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Customer service advocate jobs in Vacaville, CA

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Customer Service Officer
  • ServiceNow Professional

    Xcutives Inc.

    Customer service advocate job in San Francisco, CA

    We are hiring for top IT System Integrator client for ServiceNow professionals across multiple fulltime roles. If you're passionate about driving digital transformation and delivering enterprise-grade solutions, we'd love to connect with you! Locations: San Francisco, CA & Dallas, TX , Milford, OH and Edison, NJ- USA Open Positions: ServiceNow FSM Tester ServiceNow Architect / Tech Consultant ServiceNow Technical Project Manager ServiceNow Process Analyst ServiceNow Trainer ServiceNow Developer (Integrations) ServiceNow Developer (Data Migration) ServiceNow ITOM Senior Developer ServiceNow ITOM Developer ServiceNow ITOM Tester ServiceNow ITSM Senior Developer ServiceNow ITSM Developer ServiceNow ITSM Tester ServiceNow FSM Senior Developer ServiceNow FSM Developer ServiceNow QA Manager Work with a Tier-1 IT System Integrator Be part of cutting-edge ServiceNow projects Collaborate with a team of experts shaping enterprise IT solutions If you're ready to take the next step in your ServiceNow career, share your resume or reach out directly!
    $63k-133k yearly est. 1d ago
  • Customs Specialist - Team Lead

    Elsdon Group

    Customer service advocate job in San Francisco, CA

    📌 Job Title: Customs Entry Team Lead 🕒 Full-Time | On-site A global leader in transport and logistics is seeking a Customs Entry Team Lead to oversee import compliance operations and support a high-performing customs brokerage team. This is a great opportunity for an experienced customs professional ready to step into a leadership role, contribute to international trade compliance, and help drive operational excellence across global supply chains. 🔍 Key Responsibilities Mentor a team of entry writers handling customs documentation and clearance Ensure compliance with U.S. Customs regulations and international trade laws Review and approve complex customs entries, including HTS classification and valuation Communicate with government agencies, carriers, and clients to resolve clearance issues Maintain accurate records and ensure audit readiness Monitor regulatory changes and implement best practices within the team Collaborate cross-functionally with operations, freight, and compliance teams ✅ Ideal Background 3+ years in customs brokerage or import/export operations In-depth knowledge of U.S. customs regulations, ACE, and HTS classification Experience leading or mentoring a team (formal or informal) Strong attention to detail, organizational skills, and ability to manage deadlines Proficient with Microsoft Office and customs brokerage platforms (Cargowise) Customs Broker License is a plus Experience with a wide range of commodities preferred 💼 What's Offered Competitive compensation Career growth in a global logistics environment Exposure to a wide range of industries and complex customs scenarios A collaborative, fast-paced, and supportive work culture
    $39k-66k yearly est. 1d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer service advocate job in Santa Rosa, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $38k-65k yearly est. 2d ago
  • Member Experience & Engagement Specialist

    YMCA of San Francisco 4.0company rating

    Customer service advocate job in San Francisco, CA

    A community-focused nonprofit organization in San Francisco is seeking a Membership Associate to enhance member experiences and provide customer support. This role involves engaging with members, managing accounts, and promoting inclusivity within the facilities. Ideal candidates will have a high school diploma, 6 months of customer service experience, and proficiency in Office 365. This position offers a competitive hourly rate ranging from $19.50 to $24.00. #J-18808-Ljbffr
    $19.5-24 hourly 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer service advocate job in Sacramento, CA

    Customer Service Specialist Sacramento, CA (onsite) $20-22/hr Do you have at least one year of customer service experience either from a call center or in retail? Do you have excellent communication skills and able to work in a fast paced environment? We are looking for a customer service professional for a new job opportunity in Sacramento, CA. If you are looking to join a great team and learning opportunities we encourage you to apply today! Key Responsibilities Handle 30-50 calls per day in a timely and professional manner. Provide inbound telephone coverage and answer general product/service questions. Place outbound calls for scheduling, follow-ups, and lead generation. Accurately enter and update customer data in the system. Research and resolve service requests, warranty issues, and complaints. Promote company products/services and qualify leads. Maintain compliance with company policies and safety standards. Qualifications Education: High school diploma or equivalent required. Experience: Minimum 1 year of customer service experience; call center experience preferred. Strong communication and interpersonal skills. Computer proficiency with accurate data entry abilities. Ability to work in a fast-paced, results-driven environment. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance If you have the qualifications above and are interested in this opportunity - please apply today! If you are curious what else is available, please review the LHH website!
    $20-22 hourly 2d ago
  • Client Relationship Specialist - Sacramento, CA

