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  • Customer Engagement Representative

    SKF Inc. 4.6company rating

    Customer service agent job in Ladson, SC

    Salary Range: $ 59,000.00 to $ 70,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos. Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030. We're guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet. We're a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment. Learn about SKF at ************ Company SKF Aerospace is the world's leading supplier of a wide assortment of aerospace solutions encompassing bearings, seals, rods, struts, precision elastomeric devices and aero-engine, and gear boxes. SKF Aero Bearing Service Center, located in Ladson SC, is an FAA Repair Station providing world-class inspection / repair services to bearings fitted to the most advanced commercial and military engine programs. Customer Service Responsibilities * Process customer orders/changes in system according to established department policies and procedures and provide customer with order acknowledgements. * Review customer contracts particularly Customer Purchase / Repair Orders compliance and repair requirements. * Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact. * Work in conjunction Sales to process Request for Quotes (RFQ) * Interface with customers daily regarding bearing status, order placement/expedite, and/or issues. * Assist Account Receivables especially in addressing past due invoices. * Validates orders entered in the system are correct prior to repair and shipping to customer. * Perform billing and invoicing to customer for daily shipment activity. * Issues credits for short payments, customer rebate programs. * Update and distribute weekly status reports to customers. * Update customer mandated portals / interface. * Alert appropriate departments of any potential delivery problems, * Coordinate with internal teams to resolve issues impacting the business. * Perform other related duties as assigned by management. * Facilitate the transfer of product through the repair process from receiving through inspection, repair, and shipment. * Serve as point-of-contact for shipping broker for international customers. * Additional duties - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Experience Requirements: * Minimum of 2 years' experience preferred in customer service in aerospace or other custom manufacturing environment. Experience in Aerospace - Maintenance, Repair & Overhaul (MRO) is a plus. * Applicant to hold at least an Associate Degree. Additional education or related training is a plus. SKF will consider a combination of education and relevant experience. * Track record of effectively resolving customer related issues, improving processes, and helping in efficiency * Proficient in Microsoft Office with concentration in Excel, Word and PowerPoint. * General comprehension of contracts and terms and conditions * Ability to work in a team environment and independently. * Courteous, clear, and professional manner * Outstanding communication and relationship-building skills * Excellent computer skills with proficiency in MS office * Exceptional attention to detail with an error-free work product * Demonstrate strong analytical and problem-solving skills. * Must be able to prioritize multiple tasks and manage time efficiently. * Must be able to work well with internal customers and all levels of management. * Experience placing and reviewing purchase orders. * Must be a US citizen or green card holder. * Must be competent to read, write and communicate in English language. What You'll Love About SKF: Rest and Relaxation. Enjoy a generous PTO policy and 13 paid holidays. Work/Life Integration. SKF supports work/life integration, home, family, community, personal well-being and health. Flexible work options available, depending on role. Diversity in the Workplace.?At SKF, we strive to embed Diversity, Equity and Inclusion in everything we do. By developing a culture of belonging, our people can flourish; leading to an inclusive, equitable environment that promotes leadership, engagement and innovation. Best in Class Benefits. SKF cares about the wellbeing of our employees. Comprehensive healthcare options to fit your needs and opt out payment. Added benefits include company paid life insurance, STD, LTD. Supplemental benefits include critical illness coverage, tuition reimbursement, employee discount programs, and much more! Bonus. SKF offers STVS (Short Term Variable Salary) or Sales Incentive based on company performance and at the discretion of management. Invest in your Future. Participate in our 401K program that boasts a 10% employer contribution: 100% match up to 5% of your elected contribution (100% Vested) plus an additional 5% company contribution. Reports to: Senior Director of Sales Location: Ladson, Sc Job ID: 23658 SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. By applying to this job you acknowledge how SKF treats candidate data. Click HERE to review the SKF Data Privacy Consent Statement.
    $59k-70k yearly 20d ago
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  • Customer Service Specialist - Creek Collective

