Post job

Customer service agent jobs in Chattanooga, TN - 605 jobs

All
Customer Service Agent
Customer Service Representative
Service Specialist
Customer Service Associate
Customer Care Coordinator
Customer Sales Representative
Service Writer
Customer Service Specialist
Customer Service Clerk
Customer Service Advisor
Call Center Representative
Customer Service And Billing
Customer Service Liaison
Collections, Customer Service
Customer Service Administrator
  • Customer Service

    Appliancepartspros.com 3.7company rating

    Customer service agent job in Cleveland, TN

    AppliancePartsPros.com(APP), founded in 1999, is a secure and established national online retailer serving do-it-yourselfers. Our core values include Service, Company and Personal Growth, Teamwork, Taking Initiative, Communication, and Passion. Our people interact less like co-workers and more like family, friends, and teammates. We pride ourselves on customer loyalty, team building, and the creation of strong company culture. Our satisfaction comes from progressing in our personal and professional development within the AppliancePartsPros.com family. We work hard, but we never forget the value of family, friends, fellowship, and fun. For all these reasons, we wake up excited and passionate about our work here each day. We've won BizRate's prestigious "Circle of Excellence" Platinum Award twelve years in a row (2007 - 2024) and have earned an EXCELLENT rating from STELLAService. We have also been rated as one of the "Best of the Web Top 50 Retailer Sites" by Internet Retailer Magazine. Our goal is a success through superior customer service, innovation, quality, tirelessly pursuing new growth and learning opportunities while maintaining a rock-solid commitment to both our customers and our working team. We are looking for qualified candidates to fill openings within our Call Center. Our Call Center strives for excellence in customer service while working in a fun and friendly environment! Key Requirements: 2 years Customer Service experience required Call Center experience preferred Excellent communication skills verbal, written and listening Ability to analyze customer's needs quickly and efficiently Appliance Parts knowledge (helpful but not required) Demonstrated competency in Windows Strong Internet Search knowledge Ability to thrive in a lively working environment and multi-task The flexibility to work weekends and other varied schedules Company Perks: Competitive salary; annual performance bonuses 100% paid Medical/Dental/Vision benefits Paid vacation Paid sick time Paid company Holiday's Catered monthly lunch Quarterly Themed Parties Sunny, casual, creative office Kitchen with coffee and pastries available Entertainment room with ping pong table, TV and video games AppliancePartsPros.com is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. Applicants must be able to pass a drug screening and background investigation.
    $27k-34k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Distribution Service Representative

    Pathgroup 4.4company rating

    Customer service agent job in Chattanooga, TN

    The Distribution Service Representative, under the direction of the Transportation Distribution Supervisor, performs the daily activities of picking up client specimens, keeping accurate counts, maintaining the integrity of specimens for delivery to lab, and distributing supplies and other items to clients. ESSENTIAL FUNCTIONS: Pick up specimens from clients according to established procedures and timetables. Deliver specimens to designated drop off point(s). Ensure that the integrity of the specimens is not compromised during transport. Deliver reports and supplies to clients on an assigned route. Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route. Record clients' requests for supplies and special services, and forward them to the appropriate person or department. Interact with clients on a daily basis, forwards client concerns to coordinator or local supervisor for corrective action. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Demonstrate flexibility in satisfying customer demands. Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.). Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs. Adhere to all safety procedures. Thoroughly understand and participate in defensive driving techniques. Remain current in the training and knowledge of specimen handling. Completes special assignments as required by coordinator or local supervisor. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
    $21k-27k yearly est. 6h ago
  • Customer Care Coordinator

