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Senior Customer Service Representative
Dunhill Professional Search & Government Solutions
Customer service agent job in Tampa, FL
The Senior CustomerService representative is responsible for providing leadership and coaching a team of CustomerServiceAgents, with the goal of meeting program objectives and customerservice level agreements.
Key Responsibilities
Work closely with Supervisors, Site Operations Coordinator, and support staff.
Perform regular monitoring of calls and provide coaching and feedback to customerservice representative staff.
Perform tasks to assure service level requirements are met.
Responsible for assisting Operations Supervisors with daily tasks, such as creation of reporting, completion of logs, and monitoring of call volumes.
Responsible for providing support to customerservice representatives (CSRs) on weekends, when required.
Act as a Point of Contact for operations when required.
Required Qualifications
High School Diploma or GED.
Minimum 2 years call center customerservice experience.
Minimum 1 years of customerservice and team interaction experience or leadership experience.
$31k-38k yearly est. 5d ago
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Customer Experience Representative
RFID Hotel
Customer service agent job in Tampa, FL
RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team.
WHAT WE OFFER
Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential
Dynamic, energetic work environment with an exceptional talented workforce.
Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance
Excellent 401K Retirement Plan with generous company match.
Work life balance, 12 company paid holidays, paid vacation and paid sick time
WHAT YOU WILL BE DOING
Provide professional front-line email and phone communication to customers for service-related inquiries and complaints
Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates
Work closely with other departments to ensure a smooth customer experience
Gather customer feedback, reporting and escalating product or service issues
Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs
Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey
WHAT YOU NEED TO SUCCEED
Excellent professional verbal and written communication skills
Proven passion for providing a stellar customerservice experience
Strong attention to detail
Proactive communication and pre-emptive problem solving
High school diploma or equivalent minimally required
Experience working in professional services or sales team settings
Working on-premises during normal business hours Mon-Fri 9am-6pm
ABOUT US
As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customerservice. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes.
RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.”
All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
Thank you for your interest and considering this opportunity! Please send resume when responding.
$20-22 hourly 1d ago
Ground Operations Agent
Allegiant 4.0
Customer service agent job in Clearwater, FL
This position is responsible for overseeing and providing operational support to airport Ground Operations/CustomerService (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: Minimum one (1) year CustomerService experience, airline industry experience
Preferred Requirements
• Allegiant CustomerService and Ground Operations procedures, basic computer skills, general knowledge of office equipment.
• The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
• Must be able to communicate with internal and external customers with professionalism and integrity.
• Must be well groomed and adhere to dress code policy.
• Ability to work efficiently under time constraints.
• Must be willing to work a flexible schedule including nights, weekends and holidays.
• Must be at least 18 years of age and possess a valid driver's license.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Job Duties
• Coordinate and direct duties and activities of CustomerService/Ground Operations (Cross-Utilized) agents.
• Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service.
• Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to.
• Report safety hazards and incidents to supervisor.
• Perform functions of a CustomerService/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations.
• Schedule based upon operational need and seniority.
• Assign employees to work specific job functions as needed.
• Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
• Ensure FAA, Allegiant Air and airport regulations are followed.
• Assist Customers with special needs, i.e., Customers who need assistance in boarding.
• Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
• Marshal in the planes and push back the aircraft.
• Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
• Lead by example and motivate team members.
• Ability to read and write English.
• Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues.
• Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see *************************
$16 - $16 an hour
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$16-16 hourly 5d ago
Ground Operations Agent
Allegiant Air 4.6
Customer service agent job in Clearwater, FL
This position is responsible for overseeing and providing operational support to airport Ground Operations/CustomerService (Cross-Utilized) Agents consistent with the requirements of company policy and federal and state regulations, . Responsibilities will also include ground operations, aircraft cleaning, security, operations and commissary duties as required.
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.
Education: High School Diploma/GED
Years of Experience: Minimum one (1) year CustomerService experience, airline industry experience
Preferred Requirements
Allegiant CustomerService and Ground Operations procedures, basic computer skills, general knowledge of office equipment.
