Customer service agent jobs in California - 8,060 jobs
Customer Growth Strategist - Financial Services
Accenture 4.7
Customer service agent job in San Diego, CA
We Are
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: **********************
Role Purpose
* Support the development and delivery of customer-led growth strategies by identifying opportunities, validating ideas, and contributing to market launch planning. Consultants work closely with Managers and client teams to turn insights into market-ready propositions.
Key Responsibilities
Conduct research and analysis on customer needs, market trends, and competitive activity.
Execute rapid testing protocols with real and synthetic customers to validate concepts.
Synthesize findings into actionable recommendations for prioritization and launch.
Collaborate with design, product, and marketing functions to shape propositions.
Assist in building business cases for high-priority growth opportunities.
What Success Looks Like
Producing insight and recommendations that directly shape client growth decisions.
Effectively applying proprietary methods to accelerate and de-risk validation.
Building skills in structured problem-solving and client engagement.
Qualification
Basic Qualifications:
* 3+ years in strategy consulting, corporate innovation, or customer insight roles focusing on customer growth for the financial services industry.
Preferred Qualifications:
Demonstrated consulting experience with client-facing delivery.
MBA or relevant innovation program experience a plus.
Strong research and analysis skills.
Exposure to concept testing, prototyping, or agile product/service development.
Excellent communication and collaboration skills.
Understanding of AI/ GenAI
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted on 01/24/2026 and open for at least 3 days.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Washington $80,200 to $180,300
Locations
$48k-61k yearly est. 4d ago
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Customer Service
Appleone 4.3
Customer service agent job in Fremont, CA
Job Title: CustomerService • Great Pay UP to $28/Hr. Immediate need for CustomerService seeking to work in the Financial Services Industry/Banking. This is a great opportunity for someone who is looking for full-time hours, a great work environment and work/life balance.
Description
Depending on experience, you could be the next Client Service Representative.
Summary: New Accounts/CustomerService:
The position is required to be knowledgeable and skilled in opening new consumer accounts. Responsible for processing all new account transactions; assisting clients in their selection of various accounts and financial services; actively cross selling the products and services; maintaining and closing of all account types; performing clerical duties; promotes business for the Bank by maintaining good client relations and referring clients to appropriate staff and partners for new services.
Qualifications: CustomerService:
• A minimum of one year of banking teller experience is required
• Beginner experience with opening consumer accounts is required
• Beginner experience opening basic business accounts is preferred
• Minimum of one year of strong customer relations skills and the ability to communicate and work well with employees and customers in a cooperative, positive manner
• Must possess excellent judgment and the ability to accept responsibility and handle confidential information
• Must be proficient in using Word, Excel, and Outlook applications and banking programs
Essential Duties: CustomerService
• Effectively interviews and profiles customers to recommend appropriate banking products and services
• Actively takes advantage of all sales opportunities, cross-selling bank products, and services to new and existing customers, ensuring recommended products meet the customer's needs, and referring clients to appropriate staff and/or partner(s) as needed
• Generates new business to assist in meeting bank profitability and branch goals
• Open and support consumer and business checking, savings, CDs & IRAs
• Maintains thorough knowledge of bank products and services
• Maintains knowledge and stays abreast of applicable procedures, proper account titling, and required documentation
• Ensures all documentation is approved and uploaded in the core system
• Processes teller transactions as needed and maintains an excellent balancing record
• Responds to client inquiries and requests regarding account
• Adheres to Banking regulations, including but not limited to Bank Secrecy Act
• Provide expedient and courteous service to all clients both in person and on the phone
• Consistently models exemplary customerservice
• Actively listens to customers and maintains a friendly, positive, professional attitude
• Proactively identify and retain \"at-risk\" customers
• Look for ways to go above and beyond their expectations that makes them feel special
Don't miss out on this opportunity. Apply today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
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The pay transparency policy is available here:
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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
********************************************** Contents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$28 hourly 5d ago
Customs Specialist, Senior
ACL Digital
Customer service agent job in San Diego, CA
: GTop 3-5 Required Skills (These are not preferred skills. If the candidate does not have these required skills, they will be rejected completely)
1. Advanced Microsoft Excel Skills
2. Experience with Customs Valuation and HTS Classification
3. Strong data analysis/analytic skills using tools like Alteryx, PowerBI, or PivotTables
4. Strong Communication Skills (Written and Verbal)
5. Familiarity with Microsoft Outlook and OneNote
Technologies: What does this temp must know to perform the required job duties(These are not preferred technologies - If they do not have these technologies they will be rejected completely) Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Education:
Bachelor's degree required in a business, finance, or technical field.