    Charles Schwab 4.8company rating

    Customer service advocate job in Sacramento, CA

    Regular Your opportunity As a Client Relationship Specialist (CRS), you have the opportunity to bring your passion for customer service to a role and a firm that will champion your growth in the financial services industry. You'll play a critical role in the operational success of this local Schwab branch, under the guidance of your Client Relationship Manager and Branch Manager, both of whom you will assist to help deliver an unparalleled client experience. Development and growth are at the core of this role. In the Branch Network at Schwab, you have both a clear growth path as well as endless opportunities to challenge yourself and deepen your expertise. Although licensing isn't required for the role, Schwab will support you to become licensed in the Series 7 and 63/66 if that is in line with your career goals. If you are looking for a step into the financial services industry that allows you to work with clients, expand your knowledge, and build a life-long career, this may be the opportunity for you. What you have Required Qualifications: 1+ years of Client/Customer Service experience Preferred Qualifications: Previous experience in Financial Services/Wealth Management and/or closely related industry. While licensing is preferred, it is not required for this role, Charles Schwab will support employees in this role in obtaining and/or holding the Series 7 and 63/66 licenses Ability to handle client needs with tact and diplomacy Outstanding written and oral communication skills Experience working independently and effectively as part of a team, while handling multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships Basic understanding of brokerage regulations and rules that govern client accounts May be asked to become a Notary In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $48k-60k yearly est. 10h ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Customer service advocate job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 1d ago
  • Hospitality Specialist

    Akkodis

    Customer service advocate job in San Francisco, CA

    Akkodis is seeking a Hospitality Specialist for a 3 Months Contract at San Francisco, CA, 94104 (Onsite) Rate Range: $21.00 P/HR. - $25.00 P/HR.; The rate may be negotiable based on experience, education, geographic location, and other factors. About the Role We are seeking a polished, customer-focused Hospitality & Conference Services Associate to support daily conference room operations, kitchen services, and event setup. This role is ideal for someone who enjoys hospitality, takes pride in creating a clean and welcoming environment, and provides outstanding service to clients and visitors. You will play a key part in ensuring office spaces, meeting rooms, and kitchen areas are fully stocked, organized, and prepared for daily activities and events. Key Responsibilities Conference & Event Support Set up meeting rooms according to client requests and company standards Ensure all rooms are clean, organized, and fully stocked before and after meetings Assist with food and beverage setup, organization, delivery, and post-event clean-up Perform routine walkthroughs to prepare rooms and kitchen areas for use Hospitality & Customer Service Provide immediate acknowledgment and warm engagement to all customers entering kitchen or conference spaces Listen actively to customer inquiries and respond with accurate, prompt assistance Exhibit strong professionalism and clear communication when interacting with clients and team members Operational & Administrative Duties Follow established procedures for receiving, documenting, organizing, and distributing kitchen or office supplies Maintain cleanliness, perform dusting and light housekeeping tasks Operate office equipment including phones, copiers, and binding machines Required Skills & Competencies Excellent customer service and interpersonal abilities Comfortable using computers and Microsoft Office (Outlook, Word, Excel) Strong initiative and ability to work independently with minimal supervision Experience with conference room coordination or hospitality environments (hotel, catering, events, etc.) Ability to lift/move 40 lbs or more and push carts up to 100 lbs Ability to walk, stand, bend, kneel, and perform physical tasks for extended periods Qualifications High School Diploma or equivalent Minimum 1 year of professional work experience At least 6 months of experience in hospitality, customer service, or housekeeping Experience in a client service-oriented role preferred If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance
    $21-25 hourly 3d ago
  • Critical Care APP Supervisor

