Post job

Customer service advocate jobs in Warner Robins, GA

- 254 jobs
All
Customer Service Advocate
Customer Service Representative
Service Specialist
Customer Engagement Specialist
Customer Service Attendant
Customer Service Associate
Customer Service Analyst
Customer Care Specialist
Customer Service Specialist
  • BDC Customer Care Specialist

    Hutchinson Technology 4.4company rating

    Customer service advocate job in Macon, GA

    Responsibilities: The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following; Handle all guest inquiries with a focus on 100% guest satisfaction. Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford. Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. . Gather and track all guest data as directed; accurately enter into BDC database. Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives. Work in close proximity with other Service BDC Representatives in a team based environment. Facilitate timely follow up on all inquiries as directed by management and/or procedures. Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts. Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests. Participate in departmental and dealership meetings; other duties as assigned by management. Qualifications: Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must. Proficient in basic math and writing skills. Proven customer service track record or obvious desire to provide next level customer service. Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!). Pass drug testing, background investigation/interview and pre-employment assessment. Benefits: Competitive Pay Plan Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday Internal Promotion Opportunities and Ongoing Training Employee Discounts About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service at Robins AFB #3489

    Robins AFB #3489

    Customer service advocate job in Warner Robins, GA

    Job Description Focus Group Services LLC on Warner Robins, GA is looking for one customer service to join our 7-person strong team. We are located on Building 982 Macon Street. Our ideal candidate is self-driven, ambitious, and engaged. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home. Answer any questions the customers may have. Assist Customers in preparing their orders. Clean work area as needed to maintain a tidy work environment. Respond to all complaints in a friendly and professional manner. Qualifications Friendly attitude even when dealing with disgruntled employees. Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $24k-47k yearly est. 6d ago
  • Insurance Customer Service

    Kevin Barry-State Farm Agency 3.6company rating

    Customer service advocate job in Byron, GA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus commission Monthly and Yearly bonuses Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $25k-34k yearly est. 19d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Fort Valley, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 6d ago
  • Continuous Care Engagement Specialist

    3:15

    Customer service advocate job in Warner Robins, GA

    3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly Auto-Apply 60d+ ago
  • Resident Service Specialist

    Hunt Companies Finance Trust, Inc.

    Customer service advocate job in Warner Robins, GA

    The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do * Serves as the primary point of contact for all resident related inquires. * Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. * Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. * Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. * Administers move-in lease documents and home inspection with resident. * Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). * Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. * Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. * Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. * May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. * Participates in monthly functions held by the site to assist in resident retention. * This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications * High School Diploma or GED (or equivalent) Required and * Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred * Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and * Previous experience in sales Preferred * Strong customer service skills. * The ability to show houses which may include working in all types of weather conditions. * Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. * Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. * Ability to handle multiple priorities with tight deadlines in a fast-paced environment. * A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. * Ability to resolve problems independently and responsibly. * Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. * Demonstrates discretion and ability to maintain a professional attitude and appearance. * Effectively envision, develop, and implement new strategies to address competitive, complex business issues. * Takes initiative to identify and anticipate client needs and make recommendations for implementation. * DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH
    $18.9-22.6 hourly 11d ago
  • Resident Service Specialist

    Hunt 4.6company rating

    Customer service advocate job in Warner Robins, GA

    The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements. What you will do Serves as the primary point of contact for all resident related inquires. Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI. Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution. Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed. Administers move-in lease documents and home inspection with resident. Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable). Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi. Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community. Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame. May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team. Participates in monthly functions held by the site to assist in resident retention. This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties. Qualifications High School Diploma or GED (or equivalent) Required and Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and Previous experience in sales Preferred Strong customer service skills. The ability to show houses which may include working in all types of weather conditions. Demonstrated ability to exercise good judgment and discretion in handling highly confidential information. Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally. Ability to handle multiple priorities with tight deadlines in a fast-paced environment. A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required. Ability to resolve problems independently and responsibly. Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills. Demonstrates discretion and ability to maintain a professional attitude and appearance. Effectively envision, develop, and implement new strategies to address competitive, complex business issues. Takes initiative to identify and anticipate client needs and make recommendations for implementation. DL NUMBER - Driver's License, Valid and in State Required Compensation We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package. Benefits A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click Here for Benefits Overview ******************************************************** You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position). EEO/ADA The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #ZRHMH
    $18.9-22.6 hourly 9d ago
  • Customer Service Account Specialist

    Mj Resurrection Inc.