Physical Requirements (Lifting, outdoor work, travel): Desk-oriented job; ability to sit for long periods of time at a computer.
Key Words: Any key words, job titles or competitors that our suppliers can be on the lookout for? Keywords: Import, Export, Trade Compliance, Import Compliance, Classification, Broker, Compliance, Accounting, Finance, Computer Science, Data Analyst
Job Description:
This position is within the Customs & Indirect Tax department and will focus on supporting global import compliance initiatives. This role will be primarily responsible for global import HS classification support of Qualcomm's chip and hardware products, ensuring the business groups comply with Global Trade and regulatory requirements. This position will work closely with program/product management, engineering, R&D, and other Global Trade colleagues to strategically drive and implement jurisdiction and classification processes throughout the product development lifecycle within these groups. This role will also drive continuous improvement in processes and technology of import compliance, from identifying/solving complex classification challenges, to collaborating on remediation of identified risk areas / process gaps between the business stakeholders and Global Trade. Effective verbal, written and presentation skills are needed as the position requires significant interaction with senior management across multiple functions.
Required Competencies
Natural problem-solving skills are necessary to own the process and maintain required data flows.
Fact-finding and analysis are critical parts of the job.
Strong written and verbal communication skills are required.
Demonstrated experience in working independently with minimal supervision.
Minimum Qualifications
Bachelor's degree required in a business, finance, or technical field.
Strong computer skills and advanced knowledge of Microsoft Word, Excel, Outlook, OneNote, PowerPoint, and Teams applications.
Experience in international customs procedures (classification and valuation).
Preferred Qualifications
Experience in the semiconductor industry is a plus.
Experience in the consumer electronics industry is a plus.
Experience in finance or accounting is a plus.
Experience with a trade compliance system is a plus.
Experience with trend analysis or being able to manipulate large sets of data to provide useful/critical analysis to senior management
Experience in HTS/Schedule B classification.
Hybrid Work Environment. Preferably PST, but CST is okay. EST, no.
1 panel interview
Monday through Friday, 8:30am to 5:30pm standard 8-hour work day PST.
Temp position with possibility to roll over to full-time employee status as we currently have an open and approved REQ for FTE.
Comments for Suppliers:
$38k-66k yearly est. 7d ago
Customer Care Representative I
Agendia 4.5
Customer service agent job in Irvine, CA
The Customer Care Representative's 1 primary objective is to ensure all customers receive the best level of customerservice throughout the entire customer experience when dealing with an Agendia representative. An RAR1 serves as an internal and external resource for all customer needs related to product information, patient related inquiries, client supplies, billing inquiries and as an internal support agent to the commercial team for prospective and existing client needs. The RAR1 shall treat all client interactions with the highest-level of professionalism, energetic and have excellent verbal and written communication skills. The RAR1 shall follow all regulatory guidelines according to Agendia's Quality Assurance program and HIPAA compliance since dealing with Patient Health Information (PHI).
POSITION WITHIN THE ORGANIZATION
1. Reports to Regional Account Manager
2. Cooperates with all departments across the organization
3. Participates in:
- Department meetings
- Project meetings
- Working groups
- Project groups
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure all Customer Care Policies and Procedures are followed as it relates to the Regional Account Representative I position.
Ensure that all Agendia's health, HIPAA and safety Policies and Procedures are followed.
Ensure that all customer interactions are handled with the best level of customerservice at all times.
Handle all external and internal client inquiries, requests and concerns timely and with the highest level of professionalism and ensure client needs are met.
Accurately enter and maintain all required patient and customer data into the various systems utilized in the Customer Care department.
Coordinate relationship with CustomerService department in Amsterdam
Assist with Billing and Reimbursement inquiries.
Responsible for in-bound and out-bound telephone calls and ensure all calls are handled within the Customer Care established performance metrics.
