Customer service agent jobs in Battle Creek, MI - 966 jobs

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until 02/27/2026. Posting Your New Career, Delivered! Hot Job, Cool Benefits! AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you! Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative. Responsibilities As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to: Safely operate a propane delivery truck along provided delivery routes Filling residential and/or commercial bulk tanks with propane Delivering propane cylinders to commercial/industrial customers Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures Consistent use of required Personal Protective Equipment Depending on fluctuating needs, work 8 to 12-hour shifts What's In It for You? Home every day 17 PTO days plus 7 paid holidays $5,000 sign-on bonus Ongoing safety incentives Career advancement opportunities and annual performance reviews Uniforms provided Employee referral program Year-round medical coverage available as well as: 401k with company match, propane discount year-round, paid holidays and paid vacation Requirements All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements Acceptable driving record Satisfactory completion of a DOT physical, drug test and background check Willingness to work outdoors in all weather conditions Ability to lift up to 70 lbs AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $28.00 to $28.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

County National Bank (CNB) is an independent, locally owned, community bank that is successful and growing whose mission is to "sustain its deep commitment to the community and its traditions of excellence in all aspects of banking and provide outstanding client service and solid financial performance." We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities. CNB is looking for a qualified, motivated, and client- and team-focused individual to join our Deposit Operations Team as Client Service Representative, ON-SITE in Hillsdale, Michigan. JOB SUMMARY Client Service Representative is on the rotation of the department's main duties of large item returns, stop payments, client overdrafts, non-posts, and ATM. Provides support for all electronic services, including, online banking, mobile app, and mobile deposit. The Client Service Department performs the duty of the main switchboard for the Bank and handles incoming phone calls for the main number and the Bank's toll-free number. Other duties include debit card clean-up and fraud calls. This is a full-time position with hours scheduled 8am - 5pm on Mon-Thu and 8:00a-5:00p on Fri, with a Saturday rotation for 8a - 12p. DUTIES Processes holds (Regulation CC), returned ach items, stop payments suspects and checks large items for proper endorsements in DDA accounts. Also provides back-up to new accounts to process large items, as needed. Handles client overdraft notifications, non-posted items and adjustments. Handles incoming client phone calls as the main switchboard for the Bank. Assists with document scanning and file maintenance process, as necessary. Handles all debit card questions as well as assist with disputes (Regulation E), compromised reports, debit card clean-up, increasing card limits, debit card transaction research, debit application review for accuracy, etc. Provides research and information for various departments and clients within Director and Premier. Works with Online Banking, Bill Payment, and the mobile application programs for approvals and deactivations, unlocking clients, resetting passwords, assisting with first time enrollments, etc. Assists with Client Card process which includes completing the application, completing the request form, ordering the card, printing the card, and getting the card to the right branch with correct documents. Maintains and protects confidentiality of client information. Maintains regular, on-time attendance. Remains current in assigned training and continuing education for designation retention (online, video, in-house emails, telephone seminars, etc.) Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position. Performs other various duties as assigned. Requirements SKILLS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent. Passion for providing a stellar client service experience to all clients (external and internal) and ability to instill this passion in others. Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner. Positive and cooperative approach when working with others. Excellent written communication skills with demonstrated ability to write clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications. Excellent verbal communication skills with the demonstrated ability to effectively present information to clients and management. Strong administrative and organizational skills with effectiveness in developing tasks and managing resources to achieve targets/goals. Ability to maintain confidentiality and handle sensitive information. Knowledge of basic accounting procedures. Efficiently and accurately keyboard information, both computer and calculator. Strong computer skills with a proficiency in MS Office. Ability to multi-task while paying attention to details. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include: Works in a normal office environment. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Communicate effectively, both verbally (especially via telephone) and in writing. Keyboard information (computer and calculator). Answer incoming phone calls and transfer to appropriate individual as necessary (headset will be provided to allow efficient workflow).

OBJECTIVE Community Engagement Specialist Objective To use a variety of research methods to analyze, report, and provide recommendations for corporate social responsibility projects and programs and turn it into innovative social mission initiatives and deliverables that will directly impact the Farm Bureau Family of Companies' For-Purpose objectives. To facilitate an internal advisory group comprised of representation from Michigan Farm Bureau, Farm Bureau Insurance, and the Agent Charitable Fund as program ambassadors and activators. To identify and create employee, agent, member, and customer experiences and opportunities that emotionally connect them to our company. To work with senior leadership and external advisors to define and build metrics to measure the impact of our efforts. RESPONSIBILITIES Community Engagement Specialist Responsibilities Gather research, data, input, and expertise from internal and external sources to define corporate social responsibility projects and programs and assist in identifying initial geographies and program elements for cause base pilot programs, symptomatic contributions. Serve as the lead staff support for the For-Purpose Task Force comprised of key leaders within the Family of Companies and external partners. Support the social responsibility (For-Purpose) mission with gathering research, input, and expertise and turning it into innovative social mission initiatives and deliverables. Assist with identifying and creating employee, agent, member, and customer For-Purpose experiences and opportunities that emotionally connect them to our company. QUALIFICATIONS Community Engagement Specialist Qualifications Required Bachelor's degree in business or related field required, or equivalent experience may be considered. Minimum two years' experience managing projects required. Must possess a valid driver license with an acceptable driving record. Willingness to travel as needed and stay overnight when necessary required. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19