    UCSF Health 4.3company rating

    Customer service advocate job in Alameda, CA

    About the Company The Critical Care Advanced Practice Provider (CC APP) team at UCSF provides expert care in the adult intensive care units at UCSF Health. The CC APPs are an element of the interdisciplinary critical care team that includes attending physicians, physicians in training, pharmacists, registered nurses, rehabilitation therapists, and UCSF students. The CC APPs provide care in all of the adult intensive care units including Cardiac, Neurologic, Medical, and Surgical intensive care units. These units provide care for patients undergoing cardiac surgery, organ transplantation, thoracic surgery, orthopedic surgery, neurosurgical surgery, general surgery, or patients requiring complex medical management. The CC APP team collaborates with the UCSF School of Nursing and supports the UCSF Surgical and Critical Care Advanced Practice Provider Fellowship. The CC APP group is active in various quality improvement, cost reduction, and professional development projects. About the Role The adult Critical Care Advanced Practice Provider Supervisor supervises, coordinates, and administers the practice of advanced practice professionals (APP), including nurse practitioners and physician assistants. Ensures quality of care and serves as a role model, expert clinician, and mentor. Assists with the administration and management of personnel, fiscal, and material resources. The adult Critical Care Advanced Practice Provider Supervisor provides leadership to advanced practice providers in adult critical care and supports the adult Critical Care Advanced Practice Provider Manager. The primary managerial responsibility of the supervisor is to provide professional support in the Critical Care APP department. The primary clinical responsibility is to provide expert level critical care clinical services to patients and families in the adult intensive care units at UCSF Health. Responsibilities Administrative Staff Development Education Leadership The primary responsibility of the adult Critical Care Advanced Practice Provider Supervisor is the direct application of expertise in the adult intensive care units at UCSF Health within the divisions of Critical Care Medicine. The individual will assume full responsibility for adult Critical Care APP clinical services in the absence of the manager. Receives predetermined work assignments that are subject to a moderate level of control and review. Qualifications Min 1 year experience in a supervisor, or leadership role. 4-6 years of recent experience as a nurse practitioner or physician assistant in adult critical care. Responsible for understanding and communicating an advanced knowledge of national, state, and local educational and legislative issues affecting advanced practice providers. Demonstrated knowledge of state and national regulatory requirements. Ability to gather clinical information, develop differential diagnoses, and create problem lists independently. Competent to direct patient management and lead care team. Demonstrated ability to effectively supervise a team and to manage the complex workflow and competing priorities involved with providing quality care as an Advanced Practitioner. Solid knowledge of the clinical and operational issues for nurse practitioners performing advanced-practice nursing within departments and specialty areas, including evaluation, testing, diagnosis, and treatment, as well as patient-care concepts, policies, outcomes measurement, quality standards, ethics issues, quality improvement, and continuing staff education and professional development. Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document staff issues and performance, and to participate in decision-making on human resources matters. Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions. Advanced interpersonal skills for effective collaborations with all levels of clinical staff and management, consultants, researchers, and outside agencies. Strong written and verbal communication skills with the ability to train and mentor subordinates, convey complex clinical and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals. Required Skills Related healthcare management or Nurse Practitioner III or Senior Physician Assistant experience in a highly matrixed healthcare organization. Knowledge of clinical and administrative software and specialized applications and data management systems used by advanced practice providers in providing advanced-practice care, research, documentation, and employee supervision. Preferred Skills For PA candidates: Completion of a recognized graduate master's degree program as a physician assistant. Doctorate Degree. Pay range and compensation package The salary range for this position is $138,400 - $335,800 (Annual Rate). The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: ***************************************************************************** Equal Opportunity Statement UCSF Health requires all Advanced Health Practitioners (APP) to be credentialed through OMAG to practice and be privileged through CIDP to function in their clinical role. This applies to both adult and pediatric APPs in the inpatient and outpatient clinical settings at all UCSF Health sites and affiliates. Credentialing, health plan enrollment, and approval of privileges must be completed prior to the first working day. Inability to comply with the requirements of OMAG/CIDP AT ALL TIMES will result in either, a LOA or suspension of privileges designation.
    $47k-67k yearly est. 3d ago
  • Customer Success Expert

