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Customer Service Agent Jobs in Ashwaubenon, WI

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  • Auto Service Advisor

    Fleet Farms 4.7company rating

    Customer Service Agent Job In Green Bay, WI

    If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you! The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience. Job duties: Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers. Schedule service appointments for customers. Establish a working knowledge of Fleet Farm's entire line of tires, parts and accessories. Promote and sell automotive products and services that meet customer needs. Develop service estimates by costing materials, supplies and labor, and calculating customer's payment. Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc. Assist customers with all questions and handle all customer issues. Always provide superior customer service. Assist in preparations for events and promotions. Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives. Ensure all services are completed with a high degree of quality and meets the needs of the customer. Job Requirements and Education: High School Diploma or GED preferred. Ability to work a flexible schedule, including days, nights, weekends, and holidays is required. Ability to lift up to 50 lbs. 16 years of age with a valid driver's license. Previous experience in a customer-focused role. Previous experience in an auto service/mechanical setting preferred. Demonstrated ability to learn basic mechanical tasks. Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.
    $34k-39k yearly est. 13d ago
  • Sales Service Representative

    MRC Global 4.3company rating

    Customer Service Agent Job In Appleton, WI

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose: Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. Responsibilities: Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC Global database; Maximize gross margin sales through careful analysis during the quote process; Identify and act on opportunities to increase market share by growing sales; Provide product prices, delivery specifications and payment terms and by offering substitute products where appropriate; Assist outside sales and/or branch management in processing priority transactions; Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales; Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed; Work with internal MRC Global departments to set up and maintain accurate customer files (profiles); Maintain and approve quality standards; Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information; Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge; Monitor expected ship dates to ensure timely delivery and expedite as needed; Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material); Perform other duties as required; Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately; Qualifications: Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. High School Diploma or General Education Degree (GED) and additional post-secondary training or education; Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing; responsibility, to include demonstrated leadership/supervisory experience; Demonstrated competence in the use of computers and software applications; Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others; Ability to effectively present information in one-on-one and small group situations; Willingness and ability to be on call as needed to provide 24-hour service to customers; Willingness and ability to travel within and outside branch service area, with occasional overnight stays; Valid Driver's license with the ability to meet the MRC Global vehicle policy. Additional Qualifications: Must have the ability to provide documentation verifying legal work status; Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries; Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions: For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $32k-48k yearly est. 14d ago
  • Customer Service Representative

    Culligan International 4.3company rating

    Customer Service Agent Job In Kaukauna, WI

    Culligan Kaat's Water Conditioning Kaukauna, WI PART-TIME CUSTOMER SERVICE REPRESENTATIVE Culligan is an industry leader in water treatment that is currently looking for an experienced part-time Customer Service Representative for our WI office location. DUTIES INCLUDE: * Effective and polite telephone, communication, and interpersonal skills to contact past, current, and new customers to provide support with leads to our sales and marketing department. * Retail portion of walk-in customers who come in to purchase product available in-store (handling multiple forms of payments via check, credit card, or cash) * Filing, billing, sorting and distributing mail and faxes. * General customer service. JOB REQUIREMENTS: * High School Diploma or General Education Degree (GED). * Friendly and approachable attitude when greeting and assisting customers. * 1-2 years of experience working in an office environment. * Working knowledge of standard office equipment including computers, fax machines, and telephones. * Strong organizational skills and ability to multi-task.
    $37k-42k yearly est. 30d ago
  • Customer Service Representative

