Customer service agent jobs in Baldwin Park, CA

Seasonal Support Driver As a seasonal support driver, youll deliver packages to communities and businesses in the comfort of your own vehicle. This is a friendly, physically active role, so youll need to enjoy fast-paced work, being outdoors, and safely being behind the wheel. This position requires schedule flexibility since work will be assigned in the morning based on operational needs and your availability. PLEASE NOTE: You may experience a short waiting period between when youre hired and your first day on the job. Our team will keep you in the loop every step of the way via text. What youll need: Lift up to 70 pounds Drivers license in the state you live - You will be required to provide proof of this to qualify for this position. Saturdays and holiday work may be required No experience necessary Legal right to work in the U.S. Seasonal support drivers are expected to comply with UPS appearance guidelines What is required of your vehicle? You will be asked to provide proof of these items. Proof of vehicle registration Minimum state insurance required Vehicles must be under 10,000 pounds and if that vehicle is a truck, it must have a covered and secured bed No other company logos or markings No bumper stickers, political stickers, offensive markings Additional Benefits: Part time opportunity* Excellent hourly pay Including mileage reimbursement of .70 cents per mile Paid weekly Deliver from the comfort of your own car No experience necessary *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts vary between Monday - Saturday, depending on business needs. This job posting includes information about the minimum qualifications (including the UPS Uniform and Personal Appearance Guidelines), locations, shifts, and operations within the locations which may consider my application. An applicant or employee may request an exception or change to, or an accommodation of, any condition of employment (including the UPS Uniform and Personal Appearance Guidelines) because of a sincerely held religious belief or practice. The base pay for this position is $23.00/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. What we offer: Competitive wages; $18.18 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available to work 2-3 shifts per week, including weekends Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Perform job duties with a safety-first mentality in a retail environment Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Technical Support Representative (Electronic/ Electro-mechanical, not IT) Department: Service In Office, On-site InMode is a leading global provider of innovative medical technologies that develops, manufactures, and markets devices harnessing novel radiofrequency (RF) technology. The company strives to enable new emerging Aesthetic and surgical procedures and improve existing treatments. By leveraging its medically-accepted, minimally-invasive RF technology for simultaneous subdermal adipose remodelling and skin tightening, InMode offers a comprehensive portfolio of products for plastic surgery, gynecology, dermatology, otolaryngology, and ophthalmology. Position Summary: This full-time Technical Support Representative will join the service team. Duties include but are not limited to: talking with customers over the phone to determine their specific hardware technical problem, documenting of errors/problems through our ERP system (QAD) and other platforms (Salesforce), as well as providing occasional system maintenance support (will be trained). This role is mostly customer support/ customer service with some electromechanical technical work. Our Service team works on our Radio Frequency laser platforms that we sell to private practice doctors. When customers need help with a technical issues, they call our Service team for help troubleshooting and the support rep tries to troubleshoot the issues and works with the technicians if great help is needed. If the team (technical support with the technicians), cannot resolve the issues, we then drop ship the platform to our office for a technician to get into the device and solve. This role mostly talks with customers over the phone to determine their specific technical problem, documenting of errors/problems through our ERP system (QAD) and other platforms (Salesforce), as well as provides occasional system maintenance support. It will be 95% Phone support with 5% hands on system services work. Duties and Responsibilities: Troubleshoot basic level equipment problems over the phone directly with our customers Escalate issues to Technical Support Representative II, if needed Effectively manage a large quantity of incoming calls Report errors and problems through our ERP system (QAD) Update and maintain our databases on a regular basis to ensure consistent and accurate data Handle complaints, provide appropriate solutions and follow up to ensure resolution was met Reading of schematics for troubleshooting purposes Testing and light repair of medical devices per needs Learns and understands Basic level understanding of InMode's products Other duties or projects as assigned Qualifications: Associate's Degree in Electronics/Engineering, preferred but not required 1-3 year experience of customer service, preferred Basic understanding of circuit analysis, and basic working knowledge of electrical equipment preferred but not required Computer skills a must, with Microsoft Office (Word, Excel, Outlook) Must have excellent oral and written communication skills Must possess great analytical and problem-solving skills Excellent organizational skills, attention to detail, and multi-tasking capability Strong team player a must Other Preferred Knowledge, Skills, and Abilities: Enterprise resource planning (ERP) experience is preferred but not required, QAD Customer service experience Excellent phone etiquette Medical device experience is a plus Laser experience is a plus

