Bi-Lingual Customer Service and Sales Representative
Customer Service Agent Job In Greenwood Village, CO
Bilingual (Spanish & English) Customer Support and Sales Representative
This a hourly base plus commission role, with projected annual compensation between $50,00 and $75,000
We are seeking experienced bilingual Customer Support and Sales Representatives. You will be responsible for working with customers, taking applications from qualified leads before handing them off to Financial Services Representatives.
This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun.
You will receive full training.
Key Responsibilities
You will be making outbound and receiving inbound calls from consumers across the United States, that will benefit from being able to refinance their auto loans and lower their monthly payments. You will be trained to walk the borrowers through the application process by phone.
Making or receiving 150 calls per day
Meet monthly call and sales targets
Assist other team members when necessary
Skills and Knowledge
Must be fluent in both Spanish and English OR in Portuguese and English)
Great work ethic
Understanding of financial terminology and financial instruments
Tenacity
Ability to multi-task
Friendly personality
Computer proficiency
Must be able to type 40 wpm
Ability to quickly absorb product knowledge and sales processes
Experience:
Financial Services or Insurance experience
Outgoing customer services/sales experience
Outbound Call Center Sales experience
What we offer:
Full training in the sales process and products
Great Benefit package including:
Full-Time Base plus Commission Role
Health, Dental and Vision Insurance
Life Insurance
Paid Time Off
401(k)
True potential for advancement, we always endeavor to promote from within.
Company
Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture and core values. These core values drive our every decision:
Integrity
Respect
Accountability
Compliance
Collaboration
Passion
Appreciation
Compensation details: 21-21 Hourly Wage
PI7d9b00919d39-26***********8
Resident Relations Specialist
Customer Service Agent Job In Denver, CO
Title: Temporary Resident Relations Specialsit
Length of assignment: on-going
Hours: M-F 9-5, Some Saturdays 10-5
Compensation: $22-$24/HR DOE
Bilingual Preffered
ESSENTIAL FUNCTIONS:
Support the Property Manager in addressing the operational needs of the property and residents.
Respond to resident complaints and maintenance requests promptly.
Schedule appointments for repairs and resident meetings.
Draft correspondence and notices.
Manage paperwork related to resident accounts and property operations.
Follow up with residents to ensure work orders are completed accurately and efficiently.
Assist with rent increases, late payments, collections, evictions, and the move-in/out process.
Maintain and organize files for residents, lease applications, deposits, and other property records.
Participate in leasing activities as needed.
Perform other tasks or assignments as directed by management.
EDUCATION/EXPERIENCE REQUIREMENTS:
High school diploma required.
Previous experience in residential property management is preferred.
COMMUNICATION SKILLS:
Strong written and verbal communication abilities.
Able to read and comprehend instructions, correspondence, and memos.
Capable of preparing simple correspondence and reports.
REASONING SKILLS:
Detail-oriented and deadline-driven.
Ability to manage multiple tasks effectively.
Work independently and proactively address opportunities within the role.
Apply common sense to carry out instructions and solve practical problems.
TECHNICAL SKILLS:
Proficient in Microsoft Office, especially Excel and Word.
Familiarity with property management software (e.g., Yardi) is a plus.
Ability to operate standard office equipment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Rep-Henderson CO
Customer Service Agent Job In Thornton, CO
CUSTOMER SERVICE REPRESENTATIVE
The Customer Service Representative will have frontline ownership of the promise to deliver exceptional customer experiences. All customers are important and should be treated accordingly. CSR will take direct responsibility and ownership for external customer relationships, order entry, and all customer billing. They will professionally interact with customers to provide information in response to inquiries about product, order status, services, and to resolve all customer requests. CSR contributes to being a part if a positive team dynamics through a cooperative work environment, a can-do attitude, and the desire to exceed customer expectations.
Roles & Responsibilities:
Customer Service Department:
Manage incoming calls, customer walk-ins, and the dynamics of the West Direct Oil front desk.
Maintain a working knowledge of how to solve customer issues including; questions, pricing, and billing.
Provide immediate response to customer related inquiries.
Provide reports and other related sales support as required.
Maintain scheduling for “Recurring Orders”
Scanning of daily deliveries to “Billing” for processing
Maintain hard copy file of all completed deliveries
Responsible for ordering and maintaining office supplies.
Ensure quotes and orders are input in a timely manner; meeting deadlines from sales team and customers.
Check availability on products in stock and when not in stock, communicate with customer on estimated time of arrival time.
Comply with all company initiatives and policies.
