Customer service advocate jobs in Wichita, KS

Temp to Hire Temp / LSI Clerical New position with our client in NE Wichita due to growth. Excellent opportunity to join this emerging employer as they increase product services and lines. As a leader in metal finishing services for aerospace and industrial clients, their expected growth this year will include increased assembly contracts as well as machining divisions. Expeditor/Customer Service Summary Responsible for acting as a liaison between customers and company. Assists with Purchase Orders, processing status, shipment, complaints, account questions, and other queries. Must be a self-starter and possess the capability to understand and learn company's industry. Previous experience in aerospace environment a plus. Primary responsibilities Utilize email and phone to ensure customer service is being delivered. Give daily customer order status via phone, email. Communicate to customers to resolve and/or verify PO information. Greet customers, in a professional manner, in order to ascertain a problem or reason for calling. Assist with implementation of PO's into ERP system. Act as the company gatekeeper, and be presentable as the customer contact Suggest solutions to streamline the administrative processes; incoming PO's and outgoing shipping documentation. Ability to schedule shipments and close out documentation. Strong Microsoft Office skills (Outlook and Excel) Skills/Qualifications: Customer Service Aerospace Knowledge Problem Solving Documentation Skills Listening Phone Skills Resolving Conflict Analyzing Information Multi-tasking Computer skills needed - including proficiency in MS Word and Excel. ERP exp a plus. $14-16/hr Temp-to-hire Hours: 7am-3:30pm M-F Company information: ********************* HirePrinciple was founded by a team of experienced executive recruiters with more than 50 years of combined experience serving clients ranging from start-ups to the Fortune 1000. HirePrinciple, a division of LSI Staffing, knows building a qualified team is critical to achieve superior results. We also understand that the goals of each organization and individual are unique. Accordingly, HirePrinciple's search process is customized to provide superior executive recruitment solutions and staffing needs to employers while matching qualified candidates with the career opportunities that fit their needs. From our headquarters in Wichita, Kansas, we serve progressive employers and talented professionals throughout the United States.

In this role, you'll be answering incoming calls and assisting customers with general inquiries. You'll transfer calls to the appropriate team members, maintain accurate call logs and reports, and notify your supervisor of any recurring issues or trends. You'll get familiar with our products and services so you can support customers effectively-training will be provided both online and in person. You'll also assist with company projects and general administrative tasks as needed. A friendly, professional phone presence is essential, and we rely on you to follow team guidelines and uphold company values to ensure great service every time. Job Requirements: Ability to handle multiple tasks and prioritize effectively; basic computer skills and familiarity with call logging systems preferred. Job Type: Temporary Shift/Schedule: Monday-Friday, 12:30pm-5:30pm The Arnold Group is an Equal Opportunity Employer (EOE). About Us: Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed. Let's find your next opportunity together… discover how we can help! The Arnold Group