    Treehouse Foods 4.7company rating

    Customer Service Agent Job In Green Bay, WI

    Employee Type: Full time Job Type: Customer Service Job Posting Title: Customer Service Representative About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. What You Gain: * Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way. * An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. * Competitive compensation and benefits program with no waiting period - you're eligible from your first day! * 401(k) program with 5% employer match and 100% vesting as soon as you enroll. * Comprehensive paid time off opportunities, including immediate access to two weeks of vacation (increasing to three weeks after just three years of service), five sick days, two emergency days, parental leave and 11 company holidays (including two floating holidays). * Enrollment in our wellness and employee assistance programs. Job Description: About the Role: The role acts as a liaison between the customers and is responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit and IT. * Support customers across multiple channels as needed within the department which could include international, bulk, retail, contract, industrial, or food away from home. * Effectively use integrated enterprise systems both internal and customer based to maximize profitability. * Understand and execute in the end to end sales process from order through shipment. * Develop detailed understanding of end to end supply chain (transportation, warehouse, planning, etc.). * Demonstrate ability to identify and resolve issues effecting overall service to the customer and positively influence key performance indicators. * Perform order-entry functions manually or via EDI, ensuring all orders received are processed timely and accurately. * Utilize SAP and Business Intelligence (BI) reporting to view inventory and order history respectively for exception-based recommendations on order management. * Develop and maintain relationships with key internal / external partners. * Develop understanding of customer strategies, business model and requirements. * Additional tasks and projects as assigned. Important Details: This is a full-time, permanent, hybrid role, located in our Green Bay, WI corporate office. About You: You'll fit right in if you have: * Minimum of two years' experience in customer service preferred. * Strong written and verbal communication skills required. * Ability to use sound judgment when making service-oriented decisions that have financial implications required. * Flexibility, adaptability, highly analytical and ability to work in high change environment are required. * Knowledge of Microsoft Office is required; knowledge of SAP system is preferred. * Ability to manage multiple tasks while paying close attention to details is required. * Can maintain a high degree of accuracy / interaction with multiple departments while coordinating shipments / customer requests. * Possessing leadership skills is preferred. * Ability to perform repetitive motions 90% of the time required: PC Keyboard * Ability to work occasional overtime is required. * Bachelor's Degree preferred: Supply Chain, Business, or related field. * Will consider equivalent work experience in lieu of a degree. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to ****************************** to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com TreeHouse Use Only: #IND1
    $36k-42k yearly est. 35d ago
  • Customer Service Specialist - Fox River Mall and Plaza 546

    Sparc Group 4.2company rating

    Customer Service Agent Job In Appleton, WI

    Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers. Who You Are: Engaging personality who provides great service. Excited to meet new people. Thoughtful with a desire to make others feel good about themselves and their individual style. Responsibilities As a Sales Associate you will: Engage and connect with customers to create an amazing shopping experience. Achieve and exceed sales goals by executing our selling strategy. Share product knowledge with customers to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Show understanding of customer's personal style when offering fashion advice. Inspire customers with your product knowledge to cater to their needs. Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store. Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc. Remain positive and professional, working together with the team to make a great environment for our customers and each other. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications Flexible availability to meet the needs of the business (including evenings and weekends). Requirements & EEO Statement Other Requirements • Bend, lift, open and move product and fixtures up to 50 lbs., as needed. Information regarding the benefits for this position can be found here: ******************************************************* ** REASONABLE ACCOMMODATION The Company is committed to providing reasonable accommodation to enable qualified employees with disabilities to perform the essential functions of their jobs as required by the Americans with Disabilities Act (ADA). SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”). #entry
    $28k-34k yearly est. 60d+ ago
  • Parts Customer Care Representative

    Crown Equipment 4.8company rating

    Customer Service Agent Job In Appleton, WI

    :** Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. **Job Responsibilities:** * Answer and process incoming parts calls from customers and service technicians. * Pull orders, receive and put up stock. * Order parts and develop relationships with Crown factory and outside vendors. * Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. * Maintain direct contact with current and prospective customers. * Prepare customer quotes. * Process paperwork. * Inventory control to include cycle counts of stockroom, vans and customer consignments. **Qualifications:** * High school diploma or equivalent * Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills * Ability to lift 50 lbs. * Valid driver's license and good driving record * Parts or inventory control experience and lift truck industry experience preferred **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled **Nearest Major Market:** Appleton **Nearest Secondary Market:** Oshkosh **Job Segment:** Customer Service Representative, Forklift, Warehouse, Customer Service, Manufacturing
    $35k-40k yearly est. 25d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer Service Agent Job In Neenah, WI

