Customer Service Agent jobs in Carmichael, CA

At NorthBay Health, the Patient Account Representative I, Business Office Clerk, performs office clerical duties, administrative support, minimal insurance billing and other duties as assigned. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. PRIMARY JOB DUTIES * Sorts all incoming mail, logging appropriate mail types (e.g. denials) in the system notes and distributes incoming mail to the appropriate parties as needed. * Responsible for photocopying, filing and maintaining documents as needed. * Complete requests from other departments, doctor's offices and insurance co. in a timely manner. * Perform insurance billing tasks for all insurance as assigned by management. * Processes and work all incoming outsourced vendor requests, as assigned. * Performs all scanning and indexing functions, as necessary. * Processes patient credit card payments in person or over the phone. * Transfers outsourced accounts to the appropriate vendor timely and accurately. * Manages time effectively, prioritizing multiple demands to ensure productivity standards are achieved as outlined in departmental policies and procedures. * Covers the front desk for walk-in patients. * Ensures that customers are treated in a manner consistent with high standards of customer service. * Responds to patient complaints into a courteous and respectful manner, resolves problems pertaining to account charges or billing discrepancies at the time of call or within 24 hours. * Adheres to the quality and productivity measures assigned by the Supervisor on a consistent basis. * Complete special projects. * Perform other duties as assigned. * Education/Training: High School Graduate or Equivalent preferred. College courses with emphasis in Business preferred. * Licensure/Certification: Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of start date. * Experience: * One year customer engagement experience and/or office support in a healthcare setting. * Excellent oral and written communication skills with ability to effectively articulate thoughts into a useful and meaningful discussion. * Some working knowledge in the areas of Medi-Cal, Medicare, Managed Care, Indemnity, Commercial and Workers Compensation preferred. * Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Demonstrates a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Is extremely open to learning new things and teaming with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. * Hours: M-F, based on business need. * Other: Spanish speaking preferred. * Compensation: $29 to $35 based on years of experience doing the duties of the role.

FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well. This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment

K-Designers Home Remodeling Leader - Call Center Representative (Evening Shift) Are you looking for the opportunity to earn Full-time Pay in just Part-time Hours? Does being part of a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company - offering growth opportunities, sound exciting? If you have the desired qualifications, you could be earning: $17 Hourly Pay + Commission Pay = Total Potential Income of $40,000 to $70,000+ annually ! Spiffs, CA$H plus Bonus Prizes & SO MUCH MORE!!! Flexible Part time opportunities to fit AM or PM schedules!! Part-time positions available now, with Full time potential for top performers. Opportunities for advancement. K-Designers promotes from within. You will be speaking with people and setting appointments - sending our sales reps out in 17 different states to provide Homeowners with estimates for Home Improvement Services & in-home demonstrations! GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HERE!!! MUST work well with others, have good phone etiquette, eager to learn from the best and be dependable. Access to world class training. Responsibilities · Setting appointments -Inbound/Outbound calls · Provide an exceptional customer experience with each call. · Accurate customer information entry into our database to set each appointment. · Make OUTBOUND calls to potential customers as necessary for various follow-up initiatives. · Additional administrative duties as required. Qualifications Qualifications * 1-3 years' experience working in a call center/customer care environment (preferred) * Excellent customer service, both written and verbal * Excellent typing and grammar skills * Process focused - structure and consistency are key * Great attention to detail and strong project management skills * The ability to successfully work as part of a team and autonomously * Appointments Plus/CRM knowledge is a plus Job Type: Part-time Work Location: ONSITE IN OUR CORPORATE OFFICE All Hires are contingent on Background checks and Drug screen K-Designers is an Equal Employment Opportunity Employer #INDKDC

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a "can do" selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: * Promote the Pick-n-Pull Safety Culture. * Be a team player. Work as a member of the team to help the team achieve its goals. * Maintain a high level of integrity. * Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. * Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. * Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. * Follow all company policies and procedures. * Identify when customer interaction requires assistance from management. * Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. * Additional duties as assigned. Qualifications: * Must work safely at all times. * Must have good people skills with an outgoing friendly positive attitude. * Able to work retail hours including overtime, weekends and holidays. * Must have reliable means of transportation. * Must be able to read, write, and speak in the English language. * Bilingual in Spanish a plus, but not required. * Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. * Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. * Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. * Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. * Vision must be sufficient to perform job functions safely as described above. * Able to work on feet (stand and walk) for assigned work shift. Job Conditions: * Exposure on a regular basis to outdoor weather conditions. * Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.