Responsible for monitoring and resolving deficiencies within 2 working days.
Ensure that all block requests are complete on a daily basis and escalate any delayed requests to lead and/or department Manager.
Review Therapak (THP) orders on a daily basis and ensure all client supply orders are processed and shipped out timely.
Participate in the "Meet and greet" and "Ride Along" program with Oncology Sales Specialists (OSS) when applicable.
Tracking and monitoring of samples from pick-up to report delivery within the assigned territory.
Responsible for timely retrieval of patient sample block requests from clients and OSS.
Establish and maintain excellent communication with OSS's in your assigned territory and ensure OSSs' are informed of any potential client issues that may be encountered in a timely fashion.
Coordinate with the OSS in your assigned territory a formal introduction to a new client within one week of first sample reported and establish relations with client.
Submit block requests to path labs same working day as request are received. All block requests not completed same day, complete next working day.
Direct contact with top Clients bi-monthly to follow up on issues or questions.
Assist Commercial team with New Account set up in Sales Force.
Assist Commercial team with Portal set up in Sales Force.
Performs other related duties as required or assigned.
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
* This position may interface with all departments within the company.
External:
* N/A
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
High School Diploma or equivalent
2 + years related experience
Experience with Microsoft Office (especially Outlook, Word, and Excel)
Experience with Windows Operating System environment and web applications
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Specific Knowledge Required: Understanding of general laboratory techniques.
Knowledge: Comprehension of a body of information acquired by experience or study.
Skill: A present, observable competence to perform a learned activity.
Ability: Competence to perform an observable behavior.
Punctual, able to be flexible with schedule.
Professional phone demeanor.
High level of accuracy and attention to detail.
Ability to work with multiple systems (software).
Ability to adapt to changing procedures, policies and work environment.
Ability to work in a fast paced team environment.
Effective written and verbal communication.
Desired Skills:
Bachelor's Degree (preferred).
Knowledge of Customer Care principles within the healthcare/lab industry.
Insurance and Billing principles within the medical industry.
Supervisor Responsibilities:
This position requires no supervisory responsibilities.
PRIVACY NOTICE: To review the California privacy notice, click here: ***********************************
Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
Establishes ADA (Americans with Disabilities Act) requirements.
ENVIRONMENT/SAFETY/WORK CONDITIONS
General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains a clean, neat, and orderly work area.
Adheres to Department Specific Safety Guidelines.
TRAVEL
No travel is required.
OTHER DUTIES
Other duties as required.
$36k-44k yearly est. 2d ago
CSR/LOT ATTENDANT
Ace Parking Management, Inc. 4.2
Customer service agent job in Newport Beach, CA
Compensation Range: $19.00 - $20.00 per hour
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
Accountability:
Assist with office duties, including answering phones and emails.
Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment.
Assisting customers with locating vehicles.
Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary.
Resolving customer requests, questions, and complaints.
Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts.
Actively look for ways to assist customers.
What we are looking for:
A valid CA Driver's License
Must be able to stand and walk up to 8 hours per shift.
Must be able to speak clearly, distinctly, and effectively using tact and diplomacy.
Experience dealing with irate customers and resolving customer issues and/or complaints.
An outgoing and enthusiastic personality.
Willingness to do whatever it takes to earn a "Thank You."
What We Can Offer You for All Your Hard Work:
$19 - $20 Per Hour
Medical, dental, vision, life insurance coverage for full-time, eligible employees.
Flexible Spending Accounts for full-time, eligible employees
401k
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$19-20 hourly 7d ago
Customer Service Center Associate (111.25)
American States Water Company
Customer service agent job in San Dimas, CA
Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in busine CustomerService, Associate, Field Service, Skills, Customer, Manufacturing, Retail
$33k-45k yearly est. 3d ago
Head of Customer Experience & Growth
Kaizen Stackup
Customer service agent job in San Francisco, CA
A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement.
#J-18808-Ljbffr
$21k-35k yearly est. 3d ago
Customer Service Representative
Apoyo Financiero Inc.
Customer service agent job in Stockton, CA
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy.
Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members.
Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices.
We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices.
In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace.
Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are.
THE OPPORTUNITY We are seeking success driven customerservice team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.
This is not a remote offer position.