    Customer service advocate job in Montezuma, GA

    Requirements Accountable - demonstrating individual accountability which results in collective success. This means never adopting a “That's not my job!” attitude. Willing to do what needs to be done. Adaptable - able to demonstrate flexibility and agility to ensure customer and client needs are met. Results Driven - passion to create positive results that maximize sustainable profitability for our future success. Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality. Intermediate Microsoft Outlook, Word, and Excel skills. Ability to write reports, business correspondence and read/interpret documents. Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to communicate verbally and written effectively Education and Experience: Minimum: High School diploma or equivalent and 2 years in a customer service account management role Physical Requirements: Use a computer, telephone, and other office equipment. Sit for extended periods of time, up to 8 hours a day if required. May require walking primarily on a level surface for periodic periods throughout the day. May include lifting up to 25 pounds on occasion. Primary environment: Shared office area with ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The performance of this position requires exposure to warehouse areas where, at certain times, temperatures fluctuate based on external weather conditions. Salary Description $18.00
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Customer service advocate job in Macon, GA

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Interview Hunters

    Customer service advocate job in Macon, GA

    We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management - Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally - Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Macon, GA

    Kedia Corporation

    Customer service advocate job in Macon, GA

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 21h ago
  • Customer Service and Sales Reps Needed for Retail Position

    Dotcom Marketing

    Customer service advocate job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description We are actively seeking event marketing representatives with a strong customer service focus to join our team. The positions available will be responsible for all customer interactions involved with our retail marketing campaigns. Our representatives are at the forefront of all our campaigns as brand ambassadors and manage all client and customer relations at our marketing events. Our clients trust us to train and develop the right individuals who will be able to take their brands to the next level in a fast paced market place. We firmly believe that our competitive edge comes from our people and their ability to represent and develop our clients' products and services through excellent customer service. We are currently seeking individuals with leadership qualities and great communication skills. Because we prefer to promote from within, we also offer a management training program, customized for our firm's needs, for those dedicated to that level of achievement. Compensation is HOURLY + COMMISSION ! Qualifications Strong organizational skills and ability to network professionally Sales or customer service experience Desire for advancement opportunities We are BEST-IN-CLASS and need the best people working with us! Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 21h ago
  • Customer Service Rep

    Ryland Environmental

    Customer service advocate job in Centerville, GA

    About the Role:
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service advocate job in Dublin, GA

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $24k-32k yearly est. 1d ago
  • Parking Services Specialist

    Fort Valley State University 3.8company rating

    Customer service advocate job in Fort Valley, GA

    FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year. ESSENTIAL DUTIES/RESPONSIBILITIES: Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards. Maintain databases to provide accurate information and reports weekly. Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures. Compile and verify weekly/monthly reports within specified deadlines. Manage accounts payable for all purchases. Manage invoicing to third party vendors and ensure payment is made. Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases. Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale Assist with towing and booting of vehicles in FVSU parking lots. Assist FVSU public safety officers and security guards as needed. Assist with various citation collection efforts as directed by management. Perform other related duties as assigned. MINIMUM QUALIFICATIONS High School Education or GED required Valid Georgia driver's license and meet driving record criteria established by the Department Excellent written and verbal communication skills Excellent decision-making skills and the ability to think and act quickly PREFERRED QUALIFICATIONS Minimum of two years of relevant experience, preferable in parking. Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies. Must be able to operate efficiently and effectively in a fast-paced, changing environment. Ability to communicate effectively, orally and in writing. Experience working on a college campus KNOWLEDGE REQUIRED BY THE POSITION Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required. Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary. Ability to make sound decisions based on good judgment on a frequent basis Skilled in conflict resolution and avoidance, and have exemplary public relations skills COMPLEXITY/SCOPE OF WORK Work is performed primarily outdoors, and may require exposure to extreme weather conditions Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions Requires weekend, holiday, and shift work Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help PHYSICAL DEMANDS/WORK ENVIRONMENT Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc. Requires long periods of walking, standing, and sitting Requires the ability to defend oneself or a member of the community in exigent circumstances USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************* Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at *********************************************** .
    $31k-36k yearly est. 29d ago
  • Customer Service Representative

    Dexter Axledexter Axle Company, Inc.

