Customer Service Representative
Customer Service Agent Job In Anchorage, AK
State Farm Agent is seeking an individual to join our team for the role of team member. We are seeking an energetic professional interested in helping our business grow through personal conversations and customer experience. If you are a motivated self starter who thrives in a fast-paced setting and has a positive attitude, then this is an opportunity for you.
Responsibilities,
Develop leads, schedule appointments, identify customer needs, and service customers questions.
Establish client relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service.
Maintain a strong work ethic with total commitment to success each and every day.
As an Customer Service representative you will receive ...
Salary plus commission/bonus.
Paid time off (vacation and personal/sick days)
Requirements:
Insurance license with State of Alaska
Ability to work with customers
People-oriented
Self-motivated
Ability to work in a team setting
Ability to multi-task
If you are motivated to succeed and can see yourself in this role, please respond.
This position is with a State Farm independent contractor agent, not with State Farm Insurance companies
Customer Service Agent
Customer Service Agent Job In Fairbanks, AK
**Company** Alaska Airlines **The Team** Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
**Role Summary**
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
**Key Duties**
+ Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
+ Sell tickets and ensure cabin accommodations.
+ Perform computer, iPad and paperwork tasks.
+ Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
+ Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
+ Process and secure passenger luggage.
+ At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
**Additional Details**
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
**Day in the Life**
To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started.
If you are unable to view the video, click this link:***************************************
**Job-Specific Experience, Education & Skills**
**Required**
+ 6 months of customer service or community service experience.
+ Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
+ Typing speed of at least 25 WPM.
+ Ability to consistently lift 50 lbs.
+ Must be able to push/pull 50 lbs.
+ Must be able to bend, stoop, squat, reach and grasp.
+ Flexibility to work varied shifts (e.g., weekends, holidays).
+ Ability to participate in paid training.
+ Ability to learn and operate a computerized reservation system.
+ Ability to adapt to performing work according to set procedures.
+ Ability to anticipate needs of others in a fast-paced environment.
+ Ability to communicate in English.
+ High school diploma or equivalent.
+ Minimum age of 18.
+ Must be authorized to work in the U.S.
**Airport SIDA Badge Requirements**
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
**Job-Specific Leadership Expectations**
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
**Starting Rate**
USD $19.98/Hr.
**Total Rewards**
_Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._
+ Free stand-by travel privileges on Alaska Airlines & Horizon Air
+ Comprehensive well-being programs including medical, dental and vision benefits
+ Generous 401k match program
+ Quarterly and annual bonus plans
+ Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
**FLSA Status** Non-Exempt
**Employment Type** Full-Time
**Regular/Temporary** Regular
**Requisition Type** Frontline
**Apply by 7:00 PM Pacific Time on** 2/7/2025
**Location** Fairbanks
**Regulatory Information** **Equal Employment Opportunity** We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
**Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
**I:** Y - AS FL
**Need help finding the right job?** We can recommend jobs specifically for you!
**Job Locations** _USA-AK-Fairbanks_
**Requisition ID** _2025-13796_
**Category** _Airports & Warehouse_
Customer Care Representative - Onsite
Customer Service Agent Job In Alaska
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Juneau, Alaska location.
Responsibilities
Your Responsibilities
As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
Calmly attempt to resolve and de-escalate any issues
Escalate interactions when necessary and appropriate
Respond to requests for assistance and/or possible processing payments
Track all call related information for auditing and reporting purposes
Provide feedback on call issues
Upsell if required
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months Customer service experience preferred
Over 18 years of age
Ability to type 25 wpm
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Logical problem-solving skills
Ability to navigate Windows operating systems
Organization and work prioritization skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Customer Service Agent
Customer Service Agent Job In Alaska
Dutch Harbor, AK Our client: Our client's goal is to make travel safe, easy, and comfortable. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets. Are you interested in:
Booking reservations for passengers' baggage, and cargo.
Resolve customer service issues.
Process payments in varying forms.
Process various reports and perform data input.
Interact with customers in person, by email and/or over the phone.
Perform additional duties as assigned.