    Ra 3.1company rating

    Customer service advocate job in San Francisco, CA

    Why us? You will be part of a team that believes that believes in employees success! They are a dynamic, fast growing company with great opportunities and an employee focused company culture. Join this fantastic team today and make a difference in your life and the lives of those around you! They are an equal opportunity employer and value diversity at our company. Job Description Your responsibilities: Planning and scheduling client meetings Taking care of any client requests in a timely manner Participating in client calls and site visits Maintaining notes from each client interaction Generating reports and presentations Qualifications We'd love to hear from you, if: You have 2 years of experience in a professional services environment You have 1-2 year sales experience selling solutions or consultative sales and customer service Education Qualification: Bachelors Degree Work Authorization: US Citizen / Green Card Holder Additional Information All your information will be kept confidential according to EEO guidelines.
    $80k-156k yearly est. 60d+ ago
  • Customer Risk Strategy

    Column 4.5company rating

    Customer service advocate job in San Francisco, CA

    For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand - builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve. At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us! The opportunity We're looking for an all-around business athlete to join our Customer Risk Strategy team! You don't need to be an expert in banking or risk on day one - we are seeking a candidate who is excited about disrupting financial services and willing to utilize their highly strategic, operational, and product-oriented mindset to help drive continuous improvements across our existing operations. Your work will help Column deepen its relationships with its fintech partners by effectively managing our forward-thinking, strategic, and highly efficient risk programs (a critical differentiator for Column!) to ensure we scale safely. This is a unique entry point into the world of risk at a high-growth fintech company, where you'll gain skills and experience that few others can offer. This role is a great fit for someone excited to blend strategic problem-solving with hands-on execution. While part of your work will focus on crucial operational aspects of managing risk (oversight and monitoring of our fintech partners), every project you lead will directly influence our ability to grow Column's business relationships so they remain strong and resilient. This role will report directly to our Head of Regulatory Affairs and will partner closely with leaders across engineering, business, legal, compliance, operations, and go-to-market teams. This role is based in-person at our Presidio office in San Francisco (3-4 days/week). What you'll do Manage oversight of Column's Fintech Partners: Ensure effective ongoing oversight processes by reviewing key program metrics to identify trends, outliers or key risk indicators that require further investigation. Support evaluation of partnership expansions. As Column's relationships with its Fintech Partners grow and expand, you will be responsible for working with our business team to manage these expansions, working closely with internal SMEs to evaluate and document key risk and compliance considerations. Design and implement new processes: Maintain a growth mindset by helping members of the Column's risk and compliance organization identify and develop potential process improvements as the our partnership activities continue to expand. Drive development of key metrics and reporting: Work closely with the Column's senior leadership team on developing new metrics and providing periodic reporting on Column's partnership activities to executive management and the Board of Directors. What you'll need to be successful 2-3 years of experience in high-growth environment, including management consulting, financial regulatory agency, financial services and/or fintech company Ability to jump into new situations, with a willingness to learn quickly and help solve problems Hyper-organized approach to project management, including coordinating efforts across multiple teams; comfort juggling multiple projects and priorities is critical Scrappy, roll-up-your-sleeves attitude - we thrive because we work harder, are more creative, and have zero ego when it comes to getting our hands dirty to build a business Attention to detail and a commitment to accuracy Familiarity with the banking and fintech industries is preferred, but not required - an interest in becoming an expert in finance, risk, compliance, and technology, however, is a must Excitement about working in a fast-paced, deeply cross-functional space What you'll get from us: 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents! 🐣 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses 🏡 Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column's office 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses 📈 401k plan, including self-directed brokerage options 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers 😇 Up to $4,500 in annual reimbursements for backup childcare 🍽️ Catered lunches and dinners for SF employees 🚆 Commuter benefits, including paid transportation to-and-from the office 🎉 Regular team building events, including annual offsite Pay transparency: Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers. The annual base salary range for this role is $115,000 - $130,000 + equity. We look forward to hearing from you Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply. If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here.
    $115k-130k yearly Auto-Apply 60d+ ago
  • Flex Customer Service Officer- $31.00 (#726)