Your role:
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
Customize financial solutions that meet clients needs and financial goals.
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.
GENERAL REQUIREMENTS (Our ideal candidate)
Experience in sales and collections preferred. Minimum 1 year of customerservice experience, (Retail, Sales, Financial Services).
Service-oriented and able to resolve customer grievances.
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish).
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business.
High School diploma or College preferred.
BENEFITS
The base hourly rate for this position is $19.00 - $20.00.
The hourly range is specific to the location of this job posting, and according to education level and experience level.
Medical benefits.
401(K) Retirement plan.
Generous PTO
paid holidays
paid sick days
paid bereavement days for direct family members
paid vacation days
An inspiring career path that will benefit you, your family and your community.
Growth and training career opportunities into leadership roles.
$350 Employee Referral Bonus
POSITION
Non Exempt Positions.
Two days off per week including Sundays.
This is not a remote position offer
We are an Equal Opportunity Employer
Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.
We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
$19-20 hourly 2d ago
Customer Service Representative
Accede Solutions Inc.
Customer service agent job in Oakland, CA
CustomerService Specialist I Duration: 6 Months (Possible Extension) About the Role We are seeking a CustomerService Specialist I to join our Unified Contact Center team. This role is responsible for providing outstanding customerservice while handling inbound and outbound calls, including but not limited to authorizations, referrals, access to care, claims, eligibility, and benefits. The representative will serve as the first point of contact for patients, members, health plans, and providers, ensuring accurate information, timely resolution, and compassionate support.
You will focus on:
Handling Inquiries: Responding to customer inquiries and complaints via phone, email, or other communication channels.
Problem Resolution: Clarifying customer issues, determining the cause, selecting the best solutions, and following up to ensure resolution
Professionalism: Maintaining a high level of professionalism and establishing a positive rapport with customers
Updating Records: Updating member information in Epic during and after each interaction.
Healthcare Knowledge: Staying informed about IPA services, healthcare policies, and procedures.
Escalation: Identifying and escalating complex issues to supervisors or relevant Departments.
Training Participation: Participating in training sessions to improve knowledge of healthcare services and customerservice skills.
Member/Provider Engagement: Building sustainable relationships and trust with the callers through open and interactive communication.
Access to Care: Assisting with providing locations of services for members, such as ancillary providers, and providing information on healthcare plans.
Compliance: Ensuring compliance with healthcare regulations and IPA policies
The Skills, Experience & Education:
Knowledge of medical and health insurance terminology.
Knowledge of Medicare, Medicaid, and commercial insurance.
Ability to multitask in a fast-paced call center environment.
Strong customerservice skills with the ability to handle sensitive and complex inquiries.
Clear communication skills to explain insurance and medical processes in simple terms.
2 years of experience with medical billing and coding (CPT, ICD-10) and insurance processes.
2 years of prior experience in a medical call center or healthcare customerservice role highly desirable.
Technical Skills:
Proficiency with Epic electronic medical records system for patient data and scheduling.
Experience using RingCentral for call management, routing, and communication.
Strong technical proficiency with CRM systems, EMR platforms, and insurance portals.
Familiarity with Athenahealth (Athena) billing system for claims and billing functions.
Preferred Qualifications
Bilingual skills (Spanish/English or other languages) to better serve diverse patient populations.
Prior experience with medical billing, coding, claims processing, authorizations, eligibility, benefits, and referrals in a healthcare setting.
Understanding call center performance metrics (average handle time, first call resolution, call quality).
Education: High School Diploma or GED
$32k-42k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions, LLC
Customer service agent job in Brea, CA
The CustomerService Representative provides effective customerservice for all internal and external customers.
Duties and Responsibilities
Responsible for communicating with customers via phone, email, fax, etc.
Provides timely and accurate information to incoming customerservice orders, status, and product knowledge request
Processes customer orders, changes, and returns
Resolves customer complaints by investigating problems, developing solutions, and making recommendations
Works closely with the Operations Supervisor as directed
Reviews and maintains customer database to track information on account information, statuses, orders, and lead times
Provides timely feedback regarding service failures or customer concerns
Works closely with Sales Representatives on quotes, status of orders etc.