    This is a First Shift, Part-Time Position Available Start Time: 7:00 AM * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities
    $35k-41k yearly est. 3d ago
  • Customer Service Representative

    Via 3.6company rating

    Customer Service Agent Job In Green Bay, WI

    Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Customer Service Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is an in-person position with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour** What You'll Do: Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service. Act as the final decision-maker for escalated live support issues Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat Research and compile reports to determine fraudulent activity and other requests in the system Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to customers A great executor: you are detail-oriented and get the job done Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Hourly Range: $18-20/hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting. Ready to join the ride? Via is an equal opportunity employer.
    $18-20 hourly 60d+ ago
  • Customer Service

    John Birch Society 3.7company rating

    Customer Service Agent Job In Appleton, WI

    Please check out these self-help options to see if the answer you need is already available: Click here to read the most common questions and answers about JBS. Membership Frequently Asked Questions. Donation Questions and Answers Download an Employment Application If you aren't finding the answers you're looking for, contact our Customer Service team. Please use the email form below with as much detail as possible so we can better serve you! **Feel free to call us!** or at 8am - 5pm CST weekdays. We're closed on major holidays. **Mailing Address** The John Birch Society 770 N Westhill Blvd Appleton, WI 54914 **Send a Message to JBS**
    $28k-35k yearly est. 26d ago
  • Customer Service Representative Neenah, WI

    N & M Transfer Co., Inc. 4.0company rating

    Customer Service Agent Job In Neenah, WI

    You will lose any unsaved changes on the current page. * = required information Customer Service Representative Neenah, WI Page 1 of 6
    $31k-38k yearly est. 26d ago
  • Customer Service Representative - Finance Department

    Palmer Group 4.2company rating

    Customer Service Agent Job In Appleton, WI

    Looking for a role to begin your career in the accounting and finance space? Palmer Group has a role for you! We have been asked to assist in the search for a Customer Service Representative - Finance Department. In this position, you will assist in managing administrative and financial operations in the finance department. This includes managing accounts payable, accounts receivable, and any account issues regarding billing. This opportunity is an outstanding way to get your foot in the door with a highly reputable local organization who has a history of promoting internal growth. Responsibilities: Uphold internal controls and regulatory compliance for precise and reliable financial processes Collaborate with various teams to identify areas for process enhancement and help implement top practices Assist in creating and updating training materials and documentation for finance operations tasks Participate in departmental projects to help meet goals and objectives Requirements: High school diploma Work Model: Hybrid Monday - Friday 8:00 AM - 4:30 PM Interested and qualified candidates can contact Joe Collard at ************** or email Joe at ***************************.
    $31k-37k yearly est. Easy Apply 60d+ ago
  • Customer Service Representative

    Menasha 4.8company rating

    Customer Service Agent Job In Neenah, WI

    Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. The following duties are normal for this position. The incumbent may perform some or all of these duties; however, it is not an exclusive or all-inclusive list. Other duties may be assigned. Ensures timely customer specific material setup and proactively manages proofing and material validation timelines for assigned account(s) Receives and responds to requested material specification changes and processes appropriate actions Submits project changes through internal operating systems as needed Ensures timely order entry and proactively manages order timelines for assigned account(s) Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges Receives and responds to customer complaints and processes appropriate corrective action Supports pricing requests Monitors product inventory to assure availability for production and/or distribution to customer; works with management on disposition of aging inventory Prepares purchase orders for outside materials Prepares and reviews required business reports Helps to monitor the team's overall workload to level load as needed Helps to identify and share best practices Supports continuous improvement initiatives Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives Education & Experience Requirements: High school diploma or equivalent required Minimum of 2 years of relevant experience required Prior display, graphic, and/or contract packaging industry experience preferred Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint Knowledge, Skills & Abilities: Ability to design, implement and execute CRM business processes and associated applications Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department Familiarity with organization's policies, standards and procedures guiding customer interactions Knowledge of practices, tools, and techniques for communicating with a customer Knowledge of and ability to apply the processes, activities and tools associated with managing customer requests Physical Requirements & Work Environment: Primarily works in an office environment with occasional time spent in a production and/or warehouse setting Position may be based at Menasha Packaging site or customer location #LI-HM1 #MPC Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
    $31k-39k yearly est. 14d ago
  • GWI - Customer Concierge Representative

