Customer service advocate jobs in The Villages, FL - 1,759 jobs

Benefits: Simple IRA Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency has proudly served the community for 18 years, with the last 6 years dedicated to building a successful and thriving office. Our team of 12 is like a family-we foster a fun, team-focused culture where everyone feels supported and valued. We kick off each morning with a team huddle to celebrate wins, communicate updates, and grow together through training. From celebration lunches to birthdays, work anniversaries, and monthly book club gatherings, we always find a reason to come together and enjoy each other's company. Community involvement is at the heart of what we do. We are active members of the West Orange and South Lake Chambers, proud sponsors and partners of five local schools, and deeply involved in local initiatives. I helped charter the Rotary Club of Horizon West, serving as its first President and remaining on the Board. I also contribute to the Fellowship of Christian Athletes and serve on an advisory council for Orlando Health. If you're looking to join a high-energy team that values connection, community, and growth, we'd love to have you be part of our journey! ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Bryan Fifer - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Flexible schedule Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401k Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Bilingual Spanish preferred If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brant Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual a plus.

Store 2************ Wedgewood Ln, Lady Lake, Florida 32162 Shift Availability. Evenings Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Customer Service, Representative, Retail, Service

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Winter Park, FL | Full-Time | In-Office Join a top nationally ranked insurance agency and build your career alongside one of the best in the business. Our high-performing Winter Park office is looking for a Customer Service Representative who's ready to deliver elite service, learn from the best, and grow fast in the insurance industry. What You'll Do Advise existing clients on coverage gaps and recommend smart solutions. Review and update policies during renewals or life changes. Handle policy changes, billing questions, and everyday service needs. Build strong, long-term client relationships in the Winter Park community. What We're Looking For Florida 4-40 or 2-20 license (or ability to obtain quickly). Strong communicator with a service-first mindset. Highly motivated, organized, and ready to excel in a fast-paced, top-tier office. Bilingual English/Spanish preferred. What You'll Get Competitive base pay + uncapped commission on additional coverage. Bonuses tied to personal and team success in a high-performance environment. Paid time off, licensing support, and continuing education. 401 (k) with match Health Insurance Stipend for Disability Insurance Direct mentorship from a nationally recognized agent and real growth opportunities. Schedule: Monday-Friday, business hours.

The Customer Service Representative is responsible for performing intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists customers in their selection of various accounts and financial services, cross-sell the Bank's products and services, and opens, maintains, and closes all account types. Essentials Performs intermediate duties and support related to branch operational activities and financial services by processing all new account-related transactions. Assists consumer and business customers in their selection of various accounts, products, and financial services available from the Bank, and ensures cross-sell opportunities are presented by applying professional sales techniques. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation; and assists customers in completing credit applications. Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, safe deposit, vault teller, and lending; and provides leadership, training, and support to less experienced new account representatives and other branch staff members. Discusses, prepares, and processes documents related to the Bank's electronic banking services. Discusses and accepts merchant card applications for submission to the bankcard services department. Makes decisions regarding the opening of new deposit accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; and prepares all documents and items pertaining to checking accounts, savings accounts, and certificates of deposit for processing. Operates personal computer to process account activity, and determines balances and resolve problems within given authority. Processes various loan transactions; consumer, commercial, and real estate loan payments and advances. May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business. Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. Issues official checks, certificates of deposit (COD), etc. Performs safe deposit duties by opening accounts, controlling access, assisting customers, and processing affiliated reports. Receives and processes stop payment and hold orders. Presents funds received from customer to teller for initial deposits, determine funds availability and obtains receipt for the customer. Processes credit reports, wire transfers, address changes, check and deposit slip orders, and endorsement stamp orders. Records, files, scans documents, updates information, and sorts mail or reports as required. Gathers data and processes various reports and callbacks. Answers telephones and directs callers to proper Bank personnel. Processes debit card applications, card ordering, and file maintenance. Processes statements, renewal notices, and interest payments for IRA and certificates of deposit accounts. May assist in opening and closing the vault daily, and assist in balancing vault currency and coin. Cross-trains less experienced branch personnel. Types routine letters reports and forms. Maintains files, copies, and faxes documents, and orders and distributes supplies. Performs official notary service duties. Treats people with respect; keeps commitments; Inspires the trust of others; works ethically and with integrity; upholds organizational values; and accepts responsibility for own actions. Demonstrates knowledge of and adherence to Equal Employment Opportunity (EEO) policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; promotes working environment free of harassment of any type, and builds a diverse workforce and supports affirmative action. Assures compliance with all Bank policies, procedures, and processes, and all applicable state and federal banking laws, rules, and regulations, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position. Completes administrative tasks correctly and on time; supports the Bank's goals and values; and benefits the Bank through outside activities. Performs the position safely, without endangering the health or safety of themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations, and orders issued under the OSHA Act of 1970, which apply to one's actions and conduct.

Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are seeking a Spanish-speaking, motivated and career-oriented professional to join our team at Ayinde Matthews State Farm, located in Spring Hill, FL. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including Auto, Home, Business, and Life Insurance. We are particularly interested in candidates who are fluent in Spanish, as we value the ability to effectively communicate with our Spanish-speaking customers and provide them with exceptional service in their native language. Responsibilities: • Provide prompt, accurate, and friendly customer service in both English and Spanish. This includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. • Utilize a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions. • Maintain a strong work ethic with total commitment to success each and every day. As an Agent Team Member, you will receive: • Hourly pay plus commission/bonus • Health benefits (Medical, Dental, and Vision) with a 401(k) match • Paid time off (vacation and personal/sick days) • Valuable experience • Growth potential/Opportunity for advancement within the agency Requirements: • Excellent communication skills in both English and Spanish -written, verbal, and listening • Self-motivated (able to follow direction) • Detail- oriented • Proactive in problem-solving • Dedicated customer service • Ability to work in a team environment • Ability to effectively relate to a customer from diverse cultural and linguistic backgrounds • Property and Casualty license (must be able to obtain) • Life and Health license (must be able to obtain) Bilingual Advantage: As a Spanish-speaking agent, you will have competitive edge in our community, where many customers prefer to communicate in Spanish. Your ability to provide exceptional service in both English and Spanish will enable you to build strong relationships with a broader range of customers and drive business growth. Next Steps: If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

ADP is hiring a Client Service Associate. Thanks for clicking! Let us tell you a little more... Are you a customer service superhero who gets a thrill from leaping tall client questions in a single bound? Can you focus on key priorities with your laser vision? (FYI - We only wear capes on Fridays.) Are you great at follow-up and follow-through with your clients to help them work smarter, embrace new challenges, and find solutions? Most importantly, do you love people and thrive in a fast-paced, collaborative environment? (Oh yes, we used the L word and it's that serious.) Well, then you might be just the person we're looking for! As Client Service Associate, you'll leverage our top-ranked training programs and world-class service guidelines to solve clients' challenges and fuel their business success. Does this sound like you? Connector and Problem Solver. You're comfortable working in the heart of your personal command center, communicating on the phone, and multi-tasking to solve problems quickly with satisfying resolutions. People First. You're a relationship builder who wants to help others, grow friendships, and support Agile Solution Seeker. You can always find the right answer by anticipation, looking forward, and taking action. Insatiable Appetite to Learn. You're always learning, growing, questioning, and challenging what's been done before. WHAT YOU'LL DO: Responsibilities Be the Go-To Person and Trusted Advisor Serve as a consultant in servicing ADP's products/technologies. Use a breadth of expertise to help ADP's clients. Solve client problems taking a broad perspective to identify solutions. Work to resolve issues and provide solutions. Be a Networker and Relationship Builder * Build relationships with clients over the phone and leverage your knowledge of ADP's products and services to provide solutions to issues and questions and help build clients' understanding of our products' value, exceeding clients' expectations in all of your interactions. * Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience. Experience you'll need: Required Qualifications At least one year in a customer service environment. Bachelor's Degree or equivalent in education and experience. A strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience. Bonus points for these: Preferred Qualifications Proven ability to produce positive results. Up to one year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization. Strong client relationship-building skills. Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards. Ability to demonstrate learning agility and critical thinking skills, including sophisticated Human Capital Management areas (HR, Payroll, Tax, etc.) and software-related information in both a classroom and in a hands-on environment. The ability to learn and apply basic concepts in new situations. Initiative to seek out answers, solutions, and positive outcomes for both the client and ADP. Demonstrated organizational skills like the ability to multi-task, set priorities, and follow up promptly. Proficiency in the latest web technologies and working knowledge of various operating systems. The ability to work in a team environment as well as work independently while making sound decisions. Good knowledge of industry tools. Excellent analytical and time management skills. Excellent communication skills both verbal and written. YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Make your mark. We want you to challenge things and are open to fresh ideas. Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights. Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress. Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones. Get paid to pay it forward. Company paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now! A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD

Care Coordinator St. Luke's Cataract & Laser Institute is looking to hire a full-time, Care Coordinator at The Villages location! We believe in building careers, not filling jobs, and want to help you create a future in a role that you can enjoy! About the Job The Care Coordinator is responsible for supporting the relationship between the referring physician and the treating physician. We are looking for individuals who can learn and retain medical knowledge, perform a variety of duties in a professional manner, and provide the consistent, organized work that is needed for outstanding patient care. The right candidate must be able to provide exceptional customer service, have positive and professional verbal and written skills, and work well with co-workers, other staff, and medical staff. Basic Functions and Responsibilities (not all inclusive) Manage inbound and outbound communication in a pleasant and courteous manner with healthcare providers Assist referring and co-managed physicians and staff with scheduling needs and communication Effectively gather and document information to patient records to include electronic records Ensure confidentiality of all health information as required by HIPAA guidelines ensuring compliance This Job Is Ideal for Someone Who has: Prior medical office experience (preferred but not required) Prior experience in filing, typing, computer knowledge (preferred but not required) Previous experience in a customer service role Prior experience in Oculoplastic (preferred but not required) Level head, and thrives in a fast-paced environment Mobility in an office setting; sitting, standing, walking, and ability to exert up to 30 lbs of force If your previous experience doesn't check all of these boxes, but you love to learn and believe you are fit, we still want to hear from you! Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. Benefits of working for St. Luke's Medical, Dental, Vision, and Life Insurance 401(k) with Employer Match Paid Time Off and Holiday Pay See more benefits at ******************************************* We are an Equal Opportunity Employer and a Drug Free Workplace We participate in the E-Verify Program

Job Description Are you on the lookout for an entry-level job that lets you unleash your customer service skills to the fullest? Come join us at Munn's Air Conditioning & Heating in Fruitland Park, FL as a full-time Customer Service Rep - Call Center Associate to see not only yourself but also your career soar! WHAT'S IN STORE FOR OUR CUSTOMER SERVICE REP - CALL CENTER ASSOCIATE? In this entry-level customer care position, you start earning a competitive wage of $14 per hour and after 60 days you'll receive health, dental, vision, life, long- and short-term disability, critical illness, and accident insurance as well as First Stop Health, a 401(k), paid time off (PTO), 6 paid holidays per year, paid birthdays off, and bereavement pay! WHAT'S NEEDED FROM THIS ENTRY-LEVEL CUSTOMER CARE JOB? You're vital in maintaining our customers' happiness and satisfaction with their services! Monday through Friday from 8 AM to 5 PM, you answer phone calls with your upbeat, positive attitude and proactively solve any issues or concerns that arise. You also book appointments while educating customers on any services they might need. Finally - you have an entry-level job that you love and our clients have a representative that they can count on! WHAT REQUIREMENTS MAKE YOU THE PERFECT FIT? High school diploma OR equivalent Basic computer skills Reliable transportation Scheduling experience is a plus but not required for this entry-level customer care position. WHY BE EXCITED TO JOIN MUNN'S AIR CONDITIONING & HEATING? Whether homeowners are dealing with cold or sweltering temperatures, they know to call Munn's. Established in 1964, our premier heating and air conditioning company delivers fantastic service at a fair price. Our commitment to properly training employees, investing in state-of-the-art technology, and producing only quality work has led us to become the leading HVAC service company in the area. We are proud to help local homeowners with all of their heating/cooling needs, living up to our motto of "Consider It Done". We owe our decades of success to the talented team members who have supported our business along the way. All our employees receive on-going training and participate in employee development programs to grow their skills. On top of a friendly work environment, we also offer our team competitive compensation and excellent benefits. Don't just blow hot air; join us and build a career you can be proud of as part of a family-owned business for 60+ years. We hope you join us and become our essential Customer Service Rep - Call Center Associate! Location: 34731

Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

Centric Services (“Centric”) delivers industry-leading high-speed internet through Centric Fiber and natural gas services through its UniGas division. Centric serves ground-up commercial and residential developments, as well as master-planned communities in all major metropolitan markets across Texas and Central Florida. As the only integrated telecom and natural gas provider currently in the market, Centric is rapidly expanding into new regions due to its advantageous dual-model approach. Our team is dedicated to bridging infrastructure gaps through strategic value creation and continuous innovation. We are seeking a motivated and results-driven Customer Experience Representative to join our team. This role is responsible for building strong relationships with all new homeowners in Centric Fiber residential communities, while promoting Centric's services to achieve and exceed sales targets. The Sales Representative will serve as a key representative of Centric in the community, ensuring an exceptional customer experience from first contact through service activation. This position also plays a key role in maintaining sales and call KPIs, gathering sales projections from builders, and identifying opportunities to improve capture rates across assigned communities. Responsibilities: Provide customer assistance, education and information on services, customer equipment and products. Generate leads, manage sales funnels, and upsell products & services. Promote marketing and sales efforts during each customer and potential customer contact. Take appropriate action to expedite workflow to consistently meet customer appointments and company commitments. Make outbound and receive inbound phone calls each day (averaging 40+ per day). Assist with overflow calls for Billing and Tech Support. Achieve daily/weekly/monthly metrics (appointments, qualified leads, etc.) Gain business knowledge through researching how our competitors operate, incentives they are offering, and pain points and challenges our subscribers want solved. Execute creative outbound prospecting within your assigned territory. Conduct high level conversations with all homeowners or potential homeowners, explaining the value proposition of Centric Fiber services. Leverage sales tools to network with potential subscribers From time-to-time report back to operations on the status of community development activities - e.g., home build inventory, construction starts, closings, etc. Participate in community and company social media outlets - monitor company commentary, respond to complaints and accolades, monitor community happenings. Providing new homeowners with products and solutions which help to simplify and organize their lives. Creating personal connections to make our technology look and feel simple. Generating sales by using your passion for Centric Fiber's services. Assist with store opening and closing duties and maintain sales floor coverage during assigned retail store hours when scheduled. Other duties as assigned. Stay up to date on competitor offerings and market trends to position Centric's services effectively. Requirements High School Diploma / GED Previous experience in sales, customer service, or a related field Strong communication and interpersonal skills with a customer-first mindset Ability to work evenings and weekends as needed to support community events and closings Proficiency in CRM and sales tracking tools such as HubSpot and Salesforce Reliable transportation to visit communities and attend events Preferred Requirements: Associates or College-level degree Experience in telecommunications, utilities, or real estate sales Established relationships with builders, realtors, or community organizations Benefits Competitive base pay + commission Medical, dental, vision, and more Generous PTO policy 10 company-paid holidays 401(k) plan with 5% company match

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-BT1 CRT110 2026-68594 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

Energize your Career at SECO Energy! General Purpose of Job This position is responsible for planning, quality assessing, and auditing vegetation clearance work needed on SECO's transmission and distribution system. This includes cycle and non-cycle maintenance trimming/removals, mowing and herbicide application, and debris hauling. This position must ensure that all line-clearing and work planning is performed in accordance with SECO Line Clearance Specifications, Florida Public Service Commission (FPSC) guidelines and adheres to all federal, state, and local laws and regulations. The overall goal of this position is to passionately pursue the elimination of "tree caused" electrical outages in a safe, member focused, efficient, and environmentally responsible way. This position must demonstrate a firm commitment to customer service as they will frequently interact with both internal and external customers. Minimum Required Qualifications and Competencies The following includes the minimum job requirements and essential duties for this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Some job requirements may exclude individuals that cannot be reasonably accommodated or who pose a direct threat or significant risk to the health and safety of themselves or other employees. Education * Minimum: Two (2) year associate degree in horticulture, arboriculture, forestry, or related field of study. * A high school diploma or GED with four (4) years of vegetation management experience in the electric utility industry or six (6) years of related experience in the electric utility industry may be considered in lieu of an associate degree with two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry. Experience * Minimum: Two (2) years of vegetation management experience in the electric utility industry or four (4) years of related experience in the electric utility industry. * Preferred: ISA certified Arborist Certification or ability to obtain within 18 months of employment. * Preferred: ISA certified Utility Specialist or ability to obtain within 30-months of employment. * Preferred: Possess a "Commercial Applicator License" issued by the Florida Department of Agriculture and Consumer Services, Pesticide Certification Office, or ability to obtain within one (1) year of employment. Other Requirements * Ability to operate a variety of office equipment, including a personal computer, printers, copy machines and telephone. * Ability to work irregular hours for assignment completion and flexibility to change scheduling and report to work on short notice during emergency situations. * Normal work hours will either be eight (8) or ten (10) hours between 7:00 am and 6:00 pm, Monday through Friday. * Successful completion of pre-employment background check, physical and drug screen.