Type: Temporary Part-Time Pay: $18-$23/hr (based on experience) Duration: December 1 - January 31, with possible extensions through May 2026 LHH seeks a bilingual Customer Service Representative to make a difference by helping members navigate their healthcare benefits during a critical season. If you're passionate about delivering exceptional service and fluent in one of the languages below, we'd love to hear from you! What You'll Do Be the first point of contact for members, providers, and partners Educate members on benefits and plan options Resolve inquiries with professionalism and empathy Document interactions accurately and follow compliance standards Support retention initiatives and participate in outreach projects What We're Looking For High School Diploma required; Bachelor's preferred 2+ years of customer service experience (healthcare or call center preferred) Bilingual in Korean, Mandarin, Cantonese, or Khmer Strong communication and active listening skills Ability to multitask (listen, talk, and type) Proficient in Microsoft Office; typing speed of 40+ WPM 🌟 Benefits: Medical, dental, vision, life insurance, 401K, commuter perks & more! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

Our Senior Representatives will deliver excellent customer service to customers with elevated expectations! You will support our customers by instilling trust, driving results, and staying patient focused! The ability to change hats and work as a team and independently is essential to success. You are the first point of contact and will own the customer experience from start to finish. Each interaction will require the ability to follow our processes with speed and accuracy. This position includes but is not limited to the following: Responsibilities: • Use of case management system to manage customer contacts and order detail with razor sharp accuracy • Proactively track, resolve, and escalate order or cases in alignment with service excellence standards • Place and monitor orders via phone, fax, and email for hospital and sales rep customers • Orders translate to new orders, Returns, Billing, Inventory adjustments, reconciliations, and FCAs/Recalls. • Own it! Proactively communicate backorders, order status, product availability, and missed deliverables • Resolve complex issues via root cause analysis investigation, proposal of resolution, and resolution implementation with limited intervention • Prioritize high work volumes from phones, email, case management, and faxes • Become a SME (Subject Matter Experts) who can coach and train others • Systematically process and transact consignment conversions & reconciliations • Perform basic data analysis and generate reports for Sales, Customers, and Consignment Team • Process customer returns and coordinate with Inventory Teams to ensure product is received • Complete customer credits following documentation guidelines under SOX key controls • Communicate regularly with Supply Chain Planning for inventory availability • Perform at a level to meet and sustain department metrics and expectations Basic Requirements: • H.S. Diploma is required • Minimum of 4 years Customer Service Experience • Excellent written and verbal communication, interpersonal and relationship building skills with focus on negotiating and persuasion • Ability to work in a demanding environment • Excellent Customer Service skills with ability to negotiate and resolve demanding situations • Ability to build and maintain strong relationships across the organization to influence and achieve objectives • Strong Time Management Skills with ability to prioritize competing objectives • Must be able to work in a team environment with minimum supervision, this includes inter-departmental and cross-departmental business partners • Demonstrates problem-solving and critical thinking skills • Proficient in MS Office Suite • Experience within an ERP software • Ability to manage confidential information with discretion • Strict attention to detail Preferred Qualifications: Bachelors degree is preferred Salesforce experience or CRM experience Proficient in JDE (ERP Software)

