Customer Service Agent
Customer service advocate job in Tucson, AZ
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Sales Representative
Customer service advocate job in Tucson, AZ
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour).
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications:
Six months of sales experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Accounts Advisor
Customer service advocate job in Tucson, AZ
The salary range for this role is $16.25 to $17.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Support Representative - $1,000 New Hire Bonus
Customer service advocate job in Tucson, AZ
Customer Support Representative
Employment Type: Full-time, $17/hr, +$1000 New Hire bonus Supporting: Customer Support
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
• Guide customers through questions, concerns, or challenges they encounter while using the product or service
• Listen actively to understand the root of the issue and provide clear, effective solutions
• Record detailed call information for auditing, reporting, and follow-up purposes
• Maintain and update customer records to ensure accurate and current information
• Identify opportunities to introduce customers to new or enhanced services that meet their needs
• Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
• Ongoing usage of phone and computer systems
What'll Set You Up for Success
Required:
• High school diploma or GED
• Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and Courteous
• 6 months of customer service or sales experience preferred
For Internal Candidates:
• Must not be on any corrective action or performance plans
• Must have held your current position for 6+ months
• Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
• Health, dental, and vision coverage with HSA options
• Paid time off
• Flexible pay options: daily or weekly pay
• 401(k) retirement plan
• Leadership development programs that really grow your career
• Open access courses through Alorica Academy
• Paid training and tuition reimbursement
• Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
• Employee assistance program for personal and professional support
• Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #JobSearch #Tucson
Auto-ApplyInside Sales/Customer Service Professional
Customer service advocate job in Tucson, AZ
Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry.
You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus.
Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects.
Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.”
Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Service Representative 4
Customer service advocate job in Tucson, AZ
DEPT OF TRANSPORTATION
Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.
CUSTOMER SERVICE REPRESENTATIVE 4
***Open to Current ADOT Employees ONLY***
Job Location:
COMMUNICATIONS
1360 S. STOCKER DR.
TUCSON, AZ 85710
Posting Details:
Salary: $40,207.02
Grade: 17
Closing Date:
Job Summary:
Under minimal supervision, perform senior level or lead customer service activities in the Call Center operations; managing the most complex customer service complaints, inquiries, and issues that may include specialized instruction, training or certification in specialized areas of expertise; train lower-level staff, and monitor and manage workflow within the unit, evaluating and recommending changes to work processes and procedures. May be required to travel. May serve as back up for supervisor.
Job Duties:
Specialize in identity document verification and advise other CSRs on procedure to issue credential to foreign applicants; perform second level approval/issue credential; utilize electronic verification systems/fraud detection tools to identify suspicious/fraudulent documents. Prepare incident reports for OIG of suspect documents and assist during an investigation.
Examine, approve, reject or deny T&R applications and legal documents. Assure compliance and conformance to ARS and MVD Directives, rules, regulations, policies and procedures. Process approved applications. Return rejected or denied submissions for correction.
Query, update and/or create records on various databases; examine operator/CDL license history; review data for outstanding citations or warrants; determine eligibility for license; inform customer of outstanding violations and recommend actions for correction; analyze historical records; evaluate for reinstatement rights.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• ARS Title 28 provisions and related directives, rules, regulations, policies and procedures pertaining to licensing of motor vehicle operators and titling and registration of motor vehicles.
• Voter registration, selective service and organ donor registration.
• Public and customer relations.
• Fraudulent document recognition with successful completion of AAMVA Fraudulent Document Recognition Training, Arizona Version/Level I and Level II.
• Proper incident reporting and investigation procedures.
• Google Workspace.
Skills in:
• Active listening.
• Critical thinking.
• Reading comprehension.
• Oral and written communication.
• Problem resolution techniques, actively looking for ways to help people.
• Data entry, retrieval and analysis skills.
Ability to:
• Proficient in the use of electronic verification systems and fraud detection equipment
• Use tools to identify suspicious or fraudulent source documents
• Various systems and administration of written driver tests.
• Manage files and records.
• Design forms and evaluation of customer satisfaction.
