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Customer service advocate jobs in Tucson, AZ

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  • Customer Sales Representative

    Afni 4.1company rating

    Customer service advocate job in Tucson, AZ

    Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour). Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview! Key Qualifications: Six months of sales experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 3d ago
  • Customer Service Representative

    Afni 4.1company rating

    Customer service advocate job in Tucson, AZ

    Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow. What do we offer? A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program. What can you expect from your work at Afni? This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance. What do we expect from you as part of this team? You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail. How can you join the Afnimazing team? You can apply online here! What are the qualifications to be a Customer Service Representative at Afni? Six months of customer service experience Must be 18 years of age Must have GED or High School Diploma Must be legally permitted to work in the United States
    $16.5-17 hourly 3d ago
  • Bilingual Spanish Customer Service Representative - $1,000 New Hire Bonus!

    Alorica 4.1company rating

    Customer service advocate job in Tucson, AZ

    Posición: Representante de Servicio al Cliente Bilingüe Bilingual Customer Service Representative Ubicación: En el sitio en 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Términos: Tiempo completo, Debe hablar inglés y español con fluidez, Certificación bilingüe completada en el momento de la entrevista Terms: Full-time, Must be fluent in both English & Spanish, Bilingual certification completed at the time of the interview Pago: $ 18 / hora, + $ 1000 Bono de nueva contratación Pay: $18/hr, +$1000 New Hire bonus Únete al equipo de Alorica En Alorica, estamos redefiniendo lo que significa ser un líder mundial en servicio al cliente y experimentar una interacción a la vez. Con Alorica en casa y ubicaciones en 18 países de todo el mundo, ofrecemos infinitas oportunidades profesionales, desde servicio al cliente, capacitación y soporte técnico, hasta administración, reclutamiento y más. ¡Y estamos orgullosos de decir que más del 70% de nuestros líderes son promovidos desde adentro! Pero eso no es todo... también brindamos una gama completa de beneficios para ayudar a nuestros empleados a lograr el bienestar financiero, emocional, mental y físico, incluido el apoyo a sus propias comunidades a través de Making Lives Better with Alorica (MLBA). MLBA es nuestra galardonada organización benéfica interna sin fines de lucro que se enfoca en empoderar a las personas a través del trabajo centrado en la misión. Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within! But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work. Resumen del trabajo Como parte del equipo de Alorica, ayudarás a nuestros clientes abordando las inquietudes de sus clientes, brindando soporte y resolviendo problemas. Job Summary As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues. Responsabilidades y deberes Ayudar a los clientes con los problemas e inquietudes que experimentan durante el uso del producto y/o servicio. Documentar la información relacionada con las llamadas con fines de auditoría e informes Mantener y actualizar la información del cliente según sea necesario Aumente las ventas de los clientes actuales en servicios nuevos o mejorados Responsibilities and Duties Assist customers with issues and concerns they are experiencing during the use of the product and/or service Document call-related information for auditing and reporting purposes Maintain and update customer information as necessary Upsell current customers on new or enhanced services Requisitos Habla inglés y español con fluidez Diploma de escuela secundaria o GED La experiencia de servicio al cliente es una ventaja Fuertes habilidades de navegación por computadora Familiaridad con las aplicaciones de Microsoft Office (Word, Excel) Excelentes habilidades de comunicación oral y escrita. Habilidades excepcionales de escucha/comprensión Profesional y cortés Orientado al cliente Requirements Fluent in both English and Spanish High school diploma or GED Customer service experience is a plus Strong computer navigational skills Familiarity with Microsoft Office applications (Word, Excel) Excellent oral and written communication skills Exceptional listening/comprehension skills Professional and courteous Customer-oriented Ambiente laboral Trabajo regular realizado en un entorno de centro de llamadas con clima controlado Uso continuo de sistemas telefónicos y informáticos Work Environment Regular work performed in a climate-controlled, call-center environment Ongoing usage of phone and computer systems Demandas físicas Trabajo sedentario constante Physical Demands Constant sedentary work Beneficios Cobertura de salud, dental y de la vista/HSA PTO Pago diario o semanal opcional Vacaciones pagadas y tiempo por enfermedad Plan de jubilación 401K Programas de liderazgo Capacitación pagada y reembolso de matrícula Programa de descuentos para empleados que incluye, entre otros, comestibles, viajes, seguros, planes telefónicos, salud y bienestar, y artículos para mascotas Programa de asistencia al empleado Prestaciones voluntarias adicionales Benefits Health, dental, and vision coverage/HSA PTO Optional daily or weekly pay Paid holidays and sick time 401K retirement plan Leadership programs Paid training and tuition reimbursement Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies Employee assistance program Additional voluntary benefits Próximos pasos Colocar una aplicación Complete su evaluación en línea si corresponde Nuestro equipo revisará su solicitud Si se selecciona para seguir adelante, nuestro equipo hará un seguimiento directo Next Steps Place an application Complete your online assessment if applicable Our team will review your application If selected to move forward, our team will follow up directly DESCARGO DE RESPONSABILIDAD: La información anterior en esta descripción ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. Alorica es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional o condición de veterano protegido y no serán discriminados por motivos de discapacidad. Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
    $18 hourly Auto-Apply 23d ago
  • Inside Sales/Customer Service Professional