The ideal candidate must be people oriented, highly motivated with a positive and friendly attitude.
Must be able to communicate with internal and external customers with professionalism and integrity.
Must be well groomed and adhere to dress code policy.
Ability to work efficiently under time constraints.
Must be willing to work a flexible schedule including nights, weekends and holidays.
Must be at least 18 years of age and possess a valid driver's license.
Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
Job Duties
Coordinate and direct duties and activities of CustomerService/Ground Operations (Cross-Utilized) agents.
Interface with supervisors, leads and all departments to ensure that service issues are addressed and/or corrected to ensure quality of service.
Ensure that all company safety rules (including dangerous goods handling and awareness) are being adhered to.
Report safety hazards and incidents to supervisor.
Perform functions of a CustomerService/Ground Operations (Cross-Utilized) Agent, must be able to work flexible hours, including nights, weekends and holidays and must be able to stay for irregular operations.
Schedule based upon operational need and seniority.
Assign employees to work specific job functions as needed.
Provide information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements.
Ensure FAA, Allegiant Air and airport regulations are followed.
Assist Customers with special needs, i.e., Customers who need assistance in boarding.
Load and unload baggage and co-mail of various weight and dimensions to and from aircraft and applicable airport baggage areas.
Marshal in the planes and push back the aircraft.
Operate heavy, motorized machinery/equipment including, but not limited to tugs, tractors, belt loaders, bag carts, push-back tractors, deicers, etc.
Lead by example and motivate team members.
Ability to read and write English.
Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hires, recurrent, supplemental and local training issues.
Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Airport Agent - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, climb and use hands and fingers to operate various types of tools and equipment (i.e. hand trucks, carts, ramps, tugs, etc.). May be required to lift, push, pull, or carry up to 300 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to heights, small spaces, extreme noise (i.e. airport with planes, vehicles, and other machinery), temperature, wind, and light fluctuations. Ability to work in a confined area as well as the ability to crawl in and out of small spaces for extended periods of time. Ability to wear personal protective gear. Some travel may be a requirement of the role.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company values the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information, see *************************
$16 - $16 an hour
Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$16-16 hourly 6d ago
Customer Service Representative
Airgas 4.1
Customer service agent job in Largo, FL
Ensure outstanding customerservice through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customerservice to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers.
Responsibilities
Determine course of action according to customers' needs
Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills.
Follow up with customer and advise on response method and time frame
Coordinate with A/R on delivery issues due to non-payment
Liaison between customers and drivers to help business run efficiently
Non-technical customer support
Handles next level CustomerService issues.
Troubleshooting calls.
Excellent follow up skills
Work with different departments on training and projects
Answer phones and respond to customer request
Provide customers with product and service information
Transfer calls to appropriate departments
Assist with special projects given by supervisors
Assist with voicemail requests
Provide customers with product and service information
Assist with rush deliveries
Update and create processes as needed
Assist with Portal/ Email Orders
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Google Suites and/or Microsoft Suite
$24k-31k yearly est. 3d ago
Customer Service Representative
Insight Global
Customer service agent job in Saint Petersburg, FL
Position: Part Time CustomerService Representative
$20-21 Hourly Based On Experience
Looking to HIRE RIGHT AWAY!!
Roughly 20-25 Hours Weekly
Shifts:
Monday-Friday: 9am-6pm
Saturday: 11am-6pm
Must Haves:
Self-sufficient - Will be opening and closing by themselves
Basic computer skills to enter shipping/tracking information
CustomerService experience
Organized, reliable, & meet deadlines
Strong written and verbal communication skills
Day to Day:
This is a huge opportunity to get your foot in the door with a large fortune 500 company. The associate will have the potential opportunity to eventually grow with the operations, finance, or marketing divisions of the company if desired. The Associate will be opening and closing the store each day. They will be helping take packages from customers and ensure the packages are logged correctly to end up in the right location. They will be servicing anywhere from 1-2 clients per hour and helping to create new shipment logs/labels. They will be able to reach out to other team members for any questions that need to be escalated.