    Renewal 4.7company rating

    Customer Service Agent Job In Appleton, WI

    Job Details APPLETON, WI $18.00 - $20.00 HourlyDescription Renewal by Andersen, your premier window and door replacement company, is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve. The Customer Concierge role will focus on providing excellent customer service to Renewal by Andersen homeowners while aiding them along their home improvement journey. They are the point of contact for homeowners regarding their window/door installation and will facilitate the project along. KEY RESPONSIBILITIES: Assist current customers with issues related to their window replacement projects Work closely with the production team to ensure each customer has their project installed to their liking Schedule product installations Ensure customers have a positive experience buying their new windows and doors Build concrete relationships with homeowners Input project information to database Update customer files KNOWLEDGE, SKILLS, AND EXPERIENCE: 2+ years Customer Service experience Excellent interpersonal skills Data entry skills Strong competence in Microsoft Office High attention to detail Ability to organize simultaneous tasks Qualifications BENEFITS: Full medical, dental, life and disability insurance plans Company matched 401K Generous paid vacation and holidays Paid training Bonus program The newest technology such as laptops, smart phones and tablets that will help you reach your earning goals easier
    $28k-36k yearly est. 8d ago
  • Call Center Representative

    Community Blood Center, Inc. 4.2company rating

    Customer Service Agent Job In Appleton, WI

    Location: Appleton Education Level: Entry Level **Call Center Representative - Part-Time** Department: Office Join a team dedicated to saving lives every single day-that's what working at The Community Blood Center (CBC) is really all about. Help schedule lifesaving blood donation appointments. No experience is necessary - we'll train you! This is a great part-time job if you need flexibility during the day. Our Call Center Representatives are a big reason we have 100+ successful blood drives each month. Your work will save lives! **JOB SUMMARY:** Responsible for placing outbound calls for scheduling donation appointments, appropriately directing incoming calls, and providing information on The Community Blood Center's programs, services, and special blood needs. **SCHEDULE:** - Part-time position, 16 hours/week. - Shifts range between Monday - Friday, 3pm - 8pm; Saturday, 8am - 1pm **ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):** - Utilize CRM System to contact existing donors and schedule them in the most convenient locations. - Achieves individual performance expectations for appointments scheduled, show rate and customer service. Assists in achieving company goals for the fixed sites and mobiles. - Use critical thinking to determine appropriate outcome of calls. - Provides information as requested; transfer call(s) to the appropriate CBC personnel and maintains high quality customer service. - Follows phone scripts as directed and incorporates all the key talking points used for call evaluations during conversations with donors. - Conducts special donor recruitment projects at various locations and distributes CBC information and other related duties as requested. - Complies with all policies and procedures as outlined in the CBC Employee Handbook, CBC SOPs, or directives upon assignment. Maintains job-related skills by attending team meetings and training sessions and reading publications. - Performs other duties as directed. **JOB QUALIFICATION REQUIREMENTS:** * Professional, polite, and confident manner while making multiple phone calls per hour. * Previous call center or appointment setting experience is a plus! * High School diploma or equivalent preferred. * Must maintain strict confidentiality of CBC and CBC donor information. * Excellent organizational, oral, and written communication. * Strong, flexible interpersonal skills and data entry/computer skills. * Employees may occasionally be required to lift objects or materials weighing up to 25 pounds. **BENEFITS AND PERKS:** We take care of our team - from competitive wages and valuable training to comprehensive benefits packages. Depending on hours worked, this position can offer: * Paid holidays * Paid Volunteer Time Off * 403(b) retirement savings plan with matching contributions * Employee Assistance Program * Discounted YMCA Membership * Employee referral bonuses * Regular employee forums and committees - everyone on our team has a voice! The Community Blood Center 4406 W. Spencer St. Appleton, WI 54914 Community Blood Center, Inc. is an Equal Opportunity Employer M/F/Disability **Privacy Overview**
    $29k-36k yearly est. 26d ago
  • Customer Service Rep / Window Clerk