    Fastsigns 4.1company rating

    Customer service advocate job in Tucson, AZ

    Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry. You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus. Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects. Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.” Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today. At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Member Contact Specialist

    Hughes Federal Credit Union 4.7company rating

    Customer service advocate job in Tucson, AZ

    In this role, you will be the first to point of contact for members calling into the credit union, providing prompt, accurate, and professional assistance. You will help resolve member inquires, perform account updates and transactions, and refer members to the appropriate departments when needed. Salary: $21.00-$28.00 Per Hour Depending on Experience About Us: Hughes Federal Credit Union is dedicated to providing a positive difference in our members' financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row! Key Responsibilities: Provide timely and effective assistance to members via phone. Meet established call volume goals. Perform member identifications verification in compliance with policies. Accurately resolve inquires or direct members to appropriate departments. Update member contact information and perform account/loan transactions. Identify and recommend credit union products and services to benefit members. Review and resolve after-hour escalation calls and messages. Assist with daily mail and correspondence distribution. Qualifications: Required: Six months of similar or related experience High school diploma or equivalent preferably Ability to adapt to a fast-paced digital workflow Ability to handle sensitive information with discretion Customer service experience, preferably in financial services Strong communication and problem-solving skills Preferred: Knowledge of credit union services and financial products Bilingual abilities are a plus What We Offer: Generous Paid Time Off Policy Up to 15 days in 1st year of service Paid Time Off increases with tenure VTO (Volunteer Time Off) Up to 16 hours yearly 401(k) plan 7% company match Health, Dental, and Vision Insurance Health Savings Account with Employer Contribution Available Free Vision Insurance Life and Disability Insurance Provided by the Credit Union with Optional Supplemental Coverage Available Competitive Wage and Professional Development Educational Assistance Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.
    $21-28 hourly Auto-Apply 60d+ ago
  • Customer Service Representative and Dispatcher

    Yellowstone Local 3.9company rating

    Customer service advocate job in Tucson, AZ

    The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing. Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you. What's in it for You? Competitive Pay: $18 - $22 per hour starting, DOE Weekly Hours: 34 hours per week Opportunity to work with a high-performing and supportive team Set Schedule: Monday and Tuesday: 7 AM - 4 PM (in office) Monday and Tuesday: 4 PM - 8 PM (remote) Wednesday, Thursday, and Friday: 7 AM - 10 AM Why You'll Love It Here Over 40% of our team has been with us for five years or more Strong, values-driven culture built on honesty, respect, and teamwork 4.9-star rating on Google, a testament to both our customer service and employee satisfaction Open-door leadership and opportunities to grow your skills in the trades industry Your New Role As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include: Answering inbound customer calls and scheduling plumbing services efficiently Dispatching technicians to appropriate jobs based on skills and location Providing schedule confirmations, updates, and customer support Supporting management with administrative and clerical tasks Participating in an after-hours on-call rotation Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. 1-3 years of experience in dispatching and customer service 2 years of experience in administration or the home service industry High school diploma or equivalent Typing speed of at least 45 WPM and proficiency in Microsoft Office Excellent communication, organizational, and multitasking skills Ability to work in a fast-paced office setting and remain seated for extended periods Familiarity with DESCO software (a plus, not required) Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
    $18-22 hourly 60d+ ago
  • Customer Service Specialist (CUSTO005799)