Job Posting Important Recruitment Information for this vacancy: Req.#219056 Agency Information: Kansas Department of Corrections Our Mission: Partnering to Promote Safety and Responsibility through Best Practices. Our Vision: Transforming Lives for the Safety of All. Our Beliefs: Our employees are our most influential resource. Everyone has worth and will be treated with dignity and respect through our words and actions. Everyone deserves compassion, empathy, and support. Everyone has the potential for future success through effective development and support. Transformative change is accomplished through teamwork and collaboration. Trust, honesty and transparency are essential to our success. Inclusive practices, acceptance and diversity are the foundation of our mission. Join Us Today and Make a Lasting Difference! Work Authorization & Employment Eligibility The Kansas Department of Corrections (KDOC) does not sponsor employment visas for any positions and does not participate in the STEM-OPT extension program. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for current or future visa sponsorship. Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents, please refer to the federal Form I-9. E-Verify Participation KDOC participates in E-Verify and will provide the federal government with the information from your Form I-9 to confirm authorization to work in the United States. For more information about E-Verify, please visit E-Verify.gov. For information about your rights under the Immigrant and Employee Rights Section (IER), please visit justice.gov/crt/immigrant-and-employee-rights-section. KDOC is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. About the Position: PC I - Victim Services Liaison, Req.#219056 This position will be located at our Wichita Parole Office, in Sedgwick County. Who can apply: Applicants who meet the minimum requirements Classified/Unclassified Service: Unclassified Service Full-Time/Part-Time: Full-Time Regular/Temporary: Regular Work Schedule: 8:00 AM - 5:00 PM, Monday through Friday Eligible to Receive Benefits: Yes Follow KDOC on Social Media Facebook, Twitter, LinkedIn, YouTube #PATHWAY4SUCCESS Starting salary for this position: $39,852.80/Annual ($19.16/Hourly)* * Offered salary will be determined by experience, qualifications, and skill set that the candidate brings to the position. Though this position is unclassified, the posted starting salary is equivalent to classified Pay Grade 25, step 6. Please contact Recruitment Coordinator for further details. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: This position is part of a team that provides services to crime victims of individuals under KDOC supervision. The incumbent will serve as a liaison between crime victims, individuals under supervision, KDOC staff, and community organizations. This position will work to increase the safety of victims through safety planning and systems advocacy. Job Responsibilities may include but are not limited to the following: Victim of Crime Act funded duties: Provide direct services to victims - Respond to crime victims' needs utilizing a trauma-informed approach: * Facilitate safety planning and provide referrals and resources to crime victims. * Address unwanted offender contact. * Work with victims for visiting purposes and reentry planning services. * Assist victims, OVS BIP staff, parole officers, and other program providers (SOP, SAP, etc.) with the family reintegration process. * Identify, connect and collaborate with appropriate community agencies to assist with victim concerns. * Respond to general inquiries about the Kansas Department of Corrections or offender status. * Provide Morrissey Hearing advocacy and support to victims when an offender violates conditions of supervision. * Provide systems advocacy during offender reentry and work with the Prisoner Review Board, facility, parole, and contract staff to encourage confidential consideration of victim safety concerns. * Assist with facility tours for victims of crime at assigned Correctional Facilities. * Screen release plans for victim issues. * Review release plans and offender files for victimization history. * Assist victims with special condition requests and release planning. * Ensure that all documentation is completed in a timely manner within appropriate databases. Collaborate with KDOC staff and community partners - Provide systems advocacy for victims, enhancing their participation in the criminal justice system: * Attend meetings and share information with facility and parole staff. * Participate in multi-disciplinary offender reentry teams as a representative for the best interests as expressed by the victim. * Communicate with county victim/witness coordinators to support continuum of services, specifically when an offender on supervision commits a new person offense. * Identify and share information with community partners who provide services to victims. * Provide information and assistance to KDOC staff to encourage appropriate intervention for offenders with a history of domestic violence. * Act as a member or consultant for the KDOC Peer Support Team. * Participate on local CCRs representing KDOC, including work on subcommittees and projects of the CCR as appropriate. Other duties as assigned. State General Fund funded duties: Activities/job duties to be done only on non grant funded time include: * Assist with awareness activities during Crime Victims' Rights Week, Domestic Violence Awareness Month, and other national awareness campaigns. * Plan and implement training for KDOC staff and community partners regarding OVS and victim issues. * Assist with special projects: Develop materials as required. Assist in facilitating special project committees. * Participate in Restorative Justice programming. Qualifications Minimum Qualifications: Six months of experience in planning, implementing and monitoring activities relevant to the agency's programs. Education may be substituted for experience as determined relevant by the agency. Experience working with victims and offenders in a non-judgmental and confidential manner Preferred Qualifications: Graduation from an accredited college or university with major coursework in social sciences, criminal justice, or behavioral sciences Experience working with victims in corrections, parole, or law enforcement Experience in public speaking and training of adults Knowledge of (and/or training in) principles of reentry and risk reduction Possesses: * Strong organizational skills * Strong interpersonal communication skills * Strong problem solving and critical thinking skills * Strong knowledge of OVS, facility, and community supervision functions, processes, and procedures Has the ability to: * Have solid professional boundaries * Work in a collaborative manner with other employees and community entities * Work independently in a professional manner * Prioritize assignments, multi-task and be flexible Post-Offer, Pre-employment Requirements: Must possess and maintain a valid driver's license. Must pass a criminal history records check. Recruiter Contact Information Name: Alyssa Cabello Human Resources - Recruitment Manager Email: ********************* Name: Daniel Cline Human Resources - Recruitment Coordinator Email: ******************* Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete Upload these on the Careers - My Job Applications page * Tax Clearance Certificate * College Transcripts (if applicable) * DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Cover Letter * Resume Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" and "Save Tax Clearance Certificate as a PDF" Kansas Tax Clearance Certificate Required: Each applicant (even non-residents) applying for a State of Kansas job vacancy must obtain a valid Kansas Certificate of Tax Clearance within 10 days following the offer of employment by accessing the Kansas Department of Revenue's website. In the event that an individual who has been offered employment cannot provide proof of a tax clearance certificate, the individual will be required to enter into a payment plan with KDOR and remain current on such payment plan or make other arrangements with KDOR to achieve the tax clearance required under Executive Order 2004-03. A Tax Clearance is a comprehensive tax account review to determine and ensure that an individual's account is compliant with all primary Kansas Tax Laws. A Tax Clearance expires every 90 days. All applicants, including current state employees, are responsible for submitting a valid certificate to the hiring agency. If you need assistance with the tax clearance, please contact ************. Visit the Tax Clearance site for more information on and where to obtain this Kansas Department of Revenue document. How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Docking State Office Building 915 SW Harrison Ave, Suite 260 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Join Our Team as a Customer Onboarding Specialist - Set Customers Up for Success! Are you passionate about guiding customers, ensuring a smooth onboarding experience, and setting them up for long-term success? We're looking for a Customer Onboarding Specialist to join our team! In this role, you'll be responsible for providing a seamless transition for new customers, ensuring they have the tools and knowledge needed to maximize the value of our products and services. Why You'll Love This Role: 💼 Comprehensive Training - Whether you're experienced or new to onboarding, we provide the tools and support to help you succeed. ⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility. 📈 Career Growth - Clear advancement paths into customer success, account management, or leadership roles. 💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses. Key Responsibilities: ✅ Lead the onboarding process for new customers, ensuring a smooth and engaging experience. ✅ Provide personalized training and support to help customers understand and use our products effectively. ✅ Develop onboarding materials, including guides, webinars, and video tutorials. ✅ Act as the primary point of contact during the onboarding phase, addressing questions and concerns promptly. ✅ Monitor customer progress and proactively identify potential roadblocks to success. ✅ Collaborate with customer success, sales, and product teams to optimize the onboarding journey. What We're Looking For: ✔ Excellent communication and relationship-building skills ✔ Strong ability to simplify complex concepts for customers ✔ Proactive problem-solver with a customer-first mindset ✔ Highly organized with the ability to manage multiple onboarding projects simultaneously ✔ Experience in customer onboarding, training, or support is a plus (but not required) Perks & Benefits: ✅ Paid training and continuous mentorship ✅ Health insurance and retirement plan options ✅ Incentive bonuses and performance recognition ✅ Opportunities to grow into leadership and strategic roles 🚀 Ready to Make an Impact? If you're excited to help customers get started and succeed with our products, we'd love to hear from you! 👉 Apply now and join us as a Customer Onboarding Specialist-where first impressions create lasting success.

current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

At Rank 1 Marketing, Inc., we have developed many successful marketing campaigns that can reach your ideal customers. Rank 1 Marketing, Inc. works hand in hand with some of the biggest clients in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients' products and services. Job Description Are you looking for a career? Are you great with customers? Join our team! If so, use your customer service skills to start a career with us! This is an entry level position. We provide the training and strongly prefer to work with people who are highly motivated and eager to learn. At our expanding firm, providing our clients and customers with the best service is priority number one. Providing an excellent customer service experience leads to ongoing business and lasting relationships for generations. At our company you can expect to: Be fully trained Work hard Complete client reporting Acquire new business prospects Sales & Marketing presentations Have fun Be team oriented Manage and supervise a team Develop customer service skills Growin the company Qualifications Strong Customer Service Skills OutgoingPersonality Customer Service Background Fun and FriendlyDemeanor PositiveThinker Team Player ResultsDriven Additional Information All your information will be kept confidential according to EEO guidelines.

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Wichita area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff. Wage: $14.00/hr Qualifications: 3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills Apply today and shift your career into drive for tomorrow! Benefits and Perks: Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts: * Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options * Retirement programs, including 401(k) employer matching * Paid Parental Leave & Adoption Assistance * Employee Assistance Program for employees & family * Educational Reimbursement & Discounts * Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness * Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Job Description Yogi`s Vape & Hookah L in Hutchinson, KS is looking for a few awesome employees to join our strong team. We are located on 2526 North Main Street. Our ideal candidate is a self-starter, motivated, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers MUST HAVE VAPE KNOWLEDGE We are looking forward to receiving your application. Thank you.

Full-time Description Eddy's Toyota Service Department Application with this application. Wichita, KS We are hiring for all positions: Service Porters / Car wash techs Service Advisors Lube Technicians Service Technicians. Apply to this posting and get your name in our database. Please remember to inform us if there is a specific position you are applying for or a particular person who referred you to apply. Feel free to call ************ for more information on Job Details or your Application. Requirements Must be 18 years old or older. Must have a valid driver's license. Must pass a background check. Depending on position. Must be able to lift 25-50lbs occasionally.

CUSTOMER SERVICE AND SCHEDULING REPRESENTATIVEFULL TIME POSITIONS - IMMEDIATE OPENINGS - $15 PER HOUR PLUS BONUSOrr Nissan of Wichita is looking for highly motivated individuals with a strong desire to succeed and focus on customer service. Sales experience preferred, but not required. Training is provided to ensure your success! Our customer service and scheduling department is the heart of the dealership as we are the main point of contact and communication for the store. We offer a very fast paced and professional work environment. This is a full time position with two days off (typically one during the week and one during the weekend). Orr Nissan is a family owned company that promotes inner growth and a lot of different paths for upward movement! WHAT YOU WILL DO: Meet daily goals for appointments and calls Handle outbound and inbound calls Set appointments for both sales and service Follow up after customer visits to ensure satisfaction Develop and maintain relationships with both new and previous customers Create strategies to increase customer loyalty COMPANY OFFERSFull benefits package (Medical, Dental, Vision, 401k) Opportunities for internal growth Fast paced, professional environment No ceiling on the amount of money that you can make JOB REQUIREMENTSCall center experience (6mo) Customer service experience (1yr) Data entry Basic computer skills Automotive experience preferred Scheduling experience preferred Effective problem solving skills

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. Are you a natural problem solver with a passion for helping others? We're looking for Customer Service Agents to provide inbound support across customer service, help desk, technical assistance, and back-office operations. You'll represent some of the world's most recognized brands, delivering exceptional service and solutions. This is a mid-shift role, ideal for individuals who thrive in a fast-paced, customer-focused environment. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Deliver courteous, timely, and professional support via inbound and outbound calls. Troubleshoot and resolve customer issues, aiming for first-call resolution. Use internal systems to research and retrieve customer information. Collaborate with other departments to resolve complex inquiries. Accurately document customer interactions and claims. Follow scripts, policies, and procedures while applying your training and knowledge. Handle sensitive information with confidentiality and care. Escalate unresolved issues to the appropriate team or manager. Stay current by attending training sessions and reviewing updated materials. Meet all attendance and scheduling requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications Must be 18 years or older. High school diploma or equivalent. Strong written and verbal communication skills. Ability to type at least 20 words per minute. Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with Windows operating systems. Dependable and punctual with a strong work ethic. Skilled in troubleshooting, follow-up, and issue resolution. Strong conflict resolution and negotiation abilities. Customer-focused: empathetic, patient, and responsive. Able to multitask, stay organized, and self-manage. Team-oriented with a positive attitude. Comfortable in a fast-paced, ever-changing environment. Excellent interpersonal skills and the ability to build rapport. Preferred (Not Required) 1+ year of experience in customer service, tech support, inside sales, back-office, chat, or administrative roles. Experience in a contact center or government-related work. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division: Solutions Job Posting Title: Customer Service Rep - 1st shift - 102856 Time Type: Full Time Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include assisting customers with their inquiries, resolving issues efficiently, and coordinating with warehouse teams to meet customer needs efficiently while upholding the company's standards of customer satisfaction. Principal Responsibilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner. Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings. Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed. Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment. Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries. Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution. Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution. Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook.

Job Title: Drug Testing Collector Job Summary: Drug Testing Collector The primary task is conducting specimen collection of urine, saliva and hair samples. Most collections are performed in one of our two Wichita offices however some traveling to client locations may happen from time to time, locations are within 90 miles of Wichita. Other task will involve conducting background searches and customer service via telephone and\/or online chat. Qualifications: Positive Attitude Good people skills with an emphasis on customer service Excellent attention to detail Proficient in the use of computers. Ability to work early mornings Works well in a team environment Valid driver's license This position also has advancement opportunities. The above statements are not an exhaustive list of job duties and responsibilities of this position at NATSB. They only reflect the general duties and responsibilities necessary to describe the principal functions of the job. Responsibilities of the position are subject to change as determined necessary. This position has advancement opportunities. "}}],"is Mobile":false,"iframe":"true","job Type":"Full time or Part time","apply Name":"Apply Now","zsoid":"62258512","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Customer Service"},{"field Label":"City","uitype":1,"value":"Wichita"},{"field Label":"State\/Province","uitype":1,"value":"Kansas"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"67212"}],"header Name":"Drug Testing Collector and Customer Service","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00154001","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"**********05298024","FontSize":"12","google IndexUrl":"https:\/\/natsb.zohorecruit.com\/recruit\/ViewJob.na?digest=yu7Ek@wk H2kSUIDhoUOYlKFdtSde1u3.DljbteQE5mU\-&embedsource=Google","location":"Wichita","embedsource":"CareerSite","logo Id":"hhtbe18a2ef552f9e4556b62ef3ff6755155c"}

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $9.5 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Customer Service Associate to join our team. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. Pay for this role is $15.50hr Basic Qualifications: * 6 Months experience in an office environment * 6 Months experience using a computer with Microsoft Windows PC applications * 6 Months of Work from home enciroment * High school diploma or GED Preferences. Responsibilities: * Previous insurance industry experience that required knowledge of life insurance and annuity policies where you handled calls from members inquiring about payments, policy information, or claims * Designated quiet area to complete calls while working from home * Providing front-line phone customer service to policyholders, beneficiaries, agents, and internal customers. * Ensuring customer satisfaction and strive to meet service standards. * A typical day will likely involve fielding between 75 to 100 calls. * Communicating effectively and professionally with both internal and external customers to resolve questions and issues. * Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. * Collaborating with management or other team members as appropriate to proactively address service issues and concerns. * 6 months of experience in a role that required attention to detail, accuracy, and accountability for your work product. * 6 months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. New hire must have a working device (such as cell phone or tablet) for the 2-Factor Authentication process * All new hires will be required to successfully complete our Call Center training classes and demonstrate proficiency of the material. Must Pass Drug screen Must Pass a background check with Education check and employment verification check. Required schedule availability for this position is Monday-Friday 7:00 am ct to 7:00 pm (Central Time), Saturday mornings (rotating) 8:00 am to 12:00 pm (Central Time) could also be required Remote Working and Technology Requirements To work remote, individuals must meet all the established Remote requirements including those pertaining to a home workspace and related technology. Technology * NTT DATA will provide a computer and headset for remote work. * Employees are responsible for the care and security of all equipment provided. They must return it immediately upon separation from the company following company protocols. * Failure to return equipment may result in collection actions and/or other consequences. * Individuals must provide their own high speed internet access with speeds at or above 50 Mbps. * A hard-wired ethernet connection is required. Wi-Fi, mobile, wireless and public internet connections are forbidden as are connections outside of one's personal dwelling or location. Technical Performance and Issue Tracking * Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. * Remote employees must adhere to all technical support procedures and protocols. * Chronic connectivity issues or recurring downtime that impede job performance, including internet outages, may result in the remote status changing to onsite. Remote Workspace Remote work demands a high degree of professionalism, self-discipline, and accountability. The following workspace standards are vital to delivering exceptional service. * Employees must have a dedicated, professional workspace conducive to servicing Customer Service customers with the same quality as an onsite environment. * The workspace must be a permanent, unencumbered location used daily for work. * Employees must work with minimal distractions that do not interfere with business operations or service delivery. * Ideally, the workspace is isolated from other household members and used exclusively for job duties. * Background noise, interruptions from people or pets, and other distractions must be kept to an absolute minimum to avoid disruptions to customer service. * Employees must work from the same location consistently unless prior approval is obtained. * If a change in work location is necessary: * The new location must meet all Remote Workspace and Technology Requirements. * Notification to NTT DATA Management is required before relocating #INDBPO #LI-MIWS About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt

Job Posting Important Recruitment Information for this vacancy The Department of Commerce participates in the E-Verify program. Agency Information: As the state's lead economic development agency, the Kansas Department of Commerce strives to empower individuals, businesses and communities to achieve prosperity in Kansas. Commerce accomplishes its mission by developing relationships with corporations, site location consultants and stakeholders in Kansas, the nation and world. Our strong partnerships allow us to help create an environment for existing Kansas businesses to grow and foster an innovative, competitive landscape for new businesses. Through Commerce's project successes, Kansas was awarded Area Development Magazine's prestigious Gold Shovel award in 2021, 2022, 2023 and 2024, and was awarded the 2021 and 2022 Governor's Cup by Site Selection Magazine. The Kansas Department of Commerce administers the KANSASWORKS workforce system, which links businesses, job seekers, educational institutions and training providers to ensure the state's workforce is equipped to meet industry needs. Learn more at kansascommerce.gov About the Position Position Description Who can apply: All Classified/Unclassified Service: Classified Full-Time/Part-Time: Full-Time Work Schedule: Monday - Friday 8:00 am to 5:00 pm Eligible to Receive Benefits: Yes Veterans' Preference Eligible: Yes Location: Lawrence, KS Job Posting closes: January 2, 2026 Compensation: $17.79 hourly Pay starts at $17.79/hr., then staff enter the Kansas Registered Apprentice Program the beginning of the year after hire where pay increases at the end of the first year, and again at the end of the second year. The Kansas Registered Apprentice Program is a structured training program where staff gain specific skills and competencies enabling them to fill multiple roles within the workforce system. Employment Benefits Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays (designated by the Governor annually) Fitness Centers in select locations Employee discounts with the STAR Program Retirement and deferred compensation programs Visit the Employee Benefits page for more information… Position Summary & Responsibilities Position Summary: This is technical work interviewing clients to obtain information needed to determine potential eligibility for training programs, job referrals and other program services. The position is located at the Lawrence Workforce Center, Lawrence, KS. There is occasional local travel involved and may be overnight Job Responsibilities may include but are not limited to the following: * Assist job seekers in their search for employment by providing an orientation of the Workforce Center services, résumé assistance, KANSASWORKS.com registration and job search assistance. * Staff job fairs and refer job candidates to employment opportunities and support services as appropriate. * Work with businesses requiring employment assistance in surrounding areas. Qualifications Minimum Qualifications: * High School Diploma or GED * One year of experience interacting with clients, customers, or the public in a social service, customer service or problem resolution setting. (Twelve (12) credit hours of course work at the post-secondary level in social services, human services or a related field may be substituted for the one year of experience.) Preferred Qualifications: * Prefer one year of experience working with job seekers in a recruitment or job coaching environment. * Bi-lingual a plus, but not required. * Experience presenting material to groups of people. Post-Offer, Pre-employment Requirements: Kansas Tax Clearance Certificate required in accordance with Executive Order 2004-03. Each applicant (even non-residents) who is selected for a State of Kansas job vacancy must apply for a Tax Clearance Certificate within 10 days from the date of the offer letter by accessing the Kansas Department of Revenue's (KDOR) website at ********************************************** . If you need assistance with the tax clearance, please contact KDOR at ************** or by email at kdor_********************** Recruiter Contact Information Name: Angie Krahe Email: ****************** Phone: ************ Mailing Address: 1000 SW Jackson Street; Suite 100, Topeka, KS 66612 Job Application Process First Sign in or register as a New User. Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications. Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications. Start your draft job application, upload other required documents, and Submit when it is complete. Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter. Email - sent to the Preferred email on the My Contact Information page Notifications - view the Careers> My Job Notifications page Helpful Resources at jobs.ks.gov: "How to Apply for a Job - Instructions" and "How to Search for a Job - Instructions" Required Documents for this Application to be Complete. Upload these on the Careers - My Job Applications page * DD214 (if you are claiming Veteran's Preference) Upload these on the Attachments step in your Job Application * Resume * Cover Letter Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents" How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager. Learn more about claiming Veteran's Preference How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to *************, scanned and emailed to *************************, or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Landon State Office Building 900 SW Jackson, Rm 401 Topeka, KS 66612 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.