Post job

Customer service agent jobs in Colorado - 1,905 jobs

  • Customer Service Representative

    Rocky Mountain Air Solutions 3.9company rating

    Customer service agent job in Grand Junction, CO

    Join Our Team as a Customer Service Representative At Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders-we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team in Grand Junction, Colorado. If you thrive in a fast-paced environment, enjoy solving problems, and want to grow with a company that values your contributions, this is your opportunity. Key Responsibilities Drive branch sales performance through out-bound calls to potential and existing customers Assist customers with their accounts (taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.) Troubleshoot complex issues with customer processes/needs Complete warehouse-related activities such as cycle counting, shipping and receiving of product Support the branch delivery driver role via logistical support and sometimes back-up delivery driving Why You'll Love It Here At Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect: Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration. Hands-On Learning: We'll train you on everything from industrial gases to welding equipment-no prior experience required. Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement. Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly. What We're Looking For A bachelor's degree (preferred) Strong attention to detail and problem-solving skills A team player who can also work independently Physical ability to move gas cylinders and 60 lb. boxes A valid driver's license with a clean record The Logistics Monday-Friday daytime hours On-call rotation with minimal after-hours demand Travel to other branches during your first year of training (expenses covered) Compensation & Benefits Starting pay: $24-26/hour (based on experience) Medical, dental, life, and long-term disability insurance 401K + quarterly profit sharing Paid holidays, vacation, and sick time
    $24-26 hourly 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Service Dispatcher

    Murphy Company 4.6company rating

    Customer service agent job in Thornton, CO

    Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors
    $33k-40k yearly est. 3d ago
  • Customer Experience Specialist - Must reside in Colorado Springs

    Staff Management | SMX 4.3company rating

    Customer service agent job in Colorado Springs, CO

    Staff Management is seeking a Customer Experience Specialist who will be responsible for enhancing the experience of our affiliates by delivering exceptional customer service support. This role involves responding to business requests via phone, email, and customer portals in a professional, courteous, and timely manner, while ensuring a positive and consistent customer experience. If you are interested please send resume to Michelle at mclabaugh@staffmanagement.com. Perks & Benefits Weekly paychecks Direct Deposit or Cash Card pay options $16.50 / Hour Employment Type & Shifts Full Time Temp to Hire 1st Shift Job Responsibilities Demonstrate basic knowledge of the product and processes specific to assigned brand. Manage customer experience interactions by providing accurate and efficient resolution to incoming requests via phones, email or our customer online portal. Follow standard operating procedures to support and resolve customer requests: order status, tracking, pricing, change requests and such. Act as customer liaison when working with cross-functional teams to resolve customer requests. Complete initial troubleshooting and escalate to the appropriate team as necessary. Utilize and manage appropriate ERP business systems. Accurately document service requests in CRM to ensure data integrity for root cause problem solving activities across the business. Meet all service level agreements as assigned. 2 years of customer service experience. HS Diploma or GED required. Strong verbal and written communication skills. Working knowledge of Computer based applications. Ability to multi-task, prioritize, and manage time effectively. Associate Requirements HS Diploma or GED Drug Test Able to Lift 20 pounds Must be at least 18 years old The hourly rate for this position is anticipated between $16.50 - $16.50 per hour. This range is a good-faith estimate, based on the shift you work and other considerations permitted by law. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer medical, dental, vision, life, and more. More details about benefits can be found at https://flimp.live/trueblueassociates#home. Staff Management | SMX is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at HR-Advice@trueblue.com or 1-800-610-8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
    $16.5-16.5 hourly 20h ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer service agent job in Denver, CO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-37k yearly est. 20h ago
  • Digital Retention Specialist - Spanish

    Talent Groups 4.2company rating

    Customer service agent job in Broomfield, CO

    Job Title: Digital Retention Specialist Employment Type: 6+ Month W2 Contract to Hire Work Authorization: No C2C or Sponsorship Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish. This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally. Key Responsibilities • Engage directly with customers to understand concerns and prevent churn • Resolve customer issues and improve overall engagement and satisfaction • Support renewals through proactive outreach and negotiation • Track, analyze, and manage customer data using Salesforce and related systems • Partner with Sales, Marketing, and Customer Support to strengthen retention strategies • Create educational and support content to enhance the customer experience • Adapt quickly to evolving processes and business needs • Provide insights to leadership on retention trends, risks, and opportunities Required Qualifications • 5+ years of experience in customer retention, customer success, customer service, or sales • Fluent in Spanish is required speak read and write • Experience using Salesforce or other CRM platforms preferred • Strong communication, problem solving, and negotiation skills • Analytical mindset with strong time management abilities • Ability to work onsite in Westminster, CO • Associate's degree or equivalent professional experience Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
    $31k-37k yearly est. 1d ago
  • Customer Care Representative