$20-21 hourly 2d ago
Customer Service Representative
Net2Source (N2S
Customer service agent job in Palm Harbor, FL
Job Title: CustomerService Representative
Duration: 3 Month (possible extension)
Shift: M-F 8am - 5pm
Qualifications:
This is an in-person role.
High school diploma or equivalent.
Experience:
One to two years related experience.
Intermediate knowledge of Computer experience required.
Intermediate knowledge of MS Office (Outlook & Excel) required.
Extensive data entry/10-key skills/order processing skills
Ability to handle multiple tasks.
Strong communication and customerservice skills.
Heavy phone experience is a plus.
Accounts payable knowledge is a plus
Responsibilities:
Support residential installation and service departments.
Provide superior customerservice to internal and external customers.
Coordinate, prioritize and schedule installations and service appts.
Provide reception coverage as needed.
Other duties as assigned, which may include but are not limited to:
Act as payroll liaison
Assist with Ops Support/Administrative duties including but not limited to ordering supplies, filing, backup when Lead Admin is out.
Handle incoming customer/associate relations calls.
Process accounts payable invoices.
$24k-32k yearly est. 4d ago
Customer Service Representative
Waste Connections 4.1
Customer service agent job in Clearwater, FL
Waste Connections is looking for individuals who have a passion for CustomerService Representative, career growth and share our #1 value:
SAFETY!
We are looking for a CustomerService Representative to join the team at our location in Clearwater, FL. This is a scripted call center position where you will handle inbound calls from our customers.
THE POSITION:
This position is the first point of contact for our customers. You will be handling high call volumes along with asteady flow of walk in customers.Additional administrative duties will be required as well. The position is Monday through Friday, 8am to 5pm. Location: Clearwater, FL
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Interviews customers and records interview information into computer for customerservice, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
WORKING CONDITIONS AND PHYSICAL EFFORT:
Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our CustomerService Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
Also, long periods spent sitting, typing, or looking at a computer screen are common.
MINIMUM JOB REQUIREMENTS:
2 years of CustomerService experience in a high volume atmosphere.
Experience with MS Word, Excel, and Email
preferred
. Typing and 10-key skills are required.
Excellent organization and communication skills.
This position also requires excellent oral and written communication skills as well as ability to read and comprehend technical manuals.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
VETERANS are encouraged to apply.
Apply today
and Connect with Your Future!
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$29k-36k yearly est. 4d ago
Mortgage Customer Service Representative
Teksystems 4.4
Customer service agent job in Tampa, FL
*Tampa, FL 33634* *Schedule:* Monday - Friday 8:30am-5:30pm EST *Pay Rate: *$23/hr The Customer Experience Specialist I, is an entry level customerservice role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. The individual is a key contributor to facilitating efficient and effective processes that support business and customerservice objectives. Responsibilities may be limited within a specific function/channel or across functions/channels within the Mortgage Fulfillment Division (MFD).
*Responsibilities:*
* Operate in a Call Center environment as a customer success advocate
* Receive inbound calls and make outbound calls to consumers
* Receive inbound text messages (where the consumer has provided express consent) and facilitate outbound text messages to consumers
* Answer high-volume, inbound calls or texts from current customers in a timely manner.
* Effectively manage a pipeline of up to 75 loans
* Performing routine data entry and validation tasks
* Handling routine calls, emails and/or chat responses with employees, consumers &/or authorized 3rd parties
* Monitoring work queues and intervening as needed
* Interacting with multiple departments to expedite processing and/or issue resolution
* Conduct preliminary or basic research in order to accurately resolve and respond to customer inquiries.
* Must request assistance for escalated and/or more complex issues to department associates or supervisors.
* Meet outlined production and quality standards.
