Customer service agent jobs in Brentwood, NY

Job Title : Call Center Representative Duration : 3+ months contract (Possible extension ) Education : High school diploma or GED. Shift Details : M-F schedule 11am - 7PM some Saturdays (8-4) Job Description: Two (2) years of experience and Bilingual (facility specific). Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary.

Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace. What you'll do: As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include: Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes. Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped. Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way. Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach. Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count. Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers. What we're looking for: Our client is searching for candidates who are: Outgoing, empathetic, and passionate about delivering exceptional customer service. Detail-oriented with stellar organizational skills to ensure timely processing of orders. Adaptable and open to learning new systems and processes. Capable of thriving in a fast-paced environment with a proactive mindset. If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you. Why should you apply? Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community. Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.

We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: ****************************** OSrydUdw As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward. Key Responsibilities: Respond to customer inquiries via phone and email with clarity, professionalism, and urgency Provide accurate updates on orders, custom production timelines, and shipping Manage return and repair requests from intake to resolution Collaborate with the sales team to pass along leads and client opportunities Monitor and respond to online reviews and customer feedback Proactively reach out to dissatisfied clients to resolve issues before they escalate Identify client concerns or recurring issues and report them directly to management Keep accurate internal records using CRM platforms and project tracking tools Ensure every customer interaction reflects the high standards of the TraxNYC brand What We're Looking For: Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality Highly organized and reliable, with strong multitasking and follow-through Polished written and verbal communication skills Professional demeanor with the ability to remain composed under pressure Comfortable working closely with sales and production teams Able to observe patterns, recognize recurring issues, and raise them to supervisors Familiarity with CRM tools and monday.com is a plus (not required) Authorized to work in the U.S. Compensation & Schedule: Pay: $18.00 - $25.00 per hour (based on experience) Subject to growth based on performance Schedule: Full-time, Monday - Friday Standard shift: 11:00 AM - 7:00 PM Occasional weekend availability may be required Location: In-person, New York, NY 10036 (Diamond District) Perks & Benefits: Paid time off Employee discount on fine jewelry Growth opportunities into sales support, logistics, or client experience leadership Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Direct access to management - your feedback and insights will help shape the company's success If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you. Check out our social media below Instagram: ********************************** TikTok: ******************************* YouTube: ********************************************** Facebook: ******************************** Twitter/X: ********************* Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 - 50 per week Benefits: Paid time off Ability to Commute: New York, NY 10036 (Preferred) Work Location: In person

Why this role matters You'll be the glue between our social media community and our customers-supporting our Social Media/Website Manager, keeping DMs and comments buzzing, and turning site visitors into happy repeat customers. If you can spot a TikTok trend and build a clean Excel report, you'll thrive in this position. What you'll do • Support our AI chatbot across email, live chat, and social (TikTok/IG/Facebook/YouTube). • Triage and resolve order issues; partner with the operations team to keep deliveries on track. • Jump into Gorgias: reply to reviews, surface insights, and escalate themes. • Support the Social/Website Manager on content calendars, influencer/ambassador orders, UGC follow-ups, and basic site updates. • Help with Shopify tasks. • Become a mini product expert - learn collections and FAQ so you can answer like a pro. • Spot patterns and suggest ideas that make the customer journey smoother and faster. You're a great fit if you… • Are upbeat, curious, and calm under pressure. • Can switch from answering a DM to fixing a CSV in Excel without missing a beat. • Love social media culture and understand what good brand replies look like. • Communicate clearly (short, friendly, on-brand). • Enjoy organizing tasks and closing loops. Must-haves • 1-3 years in customer support, marketing support, e-commerce, or social/community. Internships count! • Excel proficiency a plus. • Comfortable with Shopify and major social platforms; willing to learn Klaviyo/Gorgias. • Bachelor's degree or equivalent experience. Nice-to-haves • Basic Canva/asset cropping, or experience pulling platform analytics. • BlueCherry (or other ERP) exposure is a plus. Job Type: Full-time Salary: $21 p/h - $24 p/h based on experience Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)