    Sunstates Security 3.8company rating

    Customer service advocate job in Sacramento, CA

    Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce. We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support. Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC's America's Fastest Growing Private Companies list. Sunstates Security's mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company. Job Skills / Requirements Sunstates Security is hiring a Flex Customer Service Officers in the surroundings areas of Sacramento, CA area, with a pay rate of $31/hr, paid weekly. Must be available to work any shift/any day. Includes a positive work environment with the following benefits: Commute-friendly location Extensive industry training Advancement opportunities Requirements: CA Guard Card/ 40-hour Certificate preferred CPR Card To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed. Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience Responsibilities: Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Conduct exterior and interior patrols of multiples building at a given time. Ability to answer questions in a timely and professional manner for corporate employees and visitors. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports. Ability to use Technology in a proficient way using platforms like Slack, & Emails. Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times Conduct interior and exterior patrols within an office, and industrial complex A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Certification Requirements (All) CA Guard Card Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Flex.
    $31 hourly 55d ago
  • Care Transformation Executive

    Ambience Healthcare

    Customer service advocate job in San Francisco, CA

    About Us: Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors. Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators. The Role: The mission of a Care Transformation Executive is to drive strong, long-term partnerships that drive meaningful positive change for providers, patients, and administrators across the healthcare landscape. You'll collaborate closely with leaders across health systems to drive adoption of Ambience from initial pilots through full-scale enterprise rollouts. Your goal is to ensure Ambience delivers measurable clinical and financial outcomes as we grow our partnerships. As a trusted advisor, you'll help align executive priorities with frontline needs to ensure Ambience enables better care at scale. What you'll accomplish: Build high-trust partnerships with clinical, operational, financial, and IT leaders across your accounts. You'll be the face of Ambience to our health system customers, earning the confidence of stakeholders and turning alignment into momentum. Lead end-to-end implementation of Ambience solutions across complex health systems. Coordinate workflow discovery, technical integration, customer onboarding, and go-live execution to ensure smooth deployments that drive rapid time-to-value. Partner closely with Product and Clinician Success to continuously improve the customer experience. Bring structured feedback from pilots and scaled deployments back into roadmap discussions, influence feature prioritization, and collaborate on playbooks that elevate adoption and long-term outcomes. Own post-sale execution of Ambience pilots from day one. You'll keep pilots on track, help teams realize meaningful value quickly, and guide the path from a promising start to a long-term enterprise partnership. Shape and deliver clear ROI narratives that speak to what health systems care about. You'll support executive readouts and QBRs that earn buy-in and build champions. Accelerate time to value by anticipating roadblocks before they show up, manage change with a steady hand, and help our partners move from pilot to scale with confidence and speed. Make us better, together. You'll capture repeatable playbooks and pilot frameworks to help the entire Care Transformation team level up. What we look for: 4+ years of experience in healthcare transformation, health tech implementation, customer success or healthcare management consulting. You've worked closely with provider organizations and know how to navigate complex health systems. You've led post-sale motions, converted pilot initiatives into long-term contracts, and built champions across clinical, operational, and executive teams. Exceptional communicator with the ability to switch fluently between clinical and operational language operational. You know how to meet stakeholders where they are and communicate with clarity and credibility across functions. Comfortable operating independently in high-ambiguity environments. You bring structure where none exists, anticipate roadblocks, and take ownership without waiting for instructions. Deeply mission aligned and care about fixing what's broken in healthcare and are motivated by working with a team that shares that urgency. This role requires up to 30% travel. Travel will include onsite support during key customer events, stakeholder meetings, and QBRs across the U.S. All travel expenses are covered in accordance with Ambience's travel policy. Pay Transparency The base compensation for this role is approximately $145,000-$185,000 per year, excluding equity or bonus targets. We've intentionally allocated a wider range so that candidates have more flexibility to choose the desired cash/equity split that works for them. Philosophically, we lean towards generous equity grants so that our team truly gets to share in the impact they create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. #li-remote Being at Ambience: An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach Work alongside a world-class, diverse team that is deeply mission aligned Ownership over your success and the ability to significantly impact the growth of our company Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan Ambience is committed to supporting every candidate's ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealth.com . We'll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.
    $48k-94k yearly est. Auto-Apply 52d ago
  • Warranty Administrator & Customer Relations Specialist