    City of Goose Creek, Sc 3.7company rating

    Customer service agent job in Goose Creek, SC

    This part-time Customer Service Representative position is within the recreation department and will primarily be based at the Creek Collective, with the Recreation Complex serving as an additional location as needed. The work hours for this role will primarily be Saturday 12:45 p.m. - 6:15 p.m. with possible weekday evening availability *hours may vary depending on events/classes. Candidates must be available to work on Saturdays as part of their regular schedule. Creek Collective is located at 222 St. James Avenue, Goose Creek, SC 29445 ESSENTIAL JOB FUNCTIONS * Provides customer service to the members and visitors of the Recreation Center. * Assists the public with questions, comments, complaints, and problems regarding all aspects of City services. * Monitors members using the gym and/or involved in basketball or other activities to ensure safety and enforcement of rules and regulations. * Responsible for securing the building at the end of the day, if scheduled. * Processes registrations for memberships, sports, classes, and programs. * Accepts payments and balances cash drawer daily. * Answers phone calls and provides information to customers. * Provides administrative support to department personnel. * Assists with special events and parties as needed. * Serves as back up to co-workers. * Performs other duties as assigned. MINIMUM REQUIREMENTS * High School Diploma or equivalent, required. * Ability to work weekends. * Six months' experience in an office setting, to include contact with the public, utilizing computers and handling cash, required. * Ability to successfully obtain CPR and First Aid Certification within 90 days of hire, required. * Valid South Carolina Driver's License, preferred. KNOWLEDGE, SKILLS AND ABILITIES * Knowledge of departmental policies and procedures. * Knowledge of basic accounting and mathematic functions. * Ability to provide quality customer service, to include handling difficult customers. * Ability to communicate effectively both orally and in writing. * Ability to use computers and various software programs, to include Word and Excel. * Ability to work under pressure, in a fast-paced environment. * Ability to multi-task. PHYSICAL DEMANDS Continuously requires fine dexterity, sitting, using vision, and hearing, and talking. Frequently requires handling. Occasionally requires standing and walking. Sedentary strength demands include exerting up to 15 pounds occasionally or negligible weights frequently; sitting most of the time. MENTAL DEMANDS Frequently requires time pressures, frequent change of tasks, performing multiple tasks simultaneously, and working closely with others as part of a team. Occasionally requires noisy/distracting environment. WORK ENVIRONMENT The work is typically performed in an office setting, relatively free from unpleasant environmental conditions or hazards. REASONABLE ACCOMMODATION The City of Goose Creek is and Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to qualified individuals with disabilities to perform essential job functions. Prospective and current employee should contact Human resources to request and ADA accommodation. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description. The City reserves the right to revise this position description at any time.
    $28k-34k yearly est. 60d+ ago
  • Lead Airport Agent - Customer Service

    Envoy Air Inc. 4.0company rating

    Customer service agent job in Charleston, SC

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Provide efficient, friendly service to all of our customers Promote and sell air travel with American Eagle and American Airlines and/or one of our contracted carriers Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges Escort passengers from the terminal to and from the aircraft ensuring a safe path at all times Complete all necessary arrangements for accommodating passengers with reservations, stand-bys, luggage, cabin availability, and in-flight supplies Determine flight close-out time and prepare, complete, and check various flight forms for accuracy Conduct agent observations and associate activities Administers local training programs and is responsible for scheduling, manpower utilization as well as maintaining a safe, dependable and consistent operation Maintains supplies and inventory control logs Prepares customer correspondence, investigates discrepancies, and compiles statistical data for reports Assist management in the completion of administrative duties and to acts as a company representative when assigned In this role the employee may be subject to engine fumes, vehicle emissions, dust, and engine noise Responsible for standing, using finger dexterity, typing, climbing, and descending stairs numerous times a day Check baggage and parcels weighing up to 75 lbs. which involves carrying, bending, lifting, and turning Meet arriving aircraft by standing to operate a mobile mechanical jet-bridge with a length of up to 110 ft. and weighing approximately 57,000 lbs It is required that the agent can use depth perception and peripheral vision to extend and position jet-bridge observing all stationary and moving vehicles in the immediate area Open and close aircraft cabin doors, without assistance, by pushing, pulling, reaching, bending and twisting Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role Willing and able to work a variety of rotating shifts including days, nights, overnights, holidays, weekends, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags and other items weighing up to 75 lbs. Must be customer focused, detail oriented, and interested in the airline industry Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Possess the legal right to work in the United States Demonstrated ability to communicate verbally and in writing Strong organizational, interpersonal, negotiation, and leadership skills preferred Above average attendance preferred Ability to read, write, fluently speak, and understand Spanish (in some locations) preferred One year of customer service experience preferred Prior training and/or curriculum development experience preferred Experience using Word and Excel preferred Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled We can recommend jobs specifically for you! Click here to get started.
    $35k-41k yearly est. Auto-Apply 12d ago
  • Community Engagement Specialist