Preferably you have:
High School Diploma or equivalent (required)
One (1) year of customer service experience
Able to lift approximately 20 pounds
Our client is an equal opportunity employer that is committed to the inclusion and all dimensions of diversity. Employment decisions will be made based on business needs, job requirements and qualifications; without regard to age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, medical history, or status as a protected veteran.
Associate Linen Representative - Catholic Social Services Program
Customer Service Agent Job In Anchorage, AK
With guidance from a Laundry attendant, completes Laundry related tasks
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
The candidate must be a client of Catholic Social Services - Refugee Assistance and Immigration Services to be eligible for the Program.
Hours: Part-time, 0.6 FTE, Day shift, 24 Hours Per Week
Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!
Preferred Qualifications:
Familiarity with housekeeping or laundry services.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
9184-CUSTOMER EXPERIENCE ASSOCIATE(FURNITURE)-MAIN STORE
Customer Service Agent Job In Alaska
As a Customer Experience Associate in Furniture/Large Appliances, you will help customers discover new, innovative products and make shopping for furniture and large appliance fun and informative. As a Furniture/Large Appliances team member, your expertise will educate and excite customers. You'll know which products will meet customer's needs and stay up to date on the furniture/large appliance trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.
We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You'll also have access to the installation and its facilities. As well as status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Furniture/Large Appliances at the Exchange?
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to the furniture/appliances area to let them know you'll be right with them.
* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
* Ensure customers have an extraordinary experience while shopping.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Customer Service Agent
Customer Service Agent Job In Anchorage, AK
will report to the Lead Customer Service Agent
Keep the station orderly and clean.
Keeping all equipment in working order and reporting if repairs need to be made.
Ensure safety practices are being followed and reporting hazardous conditions.
Ensure safety and security regulations are met when passengers access the tarmac for aircraft boarding and deplaning.
Maintain currency on all training requirements.
Conduct GSC or CRO duties, after receiving and successfully passing training.
Comply with local airport, FAA, and TSA policies.
Station opening and closing.
Check in passengers and baggage.
Follow security procedures.
Perform Cargo Load Report procedures.
Enplane and deplane passengers.
Aircraft security search procedures.
Ensure all monies are accounted for, secured and deposited per Company procedures.
Handle aircraft operation while it's on the ground.
Maintain confidentiality of passenger's flight and personal information
Customer Service Sales Specialist I (Kodiak, AK)
Customer Service Agent Job In Alaska
Customer Service Sales Specialist roles in Rural areas (NOT Anchorage, Eagle River or Wasilla) are eligible for a $1,500 Hiring Bonus for new hires! GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our world-class technology to customers every day and impact the way they live, work, and play. Provide high quality service and promote GCI's value by proactively acquiring, up selling, cross selling, and retaining customers across applicable product lines.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Customer Focus and Sales:
Extensive knowledge of the latest products, coupled with knowledge of the most competitive pricing plans available, utilize exceptional customer service and sales skills to help customers select the best plan and product that will suit their needs. Each interaction allows us to build trust, educate customers, and offer a variety of options and solutions. Will assist customers in a professional manner by providing the ultimate customer experience.
Meet and exceed all performance and sales goals/metrics.
Identify and act upon opportunities to upsell additional products and services to new and existing customers.
Create a first-class customer service experience.
Handle all customer service issues in a timely and professional manner.
Be enthusiastic and professional with your peers and our customers.
Respond to all customer service inquiries about our products and services; communicate effectively when handling customer inquiries/complaints or when communicating with service in other departments.
Consult with customers to determine their needs.
Training:
Remain current and knowledgeable of all GCI products including accessories, service plans, promotions, features, and taxable billing.
Attend on-going training on GCI products, services, and applications.
Maintain knowledge of competitor's offers and provide feedback to management about the newest competitor pricing and offers.
Cross-train within other sub-groups to strengthen network and computer-related technical skills.
Remain current regarding latest data/entertainment technology and devices.
COMPETENCIES:
ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
Must be able to work well with others under stressful, time restricted conditions, displaying patience and tolerance in order to relay and obtain information and create and maintain positive rapport with customers and co-workers.
COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
Excellent command of the English language required. Multi-language speakers encouraged.
Demonstrated ability to listen effectively and verbally communicate information regarding numerous products and procedures provided by GCI for customers and/or interaction with service personnel.