    Warehouse Services Inc. 3.7company rating

    Customer Service Agent Job In Neenah, WI

    We are hiring for a Client Services Representative/Window Clerk. In this position, you will be responsible for customer service on the phone, through email and at the service window. This full-time hourly position will report to the Warehouse Manager and be primarily responsible for establishing assisting in the needs of the warehouse staff, customers and truck drivers. The shift for this position is going to be 9:00am - 5:30pm, Monday - Friday. **DUTIES AND ACCOUNTABILITIES:** * Answer phones, voicemails and emails in a professional prompt manner * Have working knowledge of the company and customer computer systems * Accurately and timely enter data as required * Able to prioritize and balance multiple tasks at the same time * Willing to double check orders on warehouse docks * Understanding of customer rate structure and billable occurrences, invoicing * Other duties may be assigned as business needs **REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:** * Excellent respectful communication skills with customers and employees * Working knowledge of MS Word and Excel * Self-motivated and works well with limited direction **PREFERRED EDUCATION AND EXPERIENCE:** * Strong attention to detail * Working understanding of Microsoft office, WMS, SAP, and Excel **BENEFITS AND TOTAL REWARDS:** * Competitive wages, and opportunities for advancement. * Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available. * Company-paid Short/Long-term Disability, Life Insurance and Employee Assistance plans. * Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay. * Retirement 401(k) Plan with Discretionary Employer Match, and Profit Sharing. * Referral Bonus, Wellness Programs, Clothing Allowance, Safety Shoe and Safety Glasses Reimbursement. #LI-AP1 **Qualifications** **Skills** **Behaviors** **:** **Motivations** **:** **Education** **Experience** **Licenses & Certifications**
    27d ago
  • Office - Customer Service Representative

    Copart 4.8company rating

    Customer Service Agent Job In Appleton, WI

    Req #5243 **Job Description** Posted Monday, March 11, 2024 at 5:00 PM | Expired Friday, April 12, 2024 at 3:59 PM The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, the CSR will be the face of the Company through face to face and vocal interactions with all levels of customers which range from the general public to high level managers of organizations. * Receive and process payments. * Update lot (vehicle) notes in the system. * Answer multi-line telephone in a professional manner. * Face to face customer interaction. * Use company resources to gather information and offer solutions to meet customer needs. * Contact clients to obtain vehicle pick-up information. * File documents according to criteria. * Process mail incoming and outgoing per criteria. * Read and interpret various reports and documents. * Proper completion of sale documents. * Other duties as assigned. **Required Skills & Experience:** * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed **Job Details** Job Family USA/CAN Field Pay Type Hourly Scan this QR code and apply! Appleton, WI, USA For more information, refer to .
    $30k-34k yearly est. 27d ago
  • Customer Service Rep(02029) - 1179 S Washburn St

    Domino's Franchise

    Customer Service Agent Job In Oshkosh, WI

    Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-38k yearly est. 28d ago
  • Customer Service Representative Fueler/Washer