    Mazda Infiniti Roseville

    Customer service advocate job in Roseville, CA

    At Infiniti and Mazda Roseville we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2017. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you. Benefits Medical, Dental and Vision insurance Available Supplemental Insurance 401K with Employer Contribution Paid Vacation Paid Sick Pay Six Paid Holidays for many job categories Tenure Recognition Free Car Washes / Vacuum Free Coffee Company Picnic & Holiday Party Manufacture Recognition Programs Clean Safe Work Environment High Speed Internet / Wifi Latest Technology Helpful Supporting Staff Responsibilities Book warranty repair orders and submit claims of manufacturer warranty. Maintain receivables schedules; service contract claim submission and follow up. Work closely and effectively with team of technicians, service writers, and supervisors. Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts. Communicate with Service Advisors to define the scope of a warranty claim. Process all warranty paperwork to ensure proper documentation and to verify criteria. Arrange for parts for shipment to factory or distributor. Reconcile all warranty receivables and working with the accounting department to obtain payments; keep track of all services and customer records as required by warrantor. Stays abreast of all factory recalls, announcements, and procedures. Establish and build positive relationships with the manufacturers designated warranty representatives and the representative of any aftermarket warranty company with which the dealership conducts business. Review every warranty repair order written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals. Figure out the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders. Ensure that all deductibles are properly documented so they are collected from the customer at the time of repair completion/delivery. Review all returned and/or rejected warranty claims and prepare the repair orders for immediate re-submission. Maintain record of all claims submitted, returned/rejected and paid and their status. Establish and maintain a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority. Provide a weekly report to the service manager regarding claims status. Build and maintain relationships with customers, acting as a primary point of contact to better assist them. Actively listening to their needs and giving them tailored solutions. Calling customers to follow up on their experience and the dealerships and inform them of incoming surveys and encourage the customers to complete the surveys. Occasionally shuttle or valet customers to or from local locations. Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers. Other tasks may be assigned by management. Qualifications Warranty experience preferred Great customer service Attention to detail Ability to work well with others and be part of a team Proficiency Microsoft Office General accounting knowledge preferred Valid driver's license and clean driving record We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $36k-54k yearly est. Auto-Apply 60d+ ago
  • Customer Service Reps / Associate / Specialist

    Pharmacyclics, An Abbvie Company

    Customer service advocate job in San Francisco, CA

    Job Responsibilities Are you dependable? Are you looking for more? If you answered yes then Pharmacyclics is looking for you! We are an industry-leading and continuously growing company, and the right individual can grow with us! We're looking to add enthusiastic Customer Service Reps / Associate / Specialist for full-time and part-time positions immediately! We're seeking empathetic individuals who can support management and also interact with our vendors & customers while providing and maintaining quality, “best-in-class” customer service. We offer a competitive compensation and benefits package including health, dental, vision, life insurance, paid time off and 401k. When you join Pharmacyclics as a Customer Service Rep, you will have the opportunity to make a difference in the life of customers. Essential Duties: Process orders, forms, applications, and requests. Keep records of customer interactions, transactions, comments and complaints. Communicate with customers and vendors through various channels. Respond promptly to customer inquiries and provide feedback on the efficiency of the customer service process. Acknowledge and resolve customer complaints. Ensure customer satisfaction and provide exceptional customer support. Salary: $18.50 to $22.00 /hour. Based on Performance and Experience. Apply today for an opportunity to be a part of a great team with an innovative company! ***NB: Candidates applying should send a resume to our HR desk ***[email protected]*** and we will get back in touch ASAP! Skills Required Requirements: High school diploma, general education degree or equivalent. Ability to stay calm when customers are stressed or upset. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt/respond to different types of characters. Ability to meet required goals and quotas. Positive and service-oriented attitude.
    $18.5-22 hourly 60d+ ago
  • Customer Executive

    Computacenter PLC

    Customer service advocate job in San Francisco, CA

    About the role The Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This position is an office-based position. Salary range: $60K USD What you'll be doing * Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values. * Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders. * Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers. * Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to en-sure scheduled deliveries to customer sites. * Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams. * Communicates regularly with Commercial Partner Management teams. * Provides status reports to Account managers, project teams, and Partner Management. * Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects. * Communicate project timelines and manages escalations with appropriate internal and external partners. * Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers. * Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts. * Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base. * Conducts general administrative project management duties as necessary. * Embraces and supports Computacenter United States Inc.'s mission and core values. What you have * Bachelor's degree or equivalent experience. * 1 to 2 years of inside or outside sales experience preferred. * Minimum of 1 year of customer support experience in the IT industry. * Experience using SAP and Salesforce.com or similar ERP and CRM tools. * Legally eligible to work in the United States. * Customer focused. * Strong written and verbal communication skills. * Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision. * Able to maintain effective lines of communication between high-level internal and external stakeholders. * Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills. * Professional self-starter able to work both independently and collaboratively with others to accomplish goals. * Able to take ownership of customer projects to create, maintain, and expand opportunities with customers. * Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce). What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
    $60k yearly 29d ago
  • Customer Executive