Responsive recruiter Replies within 24 hours Denker Culligan Water is seeking an individual experienced in customer relations for a Part-Time position. We are growing, and are excited to add this position to our team! We're looking for someone who has great customer service and time-management skills, can be flexible with tasks and activities as necessary, enjoys working as part of a team, and is a positive person overall! The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, resolve problems, and meet related needs, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Answer phones, providing support and direction * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation * Other responsibilities as necessary Qualifications * High school diploma or GED * Minimum of two years of customer service experience preferred * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal Benefits/Perks * Company-paid training * Employee discounts for Culligan in-home products About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $15.00 - $16.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Now Hiring: Call Center Representatives Pay: $15/hr base + $5-$35/hr in performance bonuses Type: In-Person | Entry-Level | Part-Time & Full-Time Shifts Available Why You'll Love Working with Us: Earn $20-$50/hr with hourly base pay plus uncapped bonuses Paid training with ongoing coaching and mentorship Growth opportunities in both the Marketing and Customer Service departments Fun, supportive team environment focused on collaboration and development Flexible shifts with evening and weekend options Kickstart Your Career in Marketing & Customer Service All-Weather Seal of West Michigan is a trusted leader in home improvement, and we're growing fast! We're looking for energetic, people-oriented individuals to join our Outbound Call Center in Wyoming, MI. As a Call Center Representative, you'll connect with homeowners who have expressed interest in our services-no cold calling required-to generate leads and schedule appointments. If you're ready to grow your career in a fast-paced, positive environment, this is the opportunity for you! What You'll Do: Engage with customers to discuss home improvement needs and generate qualified leads Set appointments for consultations with our team Answer questions and provide helpful, accurate product information Log interactions in our CRM system and maintain up-to-date records Collaborate with your team to refine skills and reach shared goals What You Bring: Strong verbal communication and listening skills A positive, coachable attitude and team-oriented mindset Customer-first focus and problem-solving ability Basic computer knowledge (CRM experience is a plus) Availability for evening or weekend shifts Join a company that invests in your success. Apply today and start your journey with All-Weather Seal of West Michigan-where your voice matters, and your growth is a priority. Salary Description $15-50/hr

:** Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. **Job Posting External** **Job Duties** + Process incoming calls from both Crown customers and Service Technicians + Dispatch technicians + Enter technician payroll hours + Process parts and service billing + Create daily work orders + Maintain records and files + Assist other departments as needed **Minimum Qualifications** + Less than 2 years related experience + High school diploma or equivalent **Preferred Qualifications** + Excellent phone skills + Good communication, organizational, math and computer skills + Experience with Microsoft Office + Leadership skills, technical experience and knowledge a plus + Ability to multitask **Work Authorization:** Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. **Compensation and Benefits:** Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EOE Veterans/Disabilities

* Shift available: 2:30 PM - 8:00 PM* * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities * Morning and Evening Shifts available*

Job Description This role combines relationship management, proactive renewal outreach, and light sales to ensure clients stay protected, informed, and satisfied. Youll be the voice clients trust for guidance, coverage questions, billing assistance, and policy improvements. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Responsibilities -Manage customer interactions by phone, text, and email with professionalism and empathy -Handle policy renewals, coverage changes, and billing inquiries -Identify opportunities for cross-sells, upsells, or bundling (Auto/Home/Life) -Retain existing customers through excellent service and timely follow-up -Support producers and the agency owner with lead management and quoting -Maintain accurate client files and activity logs in our CRM system -Collaborate with the team to improve processes and client experience Requirements -Strong communication skills both verbal and written -Detail-oriented and able to manage multiple priorities efficiently -A problem-solver with a positive, team-focused attitude -Comfortable working with computers, CRM tools, and carrier systems -Prior insurance experience (preferred but not required) -Active Property & Casualty license (or willingness to obtain one)