K-Designers Home Remodeling Leader - Call Center Representative (Evening Shift) Are you looking for the opportunity to earn Full-time Pay in just Part-time Hours? Does being part of a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company - offering growth opportunities, sound exciting? If you have the desired qualifications, you could be earning: $17 Hourly Pay + Commission Pay = Total Potential Income of $40,000 to $70,000+ annually! Spiffs, CA$H plus Bonus Prizes & SO MUCH MORE!!! Flexible Part time opportunities to fit AM or PM schedules!! Part-time positions available now, with Full time potential for top performers. Opportunities for advancement. K-Designers promotes from within. You will be speaking with people and setting appointments - sending our sales reps out in 17 different states to provide Homeowners with estimates for Home Improvement Services & in-home demonstrations! GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HERE!!! MUST work well with others, have good phone etiquette, eager to learn from the best and be dependable. Access to world class training. Responsibilities * Setting appointments -Inbound/Outbound calls * Provide an exceptional customer experience with each call. * Accurate customer information entry into our database to set each appointment. * Make OUTBOUND calls to potential customers as necessary for various follow-up initiatives. * Additional administrative duties as required. Qualifications Qualifications * 1-3 years' experience working in a call center/customer care environment (preferred) * Excellent customer service, both written and verbal * Excellent typing and grammar skills * Process focused - structure and consistency are key * Great attention to detail and strong project management skills * The ability to successfully work as part of a team and autonomously * Appointments Plus/CRM knowledge is a plus Job Type: Part-time Work Location: ONSITE IN OUR CORPORATE OFFICE All Hires are contingent on Background checks and Drug screen K-Designers is an Equal Employment Opportunity Employer #INDKDC

Job SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Answering and return phone calls and texts. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You will also be willing to learn the appliances and other product we sell, so that you can makes sales as well.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Receive incoming calls in a professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Selling Appliance and accessories to customers Qualifications: Minimum two years office experience Appliance sales experience (recommended) Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits/Perks Flexible Scheduling Growth and Career Advancement Opportunities Great Working Environment Compensation: $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our call centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Mind, you will provide essential support to help service users understand their mental health and explore the options available to them, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

America's Dream HomeWorks, one of the fastest-growing names in the acrylic bath remodeling industry, is seeking a talented Call Center Representative to join our team in the Sacramento, CA area and surrounding locations. We specialize in custom bath remodeling, offering homeowners bathrooms that are not only beautiful but also durable and low-maintenance. Join our team of professionals, earn a competitive income, and contribute to our rapid growth. This is an exciting opportunity to make a positive impact on homeowners' lives while advancing your career. Morning and evening shifts are available. Please note: This is an in-office position. We are looking for full-time staff to work at our call center. Job Overview: The ideal candidate will have strong customer service skills. You'll be responsible for reaching out to homeowners via phone to set up qualified appointments for free consultations. Additionally, you'll update lead information, confirm/reschedule appointments, and respond to inquiries from potential customers. Key Responsibilities: Deliver a structured pitch to homeowners. Tailor the pitch to address the specific needs of individual homeowners. Handle inquiries, objections, and questions from homeowners. Collect necessary homeowner details, including names, addresses, and phone numbers. Set up and confirm appointments for consultations. Input lead and appointment details into the system. Coordinate appointment scheduling for sales representatives or canvassers. Perform quality control on phone calls. Follow up with homeowners for continued engagement. Maintain and update lead information and reports. Qualifications: Previous experience in a call center, sales, or marketing is preferred. Familiarity with telemarketing, sales strategies, or promotions. Product knowledge (training will be provided). Proficient with relevant computer applications. Key Skills: Strong communication and information management abilities. Persuasive and adaptable. Self-motivated with a high energy level. Resilient and able to handle stress. Initiative-driven and tenacious. Continuous training and professional development. Opportunities for career advancement. Join us and be part of a team that's changing the game in bath remodeling!

Welcome to Visio Hype, where we turn your moments into unforgettable stories through the lens of creativity and passion! At Visio Hype, we believe that every moment is a masterpiece waiting to be captured. We are not just a videography company; we are storytellers who specialize in transforming your special occasions into cinematic experiences that you'll cherish forever. Job Description: Visio Hype is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers and will provide exceptional service in a fast-paced call center environment. Your main responsibilities will include resolving customer inquiries, providing product information, and managing customer accounts. Responsibilities Answer inbound calls and respond to customer inquiries promptly and professionally Resolve customer issues and complaints in a timely manner, escalating as necessary Provide accurate and complete information about our products and services Update customer accounts with relevant information and maintain accurate records Follow communication scripts and guidelines to ensure consistency in customer interactions Identify and escalate priority issues to the appropriate department Requirements High school diploma or equivalent Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to work well under pressure Proficient in the use of computers and call center software Previous call center experience is preferred but not required Ability to multitask and prioritize tasks effectively Join the Visio Hype team and be part of an exciting and creative environment where your skills and talents can shine. Apply now to embark on a rewarding career in video production!