The Customer Advocacy Associate's role requires someone that can efficiently analyze customer feedback, accurately categorize the feedback, correspond with customers when appropriate, and partner with various business departments to ensure customer satisfaction. Responsibilities: Analyze customer survey feedback and sentiment and edit topic tags as needed using the survey application Accurately and efficiently, correspond with customers via email and phone as necessary, with urgency, empathy, personalization, and resolution Ensure all assigned surveys and responses have complete follow-up and closure within established SLAs Escalate second-level issues to appropriate team members within the CAD department for resolution / customer satisfaction Escalate any concerns or issues to the appropriate manager / supervisor when required Assist in documenting operational processes Assist in creating customer response templates Identify trends in the feedback and recommend solutions to help resolve business issues to provide exceptional customer experience Support efforts to improve the process and function of the department

We are seeking a proactive and customer-oriented individual to join our team. The ideal candidate will be responsible for responding to customer inquiries, assisting with online purchases, and promoting our products and services. This role also involves working with various teams to ensure an exceptional customer experience and contribute to the growth of our online sales. Key Responsibilities: Handle customer inquiries promptly through inbound and outbound calls, emails, live chat, and other online platforms, providing accurate information about products, pricing, promotions, and order updates. Guide customers through the website, helping them complete online purchases and offering tailored product recommendations. Manage post-sale interactions, including order tracking, returns, exchanges, and ongoing product support. Collaborate with the marketing team to drive online sales through seasonal campaigns, special promotions, and email marketing efforts. Ensure product listings are up-to-date, accurate, and optimized for search engines (SEO). Use CRM software to maintain detailed records of customer interactions and sales activities. Analyze online sales trends to identify growth opportunities and areas for improvement. Provide valuable feedback to the merchandising team on customer preferences, inventory levels, and product demand. Stay up-to-date on product knowledge to provide customers with comprehensive information and assist them in making informed buying decisions. Work towards meeting monthly and quarterly sales targets and key performance indicators (KPIs). Qualifications: High school diploma or equivalent required; college degree preferred. Prior experience in sales, account management, or e-commerce is highly desirable. Excellent communication skills and a customer-centric approach. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with CRM platforms (Salesforce, HubSpot, etc.). Ability to quickly grasp new product knowledge and services. Self-motivated with the ability to work independently and as part of a team. Positive attitude with strong problem-solving skills and a passion for delivering exceptional customer service. Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously. Experience with online sales platforms (Shopify, Magento, etc.) is a plus.

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500 . Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow's long-term value by accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you'll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow's teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer's post-sales transformation, aligning ServiceNow's offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Educational Background: BA/BS or equivalent required, Master's degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world's largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education. ***Willing to train**** Other Duties Include: - Answering incoming phone calls - Answer internet leads by a timely matter - communicate with our customers via phone, text and email - Logging Customer details and comments in our CRM. -Maintaining contact with our customers to make sure they are being taken care of - Consistently going through all customer base to follow up with all customers - Scheduling and following up with any no show customers -Multitasking, constantly taking leads and answering the phones -Maintain and communicate with all customer bases -Work closely with the sales team - Friendly, enthusiastic and reliable team player, positive attitude No previous automotive experience is necessary. However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position. We offer: Free College Tuition for all Chrysler employees and their family members, including textbooks! 401K Retirement Plan! Top-of-the-Line Health Plan! Dental and Vision Insurance Plans! Flexible Work Schedule for most departments. Above market pay plans! Direct Deposit! Newly Refurbished State-of-the-Art Facilities! Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager! Paid vacation and sick/personal time for all full time employees! Credit for Volunteer Work! Paid on-the-job training! Pleasant, professional work atmosphere! Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time! Employee feedback encouraged by management! Yearly employee feedback surveys! Yearly reviews for most positions. Big corporation level of HR Department, in a small company! Full employee handbook, etc. Growing company! Constantly adding employees! Great opportunities! Company donates to various charities and the local Long Island community! Generator on Premises! Always operational! Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best! Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores! Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently. Requirements Strong communication skills via phone and email Effectively manage assigned leads according to our process Set and confirm appointments that show Work with sales staff to coordinate follow up and appointments Strong sense of urgency Ability to engage with our customers in a friendly manner Efficiently complete phone calls and emails Strong written and verbal communication skills Ability to handle rejection Time management and organization skills Salary Description Salary plus commission