Promotes a safe workplace
Performs other duties as directed
What You Will Bring
Required Skills, Competencies and Qualifications
Strong communication and interpersonal skills
Outstanding customerservice skills
Excellent time management ability
Ability to handle adversity and conflict with successful outcomes
Outstanding attention to detail and accuracy
Possesses strong commitment to team environment while working well with others
Works systematically and logically to resolve problems
Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services
Knowledge of technical details of the company product
Proficient in computer data entry
Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software
2+ years of CustomerService experience in the manufacturing or construction industry
Job Benefits
Medical, Dental, Vision, and FSA are available 30 days following your start date
401k with company match is available after 90 days of employment
Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you
3 PTO days after 60 days of employment (hourly and non-exempt positions only)
2 weeks of vacation after 6 months of employment
10 paid holidays - including your birthday!
$32k-41k yearly est. 2d ago
Customer Service Rep
ASC Engineered Solutions-The Reliable Automatic Sprinkler Co., Inc.
Customer service agent job in Brea, CA
The CustomerService Representative provides effective customerservice for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform CustomerService, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer
$32k-41k yearly est. 2d ago
DME Operations Agent (Cantonese or Mandarin Speaking)
Astrana Health, Inc.
Customer service agent job in Monterey Park, CA
Department: Ops - DME Employment Type: Full Time Reporting To: Peter Wong Compensation: $20.00 - $26.00 / hour Description Job Title: DME Operations Agent*Cantonese or Mandarin Speaking* Department: Operations - DME
About the Role:
We are currently seeking an Operations Agent to join our growing DME Operations team. The Operations Agent is responsible for drop shipping DME supplies to members via DME software, to ensure order accuracy, coordinating customer support including setting in-person appointments, arranging deliveries, and maintaining compliance documentation for dispensed DME supplies. This position is primarily office-based and administrative in nature, focusing on customer communication, order processing, and data entry to ensure smooth operational workflow.
Reporting to the Director of DME Operations, the Operations Agent will collaborate with DME Operations Supervisors and the DME Operations team. The Operations Agent will be responsible for managing inbound calls, confirming, and processing (Drop shipping) DME supply orders, setting in-person appointments, maintaining documentation accuracy and ensuring compliance standards are met.
What You'll Do
Respond to incoming telephone calls and assist members with empathy and professionalism
Confirm new orders via telephone, schedule in-person appointments or gather information for shipping
Process and track supply orders through DME software (e.g. Brightree)
Scan, upload, and maintain digital documentation (e.g. delivery documents, forms, compliance documents, etc.) into DME database
Prepare invoices and support accounting functions as needed
Update and maintain claims (EOB) log
Complete compliance surveys for dispensed supplies
Support Director of DME Operations, DME Operations Supervisors, and DME department with clerical and order management tasks (ex. supplies inventory tracking)
Maintain a clean and organized workspace
Perform other administrative tasks as assigned to balance departmental workload
Other duties as assigned
Qualifications
High School Diploma or equivalent (associate's degree preferred)
Bilingual in Cantonese or Mandarin
Experience in administrative, customerservice, or operations roles
Proficient in Microsoft Outlook, Excel, and other software applications (e.g. Brightree)
Ability to type at least 60 wpm
Strong attention to detail, time management, and communications skills
Highly motivated and able to work with multiple tasks simultaneously
Demonstrated empathy and professionalism when interacting with patients, customers, and other team members
Ability to follow company policies, compliance standards, and HIPAA guidelines
May be required to work overtime to meet departmental objectives/goals
You are great for this role if:
Highly organized and detail oriented with an ability to multi-task in a fast-paced setting
Prior experience with durable medical equipment (DME) preferred
Understanding of Incontinence, Wound Care, Ostomy, and Urology supplies
Knowledge of Brightree software
Excellent oral, writing, and typing skills
Understanding of Health Plan compliance and Federal regulations and standards.
Environmental Job Requirements and Working Conditions
This position is full-time in office. The office is located at 568 Garvey Ave., Monterey Park, CA 91754.