    The Vincit Group 4.4company rating

    Customer service agent job in Chattanooga, TN

    It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders. JOB SUMMARY: The Customer Care Coordinator will need to have a strong attention to detail and proven experience in data entry environment. The CCC will receive, investigate and respond to all customer inquiries regarding shipments, products and complaints. Input orders and relative data into the computer. The ideal candidate will possess a strong customer service focus with a high level of accuracy entering orders. EDUCATION: Required: High school diploma or GED; or equivalent combination of education, training, and experience. Preferred: Associate Degree in Business or related field preferred; or equivalent combination of education, training, and experience. EXPERIENCE: Required: One to two years of previous customer service and data entry experience. Preferred: Working knowledge of Microsoft Outlook, Word, and Excel highly preferred. POSITION REQUIREMENT(S): Specialized Skills/License/Certification Required: Must possess strong customer service focus, social and interpersonal skills, and active listening skills. Ability to address concerns and communicate clearly and efficiently. Ability to excel in a fast paced environment and meet time-sensitive deadlines. Attention to detail and and the ability to follow through are required skills. Preferred: Beneficial to have strong critical thinking, persuasion, and comprehension skills. Ability to convey a positive, customer- friendly disposition. CORE COMPETENCIES (Essential Job Functions) 1. Receive and process incoming orders from both sales team members and directly from the customer. 2. Insert customer and account data by inputting text based and numerical information from source documents within time limits. 3. Compile, sort and verify the accuracy of data before it is entered. 4. Demonstrate high-level communication skills by expressing thoughts and information clearly and succinctly using proper business English and correct grammar 5. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. 6. Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays. 7. Make changes to or cancel orders/backorders. 8. Receive and respond to customer complaints. 9. Verify customer and order information for correctness, checking it against previously obtained information as necessary. 10. Direct specified departments or units to prepare and ship orders to designated locations. 11. Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. 12. Work closely with accounts payable to see that customer accounts are kept current. 13. Cross-train with team members to develop the capability to act as a backup for other team members. 14. Completes special projects upon requests, and other duties may be assigned. VIN123 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    $32k-43k yearly est. Auto-Apply 10d ago
  • BlueHorizon Customer Service Apprentice

    Bcbst Bluecross Blueshield of Tennessee

    Customer service agent job in Chattanooga, TN

    Join BlueHorizon at BlueCross BlueShield of Tennessee! BlueCross BlueShield of Tennessee is excited to announce the launch of BlueHorizon, a partnership with Chattanooga State Community College focused on customer service. This innovative program offers an unparalleled value proposition for prospective candidates starting their careers in our operations team. Why BlueHorizon? Earn College Credits: Receive 23 credit hours for completing the BlueCross-focused customer service training. Flexible Work Model: Work and attend classes at Chattanooga state with pay. Educational Milestones: 6 months: State certificate in Health Sciences. 12 months : Associate degree and nationally transferable credential in Health Sciences. Career Path: Begin as a customer service representative with a guaranteed job offer. You'll have clear steps to grow your career and earn rewards along the way. At BlueCross, you'll be part of a team that listens with care and empathy, helping members and providers with their benefit and claims inquiries. You'll solve problems and guide members through medical, dental, vision, and behavioral health plans, as well as Individual and Family Plans. You won't be alone - our team and instructors will guide you every step of the way with hands-on training and tons of growth opportunities, you'll build valuable skills for a rewarding career! What You'll Do: Engage & Connect: Help members and providers over the phone with their service inquiries. Problem-Solve Like a Pro: Quickly and accurately address questions about eligibility, benefits, claims status, and more. Document Everything: Keep track of conversations to ensure clear documentation. Multi-Channel Communication: Connect via Chat, Phone, Email, and TEAMS. Educate & Inform: Provide complete and accurate information, aiming to resolve the issue during the initial contact. What You Need: High School Diploma or equivalent Acceptance to Chattanooga State required and completion of FAFSA highly preferred* Dual enrollment during high school is a plus Skills for Success: Time Management: Handle tasks and meet deadlines. Reliability: Show up and be dependable. Positivity: Overcome challenges with a smile. Communication: Understand, share, and resolve. Problem-Solving: Break down info and provide resolution. Heartfelt Service: Connect, engage, and advocate. Active Listening: Fully concentrate, understand and respond thoughtfully. Technology: Ability to leverage technology to solve problems. TN Promise or TN Reconnect eligibility and approved grants can help cover tuition and other expenses. While grants can significantly reduce costs, students might need to contribute a small amount towards their degree, depending on the grant level. Number of Openings Available 0 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • TFS-Customer Care Appointment Center