Selective Preference(s):
Experience as MVD Customer Service Representative.
AAMVA Fraudulent Document Recognition Training.
Completion of MAX Training.
Pre-Employment Requirements:
Valid driver's license.
Background check required.
As this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Administration offers a comprehensive benefits package to include:
• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
Mandatory participation in the Arizona Retirement System (ASRS) is required.
Contact Us:
For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at ********************** or phone call at ************** option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling ************** option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
Customer Service Representative and Dispatcher
Customer service advocate job in Tucson, AZ
The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.
Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
What's in it for You?
Competitive Pay: $18 - $22 per hour starting, DOE
Weekly Hours: 34 hours per week
Opportunity to work with a high-performing and supportive team
Set Schedule:
Monday and Tuesday: 7 AM - 4 PM (in office)
Monday and Tuesday: 4 PM - 8 PM (remote)
Wednesday, Thursday, and Friday: 7 AM - 10 AM
Why You'll Love It Here
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
Your New Role
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
Customer Service Specialist (CUSTO005799)
Customer service advocate job in Tucson, AZ
SARGENT AEROSPACE & DEFENSE
Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams.
Responsibilities:
Ensure safety is the foundation of daily work through vigilance and accountability
Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts
Order acknowledgement, processing, modifications, and maintenance (contract files)
Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims.
Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email
Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales)
Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.)
Support Finance in the resolution of unresolved invoices.
Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis.
Experience with contract management systems including customer portals.
Coordinate product returns, repairs, and warranty claims
Must be a team player, self-starter, problem solver, and adaptable.
Detail-oriented, well organized, and capable of thriving in fast paced environments.
Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates.
Minimum Qualifications
Associate's degree or Equivalent experience
Experience, training, and demonstrated performance in the following areas:
Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful)
Administrative Skills (organizational, time management, planning, problem solving)
Experience Using MS Office, MS Excel, ERP Systems and customer portals
Familiarity with sales and support with cross functional technical calls
Must be a U.S. Citizen
Attendance and punctuality at work are essential functions of this position.
Preferred Qualifications
Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX
Experience as a Customer Service Specialist for the Aerospace and Defense Markets
Bachelor's or better in General Business.
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
3 & 4-day work week
½ day Fridays
Dedication to our core values. Our must haves…
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.
EEO/AA/F/M/Vet/Disabled
Customer Service Associate West Central
Customer service advocate job in Tucson, AZ
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
As a **Customer Service Associate,** you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
**Wages range from: $13-$20/hr. Posting open until position is filled.**
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
+ Up to 40% off any standard Hertz Rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
**You will be responsible for a wide variety of assignments, including:**
+ Qualifying and processing customer rentals with accuracy and detail **.**
+ Persuasively selling optional services.
+ Processing customer rental returns.
+ Conducting vehicle service and maintenance.
**Job Qualifications:**
+ Previous customer service experience and sales skills.
+ Ability to work in a fast-paced environment with a variety of tasks.
+ Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
+ Detail oriented.
+ Computer literate.
+ Proficiency in English.
+ Must have a valid driver's license, with an acceptable driving record
+ Must have the ability to work flexible schedules, including holidays, weekends, and overtime as required
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service Assitant
Customer service advocate job in Tucson, AZ
Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years.
Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement.
Qualifications:
Really good spoken communication skills
Have excellent consumer association as well as interaction abilities
Upbeat & favorable perspective along with great power
Interacts properly with individuals and also groups
Maintains really good customer relationships
Customer Support and/or Consumer Purchases experience chosen
Interacts successfully along with all amounts of administration and employees
Team player
Legitimately licensed to operate in the USA/Canada/United Kingdom
Perks:
Total Perks
100% distant job
Flexible work routine with choice to work coming from property
Weekly wages and performance-based regular monthly bonus offers
Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
Customer Service Associate
Customer service advocate job in Tucson, AZ
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team! The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Position available at Grant and Swan (Midtown).
We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to our customers. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus!