    South Carolina On-Site

    Customer service agent job in Charleston, SC

    We were founded to provide growing and deserving charities with the promotional reach they need via in person interactions with the community to increase exposure and fundraising. We are looking for assistance in generating donations, managing clients' customer acquisition, market research and targeting their key demographics. Community Engagement Specialist Job Duties: Engage and qualify potential donors at local events while carefully explaining how funds are allotted Provide hands-on support with the potential donor(s) throughout duration of the event Promote and raise awareness for charitable causes with your team Attend training to learn basic client information and our specific processes Effectively communicate with cross-departmental teams After initial training, assist in managing team members to achieve promotional event goals Shadow management staff and gain comprehensive knowledge on how to manage team members and motivate them to create a positive donor experience at events Our Company Offers: A positive fun environment where learning and growing are encouraged Outstanding growth potential while still staying congruent to intrinsic values by impacting the community positively Regular meetings with the president of the company, training, and education based on clear goal-setting Workshops designed to improve public speaking and the ability to develop and coach a team Skills We Love: Proven customer support experience or experience as a client service representative Philanthropy experience, charity experience or any form of helping others! Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multitask, prioritize, and manage time effectively
    $28k-46k yearly est. Auto-Apply 11d ago
  • Customer Service Coordinator Full Time

    American Air 4.1company rating

    Customer service agent job in Charleston, SC

    American Airlines is seeking Full Time Customer Service Coordinator at the Charleston International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 08-29-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Coordinator interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $22.07 per hour. What you'll do Promotes and sells air travel to the traveling public or freight forwarders Provides assistance with passenger check-in and cargo acceptance Interprets government rules and requirements for domestic and international travel or cargo shipments Meets and dispatches aircraft within established times Provides assistance to distressed passengers and customers Protects company property and revenue Provides for safe travel Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks Uses organizational skills to perform multiple tasks within a limited time period Is self-motivated and requires minimal supervision Responds and assists during security and emergency situations Follows internal/external policies and procedures May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers Responsible for the overall performance within work area and may be required to lead and direct the work of other employees May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED Read, write, fluently speak and understand the English language Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
    $22.1 hourly 27d ago
  • Customer Service Administrator

    Logfret 3.9company rating

    Customer service agent job in North Charleston, SC

    LogFret seeks an experienced Customer Service Rep. to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Call Center Representative

    Lap of Love 4.0company rating

    Customer service agent job in Charleston, SC

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour
    $16 hourly Auto-Apply 10d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service agent job in Charleston, SC

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $16-18.1 hourly Auto-Apply 60d+ ago
  • Customer Service Agent - BDC Rep

    Baker Motor Company 3.9company rating

    Customer service agent job in Charleston, SC

    Job DescriptionDescription: Summary: Business Development Center Representatives are responsible for lead generation activities in support of the company's sales and service goals. Experience in either a Call Center, Customer Service or an Automobile Business Development Center environment is preferred. You'll be responsible for answering inbound service calls setting appointments ~ and other service related activates in support of the business. Essential Duties and Responsibilities include the following. Other duties may be assigned. Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales or service appointments. Log ALL customer comments into CRM system. Re-schedule “no-show" customer appointments. Follow-up with appropriate departments to determine if the appointment was kept and what the outcome was. Schedule future contact as needed. Purify and update customer changes in database. Contact current customer base on current marketing incentives. Respond to customer website request (internet inquiries). Contact internet clients via e-mail and phone to schedule an appointment. Notify necessary departments to inform of appointments set. Forward ANY customers concerns to the correct department Manager and follow-up. Job Requirements Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record Competitive Salary / Commission, Health, Vision, Dental, 401 K match, Employee discounts. Job Types: Full-time, Part-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: Day shift Education: High school or equivalent (Preferred) Experience: BDC / Call Center: 1 year (Preferred) License/Certification: Driver's License (Required) Work Location: In person Requirements: Pleasant and engaging phone person Dealership experience preferred Call Center experience a plus Strong phone and written customer communication skills Proven track record Strong record of positive Customer Satisfaction results Team-oriented Submit to and successfully complete background check and pre-employment drug test Valid driver's license with good driving record
    $22k-26k yearly est. 11d ago
  • Customer Service Representative