The national target pay range for this role is: $20.00 - $26.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
$20-26 hourly 7d ago
LGB Passenger Service Agent
Alliance Ground International, LLC 4.3
Customer service agent job in Long Beach, CA
Provide exceptional customerservice as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an effici Passenger, Agent, Service, Security, Reservations, Retail, Airline, Health
$30k-37k yearly est. 6d ago
Sales Associate: Custom Specialist - Los Angeles
Alteration Specialists
Customer service agent job in Los Angeles, CA
Job Title: Sales Associate: Custom Specialist Compensation Range: Competitive Packages Reports to: Sales Director We are seeking a driven and results-oriented Sales Associate to join our team at LABEL. This role focuses on direct sales, client acquisition, and building a robust pipeline through cold calling, outreach, and consistent follow-up. If you're a self-motivated "hunter" who thrives on hitting sales targets, taking ownership of your results, and delivering an exceptional client experience, this is an exciting opportunity to grow your career in the custom clothing industry.
What You Will Do
Lead Generation and Sales
Proactively self-source and prospect new clients through cold calling, email outreach, and social media engagement.
Consistently meet or exceed weekly and monthly sales targets, including appointment-setting and revenue generation goals.
Conduct sales appointments with professionals, including business executives and entrepreneurs, in our LABEL showroom or at other convenient locations.
Client Relationship Management
Build and maintain strong client relationships through consistent and personalized follow-ups.
Regularly communicate with clients regarding orders, promotions, and new services to drive repeat business.
Maintain accurate records of all sales activity, client interactions, and performance metrics using our CRM system.
Operations and Business Management
Ensure timely and accurate order submissions, proactively resolving any issues to maintain client satisfaction.
Collaborate with the team to optimize sales workflows and share insights to improve processes.
Training and Certification Period
This role includes a comprehensive two-month training period designed to set you up for success. During this time, you will:
Complete a structured training program to develop the knowledge and skills needed to excel.
Learn and apply LABEL's sales processes, product knowledge, and client engagement strategies.
Meet key benchmarks to track your progress and ensure you are on the right path.
Certification testing will be provided at the end of the training to confirm readiness. Successful completion of the training and certification process is required to begin selling independently.
Attributes We Value
You have a Hunter Mentality. You are motivated by pursuing leads, closing deals, and surpassing sales targets.
You are accountable, taking ownership of your responsibilities, consistently delivering on commitments, and owning both successes and areas for improvement.
You are ambitious and goal-oriented. You have an entrepreneurial spirit that thrives on hitting measurable objectives and finding new ways to succeed.
Self-Motivated and Entrepreneurial: You are proactive in identifying opportunities and taking initiative.
You are Charismatic and Personable. You have a natural ability to connect with clients and foster trust.
Professionalism: You consistently demonstrate reliability, integrity, and a polished demeanor in all client and team interactions.
You are detail-oriented. You ensure accuracy in every aspect of your work.
Coachable and Open to Feedback: You value personal growth and continuous improvement.
What We Are Looking For
1-2 years of experience in sales, cold calling, or customerservice preferred.
Bachelor's degree or equivalent work experience.
Proven ability to meet or exceed sales goals is a strong advantage.
Why Label?
At LABEL, you'll be a key player in building one of the most exciting custom clothing brands in the U.S. While we are a company with over a decade of experience, we are in a dynamic growth phase, operating with the energy and innovation of a startup environment. As a Custom Specialist, you'll have the tools, training, and support to thrive in a fast-paced, results-driven culture where your success drives the company's growth.
This is more than just a sales role; it's an opportunity to create a welcoming and professional atmosphere that leaves a lasting impact on clients, particularly during some of the most significant moments in their lives. You'll help expand our brand while building long-term relationships with clients and partners, all while honing your sales skills and becoming an expert custom clothier.
You'll participate in a comprehensive training program designed to provide exceptional service, technical expertise, and an elevated client experience. As part of a tight-knit operations and sales team, you'll enjoy the excitement and challenges of being part of a growing organization disrupting the custom clothing industry, with unlimited opportunities for career growth.
LABEL is committed to rewarding top talent with competitive compensation, full benefits, and a focus on professional development. If you're looking for a role where you can grow as fast as the brand, be part of something transformational, and help shape the future of custom clothing, LABEL is the place for you!
Compensation
We offer a competitive compensation package with uncapped commission potential-your earning power is limited only by your ambition. After your first year, your income is entirely performance-driven, with no ceiling on what you can achieve. To support your success from the start, we provide one year of training assistance pay, including a minimum income of $42,000 in your first year. With the right drive and determination, the sky's the limit-your success is in your hands.