    RBC 4.9company rating

    Customer service advocate job in Tucson, AZ

    SARGENT AEROSPACE & DEFENSE Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams. Responsibilities: Ensure safety is the foundation of daily work through vigilance and accountability Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts Order acknowledgement, processing, modifications, and maintenance (contract files) Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims. Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales) Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.) Support Finance in the resolution of unresolved invoices. Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis. Experience with contract management systems including customer portals. Coordinate product returns, repairs, and warranty claims Must be a team player, self-starter, problem solver, and adaptable. Detail-oriented, well organized, and capable of thriving in fast paced environments. Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates. Minimum Qualifications Associate's degree or Equivalent experience Experience, training, and demonstrated performance in the following areas: Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful) Administrative Skills (organizational, time management, planning, problem solving) Experience Using MS Office, MS Excel, ERP Systems and customer portals Familiarity with sales and support with cross functional technical calls Must be a U.S. Citizen Attendance and punctuality at work are essential functions of this position. Preferred Qualifications Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX Experience as a Customer Service Specialist for the Aerospace and Defense Markets Bachelor's or better in General Business. Join the Sargent Legacy in Securing Our Future RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion. In 2015, RBC acquired Sargent Aerospace and Defense. Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles. At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement. Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement. Company Benefits Include: Competitive Compensation Bonus platforms Holidays/Vacation/Sick Time 401k Savings & Investment Plan Tuition Reimbursement Medical/Dental/Vision Plans HSA/FSA Life & Disability Insurance Accident/Hospital/Critical Care Plans Pet Insurance Gym & Rideshare Incentives Legal Insurance/Identity Theft Flexible Schedules 3 & 4-day work week ½ day Fridays Dedication to our core values. Our must haves… Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions. Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect. Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction. Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed. Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail. Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas. EEO/AA/F/M/Vet/Disabled
    $29k-37k yearly est. 16d ago
  • Distribution Ctr Customer Service Coordinator

    Offshore International 4.1company rating

    Customer service advocate job in Tucson, AZ

    COMPANY: The ILS Company DEPARTMENT: ILS Distribution Center FLSA STATUS: Non-exempt REPORTS TO: Distribution Center Customer Service Team Lead Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time. Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions. Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request. Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company. Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements. Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc. Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies. Submits all final documentation for shipments to Import/Export and Finance departments for invoicing. Performs other related duties as assigned. MINIMUM QUALIFICATIONS (Education, experience, certification): High school diploma. Minimum of two (2) years of experience in a high-pace customer service environment. Two (2) years of experience in a warehouse or logistics environment is preferred. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must be able to communicate professionally, clearly and concisely, orally and in writing. Proficiency in Microsoft Office, Excel, as well as all around technical proficiency. Ability to prioritize multiple tasks. Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads. BENEFITS: Health, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Long Term Disability Insurance 401(k) 401(k) matching Paid Time Off Sign On Bonus Performance Bonus Referral Program Tuition Reimbursement KEY PERFORMANCE INDICATORS: This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence. WORKING CONDITIONS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
    $31k-41k yearly est. Auto-Apply 38d ago
  • Customer Service Associate West Central