Demonstrated ability to accurately log verbally received information in written and electronic format.
COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
Adhere to GCI policies, compliance, and procedures regarding proprietary and customer account information, customer service, product lines/campaigns/promotion, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended.
CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
Ability to use independent decision making to prioritize and handle multiple tasks, and to appropriately solve or escalate problems with a successful resolution.
Knowledge of telecommunications industry, products, services, and customer service activities.
Technical skills to use technology-based applications such as, Internet, cell phones, or equivalent, and to provision and troubleshoot.
Demonstrated knowledge of basic math and accounting with ability to accurately process, reconcile, and electronically track cash transactions and prepare deposit slip information.
Ability to use a keyboard and 10-key calculator proficiently.
SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Access) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
Level Definition
Position Title: Customer Service Sales Specialist I
Grade: A03
Additional Job Requirements:
This is an entry level sales role requiring the ability to understand, comprehend, and resolve basic issues. Works under close supervision and supports peers and management. Role will develop proficiency and understanding of product lines, devices, accessories, and sales goals. Ability to recognize deviation from procedures and confirm with senior staff appropriate next steps. Performs routine work with detailed instructions on assignments. Resolves simple, least sensitive issues concerning customer service/account maintenance. Meets sales goals. Directs more complex problems to senior team.
Minimum Qualifications:
Required: *
A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
High School diploma or equivalent. **
Minimum of six (6) months general work experience. **
Preferred:
Previous experience in customer service and sales.
Telecommunications experience.
Other telecom industry or job specific certifications.
**
Alaska Arctic Region
- identified as the towns of Utqiaġvik (Barrow), Bethel, Dillingham, Kotzebue, Nome, Dutch Harbor, and similar towns in the region.
High School diploma or equivalent preferred.
Must successfully obtain a High School diploma or GED equivalent within one (1) year of employment.
Previous work experience preferred.
Required at ALL Levels
DRIVING REQUIREMENTS:
This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
Work is primarily sedentary, requiring long periods using telephones, computer terminals or the equivalent.
Work in a standard retail store setting and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Position requires working a rotating flexible scheduled work schedule up to and including overtime, on-call, and/or additional time on weekends, holidays, evenings, and/or additional time before or after core shift hours and at other GCI retail locations when necessary.
Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged.
Work in a team environment with a diverse group of people and customers.
A neat, clean, professional appearance required; must have consistent, reliable attendance by showing up for work as scheduled with a positive enthusiastic attitude required.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services.
Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer.
EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.
Winner's Circle - Customer Service
Customer Service Agent Job In Anchorage, AK
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $11.73 - $16.75 per hour
Salary Range:
11.73
-
16.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Customer Service Agent
Customer Service Agent Job In Fairbanks, AK
Company Alaska Airlines The Team
Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.
Role Summary
The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS). As a member of the passenger service team, this individual contributor role responds to guest inquiries and performs various tasks in ticketing, check-in, and boarding areas. This is a union represented position.
Key Duties
Assist guests with travel needs (e.g., answering inquiries, ticketing, checking-in passengers, and boarding flights) in a fast-paced environment.
Sell tickets and ensure cabin accommodations.
Perform computer, iPad and paperwork tasks.
Evaluate and prepare flights by arranging seat assignments and load, coordinating special meals, and upgrades.
Perform boarding and gate duties (e.g., checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security).
Process and secure passenger luggage.
At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.
Additional Details
Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).
Day in the Life To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started. If you are unable to view the video, click this link: *************************************** Job-Specific Experience, Education & Skills
Required
6 months of customer service or community service experience.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Typing speed of at least 25 WPM.
Ability to consistently lift 50 lbs.
Must be able to push/pull 50 lbs.
Must be able to bend, stoop, squat, reach and grasp.
Flexibility to work varied shifts (e.g., weekends, holidays).
Ability to participate in paid training.
Ability to learn and operate a computerized reservation system.
Ability to adapt to performing work according to set procedures.