    The Foundation Specialists

    Customer service agent job in Collegedale, TN

    At TFS, our purpose is bold and unwavering: to Redefine Our Industry. We do more than repair homeswe elevate standards, experiences, and outcomes. Our culture is rooted in four core values that guide every decision and interaction: Humble Heart We remain teachable and respectful, always valuing others. Hungry Spirit We pursue growth, take initiative, and strive for excellence. People Smart We communicate with emotional intelligence and build meaningful relationships. One Team We collaborate, support one another, and win together. We are looking for a Production Scheduler who embodies these values and is excited to grow with a team committed to learning, innovation, and impact Responsibilities: * Represent us by taking calls, scheduling sales, and service appointments. * Provide vital tactical support to other departments of the company. * Keep customer records and database current & accurate. * Provide each customer with a remarkable experience. Requirements: * Demonstrable experience in production/job scheduling, administration, and/or customer service * Exceptional telephone and interpersonal skills * Ability to see the picture while having a high attention to every detail * Proficiency in Microsoft Office computer applications required, plus ability to navigate software programs * Ability to pass pre-employment drug screen & background check What You Gain: * A supportive culture built on trust, respect, and a sense of fun * The right tools and comprehensive training to help you succeed * Solid pay and great benefits * Real chances to grow your career This is an in-office position located in College Grove, not remote. Full-time M-F w/ rotating Saturdays. Earning Potential: $35,000- $42,000 per year If you're ready to join a mission-driven, high-energy scheduling team where your skills and results truly matter apply today! Learn more about us at
    $35k-42k yearly 2d ago
  • Customer Service Specialist

    Inhealth Systems and Services 3.7company rating

    Customer service agent job in Chattanooga, TN

    As a pediatric-focused Durable Medical Equipment company with operations in 10 different states, Neb Doctors services patients, providers, and payers with a primary focus on respiratory equipment and supplies, breast pumps and supplies, maternity products and supplies, and phototherapy equipment. As we continue to expand, we are looking to add multiple Customer Service Specialist positions during the first quarter of 2026. Our Customer Service Specialists are responsible for: Processing orders for respiratory equipment and supplies, breast pump equipment and supplies, maternity products and supplies, and phototherapy equipment as requested and directed by management. Trouble-shooting equipment issues and replacement equipment as needed. Responding to Patient inquiries related to patient statements/patient balances. Responding to requests and questions from providers (medical offices, clinics, urgent cares, hospitals etc). Assisting with insurance eligibility verification, benefits confirmation, and prior authorization requests and follow-up with payers. Assisting with payer-related audit requests and patient record requests as directed. Other projects and tasks as needed. As site coordinators for our required office locations in each state, specific responsibilities may include: Acting as primary local contact for corporate headquarters. Acting as the local liaison for vendors servicing the location (i.e. HVAC, Shredding Services, Telephone Providers, Landlords, etc.) Acting as the primary local contact for site inspections by Medicare, Medicaid, Licensing, or Accreditation entities in conjunction with the corporate headquarters responsible party. Qualifications Qualifications and Experience Required: College degree preferred. Knowledge of Durable Medical Equipment preferred. Knowledge of medical insurance, government payers (Medicare and Medicaid), managed care plans, deductibles, co-pays, and contractual adjustments. Minimum of 2 years' experience posting insurance charges and payments and working medical accounts receivables preferred. Fast and accurate data-entry skills required. Excellent written and verbal communication skills. Intermediate MS Word, Adobe, and Excel experience. Multi-task oriented skills. 100% in the office position. Compensation and Benefits: Hourly Range of $17-19 commensurate with experience Full-time - 40 hours per week Major medical and dental insurance benefits 401K ESOP Shares - we are an employee-owned company and employees earn shares annually #LI-NEB
    $17-19 hourly 11d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer service agent job in Chattanooga, TN

    Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Chattanooga, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Process customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Driving and Delivering Material to Customers Requirements: 1+ year customer service or inside sales experience Strong attention to detail High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Come for the job. Stay for the career. Apply for immediate consideration! #LI-RB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $35k-48k yearly est. Auto-Apply 3d ago
  • Wound Care Coordinator

