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Customer service agent jobs in Chattanooga, TN

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  • Customer Service and Sales Advisor Trainee

    EPB 3.7company rating

    Customer service agent job in Chattanooga, TN

    The Customer Service and Sales Advisor Trainee is responsible for providing exceptional customer service while learning the skills necessary to become a fully-trained Customer Service and Sales Advisor. The trainee will progress through various phases of training, gaining proficiency in systems, basic skills, complex orders, product positioning, and handling customer calls. DUTIES & RESPONSIBILITIES This is a training position with a structured progression. Successful completion of each phase is required to advance. Phase I: Foundations of Customer Service (6 Weeks) Learn basic systems and skills related to customer accounts, outages, payments, and service reconnections. Develop a strong understanding of company policies and procedures. Participate in limited phone training to familiarize with customer interactions. Phase II: Advanced Product Knowledge (4 Weeks) Acquire in-depth knowledge of complex electric and fiber orders. Receive training on product positioning and sales techniques. Continue with limited phone training to enhance customer service skills. Phase III: Full-Time Customer Service (60 Days) Begin taking calls full-time under direct coaching and supervision. Apply learned skills to provide effective customer service and support. Receive ongoing feedback and coaching to improve performance. Phase IV: Transition to Customer Service and Sales Advisor (90 Days Move to the call center floor to work a typical shift as a Customer Service and Sales Advisor. Apply all acquired skills and knowledge to deliver exceptional customer service and drive sales. Successfully complete the trial employment period to transition into the permanent role. EDUCATION & EXPERIENCE High school diploma or equivalent is preferred, but relevant experience will be considered. Previous customer service experience and/or training. Basic knowledge of office tools provided on each PC (Word, Excel, Access, and Powerpoint). Working knowledge and experience in Intranet software and Microsoft. CERTIFICATIONS & OTHER REQUIREMENTS Successfully pass sales and call center pre-employment assessments. Excellent written, verbal, and listening skills. Ability to adjust to changing situations and work effectively in a dynamic environment. May perform other duties as assigned. All employees, pursuant to their job duties, should demonstrate the behaviors of Professional Empowerment and comply with all EPB policies, standards, and guidelines. EPB provides electric and communications services, which are considered critical infrastructure by the Department of Homeland Security. This EPB job is essential to support this critical infrastructure and may be required to work onsite or in the field to maintain these services.
    $23k-28k yearly est. 60d+ ago
  • Customer Service & Order Processing Coordinator

    Baltimore Aircoil Company 4.4company rating

    Customer service agent job in Dayton, TN

    Job Description The Customer Service & Order Processing Coordinator is responsible for serving as a point of contact for the customer service needs and sales order needs of the custom coil department of BAC. The coordinator aids sales in processing new orders and changes to existing orders. The value stream starts at order entry and ends when the equipment/components are delivered to the customer. Ensure that timely and accurate information is communicated with the customer. They will learn the sales operations process and they will participate in weekly forecast meetings. They will manage the e-mail in boxes, sales order inputs, and various correspondence & administrative tasks. The coordinator will participate in improvement projects to improve service level and process efficiencies. PRINCIPAL ACCOUNTABILITIES: Provides a single point of contact for sales and customers. Develop highly effective relationships across all departments of facility and BAC. Manage competing priorities in a fast paced, rapidly changing environment. Provide timely status updates, root-cause analysis, and strategies to address client issues. Implements process improvements to improve customer communications and process efficiency. Works directly with Sales Managers and manufacturing to meet the sales plan. Updates and tracks sales metrics as required. Responds to Customer inquiries through verbal and written communications. Coordinates lead-times and quick ship projects Enter new coil orders. Processes change orders. Provides tracking and shipping details on shipped orders. Runs back log reports for orders and follow-ups with the plant schedulers and follows up on open, past due orders. KNOWLEDGE & SKILLS Bachelor's Degree preferred Minimum 3-5 years' experience managing customer relationships/territory management (technical, construction industries preferred) Demonstrated Customer service oriented (internal and external customers) Demonstrated strength in problem solving and follow-up. Demonstrated ability to resolve complex problems in an efficient and timely manner. Requires excellent written and verbal communication, flexibility in managing a wide range of tasks, mindfulness, and attention to detail. . PC skills - Excel, Word, Access Knowledge of SAP preferred. NATURE & SCOPE Reporting to the Dry Coil Lead with support to other BAC departments (Production Planning and Shipping). This position will interact with internal and external customers, representatives, and the manufacturing plants. WORKING CONDITIONS The working environment is typical of an office working environment including extended periods sitting with periodic standing and walking. Lifting is limited to less than twenty pounds. Limited travel
    $22k-29k yearly est. 29d ago
  • Customer Success Agent