Job Title: Bilingual Front Desk & Call Center Assistant Pay Rate: $19.00/hour Employment Type: Full-Time, Entry-Level We are currently seeking a bilingual (Spanish-English) entry-level professional to join our front office and call center team. Key Responsibilities: Front Desk Duties: Greet and assist patients, visitors, and staff in a friendly and professional manner. Answer and direct phone calls using a multi-line system. Schedule appointments and manage calendars for clinical staff. Maintain a clean and organized reception area. Handle filing, scanning, and basic data entry. Call Center Support: Respond to inbound calls from patients and caregivers regarding services, scheduling, and general inquiries. Provide accurate information in both English and Spanish. Document call details and follow up as needed. Assist with outbound calls for appointment reminders and service follow-ups. Qualifications: Fluent in Spanish and English (spoken and written). High school diploma or equivalent. Strong communication and customer service skills. Basic computer proficiency (Microsoft Office, email, scheduling software). Ability to multitask and stay organized in a fast-paced environment. Prior experience in a medical office or call center is a plus, but not required. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Pacific Acquisitions is growing in Woodland Hills! We are a marketing and sales firm and we are expanding our market reach! Our team is a very sports-minded and goal-oriented group and is looking to add eager and success-driven individuals. Our Customer Account Rep brings our national clients to a local level, making products and services more accessible to potential new customers. In this entry-level position, you will be interacting daily with customers face-to-face in local retail settings and are responsible for presenting the promotion most relevant to each potential customer. You'll focus on new account acquisition as well as maintaining current accounts. This position is perfect for someone looking to advance their career in business, marketing, and sales. If you want to further your leadership and communication skills you've come to the right place! Customer Account Representative Responsibilities: Engage on a face-to-face level with potential new customers Acquire new customer accounts Resolve any issues that arise with current accounts Take customer information accurately Track daily and weekly sales goals Qualifications: Strong communication and people skills Positive, professional, and goal-driven attitude Reliable and organized with good time management Comfortable speaking with customers and building relationships Basic computer and data entry skills Previous sales or customer service experience is a plus (but not required) Works well in a fast-paced, team-oriented environment Willing to learn and grow within the company Customer Account Representative Benefits: Weekly pay Paid training Growth opportunities Travel opportunities Hands-on mentorship

First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.

Customer Service Representative at WOLFpak Full Time (Potential) - Onsite in Costa Mesa, CA Initial Contract: $173.07/day (Three-Month 1099 Contract) Potential Full-Time Pay Range: $40,000 - $50,000 per year : WOLFpak, a family-owned backpack brand, began its journey in 2020 from a humble garage in Southern California. In just four short years, it has grown into a globally recognized name, thanks to the founders' relentless drive and vision. Known as a trendsetter in the market, WOLFpak offers innovative designs with a stylish twist and a range of fresh colorways. Their signature personalized patches let you express your individuality, while their bags seamlessly blend cutting-edge design with the ability to tell your story and carry your gear. For more information, check WOLFpak.com Role Description: This is a full-time, on-site role as a Customer Care Representative at WOLFpak in Costa Mesa, CA. The Customer Care Representative will be the primary point of contact for our e-commerce customers, providing exceptional support via email and other digital channels. The ideal candidate is a highly organized, detail-oriented individual with excellent written communication skills and a passion for providing outstanding customer service. Responsibilities: Respond to customer inquiries and resolve issues promptly and professionally via email. Provide accurate and helpful information about WOLFpak products, policies, and order status. Process orders, returns, exchanges, and cancellations. Investigate and resolve shipping issues, product defects, and other customer concerns. Escalate complex or sensitive issues to the appropriate team members. Maintain detailed records of customer interactions and resolutions in our CRM system. Identify trends in customer inquiries and provide feedback to improve our products, policies, and website. Proactively address customer concerns and seek opportunities to improve the customer experience. Adhere to company policies and procedures. Qualifications: 1+ years of experience in customer service, preferably in an e-commerce environment. Exceptional written communication skills, including grammar, spelling, and punctuation. Strong problem-solving and analytical skills. Ability to work independently and manage time effectively. Proficiency with computer systems and software, including CRM systems, email platforms, and Microsoft Office Suite. Ability to learn new software and systems quickly. Positive attitude, empathy, and a passion for helping customers. Knowledge of the athletic and fitness industry is a plus. Skills: Customer Service, Email Communication, Written Communication, Problem Solving, CRM Systems, Time Management, Organization, Active Listening, Empathy

Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered) Flexible part-time or full-time schedule No quotas or income caps Residual income, bonuses, stock options, & tax advantages Career paths: agent, trainer, recruiter, or brokerage builder Who We're Looking For: Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Entrepreneurial mindset & self-discipline