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention. **_Responsibilities_** + Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns. + Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training. + Provide professional and courteous service to resolve member issues on the first call whenever possible. + Escalate complex issues via email to leadership or other departments when necessary. + Maintain accurate member records by updating information in company systems promptly. + Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs. + Adhere to HIPAA guidelines and safeguard all confidential member information. + Participate in ongoing training to learn new products and improve service quality. + Collaborate with team members and other departments to ensure seamless member support. + Attend required meetings and contribute feedback to improve processes and policies. + Perform additional responsibilities or special projects as assigned. **_Qualifications_** + High School Diploma, GED, or equivalent work experience, preferred + 1-3 years of customer service experience in a call center environment, preferred + Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing) + Strong customer service skills with a proven ability to resolve issues and meet performance goals + Basic knowledge of, or ability to learn, customer service processes and best practices + Demonstrated success in achieving KPIs and objectives + Proficiency in basic math and business calculations + Working knowledge of computer systems and data entry; ability to learn new platforms quickly + Basic proficiency in Microsoft Office applications (Word, Excel, Outlook) **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisors or senior peers on complex and unusual problems **Anticipated hourly range:** $15.70 per hour - $22.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Responsive recruiter Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Freedom Motors USA is a nationwide, family-owned and operated company, headquartered in Battle Creek, MI, and is the leading manufacturer and retailer of wheelchair-accessible vehicles with the widest-ranging product line in the United States. Founded in 1987, we focus on providing customized options for the unique needs of our customers. Freedom Motors USA is seeking a full-time, on-site, Call Center Representative responsible for generating and qualifying leads, managing customer inquiries, and providing outstanding customer service. This role requires a proactive and organized individual with excellent communication skills and a passion for building relationships. Regular schedule is Monday - Friday 9am - 6pm but must have availability for rotating weekend coverage! What you'll do: Respond to inbound sales inquiries via phone, email, and live chat. Make outbound calls to potential customers to generate new leads and sales opportunities. Create and maintain long-lasting relationships with customers. Qualify leads based on customer needs, budget, and timeline. Follow up with leads and maintain regular communication to move them through the sales funnel. Maintain accurate records of customer interactions and sales activities in the CRM system. Verify and update existing customer information. Identify and escalate priority issues. Document call information according to standard operating procedures. Route calls as appropriate and per standard operating procedure. Complete daily tasks by the end of each business day. Consistently meet or exceed daily, weekly and monthly metric goals. Collaborate with the sales team to ensure a seamless customer experience. What you'll need: Bachelor's Degree required. Excellent verbal communication and interpersonal skills and ability to work independently as well as collaboratively in a team environment. Strong time-management skills, multi-tasking, and pride in providing the highest levels of customer service in a fast-paced and results-driven environment. Demonstrated initiative, willingness to take on greater challenges, and highly self-motivated and proactive. Strong computer skills and exceptional verbal and written communication skills. Ability to maintain a professional and positive attitude at all times. This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all inclusive listing. Compensation: $20.35 per hour Why Freedom Motors USA? When you join Freedom Motors USA you do more than simply switch companies to advance your career. You become part of the Freedom Family, a team of talented and driven individuals fueled by our mission to enhance the lives of the customers we serve by producing the nation's largest variety of wheelchair-accessible vehicles!

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Job Description Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Tuition reimbursement and scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Free meal each shift Eligibility to accrue paid vacation time Career advancement and professional development opportunities Medical benefits Health and Wellness programs 401K plan with 6% match PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

The Customer Service Representative/Product Estimator is responsible for delivering high-quality, consistent, and efficient service to customers while accurately estimating the time, cost, materials, and labor required to manufacture products. This role involves daily interaction with clients, sales representatives, production teams, and co-workers to gather necessary information, analyze project requirements, and provide precise cost estimates. Working closely with all departments, this position ensures clients receive timely and accurate pricing, contributing to smooth workflow and exceptional customer satisfaction. Responsibilities * Provide timely and accurate information about incoming customer estimates, order status and product knowledge requests. * Process customer estimates, orders/changes, and returns according to established department policies and procedures. * Process customer returns according to established department policies and procedures. * Work closely with accounts receivable department to resolve any disputed payment items. * Provide timely feedback to the Company regarding service failures or customer concerns. * Partner with Sales Representatives to meet and exceed each customer's service expectations. * Provide back up to Customer Service and Estimating as needed. * Ability to prioritize a fluctuating workload. * Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc. * Perform other duties as assigned. Qualifications * · High school diploma required, Associates or Bachelor's degree preferred. * Strong customer orientation. * Ability to calculate accurately. * Must be able to read and understand specification sheets and other specification papers. Ensuring all specifications are accurate. * A minimum of one year in a Customer Service environment and product or cost estimate position. * Superior organizational and time management skills. * Excellent verbal and written communication skills. Exceptional interpersonal skills with previous experience interfacing with customers. Must be able to interact with all levels within the Company. * Self-starter with the ability to work without direct supervision. * High attention to detail with ability to troubleshoot to determine cause and effect of poor customer experiences. * Computer skills with working knowledge of Microsoft Office software. Previous data entry experience required. Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division. Company Overview Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, WI, Green Bay Packaging Inc. employs over 5,000 team members and operates more than 40 facilities in 16 states. Green Bay Packaging is committed to innovative product development, sustainable forestry practices, and emphasizes safety, quality, and continuous improvement. For more information, visit gbp.com.