Responsibilities Enjoy the opportunity to positively affect the health and well-being of entire communities. As the Clinic Supervisor at our Dignity Health Medical Group Citrus Heights, you'll oversee the staff (patient care team, front desk, records, and ancillary services) in the outpatient clinic caring for our patients. Every interaction is an opportunity to improve your understanding of a patient's needs, the needs of your patient care team, or the needs of your clinic. You'll advocate for your team as you support them in reaching their full potential, aligning with our operational goals and objectives. To thrive in this role, you need to be accountable and confident. You're an excellent communicator in one-on-one interactions and in front of groups. It's also important for you to be comfortable holding tough conversations, as you are responsible for the performance of your people and your clinic. Success in this role means you: * Oversees smooth flow of clinic operations, acts as a resource to staff for operational needs, and handles day-to-day patient satisfaction concerns * Ensure your direct reports and department are positioned to deliver the best care possible to our patients * Recruits, hires, trains, disciplines and supervises staff, including performance evaluations, and competency assessments * Assist with budget development, management and issues cost effective operations * Monitor productivity and efficiency of your department * Mentor people on your team. Share your knowledge and confidence with the patient care team * Be responsible for the safeguard of patient health and financial information Qualifications Minimum Qualifications: * 3 years of Outpatient Clinic Experience * High school diploma or equivalent * Demonstrated ability to effectively supervise productive, engaged teams and work with providers. Knowledge of or ability to learn the budgeting process, management reports, accounting, purchasing and patient billing process and systems. Knowledge of computers, systems and software, including word processing, spreadsheet, database, clinical information systems, electronic medical records, billing systems, and other application packages. Health insurance knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices * Is a visible and results oriented leader with a focus on doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests. Employs a style that is transparent, credible, and focused on relationship building, influence, conviction and integrity. High degree of resilience, has a sense of urgency, is outcome driven and can thrive in an environment of rapid change while effectively managing pressure in an effective and professional manner. Excellent interpersonal and communication skills. Ability to express ideas effectively, both orally and in writing. Ability to demonstrate Dignity Health's values and exercise tact and diplomacy in dealing with others. Ability to effectively supervise and motivate others. Ability to work effectively and independently under pressure with minimal direction. Supports providing exceptional patient care within a highly regulated and constantly changing environment Other Preferred Qualifications: * Previous out-patient practice management experience. Previous experience in the assigned medical group. Previous lead or supervisory experience in a union environment * Bachelor's degree in business, finance or healthcare administration or related field, or equivalent combination of experience and education * RN or LVN license & experience Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130+ clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve .We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. One Community. One Mission. One California

Job DescriptionDescription: Call Center Representative I Department: Operations Reports to: E-Branch Manager FLSA Classification: Non-exempt Compensation: $22.00 - $27.38 per hour Job Summary: The Call Center Representative I’s primary responsibility is to respond to member requests received over the phone and through correspondence received in the mail and email. Supervisory Responsibilities: None Duties/Responsibilities: Performs assigned teller tasks associated with the processing of member transactions such as posting deposits, loan payments and check withdrawals. Responsible for following proper identification procedures, performs a variety of account transaction requests received by phone including, but not limited to, deposits, loan payments and transfers. Research and resolve member questions, problems and concerns by telephone, written correspondence or in person. May be responsible for receiving and taking applications for loan products. Responsible for maintaining accurate and legible record of all transactions. Responsible for adhering to all established policies and procedures including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP), Member Due Diligence (MDD), HIPAA, ADA, and other federal/state compliance regulations. Maintains up-to-date knowledge of credit union policies, procedures, products and services. Performs other related duties as assigned. Requirements: Required Skills/Abilities: Knowledgeable in all aspects of the Credit Union operations. Strong verbal and written communication skills. Strong interpersonal and customer service skills. Strong organizational skills and attention to detail. Strong time management skills with a proven ability to meet deadlines. Ability to function well in a high-paced and at times stressful environment. Education and Experience: High School Diploma. Minimum three to six months prior call center environment experience or equivalent preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. May require standing and walking 25% of the time, lifting up to a maximum of 50 pounds, and other physical actions that include stooping, kneeling, crouching, crawling, reaching, pulling, and pushing. May be required to work in an environment with high noise levels and unpredictable temperature and ventilation. The above information on this position has been designed to indicate the general nature and level of work to be performed by employees designated for this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, or physical requirements. Central State Credit Union is an equal opportunity employer.