20320 Chartown Dr., Cornelius, NC 28031 Automotive Service Technician / MechanicFlat Rate Pay + Great Benefits!$30 - $50 per hour! $10,000 - $24,000 Sign-on Bonus for MOPAR-Certified Techs! Experienced Mopar Techs Can Earn $100,000+ a Year! We Pay More for Your Certifications! Relocation Allowance Line Tech Production Bonuses Paid Twice a Year, Yes Twice not Once! (See Below **) Immediate PTO on Day 1 and 13 Days When the New Year Rolls Around! 5-day Work Week Schedule A/C Shop All New Equipment Big Homes Low Taxes Walk-In Applicants are Also Welcome Are you passionate about automotive repair? At Lake Norman CDJR, we believe that if youre not having fun fixing cars, then youre not doing it right! If you have the knowledge and are looking for a career with a company to take you places; a company to understand your worth, your expertise, and your vision look no further YOU HAVE FOUND US. Why Lake Norman CDJR? We have a brand-new huge dealership located blocks from the lake, lots of fun, sun and restaurantsnearby. AC shop, all new equipment Support staff, car washes and valets A Shop Foreman who has decades of experience to help you turn the most hours and have FUN! ** Ask about our Wrench & Relax Program: Every six months a Technician production bonus is paid out. Instead of a bonus once a year, they get two! JUNE PAYOUT & DECEMBER PAYOUT - 2nd week of the month We offer: Generous pay plan! $30 - $50 per hour! $10,000 - $24,000 Sign-on bonus for MOPAR-certified Techs Great benefits including Medical, Dental, Vision and Life insurance 401(k) Paid vacation Short- and Long-Term Disability Employee discount program Continued training and opportunities for advancement Responsibilities - Service Technician: Diagnose faults and confirm findings with the supervisor Inspect, repair, or replace parts and components of automotive systems as required Test and adjust repaired systems to the manufacturers performance specifications Advise customers on work performed, general vehicle condition, and future repair requirements Complete reports to record problems and work performed Other duties may be assigned according to skills and certifications Qualifications/Requirements - Service Technician: Experience required Must be passionate about the automotive industry Well organized, possess a good work ethic and a positive attitude Hard-working, self-motivated and have excellent time management skills Valid drivers license with a clean record A valid Motor Vehicle Inspection License is a plus! Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Bandit Running is a pioneering technical performance brand committed to creating innovative, high-quality apparel and gear for goal-driven runners. Our mission to “Evolve Running” guides everything we do, always prioritizing the needs of the global running community. As the fastest-growing brand in the sport, we challenge conventional brand-building norms, prioritizing an extremely high bar for disruptive excellence across product, experiences, and content. Our vision is to build an enduring, iconic brand that breaks down barriers and inspires greater passion and participation in the sport we love. The Customer Support Agent is a critical role on Bandit's team, dedicated to delivering exceptional customer experiences across all communication channels. Based in New York, this is a hybrid in-office position, ensuring close collaboration with our team while maintaining flexibility. The role ensures timely, professional, and accurate support that reflects Bandit's standard of excellence. Primary Responsibilities Provide accurate and timely support primarily via email and other channels Address customer inquiries related to orders, shipping, returns, and product details Maintain efficiency and consistency in customer interaction Ensure rapid response times during high-traffic periods like seasonal drops Support the training of new hires and contribute to process improvements Support knowledge-sharing initiatives to enhance customer service quality You Have 2+ years of customer support experience preferred (e.g., e-commerce or retail) Excellent written communication and problem-solving skills, with the ability to identify and escalate issues Proven ability to multitask and manage high-volume support inquiries while maintaining accuracy and consistency Proficiency with customer support platforms (e.g., Gorgias, Zendesk, Siena AI) Collaborative, team-oriented mindset with openness to feedback and eagerness to learn, train, and share best practices About the Role Part-time (up to 30 hours) hybrid role based in Brooklyn, NY; In-Person office requirement 1-2 days per week Competitive pay ($21/hour) Getting in on the ground floor of an exciting startup, with major opportunities for growth Engaging, team-oriented work environment At Bandit, we're building an incredible culture rooted in our three core values - Trust, Empathy, and Excellence. We believe that to build the best team, our baseline is an environment where everyone can bring their full and authentic selves to the table. We are committed to fair hiring practices where we hire team members for their potential and advocate for diversity, equity, and inclusion. We do not discriminate based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.