    The Hertz Corporation 4.3company rating

    Customer service advocate job in Tucson, AZ

    Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. **Wages range from: $13-$20/hr. Posting open until position is filled.** **Benefits and Perks:** Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: + Up to 40% off any standard Hertz Rental + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more **You will be responsible for a wide variety of assignments, including:** + Qualifying and processing customer rentals with accuracy and detail **.** + Persuasively selling optional services. + Processing customer rental returns. + Conducting vehicle service and maintenance. **Job Qualifications:** + Previous customer service experience and sales skills. + Ability to work in a fast-paced environment with a variety of tasks. + Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Detail oriented. + Computer literate. + Proficiency in English. + Must have a valid driver's license, with an acceptable driving record + Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $13-20 hourly 60d+ ago
  • Customer Service Assitant

    Workoo Technologies

    Customer service advocate job in Tucson, AZ

    Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years. Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement. Qualifications: Really good spoken communication skills Have excellent consumer association as well as interaction abilities Upbeat & favorable perspective along with great power Interacts properly with individuals and also groups Maintains really good customer relationships Customer Support and/or Consumer Purchases experience chosen Interacts successfully along with all amounts of administration and employees Team player Legitimately licensed to operate in the USA/Canada/United Kingdom Perks: Total Perks 100% distant job Flexible work routine with choice to work coming from property Weekly wages and performance-based regular monthly bonus offers Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
    $28k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Alphagraphics-Us012

    Customer service advocate job in Tucson, AZ

    Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team! The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Position available at Grant and Swan (Midtown). We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to our customers. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus! Requirements: Minimum of 1 year customer service experience including direct customer interaction Minimum 1 year sales experience preferred Minimum 1 year of experience in the printing industry preferred Ability to address complaints and issues with effective solutions and a positive attitude Passion for delighting customers with above and beyond service Excellent time-management and prioritization skills Familiarity with CRM system Must be proficient on Microsoft Office Suite Must have strong mathematical skills Minimum High School Diploma or GED Must have valid, AZ Driver's License and dependable vehicle Proper telephone etiquette and excellent written and verbal communication skills Highly detail-oriented with strong organizational, follow up and time management skills Responsibilities: Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic. Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development. About AlphaGraphics Commercial Printing Services: We have been a prominent printer of choice for over 40 years in the Tucson community. We have a diverse, engaged group of employees who provide our clients with outstanding customer service and quality design, direct mail, print and signage. In addition, as a franchise, we have access to training resources, and material that support business best practices, which assist in developing successful employees. AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results. AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc. AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer
    $28k-38k yearly est. 19d ago
  • Customer Service Administrator

    Rigo Pest Prevention

    Customer service advocate job in Tucson, AZ

    Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. You don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well. Requirements A high school diploma or G.E.D. A genuine desire to learn the pest control business A stable work history Solid communication skills Strong computer skills Primary Responsibilities Answer inbound phone calls dispatching sales and service calls Communicate solutions and expectations to customers. Complete data entry to support customer inquiries Assist the Office Manager and administrative team as needed Perform outbound activity to collect payment on all past-due accounts Master software systems like Pest Routes, Trello, and Monday Successful candidates will have the capacity to excel in the following areas: Be polite and helpful over the phone Communicate clearly and fluently Be patient and resilient with team members and customers Work on several things at once - for example, talk to the customer, find information on the computer, and input data. Stay calm under pressure and work to meet objectives Keep a pleasant demeanor when dealing with complaints and difficult situations Learn and master procedures and customer support software packages Customer Relations When working with a customer, office administrators represent RIGO PEST. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or frustrated due to missed appointments or treatments that did not effectively eliminate their pest issues. Staff must be courteous, tactful, and clear when communicating pest management solutions to customers. Teamwork Our administrative and technical staff work together as a team, treating each other respectfully and putting the team's needs over their own. Administrators must be flexible and anticipate that their schedules could be interrupted if management determines that help is needed elsewhere. Friendly, respectful communication is a must to ensure effective teamwork. Attention to Detail Office staff must pay careful attention to details. Customer account data must be managed carefully and accurately to ensure effective pest service treatments can be effective. View all jobs at this company
    $29k-38k yearly est. 60d+ ago
  • Customer Service - North Tucson