    Computacenter2024

    Customer service advocate job in San Francisco, CA

    About the role The Customer Executive (CE) is responsible for ensuring proper delivery of all products and services is completed to customer specifications and meets the contractual service level agreement (SLA) for their assigned customers. The CE communicates regularly with customer project and implementation teams, Account Managers, Solution Specialists, Finance, and vendors regarding open requests, open quotes, escalated orders, and at-risk projects. This position is an office-based position. Salary range: $60K USD What you'll be doing Partners with business leaders to deliver services that support company objectives and that are consistent with Computacenter United States Inc. values. Collaborates with Sales, Partner Management, Integration Centers, Finance, and other cross functional teams on an as needed basis regarding open and pending customer projects and orders. Uses Computacenter United States Inc. systems and process to manage and maintain project timelines and verifies integrity of Computacenter United States Inc. Vendor Supplied Inventory (VSI) to Customers. Manages all logistics between Computacenter United States Inc., the Integration Centers, and vendors to en-sure scheduled deliveries to customer sites. Provides regular data and timeline updates to customers and Computacenter United States Inc. Finance teams. Communicates regularly with Commercial Partner Management teams. Provides status reports to Account managers, project teams, and Partner Management. Follows defined processes and procedures to manage and coordinate execution of all open requests, open quotes, open purchase orders, escalated orders, and at-risk projects. Communicate project timelines and manages escalations with appropriate internal and external partners. Reviews all Salesforce CRM reporting and tracking related to open opportunities, assists in managing open opportunities within team, and follows up directly with customers. Working with Account Managers and Inside Sales Managers, creates and maintains accurate forecasts. Creates and maintains a database of historical deals, pricing, and technology preferences across the customer base. Conducts general administrative project management duties as necessary. Embraces and supports Computacenter United States Inc.'s mission and core values. What you have Bachelor's degree or equivalent experience. 1 to 2 years of inside or outside sales experience preferred. Minimum of 1 year of customer support experience in the IT industry. Experience using SAP and Salesforce.com or similar ERP and CRM tools. Legally eligible to work in the United States. Customer focused. Strong written and verbal communication skills. Able to exercise discretion and independent personal judgment to accomplish goals with minimal direct supervision. Able to maintain effective lines of communication between high-level internal and external stakeholders. Strong interpersonal, problem-solving, time-management, organizational, and prioritizing skills. Professional self-starter able to work both independently and collaboratively with others to accomplish goals. Able to take ownership of customer projects to create, maintain, and expand opportunities with customers. Prefer a strong working knowledge of computer system applications (e.g.: Windows, Microsoft Office, OSX, Salesforce). What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. ************************
    $60k yearly 60d+ ago
  • Part-Time Customer Liaison (on-site)

    California Closet Company, Inc.