$42k yearly 5d ago
Member Experience Associate
AAA Northern California, Nevada & Utah 4.1
Customer service agent job in Elk Grove, CA
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position 401 k Matching $1 for $1 company match up to 6% of eligible earnings per pay period. Benefits Medi Associate, Experience, Member Services, CustomerService, Product Sales, Operations, Automotive, Business Services
$31k-47k yearly est. 7d ago
Call Center Representative
APCA
Customer service agent job in Los Angeles, CA
We are looking for a skilled and professional Call Center Representative to join our CustomerServices team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner. You will provide all the necessary information to the clients while adhering to our company policy and procedures.
To be successful in this role, you should have extraordinary communication skills to handle all types of customers. In addition to this, you should have proficient knowledge of our company's policy and services. This will help you to troubleshoot any issue faced by the clients faster.
If you feel you can carry out the duties and responsibilities of this role diligently then send in your applications to us right away!
Requirements
Make and attend necessary phone calls - inbound and outbound calls.
Provide the required information to the customers
Resolve any queries regarding the services of the company
Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible
Search for the sales opportunities as they arise and make full use of it
Identify potential customers and make the necessary sales pitch
Maintain cordial relationships with customers
Maintain database by updating customer information on daily basis
Explain new features to the customers and answer their questions
Write communication scripts for inbound calls
Keep the team informed about customer calls and demos on a regular basis
Bachelor degree in Business Administration or relevant field
2 years of experience of working as a CustomerServices Representative or Call Center Representative
Proficient in English with extraordinary communication and interpersonal skills
Familiar with CRM like Zoho, Hubspot or Salesforce
Knowledge of MS Office
Efficient in achieving targets
Should be a team player
Excellent organizational skills
Good decision making abilities
$30k-40k yearly est. 2d ago
Customer Service Representative
Lori Long-State Farm Insurance Agent
Customer service agent job in San Diego, CA
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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time CustomerService Representative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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$31k-41k yearly est. 5d ago
Vehicle Service Specialist
Henley Companies 4.0
Customer service agent job in San Francisco, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part‑time job with flexible hours, or a full‑time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self‑made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high‑school grad, a well‑seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on‑the‑job training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper‑level management started out in an entry‑level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem‑solving skills
Strong customerservice and communication skills
Ability to work in a fast‑paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Must have reliable transportation.
Essential Functions
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an “all‑inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E‑Verify program.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$24 hourly 6d ago
Customer Service Representative - State Farm Agent Team Member
Brett Baker-State Farm Agent
Customer service agent job in Canyondam, CA
Benefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Brett Baker - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$32k-41k yearly est. 2d ago
Customer Service Representative - Porterville
Bank of The Sierra 4.0
Customer service agent job in Porterville, CA
The CustomerService Representative assists Bank customers on the phone with questions regarding their accounts and Bank products. They must be able to maintain confidentiality and be prepared to deal with upset customers in a professional manner. To remain in the CustomerService Center, the employee must satisfactorily complete or have completed Bank of the Sierra's Teller Training Program and the New Accounts Training Program.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Have a polite and engaging telephone decorum.
Process a minimum of 175 phone calls daily.
Maintain an acceptable knowledge level of Bank products and compliance issues.
Assist customers with questions regarding Bank products.
Be willing and able to learn all "back office" job functions in the CSC.
Be willing and able to cross-sell bank incentive products daily.
Assist customers with questions regarding their various accounts.
Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control.
Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values.
Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Other duties may be assigned.
REQUIRED KNOWLEDGE SKILL AND ABILITY:
To perform the job successfully, an individual should demonstrate the following competencies:
Excellent customerservice skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees.
Mathematical skills.
Strong communication & organizational skills.
Detail-oriented, with a high degree of accuracy.
Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel.
Ability to work in a fast-paced environment & under pressure as needed.
EDUCATION AND EXPERIENCE:
High school diploma or GED equivalent required.
Two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions
WORK ENVIRONMENT:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
AT-WILL EMPLOYMENT NOTICE:
I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful.
By submitting this application, you understand and agree to the at-will notice.
Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.