    Accurate Placement

    Customer service advocate job in Tucson, AZ

    Details: JOB TITLE: Customer Service/Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in a customers vehicle. 1) Greeter / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. to 5:00 p.m., Monday - FridayPay: $16.04 per hour Location: Tucson, AZ 85741Type: Temporary, with the possibility of hire Duration: Ongoing, up to a two-year maximum Benefits: Available after eligibility period is met DUTIES Provide excellent customer service. Explain the testing process and requirements Oversee road test for earning a driver's license. Oversee Parking Test for earning a driver's license. Complete pre trip vehicle Inspection. Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle. Typical timelines: Approximately 20 Min per test. Document and score the test - issue pass/fail based on qualifications observed. Inform applicant/driver of test results. Handle, file, and record documentation. Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS FINGERPRINT CHECK REQUIRED Background check required Must be at least 21 years old Proven customer service skills (1 to 2 years minimum) Must have a valid Arizona driver's license Must enjoy working with people in person Ability to explain testing process and requirements Ability to oversee road and parking tests Ability to use a computer to record documentation
    $16 hourly 60d+ ago
  • Customer Service Representative

    Glaz-Tech Industries 4.0company rating

    Customer service advocate job in Tucson, AZ

    Customer Service Representative Department: Customer Service Pay Rate: Hourly (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation Details: In-person, 40 hour a week position (8 Hour Shifts, 30 minute lunches) Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use Order Placement Supervision (Business to Business Relation - NO CALL CENTER TYPE INTERACTIONS) Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends) What is Glaz-Tech Industries? Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units). Why Glaz-Tech Industries? Competitive Pay with Annual Performance Reviews Health Insurance With Employer Contribution Medical, Dental, Vision and Disability Insurance Company Paid Life Insurance 401K Plan with Employer Contribution Paid Vacation and 6 Paid Holidays Company Paid Employee Discount Program Summary Glaz-Tech is looking for a C ustomer Service Representative . We are looking for a responsible, adaptable, detailed and self-driven individual as a Customer Service Representative for our facility. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups. The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis. All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided. Responsibilities may include: Answering customer calls and being engaged with customers to understand their glass needs Following-up with customers on the status of their purchase Learn and use the ordering system to place glass orders Potential to make sales calls to prospective and existing customers Requirements: Must possess strong computer and typing abilities Strong interpersonal and customer service skills Accuracy and attention to detail Minimum Qualifications: Must be 18 years or older High School Diploma or equivalent Authorized to work in the US 2 years of Customer Service Experience Experience in the Glass industry (preferred) Be Prepared for an Interview- Please bring photo identification Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen Job Type: Full time
    $30k-36k yearly est. 22d ago
  • Customer Service Representative

    Rain Bird 4.8company rating

    Customer service advocate job in Tucson, AZ

    This position is responsible for providing excellent customer service to the U.S. National and International Rain Bird Distributor and Retailer base. This role also involves support to sales and marketing groups, high level ERP sales systems administration, international traffic management, and data mining/refinement/presentation. Responsibilities * Coordinates International shipping requirements with distribution centers - coordinates and applies all appropriate country specific international shipping documentation such as commercial invoices, shippers' letter of instruction, country of origin, export controls, licenses, and trade certificates such as NAFTA * Reviews letters of credit for international customers for viability, appropriateness, and risk reduction * Assists in export traffic management functions including routing pickup and delivery of freight for air and ocean cargo; freight consolidation; freight quotations; selection of consolidators, brokers, and freight forwarders * Coordinates shipping and scheduling requirements with various Rain Bird Distribution locations, freight carriers, freight consolidators, and freight forwarders * Administer all parts of the systems set up for the order to payment portions of ERP * Use expert level skills in Microsoft Excel to refine data presentations and support business direction or action * Work with other departments on behalf of customer service such as Marketing, Sales, Supply Chain, etc. * Contribute to and lead special projects, such as system improvements, high end complex ordering/billing processes, various reports, data mining, queries for pricing, business intelligence reporting, or similar * Cross train with and potentially back-up any of several other customer support areas as needed to provide depth of operations within the functions * Provide excellent judgment in ambiguous situations, use creative problem solving, and take action when needed Qualifications * 2 - 3 years' experience in some of the following areas: management information systems, customer service, order processing, field or internal sales, supply chain management, bookkeeping/accounting, experience with ERP's, or marketing experience such as entry level product management * BS or BA degree in Marketing, Business, or Management Information Systems (MIS) or a related field; equivalent professional experience considered. * Strong verbal and written communications skills * Self-starter with good organizational skills and able to handle multiple tasks DESIRED QUALIFICATIONS: * Master's degree in Marketing, Business, or Management Information Systems and/or related field * 3 - 5 years international logistics experience * Possess working knowledge of irrigation products, systems, and customers * Demonstrated success working in a team environment and leadership skills * Bookkeeping experience is highly valued Rain Bird is an equal opportunity employer.
    $27k-34k yearly est. Auto-Apply 16d ago
  • Warehouse Customer Load Out Associate