* Follow established Policy and Procedures
* Performing other related duties as required and assigned
* Demonstrating behaviors which are aligned with the organization's desired culture and values
*Qualifications:*
* Mortgage and/or financial services call center experience is a plus
* General understanding of applicable Federal, State and Local mortgage regulations a plus
* Must be a team player with strong attention to detail and able to work independently
* Proven track record at delivering timely and accurate information in a fast-paced environment
* Excellent critical thinking, problem solving, mathematical skills and sound judgment
* Effective time management skills to deliver work on time
* Capable communicator, written and oral
* Strong negotiation skills with ability to effectively resolve problems
* Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.)
#priorityeast
*Job Type & Location*This is a Contract to Hire position based out of Tampa, FL.
*Pay and Benefits*The pay range for this position is $23.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tampa,FL.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$23-23 hourly 2d ago
Guest Services Coordinator (Corporate Housing)
Alchemy Global Talent Solutions 3.6
Customer service agent job in Tampa, FL
Join the fast-paced corporate housing sector as a Guest Services Coordinator to join a leading corporate housing company based Tampa, Florida
This role is ideal for customer-focused professionals who excel in guest relations, problem-solving, and communication. You'll play a pivotal part in enhancing the guest experience by delivering high-touch support and advocating on their behalf.
What You'll Be Doing:
Advocate on behalf of guests to resolve issues with properties and external partners.
Provide guests with support regarding package deliveries, key access, and local information.
Relay urgent safety communications during severe weather events to guests and clients.
Uphold a perfectionist, guest-first mindset in all service-related duties.
Coordinate effectively with Guest Services team members for seamless operations.
Resolve maintenance or service-related concerns reported by guests and clients.
Participate in the emergency out-of-hours telephone rota to handle urgent matters.
Contribute to the ongoing improvement of guest services processes.
Maintain accurate records of guest issues and resolutions.
Communicate clearly, courteously, and professionally across all channels.
Use systems and tools to document service updates and guest feedback.
Support other departments by sharing relevant guest-related insights.
What We're Looking For:
Previous experience in guest services, corporate housing, relocation, or moving industry preferred.
Strong customerservice orientation with a professional demeanour.
Excellent written and verbal communication skills.
Proficient in MS Word, Excel, and other standard office software.
Ability to work in a fast-paced environment with a calm, solution-focused approach.
Passion for delivering top-tier guest satisfaction and service excellence.
.
$21k-28k yearly est. 4d ago
Customer Service Inbound
Partnered Staffing
Customer service agent job in Largo, FL
At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
Tittle:
Customer Support Representative
Location: Largo
, FL
Must have:
1. Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including one weekend day)
2. Call center or retail customerservice experience.
3. Excellent clear communication skills
4. Flexibility to work an ongoing temp assignment through the end of February 26th 2017.
5. Must be able to start 8/22
Job Description:
Role and Responsibilities
Provide empathetic assistance to stranded motorists centered around towing, jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a week
Determine specific breakdown location, and secure appropriate dispatch service for the customer
Represent well established and internationally known brands
Work in a positive, production driven environment
Qualifications and Education Requirements
Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
Ability to read maps and utilize internet resources to determine customer's location
Active listening skills
1-2 years of experience in CustomerService (Call Center preferred)
High School Diploma or equivalent
Schedule Flexibility is a must
Desire to help others
Possess a positive attitude
Regular, predictable attendance is an essential function of this job
Preferred Software Skills (please include skill level for each)
Intermediate Microsoft Office/Windows Proficiency
Basic PC knowledge and ability
Additional Information
Please contact Roja Maturi at 727-378-1166
$37k-84k yearly est. 3h ago
Eye Care Professional
Clear Sight Partners, LLC
Customer service agent job in Ruskin, FL
Opportunity at Cypress Village Plaza - Ruskin, FL
Opti-mart - Up to $30/hour depending upon exp and licensure (monthly bonus)
At Opti-mart, a Sight360 company, we are building the regions premier destination for comprehensive vision care. We are a team of over 130 optometrists, ophthalmologists, surgeons, opticians, and eye care professionals serving more than 100,000 patients across 15 different locations in the Greater Tampa Bay area. From routine eye exams and optical retail, to medical optometry, ophthalmology, and surgical procedures, our patients experience end-to-end personalized care and service.