    Techtrex Inc./Kiosoft Technologies LLC

    Customer service agent job in Chattanooga, TN

    KioSoft Technologies LLC (“KioSoft”) is an innovative and expanding hardware/software company that delivers turnkey custom solutions across the Commercial Laundry, Vending, and other unattended Payment Industries. With operations spanning the United States, Canada, Mexico, China, Korea, and partnerships globally, our strength lies in delivering a comprehensive blend of cutting-edge technology and tailored software solutions. These range from basic machine interfaces to advanced applications, branding, and complex networking solutions. We are looking to hire a Customer Success Specialist at our office in Chattanooga, TN. The CSS will be responsible for ensuring our clients' success by driving product adoption, maximizing customer satisfaction, and fostering long-term relationships. The ideal candidate will have a passion for helping customers succeed, be detail-oriented, and be able to identify opportunities for growth within existing accounts. Key Responsibilities: Technical Expertise: Develop a deep understanding of KioSoft's products, their capabilities, and their limitations. Condcut onsite and remote installations. Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring their success and satisfaction. Onboarding and Training: Guide customers through the onboarding process, ensuring they understand how to use the product or service effectively. Product Adoption & Support: Monitor customer usage, identify barriers to adoption, and work proactively with customers to resolve any issues. Problem Solving: Act as the primary point of contact for customer inquiries and issues, collaborating with other departments (e.g., technical support, sales) to ensure prompt resolution. Customer Retention: Identify and prevent potential customer churn by addressing concerns, providing value, and offering solutions that meet client needs. Account Growth: Identify opportunities for upselling or cross-selling within existing accounts and collaborate with the sales team to drive revenue growth. Customer Feedback: Collect and relay customer feedback to product, sales, and marketing teams to continuously improve the product and customer experience. Metrics and Reporting: Track customer success metrics (e.g., NPS, customer satisfaction) and provide regular reports on customer health and success. Customer Advocacy: Become an advocate for the customer both within the company and externally, ensuring their needs and expectations are met. Skills & Qualifications: Experience: 2+ years in a Customer Success, Account Management, or Client Services role, preferably within the SaaS industry. Communication: Excellent verbal and written communication skills with the ability to present information clearly and professionally. Problem Solving: Strong analytical and problem-solving skills, with the ability to resolve customer issues effectively. Relationship Building: Proven ability to establish and maintain positive relationships with clients and internal teams. Time Management: Strong organizational skills with the ability to manage multiple tasks and priorities effectively. Tech-Savvy: Comfortable using CRM software (e.g., Salesforce, HubSpot), customer support tools, and other business applications. Education: Bachelor's degree in business, marketing, or a related field (preferred).
    $24k-32k yearly est. 58d ago
  • Call Center Rep - In Office

    Reed McLain Agency

    Customer service agent job in Whitwell, TN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 2d ago
  • Sales and Customer Service Agent

    T&V Marketing

    Customer service agent job in Chattanooga, TN

    We are a community of dedicated Sales and Customer Service professionals united by a shared vision to create exceptional customer experiences and drive outstanding service results. As a Sales and Customer Service Agent with our company, you will work to represent AT&T services and recommend the best products to businesses that fit their desired needs. We invest in our Sales and Customer Service Agent members, offering product training, sales development strategies, and an opportunity for advancement within this role. As a Sales and Customer Service Agent, you will find an environment where your ideas are heard, get the opportunity to work with customers in engaging settings, and develop new skills daily. Sales and Customer Service Agent Key Responsibilities: Interact with new and existing customers of AT&T's services to understand their needs and recommend suitable products and services Educate customers on our telecommunication product offerings, promotions, and new technologies through a guided sales presentation Work with customers one-on-one to process any sales orders they have shown interest in and want to purchase Resolve customer inquiries and issues efficiently and courteously, ensuring high satisfaction Achieve daily and weekly sales metrics by effectively presenting product benefits Continuously update product knowledge to stay informed about AT&T's evolving portfolio Participate in training and development sessions to enhance sales and service skills Sales and Customer Service Agent Skills: Must be 18+ years of age and eligible to work in the US Proven experience in customer service, retail, or sales is a plus Genuine desire to help people Comfortable working in am in-person environment Ability to work independently and as part of a team Proficiency in basic computer applications and willingness to learn new systems A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on commissions earned with every sale. Average total compensation is reflected in the estimated earnings.
    $22k-28k yearly est. Auto-Apply 51d ago
  • Customer Service Representative

    Siegel Group Nevada 4.5company rating

    Customer service agent job in Chattanooga, TN

    Job Details Chattanooga, TNDescription Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate. Role Summary Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression. Responsibilities Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings. Knowledge of room openings and availability. Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily. Accurately handle all cash and charge transactions. Make cash drops in the safe. Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm. Take work orders from residents and process correctly in the system. Receive and distribute mail to residents. Maintain a clean and inviting office Other duties as assigned Qualifications HS Diploma or equivalent 6 months customer service experience Legally able to work within State and Federal guidelines Physical Requirements / Working Conditions Continuous standing and walking throughout the duration of each shift. Bending, lifting, and carrying up to 25 pounds. Constant face-to-face interactions with customers. Ability to multi-task and remain positive in busy working conditions. Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week. Comply with the brand and Company uniform and hygiene policies. Fun, fast-paced, upbeat environment
    $27k-33k yearly est. 60d+ ago
  • Outside Sales - Customer Account Representative

    A & B Distributors

    Customer service agent job in Chattanooga, TN

    Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. Responsibilities Develop rapport and build relationships with existing and potential customers Travel to appointments and meetings with potential and existing customers within your territory Meet or exceed designated sales targets Create and implement an effective sales strategy Document all leads, sales, and customer interactions in customer relationship management (CRM) program Use best practices in negotiation and sales techniques to close sales Qualifications High school diploma/GED required, Bachelors degree preferred Previous experience in outside sales to restaurants Excellent negotiation and customer service skills Strong written and verbal communication skills A positive attitude and ability to be persistent
    $28k-37k yearly est. 16d ago
  • Associate I, Customer Service (Customer Service Representative I)

    NDC Technologies 3.8company rating

    Customer service agent job in Chattanooga, TN

    Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected. Job Summary The Associate, Customer Service will assist customers with RFQs, general inquiries, and PO processing. The role will involve cross-site responsibilities, including but not limited to working with cross site teams to get timely solutions and ensure an understanding of customer demand where applicable. They will be single point of contact for a given subset of customers as well as the single point of contact for the internal teams where related to this subset of customers. Essential Job Duties and Responsibilities Dedicated, single point of contact between both Nordson Medical manufacturing facilities and a subset of customer accounts, both internally and externally Responsible for communicating all customer concerns and goals to the rest of the Contract Manufacturing departments Complete ownership of customer contact from PO entry to shipping communications Respond to customer requests, and inquiries within 1-2 business days Delegate technical issues to the appropriate individuals/functions. If the Customer Service Associate cannot answer a technical question, they are responsible for ensuring the customer is connected with the appropriate person to meet their needs Close collaboration with Operations, Quality and RAMs to ensure customers are supported effectively Known in the organization to be “the customer inside” and based on customer tier, respond to inquiries at the expected timeline to ensure accurate, timely communications Understand the key internal stakeholders at the Nordson Medical facilities and have the right training and tools to view all necessary information for timely responses Identify new component opportunities by understanding interventional technologies via collateral Understanding of when and where any particular part is connected to a Top Customer Account as the “end customer” and accommodates accordingly with response times, internal communications, etc. (Looping in Customer Experience Account Manager and SAM where necessary). Responsible for obtaining and understanding customer forecasting as applicable Performs other duties and responsibilities as assigned Education and Experience Requirements Bachelor's degree in a related field preferred 3+ years' industry related experience in lieu of education 1+ years' experience in customer service preferred Skills and Abilities Collaborative team member and strong communication (written, verbal) skills Strong Attention to Detail Working Conditions and Physical Demands Office Environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. #LI-LS1 Interested? If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV. About Nordson Medical At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.
    $24k-31k yearly est. Auto-Apply 13d ago
  • Traditional Deposit Service Specialist

    First Volunteer Bank 4.1company rating

    Customer service agent job in Chattanooga, TN

    We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. Builtwell Bank, Chattanooga's only remaining community bank, is currently experiencing rapid growth. We are actively seeking a friendly and hard-working Traditional Deposit Service Specialist to join our team. The successful applicant will be responsible for a combination of the following: * Item Processing: Processing proof items as it is transmitted from branches as well as processing files for remote deposit capture customers * Account Services: Processing account documentation and performing maintenance to accounts on our core system * Exception Items Processing: Processing daily reports for non-sufficient funds and unposted items * Control Services: Monitoring of overdrawn accounts and the bank's overdraft protection policy * Above all, offering exceptional service to both internal and external customers. We encourage all who want to work with a dynamic and highly productive team to apply. Desired Qualifications * High school diploma or equivalent * Ability to work independently, accurately and with attention to detail * Strong time management skills and ability to meet daily deadlines * Confident working knowledge of computers and software such as Microsoft, Excel, and Adobe * Ability to communicate and interact with a variety of people both within the team and other departments * Ability to handle and resolve recurring issues * Excellent verbal and written communication skills
    $34k-56k yearly est. 60d+ ago
  • Hospital Services Specialist 1st Shift (7:00AM-3:00PM)/ $16.00

    Blood Assurance 4.1company rating

    Customer service agent job in Chattanooga, TN

    Job Description Blood Assurance is seeking a full time Hospital Services Specialist to work in our downtown Chattanooga locations. This is a 1st shift position working 7am-3pm, Monday- Friday with rotating Saturdays. Hospital Services Specialist Job duties include but are not limited to: Answering phone to take orders from area hospitals that are in need Filling orders Packing blood and/or blood products for shipment according to standard operating procedures. Notifying Courier when shipment is ready pick up. Distributing and receiving blood components to and from multiple inventory locations. Receiving and documenting receipt of incoming reagents and supplies Helping prepare blood and blood components Qualified Hospital Services Specialist candidates will need to: Be detailed oriented Have excellent customer services skills (both verbal and written) Have computer skills Be able to lift 50lbs on a routine basis We offer many benefits including: Health/Dental/Vision Insurance Flexible Spending Account Employee Assistance Program for you and your family Generous Paid Time Off 401K with Company Match Wellness Program Uniform Allowance Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment! Qualified candidates are encouraged to submit an online employment application for consideration. Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.
    $36k-56k yearly est. 10d ago
  • Library Services Specialist- East Gate

    City of Chattanooga 3.7company rating

    Customer service agent job in Chattanooga, TN

    Library Hours: Monday - Saturday, 9:00 am - 6:00 P.M. (EST) *Hours may vary due to work assignments, or projects.* 5705 Marlin Road . Salary: GS.06 $18.92- $22.86/ hour Department: East Gate Public Library CLASSIFICATION SUMMARY: Incumbents in this classification are responsible for representing the Chattanooga Public Library by applying specialized knowledge to provide excellent internal or external customer service in assisting patrons or executing Library operations. Work requires limited supervision. SERIES LEVEL: The Library Services Specialist is a stand-alone position. ESSENTIAL FUNCTIONS: (The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.) Delivers consistently excellent customer service while supporting the Library mission to be the community's catalyst for lifelong learning through inspiring communication, integrity, and passion. Displays professional acumen by being knowledgeable about Library industry practices, services; and patron-facing consumer and prosumer hardware, software, and other technology. Internalizes the mission by taking the initiative to self-educate in professional development and skills. Advances the mission using common sense and critical thinking to achieve goals while amplifying team coherence. Proposes improvements to Chattanooga Public Library operations and services. May serve as designated shift leader on duty to coach and motivate other Library staff while upholding a culture which builds exceptional internal and external customer experiences. Cross-trains in all Library Departments. Enforces policies and procedures while balancing patron needs with administrative requirements. Proposes, develops, promotes, implements, administers and evaluates specialty programs and services; relates materials and displays to promote the library and associated programs. May process forms for passport application processes, following established guidelines and regulations set forth by the U.S. government. May operate as Notary Public. Operates any necessary devices and machines in the course of Library operations including postage processing and foodservice equipment. Participates in operation-wide inventory management. Assists patrons by providing solutions to informational requests and evaluating resources in order to match information needs with reference and/or advisory materials. Performs circulation desk activities including checkout and renewal of material, issuing library cards and collecting money for fines. Processes inter-library loans for patrons with applicable state or national libraries; manages and maintains related databases. Trains patrons in the use of electronic reference sources by providing guidance and instruction for both general and specific requests; enables patrons to operate equipment and meet their informational needs; troubleshoots problems or instructs patrons in the use of software and hardware. Evaluates the informational utility of various online sources for referral to library patrons including researching relevant professional literature. Plans, prepares, and maintains displays/exhibits to promote the circulation of materials, books and/or other related items. Sorts and shelves library material; reads shelves; weeds and discards library material; empties book drop and processes returned material. Recommends material to be purchased. Ensures completeness and accuracy of the bibliographic record. Monitors and maintains databases in assigned area of responsibility. Prepares and compiles a variety of statistics related to library operations in assigned area of responsibility. Understands performance metrics and makes an effort to improve them. Participates in a variety of meetings, committees and/or other related groups in order to receive and convey information. Travels to various locations to present programs and services. Listens to feedback and takes constructive action. Gives basic direction and feedback to other Library employees. Prioritizes patrons and tasks with attention to detail. Communicates effectively at all levels. Considers the impact of actions on an individual, team and the organization. Actively participates in Library Safety Program. Promotes, collaborates with and directs patrons to other public and community resources. Performs regular cleaning of building facilities, including sanitizing work surfaces, cleaning shelves, sanitizing children's toys, vacuuming, emptying trash and recycling bins. Participates in Staff/Summer Picks program to select annual titles for inclusion; this is a yearlong process and includes staying abreast of current practices and trends in publishing; reading new or forthcoming titles for nomination process; reading and evaluating nominated titles; finalizing language for publication of booklists. Prepares daily cash register drawers, processes daily deposits, processes weekly coin-operated deposit, and other financial processes. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. May be assigned or reassigned to any division within the department. Performs other duties as assigned. DEPARTMENT SPECIFIC DUTIES (if any): When Working in the Collection Services Department: Answering online patron-submitted requests for purchases of library materials. Creating and submitting purchase orders of library materials to vendors. Receive deliveries from various vendors and services such as USPS, UPS, and Fedex. Process invoices for library materials purchased. Ensure completeness and accuracy of bibliographic and item records through original and/or copy cataloging with the use of cataloging software. Deprocess damaged library materials and maintain reports for deleted items. Evaluate, clean, and create reports of library materials with infestation. Fill out asset disposition forms for surplus of inventory materials. Updates inventory records as needed. Travel to various library locations to assist library staff with surplus materials or inventory of programming/office supplies. May verify the accuracy of funds that accompany daily deposits from all library locations, and prepare documentation for the purpose of reporting to the City Treasurer and Finance Department. Manage library supplies to be distributed to other library locations. When Working in the Makerspace: Makerspace Specialists demonstrate the creativity, curiosity, and collective knowledge of the 4th Floor Makerspace. Stays on top of current trends in maker technology and equipment, as well as educational trends to incorporate into hands-on, accessible public training. Trains on how to maintain and demonstrate makerspace equipment and software. Learns and maintains proficiency in complex technical systems through formal and informal training methods. When Working in the Local History Department: Ensures broad access to unique collections by participating in digitization efforts, including scanning collection materials and generating metadata according to established standards and specifications, and working with content management systems to maintain and deliver digital content. May provide support for collections accessioning, processing, and cataloging activities. When Working in the Outreach Department: Must be willing to complete training for and operate City Designated Vehicles including the Pop-Up Library van. Support outreach requests that include, but are not limited to, the following: Library Resource Presentations, Off-site Programs, Event Tabling, and Pop-Up Library services. The Outreach LSS will be responsible for supporting outreach requests as assigned by the Outreach Coordinator. This may include attending outreaches without another staff member, depending on attendee expectations. MINIMUM QUALIFICATIONS: High School Diploma or GED and at least four (4) years of any combination of relevant education, training or experience sufficient to perform the essential duties of the job will be considered. Preferred experience for Library Service Specialist positions include one to two years serving the public, working with children, in ordering and cataloging materials, instructing the public in the use of makerspace equipment, and creating and delivering library programming. Depending on the assigned area, must be qualified to become a passport agent within six (6) months of hire. Depending on the assigned area, examples of preferred experience for Library Service Specialist positions include one (1) to two (2) years serving the public, working with children, or in ordering and cataloging materials. HOURS AND SCHEDULE: The Outreach LSS may be required to work outside of normal hours of operation. Schedule and location of work assignments will vary and are contingent on outreach requests. LICENSING AND CERTIFICATIONS: A valid Driver's License, depending on assigned area. KNOWLEDGE AND SKILLS: Knowledge of library science practices; customer service principles, middle to advanced level knowledge of the use of cloud computing, teleconferencing, and media production software and devices; advisory and reference resources; bibliographic formats and standards; general knowledge of professional librarianship cataloging rules and resources including databases; database management principles; educational concepts and standards, reference materials, techniques and practices; print and online reference sources. Skill in prioritizing work; the use of computers and mobile devices; significant accuracy and strong attention to detail; conceiving and creating technical training and educational content; managing and maintaining databases; providing customer service; evaluating information sources for reliability, accuracy and appropriateness; performing computer and device troubleshooting; retrieving, organizing and disseminating information; conducting informational searches; prioritizing, organizing and managing multiple simultaneous projects; reading, applying and explaining rules, regulations, policies, and procedures; preparing clear and concise reports; gathering and analyzing information; skill in interpersonal communication with coworkers, supervisors and patrons sufficient to provide a high level of customer service receive complex work direction, and collaborate at a high level. Knowledge of emerging trends in technology, industry, and the arts. Skill in translating complex systems and processes into easy to follow instructional lessons in person and through documentation. Collaborative and engaging communication, internal and external. Ability to learn new skills quickly and troubleshoot problems, foreseen and unforeseen. Ability to train on, update, and maintain software for use with makerspace equipment including the entire Adobe Creative Suite, equipment-specific software for specialty printers and cutters, and any new software downloaded to makerspace computers and tablets. Excellence in hands-on and self-directed learning. PHYSICAL DEMANDS: Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. WORK ENVIRONMENT: Medium Work: Exerting up to 45 pounds of force occasionally, and/or up-to 20 pounds of force frequently or constantly. SPECIAL REQUIREMENTS: Safety Sensitive: N Department of Transportation - CDL: N Child Sensitive: Y SUPPLEMENTAL INFORMATION: This position requires pre-employment screening(s) that include: background check / drug screening / lift test / TB screening questionnaire / TB Skin Test / Complete Physical screening / DOT Clearinghouse / HepB Titer / fingerprinting / CJIS check. The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the employer. KNV 8/13/25
    $18.9-22.9 hourly Auto-Apply 1d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service agent job in Chattanooga, TN

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 28d ago
  • Centralized Customer Service Specialist - Part Time

    National Seating & Mobility 4.5company rating

    Customer service agent job in Chattanooga, TN

    This is a part time opportunity, must be available to work Mon-Thurs. 9:45a-3:45p EST Works to support caller/client needs by effectively and efficiently taking inbound calls and handling caller/client questions with professionalism and empathy. Understanding of NSM processes, systems, training materials are required to appropriately respond to questions and give the caller/client the best experience possible. Company Description: At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement. We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives. Duties and Responsibilities / Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answers phone calls and manages phone requests and inquiries in a helpful and professional manner. Takes the initiative to bring inquiries to a conclusion where at all possible, thereby avoiding return phone calls. Communicates with clients, clinicians and caregivers to provide status on pending orders as directed by branch leadership. Completes follow up phone calls efficiently and professionally. May coordinate with branch staff and clients/caregivers to set client/referral source evaluation, delivery, and repair appointments. May assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding. Accepts delivery of goods when necessary. Performs data entry of all pertinent information, including scanning documentation received. Files documents and folders. Responsible for continuing education related to job duties, i.e. remaining informed about and familiar with NSM's current and/or new policies and procedures, checking WNSM for new information on an ongoing basis, completing Learning Links and attending courses or seminars as assigned by the Branch Manager or OA. Performs any directly related job duties as assigned by Centralized Customer service leadership. Carries out all position expectations in a professional manner. Must maintain regular and predictable attendance. Position may be measured using the following performance standards: Client satisfaction. Compliance with CSR Queue reports and timeliness of follow up. Scheduling performance - percentage of total available orders scheduled. Phone metrics - percentage of calls answered. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms. Required Education, Experience, & Competencies: High School Diploma or G.E.D. Communication Proficiency Computer Proficiency Organizational Skills Customer/Client Focus #NSMT1
    $25k-32k yearly est. 3d ago
  • Customer Service and Office Coordinator

    Industrial Plating (Chattanooga

    Customer service agent job in Chattanooga, TN

    Job Description We are seeking a Customer Service and Office Coordinator who is driven, resourceful, and eager to learn. This is a hands-on role for someone who thrives in a fast-paced, growing industrial business and takes pride in turning operations into a well-oiled machine. You'll be at the heart of our administrative and customer service operations: ensuring every order, shipment, and customer interaction runs smoothly while also identifying opportunities to improve our systems and processes. The ideal candidate is a self-starter who combines meticulous attention to detail with the ability to see the bigger picture and drive continuous improvement. Key Responsibilities Customer Operations: Manage all customer service functions including order documentation, sales and work order entry, shipment processing, freight coordination, and invoicing. Operational Reporting: Prepare and distribute daily, weekly, and monthly reports on order status, backlog, outside services, and invoicing performance to support proactive decision-making. Purchasing & Inventory Management: Handle purchasing of outside services, shop inventory, and supplies. Maintain a reliable safety stock system for critical items and perform monthly cycle counts with reconciliations. Process Improvement & Systems Development: Identify inefficiencies or bottlenecks in administrative workflows and implement practical, scalable improvements to streamline operations. Compliance & HR Administration: Maintain OSHA documentation and reporting, manage MSDS records, and handle new hire paperwork, employee benefits administration, and other HR-related duties. Customer Credit & Vendor Coordination: Perform credit checks, manage vendor relationships, and ensure alignment with company credit policies and customer-first standards. General Office Support: Provide administrative support including answering phones, managing correspondence, filing, and assisting leadership with special projects as needed. Who You Are A self-directed, proactive problem solver who takes initiative and follows through. Highly organized with strong attention to detail and time management. Comfortable managing multiple priorities in a dynamic environment. Curious and eager to learn, improve, and grow within an entrepreneurial company. A team player who values integrity, accountability, and customer satisfaction. Qualifications 3-5 years of experience in a self-managed office, customer service, or operations coordination role. Strong computer skills, including Microsoft Office Suite; experience with JobBOSS/E2 or similar ERP software a plus. Bachelor's degree preferred (or equivalent experience in manufacturing, business, or operations). Excellent communication and problem-solving skills. Legally authorized to work in the U.S. without company sponsorship. About Industrial Plating Company Founded in 1963, Industrial Plating Company has built a strong reputation for innovation and technical excellence in surface finishing and industrial coatings. Our expertise helps Fortune 1000 manufacturers and growing industrial customers alike improve production efficiency, reduce costs, and enhance product quality. As we continue to grow, we're looking for team members who share our entrepreneurial mindset, commitment to integrity, and passion for helping customers succeed. Why Industrial Plating Company Be part of a growing, entrepreneurial industrial business with a strong legacy and forward-looking vision. Work directly with company leadership and influence operational improvements that drive growth. Join a team committed to ethics, customer success, and continuous learning. Competitive compensation and benefits, with opportunities for professional development. You should be proficient in: Customer Service Bachelor's Degree Business-to-Business (B2B) Sourcing and Procurement Experience
    $23k-31k yearly est. 9d ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer service agent job in Chattanooga, TN

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 10d ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer service agent job in Chattanooga, TN

    Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 60d+ ago
  • Customer Service - Winner's Circle

    Daveandbusters

    Customer service agent job in Chattanooga, TN

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 7.25 - 16.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Obear-State Farm Agent

    Customer service agent job in New Hope, TN

    Job DescriptionBenefits: 401(k) Health insurance Paid time off Training & development Customer Service Representative State Farm Agent Team Member Be the backbone of a fast-paced, customer-focused State Farm agency. Our service team is built on empathy, problem solving, and professionalism. Youll help customers with billing, claims, and policy changes, while also handling administrative and underwriting tasks. We need people who are caring and patient, but also strong enough to deliver the truth when necessary even if that means explaining a late fee or an underwriting requirement. If you want to join a supportive team where everyone communicates and works together to win, this could be the perfect fit for you. Responsibilities: - Assist current customers with billing, policy changes, and claims questions - Handle administrative and underwriting tasks accurately - Set and confirm customer appointments - Maintain detailed and organized records - Deliver exceptional customer service with empathy and professionalism Qualifications: - Strong communication and people skills - Motivated by goals and eager to grow professionally - Ability to learn quickly and adapt in a fast-paced environment - Organized, detail-oriented, and dependable - Previous customer service or sales experience preferred but not required Compensation & Benefits: - Base $36,000. OTE: $52,000$60,000 annually. - Base salary plus performance bonuses - 3% 401(k) match - Medical and dental insurance through Blue Cross Blue Shield - Monthly gym stipend - Paid time off and holidays - Professional development and paid training - Opportunities for career growth within the agency Our culture is simple: work hard, do the right thing, and win together. Youll enjoy training, team lunches, fun competitions, and opportunities for growth whether that means becoming a master of service or stepping into a sales role down the line. If you want more than just a job and are ready to grow with us, apply today.
    $36k-60k yearly 28d ago
  • Customer Service Agent

    DSV Road Transport 4.5company rating

    Customer service agent job in Bridgeport, AL

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Bridgeport, 48809 Al-227 Division: Solutions Job Posting Title: Customer Service Agent Time Type: Full Time Position Description Summary: Responsible for providing and maintaining effective customer service and satisfaction; provide information to resolve customer shipment related issues; interact with management and warehouse personnel to establish service criteria and meet customer requirements. Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Assist customers with requests and requirements pertaining to pick-up and deliveries, tracing shipments, POD information, rate quotes, and special handling * Interact with management and warehouse personnel to establish service criteria and meet customer requirements * Follow up with customers and other departments to resolve invoice problems and discrepancies * Communicate with customers, coworkers, and other departments to facilitate the movement of freight and associated paperwork that require special handling * Accurately input into and retrieve information from the system * Audit air bills for completeness and accuracy. Research and maintain filings of air bills * Reconcile driver pickup and delivery manifests * Read, decode, and decipher freight coding in order to expedite freight movement and tracking process * Record damaged shipments and misrouted freight on applicable reports The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Working Environment: Assignment Complexity - Work on assignments that are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendations. Accountability - Use ability as a skilled specialist in accordance with corporate policies and procedures to complete complex tasks in creative and effective ways. Impact of Decisions - Errors detectable upon supervisory review. Identifiable impact on corporate operations and fiscal health. Working Relationships - Regularly interact with peers and management concerning matters of complex scope and discretion. Scope - Work on problems complex in scope. May determine methods and procedures on new assignments and may provide guidance to other nonexempt personnel. Essential Functions: Must be able to pass any federal/state/local government, airport, or company-required background checks, clearances, and/or drug and alcohol tests. Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel): This is a senior level position. Proficient with Windows OS, Word, and Excel. Must be able to type 45 WPM. Good interpersonal skills required. High school diploma or equivalent required. Generally prefer 3-6 years of experience. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $21k-27k yearly est. 38d ago
  • Customer Enrollment Associate In Office

    Elevated Financial

    Customer service agent job in Pelham, TN

    With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them. With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division. Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about. Responsibilities: Connect with business owners utilizing our state-of-the-art SalesForce platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for success Requirements: Good organization and communication skills Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
    $22k-35k yearly est. 1d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Chattanooga, TN?

The average customer service agent in Chattanooga, TN earns between $19,000 and $32,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Chattanooga, TN

$25,000

What are the biggest employers of Customer Service Agents in Chattanooga, TN?

The biggest employers of Customer Service Agents in Chattanooga, TN are:
  1. ACD Direct
  2. T&V Marketing
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