    American Furniture Warehouse 4.5company rating

    Customer service advocate job in Tucson, AZ

    Department: Customer Pick Up Shift: Various shifts from 9:00am-10:00pm Reports to: Customer Pick Up Manager As a Customer Load Out Associate, you will help provide excellent customer service to our customers picking up their items from the dock. You will pick and pull merchandise, load and unload merchandise to and from other AFW facilities, load out customers in a safe and efficient manner, and any other task as asked by the AFW management team. The ideal Customer Load Out Associate develops strategies to improve customer service, adheres to quality expectations and standards, and has excellent attention to detail. If you are eager to help our customers and make a difference, then AFW is looking for you! Duties/Responsibilities: Typical duties include but are not limited to: Commitment to AFW's safety policies and procedures and ability to promote safety awareness. Greet customers promptly and professionally. Wrap, load, and secure merchandise into the customer's vehicle without damaging the merchandise or the vehicle. Confirm that customer receives correct merchandise. Inspect AFW rental vehicles and fill out the appropriate paperwork. Uncrate and re-create merchandise for inspection when requested. Identifying and reading reports, tickets, and UPC labels. Operate material handling equipment to move products within the warehouse. Efficiently work independently of direct supervision. Able to have a flexible schedule and work all shifts, holidays, and weekends. Maintain a clean and safe work environment. Work as a team member by interacting and communicating with fellow associates in a cooperative, constructive manner. Ensure department, walking lanes, and nearby areas are clean and professional. Ensuring your safety and the safety of all others at all times. Adhere to the AFW asset protection policies and identify and prevent fraud. Abide by all company policies and procedures. All other duties assigned by the Customer Pick Up Manager as directed. All training provided by AFW Opportunity for Growth: As a Customer Load Out Associate, you are eligible to be a part of the Career Progression Program. This allows you the opportunity to increase your skills set within the department, earn a higher rate of pay, and take the steps to advance your AFW career. Compensation Package: Pay rate: Hourly range from $17-$19 DOE. Shift Differential for weekends and afternoons! Supervision Given and Received: This position has no supervisory responsibilities. This position is supervised directly by the Customer Pick Up Manager. Required Skills/Abilities: Ability to become certified in the operation of warehouse equipment. Ability to be trained on the correct use of personal protective equipment (PPE). Have a strong independent work ethic. Excellent organizational skill and the ability to demonstrate attention to detail, and accuracy. Ability to read, understand and follow oral and written instructions accurately. Sense of ownership and pride in your performance and its impact on AFW's success Ability to prioritize tasks when appropriate. Excellent time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Knowledge of the correct lifting/team lifting techniques, and the ability to perform the correct lifting/team lifting techniques. Personal Competencies: To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Ability to analyze, collect and research data and read reports, fierce attention to detail. Mathematical Skills -Basic math skills required. Ability to add, subtract, multiply, and divide in all units of measure and use whole numbers. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Teamwork - Contributes to building positive team spirit; supports everyone's efforts to succeed and offers to help others. Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; remains open to others & ideas and tries new things. Organizational Support - Follows policies and procedures; supports AFW's goals and values. Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions. Problem Solving - Identifies and resolves problems in a timely manner; works well in group problem solving situations; has a cooperative spirit; ability and authority to plan work, meet deadlines and coordinate time sensitive activities across personnel in multiple departments. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently. Safety and Security - Observes and practices safety and security procedures and initiatives. Attendance/Punctuality - Is consistently at work and on time. Computer Skills: Basic computer skills required. Certificates and Licenses: None required. Prior experience operating warehouse equipment, such as forklift, pallet jack, and cherry picker helpful but not required. Education and Experience: High school diploma or GED is preferred.; equivalent combination of education and experience accepted in lieu of diploma. Physical Demands: Requires the ability to maneuver in confined and at times congested areas. Requires the ability to sit, stand, walk, stoop, & bend for 8 hours a day. Requires constant use of arms, hands, fingers, eyes, legs, and back. Ability to move, lift, carry, push, pull, and place objects weighing 50-100lbs Able to work shifts that are 8-12 hours long. Ability to work 0 to 35 feet above the ground. Able to work in various weather conditions. The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Ability to work under fluorescent lighting and on concrete flooring Ability to work in climate affected by outside conditions and with a considerable exterior noise American Furniture Warehouse is an Equal Opportunity Employer M/F/D/V. Working Safely is a Condition of Employment at American Furniture Warehouse - an Affirmative Action Employer M/F/D/V. A pre-employment drug screen, background and fit for duty exam check must be passed upon job offer. Since 1975, our motto has been Under Promise and Over Deliver and this is exactly what we do on a daily basis! At AFW, we strongly believe in recognizing those who exemplify excellence, and reward them for contributing to our collective success. We strive to provide a great work environment for our employees and give them the knowledge and tools needed to provide our customers with an even greater buying experience. At American Furniture Warehouse We Do It Right the First Time!
    $17-19 hourly Auto-Apply 3d ago
  • Customer Service Associate