Requirements:
Minimum of 1 year customer service experience including direct customer interaction
Minimum 1 year sales experience preferred
Minimum 1 year of experience in the printing industry preferred
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Must be proficient on Microsoft Office Suite
Must have strong mathematical skills
Minimum High School Diploma or GED
Must have valid, AZ Driver's License and dependable vehicle
Proper telephone etiquette and excellent written and verbal communication skills
Highly detail-oriented with strong organizational, follow up and time management skills
Responsibilities:
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development.
About AlphaGraphics Commercial Printing Services: We have been a prominent printer of choice for over 40 years in the Tucson community. We have a diverse, engaged group of employees who provide our clients with outstanding customer service and quality design, direct mail, print and signage. In addition, as a franchise, we have access to training resources, and material that support business best practices, which assist in developing successful employees.
AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results.
AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc.
AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer
At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!
We invite EVERYONE to apply!
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
Auto-ApplyCustomer Service Associate
Customer service advocate job in Tucson, AZ
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
AlphaGraphics Commercial Printing Services is looking for Customer Service Associates to join our team! The associates will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. Position available at Grant and Swan (Midtown).
We are looking for enthusiastic, energetic, candidates to provide exceptional customer service to our customers. This position greets all customers, assists with order entry, consultation, and recommends valued-added services. Operating Hours are Monday - Friday: 8:30am-4:30pm.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Printing and/or graphic design experience a plus!
Requirements:
Minimum of 1 year customer service experience including direct customer interaction
Minimum 1 year sales experience preferred
Minimum 1 year of experience in the printing industry preferred
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Must be proficient on Microsoft Office Suite
Must have strong mathematical skills
Minimum High School Diploma or GED
Must have valid, AZ Driver's License and dependable vehicle
Proper telephone etiquette and excellent written and verbal communication skills
Highly detail-oriented with strong organizational, follow up and time management skills
Responsibilities:
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in Customer Relationship Management system - Record customers interactions in internal system for cross-functional awareness and relationship development.
About AlphaGraphics Commercial Printing Services: We have been a prominent printer of choice for over 40 years in the Tucson community. We have a diverse, engaged group of employees who provide our clients with outstanding customer service and quality design, direct mail, print and signage. In addition, as a franchise, we have access to training resources, and material that support business best practices, which assist in developing successful employees.
AlphaGraphics Commercial Printing Services is an organization dedicated to exceptional customer service and high-quality results.
AlphaGraphics Commercial Printing Services provides a comprehensive benefits package including health care, paid time off, 401k Savings Plan, employee discounts, etc.
AlphaGraphics Commercial Printing Services is an Equal Opportunity/Affirmative Action Employer
Customer Service - Tucson Reg.
Customer service advocate job in Tucson, AZ
Details: JOB TITLE: Customer Service - Road Tester JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle. 1) Facilitator / Photo taking support2) Lobby and kiosk support3) VIN inspections4) Road Tests Hours: 8:00 a.m. - 5:00 p.m., Monday - FridayPay: $16.04 per hour Location: Tucson, AZ 85713Type: Temporary, with the possibility of hire Duration: Ongoing, up to a two-year maximum Benefits: Available after eligibility period is met DUTIES
Provide excellent customer service.
Explain the testing process and requirements
Oversee road test for earning a driver's license.
Oversee Parking Test for earning a driver's license.
Complete pre trip vehicle Inspection.
Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
Typical timelines: Approximately 20 Min per test.
Document and score the test - issue pass/fail based on qualifications observed.
Inform applicant/driver of test results.
Handle, file, and record documentation.
Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.
REQUIREMENTS
FINGERPRINT CHECK REQUIRED
Background check required
Must be at least 21 years old
Proven customer service skills (1 to 2 years minimum)
Must have a valid Arizona driver's license
Must enjoy working with people in person
Ability to explain testing process and requirements
Ability to oversee road and parking tests
Ability to use a computer to record documentation
Customer Service Representative
Customer service advocate job in Tucson, AZ
We're looking for a detail driven, proactive Customer Service Specialist to support Rain Bird's U.S. and international distributor and retailer network. This is a dynamic role that blends customer service, sales and marketing support, ERP administration, international logistics coordination, and data analysis.