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year About the Role How you will contribute * Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's. * Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution. * Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements. * Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer. * Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise. * Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions. * Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's. * Self-billing including compiling and managing all billing activities for all carrier and customer transactions. * Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements. * Participating in syncreon control tower / customer projects. * Being the voice of the customer. Your Key Qualifications * Fluency in oral & written English is essential. * 2 years' work experience in a high tech customer services and logistics' environment. * Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills. * Responsiveness in dealing with Customer requests. * Attention to detail for billing, process analysis, customer complaints investigations & reporting activities. * Excellent interpersonal skills. * Ability to work as part of a team and assist other team members during peak volume periods * Experience in carrier network management. We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions. The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge. KEY ACCOUNTABILITIES * Manage file creation and all services associated with freight forwarding and logistics * Assist with account start-up; liaison with sales to ensure required documentation/information needed for the SOP are provided * Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing * Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files * Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed * Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files * Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance * Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file * Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload QUALIFICATIONS, EXPERIENCE AND SKILLS * Graduate in any field * At least 3 years of relevant and recent experience in Freight Forwarding Operations and customer service * Freight Forwarding experience is mandatory ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief. By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Pay: $60,000.00 - $68,000.00 per year Nearest Major Market: Long Beach Nearest Secondary Market: Los Angeles Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Database, Operations, Technology

Job Description Do you have the charisma to make travelers feel at home, the patience to solve even the trickiest of travel puzzles, and the language skills to connect with our Tagalog-speaking passengers? If so, Pacific Aviation is ready to welcome you aboard at Los Angeles International Airport (LAX)! We're Pacific Aviation-the dedicated team behind seamless airport experiences. As the friendly face passengers rely on, you'll be the guide who makes their journey as smooth as possible. Whether it's assisting with check-ins or easing boarding processes, you'll play a key role in turning travel moments into positive memories. Your Mission: As an Airline Customer Service Agent, you'll be the friendly face that guides passengers through their travel journey. Here's how you'll make an impact: Warm Welcomes & Friendly Farewells: Greet passengers with a smile at the check-in counters, ensuring they feel valued from the start to the end of their journey. Boarding Pro: Assist with boarding announcements, documentation checks, and ensuring smooth boarding and deplaning processes. Travel Expert: Provide accurate information to passengers, answering their questions and helping them navigate the airport confidently. Team Collaborator: Work closely with your team and airline personnel to ensure a seamless passenger experience. Requirements What You Bring: Bilingual Brilliance: Fluency in both Tagalog and English (spoken and written) to provide clear communication and exceptional service. Customer Service Savvy: You're approachable, patient, and passionate about helping others. Team Spirit: You thrive in a team environment, collaborating with coworkers to achieve common goals. Attention to Detail: You have an eagle eye for accuracy, ensuring documentation and boarding processes are seamless. Flexibility & Reliability: Available for part-time shifts, including mornings (5:30 AM - 11:30 AM) and evenings (4:30 PM - 10:30 PM), including weekends and holidays. Positive Attitude: You bring a “whatever it takes” mindset to keep things running smoothly. Legal Eligibility: Authorized to work in the U.S. without sponsorship. Benefits Pay: $22.50 per hour Health & Wellness: Access to medical, dental, and vision benefits. Financial Security: 401(k) program with company contribution. Work-Life Balance: Paid time off to relax and recharge. Growth & Learning: Paid training to set you up for success. Team Perks: Referral Bonuses: Bring your friends along for the ride! Cell Phone Reimbursement: Stay connected with ease. Parking Discounts: Because your commute should be hassle-free. Uniforms Provided: Look sharp without the extra expense. Note: During orientation and any pre-employment gap while awaiting clearance from U.S. Customs and Border Protection (CBP), you'll be compensated at a reduced rate of $17.28 per hour. Once cleared, your pay will be adjusted to the standard hourly rate stated above.