    Cornerstone Capital Bank 3.3company rating

    Customer service agent job in Englewood, CO

    Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: Cornerstone Servicing is seeking a Customer Care Representative with a servant's heart to support our customers' needs. This individual will require strong time management skills, organization and a good work ethic while supporting the needs of our customers. Compensation: $20-24/hr Location: Onsite in Englewood, CO Key Responsibilities: Facilitate assistance for internal/external customer calls and correspondence regarding mortgage accounts Place Outbound calls to welcome new customers along with contacting those with 30-60 day past due accounts Answer customer inquiries, complaints, or concerns Customer service de-escalation with prompt and effective response Strong attention to detail Strong note taking skills - effective written communication Strong verbal communication skills What you'll need to be successful: High School Diploma or equivalent 2+ years experience call center/phone experience Minimum 2 years related mortgage experience a plus, but not required Must have high level of integrity and professionalism Must have experience using Microsoft Office Suite Working knowledge of Microsoft Office products Bilingual in Spanish a plus What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $20-24 hourly 20h ago
  • Oil & Gas New Engine Sales & Service Representative

    Smith Power Products, Inc. 3.7company rating

    Customer service agent job in Frederick, CO

    About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives
    $28k-38k yearly est. 20h ago
  • Client Service Representative - In Training

    United Business Bank 4.2company rating

    Customer service agent job in Granby, CO

    Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you. About United Business Bank We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy. About the Position... The Client Service Representative - In Training (CSRIT) is an onsite position and does not have remote opportunities. The Client Service Representative - In Training (CSRIT) Program is designed to provide valuable training and work experience to individuals wishing to begin a career in the banking industry. The program will teach the participants how to complete a variety of teller functions including paying and receiving functions, as well as a variety of other operational duties and functions. Based upon the successful completion of each phase of this program, the participants rate of pay will increase based on the chart below: $20.00 per hour to start $21.00 per hour after completion of Phase One, typically 30 days $22.00 per hour after completion of Phase Two, typically 60 days The Client Service Representative - In Training (CSRIT) is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, stop payments, and wires. The CSRIT is responsible for balancing each day's transactions and verifying cash totals. They assist clients with bookkeeping and checking account problems, as well as answers client questions regarding the Bank's products and services. They are responsible for actively cross-selling the Bank's products and services. The incumbent performs specific assigned side-jobs including various clerical functions and assists the Assistant Client Service Manager and the Regional Branch Administrator with other duties as assigned. The CSRIT assists clients promptly, courteously, efficiently and professionally. The CSRIT performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. Qualifications About You... You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following: Education/Certification: High school graduate or equivalent. Required Knowledge: Knowledge of Teller and Cash Handling Operations procedures. Basic understanding of banking products, services and operations. Experience Required: Minimum of 1-year cash handling or teller experience in the financial services industry. Skills/Abilities: Good communication skills. Professional appearance, dress and attitude. Good math skills. Ability to use Microsoft Office software package. Compensation Hiring Salary Range: $20.00 to $22.00. This compensation information is United Business Bank's good-faith estimate and is provided pursuant to Colorado's Equal Pay for Equal Work Act. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The base pay and target incentive (if applicable) will be finalized at offer. Benefits We offer competitive financial compensation, including various compensation plans and a solid benefits package for regular full-time salaried and hourly positions. Medical, Dental, Vision Insurance at a shared premium cost. 401k With Matching Contributions. Paid Time Off - accrued vacation and sick time, 1 float day, 11 paid holidays. Flexible Spending Accounts - Healthcare, Dependent Care, Transit & Parking Options. Employee Assistance Program, 100% employer cost. Employees are offered a free checking and savings account, plus free orders of personal size checks. Application window is anticipated to close January 23, 2026. Location: Onsite, no remote We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
    $20-22 hourly 20h ago
  • Licensed Branch Customer Service and Sales Rep - Westminster, CO