    Health Center at Standifer Place

    Customer service agent job in Chattanooga, TN

    2626 Walker Rd.Chattanooga, TN 3742************* $10,000 sign-on bonus! Generous benefits package and competitive pay. The Wound Care Coordinator is responsible and accountable for the direct oversight, organization and daily functions of the wound care program and the wound care team. Using current trends and standards of practice, the coordinator identifies patient risk factors that may promote skin breakdown and implements prevention and wound healing strategies. Patient records and treatments are audited for accuracy by the coordinator. The Wound Care Coordinator communicates with the wound care team and the facility staff to ensure medical staff orders and the Care Plan is being followed. The Wound Care Coordinator educates facility staff and the patient and/or patient representative the patient's current wound care status, interventions in place, and treatments performed. The Wound Care Coordinator maintains and produces the weekly skin wound report. The Wound Care Coordinator communicates areas of concern to nursing administration. The Wound Care Coordinator participates in studies, activities, and facility teams whose focus is quality patient care and performance improvement. QUALIFICATIONS: Health - Ability to meet performance requirements Education and Training: Graduate from an accredited school of nursing. CWS , WOCNCB, or other Accredited Wound Care Certification preferred. Maintains a current unencumbered licensed to practice in the state where employed. Seeks opportunities for personal and professional growth. Attends continuing education offerings and through teaching and mentoring, contributes to the ongoing education of partners under his/her supervision. Job Knowledge and Capabilities: Is responsible for maintaining clinical competency as evidenced by application of integrated nursing knowledge and skills, leadership and communication skills. Utilizes the nursing process in assessment, planning and implementing care. Exhibits organizational ability related to work flow, prioritizing to meet the patient care needs. Integrates current standards of practice as well as local, state, and federal regulations related to nursing services in the care of patients. Practices continuous quality improvement thinking and problem solving skills. PERFORMANCE REQUIREMENTS: Physical Demands: Able to be on feet standing or walking 8-12 hours per day. Able to lift 60-70 lbs on occasional basis. Able to bend, stoop, squat and twist numerous times a day. Able to see and hear adequately in order to respond to auditory and visual requests. Able to speak in clear, concise voice in order to communicate with patients who may be hearing impaired. Able to carry out fine motor skills and manual dexterity. Specific Duties and Responsibilities Required: Working with the interdisciplinary care team, to assure accurate patient assessment and development/revision of individualized plans of care. Maintains open and ongoing communication with patients and families, providing opportunity and encouragement to participate in decision making. Assure that nursing partners have been assigned duties. Make rounds, with specific attention to high acuity patients. Monitor unit/units to ensure that appropriate nursing care (according to established policies and procedures) is being provided and that doctors and families are being notified of changes in patients' condition. Assume responsibility for assisting with medications and treatments as needed (including IV fluids and IV medications). Assist with admitting patients as required. Assist with hiring and in the orientation of new nursing partners. Assures the personal dignity and physical safety of each patient. Assist patients to attain the highest level of self-care possible. Assist physician during rounds. Supervise LPN's and other nursing partners as assigned. Complete performance evaluations as required (two times per year). Make changes in staffing schedule as indicated by absence and illness and contact additional help to assure staffing levels are maintained in order to meet the care needs of patients. Carry out personnel disciplinary action(s) (written, verbal warnings, suspension and termination) promptly and effectively as stated in personnel policies and amendments. Maintain the security of the premises and direct unauthorized persons coming on the premises to leave. Perform other duties as assigned. Relieve other shifts if needed. Assuring Resident Safety
    $31k-42k yearly est. 6d ago
  • Traditional Deposit Service Specialist

    First Volunteer Bank 4.1company rating

    Customer service agent job in Chattanooga, TN

    We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications * High school diploma or equivalent * Ability to work independently, accurately and with attention to detail * Strong time management skills and ability to meet daily deadlines * Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe * Ability to communicate and interact with a variety of people both within the team and other departments * Ability to handle and resolve recurring issues * Excellent verbal and written communication skills
    $34k-56k yearly est. 60d+ ago
  • Hospital Services Specialist 1st Shift (7:00AM-3:00PM)/ $16.00

    Blood Assurance, Inc. 4.1company rating

    Customer service agent job in Chattanooga, TN

    Blood Assurance is seeking a full time Hospital Services Specialist to work in our downtown Chattanooga locations. This is a 1st shift position working 7am-3pm, Monday- Friday with rotating Saturdays. Hospital Services Specialist Job duties include but are not limited to: Answering phone to take orders from area hospitals that are in need Filling orders Packing blood and/or blood products for shipment according to standard operating procedures. Notifying Courier when shipment is ready pick up. Distributing and receiving blood components to and from multiple inventory locations. Receiving and documenting receipt of incoming reagents and supplies Helping prepare blood and blood components Qualified Hospital Services Specialist candidates will need to: Be detailed oriented Have excellent customer services skills (both verbal and written) Have computer skills Be able to lift 50lbs on a routine basis We offer many benefits including: Health/Dental/Vision Insurance Flexible Spending Account Employee Assistance Program for you and your family Generous Paid Time Off 401K with Company Match Wellness Program Uniform Allowance Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment! Qualified candidates are encouraged to submit an online employment application for consideration. Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.
    $36k-56k yearly est. Auto-Apply 4d ago
  • Sales Customer Representative (Remote, No experience needed)

    Truevantage Solutions

    Customer service agent job in Chattanooga, TN

    TrueVantage Solutions is redefining how individuals access smart, reliable financial solutions. We are a fast-growing organization seeking motivated Sales Customer Representatives who are driven, coachable, and ready to grow a high-earning career from home. Why Work With Us? High-Earning Potential - Uncapped commissions with top performers earning well above industry averages. Work-From-Home Flexibility - Enjoy a fully remote schedule and the freedom to build your business from anywhere Warm, Pre-Qualified Leads - No cold calling. We supply exclusive inbound leads ready for consultation. Career Growth & Training - Professional development, sales coaching, and advanced digital tools provided. Supportive, Collaborative Team Culture - Work with a team that shares winning strategies and celebrates your success. Health & Wellness Options - Access to life insurance solutions and healthcare exchange plans. What You'll Do (Key Responsibilities): Conduct virtual consultations with warm leads to understand customer goals and financial needs. Present customized life insurance, Indexed Universal Life (IUL), and annuity solutions. Deliver clear, confident product education via Zoom, phone, or online presentations. Provide high-quality customer service from first contact through implementation. Use our CRM to manage your pipeline, track outreach, and maintain accurate client records. Build long-term relationships with clients through trust, value, and exceptional service. What We're Looking For (Qualifications):. Strong communication, customer service, and virtual presentation skills. Self-starter with a goal-oriented, entrepreneurial mindset. Excellent time-management and the ability to work independently. Passion for helping clients improve their financial futures. Sales experience is a plus but not required - trainings provided. Note: This is a 1099 independent contractor role, giving you the freedom to run your business on your terms while still having full access to our training, mentorship, and lead system. Compensation is commission-only, but top performers consistently earn well above traditional salaried roles. If you want unlimited income potential and true flexibility, this structure is perfect for you.
    $31k-43k yearly est. Auto-Apply 2d ago
  • Coord, Customer Service

    Smurfit Westrock

    Customer service agent job in Chattanooga, TN

    Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Job Summary: The Customer Service Representative (CSR) represents WestRock to the customer and acts as a critical liaison between the customer, sales, and operations teams. The CSR receives and processes routine customer orders, inquiries, and/or customer issues related to orders. The CSR maintains the ongoing relationship with multiple customers and sales staff, utilizing knowledge of products, logistics, production planning, and inventory management. Major Job Responsibilities: Business Excellence * Provide pricing, inventory availability and production schedule information to customers * Track warehouse inventories and update customers on order status * Run customized reports and share data with customers * Review customer credit information to ensure necessary credit is established for customer orders * Track order activity and alert appropriate staff of any potential delivery problems * Suggest alternative products or services to meet customer needs when appropriate * Support the development of corrective action plans to enable the Quality Manager to research and troubleshoot quality issues * Record, organize, and process orders and/or inquiries received by telephone, email, and/or through personal customer contact * Obtain pricing for services and materials required for the manufacturing of customer items that must be manufactured at a different facility People and Culture * Serve as a connection between customers and sales staff to ensure responsiveness and customer satisfaction * Collaborate and negotiate viable solutions to maintain customer satisfaction while delivering on WestRock values * Partner with Quality Manager to resolve routine customer issues * Partner with Pre-Pricing specialist to build customer specifications and review with production team to ensure efficient production * Quickly and effectively resolve customer or production issues maintaining clear communication with customers on status and resolution 2 Critical Skills / Capabilities: * Customer-Oriented: Demonstrates concern for satisfying external and/or internal customers; resolves customer issues in a timely manner; communicates with customers to ensure alignment and satisfaction; ability to operate with customers' best interests in mind * Communication: Clearly exchanges thoughts, ideas, and messages through written, verbal, and non-verbal methods that promote an understanding with the target audience; listens carefully and attentively * Collaboration: Works effectively with others to complete a task or achieve a common objective; ability to cooperate in both interpersonal and team relationships to foster enthusiasm and maintain mutual trust, candor, and respect for others. Works through conflict constructively * Problem-Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations; demonstrates tackling a problem by using a logical, systematic, or sequential approach * Growth and Results Oriented: Demonstrates an interest, willingness and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise; naturally inquisitive; sets meaningful goals for personal work productivity * Organizational Skills: Plans, arranges and/or monitor's work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives Technical Skills: * Microsoft Office - Excel, Outlook, PowerPoint * Order entry system experience (e.g. AS/400) Other Qualifications: To perform the duties of the job, this role requires: * Frequently using fingers to type with two hands * Occasionally reaching by extending fingers on one hand * Occasionally reaching by extending two arms * Occasionally using fingers to grasp with two hands * Occasionally using fingers to pinch with two hands * The spoken exchange of ideas to be performed loudly 50-75% of the time * The spoken exchange of ideas to be performed quickly 50-75% of the time * The safe and accurate preparation and analyzing of data and figures, monitoring of a computer terminal, or inspection of small defects or parts Work Environment: * Constantly works indoors, in an environment that is climate controlled * The role is frequently sedentary, which entails sitting or being stationary * Occasionally stands or walks for 1-2 hours at a time * Noisy work environment; maintain strict adherence to safety rules and regulations Job Description 3 Experience: * Required: 3+ years of customer service related work experience in manufacturing environment or other industries * Preferred: 3 to 5 years of manufacturing industry experience Education: * Required: High School diploma or G.E.D Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
    $27k-35k yearly est. 26d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service agent job in Chattanooga, TN

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 15d ago
  • Centralized Customer Service Specialist - Temporary/Part‑Time

    National Seating & Mobility 4.5company rating

    Customer service agent job in Chattanooga, TN

    This is a Temporary/Part-Time opportunity, must be available to work Mon-Thurs. 9:45a-3:45p EST Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership. Completes follow up phone calls efficiently and professionally. May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments. May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA. Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner. Must maintain regular and predictable attendance. Position may be measured using the following performance standards: Client satisfaction. Compliance with CSR Queue reports and timeliness of follow up. Scheduling performance - percentage of total available orders scheduled. Phone metrics - percentage of calls answered. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Required Education, Experience, & Competencies: High School Diploma or G.E.D. Communication Proficiency Computer Proficiency Organizational Skills Customer/Client Focus #NSMT1
    $25k-32k yearly est. 5d ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer service agent job in Chattanooga, TN

    Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer service agent job in Chattanooga, TN

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 28d ago
  • Traditional Deposit Service Specialist

    Builtwell Careers

    Customer service agent job in Chattanooga, TN

    We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: • Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers • Account Services: Processing account documentation and performing maintenance to accounts on our core system • Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items • Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy • Above all, offering exceptional service to both internal and external customers. Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers Account Services: Processing account documentation and performing maintenance to accounts on our core system Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications High school diploma or equivalent Ability to work independently, accurately and with attention to detail Strong time management skills and ability to meet daily deadlines Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe Ability to communicate and interact with a variety of people both within the team and other departments Ability to handle and resolve recurring issues Excellent verbal and written communication skills
    $29k-49k yearly est. 60d+ ago
  • Automotive Call Center Representative

    Long of Chattanooga Automall

    Customer service agent job in Chattanooga, TN

    Are you a people person who thrives on exceptional customer service? If so we want to hear from you. Serve as point of contact for our customer follow up via phone and email. Maintain accurate records of interactions and follow up. Ensure customer satisfaction Organized, dependable with strong communication skills and phone etiquette required
    $23k-31k yearly est. Auto-Apply 60d+ ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service agent job in LaFayette, GA

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $25k-32k yearly est. 7d ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Customer service agent job in Chattanooga, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $26k-33k yearly est. Auto-Apply 60d+ ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Chattanooga, TN?

The average customer service agent in Chattanooga, TN earns between $19,000 and $32,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Chattanooga, TN

$25,000

What are the biggest employers of Customer Service Agents in Chattanooga, TN?

The biggest employers of Customer Service Agents in Chattanooga, TN are:
  1. ACD Direct
  2. Jobconversion
Job type you want
Full Time
Part Time
Internship
Temporary