    Customer service advocate job in Cordele, GA

    Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Cordele, GA. Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service. For more information about our company, access Dexter's web site at ******************** JOB DESCRIPTION At Dexter, we believe exceptional customer service drives business success. As a Customer Service Representative, you'll be at the center of our customer relationships - managing inquiries, processing orders, and delivering value-added service that contributes directly to sales growth and customer retention. This role combines service excellence with proactive sales support, ensuring every interaction strengthens our customers' trust and loyalty to our brand. Key Responsibilities: * Serve as a primary point of contact for customers, providing knowledgeable and professional assistance via phone, email, and in person. * Process customer orders accurately and efficiently, while identifying opportunities to upsell or cross-sell complementary products and services. * Proactively contact existing customers to confirm order needs, encourage repeat business, and promote new product offerings. * Support sales initiatives by re-engaging accounts with declining activity and helping convert leads into repeat customers. * Maintain accurate and current data on customer accounts, product availability, pricing, and delivery timelines. * Collaborate closely with internal sales, operations, and logistics teams to ensure orders are fulfilled promptly and accurately. * Research and resolve customer concerns, returns, and warranty claims in a professional, solutions-focused manner. * Track shipments, monitor backorders, and communicate updates to customers to ensure satisfaction. * Participate in continuous improvement efforts to enhance the overall customer and sales experience. * Perform additional duties as assigned in support of company goals. Minimum Qualifications QUALIFICATIONS: * High school diploma or equivalent; additional education in business, communications, or related field preferred. * Minimum of one (1) year of customer service or inside sales experience, preferably in manufacturing, distribution, or a B2B environment. * Excellent verbal and written communication skills with a confident, customer-focused approach. * Proven ability to identify customer needs and recommend product solutions that drive sales. * Strong organizational and multitasking abilities with attention to accuracy and timeliness. * Proficiency in Microsoft Office and familiarity with ERP or CRM systems. * Team-oriented mindset with the ability to collaborate cross-functionally to achieve shared objectives. Why Join Dexter * Be part of a growing organization where your customer and sales contributions truly make an impact. * Work in a professional, supportive environment that values initiative and continuous improvement. * Access to career development opportunities and pathways into sales or leadership roles. * Competitive compensation, comprehensive benefits, and a company culture built on integrity, teamwork, and excellence. Dexter is driven by our core values committed to Safety, Quality and Integrity: * Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations! * Connect with People - Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities. * Do the Right Thing - For our people, for our customers, and for the business. We care for our people. Here are some of our great, comprehensive Benefits: * Dexter offers a competitive wage * Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA * 3% profit sharing in our Safe Harbor program * 401(k) Plan with company contributions * Opportunities for internal career development and growth Apply now to join an industry leader and make a difference in what we do for the customers we serve! Equal Opportunity Employer Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
    $25k-32k yearly est. 4d ago
  • Customer Service Representative

    Ucw Logistics

    Customer service advocate job in Cordele, GA

    Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
    $25k-32k yearly est. Auto-Apply 4d ago
  • Continuous Care Engagement Specialist

    3:15

    Customer service advocate job in Macon, GA

    Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly 19d ago
  • Customer Service

    Robins AFB #3489

    Customer service advocate job in Warner Robins, GA

    Focus Group Services LLC on Warner Robins, GA is looking for one customer service to join our 7-person strong team. We are located on Building 982 Macon Street. Our ideal candidate is self-driven, ambitious, and engaged. Benefits We offer many great benefits, including free early access to your pay through Homebase. Responsibilities Greet customers and make them feel at home. Answer any questions the customers may have. Assist Customers in preparing their orders. Clean work area as needed to maintain a tidy work environment. Respond to all complaints in a friendly and professional manner. Qualifications Friendly attitude even when dealing with disgruntled employees. Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you.
    $22k-30k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Macon, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 7d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Warner Robins, GA?

The average customer service advocate in Warner Robins, GA earns between $26,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Warner Robins, GA

$31,000
Job type you want
Full Time
Part Time
Internship
Temporary