    San Francisco Giants 4.5company rating

    Customer service advocate job in Oracle, AZ

    Job DescriptionAbout the Team:The Customer Service Team is responsible for providing exceptional customer service and ticket issue resolution through personalized, direct communication with Giants customers. You will enjoy being part of an iconic franchise in the Sports world and get to experience a company that believes in small teams for maximum impact and strives to build an inclusive culture where everyone is able to do and be the best version of themselves. About the Role:The San Francisco Giants are looking for a part-time (approx. 24 - 32 hours per week), seasonal Customer Service Associate. This role provides a unique opportunity to build a working knowledge of membership products, ballpark policy, sales and ticketing systems. The Customer Service team works closely with Ticket Operations, Ticket Sales, Client Retention, Community Relations, Ballpark Operations and many other departments supporting ticket revenue products and programs to elevate the fan experience. The Customer Service Associate is responsible for effectively responding to fan inquiries by phone, email, and in-person with courtesy and accuracy; working home games in-person; and raising the Giants Gold Glove Service standard. The ideal candidate is comfortable in rapidly changing environments, seeks information, contributes meaningfully to shared work, and keeps calm, confident, and curious when challenged. This role reports to the Supervisor, Customer Service within the Ticket Sales and Services department. It is an in-person role with your shifts scheduled at 24 Willie Mays Plaza in San Francisco, CA, ending in early October 2026. You're Excited About This Opportunity Because…· You are goal-oriented while also striving to provide prompt, accurate, and courteous service to Giants customers via phone, email, and in-person servicing on non-gamedays + gamedays· You empathize with customers while accurately addressing their ticketing needs and meeting our high customer service standards· You practice exceptional customer service and skillfully navigate complex situations with a “can do” attitude · You support and assist ticketing programs and product launches· You are energized by interacting and working with people · You keep a working knowledge of resources and applications of ticketing and ballpark policies· You educate, advise, and positively influence the fan experience· You are excited to sell and service ticketing products and programs· You take initiative to find efficiencies Qualifications· Experience: 12+ months of customer service-facing experience, preferably in the sports, retail, or hospitality industries · Technical Skills: Google Suite, general computer skills, typing· Technological aptitude to become proficient in: ticketing systems (ProVenue), Google Suite, MLB Ballpark app, and Customer Relationship Management software (Salesforce Service Cloud)· Skills: Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service, strong interpersonal, written, and verbal communication· Abilities: Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient, and ability to work a flexible schedule, including extended hours, evenings, weekends, and holidays. Physical Requirements· Constantly perform desk-based computer tasks· Frequently sitting · Frequent stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use the telephone, sort/file tickets or paperwork, lift/carry/push pull objects that weigh up to 30 pounds · Frequent twist/bend/stoop/squat, kneel/crawl· We will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you We're Excited About You Because…· You are authentic, personable, and charismatic· You are motivated to contribute meaningful individual work for a communal goal· You are curious, inquisitive, and perceptive· You are comfortable with ambiguity and strive to do the next right thing· You are a deliberate and intentional communicator· You are fulfilled by the ongoing process of learning and discovering answers· You enjoy creating a positive team environment· You dare to take initiative and align on mutual accountability across teams At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $ 26.00 /hour. In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time. This job posting will remain open until we have identified a robust applicant pool. About the GiantsOne of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community. We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants. Our Commitment to Diversity and InclusionAt the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you're 100% qualified, but up for the challenge - we want you to apply. At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
    $27k-33k yearly est. 12d ago
  • Distribution Ctr Customer Service Coordinator