    Customer service advocate job in Mill Valley, CA

    Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place - it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.' Job Description The Customer Liaison assists customers and provides an exceptional brand experience. This position serves customers while striving to complete the appointment scheduling in an efficient and detailed manner through phone, email or when in the showroom. What We Offer: California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits: Health insurance - Medical, Dental, and Vision PTO days, floating holidays, paid holidays, and sick days 401K retirement plan with company match 40 hours/week with overtime potential Grow your career with us - many promotional opportunities are available Franchises are independently owned and operated and may offer different benefits. Located in Showroom in Mill Valley Pay rate: $22/hour Schedule: (Part-time) 32 hours a week from Wednesday-Saturday from 9:30am-6pm Duties and Responsibilities: Responsible for completing appointment scheduling in an efficient and detailed manner for our Design Consultants. Responsible for answering incoming phone calls & emails to either the local scheduling office or local showrooms and address client needs. Works in conjunction with the activities of the Centralized Scheduling team and communicates daily with the team regarding issues with accuracy of consultations being scheduled. When in a showroom, serves as first contact to greet all clients who visit our showroom, including assisting the clients with signing our guestbook and offering refreshments as necessary. Maintains the showroom at the direction of their leader in accordance with the maintenance and cleanliness checklist. This includes opening and closing of the Showroom duties. May be assigned administrative duties including, online social media support, warranty, trade packages, additional sales support (add-ons), and other clerical responsibilities. Assists the Sales Manager with the ongoing education and training of the Design Consultants with Central Scheduling, as needed. Based on business size may handle accounts receivable tasks Qualifications 1-2 years of experience of administrative and/or customer service experience in construction and/or in the home renovations/improvement industry - preferably within a luxury brand environment Associates Degree related to business administration / accounting from an accredited college or university preferred Calendar management / regional scheduling experience preferred Self-starter with a positive attitude, and ability to manage own schedule and comfortable working in a fast-paced environment Detail oriented, organized and time management skills Ability to provide an exceptional client experience aligned to the company values Tech savvy with the ability to quickly learn and apply various business systems (CAD, Epicor, Salesforce, Microsoft Office, etc) Additional Information Find us on Facebook , YouTube , and Instagram #CA379 We are an equal opportunity employer. We E-Verify. All your information will be kept confidential according to EEO guidelines.
    $22 hourly 5h ago
  • Customer Service at The Corner Nail Bar

    Johnny Lam

    Customer service advocate job in Oakland, CA

    Job Description We are looking for a part-time or full time position for a receptionist at a Nail Bar who can speaks Vietnamese to join our team. Please don't apply if you can not speak Vietnamese. Candidate must: Be reliable and well organized Have strong work ethic Be reliable and professional Excellent customer service skills Positive attitude Ability to multi-task in a busy environment Possess basic computer skills Detail-oriented Hard working Responsibilities (but are not limited to) : Answering the phone and scheduling appointments Greet clients Processing payments and gift voucher Salon opening or closing duties Keep reception area tidy, clean, and organized Recommend treatments/services to clients and up sell services Provide assistance and support to owners and technicians Maintain beverage area clean and restocked Maintain wait area and other common area clean Help with inventory and restocking supplies Language: Vietnamese (Required) Benefit: Flexible schedule Job Types: Full-time, Part-time Pay: $14.14 - $15.00 per hour COVID-19 considerations: All customers are required to wear a mask and temperature checked at check in
    $14.1-15 hourly 7d ago
  • call Center Specialist

    Folsom Chevrolet

    Customer service advocate job in Folsom, CA

    Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills. Specific duties include: · Handle inbound phone inquiries and web appointment requests from customers · Navigate through multiple computer applications with speed and accuracy · Maintain a high level of world class customer service/professionalism to all customers · Recommend additional products that best suit the customer · Accept and implement coaching and feedback in order to achieve individual and team performance goals · Other duties as assigned Candidate requirements: · High school diploma or equivalent required · Previous customer service experience required · Call center experience highly preferred · Excellent verbal and written communication skills · Proficient computer abilities In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. DUTIES AND RESPONSIBILITIES · Follow the BDC scripts and guidelines on all inbound and outbound calls · Ensure that all calls presented are answered promptly and professionally · Ability to work well under pressure · Must possess strong organizational skills, time management skills, and the ability to multitask · Acquire a complete knowledge of service information related to the makes and models of the dealership · Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software · Ensure that all information entered into BDC software is consistent and accurate · Maintain a current knowledge of coupons, direct mail pieces, and recall information · Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures · Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance · Ensure that all outbound calls such as - not limited to - No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner · Consistently meet the guidelines set for number of activities to be completed daily · Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel · Demonstrate the ability to interact effectively with dealer personnel at all levels · Maintain strict confidentiality of confidential personal information for our customers · Perform other duties as assigned · Maintain a professional code of conduct at all times QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems. REASONING ABILITY Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required. NOTE This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments). Job Type: Full-time Salary: $15.50 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Supplemental pay types: Commission pay Work Location: In person
    $15.5-18 hourly 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Vacaville, CA?

The average customer service advocate in Vacaville, CA earns between $30,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Vacaville, CA

$36,000
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