Ability to anticipate needs of others in a fast-paced environment.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate USD $19.98/Hr. Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Non-Exempt Employment Type Full-Time Regular/Temporary Regular Requisition Type Frontline Apply by 7:00 PM Pacific Time on 2/7/2025 Location Fairbanks Regulatory Information
Equal Employment Opportunity
We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y - AS FL We can recommend jobs specifically for you! Click here to get started.
Associate Linen Representative - Catholic Social Services Program
Customer Service Agent Job In Anchorage, AK
With guidance from a Laundry attendant, completes Laundry related tasks
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
The candidate must be a client of Catholic Social Services - Refugee Assistance and Immigration Services to be eligible for the Program.
Hours: Part-time, 0.6 FTE, Day shift, 24 Hours Per Week
Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!
Preferred Qualifications:
Familiarity with housekeeping or laundry services.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
The Providence family of organizations has a vision of health for a better world. As such, we are called to care wisely for our communities, resources, and earth. Our organizations strive to become carbon negative by 2030.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
Custodian/CSR
Customer Service Agent Job In Alaska
SBM Management is looking for a new Custodian/CSR to help them shine! We are searching for hardworking dependable individuals to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members. The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.
Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Responsibilities:
* Floor care (vacuuming, mopping, carpet spotting)
* Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)
* Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas)
* Light maintenance (replace light bulbs, restock supply cabinet/room)
* Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.
* Follow all protocols, company procedures, policies, and rules.
* Take direction and respond to supervision.
* Use proper personal protective equipment.
* Present a professional appearance and conduct.
* Understand reporting systems, and of the environment.
* Transport small equipment, tools, chairs, & tables, straighten areas, such as lobbies, conference rooms, Pick up trash, recycling, and compost bins and transport to proper disposal areas, Light Vacuuming, Dusting, Restocking supplies.
* In between events will be asked to clean drop in desktops, Assist janitorial staff with restocking restrooms & break rooms, Damp mop floors, Restroom cleaning, Glass cleaning, Restock and organize supplies in janitorial closets and storage areas, clean elevators, Spot clean upholstered furniture and carpets, and dust open common spaces
Qualifications:
* Less than high school education or up to one-month related experience or training or equivalent combination of education & experience.
* Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers.
* Ability to print clearly and speak simple sentences.
* Ability to communicate effectively with co-workers, supervisors, managers, and customers.
* Know how to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
* Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.
* Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.
* Bilingual is a plus, not required.
Compensation: $17.00-$18.00 per hour
Shifts: TBD
SBM Management Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Call Center Specialist
Customer Service Agent Job In Anchorage, AK
Are you a people-person who enjoys helping others? Are you looking for a way to expand your previous experience in customer service? The Alaska Club, a network of 14 premier health and fitness clubs, is seeking a Call Center Specialist. Our Call Center is the hub of communication at our club. The Call Center Specialist provides excellent customer service in an inbound environment. The ideal candidate will be reliable, energetic, dependable and an efficient team player with 1-3 years of Customer Service experience.
Call center associate duties may include:
Interact with customers to provide information for entire shift
Maintain productivity standards
High level of professional customer service
Accurately process transactions regarding products and services
Accurately record all customer contacts
Move fluently through computer system to track, gather information, and/or troubleshoot customer issues
Refer unresolved customer issues to designated department or supervisor for resolution
Required Skills and Experience:
Strong computer and typing skills
1-3 years of customer service experience
Experience working with Microsoft Office
Completion of High School Diploma or equivalent
Ability to handle heavy inbound calls
Strong organizational skills
Ability to work independently
Proven ability to meet/exceed performance standards
Excellent typing and data entry skills
Navigating through multiple databases and using duel computer screens
Providing excellent customer service to a large member base
Answering a wide variety of member and nonmember questions and finding solutions to problems
Professional verbal and written communication skills
Preferred Experience:
1-3 years of call center experience
Advanced experience in Microsoft Outlook, Word, Excel
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (West Seattle, WA)
Customer Service Agent Job In Alaska
Salary Range:
$18.61 - $25.10
(Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.)
This job will be open and accepting applications for a minimum of three days from the date it was posted.