    Offshore International 4.1company rating

    Customer service advocate job in Tucson, AZ

    Job Description COMPANY: The ILS Company DEPARTMENT: ILS Distribution Center FLSA STATUS: Non-exempt REPORTS TO: Distribution Center Customer Service Team Lead Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time. Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions. Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request. Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company. Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements. Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc. Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies. Submits all final documentation for shipments to Import/Export and Finance departments for invoicing. Performs other related duties as assigned. MINIMUM QUALIFICATIONS (Education, experience, certification): High school diploma. Minimum of two (2) years of experience in a high-pace customer service environment. Two (2) years of experience in a warehouse or logistics environment is preferred. JOB KNOWLEDGE, SKILLS AND ABILITIES: Must be able to communicate professionally, clearly and concisely, orally and in writing. Proficiency in Microsoft Office, Excel, as well as all around technical proficiency. Ability to prioritize multiple tasks. Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads. BENEFITS: Health, Dental, and Vision Insurance Company Paid Life Insurance Company Paid Long Term Disability Insurance 401(k) 401(k) matching Paid Time Off Sign On Bonus Performance Bonus Referral Program Tuition Reimbursement KEY PERFORMANCE INDICATORS: This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence. WORKING CONDITIONS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
    $31k-41k yearly est. 8d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service advocate job in Tucson, AZ

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service - Tucson Reg.

    Accurate Placement

    Customer service advocate job in Tucson, AZ

    Details: JOB TITLE: Customer Service - Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. - 5:00 p.m., Monday - FridayPay: $16.04 per hour Location: Tucson, AZ 85713Type: Temporary, with the possibility of hire Duration: Ongoing, up to a two-year maximum Benefits: Available after eligibility period is met DUTIES Provide excellent customer service. Explain the testing process and requirements Oversee road test for earning a driver's license. Oversee Parking Test for earning a driver's license. Complete pre trip vehicle Inspection. Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle. Typical timelines: Approximately 20 Min per test. Document and score the test - issue pass/fail based on qualifications observed. Inform applicant/driver of test results. Handle, file, and record documentation. Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc. REQUIREMENTS FINGERPRINT CHECK REQUIRED Background check required Must be at least 21 years old Proven customer service skills (1 to 2 years minimum) Must have a valid Arizona driver's license Must enjoy working with people in person Ability to explain testing process and requirements Ability to oversee road and parking tests Ability to use a computer to record documentation
    $16 hourly 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Tucson, AZ?

The average customer service advocate in Tucson, AZ earns between $27,000 and $40,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Tucson, AZ

$33,000
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