    Opsource Staffing 4.3company rating

    Customer service agent job in Charleston, SC

    OpSource Pro has partnered with a paint manufacturer in Charleston, SC. Pay: $52,000 - $55,000/yr. Role Responsibilities Professional handling of customer communications (phone and email) in coordination with assigned team and all relevant departments (local and global) Independent handling of all incoming orders for assigned customers to include (where applicable) any changes or modifications to orders Coordinate with all departments regarding customer orders (local and global) Immediate and effective handling of customer complaints in coordination with sales team and all relevant departments (local and global) Active involvement in Accounts Receivable Management in cooperation with assigned team Responsible for the factual and accurate supply of information to the assigned team Mandatory and proper use of internal computer programs Maintain compliance with all company policies and procedures Requires flexibility and understanding that this position may be required to perform duties outside the duties listed above in order to meet the mission and goals of Mankiewicz Coatings. Role Requirements High school diploma, GED or years of equivalent experience required. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Experience with SAP software (preferred) Excellent computer proficiency (Microsoft Office - Word, Excel, Outlook and Powerpoint) Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service. The position requires the ability to travel both domestically and internationally, including to countries and customers that may require proof of vaccination. Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices. Physical Demands: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Requires frequent walking, standing, heavy lifting and carrying, stooping, bending, kneeling and reaching. This position can potentially be exposed to fumes and hazardous chemicals. This position requires prolonged periods of sitting at a desk and working on a computer. Must be able to talk, listen and speak clearly on the telephone
    $52k-55k yearly 1d ago
  • Customer Sales Rep

    Palmetto State Armory L

    Customer service agent job in Charleston, SC

    JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED Previous sales or customer service experience. High attention to detail. Working knowledge of 4473 paperwork and the FBI NICS system preferred. Strong problem-solving skills, and able to deal with high customer volume. Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, standing, walking, lifting up to 70 lb, climbing, stooping and sitting. Must be at least 18 years old. DIRECT REPORTS Not Applicable. Must be at least 18 years old. WE ARE AN EQUAL OPPORTUNITY EMPLOYER Export Control Compliance Notice This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
    $29k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Store #105

    Parker's Kitchen 4.2company rating

    Customer service agent job in Charleston, SC

    As a Customer Service Representative at Parker's Kitchen, you will provide fast, accurate, and friendly service, while helping store leadership maintain store-side operations, ensuring an exceptional experience for every customer, all while upholding the high standards Parker's Kitchen is known for. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer Service: Deliver exceptional customer service by addressing customer needs and resolving issues promptly and professionally. Speak honestly and act with integrity, upholding company values at all times. Cash Handling & Transactions: Handle cash transactions, fuel transactions, and other retail shift duties as assigned. Responsible for alcohol, tobacco, lottery sales, and other age-regulated products. Operational Duties: Ensure compliance with company policies, procedures, and safety regulations across all store activities. Attention to detail while multitasking. Stock and replenish inventory throughout the store, including food and beverage areas, to ensure products and supplies are consistently in stock. Perform all store housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash, to maintain a clean and organized environment. Assist the store leader with additional tasks as needed. REQUIREMENTS: Must be 18 years of age or older to work in store operations. Must be 16 years of age to work in kitchen operations Must have reliable transportation. Flexible availability is required, including nights, weekends, and holidays. PHYSICAL REQUIRMENTS: Ability to stand for extended periods, ranging from 8 to 10 hours. Ability to push or pull up to 50 pounds. Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds Comfortable working in environments with wet floors, temperature fluctuations, and loud noise levels.
    $26k-31k yearly est. 60d+ ago
  • call center representative

    Aditistaffing

    Customer service agent job in Charleston, SC

    Aditi Staffing is an MBE certified, IT Staffing firm in the US offering contract, contract-to-hire & direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest growing staffing firms and top diversity firm by the Staffing Industry Analysts, Aditi Staffing has been a partner of choice for candidates and clients. Visit our website: http://www.aditistaffing.com/ Job Description • Work in a fast-paced, intense, results-oriented call center environment. Main responsibilities would be to handle heavy inbound (100+ per day) and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehabilitation and suspension prevention. • Call center hours are 7:00 a.m. - 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on Saturday, closed on Sundays. Schedules are based on a shift-bid process and update twice annually. Holidays may be required and overtime is offered on a volunteer basis based on the needs of the business. • If there is interested in joining the world leader of innovation in communications, mobility, information and entertainment; A great percentage of contingent employees move into permanent positions within the company. location is 2401 Mall Drive- North Charleston SC 29406. Potential Candidates Qualifications: • Associate's degree or equivalent work experience • Call center, customer service or collections experience preferred but not required • Customer service experience in Hospitality, Retail or Banking will be considered • Ability to handle escalated calls and demonstrate strong negotiation, analytical and problem solving skills • Ability to work with internal/external customers; listening, sharing information and troubleshooting their issues. • Strong interpersonal and communication skills • Be comfortable multi-tasking; using a computer terminal to gather and research information • Ability to work 12pm- 9pm, Monday thru Friday and every other Saturday (8am-5pm) is required. Thanks & Regards Darshan Technical Recruiter D: 425-818-5584 Additional Information Thanks & Regards Darshan Technical Recruiter D: 425-818-5584
    $23k-30k yearly est. 17h ago
  • HP Customer Sales Representative

    2020Companies

    Customer service agent job in Mount Pleasant, SC

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 8d ago
  • Customer Service Agent

    Lose Design 4.0company rating

    Customer service agent job in Summerville, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $21k-28k yearly est. 60d+ ago
  • 24 Hour/ Live-In Care Professional Needed

    Dawson & Dawson Home Care LLC

    Customer service agent job in Beaufort, SC

    24 Hour/ Live-In Care Professional Needed for Male Client Join our team as a compassionate Care Professional providing non-medical assistance to clients. As a Dawson and Dawson Care Professional, you will play a crucial role in enhancing the quality of life for our client by assisting with various daily tasks and offering companionship. We are currently seeking to grow our current staff of care professionals for a 24 hour case located in Callawassie, South Carolina. Qualifications: Previous experience in care giving is required CNA preferred but NOT REQUIRED Individual must be 100% Reliable and punctual. Strong communication and interpersonal skills is also a must. Ability to handle emergency situations calmly and efficiently. Compassionate and dedicated to providing excellent care to clients. Responsibilities: Provide personalized care and support to client, including grooming, dressing, bathing, meal preparation, and assistance with activities of daily living (ADLs). Assist with errands and light household tasks to ensure a comfortable living environment. Offer specialized care for individuals with conditions such as dementia, Alzheimer's, Parkinson's disease, and physical disabilities. Administer medication reminders according to prescribed schedules. Maintain accurate records of services provided, including care notes, ADL's, incident documentation, etc. Promptly report any client concerns or changes in their condition to the supervisor. Respond swiftly and effectively in case of emergency situations. Attend monthly staff meetings to stay updated on company policies and procedures. Complete required in-service training and ongoing education modules to meet state-mandated guidelines. Join our team and make a meaningful difference in the lives of those we serve. Apply today to become a valued member of our home care family.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Part-Time Airline Passenger Service Agents

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service agent job in North Charleston, SC

    Must be able to work a flexible schedule, including nights, weekends, and holidays. Hours will vary based on flight schedules. The number of weekly hours may increase or decrease due to seasonal flight changes. General Purpose of Job (s): Passenger Service Agent This position is responsible for providing total customer service to all people desiring to use the customer or charter service by attentively listening to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, and commissary duties as required. Essential Duties and Responsibilities: The ideal candidate must be people-oriented, highly motivated, and have a positive and friendly attitude. Processing Customers' tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats. Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate. Ensures FAA, Airline, and airport regulations are followed. Enforces safety/security measures and protects sensitive zones. Assists Customers with special needs, i.e., Customers who need assistance in boarding. Ad hoc assignments as requested by the Lead or Supervisor Completing sales reports Excellent communication skills Able to read and write English, bilingual skills are a plus. Ability to work efficiently under time constraints. Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays. Must be well-groomed. Other duties as assigned. Competency/Behavioral Requirements: Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations. Accept criticism, deal calmly and effectively with high-stress situations, and be open to change (positive or negative) and considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings, and be understanding and helpful on the job. Abiding by TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done. Physical Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the position's essential functions. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: Minimum two (2) years Customer Service experience or the equivalent in related training and/or experience Knowledge: Possess basic computer skills with the ability to type 25 wpm Must be at least 18 years old. Must have a valid driver's license. Must pass a ten (10) year background check and pre-employment drug test. Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and complete the required training. Read and write English. MUST be able to work a flexible schedule, including nights, weekends, and holidays.
    $22k-28k yearly est. Auto-Apply 15d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service agent job in Charleston, SC

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $16.04 - $18.07 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $16-18.1 hourly Auto-Apply 20d ago
  • call center representative

    Aditistaffing

    Customer service agent job in Charleston, SC

    Aditi Staffing is an MBE certified, IT Staffing firm in the US offering contract, contract-to-hire & direct hire career opportunities with Fortune Firms. Recently recognized as one of the fastest growing staffing firms and top diversity firm by the Staffing Industry Analysts, Aditi Staffing has been a partner of choice for candidates and clients. Visit our website: http://www.aditistaffing.com/ Job Description • Work in a fast-paced, intense, results-oriented call center environment. Main responsibilities would be to handle heavy inbound (100+ per day) and outbound customer calls for accounts that are 30, 60, 90-plus days past due in order to identify and resolve outstanding issues for account rehabilitation and suspension prevention. • Call center hours are 7:00 a.m. - 9:00 p.m., Monday thru Friday and 8:00 a.m. to 5:00 p.m. on Saturday, closed on Sundays. Schedules are based on a shift-bid process and update twice annually. Holidays may be required and overtime is offered on a volunteer basis based on the needs of the business. • If there is interested in joining the world leader of innovation in communications, mobility, information and entertainment; A great percentage of contingent employees move into permanent positions within the company. location is 2401 Mall Drive- North Charleston SC 29406. Potential Candidates Qualifications: • Associate's degree or equivalent work experience • Call center, customer service or collections experience preferred but not required • Customer service experience in Hospitality, Retail or Banking will be considered • Ability to handle escalated calls and demonstrate strong negotiation, analytical and problem solving skills • Ability to work with internal/external customers; listening, sharing information and troubleshooting their issues. • Strong interpersonal and communication skills • Be comfortable multi-tasking; using a computer terminal to gather and research information • Ability to work 12pm- 9pm, Monday thru Friday and every other Saturday (8am-5pm) is required. Thanks & Regards Darshan Technical Recruiter D: 425-818-5584 Additional Information Thanks & Regards Darshan Technical Recruiter D: 425-818-5584
    $23k-30k yearly est. 60d+ ago
  • Customer Sales Rep

    Palmetto State Armory L

    Customer service agent job in Summerville, SC

    Job Description JOB PURPOSE Assist customers in initiating their purchases. Provide the highest level of customer service to maintain a positive buying experience. DUTIES AND RESPONSIBILITIES Assist customers with their purchasing selections of, but not limited to the following items: firearms, class III items, ammunition, tactical, hunting, fishing, outdoor equipment, as well as men's and women's apparel. Provide outstanding customer service. Greet customers in a timely matter as they approach your work area. Resolve customer issues to the best of your ability. Maintain the store in all of which will include sweeping, dusting, restocking, fronting, etc. Must be able to complete Federal Firearms Transfer Records (4473) and other related documents with 100% accuracy. Maintain a high working knowledge of product offerings to best advise customers in their purchasing decision. Remain impartial when making a sale, do not let personal bias negatively influence the outcome of the transaction. Efficiently close sales to meet overall store sales goals. Reports directly to store manager but frequently given daily duties or instruction from the Department Lead. A commitment to following directions is required. All other duties as assigned. QUALIFICATIONS High school diploma or GED Previous sales or customer service experience. High attention to detail. Working knowledge of 4473 paperwork and the FBI NICS system preferred. Strong problem-solving skills, and able to deal with high customer volume. Cash handling and previous cash register experience is a plus. Strong interpersonal skills, including effective communication both orally and written. Ability to lead, motivate, mentor, communicate and generally interact with people in a positive way. Positive attitude, goal driven, customer service oriented, and focused on overall strategic picture of the organization. WORKING CONDITIONS This position may require regular evening and weekend work and may include holidays as well. You may have to deal with challenging customers from time to time. PHYSICAL REQUIREMENTS Employee may experience the following physical demands for extended periods of time: Reading, writing, and speaking on all necessary forums, hearing, standing, walking, lifting up to 70lb, climbing, stooping and sitting. DIRECT REPORTS Not Applicable. Must be at least 18 years old. Export Control Compliance Notice This position may involve access to technology or software source code subject to U.S. export control laws (ITAR/EAR). Employment is contingent on verifying U.S. Person status or obtaining any necessary export license/confirming the availability of a license exception. Applicants must provide information for export control screening, which will be reviewed for compliance. Palmetto State Armory may elect not to pursue a license or exception and may decline to proceed with an applicant on that basis.
    $29k-41k yearly est. 10d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Charleston, SC?

The average customer service agent in Charleston, SC earns between $18,000 and $30,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Charleston, SC

$23,000

What are the biggest employers of Customer Service Agents in Charleston, SC?

The biggest employers of Customer Service Agents in Charleston, SC are:
  1. ACD Direct
  2. Baker Motor
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