Benefits* worth writing home about:
Medical, dental, and vision coverage for employees and their families
Life, disability and family Leave
401(k) and Roth 401(k) with employer match
Wellness program, employee assistance program, “Commute Trip Reduction” (CTR) and various employee discounts
Generous vacation, sick leave, 11 paid holidays, and 16 hours of paid leave every year for community service work
Free employee checking account and employee home loan discounts
*For eligible employees averaging 20 or more hours per week.
EO/AA Employer including Vets and Disabled.
Qualified applicants with arrest and conviction records will be considered in accordance with legal requirements.
If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location specific notices is available on our .
California applicants may click this link Fair Chance Ordinance for Los Angeles County to see additional information.
Job Description Summary:
This position, while based in West Seattle, will help other branches as needed. Travel required.
POSITION SUMMARY: This position is responsible for acquisition, retention and expansion of new and existing customer relationships. The CSR II provides exceptional customer service by taking ownership of the customer experience from introducing the customer to HomeStreet Bank through profiling the customer, assessing their banking and borrowing needs, and recommending appropriate products based on a thorough knowledge of HomeStreet products and services. Provide a variety of teller services such as handling deposits, withdrawals, and maintaining accounts. Perform processing tasks such as making automatic transfers, updating records and balancing. At all times, provide superior customer service.
Job Details:
ESSENTIAL FUNCTIONS:
New Accounts/Sales Activities
Effectively interviews and profiles new and existing customers in order to recommend appropriate banking products and services.
Effectively partners with other business lines within the Bank to identify sales opportunities and provide an outstanding customer experience.
Opens and closes customer accounts including checking, savings, money markets, certificates of deposit, and IRAs.
Where appropriate, actively takes advantage of all sales opportunities, cross-selling bank products and services to new and existing customers, ensuring recommended products meet needs of customer. Makes referrals to other business units for non-banking products.
Participates in sales programs to generate new customers.
Must sell financial products and services to meet referral goals and performance evaluation/personal goals.
Maintains thorough knowledge of bank products and services.
Service Activities
Actively listens to customers, and maintains a friendly, positive, professional attitude. Resolves difficult situations with creativity, tact and diplomacy.
Supports branch lobby management.
Consistently demonstrates proficiency in providing exceptional customer service utilizing the STAR (Seamless, Trustworthy, Attentive, and Resourceful) qualities either in person or on the telephone.
Looks for ways to pleasantly surprise our customers, i.e., doing something above and beyond their expectation that makes them feel special.
Participates in two community events per year.
Teller Activities
Performs daily teller services such as processing deposits, withdrawals, holds, loan payments, stop payments, telephone transfers, direct deposits, cash advances, verifications of deposit, Debit card requests, wire transfers and other related matters.
Balances cash drawer independently, maintains cash over and short record within HomeStreet's compliance policy.
May be assigned the control of the vault cash. Follows guidelines to maintain limits, meet cash shipment requirements, and balance daily.
Effectively perform project responsibilities as assigned such as processing and balancing ATM, daily branch balancing, Customer Information System input, branch supply orders, and monthly branch report generation.
Effectively assist other CSRs in the completion of work assignments and balancing.
Operational Activities
Participates in branch audit functions.
Follows HomeStreet's policies and procedures and meet regulatory requirements.
Performs all other duties as required.
QUALIFICATIONS:
Minimum of 2 years cash handling and customer service experience. Banking experience preferred.
Some experience in opening new deposit accounts preferred.
Demonstrated success in cross-selling banking services and products.
Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
Excellent written and oral communication skills are required.
PC experience required. Word, Excel and teller/bank software preferred.
Must be a self-starter, dependable, able to work within deadlines under pressure.
Must possess good judgment, and the ability to accept responsibility and handle confidential information.
Ability to work quickly and accurately, to analyze information and make decisions.
Willingness to assume additional responsibilities/duties/projects as they arise.
High school diploma or equivalent.
Requires ability to operate teller and office equipment including computers, adding machines, telephones, typewriters, copy machines, fax machines, electronic credit card authorization terminals, and security devices.
Requires physical exertion of up to 10 pounds of force occasionally (1/3 of the time) and a negligible amount of force frequently (up to 2/3 of the time) to lift, carry, push, pull or otherwise move self or objects. Frequent (up to 2/3 of the time) sitting. Walking, standing, bending and reaching occasionally and for brief periods of time.