If you enjoy solving complex problems, collaborating across departments, and learning new systems and processes, this role offers strong development potential including future opportunities in Product Management, IT, Sales, or related functions.
Responsibilities
RESPONSIBILITIES MAY INCLUDE:
Customer & Sales Support
Deliver exceptional customer service to domestic and international partners
Partner with Marketing, Sales, Supply Chain, and other internal teams to advocate for customer needs
International Logistics
Coordinate international shipping requirements with distribution centers
Prepare and apply country-specific documentation (commercial invoices, shipper's letters of instruction, export controls, certificates of origin, trade agreements such as USMCA, etc.)
Review international letters of credit for viability and risk mitigation
Support export traffic management, including freight routing, consolidation, documentation, and communication with brokers and carriers
ERP & Systems Administration
Manage all system setup related to order-to-payment processes in the ERP
Lead or support complex order entry, billing processes, and system improvement projects
Reporting & Data Analysis
Use expert level Microsoft Excel skills to refine data, build reports, and support business decisions
Conduct data mining, analysis, queries for pricing, and business intelligence reporting
Cross-Functional Projects
Lead or contribute to special projects across customer service and operations
Cross-train and occasionally serve as backup for other customer support areas
Apply excellent judgment in ambiguous situations and take initiative to resolve issues
Qualifications
Minimum Qualifications:
2-3 years' experience in one or more areas: customer service, order processing, MIS, supply chain, accounting/bookkeeping, internal/field sales, ERP systems, or entry-level product marketing
Bachelor's degree in Marketing, Business, MIS, or related field strongly preferred
Strong written and verbal communication skills
Highly organized, able to manage multiple priorities effectively
Self-starter with strong problem-solving abilities
DESIRED QUALIFICATIONS:
Master's degree in Marketing, Business, MIS, or related field
3-5 years of international logistics experience
Knowledge of irrigation products or related industries
Experience working collaboratively in team environments; leadership experience a plus
Rain Bird is an equal opportunity employer.
Auto-ApplyMedical Equipment Setup, CSR
Customer service advocate job in Tucson, AZ
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
Medical Equipment Setup, CSR
Customer service advocate job in Tucson, AZ
This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.
Job Responsibilities:
Performs CPAP/RAD setups in a timely and professional manner
May also perform setup of oxygen equipment and other DME in patients' homes as well
This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
Cleans rental equipment when returned to the center, in accordance with policies and procedures
Maintain cleanliness and organization of warehouse/storage area
Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
Monitors md INR Compliance report and follows up with non-compliant patients
Manage the center's oximetry process
Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
Responsible for participating in on-call responsibilities for the center
The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
Represents the company through professional personal appearance, patient care activities
May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
Requires use of personal vehicle and a valid driver's license
#DD
Customer Service Representative
Customer service advocate job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Bilingual Spanish Customer Service Representative - $1,000 New Hire Bonus!
Customer service advocate job in Tucson, AZ
**Ubicación** : En el lugar 1650 South Research Loop, Tucson, AZ, 85710, EE. UU. Tipo de **empleo** : A tiempo completo, $18/h, +$1000 de bonificación para nuevos empleados **poyo** : Atención al cliente **Idioma** : Debe ser fluido tanto en inglés como en español. Certificación bilingüe completada en el momento de la entrevista.
**Location** : On-site at 1650 South Research Loop, Tucson, AZ, 85710, US
**Employment Type** : Full-time, $18/hr, +$1000 New Hire bonus
**Supporting** : Customer Service
**Language** : Must be fluent in both English & Spanish. Bilingual certification completed at the time of interview.
**Sobre nosotros**
Somos el mayor proveedor de CX propiedad de minorías, ofreciendo experiencias digitales y centradas en las personas para algunas de las marcas más respetadas del mundo. Durante más de 25 años, hemos estado ayudando a las empresas a resolver sus mayores retos en la experiencia del cliente, y lo hacemos mejor que nadie.
Como uno de los mejores lugares para trabajar, nos tomamos en serio crear un entorno donde las personas se muestren como son auténticas. Lo que significa que cuando tú tienes éxito, todos lo tenemos.