About Us: At USALLIANCE, we pride ourselves on innovation, teamwork, training and development and career planning. As part of our team, you will have the opportunity to grow both personally and professionally in an inclusive and supportive environment. Represent USALLIANCE in the community and form lasting relationships with our members and partners. About This Role: This position works independently and as a part of a team to support the operational functions to enhance efficient and effective payment processing and superior member support. Administers and performs services in relation to ACH, Check, Credit, Debit, and ATM card processing. Knowledge of regulations, compliance, and policies is a requirement. The incumbent will have substantial contact with vendors, members, and employees. Excellent oral and written communication skills, together with strong analytical ability and diplomacy, are required. The incumbent must have the ability to train others, to communicate to the user and to function in a time sensitive environment. Key Responsibilities: Performing transactions and handling requests associated with credit, debit and ATM cards, Handling fraud and dispute claims to include monitoring, reporting, member contact, research and follow-up. Review and adjustments of General Ledger and Internal Account settlement. Maintaining service and volume expectations set forth by Management. Providing back-up support for functions as assigned Handling incoming queries from internal departments and members via phone, chat and email covering all Payment Solutions processes including ACH, Checks, Wires, Cards and Fraud/Disputes. Ensures adherence and stays abreast of company policies, procedures, and industry regulations. Provides support to members, branches, and other departments using tact and diplomacy while adhering to professional standards. Support may come via phone, e-mail, or face to face. Promotes and maintains a positive work atmosphere by behaving and communicating in a manner consistent with professional standards to get along with members, co-workers, management, and vendors. Perform other duties as assigned. Who you are: A minimum of one year banking/credit union expeirence, preferably supporting back-office functions (checking, ACH, wire transfers, credit/debit/ATM card inquiries, disputes/fraud reporting and tracking) Ability to manage time, establish priorities and observe critical processing time frames. Strong analytical, interpersonal, customer service and communication skills. MS Word and Excel proficiency preferred. High School Diploma or equivalent. Performs other job-related duties and projects as necessary. What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth Hybrid Schedule (min 3 days in office to maximize collaboration) A collaborative and inclusive work environment Paid Time Off, Wellness Time & Paid Federal holidays 401K with 6% match High Performance Culture Become a part of a team where your ideas are valued, your growth is supported, and your work makes a difference. Apply today and take the next step in your career with USALLIANCE. EQUAL OPPORTUNITY EMPLOYER USALLIANCE Federal Credit Union, as an Equal Opportunity Employer, values and supports the diverse cultures, perspectives, skills, and experiences within our workforce. This is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements. This may be modified at any time, for any reason, at the sole discretion of management. At this time, USAlliance Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: “USAlliance Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, USAlliance Federal Credit Union will not provide sponsorship for the candidate to work in the United States. It is unlawful for USAlliance to require or administer a lie detector test as a condition of employment or continued employment. In accordance with applicable state laws, an employer who violates this law shall be subject to criminal penalties and civil liability. In the spirit of pay transparency, we are excited to share the base hourly range for this position is $20.86 - $24.50 , exclusive of fringe benefits or potential incentives. This position is also eligible for an annual corporate bonus. If you are hired at USALLIANCE Federal Credit Union, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members as a part is any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer a generous compensation and benefits package. All positions must adhere to standard BSA/AML policies, procedures, and processes. Employees must demonstrate awareness of business functions and how business decisions affect financial and/or non-financial work results.