We are looking for an energetic and highly customer focused Eye Care Professional to join our Opti-Mart team!
Requirements:
The Eye Care Professional is responsible for interacting with customers on a daily basis to uncover needs for the patients lifestyle and recommend specialized products based on those needs as well as assist patients in frame selection this includes taking measurements, fit, and adjust glasses, troubleshoot patients vision complaints, and teach customers how to properly wear and care for their eyeglasses and contact lenses.
Essential Functions and Responsibilities:
Obtain patients prescription from ophthalmologist or optometrist
Gather patients information including vision and medical insurance information
Schedule, confirm and maintain appointments
Recommend frames, lenses and products that are suitable for the patients style, face and specifications
Adjust and fit frames according to the prescription and patients specifications, as well as to the patients face.
Prepare and submit the order to the proper lab for manufacturing
Be able to use equipment such as lensometer, auto refractor, pupilometer, calipers and hand tools
Assist with frame inventory, contact lens inventory, marketing materials and office supplies
Teaching patients how to wear and care for both contact lenses and eyeglasses
Repairing or replacing broken frames
Administrative duties such as filing, following up on orders, following up with patients, answering phones, assisting the doctor with special orders and referrals
Multi-tasking to help patients in a timely manner
Position/Type/ Expected Hours of Work:
This is a full-time position and core hours of work and days are Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 9:00 a.m. to 2:00 p.m.
Travel:
The role may require travel to other locations in the area to support business needs.
Qualifications:
Minimum 2 years' experience in Retail Sales
Ability to demonstrate strong customerservice skills.
Optical experience PREFERRED. Will pay the higher rate for FL Licensed Optician
Skills and Abilities:
Customerservice oriented
Excellent interpersonal and communication skills
Problem solving skills required
Managing multiple patients
Assisting patient in selections of proper eyewear
Teaching patients
Computer proficient
Able to perform necessary math skills
Benefits
8 Paid Holidays
Paid Time Off (begins to accrue immediately)
Medical, Dental, Vision Insurance
401k and match
Employee Recognition Events
Compensation details: 16-19 Hourly Wage
PIe51cbdb39ffe-31181-39303719
$30 hourly 7d ago
Call Center Representative *** ONSITE ***
DEX Imaging 3.7
Customer service agent job in Tampa, FL
Description Experienced CustomerService Representative Desired! Full-Time | Onsite | Monday - FridayJoin a Team Where Your Work MattersLooking for more than just a job? At DEX Imaging, we believe great customerservice starts with happy, supported employees. As a Tier 1 CustomerService Representative, you'll be part of an energetic, award-winning team that values collaboration, growth, and having fun while getting the job done.If you enjoy helping people, thrive in a fast-paced environment, and want real opportunities to grow your career, we'd love to meet you.What DEX Can Offer You!
Full-time schedule (40 hours per week)
Competitive pay and full benefits package
Competitive PTO and paid holidays
Career growth, development, and internal promotion opportunities
Paid in-house training
Employee recognition and rewards programs
Corporate discounts and employee perks
Full access to our DEXpresso Café with complimentary specialty coffee drinks
A positive, supportive, and team-focused workplace
What You'll Be Doing
Be the first point of contact for customer inquiries
Communicate clearly and professionally with customers and internal teams
Identify customer needs and provide timely, helpful solutions
Answer incoming calls and route them to the appropriate department
Work closely with Tier 2 teams to escalate and resolve technical issues
Track, document, and follow up on unresolved issues
Use multiple systems to accurately capture customer information
Stay current on new processes, tools, and technology
Assist customers via phone, email, chat, and other communication channels
Perform other duties as assigned
What We're Looking For
High school diploma or equivalent experience
2-3 years of customerservice or call center experience preferred
Ability to work onsite from 9:30 a.m. - 6:00 p.m. EST (with flexibility as needed)
Strong multitasking skills (talking and typing at the same time)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to navigate multiple systems in a fast-paced environment
Empathy, professionalism, and a customer-first mindset
Why DEX Imaging?At DEX Imaging, we celebrate our people. We invest in training, promote from within, and foster a culture where teamwork, recognition, and growth are part of everyday work life. This is a place where you can build a career-not just collect a paycheck. Ready to get started?