**Así es como es realmente el trabajo**
Eres un solucionador de problemas nato que se lleva bien con la gente. Sabes cómo escuchar lo que alguien realmente pide (no solo lo que dice), y puedes explicar las soluciones de una forma que tenga sentido. Mantienes la calma bajo presión, eres lo suficientemente detallista para mantener la información precisa y realmente te importa dejar a los clientes mejor que cuando se puso en contacto. Si eso te suena, este puesto encaja perfectamente.
**About Us**
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
**Here's What the Job Really Looks Like**
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
**Cómo vas a causar impacto**
- Orientar a los clientes ante preguntas, preocupaciones o desafíos que enfrentan al usar el producto o servicio
- Escuchar activamente para entender la raíz del problema y ofrecer soluciones claras y efectivas
- Registrar información detallada de las llamadas para fines de auditoría, informes y seguimiento
- Mantener y actualizar los registros de los clientes para garantizar información precisa y actualizada
- Identificar oportunidades para presentar a los clientes servicios nuevos o mejorados que satisfagan sus necesidades
- Ofrecer recomendaciones y orientación de una manera que aporte valor y mejore la experiencia global del cliente
- Uso continuo de teléfonos e ordenadores
**How You'll Make an Impact**
- Guide customers through questions, concerns, or challenges they encounter while using the product or service
- Listen actively to understand the root of the issue and provide clear, effective solutions
- Record detailed call information for auditing, reporting, and follow-up purposes
- Maintain and update customer records to ensure accurate and current information
- Identify opportunities to introduce customers to new or enhanced services that meet their needs
- Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
- Ongoing usage of phone and computer systems
** Qué te preparará para el éxito**
**Obligatorio:**
- Fluidez tanto en inglés como en español
- Diploma de secundaria o GED
- Debe residir a menos de 25 millas de 1650 S. Research Loop Tucson, AZ
- Sólidas habilidades de navegación informática
- Familiaridad con aplicaciones de Microsoft Office (Word, Excel)
- Excelentes habilidades de comunicación oral y escrita
- Habilidades excepcionales de comprensión auditiva
- Profesional y Cortés
- Se prefieren 6 meses de experiencia en atención al cliente o ventas
**Para candidatos internos:**
- No debe estar en ningún plan de acción correctiva ni de rendimiento
- Debe haber ocupado tu puesto actual durante 6+ meses
- Debe tener experiencia relevante en la industria o en el programa
**Nota de ubicación** : Actualmente estamos contratando para este puesto en Tucson, Arizona.
**What'll Set You Up for Success**
**Required:**
- Fluent in both English and Spanish
- High school diploma or GED
- Must live within 25 miles from 1650 S. Research Loop Tucson, AZ
- Strong computer navigational skills
- Familiarity with Microsoft Office applications (Word, Excel)
- Excellent oral and written communication skills
- Exceptional listening/comprehension skills
- Professional and Courteous
- 6 months of customer service or sales experience preferred
**For Internal Candidates:**
- Must not be on any corrective action or performance plans
- Must have held your current position for 6+ months
- Must have relevant industry/program experience
**Location Note** : We're currently hiring for this position in Tucson, Arizona.
** Por qué Alorica?**
Nuestra cultura se refleja en cómo trabajamos juntos, nos apoyamos mutuamente y estamos presentes para nuestros clientes. Somos lo suficientemente valientes como para desafiar cómo siempre se han hecho las cosas, comprometidos con ofrecer resultados que importan y apasionados por crear experiencias para el cliente que realmente funcionen.
**TIDE** es nuestro grupo de conexión construido en torno a conversaciones reales, experiencias compartidas y un sentido genuino de pertenencia. MLBA (Making Lives Better at Alorica) es nuestra organización sin ánimo de lucro dirigida por empleados, donde los equipos locales recaudan fondos y apoyan a colegas y comunidades cuando más importa. No solo hablamos de cultura: la construimos, la vivimos y seguimos mejorando la vida cada día.