Customer Service Specialist Pack leaders wanted! We are JustFoodForDogs, and our passion is to help give all animals 'More life. More years. More love.' by providing them with the best diet. If you share our passion, apply to be a Customer Service Specialist today! Our most successful Customer Service Specialists are pet owners themselves who care deeply about what they feed their pets. They love talking to and establishing long-term relationships with pet parents, helping them learn how a wholesome, nutritious diet can benefit their furry family members! Responsibilities Provides customer service in a timely manner via several means which include email, telephone live chat, SMS, Video chat, social media and other communication channels Acts as a liaison between pet parents and management in order to enhance the overall customer experience. Analyzes complaints from customers and provides adequate resolutions. Tracks proposed resolutions and follows up with customers in a timely fashion. Prepares documents and reports for future reference. Trains peers in good customer service. Develops and maintains vast knowledge of pet nutrition products and services being offered. Conduct surveys regarding products, services, and customer service experiences. Communicates customer feedback to various teams-including quality, E-commerce, and marketing departments-in order to improve the overall customer experience. Other tasks and duties as assigned by manager Required Skills/Abilities: Possesses the ability to communicate effectively in person, over the phone, live chat, email, SMS (text messaging), social media, and video chats. Has strong leadership skills and the ability to work with others to resolve customer complaints. Exhibits self-motivation, the ability to multitask and pay close attention to small details. Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise. Exhibits the ability to prioritize tasks and complete them in a high-pressure environment. Displays the ability to work in a collaborative and team-oriented environment. Qualifications Passionate and motivated to make a difference in the health and lives of dogs and cats Retail or consultative experience; pet nutrition experience a plus Skilled at assessing needs, sharing features and benefits of products, overcoming objections, and wrapping up productive consults Able to help customers in one contact Strong interpersonal skills Drive to meet and exceed goals Empathetic to our Pet Parent's situations Strongly prefer a four-year degree and require a High School Diploma or equivalent. 3+ years previous experience delivering excellent customer service in a call center environment Who We Are Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at ************************ Tenets of the Pack (Company Values) Live Our Mission - We believe this is more than a job. It's a cause. Be a Team Player - We put company goals and success first. Maintain a Positive Attitude - We bring energy, enthusiasm, and drive to everything we do. Deliver Results - We play to win. JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law.

This position is responsible for ensuring that customer orders are processed accurately and efficiently, container loads are maximized, and orders are fulfilled in a timely and cost-effective manner. Work collaboratively with other teams and stakeholders, including external vendors, to meet customer expectations and ensure compliance with regulatory requirements and company policies. General Experience Minimum 1 year of relevant work experience. Good command of English Language. Familiar with PC applications and MS Office tools Managerial Experience Not applicable The hourly wage for this position is $19.50. Candidates are eligible for the following benefits: • PTO • 6 days sick time • 8 paid holidays • 1 paid "Personal Holiday" • Company Bonus Plan • 401(K) SAVE Plan • Annual Fixed Contribution • Medical, Dental, Vision, and Life & Disability coverage • Voluntary Benefits • Accident/Critical Illness/Hospital Indemnity Benefits • Tuition reimbursement and student loan assistance • Employee Assistance Program (EAP) • Health Savings Account (HSA) with employer funding and wellness incentives • Flexible Spending Account (FSA) • Employee Referral Program Responsibilities: This position is responsible for, Operational Process and manage customer orders efficiently and accurately in accordance with established procedures and protocols; and timeliness with high accuracy to meet customer expectations and cost-effectiveness. Maintain accurate and up-to-date records of customer orders and communicate any changes or issues to relevant stakeholders. Proactively address service issues with the respective stakeholders; escalate more complex cases to more senior colleagues and Supervisor/Manager. Escalate non-conformance issues for interventions and corrections. Respond to queries from various stakeholders. Cooperate with service providers (2PL/3PL etc.) to resolve warehouse, customs or trucking issues to ensure timely delivery of orders. Ensure all processes are documented and updated SOPs are reviewed after Logistics Analysts' updates. Any other responsibilities as assigned by Supervisors/Managers. Stakeholders Management Provide excellent customer service at all times and address any customer concerns or issues in a timely and professional manner. Communicate effectively with customers to ensure that their orders are fulfilled to their satisfaction and their expectations are met. Continuously identify service gaps, give recommendations and implement solutions to enhance greater customers' satisfaction. Develop and maintain strong relationships with customers to promote repeating business and customer loyalty. Work collaboratively with cross-functional teams to achieve common goals and objectives. Communicate effectively with internal and external stakeholders to ensure that customer orders are fulfilled efficiently and accurately. Maintain and build strong relationships with vendors and suppliers.

ADP is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position - 3 days in the office/2 days at home, Monday thru Friday work week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus.

ADP is hiring customer service professionals for their Associate Client Support Consultants positions. Hybrid position - 3 days in the office/2 days at home, Monday thru Friday work week. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. In this role, you will work in a hybrid setting (work part of the week in the office, the other part at home), while serving as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands. The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success! To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience. Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients. Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year. TO SUCCEED IN THIS ROLE: Required Qualifications At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience. You can work overtime hours during peak seasons. A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include: Experience noted above, OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success. Fluent in both English and Spanish is a plus.