    072810.Sarasota

    Customer Service Agent Job In Neenah, WI

    What's the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in shape and on the road. Whether you're looking for your first job out of school or have some vehicle repair experience and are looking to switch gears, becoming a Penske Technician may be a great fit for you. Why is this job awesome? For starters, no day is the same. You'll get to work on lots of different types of equipment-not just one manufacturer. We work hard to get the job done, but we also make sure you have the time you need to do the job right. Safety and reliability are our top priorities. Working alongside experienced supervisors and master technicians, we'll teach you about our vehicle maintenance processes and the cutting-edge technology we use. And we will make sure you are getting the industry certified training you need to succeed and grow your career. You'll learn from the best in the industry. We also take pride in how clean our facilities are, and we provide you with all the necessary major shop tools. If you are mechanically inclined or have completed any vehicle repair training, are willing to learn, and interested in a stable career with a lot of opportunity for growth, join our team. Click below to see what makes Penske great! ***************************************** Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training to our maintenance associates, so you can grow your career! Qualifications General Requirements: • High school diploma or equivalent preferred; vocational or technical certification in vehicle repair preferred • Basic mechanical aptitude and 1-2 years of automotive or diesel repair experience (preferred) • Valid driver's license • The ability to solve problems and comfort using tools • Excellent customer service skills and communication skills • The ability to work well as part of a team and outside • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer About Penske When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit **************** to learn more. Keywords: Automotive, Diesel, Diesel Repair, Diesel Tech, Diesel Mechanic, Gas Mechanic, Mechanic, Hydraulics Auto Repair, Truck Repair, Trailer Repair, Equipment Installer, Electronic Diagnostic, Car Carrier Repair, Mechanical Repair, Installer, Truck Equipment, Auto Mechanic, ASE Certified, ASE, Automotive, Repair, Light And Heavy Duty Trucks, Truck Mechanic Service Technician, Heavy Truck & Equipment Technician, Heavy Truck Mechanic, Equipment Mechanic, Shop Mechanic, Truck Mechanic, Fleet Mechanic, Fleet Technician, Trailer Mechanic, Universal Technical Institute, UTI, Wyotech, Lincoln College of Technology, Lincoln Tech, University of Northwest Ohio, Detroit Diesel, Cummins, Eaton, Meritor, Mack, International, Peterbilt, Kenworth, Volvo, Freightliner, Hino, Isuzu, Apprentice Shift Differentials: Second shift start times after 11am are eligible for $2.50 per hour shift differential. Third shift start time after 9pm are eligible for $3.50 per hour shift differential. Benefits: Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit *****************************
    $29k-38k yearly est. 60d+ ago
  • Customer Service Representative (Part-Time)

    Overview **This

    Customer Service Agent Job In Neenah, WI

    **This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $29k-38k yearly est. 3d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Customer Service Agent Job In Neenah, WI

    Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment. Providing exceptional customer service Maintaining office cash with accuracy and security Achieving account gain through proven loan judgment and effective customer solicitation Ensuring compliance with state and federal lending regulations and Company policies Ensuring prompt completion of loan applications Ensuring compliance with company record keeping procedures Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package. Company paid Health insurance (employee only) Competitive 401(k) with match Life and Dental benefits Paid holidays and vacation Profit Sharing Closed on Sundays Job Requirements Great customer service skills 18 years of age or older Valid driver's license, acceptable driving record and reliable transportation Ability to pass a criminal background check Stable work history Collections experience (direct first party collections/skip tracing) preferred Sales experience, preferred Ability to be working on the phone for the majority of the day Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
    $29k-37k yearly est. 60d+ ago

Learn More About Customer Service Agent Jobs

How much does a Customer Service Agent earn in Ashwaubenon, WI?

The average customer service agent in Ashwaubenon, WI earns between $24,000 and $39,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average Customer Service Agent Salary In Ashwaubenon, WI

$31,000

What are the biggest employers of Customer Service Agents in Ashwaubenon, WI?

The biggest employers of Customer Service Agents in Ashwaubenon, WI are:
  1. ACD Direct
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