**Now Hiring! Customer Service Representative (ECT-Chemetall)** **Come create chemistry with us!** BASF/Chemetall, is the Surface Treatment global business unit of BASF's Coatings division, operating under the Chemetall brand, and a leading supplier of applied surface treatments worldwide. At BASF/Chemetall, we develop and manufacture tailor-made technology and system solutions for applied surface technology. Our products protect metals from corrosion, facilitate forming and treatment, prepare parts optimally for the painting process and ensure excellent coating adhesion. Our technologies and products are used in a variety of industries and end markets such as automotive, aerospace, aluminum finishing and metal forming. The chemical treatment of metal surfaces is BASF/Chemetall core competence. The focus of our worldwide activities is on the development and implementation of customized technology and system solutions for surface treatment. **We are looking for a Customer Service Representative to join our Customer Care Team in Jackson, MI.** The Customer Service Representative will interface with customers, supply chain, operations, and work with our credit department. **During your shift as a Customer Service Representative (ECT-Chemetall), you will** + Respond promptly to customer inquiries through various channels. + Provide accurate information about products, services, and policies. + Handle the order to cash process. + Resolve customer complaints and issues efficiently and professionally. + Process orders, returns, and exchanges as needed. + Maintain customer records and update account information. + Collaborate with other departments to ensure customer needs are met. + Follow up with customers to ensure resolution and satisfaction; collect customer feedback. **If you have...** + High school diploma is required. + Minimum of 2 years of experience in customer service or customer facing function is required. + Prior experience with providing customer support by phone and processing orders. + Familiar with the order to cash process is preferred. + Strong communication and interpersonal skills. + Ability to multitask and manage time effectively. + Analytical thinker, problem-solving and conflict resolution skills. + Knowledge of ERP systems; SAP is preferred. + Comfortable using Microsoft Office Suite. **Create your own chemistry with you@BASF** At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include: + Flexible work arrangements whenever possible + Highly competitive retirement savings plan with company match and investment options + Well-being programs that include comprehensive mental health support for you and your household family members + Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more) + Back-up child and elder care with discount programs for families of all ages and stages + Mentoring and career development opportunities that allow you to share, learn, and thrive + Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. + Employee crisis support for when the unexpected happens + Access to our BASF wine cellar, employee discounts, and much more! **About us** As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years! At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger. #belongat BASF **Privacy statement** BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ***************************** to report fraud. **Equal employment opportunities** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.

Job Description We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Compensation: $37,185 - $45,000 yearly Responsibilities: Provide thorough follow-ups to customer interactions, ensuring customer satisfaction Ensure customer account information is up-to-date Answer incoming calls on product and service questions, customer complaints, and general customer inquiries Interact with the sales lead to maintain and improve service and product knowledge Find patterns in customer complaints and bring them to the team for improvement Manage the implementation of new benefits or changes to benefits for clients. Interface with insurance carriers, process required paperwork and documentation, and perform quality checks to confirm that requests are completed appropriately Prepare educational material for open enrollment or educational meetings Qualifications: Proven success working in a fast-paced environment, with the ability to handle multiple projects and responsibilities Ability to provide raving fan service to existing accounts and prospective clients High level of attention to detail; able to follow processes, utilize systems, and meet/exceed deadlines Strong writing and computer skills are a must; experience in Outlook and Excel is required Employee benefits experience preferred, but not required Marketing and sales experience are a plus College education preferred, but not required About Company We are a respected employee benefits consulting firm with over 55 years of experience. Our proven track record of providing comprehensive solutions to small-to-medium-sized business owners is a hallmark of our success. With a strong infrastructure, back-office support, and industry expertise, we help clients meet their goals of attracting and retaining key talent. Advanced Technology: State-of-the-art tools and systems assist our benefit consultants in streamlining their clients' benefit processes and employee education to maximize their benefit costs. Broad Product Offerings: As a non-proprietary firm, we offer a diverse portfolio of healthcare, group life, disability, dental, and vision insurance plans from traditional carriers in the marketplace. This ensures our ability to meet clients' needs.

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Job Description Responsible for total customer and sales representative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing) Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment Back-up to Customer Support team when needed Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax. Accountable for all record-keeping as appropriate and in accordance with specifications. Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Shift Label: 1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday Shift Comments: Hybrid after fully trained M-W in office Th & F WFH

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.