Pay: $18 - $25 per hour Join the Sierra Pacific Team - Leaders in Home Services Since 1984 Are you looking for a dynamic role with a company that's been a trusted name in residential home services for over 40 years? At Sierra Pacific, we specialize in HVAC, Solar Pool Heating, Solar Electric, Generators, Water Treatment, and Windows. We're passionate about delivering the "Wow" experience to our clients - and we're looking for a Service Dispatcher who shares that same commitment to excellence, integrity, and teamwork. Position Overview As a Service Dispatcher, you'll play a key role in keeping our field operations running smoothly. You'll be responsible for scheduling, routing, and communicating with our Service Technicians throughout the day. You'll track technician locations, job statuses, and make real-time decisions to ensure appointments stay on track and customer expectations are exceeded. This is a fast-paced, detail-oriented position that requires quick thinking, multitasking, and strong communication skills. You'll work closely with our customer service team and technicians to deliver top-tier service every day. Key Responsibilities Efficiently schedule and route Service Technicians for maximum productivity Provide real-time call-by-call dispatching support to technicians in the field Keep clients updated on scheduling, parts availability, appointment confirmations, and follow-ups Ask qualifying questions to set technicians up for success on-site Assist with incoming calls in the customer service center as needed Coordinate and schedule prepaid maintenance appointments What We're Looking For 1+ year of dispatching or related experience preferred Excellent multitasking and decision-making skills in a fast-paced environment Strong team player with a commitment to collaboration and communication Reliable with a solid attendance record Customer-focused mindset with a desire to go above and beyond Able to occasionally lift up to 50 lbs What We Offer Medical, Dental, and Vision Insurance Paid Vacation and Holidays 401(k) with Employer Match Paid Training and Development Year-Round Stable Work Environment

Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills. Specific duties include: · Handle inbound phone inquiries and web appointment requests from customers · Navigate through multiple computer applications with speed and accuracy · Maintain a high level of world class customer service/professionalism to all customers · Recommend additional products that best suit the customer · Accept and implement coaching and feedback in order to achieve individual and team performance goals · Other duties as assigned Candidate requirements: · High school diploma or equivalent required · Previous customer service experience required · Call center experience highly preferred · Excellent verbal and written communication skills · Proficient computer abilities In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. DUTIES AND RESPONSIBILITIES · Follow the BDC scripts and guidelines on all inbound and outbound calls · Ensure that all calls presented are answered promptly and professionally · Ability to work well under pressure · Must possess strong organizational skills, time management skills, and the ability to multitask · Acquire a complete knowledge of service information related to the makes and models of the dealership · Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software · Ensure that all information entered into BDC software is consistent and accurate · Maintain a current knowledge of coupons, direct mail pieces, and recall information · Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures · Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance · Ensure that all outbound calls such as - not limited to - No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner · Consistently meet the guidelines set for number of activities to be completed daily · Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel · Demonstrate the ability to interact effectively with dealer personnel at all levels · Maintain strict confidentiality of confidential personal information for our customers · Perform other duties as assigned · Maintain a professional code of conduct at all times QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems. REASONING ABILITY Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required. NOTE This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments). Job Type: Full-time Salary: $15.50 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Supplemental pay types: Commission pay Work Location: In person

