Customer Service Agent Jobs in Cleveland Heights, OH

Role: Customer Service Representative-Funding (Tier II) Duration: 12 Months Pay Rate: $26/Hour Monday - Friday 8:30 AM - 5:00 PM Must Have: Accounting, reconciling, Microsoft Office, Excel, Applied critical thinking skills Nice to Have: Accounting Customer Service Representative Responsibilities Responsibilities: Data entry for invoiced purchased. Prepare weekly packets for invoices purchased, accounts receivable activity and reserve analysis. Track and analyze weekly invoice information, looking for any inconsistencies which might be a sign of potential risk. Prepare and distribute reports to senior management as required. Partner with customers and other team members to achieve customer satisfaction while maintaining advance's goals and mission. Timely transmission of accounting and payments reports such as wires, ACH, A/R aging and multiple subsidiary financial reports. Timely and professional response to customer enquirers. Other duties as assigned. Evaluation factors: Accuracy and timeliness of data entry, wire and ACH transfers and reports for weekly packets. Feedback to management regarding analysis of client business activity reflects solid understanding of sound business principles. Customer satisfaction. All duties are implemented in a manner to support company policies and procedures and enhance teamwork. Timely and accurate completion of tasks is maintained in organized, effective, and positive manner. Work Environment/Dynamics: Typical work will be conducted indoors. Occasional travel to complete required training may be required. Work day extends until all day's duties are completed. Work days and hours will be dictated by current needs. Advance will provide all necessary work tools to perform job. About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Internal Id: 24-28298

Customer Service/Sales Representative Are you ready to take your customer service skills to the next level and launch a career in sales? Whether you're experienced or just starting out, we provide all the training, support, and tools you need to succeed. No prior sales experience? No problem-we've got you covered! About Us We proudly represent a wide array of clients who are dedicated to delivering exceptional value to customers. These clients rely on our team to expand their market share and boost brand awareness through personalized, face-to-face sales campaigns. Our proven strategies help us connect directly with new customers, explain product and service options, answer questions, and complete contracts, all while building meaningful relationships that drive results. What We're Looking For We want candidates who: Love working with people and have an outgoing personality that attracts attention. Can work independently or as part of a team. Have an interest in developing sales skills. Take pride in their work and strive for excellence. Are available for full-time hours. Maintain a polished, professional appearance and attitude, as we interact directly with customers daily. Why Join Us? Our company is growing rapidly, and we need ambitious individuals to grow with us! Over the next 6 months, we'll be expanding into additional markets, which means exciting opportunities to lead and manage campaigns, train sales assistants, and oversee client accounts. We offer a fast-paced, structured Business Development Program that's perfect for motivated people ready to produce results and thrive in the sales and marketing industry. Apply Now Send us your resume today to take the first step in your career journey! We have multiple positions to fill, but the selection process is already underway. Don't miss your chance-apply now!

Key Responsibilities: Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers. Accurately enter all received orders and communicate any exceptions to customers. Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status. Process Return Material Authorizations and Credits. Maintain account relationships with key decision-makers at dealer accounts. Create and assemble marketing materials for Sales Representatives Proof/edit documents as assigned. Complete other duties as assigned. Requirements: Experience in a customer service role. Strong communication skills. Experience with entering data and looking up data within an ERP system. Retail Industry experience is a plus!

The Customer Service Representative serves as a direct point of contact for Garland's customers and is responsible for promoting, increasing, developing, facilitating, and maintaining customer sales and customer satisfaction. The Customer Service Representative must troubleshoot, problem-solve, communicate, and coordinate with other departments at Garland to ensure customer satisfaction. CORE & ESSENTIAL TASKS: Handle all customer communication in an effective, efficient and positive manner through problem solving and analytical skills. Must be able to quickly and professionally react to the unique needs of Garland's customers. Must be able to interpret and implement policies and practices relating to satisfying customer's needs and issues. Effective communications and working with sales representatives to assist in tailoring proposals and solutions that meet the needs of the customer. The ability to work without any monitoring or supervision. Has authority to commit Garland on all customer-related issues, including making the appropriate resolutions when necessary. Coordinating with various Garland departments to ensure customer satisfaction and timely and efficient shipments. Controls costs by evaluating shipments, consolidating loads, troubleshooting and selecting most cost-efficient method of shipment. Ensures on-time delivery of goods to customers, by investigating and resolving detention/delay issues. Follow up on all aspects of order fulfillment and other issues relating to customers with the appropriate sales representative. Any other duties as assigned. QUALIFICATIONS: Must possess customer service experience. Possession of at least a high school diploma or equivalent is required, and a post-secondary degree is preferred. Demonstrated aptitude for problem-solving; ability to determine solutions for customers. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications. PHYSICAL REQUIREMENTS: Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility. Ability to establish and maintain effective working relationships with others. The ability to sit, stand, and/or walk for extended time periods. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Hearing and vision required to be within normal ranges. Read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. EQUAL OPPORTUNITY EMPLOYER: The Garland Company, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated) or any other legally protected characteristic under federal, state or local law.