Perform other related duties as may be assigned from time to time.
Requirements:
A positive attitude
Minimum 2 years' experience within a customer service environment
Associate degree or related work experience.
Computer operating skills in Excel, Word, Outlook, Epicor P21, and our corporate CRM.
Solid organizational and ability to multi-task and to do so with a calm and professional manner.
Excellent verbal and written communication skills.
Ability to establish relationships and build credibility with customers.
Compensation details: 20-23 Hourly Wage
PIbdb126dfb533-26***********6
Client Service Representative I
Customer Service Agent Job In Englewood, CO
US-CO-Englewood Type: Full-Time # of Openings: 1 CO - Englewood About the Role
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Your Impact
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customer service.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
-Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer.
-Responds to customer needs and requests, accepts deliveries and sets up food and beverages for meetings.
-May also be responsible for copy/binding/copier maintenance.
About You: The Skills & Expertise You Bring
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customer service and communication skills.
- Ability to work with minimal supervision.
- Ability to work OT as needed.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
In accordance with applicable law, we are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM19 #LI-FL1
PI2b56512e5e54-26***********9
Customer Success Associate
Customer Service Agent Job In Louisville, CO
EcoEnclose is a Colorado-based, fast-growing company that specializes in manufacturing and distributing earth-friendly shipping supplies for entrepreneurs and businesses across the country. Our mission is to
make eCommerce a positive force for the environment
.
Many of our customers are fast-growing brands in industries such as apparel, outdoor gear, natural and clean beauty, natural foods, eco home goods, art, and jewelry. Their products are often natural, organic, recycled, sustainable, fair trade, USA made, and they need our help shipping their products in a way that embodies their values. We want a teammate who is committed to the environment and passionate about the success of colleagues and customers.
---
We are looking for a friendly person to welcome our customers to EcoEnclose! You will be the face of the company as customers walk in our front door. We are seeking a candidate who embodies our core values:
We communicate clearly & directly
We exude positivity
We are leaders
We are EcoAllys
We strive for excellence
We are seeking:
A candidate who will be in the office Monday - Friday from 8:30 - 4:30pm.
Commitment to learning about and advancing sustainability in eCommerce.
Excellent written and verbal communication skills.
Excellent organizational skills. The ability to not lose track of what you're working on when interrupted.
Familiarity and efficiency with G-suite products.
Comfortable navigating ticketing systems. Bonus if you've worked with Gorgias!
A professional and positive attitude when working with customers and team members.
B2B customer success experience.
Shipping experience with UPS and USPS in an eCommerce context.
Nice to have: Experience working with Big Commerce and ShipStation.
Nice to have: Experience with escalated UPS and USPS
Nice to have: Experience in an E-commerce business
What you will do:
Build knowledge of our company, products, and Sustainability Framework to be able to help our customers find the best packaging to suit their business.
Provide an excellent customer experience via emails, in-person, phone, and chat.
In-person: You will be the first face customers see as they enter the building! You are the best person to welcome them warmly, assist with in-person pick-up orders, and provide an amazing customer experience for anyone who walks into the building.
Email: Provide fast and accurate responses to customers looking for information regarding their orders, assist with returns, and assist with order mishaps as they arise.
Phone: Be a friendly and knowledgable voice to customers, assist with questions, and transfer calls to other team members.
Build orders for our customers and cancel orders when needed.
Keep track of customer feedback regarding our product offering, order process, and product quality.
Print packing slips and pull orders for in-person customers with orders that haven't yet been fulfilled.
Help customers with shipping inquiries when orders are lost in transit, misdelivered, etc. Estimate shipping costs for oversize shipments.
Salary Range: $45,000-$51,000
IF YOU ARE INTERESTED please send your resume and cover letter with answers to each of the 3 questions below in your cover letter. Send to: ********************
What in the job description above is most interesting to you and why?
What is an accomplishment you are most proud of?
Are there any skills you would bring to our team not listed in the description?
Servicing Transfers Associate
Customer Service Agent Job In Englewood, CO
***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking a Servicing Transfer Associate that will be a quick learner and have strong organizational and project management skills to ensure appropriate and timely communications are provided to our customers during a servicing transfers.
The responsibilities include, but are not limited to, understanding the specifics around loans that are being transferred to Cornerstone Servicing so that pre and post-transfer communications are sent timely, accurately and are the appropriate given the type of loans transferring. Additionally, this role is responsible to effectively review inbound loan images and then map and transform the images as necessary to ensure they are successfully and timely boarded to the image repository. This will require communications with outside vendors, internal IT and Communications teams as well as external counterparties and vendors.
A successful candidate will also be able to participate in departmental projects, be detail oriented, have strong verbal and written communication skills, be able to facilitate meetings efficiently and will be able to manage multiple projects at a time.
Location: Onsite daily in Englewood, CO
Compensation: $20-22/hr
Key Responsibilities:
Using your understanding of the mortgage servicing transfer process, you will ensure compliance with regulatory requirements regarding customer notifications relevant to servicing transfers. This includes Goodbye Letters, Hello Letters/emails, and Validation of Debt letters
You will use your judgement to determine the appropriate letter templates to be sent for each transfer depending on the type of loans transferring and whether there will be any communications prepared jointly with the counterparty.
You will use strong verbal and written communication skills to collaborate with counterparties, vendors, and internal partners including setting agenda items and updating a project plan for each transfer.
Using your strong attention to detail you will test each communication for accuracy prior to approving distribution.
You will provide project reporting, and escalate when necessary roadblocks to timely and effective transfers.
You will be responsible for initiating and actively participating in ad-hoc and routine meetings.
You will create new document classifications, map counterparty documents to Cornerstone Servicing naming conventions and ensure all images are uploaded timely to the image repository. This will include image manipulation in some instances, coordination with the OCR provider and working with external parties to resolve missing document requirements.
What you'll need to be successful:
Bachelor's Degree preferred, or equivalent years of experience
Strong ability to multitask while maintaining proper attention to detail and while prioritizing a diverse workload with time-sensitive deadlines
Strong time and organizational management skills
Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner
Experience with Black Knight's MSP Servicing system preferred
Intermediate experience with Microsoft Excel
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.
Case Coverage Representative- SEEG
Customer Service Agent Job In Denver, CO
Part Time - Case Coverage - SEEG technical support coverage services.
We are currently recruiting an experienced individual to fill a Part Time Case Coverage Representative position. The ideal candidate will have at least 2 years experience in a health related field such as:
EEG Tech
Epilepsy Monitoring Unit Nurse or Tech
Surgical Tech
Emergency Medical Tech
Biomedical Engineer
EEG or SEEG case experience is preferred and candidates need to be available 8 - 12 days/month for this role.
Our client is a Medical Device company that has a great reputation in this space
In this position you will be a key member of the surgical team, ensure the "cart" has the product needed for the surgery, complete all required paperwork.
Customer Service Representative
Customer Service Agent Job In Denver, CO
A proactive Customer Service Representative eager to assist, support, and resolve customer issues, making informed decisions in a fast-paced team environment.
Never Ordinary. Are you interested in the fast-paced and growing sports gambling industry? We're seeking ambitious Customer Service Representatives to join our US team. This is not just a job; it's a career opportunity where your growth is our priority, supported by our promote-from-within culture. Imagine working in an environment where every day brings new challenges and opportunities to excel, all while being surrounded by a team as passionate about success as you are.
Join our Customer Service team at our new US headquarters in downtown Denver! This full-time position requires flexibility to support our customers across the busy sporting calendar, including evenings, weekends, and federal holidays. We're committed to training and developing our staff, ensuring your success is our success, prioritizing your career growth and our culture of internal mobility.
Starting at $22.40 per hour, with an increase to $23.24 post-training, our benefits package includes Company funded healthcare, a 401(k) with Company match, 32 paid days' off annually, bonus, on-site fitness facilities, and more.
Preferred Skills, Qualifications, and Experience
Strong individual and team collaboration skills.
Exceptional verbal and written communication abilities.
Keen listening skills.
A passion for delivering outstanding customer service.
Eagerness to expand personal knowledge and skills.
Meticulous attention to detail.
Proficiency in multitasking within a fast-paced environment.
Innovative problem-solving capabilities.
Efficient typing, literacy, and numeracy skills.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Ensuring a positive experience for our customers.
Utilizing internal tools to investigate customer inquiries, coordinating with various departments, and escalating within the Customer Service team as needed.
Communicating with customers via live chat, telephone, and email effectively and efficiently resolving customer requests and complaints in a timely and polite manner.
Conducting internal tasks to improve customer perception of our platform.
Demonstrating a thorough understanding of policies, procedures, and licensing requirements.
Advocating for responsible gaming.
By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - **********************************************
Service Advisor
Customer Service Agent Job In Denver, CO
Do you have superior customer service skills and a great work ethic that you want to contribute to an established and continually growing office? EA Buck Financial Services in Denver, CO is looking for a strong, detail-oriented Service Advisor to assist with various industry specific tasks to help ensure the office runs efficiently. Our formula for success is to put our customers first. If you're looking for the tools, resources, and freedom to build a great future, please contact us today!