    The Auto Club Group 4.2company rating

    Customer service agent job in Westminster, CO

    Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: * Other Branch positions - Field Insurance Sales Agent, Travel Agent or * Other Departments such as: * Call Centers (ERS, Sales and Service, etc.) * Automotive Services * Claims * Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. * Provides a high level of support services to members related to the sales and service function including servicing insurance policies, processing applications, renewals and amendments and selling travel, tours, airline tickets and membership products * Generates leads, update members on travel and insurance specials, and provides travel information * Provides cashiering services to members including taking insurance payments (initial, installment, lapse or reinstatement), travel and membership payments, sale of tickets and travel money products, processing remittance/depository transfers and balancing cash drawer * Responds to customer inquiries and refers to agent when appropriate * Provides a high level of administrative support to Travel and Insurance Agents during peak periods * Provides customer assistance through the performance of sales processing activities and assists management in the basic training of less senior personnel * Conducts outbound promotional calls for insurance and /or travel products * Participates in a team environment to promote customer satisfaction and consistent service following the customer service model * Receives and resolves member/customer complaints and seeks assistance from management in complaint resolution as necessary * Participates in office events developed to generate revenue, improve member awareness of products, and support local community activities * Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Licensed Customer Service Representatives earn a competitive hourly wage of $23.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: * Active State Property & Casualty License or ability to attain within 90 days of start date Education: * High School Diploma or equivalent Work Experience: * Providing a high level of customer-focused service * Servicing insurance policies and processing applications, renewals and amendments, and taking payments * Responding to billing and coverage questions * Promoting sale of insurance products and/or travel and membership products * Outbound promotional calls for insurance and/or travel * Computer software applications (Word, Excel, etc.) and Web based operations Successful candidates will possess: * Insurance and travel terminology * General insurance and/or travel regulations * Underwriting procedures * Sales regulatory and compliance guidelines * Travel Systems (e.g. Focal Point, View point, ITT, AXIS, etc.) and/or Insurance Systems (e.g. PPS, POS, IMS, IPM) and/or membership systems * Communicate effectively (verbal and written) with others in a work environment * Perform mathematical calculations to accurately perform monetary transactions * Work effectively in a Team environment * Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility * Work irregular hours including holidays and weekends (may include community events) * Work under pressure in a high volume, fast paced customer service environment Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $23 hourly 3d ago
  • Part-Time Ramp and Customer Service Airport Agent

    Envoy Air Inc. 4.0company rating

    Customer service agent job in Aspen, CO

    Come and work for Envoy Air, an American Airlines Group Company, at Aspen/Pitkin (ASE) in COLORADO. Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $23.93 / hr Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyHubH We can recommend jobs specifically for you! Click here to get started.
    $23.9 hourly Auto-Apply 14d ago
  • Call Center Representative ( Inbound )

    Slade Glass Co 3.4company rating

    Customer service agent job in Colorado Springs, CO

    At Slade Glass Co., we believe in creating a lasting impact through superior craftsmanship and an unwavering commitment to customer satisfaction. We're a family-owned business proudly serving Northern Colorado since 1961, specializing in residential and commercial glass installation, repair, and replacement. Our team is looking for a dedicated and dynamic Customer Service Representative to help us continue providing exceptional service to our clients. If you're looking for an opportunity to grow in a fast-paced, professional, and rewarding environment, we want to hear from you! The Customer Service Representative plays a key role in supporting our daily operations while ensuring our customers receive top-notch service from the first point of contact. If you thrive in a customer-focused, fast-paced environment and enjoy taking on new challenges, this role is perfect for you. Key Responsibilities: Assist all customers, answer phones, distribute mail, and manage office supplies. Assist customers with scheduling appointments, ordering products, order pick-ups, cash outs, and general inquiries via phone, email, and in-person. Learn the glass industry and assist with inside sales, helping customers find the right products and services. Support team communication by relaying relevant customer and job-related information to the appropriate departments. Track and manage orders, ensuring timely delivery and accurate information is communicated to customers. Maintain accurate records of customer communications, order details, and relevant documentation. Coordinate with the installation and repair teams to schedule appointments, ensuring the timely and efficient completion of projects. Enter customer information and order details into the company's database with attention to detail and accuracy. Act as the point of contact for any customer service issues, working to resolve problems and ensure customer satisfaction. Qualifications: Proficiency in Microsoft Office, Google Workspace, and general computer software. Strong organizational and critical thinking skills with the ability to stay calm under pressure. Excellent written and oral communication skills; ability to engage with employees at all levels. Ability to multitask, prioritize, and meet deadlines in a dynamic environment. Self-starter with a positive, team-oriented attitude. Experience in customer service or a related administrative role preferred. A High school diploma or equivalent required; an associate's degree or higher is a plus. Why Work at Slade Glass Co.? We don't just install glass, we build long-lasting relationships with our customers and employees. Our core values of Integrity, Respect, Loyalty, and Professionalism guide everything we do. If you're ready to make an impact, be part of a supportive family environment, and grow your career with a respected company, apply today! Slade Glass Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.
    $29k-36k yearly est. 60d+ ago
  • Customer Executive Food Service

    Bimbo Canada

    Customer service agent job in Commerce City, CO

    Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $102,000- $142,800 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match We are considering applicants that are located in the West Coast within the current Region coverage. Position Summary: As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets. Key Job Responsibilities: * Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. * Develop in-depth knowledge of key customers, competitors, and brokers in the Region. o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI. * Daily Management and Development of the broker network. o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales. * Manage and lead new bread line project for the West for new segment and market. o Will require heavy travel throughout the region as project is deployed. * Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. * Attend food shows, conduct broker training, product cuttings and business reviews. * Manages and negotiates pricing and trade expenditure with customers. * CRM and Trade Management Platforms use. * Additional duties as assigned. Key Job Responsibilities: * Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. * Must possess strong driven self-motivation skills. * Strong presentation skills, excellent verbal and written skills. * Excellent follow-up skills. * Proven track record with growth. Leadership Competencies: * Adapts approach and attitude in real time, according to the changing demands of different situations. * Creates a climate where people are motivated to do their best to help the organization achieve its objectives. * Holds self and others accountable to meet commitments. * Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: * Bachelor's degree in business management and/or Marketing or Sales required. * Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. * Strong sales budget management and financial awareness * Travel required up to 75%. * Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $32k-57k yearly est. 42d ago
  • Junior Customer Service Agent

    Price Solutions 4.0company rating

    Customer service agent job in Boulder, CO

    At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Bi-Lingual Customer Success Representative

    Yield Solutions Group Inc.

    Customer service agent job in Centennial, CO

    Bi-Lingual Customer Success Representative Company: Yield Solutions Group is a premier US provider of aggregated lender auto-refinancing through our consumer engagement entity, RefiJet. YSG & RefiJet provides a comprehensive, full-service process that assists consumers in identifying and obtaining the best refinance loan for which they qualify We are a fast-growing financial services company which has quickly achieved a leadership position in its industry and is regularly recognized as an innovator in its space and are consistently named as Lending Trees #1 automotive finance source. We are based in Centennial, Colorado with professional offices just 20 minutes from downtown Denver Job Summary We are seeking experienced Bi-Lingual Customer Success Representatives. You will be responsible for assisting with customer inquiries and complaints. Inform customers on their current loan status, product and advise of next steps needed to fund their loan. Will assist the Contact Center in providing excellent service levels in order to provide customer satisfaction. This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun. Key Responsibilities Handle inbound call flow in an efficient and professional manner Proper inbound service levels, according to company standards Handle e-mail and chat inquiries in a professional manner Transfer call to the appropriate staff when needed. Apply proper phone and written etiquette in order to resolve customer inquiries Active listening and learning skills Provide creative and innovative thinking Troubleshoot customer issues and ensure a firm resolution Handle issues in the best interest of both the company and customer Assist in providing customers with a sold understanding of the loan process Assist in providing admin support, walking applicants through their documents and collecting lender stipulations when needed Assist in handling and completing deals with no product Handle all other duties as assigned by management. Skills and Knowledge Must speak both Spanish AND English Strong communication skills Great work ethic Understanding of financial terminology and financial instruments Tenacity Ability to multi-task Friendly personality Computer proficiency Must be able to type 40 wpm Ability to quickly absorb product knowledge and sales processes Fluent in Spanish would be an advantage Experience: One-year customer service-related experience. Present strong communication and negotiation skills. Must be able to respond to inquiries both orally and through written communication. Possess a strong knowledge of company policies and procedures. Financial Services or Insurance experience Outgoing customer services/sales experience Outbound Call Center Sales experience What we offer: Full training in the sales process and products Great Benefit package including: Full-Time Base plus Monthly Bonus Health, Dental and Vision Insurance Life Insurance Paid Time Off 401(k) Plan True potential for advancement, we always endeavor to promote from within. Company Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision: Integrity Respect Accountability Compliance Collaboration Passion Appreciation Compensation details: 21-22 Hourly Wage PI02ebd29f27b6-31181-39450590
    $35k-54k yearly est. 7d ago
  • Guest Relations Specialist

    Rydell Cars 3.6company rating

    Customer service agent job in Durango, CO

    Pay Range: $17.00-$18.00 per hour Are you energetic, self-motivated, and passionate about creating positive guest experiences over the phone? Are you looking for a role where you can grow, make an impact, and be part of an exceptional team? If so, you may be the perfect fit for our Guest Relations Specialist position at Durango Motor Company! A Day in the Life As a Guest Relations Specialist, you are a key voice of our dealership. In this role, you will: Handle inbound calls and make outbound calls with professionalism and warmth Listen carefully to guest needs, collect accurate information, and provide basic service or support details Take clear notes and deliver accurate messages Demonstrate strong phone etiquette and communication skills Schedule service appointments and support guests throughout their experience Maintain an organized workflow and collaborate with teammates to ensure excellent service Adapt quickly as needs or priorities shift within the department If you enjoy helping others, staying organized, and delivering outstanding customer service, this role could be a great match for you. What We Offer Training & Growth - Paid hands-on training, career development, and clear advancement opportunities Work-Life Balance - Flexible PTO, sick leave, holiday pay, volunteer time off Health & Wellness - Medical, dental, vision, supplemental insurance, employer-paid life insurance, employee assistance program, Anytime Fitness discount Financial Perks - 401(k) with company match, Christmas Club savings/matching, annual boot allowance reimbursement, company uniforms, employee referral program Discounts & Extras - Employee discounts on products/services, supportive team culture built on collaboration & learning Responsibilities Answer all inbound calls promptly using approved scripts Transfer calls to the appropriate department or team member Understand guest expectations to deliver a positive experience Document all communications clearly for smooth follow-up Relay accurate information to the receiving team member or department Make follow-up calls after service visits to ensure guest satisfaction Partner with fellow operators to ensure all calls are covered Learn, practice, and implement pre-set scripts for inbound and outbound calls Adapt to department needs and workflow changes Requirements Sales, telemarketing, or related experience, preferred Valid driver's license with an acceptable driving record Strong verbal and written communication skills (bilingual is a plus) Excellent computer proficiency Willingness to complete a pre-employment background check Genuine commitment to exceptional customer service Physical Requirements Frequently sitting, standing, walking, talking, and hearing. Occasional balancing, stooping, kneeling, and crouching. Ability to lift and move up to 20 pounds. Dependable attendance for all-scheduled shifts. Durango Motor Company is an EEO/AA/Veterans/Disabled employer We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $17-18 hourly Auto-Apply 51d ago
  • Call Center Representative

    360 It Professionals 3.6company rating

    Customer service agent job in Denver, CO

    360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgement. Qualifications Minimum of 1 year of experience in a call center Strong phone and verbal communication skills along with active listening skills Familiarity with CRM Systems Experience using IVR/ACD (Five9, Cisco, etc) Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-37k yearly est. 60d+ ago
  • Passenger Service Agent

    G2 Secure Staff 4.6company rating

    Customer service agent job in Montrose, CO

    Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous Customer Service experience preferred 4. Must be 18 years of age or older. 5. Must have a working telephone number for contact. 6. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to communicate clearly and concisely in verbal and written communication. 4. Must be able to read, write, understand and carry out instructions in English. 5. Must be able to stand/walk in terminal area throughout the scheduled shift. 6. Must be able to consistently push, pull and lift 50 to 70 lbs. 7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. 8. Must pass pre-employment and random drug tests. 9. Must complete a criminal background check. 10. Must meet necessary requirements to obtain a security sensitive identification badge. 11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Greet passengers, clients and airline personnel in a courteous and professional manner. 2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. 3. Provide general information to passengers, give directions and flight information. 4. Provide special services (courtesy chairs/bag carts) as required. 5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. 6. Summon the security supervisor and refer difficult or uncooperative passengers to security. 7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 9. Attend meetings and inservices as required. 10. Utilize appropriate communications channels and maintain records, reports and files as required. 11. Must be in proper uniform or business attire as directed by company officials. 12. Identification badges must always be visible. 13. Adhere to company policies and procedures and participate in achievement of company objectives. 14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 15. Perform other duties as requested.
    $27k-33k yearly est. 60d+ ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Bill Knight-State Farm Agent