Supervisor: Director of Clinical Services Job Summary: The Wellness Services Liaison is responsible to ensure that John Knox Village residents have the necessary support and services coordination to remain at or transition to a recommended level of care. The Wellness Services Liaison is a conduit between the resident, spouses, family, responsible party or employees to discuss care and services options, recommendation, resources, or support programs. The Wellness Services Liaison will assist in providing thorough assessment, planning, linkage, coordination, monitoring, and evaluation to residents and staff at John Knox Village. Core Competencies/Essential Functions and Responsibilities: Meet with and evaluate residents and staff related to the need for support or services coordination necessary in maintaining or improving their ability to manage their everyday physical, mental, and psychosocial needs. This includes assessing and creating appropriate plans and linking resources available both inside and outside the community. Evaluates and provides ongoing support and service options to combat common social determinants among the senior population including but not limited to income and social protection, health education, safe environment, transportation, adequate food and nutrition, addiction, or social isolation. Coordinates and ensures appropriate documentation as it relates to ancillary services including but not limited to podiatry, dental services, audiologist and hearing aid services, psychology and psychiatry services, legal resources, financial advocacy assistance, or grief support. Assists residents or staff to determine how they would like to make decisions about their health care including advanced directives, and whether or not they would like anyone else to be involved in those decisions. Be intimately familiar with all levels of care and medical assistance programs on campus and refer residents or staff as appropriate. Provide support and education to residents, families, responsible parties, or staff to promote a positive impression or transition. Participate in the life care committee both providing and accepting recommendations from the group for further assessment or service needs. Maintain resident and staff confidentiality and create a trusting, safe environment where residents, families, and staff feel comfortable discussing life changes. Maintain professional competence through participation in continuing education programs, seminars and training programs. Establish and foster relationships with appropriate outside agencies that may provide additional resources to residents and staff including but not limited to legal services, hospice, child care services, senior advocate groups, faith community, and outside medical providers. Other Functions and Responsibilities: Assure resident safety at all times Comply with Resident Rights Supports the community during disasters Other duties as assigned. May have exposure to weather elements when required to travel (periodically), moderate noise level consistent with an office environment. Educational, Physical, and Other Requirements: Must pass Level 2 background screening through the Florida Clearinghouse (Learn more: ********************************* Employee must be able to perform the essential functions of the job with or without reasonable accommodations. Physical requirements may include frequent use of hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk or hear. The employee may be required to lift, stand; walk; sit; climb or balance; stoop; kneel; crouch or crawl; and smell. Vision abilities may require close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus. For the safety and security of our residents and patients, employees must be able to read, write, and verbally communicate in English, which is the most universally used language of our resident and employee population. A work history that includes social work or human services, nursing, care coordination, gerontology, special education, or rehabilitative services is highly preferred. Patience, tack, enthusiasm and positive attitude towards the elderly. Customer/Guest Relations & Communications: Must maintain a professional, respectful, friendly demeanor with all residents, family members, guests, and staff at all times.

Job Description Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized. Responsibilities Handle complaints and provide appropriate solutions in a timely manor Schedule annual maintenance and repairs with local vendors Work with property owners via phone and email to obtain permission for needed repairs Follow up with guests and owners to ensure positive outcome for all Scheduling field representatives daily work load Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly Good communication skills Follow through Multi-task Time management We are looking forward to receiving your resume. Thank you.

Job Description Customer Relations Specialist - Deland Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins