Customer Service Associate
Customer Service Agent Job 40 miles from Chesapeake
The Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance. Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases.
Primary Responsibilities:
Greet and acknowledge every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty.
Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
Communicate customer needs to Team Leaders when necessary.
Maintain the store appearance and complete any additional responsibilities and/or duties as assigned
Qualifications:
High School diploma or equivalent preferred
6 months of prior retail experience preferred
Ability to work evenings, weekends, and holidays on a regular basis
A positive attitude and team player who wants to engage and serve customers
Physical Requirements:
Ability to lift and carry up to 50 pounds.
Ability to push and pull up to 35 pounds.
Ability to stand for extended periods and work in a safe manner.
Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, national origin, age, veteran's status, disability, or any other legally protected status.
Customer Support Expert
Customer Service Agent Job 8 miles from Chesapeake
As a customer support expert at AO Globe Life, you will be at the forefront of our company's commitment to providing exceptional customer service. You will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive experience with our products or services. The role requires strong communication skills, problem-solving abilities, and a genuine desire to help others.
What you'll be doing
Answer inbound calls from customers in a timely and courteous manner
Handle a high volume of customer interactions while maintaining a positive attitude
Document customer interactions and update customer records in our system
Adhere to all company policies, procedures, and quality standards
Continuously improve your product knowledge and customer service skills through training.
What we're looking for:
Previous experience in a customer service role is preferred but not required.
Strong communication and interpersonal skills, with the ability to provide exceptional customer service
Excellent problem-solving and decision-making abilities
Proficiency in English, both verbal and written
Ability to work in a fast-paced, dynamic environment and meet deadlines
Comfortable with using various computer programs and applications
Why Join Us?
Strong Reputation
AO Globe Life is backed by a long-standing history of financial stability and customer trust. Joining our team means associating with a respected name in the insurance industry.
Comprehensive Training
We provide extensive training programs designed to equip you with the knowledge and skills needed to succeed. Our ongoing support ensures you stay informed about industry trends and best practices.
Flexible Schedule
Enjoy the freedom of a flexible work schedule that allows you to balance personal and professional commitments. We understand that life is dynamic, and we support your work-life harmony.
Career Advancement Opportunities
At AO Globe Life, we believe in promoting from within. As you grow and develop your skills, there are numerous opportunities for advancement to leadership and management positions.
Commitment to Community
AO Globe Life is dedicated to giving back. Engage in community service and outreach programs that not only benefit others but also foster a sense of fulfillment and teamwork.
Ready to start a rewarding career with us? Apply today and take the first step toward a rewarding remote career!
Customer Service Representative
Customer Service Agent Job In Chesapeake, VA
**Customer Service Representative (1855)** + Title:Customer Service Representative + Group Company: Mitsubishi Chemical ALPOLIC Group Company: + Mitsubishi Chemical ALPOLIC **Mitsubishi Chemical Alpolic** employees are part of a global network of companies, all with a long history of sustained brand recognition and successful, sustained growth. Employee safety and satisfaction are among our top
priorities. Many of our current employees began with the company and remain with the company even today. From machine operators to customer support and sales, Mitsubishi Chemical Alpolic believes the company's success is shared by every team member regardless of their role.
Our foundation is based on the Japanese word "KAITEKI," which, in its original concept, means moving forward in the sustainable development of society, people and the planet. Simply put, we care about our people, our products and our customers.
Job Purpose
The Customer Service Representative engages with customers to provide product information, ensure customer satisfaction, and resolve customer conflicts. The CSR works closely with all departments from outside Sales teams, production, and shipping to ensure a next level customer experience.
Principal Accountabilities
+ Create solid customer relationships and satisfaction through effective and timely resolution of a variety of customer issues.
+ Receive phone calls and handle questions and inquiries with speed and professionalism
+ Escalate issues to appropriate department or personnel as needed
+ Interact with customers to provide timely and accurate information about products, order status, inventory, shipping, and production
+ Receive, process, and verify the accuracy of orders by entering data into SAP system
+ Identify trends in customer satisfaction or dissatisfaction and report them to management
+ Partner with Regional Sales Managers (RSMs) to support customer needs and meet and exceed customer service expectations
+ Provide support and planning for sales functions.
+ Respond timely and accurately to inquiries of price, availability, stock replenishment, order fulfillment, etc. during initial call/emails. Quote system pricing or use limited pricing guidelines provided by management. Engage Tech Service, Operations, and Logistics if/when the inquiries warrant.
+ Reporting and data collection
+ Other duties as assigned by department manager.
Knowledge / Skills / Experience
+ Bachelor's degree or associate degree preferred
+ 3-5 years' experience in inside sales, customer service and/or a related manufacturing
+ SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred.
+ PC literacy is required (Microsoft office suite)
+ High level attention to detail in a manual data entry environment.
+ Strong interpersonal and communication skills
+ Ability to prioritize, manage, and complete multiple tasks simultaneously - both for immediate resolution and long-term projects.
+ Ability to maintain calm and to control or calm customers during high stress or high complaint situations.
+ Ability to change priorities quickly and calmly while continuing with standard daily activities
+ Ability to work independently as well as with team members and without direct supervision.
+ Must be able and willing to work overtime and be flexible with hours where required.
Please complete the following PI Assessment:
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Pay Transparency (complete highlighted sections)
+ **The salary range for this position is $59,322 - $74,142. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.**
+ **Competitive Benefits**
+ **Benefits begin on DAY 1!**
+ **Employee Assistance Programs**
+ **Curated Self-Paced Learning & Development Programs for all Employees**
**Mitsubishi Chemical Group (MCGC) and any of our subsidiaries do not accept unsolicited resumes from individual recruiters or third-party agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. No placement fees will be paid to any firm unless specifically invited on the search by the MCGC Talent Acquisition team and such candidate was submitted to the MCGC Talent Acquisition Team via our Applicant Tracking System.**
EEO Statement
Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.
Benefits Call Center Representative
Customer Service Agent Job In Chesapeake, VA
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Benefits Call Center Representative**
$15/hr (Training) $16/hr (Production)
Position will be on-site in Chesapeake, VA
Training Schedules: Monday - Friday 8:30am-5:30pm
Production Schedule: 8:30AM-5:30PM, Monday - Friday
Weekends off!
Some overtime may be required.
Plenty of growth opportunities!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
**About the Benefits call center Representative role:**
As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
Conduent offers opportunities for advancement with an outstanding benefit package.
Would you enjoy being part of a team that makes a difference in people's lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Benefits call center team!
**Requirements**
We're looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
Previous customer service and/or call center experience
Keyboarding and MS Office proficiency
Excellent communication skills
Extensive experience with typing and keyboarding
Great problem-solving skills
Ability to effectively multi-task
High school diploma or GED
Experience working with healthcare and employer benefits is highly preferred.
Willing to work a shift between the hours of 8AM-6PM, Monday-Friday
Ability to successfully complete a mandatory paid training program.
Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification.
Must be 18 years of age or older.
**Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!**
Apply to the role and provide your basic profile information (2 minutes)
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
If you qualify for the role, a recruiter will reach out to discuss the opportunity!
**Be part of the future**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
**About Conduent**
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment.
Conduent is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary for this role is $15.00 per hour.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Customer Service and Kitchen Staff
Customer Service Agent Job In Chesapeake, VA
We are hiring for the following positions full-time and part-time: Chill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills. Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking. Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking.
We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus!
All Employees Enjoy:
Employee meal discount program
An excellent support network and opportunities for promotion The personalized training, support and tools you need to reach your goals The opportunity to play a key role in the operation of a growing local franchise Healthy work life balance with both full time and part time positions Defined career paths for those who pursue a long-term career at Dairy Queen
Full Time Employees Enjoy:
Paid Vacation
Paid Holidays
Health Insurance Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week.
Retirement plans available to qualified employees please inquire if interested.
DQ operators have been providing consumers with crave-satisfying treats and food since 1940.
Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads.
Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans.
We are an Equal Opportunity Employer!
Customer Service and Kitchen Staff
Customer Service Agent Job In Chesapeake, VA
We are hiring for the following positions full-time and part-time: Chill / Treat Staff: This position is responsible for preparing food. Requires great multitasking and time management skills. Cashier / Customer Service: This position services the fans that come into the restaurant. Requires great social skills and multitasking. Drive-Thru Order Taker: This position services the fans that visit our restaurant via the Drive Thru. Requires great social skills and multitasking.
We are seeking highly motivated customer service and kitchen staff that have great people skills and interest in taking part in a growing business. Restaurants are fast paced and will teach you to multitask and get things done as a team. If you already have great customer service skills and are able to multitask that would be a huge plus!
All Employees Enjoy:
Employee meal discount program
An excellent support network and opportunities for promotion The personalized training, support and tools you need to reach your goals The opportunity to play a key role in the operation of a growing local franchise Healthy work life balance with both full time and part time positions Defined career paths for those who pursue a long-term career at Dairy Queen
Full Time Employees Enjoy:
Paid Vacation
Paid Holidays
Health Insurance Customer Service and Kitchen Staff considered full time after a year of averaging over 30 hours per week.
Retirement plans available to qualified employees please inquire if interested.
DQ operators have been providing consumers with crave-satisfying treats and food since 1940.
Mid Atlantic Dairy Queen owns and operates 14 locations across Hampton Roads.
Mid Atlantic Dairy Queen takes pride in providing an excellent atmosphere for our staff and fans.
We are an Equal Opportunity Employer!
Customer Service Representative (51474)
Customer Service Agent Job In Chesapeake, VA
The Hiller Companies, LLC has an immediate opening for Customer Service Representative. Hiller offers fire protection and life safety products and services that are preserving lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. For more than 100 years, we have been laser-focused on one goal - making the world a safer place. We are proud to be on the forefront of technology and innovation by creating adaptable safety solutions. As we continue to grow and expand our life safety footprint, we pledge to keep our customers top of mind while striving to design, install and service the most compliant, reliable systems available.
Job Summary: The Customer Service Representative (CSR) will be responsible for ensuring customer satisfaction by providing exceptional support, information, and assistance to our clients. This position will involve handling inquiries, resolving issues, and maintaining positive relationships with customers, all while contributing to the overall success and growth of our company.
Job Responsibilities:
* Serve as point of contact for customer inquiries, responding promptly and professionally to inquiries via phone, email, and in-person visits.
* Schedule and perform follow up conversations with customers, post service, to solicit feedback ensure satisfaction, and address additional needs.
* Discuss post service billing requirements with clients and ensure all needs are addressed to ensure timely processing of invoices.
* Assist with accounts receivable, invoicing, and providing phone coverage for the reception area when the receptionist is out for lunch or on paid time off.
* Collaborate closely with our technical teams to coordinate completed service appointments and communicate relevant details to customers.
* Act as Operational liaison between Shared Branch Services and Collections teams.
* Manage customer follow up/communication upon invoice issuance to ensure invoice accuracy, payment timing, potential acceptance of payments (credit card or check), provide statements upon customer request and maintain accurate and timely notation of on-going customer communication in E1 for continuity of customer care by Shared Branch Services and/or Collections teams.
* Communicate and collaborate with Shared Branch Services to address and resolve all invoicing concerns and/or corrections to ensure timely payment of open invoices.
* Maintain accurate and up-to-date customer records, including contact information, service history, and interactions. Document conversations for follow-up needs and additional inquiries.
* Proactively address customer concerns, troubleshoot issues, and escalate complex cases to appropriate teams while ensuring a positive customer experience.
* Identify opportunities to upsell or cross-sell additional services and products based on customer needs and preferences.
* Stay updated on industry trends, regulations, and advancements in fire protection services to provide informed and knowledgeable support to customers
* Other duties as required.
Qualifications
What We Are Looking For:
* High school diploma or equivalent; Associate degree or relevant certification is a plus
* Minimum of 2 years of accounts receivable experience, including invoicing, payment reconciliation, and customer follow-up
* Previous customer service experience, preferably in a technical or service-oriented industry.
* Excellent communication skills, both verbal and written, with the ability to explain technical concepts in a clear and understandable manner.
* Strong interpersonal skills and the ability to build rapport and maintain positive relationships with diverse customers.
* Proficient in using customer relationship management (CRM) software and other relevant tools.
* Detail-oriented with strong organizational and multitasking abilities.
* Problem-solving mindset with the ability to remain calm under pressure and find effective solutions.
* Basic knowledge of fire protection systems and services is a plus, but not required (training will be provided).
* Ability to work collaboratively in a team environment while also being self-motivated and capable of working independently.
* Flexible schedule to accommodate occasional evening or weekend shifts, especially during peak service periods.
* Commitment to upholding our company's values of safety, integrity, and excellence in customer service.
Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.
We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.
Most employee benefits start from the first day of employment, including:
* Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
* Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
* Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
* Career advancement potential within a growing company.
Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
Part-Time Customer Service Agent
Customer Service Agent Job 8 miles from Chesapeake
Join us as a Part-time Customer Service Agent, first point of contact for customers!
As a Customer Service Agent, you'll be the primary point of contact, delivering top-notch service for Paratransit customers. Your helpful communication skills and ability to problem solve quickly and efficiently will assist in providing a positive experience for callers.
We are looking for you to work Thursdays, Saturdays and Sundays, and fill in as needed. This is a part-time, onsite role.
Location: Norfolk, VA
Type: Part-time, Onsite (3 days a week). Thursdays, Saturdays and Sundays, and fill in as needed.
**24 hours+ per week **
About The Michelle Martin Group (MMG):
The Michelle Martin Group (MMG) is a leading staffing and recruitment solutions provider, dedicated to connecting talented individuals with rewarding opportunities across various industries. With a commitment to excellence, integrity, and inclusivity, we strive to make a positive and intentional connections with both our candidates and clients. Join us in our mission to build healthier and stronger communities through meaningful employment opportunities.
Job Responsibilities:
Answer inbound calls and provide excellent customer service to Paratransit customers. (NO cold calling!)
Communicate well via phone to ensure efficient scheduling and provide updates on rides, manifest.
Maintain customer information within company software (call center software)
Ideal Candidate Requirements:
Strong telephone etiquette and a drive for success
Customer focused and motivated demeanor
Calm and professional demeanor
Proficient computer skills
Exceptional communication and active listening skills
Ability to multitask and thrive in an ever-changing environment
Quick problem-solving skills and a growth and solutions-oriented mindset to solve evolving work issues
Additional Qualifications (a plus!):
1-year related experience preferably within a call center environment
A genuine passion for helping others and creating pleasant experiences
High school diploma or equivalent
Bilingual skills, in Spanish, a plus
Benefits:
Training and ongoing support
Direct Deposit
Competitive Pay
Health benefits
If you're driven and looking for a place to grow long-term, come join us!
The Michelle Martin Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
.
Medical Equipment Driver & Customer Service Representative
Customer Service Agent Job In Chesapeake, VA
Unlock Your Potential: Join TEWS and Solve the Talent Equation for Your Career
TEWS has opportunities with leading companies for professionals at all career stages, whether you're a seasoned consultant, recent graduate, or transitioning into a new phase of your career, we are here to help.
Customer Service Representative Needed!
Pay Range: $18 - $20/hour (based on experience)
Position Type: Direct Hire
About the Role:
Our client in the healthcare industry is seeking a Customer Service Representative to join their team. This role involves managing patient information, coordinating services for durable medical equipment and respiratory supplies, and ensuring exceptional communication with patients, referral sources, and internal teams.
Key Responsibilities:
Process and verify patient information for services and third-party reimbursement.
Communicate with patients, referral sources, and co-workers to address questions and concerns.
Coordinate and prepare documentation for billing, insurance verification, and file management.
Maintain accurate records, including route paperwork, deposit preparation, and referral logs.
Support walk-in customers with retail equipment requests.
Provide technical assistance and resolve customer issues with outside agencies as needed.
Ensure compliance with policies and procedures to meet industry standards.
May involve occasional on-call responsibilities, including driving and delivering equipment.
Qualifications:
Required:
High school diploma or GED equivalent.
Valid drivers license with a clean driving record (if driving required).
Preferred:
Experience with medical equipment or billing practices.
Knowledge of medical terminology.
One year of related work experience.
Skills:
Strong communication and organizational skills.
Ability to multi-task and maintain attention to detail.
Proficiency with Microsoft Office and basic office equipment.
Physical Requirements:
Ability to lift and transport equipment (up to 35 lbs).
Requires sitting, walking, standing, and occasional contact with medical equipment.
Why Apply?
This is an excellent opportunity to join a compassionate healthcare team dedicated to improving patient care.
Apply now to make an impact in this vital role!
Customer Service Agents, ORF
Customer Service Agent Job 8 miles from Chesapeake
Customer Service Agent
This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions, as noted below. Additional responsibilities include a ramp, aircraft cleaning, operations, wheelchair assistance, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customer tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers, and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours, including swing and graveyard shifts, plus weekends and holidays
Must be well-groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
MUST HAVE VALID DRIVER'S LICENSE
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Physical Demands :
You must be able to carry a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; you must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to perform the position's essential functions safely.
Store Customer Service Specialist
Customer Service Agent Job In Chesapeake, VA
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at: Store #705004, located at: 1020 N. Battlefield Blvd, Chesapeake, VA 23320 & Store #703629, located at: 100 Medical Parkway East, Chesapeake, VA 23320.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have a valid, unrestricted Driver's License
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Customer Service Representative - Store (PT)
Customer Service Agent Job In Chesapeake, VA
As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties & Responsibilities
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Other details
Pay Type Hourly
Customer Service Agent, Cross Functional (Part-Time)
Customer Service Agent Job 28 miles from Chesapeake
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.
Essential Duties:
Assist passengers in boarding and disembarking flights
Monitor computerized passenger boarding
Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
Change customer flight itinerary and seat assignments as required
Operate the Jetway
Load and unload baggage and cargo
Operate motorized service vehicles and equipment
Guide and park aircraft
Perform cabin maintenance tasks
Work together as a team to provide excellent customer service and meet corporate objectives
Job Qualifications and Competencies:
Successful completion of training course
Ability to meet company goals and customer expectations in a high energy environment
Effective communication skills
Ability to organize, prioritize, and multitask
Preferred Qualifications:
Previous airline experience
Previous employment as a front-line customer service provider
Basic knowledge of computer applications and programs
Work Environment:
Use of computers, telephones, and other office equipment
Airport ramp environment, subject to varied weather conditions and elevated noise levels
All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
Handle objects up to 70 pounds regularly
Assist passengers with disabilities, including, but not limited to, pushing wheelchairs
The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.
Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.
Starting Rate:
$12.50/Hourly
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.
Job Application Deadline:
January 13, 2025Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.
Repair Service Specialist
Customer Service Agent Job In Chesapeake, VA
Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Safelite
Job Description
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.
What You'll Get
Competitive weekly base pay starting at $16/hour.
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 annually in tuition reimbursement.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth and life offerings at *************************
What You'll Do
Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
Repair chips, cracks and other auto glass related issues on customer vehicles.
Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
Safely and professionally operate a company fleet vehicle to and from customer locations.
All other duties as assigned.
What You'll Need
Education: High School Diploma/GED/Equivalent required.
Valid state-issued driver's license required.
On-the-job training/completion of Safelite SafeTech™ certification.
The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
Flexibility with hours and days trained/worked, as workloads fluctuate.
Comfort working outside in a variety of weather conditions.
Present a professional appearance and wear personal protective equipment.
Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.
#LI-RS1
#INDFH
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
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Customer Service Representative
Customer Service Agent Job In Chesapeake, VA
A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.
Our Customer Service Representative works with the Customer Service and Sales team. The Customer Service Representative will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.
Responsibilities of the Customer Service Representative:
Contacting and engaging consumers from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
Displays active listening skills, perceives emotional awareness under challenging situations, and empathizes with customers to enhance an overall positive experience
Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
Developing strong leadership and interpersonal skills
Driving sales through promotional campaigns
What We Are Looking For in Our Customer Service Representative:
Bachelor's degree in business, marketing, or similar concentrations
A consistent overachiever with a drive for perfection
Must be able to work full-time hours and have weekend availability
Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
Patience, empathy, and passion for people
Confidence and public speaking skills
#LI-Onsite
Customer Service Representative Fueler/Washer
Customer Service Agent Job In Chesapeake, VA
What's the Job?
Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Main Responsibilities:
• Greeting our customers and making sure they have a great experience as you fuel and wash vehicles
• Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done
• Helping make sure our facilities are clean, safe environments for our customers and associates
• Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs
• Completing other projects and tasks as assigned by supervisor
Why Penske is for You:
• We take pride in offering a competitive wage and great benefits.
• This position, at this location, offers shift differentials that will vary based on second
shift (starting after 11am) or third shift (starting after 9pm) and weekend work.
• This position, at this location, also offers individuals who hold a current and valid CDL
will be eligible for a $2.00/hr rate.
• Penske offers ongoing skills training for to our maintenance associates, so you can
grow your career!
Qualifications
General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer About Penske When you join Penske, you're joining a team that cares about doing its best. At each location, there's a strong sense of teamwork. We're all working together to move our customers forward. That's true for the 11,000+ vehicle repair associates who are working at hundreds of locations across the United States. Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske's product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit **************** to learn more. Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler, Apprentice
Customer Service Representative - Immediate Start
Customer Service Agent Job In Chesapeake, VA
We pride ourselves on fostering a competitive yet family-oriented environment where personal and professional growth go hand in hand. Built on respect, trust, and a drive for continuous improvement, our culture empowers team members to thrive. With full training, career advancement opportunities, and a chance to make a global impact, this is your opportunity to shine in a dynamic industry.
Key Responsibilities
Business Acquisition: Drive customer growth through innovative marketing strategies and engaging interactions.
Client Satisfaction: Deliver outstanding service to meet client needs and ensure long-term relationships.
Marketing Strategies: Assist in implementing targeted strategies that enhance customer engagement and retention.
Sales Support: Apply sales techniques and product expertise to foster business expansion.
Team Collaboration: Contribute to a supportive, goal-oriented team environment.
What We Offer
Comprehensive Training: Learn cutting-edge skills in sales, marketing, and business psychology.
Fast Career Growth: Enjoy performance-based advancement opportunities, including leadership roles.
Collaborative Culture: Join a high-energy workplace that values your contributions.
Leadership Development: Build leadership skills to manage diverse teams effectively.
Travel Opportunities: Participate in business trips to explore new markets and gain fresh perspectives.
Exciting Work Environment: Benefit from a dynamic, innovative, and supportive corporate culture.
Benefits of Joining Us
Hands-on experience in customer service, marketing, and sales.
Leadership training and continuous professional development.
Merit-based career progression with opportunities for significant growth.
Who We're Looking For
Competitive & Goal-Oriented: You thrive in achieving personal and team goals.
Adaptable Learner: You welcome new challenges and are eager to grow.
Strong Communicator: You excel in building relationships with clients and teammates.
Motivated to Succeed: You seek a dynamic environment that offers both personal and professional advancement.
Customer Service Representative Fueler/Washer
Customer Service Agent Job In Chesapeake, VA
519 Woodlake Dr, Chesapeake, VA 23320
What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile.
Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.
It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward.
Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor
Why Penske is for You: • Competitive starting salary • Shift Premiums - 2nd Shift ($3.00), 3rd Shift ($4.00), Weekends ($2.00) • Career stability • Opportunity for growth • Excellent benefits, including lots of time off • Strong, well-rounded training programs • Advanced vehicle maintenance technology • Location and schedule flexibility
Qualifications
General Requirements:• High school diploma, equivalent, or prior work experience preferred• Valid driver's license required• Excellent customer service and communication skills• The ability to work well as part of a team• The ability and willingness to work outside• Basic mechanical ability and tool usage (preferred)• Basic computer skills• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.• Regular, predictable, full attendance is an essential function of the job• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.• Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms.• The associate must be able to safely work in all weather conditions.• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Penske is an Equal Opportunity Employer
Customer Service Rep
Customer Service Agent Job In Chesapeake, VA
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. We seek an energetic professional interested in helping our clients through a remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:
Help customers with questions about insurance and specifics of their policies
Inform clients about our products and make sure they are aware of their choices
Advise customers on how to successfully leverage the product/service based on their unique needs.
Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Requirements:
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Excellent time-management and prioritization skills
Learn about the products inside and out to be able to answer any questions from customers.
Adaptability and flexibility in order to deal with different customers and needs in a short period of time
High school diploma
Customer Service-Medical Billing Department
Customer Service Agent Job In Chesapeake, VA
Job Type
Full-time
Full Job Description
Bayview Physicians Group is a rapidly growing outpatient multi-specialty medical group, that strongly believes the doctor-patient relationship is the cornerstone of quality healthcare. We staff more than 600 positions in the Hampton Roads area. Individuals who possess excellent customer service skills, strong collegial relationships, and the desire to promote a positive work environment are encouraged to apply. We offer a competitive benefits package to our full time employees and we are always accepting applications from qualified candidates. On the job training is available for the right candidate.
Duties & Responsibilities:
Answer multi-line phones
Provide exceptional customer service to Bayview Patients calling in to make a payment or have questions about their bills
Take payments over the phone
Update patient information and data entry
Review patient balance due accounts
Navigate in the Electronic Health Record
Resolve patient concerns or disputes regarding their bill
Work Accounts Receivable
Qualifications:
General customer service experience
Ability to communicate effectively orally and in writing.
Excellent telephone skills.
Must demonstrate the ability to work as a team.
Must demonstrate a positive attitude, and helpful demeanor.
General knowledge of standard office equipment such as computers, fax machine, photo copier, etc.
General medical office experience a plus
Education and/or Experience:
Minimum of 1 year previous customer service experience
Call center experience a plus
Previous medical front desk experience a plus
Organization is willing to train the right candidate