This Position Description may not be limited to the Functions and Requirements as outlined, now or in the future. For example, changes in corporate needs, position demands, or individual performance may result in changes to the Functions or Requirements of this position.
Area:
Customer Service (Sales)
Receptionist/Call Center Agent - $500 Sign-On Bonus
Customer Service Agent Job In Fairbanks, AK
Receptionist/Call Center Agent |Alaska Behavioral HealthAdministrative Team
Who We Are
At Alaska Behavioral Health, our mission is to strengthen Alaska communities and improve the lives of our clients by delivering exceptional behavioral healthcare services. We believe that all Alaskans, regardless of their mental health or addiction needs, should have access to the best possible care. We are dedicated to helping Alaskans recover and thrive.
About the Team
The Receptionist Team plays a vital role in ensuring quality customer service is provided in a professional and efficient manner. They facilitate the care of both internal and external AKBH consumers by providing administrative assistance to Clinical Teams, Medical Providers, Program, and Administrative Staff. AKBH Receptionists are known for their welcoming, positive demeanor and their ability to work effectively with diverse members of the community, including stakeholders and individuals with behavioral or physical limitations or disabilities.
What You'll Do
Receptionist Responsibilities:
Handle incoming calls and route them to the appropriate department or staff member.
Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services.
Collect and verify contact, demographic, and insurance information from clients.
Assist with day-to-day operations of AKBH clinics, including check-in/check-out processes.
Communicate and coordinate client and clinic needs to appropriate staff members.
Call Center Agent Responsibilities:
Answer incoming calls in a professional and courteous manner.
Provide information about AKBH services and direct calls to the appropriate personnel.
Schedule appointments for new and existing clients across Clinical, Medical, and Primary Care services.
Collect and verify contact, demographic, and insurance information from callers.
Assist with other administrative tasks as needed to support the efficient operation of the call center and the organization as a whole.
Good To Know
Location : Anchorage or Fairbanks, Alaska
Employment Type : Full-Time, Non-Exempt
Salary Range : $19.23 to $26.02 per hour (Depending on Experience)
Sign-On Bonus : $500 sign-on bonus will be awarded after 90 days of successful employment.
Professional Growth Opportunities Available
AKBH offers generous benefits including two healthcare options for employees and their dependent children, Five (5) weeks of PTO for the first year; eight (8) weeks of PTO after the first year. PTO is used for company recognized holidays. 401k with immediate vesting and up to 5% match, 4% automatically contributed by AKBH.
What We Need from You
At least two years of relevant experience or a combination of relevant degree coursework/experience, preferably in the medical or behavioral health industry.
Skills to work effectively with a large, diverse client and staff population.
Reliability, flexibility, patience, and the ability to work efficiently in a fast-paced environment.
Alaska Behavioral Health is proud to be an Equal Opportunity Employer, fostering diversity and inclusion in our workplace.
9184-CUSTOMER EXPERIENCE ASSOCIATE(FURNITURE)-MAIN STORE
Customer Service Agent Job In Alaska
As a Customer Experience Associate in Furniture/Large Appliances, you will help customers discover new, innovative products and make shopping for furniture and large appliance fun and informative. As a Furniture/Large Appliances team member, your expertise will educate and excite customers. You'll know which products will meet customer's needs and stay up to date on the furniture/large appliance trends. With your knowledge and helpful suggestions, customers will continue to shop the Exchange.
We offer flexible scheduling, medical, dental, life and disability insurance, vacation/sick leave and a 401K plan to qualifying associates. You'll also have access to the installation and its facilities. As well as status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Furniture/Large Appliances at the Exchange?
* Greet every customer with eye contact and smile in your authentic way.
* Acknowledge every waiting customer as soon as they arrive to the furniture/appliances area to let them know you'll be right with them.
* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer.
* Ensure customers have an extraordinary experience while shopping.
* Complete transactions accurately and efficiently while engaging customers in appropriate conversation.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties
Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.
Performs other duties as assigned.
Call Center Representative - PAMC Food Nutrition *Per Diem*
Customer Service Agent Job In Anchorage, AK
Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician over the phone or in person.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Hours: Per Diem, 0.01 FTE, Variable Shift
Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!