At Danbury, you don’t just clock in at a job. You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents. That’s the Danbury Difference Danbury Employees are not mandated to have the COVID-19 vaccine. As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well. Responsibilities include but are not limited to: · Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident · Asses resident characteristics (i. e. , stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content · Monitor daily functioning of the neighborhood to ensure continuity of, and appropriate changes in the program · Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director. · Establish and maintain a sense of teamwork through effective communications, interaction, and team meetings. Develop and maintain cooperative relationships; inform and consult with staff regarding program and integrate with other services · Participate in support groups at the direction of the Life Enrichment Director · Assess the educational needs of staff regarding program and dementia-specific knowledge and works with the Life Enrichment Director to ensure appropriate education is provided · Market the program through involvement in community organizations and participates in the local Alzheimer’s and like associations · Maintain accurate and timely documentation that complies with state regulations and community policy · Work with management to develop and maintain written program objectives and procedures for implementation; method of evaluation · Serve as a role model for staff regarding care of dementia resident · In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident · Assist with the resident’s admission to ensure a smooth transition · Assist with the adjustment of the resident and family to the community; contacts weekly for the first month post-admission · Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident’s use of resources, and to promote the resident’s increase level of social functioning · Assist residents in the maintenance and adequate supply of personal clothing and other personal items · Refer the resident/resident’s sponsor internal and external services that are available to the Director of Life Enrichment · Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director Preferred Skills and Qualifications: · Must be an LPN · Experience with Alzheimer’s and other dementia individuals · Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment · Background in nursing/ proving one on one care for seniors · Flexible schedule, including availability to work evenings, weekends and holidays as needed Benefits for full time employees: · Company paid Short Term Disability, Long Term Disability, Life and AD&D · Medical, Dental, Vision, Additional Voluntary Life, Additional Voluntary AD&D · 401(k) · Paid Time Off · Paid Holidays · Tuition Reimbursement If you have a positive outlook and would like to work on a great team then we want to hear from you! Danbury Senior Living is an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability. IND789

Insurance agency seeking full-time, personal lines CSR(Customer Service Representative). Strong communication (written, oral and computer) skills. Insurance license a plus but not required. Great career opportunity with room for advancement, educationally and professionally.

$14.25/hour Ages 18+. Pay may vary between position based on job responsibilities. This is an in-person role located in Sandusky, Ohio. The Contact Center Agent is responsible for creating, modifying, and canceling guest reservations at various resort properties. Agents are required to assist guests by answering questions, resolving concerns, and providing accurate information. Room for growth and advancement with the possibility of year-round agent and leadership roles. Answer inbound calls and chats regarding reservations, park information, questions and concerns in a timely and professional manner. Ensure guest information is entered accurately. Enter and maintain credit card details in a secure and confidential process. Make people happy by providing memorable service that builds long-lasting relationships. Identify the needs of the guest, clarify information, and provide solutions to their problems. Maintain a positive and approachable attitude that fosters a welcoming environment for everyone. Some of our amazing perks and benefits: Fosters a healthy work-life balance Complimentary tickets for friends and family Office incentives Discounts on park food and merchandise Discounts on local businesses and attractions Employee events and gatherings Paid training and free uniforms provided Responsibilities: Make our guests happy by delivering memorable experiences and helping them create lifelong memories. Gain skills, knowledge and experience that will benefit your future. Qualifications: Ability to provide exceptional customer service with a passion to help guests from all over the world. Good critical thinking skills. Excellent communication and active listening skills. Must be able to multi-task and work in a loud, fast-paced environment. Needs to be a self-starter and work efficiently with minimal supervision. Must maintain professionalism and confidentiality. Open availability to include working weekends, nights, and holidays. Must have computer literacy and ability to type a minimum of 25 wpm. Experience with general office environment. Must be 18+ years of age. Preferred experience in a resort, call center or an attraction setting. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law

J&O Plastics is seeking a Customer Service Representative to ensure outstanding service to our customers. This position provides a great opportunity to grow professionally, to be an integral part of a team and put innovative processes into action. Our team shows up every day to serve our customers and vendors with focus, ingenuity, and a commitment to quality. Each and every one of our employees is an integral part of our operations, and part of what makes J&O Plastics leaders in precision injection molding. We strive to create an inclusive environment that celebrates our different lived experiences, with the hope of fostering a community atmosphere. Duties & Responsibilities: Communicate with the sales team and customers to build and maintain ongoing relationships Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer Review, process and follow up on orders and inquiries by telephone, fax, internet, and correspondence from customers and Technical Sales Representatives. Order processing through company ERP system Plex and to include for both domestic and international customers Enter and retrieve information from customer portals and related systems and when necessary, enter that information into J&O systems or vice versa Responsible for timely customer communications (via email, internet, phone calls and fax) including but not limited to pricing information, order confirmation, shipping status / details, warranties / terms of sale, returns, and general company information Ensure a high level of customer satisfaction through accuracy of information and minimum response time to inquiries Own, manage, maintain, and accurately update customer data and files. Obtain required approvals for changes to customer-specific information when needed Proactively review open order reports / information and previous days shipments to provide documentation as requested to customers and internally to Manufacturing, Shipping or Sales teams Input, update, and manage sales information in our ERP Plex/ Electronic Data Input (EDI) management of orders Handle customer returns on occasion Assist with billing and accounting responsibilities as needed Maintain accurate records of daily sales activities by inputting information into our systems Skills and Experience: College degree preferred but not required Five (5) or more years in proven customer support and order management experience, preferably in the manufacturing industry Excellent communication skills Strong problem-solving skills Ability to work with the latest technologies A passion for great customer service About Us: At J&O Plastics, we are experts in precision injection molding. We serve customers and vendors alike with top-tier services and abilities from our centrally located Ohio facility. We pride ourselves on our humble beginnings and commitment to innovation. What began as a small plastic products manufacturer inside a barn in Lodi, Ohio, has now grown to a company employing over 100 people and spanning two locations- Rittman and Wadsworth, Ohio. We are thankful for our widespread success and remain dedicated to the idea that no task gets done without teamwork. Why you will enjoy working at J&O Plastics: Inclusive team environment with people who support each other Healthcare benefits (medical, dental and vision, STD/LTD) starting on first day of employment Paid time off available at 90 days 401(k) plus company match Group Life Insurance (Company Paid) Voluntary Life Insurance Paid maternity/paternity leave Competitive wage that is paid weekly On the job training and career growth opportunities

Customer Service Rep Onsite in Brecksville Contract to Hire $20-23/hr This is an outstanding career opportunity with our medical device client located in Brecksville, OH! They are adding to the team to meet their growing demands. Customer service representatives process orders, provide information about products and services, and handle customer complaints. JOB RESPONSIBILITIES The primary function is to receive purchase orders and enter sales orders into ERP database Microsoft Dynamics. Ensure that the order entry, shipping, and billing information is accurate for each order. Verify product, price, freight terms, credit terms, and other conditions of sale. Manage time effectively. Enter a large volume of orders and respond promptly to customer inquiries. Attention to detail and accuracy is paramount. Set up new customers in ERP system, verify tax status, and coordinate credit applications and tax exemption forms with accounting. The customer service representative will provide information to customers in response to inquiries about products and services, via email and phone. Some product knowledge is required to converse with customers. Research, navigate and independently locate answers from webpages and resources (e.g. DFU) in a variety of situations. Effectively manage incoming calls from buyers and direct customers, and handle them appropriately and promptly. Verify order status and all related aspects for fulfillment of customers' sales orders. Involves verification of customer pricing relating to price lists, products, and product sales to customers. Handle complaints or returns received directly from our customers, or through other internal departments. The complaint/return process has many steps and will require a high attention to detail. After training you will be expected to troubleshoot customer product issues over the phone. Ensure that all responses are timely and inquiries or complaints receive the necessary resolution and follow up. Possess a strong work ethic and team player mentality as this position requires all customer service representatives to work together. Ability to coordinate workload with teammates is a must. EDUCATION AND EXPERIENCE NEEDED Job requires proficient communication, organization, & computer skills, emphasizing excellent external and internal customer communication skills. Must be able to work independently, accurately, and be detailed oriented. Prior experience with ERP system Microsoft Dynamics will be given strong consideration. High School Diploma 3 years experience with customer service in a B2B or consumer/distribution environment. Ability to effectively communicate in a positive and comprehensive manner Strong phone contact handling skills and active listening Ability to multi-task, prioritize, organize, and manage time effectively. Able to manage multiple priorities. Strong interpersonal skills and the ability to work in a team environment as well as independently Detail-oriented, quality conscious, and a self-starter with organizational skills. Computer Literacy: Ability to function in a multisystem Microsoft environment-using Word, Outlook, intranet, and the internet. Empathy/Customer Service: Customer-focused behavior, exhibits a helping approach that includes listening, patience, respect and empathy for another's position. ERP or Microsoft Dynamics is a plus, but not required. We are excited about this opportunity and you will be too! We look forward to hearing from you!

EXCITING Customer Service and Sales OPPORTUNITY! Do you enjoy a fun work atmosphere and talking to people? Do you need a flexible schedule and some extra income to help out with bills, college, or other expenses? If you answered yes to either of those questions, then The Candor Agency wants YOU to join our team! At Candor, you are part of our family! In todays world, we have a team that fosters cooperation, career advancement, and rewards individual performance. The Candor Agency has partnered with many business' who represent different companies nationwide that allow us to have better services that alter our lives. Cleaner energy, faster telecom, all services that enhance someone's life and business! What we provide: Full Time and Part Time Hours Flexible Hours; Mornings, Evenings and Weekends Paid Training Programs Work in retail locations where customers come to you Family work atmosphere Responsibilities: Reach agreed upon sales targets In store customer service and sales Qualifications: Reliable transportation Personable/Outgoing Reliable and dependable Strong Work Ethic Integrity Benefits Huge potential for career growth! Employee referral program Compensation Generous commissions Bonus Pay Over-rides Potential hourly pay to start Required qualifications: Legally authorized to work in the United States Preferred qualifications: 18 years or older Reliable transportation to and from work Valid driver's license

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, “Come Begin Your Story” as a Customer Service Representative! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. You'll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state driver's license, with an acceptable driver's record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees' talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!

Launch Your Communications Career Are you a wordsmith with a passion for building connections? We're looking for a talented and enthusiastic Entry-Level Communications Representative to join our growing team! You'll play a key role in crafting impactful communications that elevate our brand and engage our audience. In this role, you'll: Assist with developing and implementing strategic communication plans Monitor and analyze the effectiveness of communication efforts Respond to internal and external inquiries in a timely and professional manner Support with internal and external sales event Maintain and update communication databases and contact lists You're a great fit if you: Possess excellent written and verbal communication skills with a keen eye for detail Are proficient in Microsoft Office Suite and other communication tools (think CRM platforms) Can work independently and collaboratively within a fast-paced environment Have strong organizational and time management skills Bonus points for experience with social media platforms and content management systems Why Choose Us? Opportunity to learn from experienced professionals and develop your communication skills. Be a part of a dynamic and growing team in a fast-paced environment. Gain valuable experience across various communication disciplines. Ready to Launch Your Communications Career? We encourage recent graduates and aspiring communication professionals to apply! We look forward to meeting you!

**Entry Level Customer Consultant** **Full job description** ***Customer Consultants*** are the voice and spirit of our clients to the consumer and is one of the most valued positions in our company. We provide extensive training in all product knowledge, company policies, conflict resolution, customer service, sales strategy and more. At Pro Connections, we maximize customer satisfaction through daily interactions with interested consumers, educating them on product offerings and conducting follow ups to ensure that policies are responsive to consumer needs. Responsible for providing excellent customer service representing our company and our clients with the highest degree of professionalism, courtesy, and integrity in all interactions with existing and potential customers. All positions are **FULL TIME** and **FIRST SHIFT**. Expansion and growth opportunities within management are also available. We are looking specifically for someone with great work ethic that wants to grow with the company. ***Job Responsibilities*** * Update existing accounts/new customer account set up * Work and assist our call center with placement of orders * Inform customer of deals and promotions * Work with management to ensure proper customer service is being delivered and sales goals are being met * Compile reports on overall customer satisfaction ***Requirements*** * Ability to work in a fast-paced environment and collaborate effectively as a team member * Strong communication skills * Goal-oriented and driven individual * Ability to communicate at all levels with internal/external clients by phone, and face to face * A positive attitude with good organizational, presentation and writing skills Please attach an updated resume with your application and a member of our HR team will reach out if we feel you would be a great candidate. We will respond in 2-3 business days, please check your missed calls and/or messages from our HR team. Job Type: Full-time Pay: $760.00 - $1,120.00 per week Experience level: * 1 year * No experience needed * Under 1 year Shift: * Day shift * No nights Weekly day range: * Weekends as needed Work setting: * In-person Work Location: In person

* Order book management * Customer forecasts updates * Increasing revenue by suggestive selling * Building and maintaining professional relationships * Preparing quotes, delivery information, and offering technical knowledge, * Accurately entering and tracking orders, follow up on shipments and proactively communicate to customer * Working with factories and product planners to expedite deliveries * Solving customer complaints and returned goods, while analyzing root cause and propose preventive actions * Working with field sales to follow up on customer requests * Working with engineers to ensure customer requirements are met * Acting as a liaison between customers, sales, and factory regarding new, current and future requirements * SAP experience preferred, AS400 and Progress * Experience with prioritizing and completing multiple competing tasks while providing a flawless Customer Experience through first call resolution as well as timely, detailed follow up * Able to communicate effectively and professionally across the organization with all levels of employees and management * Professional experience in computer skills; strong in Windows, Excel, Macros, Microsoft systems, Lotus Notes databases, C4C (Customer Collaboration Tool), and experience with mainframes * The optimal candidate will have a customer-first mentality, one that takes ownership of work in a continuously evolving environment * Ability to work under pressure, delivering results in a timely manner while working on different customer requests * Must be a motivated self-starter and team player * Strong relationship building skills * Have an interest in being an integral part of a high performing, diversified team * Ability to think out of the box and have a positive energy are a must * Excellent communication, interpersonal, and organizational skills * Experience with driving improvements and proposing new solutions * Detail and process improvement oriented * Possess excellent problem-solving skills * Experience with utilizing ticketing systems

Dynasty Marketing Connections is seeking a Customer Consultant to join our growing team! We recently just expanded and have open positions to fill at our Lakewood office. We are currently looking to hire someone who can add to our culture! All positions are FULL TIME and FIRST SHIFT. Expansion and growth opportunities within management are also available. We are looking specifically for someone with great work ethic that wants to grow with the company. This position is not remote. Job Responsibilities Update existing accounts/new customer account set up Work and assist our call center with placement of orders Inform customer of deals and promotions Work with management to ensure proper customer service is being delivered and sales goals are being met Compile reports on overall customer satisfaction Requirements Ability to work in a fast-paced environment and collaborate effectively as a team member Ability to communicate at all levels with internal/external clients by phone, and face to face A positive attitude with good organizational, presentation and writing skills Our award-winning training is the perfect opportunity for creative individuals to progress into branch management. As a Director, our people are equipped with direct decision-making ability and the opportunity to utilize their creative talent! Industry Marketing & Advertising Staffing & Recruiting Consumer Services Job Functions Customer Service Information Technology

» » **Customer Service** **Customer Service** **Tony DiGeronimo, President** **Phone:** ************** **Fax:** ************** Precision Environmental Co. 5500 Old Brecksville Road Independence, OH 44131 Existing clients please contact us at any time. If you have an emergency, please call **************. Our main office hours are 7:00 AM - 5:00 PM Eastern, Monday - Friday. **Precision Environmental** 5500 Old Brecksville Road Independence, Ohio 44131 **Local Phone**: ************** **Fax**: ************** **Email**: *************

Posted Today by Easy Apply New As a Customer Service Field Agent, you'll support participants in the ONS survey by visiting residents within a 40-mile radius using your own car (fuel costs covered). Your mission: encourage survey completion, providing guidance and support as needed, helping to shape UK policies and improve communities. **Why You'll Love This Role**: * **Pay**: £12.55 per hour * **Fuel Allowance**: £0.45 per mile * **Meal Allowance**: £7.50 for 5 hours worked, £15 for 10 hours worked * **Flexible Hours**: 20-30 hours per week, Monday-Friday (9 AM-8 PM), occasional weekends * **Contract**: 3 months, with potential extension * **Benefits**: Paid holidays, maternity/paternity leave **What You'll Need:** * **Must have 1 year UK experience in any role** * Full UK driving license and your own car (business car insurance required) * Strong communication skills and ability to work independently * Basic tech skills with a laptop and smartphone * DBS check or proof of one completed in the past 3 months If interested, please contact me at or send your updated CV at dharanikumar. ******************** Randstad Business Support is acting as an Employment Business in relation to this vacancy. **customer service field agent driving Bath** Randstad Delivery (GBS)

The Customer Experience Representative (CER) is the initial point of contact for our customers at Universal Windows Direct. As such, the CER is responsible for managing the positive image, brand and reputation through resolution and investigation of customer questions, concerns and complaints. Our CERs are responsible for managing a high volume of incoming phone calls, as well as responding to customer emails. The Customer Experience Representative will assist customers while ensuring compliance with the policies and procedures of the organization. ESSENTIAL FUNCTIONS Excellent ability to communicate both verbally (over the phone) and in writing (via email, within the customer service software, etc.). Ability to manage high volume of incoming calls, balancing efficiency with providing high quality customer service. Manages the entire customer inquiry, complaint or concern from start to resolution. Asks probing questions to understand the customers concern, then selects and explains the best course of resolution, expedites corrections where needed, and follows up to ensure completion. Collects, enters and verifies new/existing customer information, orders for new or additional products or services, account changes/updates, refunds, and exchanges. Oversees and coordinates the Service Technician's calendar to schedule services for customers. This includes working directly with customers to determine service needs and availability. Updates records with all customer interactions, processes customer accounts and files documents related to customers file once resolved. Collects balances due, and posts payments to customers accounts. Ability to remember, or use resources, to follow communication procedures, scripts, guidelines, and policies. Knowledgeable about company products, warranties and terms of sale. Participates in customer retention activities, escalating concerns to management when appropriate. Performs other related duties as assigned. POSITION QUALIFICATIONS EDUCATION High School Diploma or equivalent. EXPERIENCE Previous experience in a customer service role, experience working in a call center environment or reception experience seen favorably. Excellent computer skills including experience with CRM systems, Microsoft Outlook, Word, Excel, and Teams. Experience managing multiple systems, resources, and screens simultaneously, and ability/experience with documenting conversations during phone calls very helpful. ADDITIONAL REQUIREMENTS Positive attitude, self-motivated, follow through, and desire to assist customers. Ability to work independently and as a team. Consistent and reliable work attendance.

Times have changed. Many of the old forms of marketing no longer work. In today's new age of technology, marketing campaigns require a new way of reaching customers. At Fite Marketing, we have developed many successful marketing campaigns that reach the ideal customers where it matters most. Job Description CUSTOMER SERVICE EXPERIENCE WANTED! Entry Level Direct Sales & Customer Service Agent Position Open! If you have great people skills and enjoy working with the public, we want to meet you! FMI is seeking a full-time Entry Level Direct Sales & Customer Service Agent who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our client's customized marketing & advertising initiatives are moving into the local area! The Entry Level Direct Sales & Customer Service Agent would have the opportunity to work with some of our client's top performing accounts including major brands in the technology, entertainment, electronics, and telecommunications industries! Servicing retail giants and clients of all sizes for brands across the globe with a smile and a handshake is why our client's customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique and personable advertising strategies designed to generate new customers for clients. The Goals Are Simple: every consumer must benefit from the promotions, every client must benefit from the product/services provided and every representative must benefit from the training and team spirit of the company! Entry Level Direct Sales & Customer Service Agents work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. VMG is looking for key individuals to provide customer service and promotional knowledge to our client's existing and future client base. Join a company that invests in its employees and truly wants YOU to succeed! Qualifications Requirements Job Requirements Qualifications: Experience in a customer service, restaurant or hospitality type environment providing front line customer appreciation/support is an asset Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment Leadership skills Additional Information All your information will be kept confidential according to EEO guidelines.