    Customer service agent job in Denver, CO

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Customer Retention Specialist In-Office Bill Knight State Farm Agency Job Type: Full-Time Location: In-Office Deliver Exceptional Service. Build Relationships. Grow with Purpose. The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate. This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential. This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained. What Youll Do Serve as a primary in-office point of contact for existing clients Provide prompt, professional support for policy questions and service needs Assist with policy changes, renewals, billing inquiries, and endorsements Support clients through the claims process and follow up as needed Maintain accurate and detailed records of customer interactions Conduct policy reviews and identify in-book sales opportunities aligned with client needs Recommend additional coverage when it adds value for the customer Collaborate closely with team members to deliver a consistent, high-quality client experience What Were Looking For Strong customer service and relationship-building skills Ability to naturally pivot from service to sales using a consultative approach Willingness to obtain Property & Casualty and Life & Health licenses (full training, guidance, and support provided) Excellent verbal and written communication skills Detail-oriented, organized, and dependable Professional, client-focused mindset What We Offer Competitive base salary plus commission and performance bonuses Full licensing support and guidance from day one Structured in-office training after Property & Casualty license is obtained Stable, service-focused role with long-term growth opportunities Supportive agency culture built on teamwork, accountability, and quality service A meaningful career helping individuals and families protect what matters most Ready to Start a Career with a Strong Local Agency? If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you. Apply today to join the Bill Knight State Farm Agency.
    $26k-32k yearly est. 7d ago
  • Call Center Talent Pool Req (Colorado)

    Freedomcare

    Customer service agent job in Denver, CO

    Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $20-24 hourly Auto-Apply 1d ago
  • Servicing Transfer Associate

    Cornerstone Capital Bank 3.3company rating

    Customer service agent job in Englewood, CO

    ***No agencies or 3rd party Recruiters please. Thank you! *** Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. Who we are looking for: Cornerstone Servicing is seeking a Servicing Transfer Associate that will be a quick learner and have strong organizational and project management skills to ensure timely processing of loan images during a servicing transfers. The responsibilities include, but are not limited to, review of inbound loan images, mapping and transformation, successful and timely ingestion of images into the image repository, reconciling expected images to actual images ingested and working with counterparties on missing documents. This will require communications with clients, internal IT, internal business units and external counterparties such as previous servicers and vendors. Additionally, this role may be responsible for other departmental tasks including assisting with Cornerstone Servicing pre and post-transfer communications and basic loan transfer coordination. A successful candidate will also be able to participate in departmental projects, be detail oriented, have strong verbal and written communication skills, be able to facilitate meetings efficiently and will be able to manage multiple projects at a time. Location: Onsite daily in Englewood, CO Compensation: $50-60k/yr Key Responsibilities: Reviewing the image pipeline daily to ensure adherence to all SLAs related to the image ingestion process. Pipeline used to track milestones of the image ingestion process. Updating the image pipeline daily to ensure proper tracking and status of each transfer. Pipeline will be used for management SLA reporting. Working with transfer team and counterparties on receipt of images. Mapping counterparty documents to Cornerstone Servicing naming conventions and ensure all images are uploaded timely to the image repository. Completing an image reconciliation by comparing received images and ingested images. Working with transfer team and counterparties to resolve missing document requirements. Working with business units to identify and create new document classifications. Use strong verbal and written communication skills to collaborate with counterparties, vendors, and internal partners including setting agenda items and updating a project plan for each transfer. Responsible for initiating and actively participating in ad-hoc and routine meetings. Escalate, when necessary, all roadblocks impacting image requirements and SLA adherence. Provide assistance as necessary on other department tasks related to the onboarding or deboarding of loans. What you'll need to be successful: Bachelor's Degree preferred, or equivalent years of experience 3+ years of mortgage servicing or origination experience Strong ability to multitask while maintaining proper attention to detail and while prioritizing a diverse workload with time-sensitive deadlines Strong time and organizational management skills Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner Ability to identify key origination and servicing documents Intermediate/advanced experience with Microsoft Excel Ability to analyze data for patterns and anomalies Experience with Black Knight's MSP Servicing system preferred What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus. What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $50k-60k yearly 1d ago

Learn more about customer service agent jobs

Do you work as a customer service agent?

What are the top employers for customer service agent in CO?

Top 10 Customer Service Agent companies in CO

  1. ACD Direct

  2. SkyWest Airlines

  3. Fanatics

  4. Peak Vista CHC

  5. Piedmont Airlines

  6. Jobconversion

  7. Price and

  8. Envoy Air

  9. iQor Holdings Inc.

  10. Alltex Staffing & Personnel

Job type you want
Full Time
Part Time
Internship
Temporary

Browse customer service agent jobs in colorado by city

All customer service agent jobs

Jobs in Colorado