3350 Boston Road, Bronx, NY 10469 BDC Sales RepresentativePay Range: $55,000 to $100,000 Great Benefits!Prior Experience in Automotive BDC required Join one of the Bronx's leading automotive dealerships and help connect customers with vehicles theyll love . City World Hyundai is seeking a motivated, personable BDC Sales Representative to support our Business Development Center. In this key frontline role, you'll be responsible for handling inbound/outbound calls, scheduling appointments, and delivering a first-class experience that sets the tone for our showroom. If you're passionate about customer service, driven by performance, and ready to grow, we want to hear from you. Ready to Drive Your Career Forward? Apply today and discover what sets City World Hyundai apart. We look forward to welcoming you to our team. Why Work for City World Hyundai? Big Opportunity : Were not just a dealership, were a trusted fixture in the Bronx community, known for our excellent service and customer satisfaction. Growth-Driven Culture : Whether youre starting your career or looking to advance, we offer the tools and environment to support your personal and professional development. Supportive Team Environment : Work alongside seasoned professionals who want you to succeed. We celebrate wins, learn from challenges, and keep morale high. Competitive Pay & Perks : Earn a strong base with performance-based bonuses, plus access to benefits like health coverage, paid time off, and dealership discounts. We Offer: Pay range $55,000 - $100,000 Health, dental and vision insurance 401(k) Paid vacation and holidays Career advancement opportunities Responsibilities BDC Representative: Respond to phone and internet inquiries promptly and professionally Schedule appointments that lead to showroom visits and sales opportunities Collaborate closely with the sales team to ensure smooth hand-offs and follow-through Track communications and updates using CRM tools Meet and exceed daily/weekly call and appointment goals Qualifications BDC Representative: Prior Experience in Automotive BDC required Excellent phone etiquette and written communication skills Reliable, organized, and goal-oriented Bilingual in English and Spanish is a plus Automotive industry knowledge is a bonus, but not required Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving passengers, handling of VIPs, providing special passenger assistance, handling customer complaints and other duties as assigned. The expected pay rate is $20.50/hr. REQUIRED: This role is bilingual - To be considered for this specific role, you must be able to speak Turkish and English Your activities Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance Direct passengers through Customs, Immigration, and Quarantine, as required Make public address announcements as required Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ ticketing software Produce all required, work-related documentation Other duties as assigned Your profile High School diploma or GED equivalent Passionate about customer service and must have relevant work experience Excellent communication skills (written and verbal) in country specific language Additional languages desirable Commitment to continuous improvement Self motivated and able to work independently Attentive to detail and numerate Ability to follow processes and procedures and apply flexible approach when required Must be able to type and learn airline specific computer reservation/ ticketing software Willingness to work in inclement weather At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at ************************* to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only

From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you'll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you'll put our customers - and their customers' needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: * Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. * Always ensure safety and security is never compromised. * Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. * Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. * Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. * Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. * Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers' reservations, standbys, and their luggage. * Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. * Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. * Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: * Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. * Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. * Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. * Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. * Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. * Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. * Fully understand AGI Health & Safety and Security policies. * Attend training courses as may be required by AGI. Physical Requirements: * Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Must be able to stand for extended periods of time. * Must be able to carry heavy items up and down jetway stairs. * Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service agents are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: * Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. * If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. * Must complete SIDA training to obtain airport authority identification security. * Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! 20.50 Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

Proactively welcome customers in the airport and immigration area and offer assistance. Seek out customers who may need additional assistance (large parties, customers with several bags, disabled customers, non-English speakers, etc.) and engage them in conversation to proactively assist and direct them to appropriate areas for service. Meet and greet customers in the airport ticket counter area to assist as requested or required. Serve customers in a caring, efficient, and diplomatic manner. Stand for several hours at a time. Must be able to read airline boarding pass Always be professional in appearance and manners to passengers and any other person in the airport.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 17.00 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!

· Call Centre AND Payroll Timekeeping experience in call centre environment required · Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. ·Two (2) years of experience and Bilingual