Apply today and become part of a company that truly values its people.
$25k-32k yearly est. Auto-Apply 6d ago
Customer Relations Specialist
Service Pros Auto Glass
Customer service agent job in Clearwater, FL
Job Description
Customer Relations Specialist - Clearwater
Earn $1,000-$2,500+ WEEKLY • No Experience Needed • Weekly Pay
Service Pros Auto Glass is hiring friendly, motivated people to work inside our partnered auto dealerships. If you enjoy talking to people and want a high-earning, entry-level opportunity, this is it.
What You'll Do
Greet customers in the service drive
Identify simple windshield replacement needs (we train you!)
Explain options and help schedule service
Build relationships with dealership staff
Track customer interactions and hit daily/weekly goals
What We're Looking For
No experience required - we train fast
Positive, outgoing, and coachable
Strong people skills
Valid driver's license & reliable transportation
What You Get
$1,000-$2,500+ weekly
Weekly pay
Fast training & clear growth opportunities
Supportive, team-first culture
Fun team events & bonuses
Apply Today
Start earning quickly in a role with simple duties, strong support, and excellent weekly pay.
$27k-42k yearly est. 10d ago
Customer Experience Representative
J l Marine Systems Inc. 4.4
Customer service agent job in Tampa, FL
Job Purpose
The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles.
Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Actively listen to customers to understand their needs and determine appropriate solutions.
Provide basic to moderate technical assistance.
Process inbound orders accurately.
Participate in cross-training across technical and sales-related customerservice tasks.
Resolve common customer concerns, such as shipping or invoicing issues.
Perform other duties as assigned.
Requirements
Skills and Qualifications
High school diploma or GED required.
1-2 years of customerservice experience preferred (internships, part-time roles, or volunteer experience accepted).
Strong multitasking ability.
Excellent communication and customer relationship skills.
Ability to work effectively in a team environment.
Relevant certificates or related experience a plus, but not required for entry-level consideration.
$26k-31k yearly est. 36d ago
Customer Service Agent
GAT 3.8
Customer service agent job in Sarasota, FL
As a customerserviceagent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$22k-28k yearly est. 12d ago
Licensed Sales and Customer Support Agent
Michael Buric State Farm Agency
Customer service agent job in Clearwater, FL
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of part-time Insurance Sales / CustomerService Representative - State Farm Agent Team Member. Active Resident CustomerService license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus /bonus
Paid Time Off (vacation, holidays, personal/sick time)
Allowance for health insurance
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Florida 220 Agent License or 440 Customer Rep License (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$28k-40k yearly est. 11d ago
Customer Support Agent
Nuvision 4.3
Customer service agent job in Saint Petersburg, FL
Benefits:
Bonus based on performance
Competitive salary
Opportunity for advancement
Training & development
About the Role: Clearwater Solutions is seeking a Customer Support Agent to join our team. As a Customer Support Agent, you will play a crucial role in providing exceptional service to our customers and ensuring their satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and on-site
Assist customers with product information, order status, and issue resolution
Escalate complex issues to the appropriate department
Maintain accurate customer records and documentation
Requirements:
Excellent communication and interpersonal skills
Previous customerservice experience preferred
Ability to multitask and work in a fast-paced environment
High school diploma or equivalent
About Us: Clearwater Solutions is a leading provider of innovative products in the Tampa area. With over 10 years of experience, we are dedicated to delivering high-quality solutions and exceptional customerservice. Our team is passionate about creating a positive work environment and fostering growth opportunities for our employees. Compensation: $45,000.00 - $55,000.00 per year
$45k-55k yearly Auto-Apply 60d+ ago
Call Center Jobs - Earn up to $65K
Argentum Medical 3.4
Customer service agent job in Largo, FL
Click here to view our 2025 Benefits Guide
Inside Medical Device Sales, Urology
Are you looking for a career that will make a positive contribution to patients? At Bravida Medical, our standards for in-home patient care are moving the needle in mail order medical supplies. We want employees that will shine in a patient-focused progressive environment. If you are an active listener, confidant, and problem-solver, who enjoys speaking with a variety of people, Bravida Medical is a fit.
As an Inside Sales Representative you'll be at the heart of our call center operations delivering premium customerservice on every call. You will be responsible for increasing revenue by responding to customer inquiries, while using company resources, policies, and procedures to provide complete, accurate information.
What we can offer you:
Attractive incentives
Monthly commission for sales
A guaranteed rate $19-$20/hr
Monday through Friday schedule
Luxury office environment
Supportive team
Potential for (earned) hybrid schedule
Benefits including paid holidays, PTO and more
Responsibilities
Be accountable for selling and promoting our products to patients from inbound/outbound lead sources and contributing to Bravida Medical sales and profit goals.
Engage in an education-based sales focusing on product features and benefits to meet a patient's needs. No hard sales tactics.
Handle inbound and outbound calls to ensure patient satisfaction, troubleshoot new and existing patient questions, sell products, collect insurance information, and explain insurance coverage to patients
Responsible for meeting predetermined monthly goals
Meet and exceed customer expectations by sustaining regular contact and building superior relationships with patients in the sales cycle
Document calls in online record keeping system
Enter customer orders in online CRM system
Maintain a strong understanding of medical documentation, insurance requirements and company procedures.
Follow all Medicare, Medicaid, HIPAA, and private insurance regulations and requirements
Maintain a high degree of confidentiality to protect patient information
Maintain regular, predictable and consistent attendance to meet the needs of the department
Demonstrate team behavior and promote a team-oriented environment
Knowledge, Skills, and Abilities
2yrs Inside Sales experience required (Healthcare or Insurance ideal)
Strong closing skills - overcome objectives and problem solving to complete sale
Must be self-driven, goal-oriented, and capable of managing a diverse range of responsibilities to achieve monthly sales targets
Must have excellent telephone customerservice
Strong communication skills, persuasiveness and active listening skills
Must be able to relate and show compassion to elderly patients
Medical industry knowledge beneficial
Must be computer literate, MS Office, web based CRM and phone system
Positive perspective, approachable and empathetic
Type at least 25-30 words per minute
$19-20 hourly Auto-Apply 60d+ ago
Passenger Service Agent
G2 Secure Staff 4.6
Customer service agent job in Tampa, FL
Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous CustomerService experience preferred
4. Must be 18 years of age or older.
5. Must have a working telephone number for contact.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to communicate clearly and concisely in verbal and written communication.
4. Must be able to read, write, understand and carry out instructions in English.
5. Must be able to stand/walk in terminal area throughout the scheduled shift.
6. Must be able to consistently push, pull and lift 50 to 70 lbs.
7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards.
8. Must pass pre-employment and random drug tests.
9. Must complete a criminal background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Greet passengers, clients and airline personnel in a courteous and professional manner.
2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents.
3. Provide general information to passengers, give directions and flight information.
4. Provide special services (courtesy chairs/bag carts) as required.
5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.
6. Summon the security supervisor and refer difficult or uncooperative passengers to security.
7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
9. Attend meetings and inservices as required.
10. Utilize appropriate communications channels and maintain records, reports and files as required.
11. Must be in proper uniform or business attire as directed by company officials.
12. Identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Perform other duties as requested.
How much does a customer service agent earn in Clearwater, FL?
The average customer service agent in Clearwater, FL earns between $18,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Clearwater, FL