Job Description General information Job Title CST2AGT - CS Ticket Agent/SMF/BILINGUAL SPANISH Date Monday, November 11, 2024 Entity Unifi Aviation, LLC State California City Sacramento Base Pay Rate: $ 16.50 Full/Part Time Part Time Exempt or Non-Exempt Position Non-Exempt Part Time Days Days of the week ShiftShift Start TimeMonday, Tuesday, Wednesday, Thursday, Friday, Saturday, SundayP.M. shift Requirements and Description Summary Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily! Responsibilities Assists passengers with their baggage pick-up. Assists passengers to resolve issues with their delayed, lost, or damaged items. Utilizes computer software to track and catalog luggage. Handles customer interaction with class in an efficient, effective, and professional manner. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Basic Qualifications High School diploma or GED. Ability to pass a pre-employment drug screen. Ability to pass up to a 10-year background check. Must be at least 18 years of age. Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986. Must be Bilingual/Spanish Benefits We provide competitive compensation i.e., a full benefit plan. As a fast-growing business, we offer excellent opportunities for exciting and challenging work. As our company continues to grow, you can expect unlimited career advancement! "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.""Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status." "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Job DescriptionThe Customer Experience Representative at Jeff Beck Allstate Agency is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales. Opportunity: Start or continue a career with long term growth potential. Throughout the last year, insurance was considered an essential business and our business did not slow down. Work in a small office environment interacting with our customers and prospects via phone, email, text and in person. Our customers appreciate what we can do for them by providing and servicing their insurance needs. You can be a part of this. Earn a competitive base salary, monthly and annual bonuses, PTO, fully paid health insurance and retirement savings. Ongoing training. Responsibilities: Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Qualifications: Obtain and maintain a California Personal Lines or Property/Casualty Broker Agent license. Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment and Technology and Computer proficiency including agency management systems. Benefits/Perks: Competitive Pay Professional Development Job Stability in a growing industry Compensation: $18.00 - $20.00 per hour Becoming an Insurance Professional Insurance Professionals go by many names: Brokers, Agents, Underwriters, Claims Representatives, Adjusters, etc. No matter the name, what they all have in common is a calling to help prepare people for the future. Here at Jeff Beck's Allstate Agency in Elk Grove, CA, we have, for over 17 years, been serving our customers in Elk Grove, Sacramento, the surrounding areas and across the state. We help our customers manage risk by insuring their cars, homes, personal property, motorcycles, boats, small businesses and their family's financial future. As a member of our team you will work with our customers and the insurance companies we represent to provide excellent customer service. This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

Job Details Vacaville, CA Full Time $17.00 - $17.00 HourlyCALL CENTER REPRESENTATIVE Position Status: Full-Time Classification: Non-Exempt Managing large amounts of inbound and outbound calls in a timely manner Identifying income-eligible PG& E customers from a proprietary database. Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Meet personal/team qualitative and quantitative targets Schedule appointments for Energy Specialists based on availability. Using appointments plus software to schedule appointments. Understanding and communicating program offerings and requirements. Obtaining owner permission for work to be completed Education and Experience: High school graduate or GED Schedule: Full-time - 40 hours per week Office Hours 8:00am - 4:30pm Bonus Pay Based on Daily Volume Benefits: Medical Dental Vision Life Insurance Employee Assistance Program 403(b) matching Contributions Paid time off CHOC is a community development organization that has distinguished itself as an affordable housing provider for over 29 years. For more information on CHOC, please visit ******************** The CHOC/Energy Savings Assistance Program is funded through PG&E and Richard Heath and Associates. This program is designed to provide home energy assessments, energy education and conservation installation services to low income qualified households in Yolo, Solano, and Sacramento counties. This role offers the opportunity to make a significant impact on the lives of our residents and the communities we serve. If you are passionate about affordable housing and have the skills and experience, we are looking for, we encourage you to apply. Community Housing Opportunities Corporation (CHOC) is committed to hiring local and regional candidates for our respective CHOC Energy, CES Integrated, Community Impact and Sterling Asset Management divisions. Since 1984, CHOC has provided housing and self-sufficiency to thousands of families, delivering needed services to low-income individuals and families. We seek job candidates who are committed to helping us achieve our mission, vision and common goals of affordable housing, energy efficiency, family services, property management and a high quality of life for our residents and customers. We look forward to meeting you! Qualifications Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices a plus Ability to multi-task, set priorities and manage time effectively Data Entry Skills Bilingual a plus Previous experience in a customer support role a plus

Job Description Service Dispatcher Pay: $18 - $25 per hour Join the Sierra Pacific Team - Leaders in Home Services Since 1984 Are you looking for a dynamic role with a company that's been a trusted name in residential home services for over 40 years? At Sierra Pacific, we specialize in HVAC, Solar Pool Heating, Solar Electric, Generators, Water Treatment, and Windows. We're passionate about delivering the "Wow" experience to our clients - and we're looking for a Service Dispatcher who shares that same commitment to excellence, integrity, and teamwork. Position Overview As a Service Dispatcher, you'll play a key role in keeping our field operations running smoothly. You'll be responsible for scheduling, routing, and communicating with our Service Technicians throughout the day. You'll track technician locations, job statuses, and make real-time decisions to ensure appointments stay on track and customer expectations are exceeded. This is a fast-paced, detail-oriented position that requires quick thinking, multitasking, and strong communication skills. You'll work closely with our customer service team and technicians to deliver top-tier service every day. Key Responsibilities Efficiently schedule and route Service Technicians for maximum productivity Provide real-time call-by-call dispatching support to technicians in the field Keep clients updated on scheduling, parts availability, appointment confirmations, and follow-ups Ask qualifying questions to set technicians up for success on-site Assist with incoming calls in the customer service center as needed Coordinate and schedule prepaid maintenance appointments What We're Looking For 1+ year of dispatching or related experience preferred Excellent multitasking and decision-making skills in a fast-paced environment Strong team player with a commitment to collaboration and communication Reliable with a solid attendance record Customer-focused mindset with a desire to go above and beyond Able to occasionally lift up to 50 lbs What We Offer Medical, Dental, and Vision Insurance Paid Vacation and Holidays 401(k) with Employer Match Paid Training and Development Year-Round Stable Work Environment

Job description Business Development Representative GROWING AUTOMOTIVE DEALERSHIP IS LOOKING FOR CALL CENTER SPECIALISTS. This position is responsible for assisting service customers with scheduling appointments, updates on vehicle statuses, and customer retention efforts. Specialists must maintain regular attendance and demonstrate exceptional phone skills. Successful candidates will be flexible, possess good organizational skills, and maintain outstanding attention to detail. Consumers services specialists must also demonstrate good time management skills, be self-motivated and possess good interpersonal skills. Specific duties include: · Handle inbound phone inquiries and web appointment requests from customers · Navigate through multiple computer applications with speed and accuracy · Maintain a high level of world class customer service/professionalism to all customers · Recommend additional products that best suit the customer · Accept and implement coaching and feedback in order to achieve individual and team performance goals · Other duties as assigned Candidate requirements: · High school diploma or equivalent required · Previous customer service experience required · Call center experience highly preferred · Excellent verbal and written communication skills · Proficient computer abilities In addition to a competitive hourly rate of pay, representatives may qualify for department bonus incentives. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager SUMMARY The Business Development Representative focuses on increasing the service traffic of the dealership by receiving inbound service appointment calls and making outbound calls which produce solid and specific appointments for the service department. The BDR must be a friendly, articulate, enthusiastic, and self-motivated team player with outstanding communication skills, a positive attitude, and an excellent work ethic. DUTIES AND RESPONSIBILITIES · Follow the BDC scripts and guidelines on all inbound and outbound calls · Ensure that all calls presented are answered promptly and professionally · Ability to work well under pressure · Must possess strong organizational skills, time management skills, and the ability to multitask · Acquire a complete knowledge of service information related to the makes and models of the dealership · Develop proficiency with all features of the BDC Customer Relationship Management (CRM) software · Ensure that all information entered into BDC software is consistent and accurate · Maintain a current knowledge of coupons, direct mail pieces, and recall information · Develop a thorough understanding of and demonstrating adherence to the BDC and dealership policies and procedures · Consistently maintain daily, weekly, and monthly goals which correspond to the objectives of the dealer and your individual performance · Ensure that all outbound calls such as – not limited to – No Show, Confirmation, Marketing, Follow Up, and Task List calls are made in a timely and effective manner · Consistently meet the guidelines set for number of activities to be completed daily · Ensure that the appointments are set consistent with policy/evenly distributed and and set for the appropriate times and personnel · Demonstrate the ability to interact effectively with dealer personnel at all levels · Maintain strict confidentiality of confidential personal information for our customers · Perform other duties as assigned · Maintain a professional code of conduct at all times QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Business Development Representative Job Title: Business Development Representative Reports to: BDC Manager EDUCATION and/or EXPERIENCE High school diploma or general education diploma (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Must be proficient in Microsoft Office including Outlook, Word, and Excel and possess the ability to navigate through multiple windows and multiple software applications. Knowledge of Google Docs/Drive is beneficial. Must be able to work well with customers and work well under pressure. Must possess strong organizational and time management skills. Must also possess the ability to multitask. Will be trained on dealership computer systems. REASONING ABILITY Ability to apply common sense, understanding to carry out instructions furnished in written, oral, or diagram form. The individual must be able to deal with problems involving several concrete variables in standardized situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The individual will work at a desk in an office setting for most of the shift. S/he will spend several hours a day speaking to clients and internal staff selling, problem solving and making appointments. Professional personal appearance is required. NOTE This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush job, or technological developments). Job Type: Full-time Salary: $15.50 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Supplemental pay types: Commission pay Work Location: In person