Job Description Associate\'s degree in business or equivalent combination of education, training and experience. Typically possesses three to five years experience resolving problems for customers and answering customer questions regarding Company programs, policies, and procedures. Demonstrated ability to tactfully resolve moderately complex issues. Under limited supervision, processes incoming orders. Receives, evaluates, and answers customer inquiries (phone or correspondence) of a moderately complex nature. Tasks require some judgment. Typically requires a high school education or equivalent and three to five years experience. Normally reports to the Customer Service Supervisor. (Add software requirements) Excellent organizational skills, high attention to detail and exceptional customer services skills required. Day-to-Day Responsibilities/Workload Responsible for clearing payment exceptions pertaining to the electronic payment channels: Electronic Funds Transfer; Authorized Payment Agencies; Direct Payment; Electronic Data Interchange; Quick Check; Credit/Debit Card; and .com. Helps to resolve payment inquiries received by customers directly and through system generated orders. Utilizes internal and external tools designed towards researching payments and determining their intended destination. Works with s banking relationships and vendors to return unidentified payments to the originator when necessary. Completes a daily reconciliation between SAP-ISU and the General Ledger using Bank deposit data to validate accurate financial reporting. Issues customer refund drafts for lost, stolen, or uncashed refunds. Works to process fraud documents with the appropriate internal groups. Required Skills/Attributes Three (3) years of experience in customer service and resolving customer inquiries. Ability to change course when an urgent matter arises. Good Written, Verbal and Communication Skills Ability to communicate complex issues well both in writing and verbally Desired Skills/Attributes Experience with SAP applications Experience with the payment processes and/or banking knowledge. Ability to apply logic to a scenario and pull upon previous occurrences Education Requirement A. High School Diploma or Equivalent

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: Riverside, Sycamore Canyon Blvd Division: Solutions Job Posting Title: Customer Service Agent, CSR Time Type: Full Time POSITION SUMMARY The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Process and input all customer orders. * Running and printing shipments from WMS. * Run stock reports to check for product availability. * Generate all related paperwork and necessary information required for customer work orders * Checking all orders for special requests * Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. * Follow up with other departments to ensure the service standards are being met. * Assure proper invoicing of accounts by verifying customers as required. * Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. * Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation * Ensure the accuracy of all receiving and shipping documents. * Gather and maintain all data and records relative to shipping and receiving activities. * Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. * Prepare any reports concerning customer service as required by supervisors. * Assist in resolving any discrepancies. Data Entry * Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical * Oversee all paperwork associated with orders and maintain the corresponding files. * Answer phone calls and operates various types of office machines and computers necessary to perform duties. * Greet customers and visitors to the office. * Effectively correspond with customers as required. Communication * Answer incoming telephone calls in a cheerful, courteous, and timely manner. * Promptly route each call to the proper party, taking messages when necessary. * Assist callers with general information and inquires. * Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) * CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1 year experience in Customer Service-related capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations * N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * Proficient with MS Office Applications * WMS functions Language Skills * English (reading, writing, verbal) * Business writing proficiency Mathematical Skills * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Ability to multi-task * Effective communication skills * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 1-3 years warehouse/logistics support experience * 2-3 years' experience in Customer Service-related capacity PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. For this position, the expected base pay is: $22 - $29.16 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

Job Description Entry-Level Associate Broker/CSR - Irvine, CA (In-Office) An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space. What You'll Do: Support senior and inside brokers with day-to-day servicing tasks Handle policy issuance, processing, and documentation Learn how to build submissions and market accounts to carriers over time Gain exposure to a wide variety of E&S accounts and client types What We're Looking For: No prior insurance experience required - open to motivated entry-level candidates Backgrounds in sales, customer service, or office administration are a plus Must be ambitious, detail-oriented, and eager to learn Strong communicator who thrives in a collaborative, in-office environment Compensation: Base: Competitive Salary Bonus potential after initial ramp-up period Opportunity for long-term career growth within a fast-paced brokerage team Location: 100% in-office - Irvine, CA Ideal for someone who values team culture, energy, and hands-on learning If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.