**Why Alorica?**
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
**TIDE** is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
**Lo que ofrecemos:**
- Cobertura sanitaria, dental y de visión con opciones HSA
- Tiempo libre remunerado
- Opciones de pago flexibles: pago diario o semanal
- Plan de jubilación 401(k)
- Programas de desarrollo de liderazgo que realmente hacen crecer tu carrera
- Cursos de acceso abierto a través de la Academia Alorica
- Formación remunerada y reembolso de matrícula
- Descuentos para empleados en alimentos, viajes, seguros, planes de telefonía, salud y bienestar, suministros para mascotas y más
- Programa de asistencia al empleado para apoyo personal y profesional
- Beneficios voluntarios adicionales para satisfacer tus necesidades individuales
**Nuestros valores**
**Audaz** - Desafiamos las convenciones y asumimos riesgos inteligentes
**Implacable** - Entregamos resultados, cueste lo que cueste
**Conectados** - Trabajamos como One Alorica porque juntos somos más fuertes
**Cierto** : Aparecemos como nosotros mismos todos los días,
** Listo para unirte a nosotros?**
Si buscas un lugar donde tu trabajo importe, tu voz sea escuchada y puedas construir una carrera de verdad, hablemos.
¡Solicita hoy!
**Empleador de Igualdad de Oportunidades - Veteranos/Discapacitados**
**AVISO** : La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo realizado por los empleados en esta clasificación.
\#AloricaJobs #CallCenter #CustomerServiceJobs
**What We Offer:**
- Health, dental, and vision coverage with HSA options
- Paid time off
- Flexible pay options: daily or weekly pay
- 401(k) retirement plan
- Leadership development programs that really grow your career
- Open access courses through Alorica Academy
- Paid training and tuition reimbursement
- Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
- Employee assistance program for personal and professional support
- Additional voluntary benefits to meet your individual needs
**Our Values**
**Bold** - We challenge conventions and take smart risks
**Relentless** - We deliver results, no matter what it takes
**Connected** - We work as One Alorica because we're stronger together
**True** - We show up as our authentic selves, every single day
**Ready to Join Us?**
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
**Equal Opportunity Employer - Veterans/Disabled**
**DISCLAIMER** : The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
\#AloricaJobs #CallCenter #CustomerServiceJobs
Customer Service Representative
Customer service advocate job in Tucson, AZ
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $0.16 - $0.22 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyPart Time Customer Service Associate
Customer service advocate job in Tucson, AZ
As a **Part Time** **Customer Service Associate** , you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
**Wage** : $15.00 hourly
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
**Responsibilities:**
+ Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
+ Welcome each customer with a smile.
+ Proudly represent Hertz with your professional appearance, language and behavior.
+ Focus on providing a clean and safe vehicle, to every customer, every time.
+ Take ownership of each customer's service experience by immediately owning and resolving issues.
+ Be proud of our brand and the role you play in our success.
+ Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
+ Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
+ Build brand loyalty.
+ Utilize company approved sales and service techniques when determining customer wants and needs.
+ Offer optional products to meet customer wants and needs.
+ Prepare all rental and return documents accurately and completely.
+ Qualify each customer using our company rental requirement guidelines.
+ Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
+ Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
+ Ensure that the return date and time on the rental agreement is accurate.
+ Review all charges at the time of vehicle return.
+ Prepare the Rental Agreement Folder with all required information.
+ Answer the phones to assist customers in a friendly, helpful and prompt manner.
+ Assist customers by effectively resolving all customer service issues.
+ Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
**Skills:**
+ Passion for customer service and attention to detail - Goes the extra mile
+ Self-motivated to achieve and exceed targeted goals
+ Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
+ Proficiency in English
+ Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
+ Work in a fast-paced environment with a variety of tasks.
+ Excellent organizational and time management skills
+ Demonstrate professionalism and interpersonal skills
+ Proven experience of working well within a team
+ 100% customer focus, with proven experience within a customer facing environment
**Additional Requirements:**
+ Work flexible shifts including weekends and holidays; and work overtime as required
+ Work outdoors during all weather conditions
+ Stand for long periods of time
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran