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Customer service advocate jobs in Wyoming

- 240 jobs
  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Customer service advocate job in Cheyenne, WY

    Job Posting: Access Support Representative Contract: Long Term We're looking for a friendly, service-driven professional to support daily workforce access at a busy construction site. In this role, you'll be the first point of contact for workers arriving on site-helping them check in, guiding them through onboarding, and ensuring they have a smooth, positive experience. No construction or platform experience is required-full training is provided. If you enjoy helping people, staying organized, and keeping operations running smoothly, this role is for you. What You'll Do Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process Support digital badge scanning, QR code check-ins, and other access tools Verify credentials and required documents, ensuring workers meet site-entry requirements Guide workers and subcontractors through onboarding steps, such as account setup and document uploads Assist with mobile check-ins, digital badges, and basic system navigation Help resolve simple access or login issues and escalate when needed Issue temporary badges and visitor passes with a calm, professional demeanor Communicate clearly with workers, supervisors, and subcontractor teams Monitor access points to ensure safe, authorized entry Document and report irregularities or recurring issues What Makes You a Great Fit Strong customer service background in any industry (hospitality, retail, call centers, healthcare support, etc.) Friendly, patient, and confident when assisting individuals with varying levels of technical comfort Quick learner who is comfortable navigating new technology Professional and composed in fast-paced or outdoor environments Dependable, detail-oriented, and able to follow established procedures Comfortable standing or walking for extended periods and working outdoors Bonus: Experience in help desk, dispatch, tech support, administrative roles, or site operations Work Environment Full-time, onsite presence at an active construction site Fast-paced environment with steady interaction and customer-facing support PPE required (provided as needed) OSHA training reimbursement available Comprehensive training on all tools, processes, and workflows
    $35k-41k yearly est. 2d ago
  • Customer Support Representative

    Bruns-Pak Data Center Solutions 4.0company rating

    Customer service advocate job in Wyoming

    Remote - US Resident Only Our fast-paced company would benefit much from a motivated and self-starting Customer Support Representative. Acting as the first point of contact for our valued clients, you will be in charge of providing exceptional service, addressing their queries, fixing issues, and ensuring their whole delight. Main Responsibility: Whether clients reach you via phone, email, chat, or another means, be sure you reply promptly and professionally. By responding to questions, addressing problems, and offering technical support for goods and services, you help customers. Keep yourself current in all of our goods and services so you can give them appropriate recommendations. To provide a first-rate client experience, kindly and sympathetically handle client complaints, problems, and concerns. Working with internal teams, rapidly escalate and address challenging tasks. On the customer service site, log all letters and support requests in great detail. Stay always focused on offering insightful comments and ideas to improve the client experience. Maintaining current on policy changes, product updates, and best practices helps you to provide the best possible help. Essential Skills: valid job history helping customers or other stakeholders. adept in both spoken and written expression. Excellent ability for problem solving and analysis. able to handle several chores at once and perform effectively under duress. proficiency with customer service tools and understanding of basic troubleshooting techniques. being kind, patient, and driven in helping others. Minimum requirement: completion of high school; desired: further customer service certifications or training. What Values Your Company Most? Keystones of success are teamwork and mutual support. Possibility to develop professionally and pick fresh abilities. Affect customer perceptions of the company's operations as well as its performance. Competitive compensation and benefit package.
    $39k-50k yearly est. 60d+ ago
  • Underwriting Service Specialist

    Arch Capital Group Ltd. 4.7company rating

    Customer service advocate job in Wyoming

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Primary Responsibilities may include but not limited to: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Policy Rating and/or initial entry into rating model * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed * Other duties and special projects as assigned Key Competencies * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience * Bachelor's Degree preferred * 2+ Years experience in same or related field #LI-JD1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,000 - $79,900/year (San Francisco, LA, Seattle, WA) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: December 09, 2025 14400 Arch Insurance Group Inc.
    $55k-79.9k yearly Auto-Apply 8d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service advocate job in Cody, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 2d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service advocate job in Cody, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 2d ago
  • Customer Service Guru

    Laramie Range Ford

    Customer service advocate job in Laramie, WY

    The Customer Service Guru/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. About Us: The most effective job descriptions use this section to show why the company is a great place to work. Describe your company's values, culture, mission, and any awards the team has won. You can also mention the type of cars you're offering, the location of your showroom, and the sales success rate. After reading this section, job seekers should understand how your dealership stands out against the competition. Automotive Sales Associate/ Product Specialist Compensation and Benefits: Competitive Pay Health Insurance PTO & Sick Live 401(K) Compensation: $13 - $30 Customer Service Guru/ Product Specialist Responsibilities: Offer assistance or direction to any customer who enters the car dealership Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs Work directly with our employees and customers to develop relationships and help to enhance the sales process Explain product performance, application, and benefits to prospective customers Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Guru/ Product Specialist Requirements: Enthusiasm and high energy throughout the sales workday Friendly, competitive personality, especially when handling objections & negotiating pricing Strong customer service, communication skills, computer and basic math skills Interest in training additional sales associates once you get up to speed and working in a team environment Clean driving record & valid driver's license Laramie Range Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $13-30 hourly Auto-Apply 60d+ ago
  • CULTURAL ENGAGEMENT SPECIALIST

    Volunteers of America Northern Rockies 3.7company rating

    Customer service advocate job in Sheridan, WY

    Summary/Objective The Cultural Engagement Specialist coordinates and facilitates patient groups and services for the Native American Cultural Enhancement Program (NACEP) in Volunteers of America Northern Rockies' residential programs. The individual is also responsible for building and maintaining positive partnerships with religious and spiritual leaders to support NACEP. Essential Functions Meet with new NACEP clients, to assist in providing information and orientation. Develop and foster meaningful relationships with patients aimed to assist them in successfully completing their program and successfully reintegrating into their community and having continued success in recovery. Provide individual client recovery support and psycho-educational recovery groups, and document in the electronic medical record. Provide regular check-ins to give encouragement, motivation, and support to help them complete their treatment program. Collaborate with the Treatment Team to address patient concerns hindering the client's recovery process and provide NACEP support. Provide/assist with transporting clients. Understands the specifics of addiction and the 12-step model. Assist with sustaining the NACEP curriculum and ensure NACEP treatment meets White Bison certification requirements. Assist in purchasing and maintaining an inventory of products needed for NACEP. Competencies Effective communicator Highly collaborative with parties both internally and externally Respectful and professional toward patients Calm under pressure and crisis Maintain strict patient confidentiality Empathetic and able to relate to patients with addiction Continuous demonstration of behaviors aligned with a posture of VOANR cultural values Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a residential treatment facility environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work vary according to shift and patient needs. Travel Travel is required as needed to various locations as a part of the admission and discharge process. Required Education, Experience or Eligibility Qualifications High School education or equivalent plus one or more years of experience in a residential treatment facility Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and desktop publishing Exceptional and demonstrated time management skills to stay organized and meet tight deadlines Completion of at least two Wellbriety programs. White Bison certification in all three Wellbriety programs or have the ability to obtain within six months of the hire date. Preferred Education and Experience Associate degree from an accredited program in a mental health discipline with a concentration in addiction, chemical dependency, or substance abuse One or more years experience in industry business development and research and development EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at ************.
    $28k-36k yearly est. 16d ago
  • Homeowner Services Specialist

    Habitat for Humanity of The Eastern Bighorns 3.6company rating

    Customer service advocate job in Sheridan, WY

    Job DescriptionSalary: $18-25 Job Title: Homeowner Services Specialist Reports To: Director of Operations Mission: Seeking to put Gods love into action, Habitat for Humanity brings people together to build homes, communities and hope. Overview: The Homeowner Services Specialist manages the homeownership program for Habitat for Humanity, including working with our partner bank delivering home loan applications for processing, origination, and underwriting services. This position is also responsible for managing the financial and homeowner maintenance curriculum and providing pre-purchase and post-purchase support to Habitat homeowners building strong relationships that reflect partnership. Additionally, this position leads the income qualification process of our Habitat Home Repair program and payment plan implementation. Essential Functions: Manage procedures for the recruitment, processing, and selection of homeowners according to Federal & State regulations, and HFHEB policy. Manage the application process for the home repair program, establish payment plans, and provide resources as needed. Interact with applicants during the application process to request additional information, clarification, and provide program status to applicants. Schedule closings and coordinate the sale of the loan for servicing. Schedule all homeowner events including home dedications, groundbreakings, and wall-raisings. Provide pre-purchase and post-purchase support to current homeowner partner families, including bi-weekly and quarterly updates with all advocates and families. Recruit and train Advocates for our partner families and maintain a current list of housing support services and resources. Manage a diverse homebuyer & financial education curriculum and establish partnerships with organizations that will enhance the homebuyer and financial education experience. Work with the Marketing Department to promote classes and events and recruit community partners to facilitate educational workshops. Coordinate annual homeowner and program surveys. Annually maintain Qualified Loan Originator certification and commit to ongoing professional development in related field. Knowledge, Skills and Abilities: Believes in Habitats mission and values and considers them as a framework for all professional decisions. Positive attitude and ability to multitask while meeting deadlines. Strong organizational and technology skills. Excellent verbal and written communication skills. Strong interpersonal skills. Ability to treat a diverse group of individuals with courtesy, dignity and respect. Ability to demonstrate a high level of ethics, integrity, sound judgment and maintain confidentiality with HFHEB information. Self-starter with ability to work both independently and collaborate with staff and volunteers. Education, Training and Experience Requirements: Background in real estate or mortgage lending strongly preferred. Ability to become a Qualified Loan Originator within three months of hire. Must pass Criminal Background/Sexual Offender Check and Credit Check. Proficient in all Office applications. How to Apply: Interested candidates should submit a resume and cover letter to ************************* Habitat for Humanity is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in building homes, communities, and hope. Together, we can make a world where everyone has a decent place to live. This is a full time hourly position Pay Range: $18-$25/hour
    $18-25 hourly Easy Apply 11d ago
  • Representative II, Customer Service Ops

    Cardinal Health 4.4company rating

    Customer service advocate job in Cheyenne, WY

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory + Provide problem resolution for order issues in a timely manner including delays + Process non-routine orders such as product samples that have special requirements + Multitask in a fast paced environment **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years experience in Customer Service preferred + Prior computer experience using Microsoft Office systems + Team-oriented mindset + Strong organizational skills and attention to detail + Excellent communication skills + A passion for healthcare **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Other duties as assigned. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 6d ago
  • Customer Service Representative - Cheyenne, WY

    Kedia Corporation

    Customer service advocate job in Cheyenne, WY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Representative

    Domino's Franchise

    Customer service advocate job in Casper, WY

    About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement. What We Offer: Flexible schedule: Part-time and full-time hours are available. Competitive wages Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers. Supportive team: Work alongside a great team and have fun while getting the job done. Employee discounts Key Responsibilities: Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone. Accurately enter and process customer orders using our point-of-sale (POS) system. Handle cash and credit card transactions, including accurately counting change. Help resolve customer complaints and issues effectively and with a smile. Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area. Prepare food items according to Domino's quality standards. Collaborate with team members to ensure all tasks are completed efficiently. Job Requirements: Communication skills: Strong verbal communication skills with a positive, upbeat attitude. Math skills: The ability to perform basic math and accurately handle monetary transactions. Team player: Punctual, reliable, and willing to work as part of a team. Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks. How to Apply: If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.
    $27k-35k yearly est. 59d ago
  • HVAC Customer Service Representative

    Advanced Comfort Solutions 4.5company rating

    Customer service advocate job in Cheyenne, WY

    Advanced Comfort Solutions, Inc. is a full-service HVAC/R contractor in both the residential and commercial industries in the Cheyenne, Laramie, Wyoming and Northern Colorado area. We are locally owned/operated and have been in business for over 20 years. We are seeking a skilled HVAC Customer Service Representative to join our team. The ideal candidate will have experience supporting customers with scheduling, service coordination, and strong problem-solving skills. The CSR will play a key role in ensuring customer satisfaction by facilitating smooth communication between clients and our service technicians, and by helping ensure HVAC services are delivered efficiently and professionally. The HVAC Customer Service Representative is an integral part of Advanced Comfort Solutions. This position will be the first point of contact for our customers. You'll handle service inquires, schedule appointments, resolve issues, and ensure customer satisfaction with professionalism and empathy. Job Duties: Answer incoming calls and respond to customer inquiries regarding HVAC services. Schedule service appointments and dispatch technicians efficiently. Provide accurate information about products, services, and warranties. Handle customer complaints and escalate issues when neccessary. Maintain detailed records of customer interactions in our CRM system. Collaborate with technicians and other departments to ensure timely service delivery. Follow up with customers to confirm satisfaction and promote additional services. Requirements High School Diploma or equivalent. 2+ years of customer service experience, preferably in HVAC or a related field. Strong communication and problem-solving skills. Proficiency in Microsoft Office and CRM software. Ability to multitask in a fast-paced environment. Knowledge of HVAC terminology and systems is a plus. Must be able to successfully pass a drug screen and background check. Work Schedule Monday-Friday 7:30am - 4:30pm Some of Advanced Comfort Solutions Benefits: Two health care plans to choose from, plus dental and vision plan Paid holidays PTO (Paid time off) 401k plan with company match Discretionary annual performance bonus ACSI is committed to providing a workplace free of discrimination, harassment, and retaliation. ACSI is an equal opportunity employer. ASCI does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law.
    $27k-33k yearly est. 60d+ ago
  • Cultural Engagement Specialist

    Volunteers of America Northern Rockies 3.7company rating

    Customer service advocate job in Sheridan, WY

    Job Details Life House - Sheridan, WY Full-time HS Equivalent/GED Up to 50% DayDescription Summary/Objective The Cultural Engagement Specialist coordinates and facilitates patient groups and services for the Native American Cultural Enhancement Program (NACEP) in Volunteers of America Northern Rockies' residential programs. The individual is also responsible for building and maintaining positive partnerships with religious and spiritual leaders to support NACEP. Essential Functions Meet with new NACEP clients, to assist in providing information and orientation. Develop and foster meaningful relationships with patients aimed to assist them in successfully completing their program and successfully reintegrating into their community and having continued success in recovery. Provide individual client recovery support and psycho-educational recovery groups, and document in the electronic medical record. Provide regular check-ins to give encouragement, motivation, and support to help them complete their treatment program. Collaborate with the Treatment Team to address patient concerns hindering the client's recovery process and provide NACEP support. Provide/assist with transporting clients. Understands the specifics of addiction and the 12-step model. Assist with sustaining the NACEP curriculum and ensure NACEP treatment meets White Bison certification requirements. Assist in purchasing and maintaining an inventory of products needed for NACEP. Competencies Effective communicator Highly collaborative with parties both internally and externally Respectful and professional toward patients Calm under pressure and crisis Maintain strict patient confidentiality Empathetic and able to relate to patients with addiction Continuous demonstration of behaviors aligned with a posture of VOANR cultural values Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a residential treatment facility environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work vary according to shift and patient needs. Travel Travel is required as needed to various locations as a part of the admission and discharge process. Required Education, Experience or Eligibility Qualifications High School education or equivalent plus one or more years of experience in a residential treatment facility Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and desktop publishing Exceptional and demonstrated time management skills to stay organized and meet tight deadlines Completion of at least two Wellbriety programs. White Bison certification in all three Wellbriety programs or have the ability to obtain within six months of the hire date. Preferred Education and Experience Associate degree from an accredited program in a mental health discipline with a concentration in addiction, chemical dependency, or substance abuse One or more years experience in industry business development and research and development EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at ************.
    $28k-36k yearly est. 60d+ ago
  • Homeowner Services Specialist

    Habitat for Humanity of The Eastern Bighorns 3.6company rating

    Customer service advocate job in Sheridan, WY

    Job Title: Homeowner Services Specialist Reports To: Director of Operations Mission: Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities and hope. Overview: The Homeowner Services Specialist manages the homeownership program for Habitat for Humanity, including working with our partner bank delivering home loan applications for processing, origination, and underwriting services. This position is also responsible for managing the financial and homeowner maintenance curriculum and providing pre-purchase and post-purchase support to Habitat homeowners building strong relationships that reflect partnership. Additionally, this position leads the income qualification process of our Habitat Home Repair program and payment plan implementation. Essential Functions: Manage procedures for the recruitment, processing, and selection of homeowners according to Federal & State regulations, and HFHEB policy. Manage the application process for the home repair program, establish payment plans, and provide resources as needed. Interact with applicants during the application process to request additional information, clarification, and provide program status to applicants. Schedule closings and coordinate the sale of the loan for servicing. Schedule all homeowner events including home dedications, groundbreakings, and wall-raisings. Provide pre-purchase and post-purchase support to current homeowner partner families, including bi-weekly and quarterly updates with all advocates and families. Recruit and train “Advocates” for our partner families and maintain a current list of housing support services and resources. Manage a diverse homebuyer & financial education curriculum and establish partnerships with organizations that will enhance the homebuyer and financial education experience. Work with the Marketing Department to promote classes and events and recruit community partners to facilitate educational workshops. Coordinate annual homeowner and program surveys. Annually maintain Qualified Loan Originator certification and commit to ongoing professional development in related field. Knowledge, Skills and Abilities: Believes in Habitat's mission and values and considers them as a framework for all professional decisions. Positive attitude and ability to multitask while meeting deadlines. Strong organizational and technology skills. Excellent verbal and written communication skills. Strong interpersonal skills. Ability to treat a diverse group of individuals with courtesy, dignity and respect. Ability to demonstrate a high level of ethics, integrity, sound judgment and maintain confidentiality with HFHEB information. Self-starter with ability to work both independently and collaborate with staff and volunteers. Education, Training and Experience Requirements: Background in real estate or mortgage lending strongly preferred. Ability to become a Qualified Loan Originator within three months of hire. Must pass Criminal Background/Sexual Offender Check and Credit Check. Proficient in all Office applications. How to Apply: Interested candidates should submit a resume and cover letter to ************************* Habitat for Humanity is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in building homes, communities, and hope. Together, we can make a world where everyone has a decent place to live. This is a full time hourly position Pay Range: $18-$25/hour
    $18-25 hourly Easy Apply 60d+ ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer service advocate job in Cheyenne, WY

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.70 per hour to $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/16/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.7-22.5 hourly 1d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service advocate job in Cheyenne, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 2d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service advocate job in Cheyenne, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 2d ago
  • Customer Service Representative - Casper, WI

    Kedia Corporation

    Customer service advocate job in Casper, WY

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep(06003) - 2741 West C St

    Domino's Franchise

    Customer service advocate job in Torrington, WY

    You got game? You got spring in your step? You want the best job in the world! What about schedules that work with you, not against you? That's right, we live to beat the rush and make and bake amazing food during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for family, friends, school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow - perhaps to management, perhaps beyond. Whether it's your main-gig or supplemental job, drop us a line. We're bound to have just the thing for you! ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners and Management Team Members. From customer service representative to management, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!JOB REQUIREMENTS You must be 16 years of age or older . General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Sensing Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Temperaments The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Shaping pizza dough requires frequent and forceful use of shoulders, forearms, and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Team Members must be able to grasp the phone, the pizza cutter and pizza peel, and pizza boxes.
    $27k-35k yearly est. 3d ago
  • Representative II, Customer Service Operations

    Cardinal Health 4.4company rating

    Customer service advocate job in Cheyenne, WY

    **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute resolution. **_Responsibilities_** + Offer professional and timely service as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions + Provide problem resolution for order issues in a timely manner **_Qualifications_** + High School diploma, GED or equivalent, or equivalent work experience, preferred + 2-4 years' experience in Customer Service preferred + Prior computer experience using Microsoft Office systems required + Team-oriented mindset + Demonstrate a passion for healthcare + Strong organizational skills and attention to detail **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance, including usage of SOP's and written instructions. + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems + Demonstrate excellent communication skills + Must be able to multitask in a fast-paced environment + Must maintain a distraction free workspace. **Anticipated hourly range:** $15.00 to $22.57 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 10/31/2025 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15-22.6 hourly 49d ago

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