Preferred Qualifications:
Associate's Degree Food service science and nutrition or related field.
1 year in a health care facility food service operation.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
Customer Service Agent
Customer Service Agent Job In King Salmon, AK
King Salmon, AK Our client: Our client's goal is to make travel safe, easy, and comfortable. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets. Are you interested in:
Booking reservations for passengers' baggage, and cargo.
Resolve customer service issues.
Process payments in varying forms.
Process various reports and perform data input.
Interact with customers in person, by email and/or over the phone.
Perform additional duties as assigned.
Preferably you have:
High School Diploma or equivalent (required)
One (1) year of customer service experience
Able to lift approximately 20 pounds
Our client is an equal opportunity employer that is committed to the inclusion and all dimensions of diversity. Employment decisions will be made based on business needs, job requirements and qualifications; without regard to age, race, ethnicity, national origin, religion, gender, sexual orientation, disability, medical history, or status as a protected veteran.
Custodian/CSR
Customer Service Agent Job In Alaska
at SBM Management
SBM Management is looking for a new Custodian/CSR to help them shine! We are searching for hardworking dependable individuals to join the team as our company continues to grow! We have an immediate opening for a custodian that wants to deliver exceptional customer satisfaction. We are looking for custodial members that have strong customer service skills and can work successfully with other team members. The CSR works well with co-workers and customers. Understand and follow explicit instructions, both oral and written. Give, receive or explain job related data using basic communication skills. Requires good judgement in thought and/or decision-making. May need to explain work methods & instructions. Aid in training others or demonstrate work processes.
Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do.
Responsibilities:
Floor care (vacuuming, mopping, carpet spotting)
Surface care (dusting, sanitizing, glass/mirror/window cleaning, metal/wood polishing, clean blinds and draperies)
Waste removal (empty trash and recycle bins, transport trash and waste to proper disposal areas)
Light maintenance (replace light bulbs, restock supply cabinet/room)
Comply with safety rules, policies, and procedures. Stops at risk behavior of others and self.
Follow all protocols, company procedures, policies, and rules.
Take direction and respond to supervision.
Use proper personal protective equipment.
Present a professional appearance and conduct.
Understand reporting systems, and of the environment.
Transport small equipment, tools, chairs, & tables, straighten areas, such as lobbies, conference rooms, Pick up trash, recycling, and compost bins and transport to proper disposal areas, Light Vacuuming, Dusting, Restocking supplies.
In between events will be asked to clean drop in desktops, Assist janitorial staff with restocking restrooms & break rooms, Damp mop floors, Restroom cleaning, Glass cleaning, Restock and organize supplies in janitorial closets and storage areas, clean elevators, Spot clean upholstered furniture and carpets, and dust open common spaces
Qualifications:
Less than high school education or up to one-month related experience or training or equivalent combination of education & experience.
Ability to read 2-3 syllable words, recognize similarities and differences between words and series of numbers.
Ability to print clearly and speak simple sentences.
Ability to communicate effectively with co-workers, supervisors, managers, and customers.
Know how to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Know the American measures of money, weight, size, length, shapes, distance and measures such as, cups, pints, quarts, gallons, etc.
Required to have a valid driver's license if driving own vehicle or company vehicle on business time, will also require you have proof of vehicle registration and insurance.
Bilingual is a plus, not required.
Compensation: $17.00-$18.00 per hour
Shifts: TBD
SBM Manag
ement Services, LP and its affiliates are proud to be equal-opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Call Center Representative - PAMC Food Nutrition *Per Diem*
Customer Service Agent Job In Anchorage, AK
Under direct supervision provides direct patient interaction while assisting with meal selections, nutritional supplements and snacks within the prescribed medical nutrition therapy guidelines prescribed by the physician over the phone or in person.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Alaska Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Hours: Per Diem, 0.01 FTE, Variable Shift
Apply today! Applicants that meet qualifications will receive an invite with additional screening questions from our HireVue system!
Preferred Qualifications:
Associate's Degree Food service science and nutrition or related field.
1 year in a health care facility food service operation.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.