The Service Advisor is responsible for three areas of focus which include 1) managing a personal client base as a private wealth manager providing an EPIC planning experience with the use of all three areas of EPIC products which include the BFS models and approved FIA and Life products via EPIC planning which is supported by numerous software programs and planning tools while maintaining a focus on reaching annual sales goals; 2) processing new business applications for this base of clients and for up to 4 financial advisers and; 3) acting as a client coordinator for your personal client base and the financial advisers assigned to you.
Minimum Requirements:
Bachelor's degree preferred
Previous client interaction in an office environment
5+ years of Financial Industry Experience Preferred
CFP Preferred
Life & Health paired with either a Series 65 or Series 7 & 66 combination
This position requires that you possess the following skills:
Analytical
Self-Motivated
Self-Directed
Strong Interpersonal Communication Skills
Highly Organizational
Advanced Computer Skills
Responsibilities
Private Wealth Manager:
Licenses - Maintain in good standing all required licenses to act as a PWM at E.A. Buck.
Rules - Abide by all required rules/regs of the contracted carrier, RIA, and B/D and regulators.
E&O - Maintain active E&O insurance.
Fiduciary - Act as a fiduciary for all fee-based clients.
Attendance - Attend and participate in all scheduled meetings as requested by management, maintain appointment availability as agreed upon for your office/region. Attend Workshops in your market.
EPIC Planning - Learn and stay abreast of best practices pertaining to EPIC Planning.
EPIC Products - Learn and stay abreast of all products and investments that are core to the EPIC process.
Communication - Aim to return all client emails and calls and internal communication within 2 hours or by EOD.
Tools - Master and use Nitrogen, Retirement Analyzer, Salesforce, and other software as needed to provide an Epic client planning experience.
Tax - Learn to use the EAB tax projection effectively and efficiently for Discovery and review meetings.
Client Meetings - Thoroughly prepare for all client meetings in advance and provide and EPIC planning experience.
Documentation - Document all client communication in SF which includes detailed meeting notes, phone calls, and emails within the same day of the communication.
Goals - Set annual, quarterly, and monthly sales goals and maintain focus on reaching your goals.
Service - WOW the clients, they should feel fortunate to have you and EAB as their planner and planning firm.
Education - Read/listen to at least 4 financial, educational, motivational books annually. Attend co-adviser client meetings regularly.
New Business Processor:
Check and collect incoming requests from the in-tray and the new business tray.
Review Life, Annuity & Security new business applications and servicing requests which include supporting documentation for completeness.
Enter and update new business information into the internal tracking system.
Application preparation and new business processing for your assigned advisors.
Scan & upload documents into client files in Citrix.
Assist Advisors with application preparation and new business processing.
Submit documents in their entirety to the Broker/Dealer for review and approval.
Submit vendor documents to the vendor for review and approval.
Ensure all Broker/Dealer and vendor outstanding requirements are satisfied.
Confirm source of funds are received.
Process urgent client servicing items, ex. Withdrawal requests, rebalancing/ reallocation instructions, account closure, etc.
Salesforce tracking daily on pending new business.
All new business applications accompanied by a check must be processed within 24 hours, check must be placed in the safe.
Client Coordinator:
Participate in daily check-in meetings, HIVE meetings, and WIG meetings.
Aim to return all client calls and e-mails within 2 hours.
Enter and update client and business information into our CRM.
Prepare client review summaries (“recaps”) for upcoming meetings and transfer to Advisor two weeks before their scheduled appointment. Recaps to be prepped based on Advisor planning level (Basic vs Full)
Check in with Advisors daily
Call unbooked clients, with a minimum target of 80% of clients tied to a booked appointment.
Call unbooked members, with a minimum target of 75% of members with their next appointment booked.
Call unbooked DISCOs, with a minimum target of 70% of DISCOs with their next appointment booked.
Assist Advisors with account servicing forms.
Record notes from every Registered Representatives and client conversation in Salesforce.
Act as back up to other administrative staff during lunch hour, vacation, sick days and transition periods.
Salary:
$70K-$80K
Monthly commission (uncapped)
Benefits:
401k with automatic 3% contribution from company
Pre-paid insurance (health, vision, dental, pharmaceutical)
Paid holidays
PTO
Hours:
Monday-Friday, 8am-5pm (in-office)
Presented by Advisor Employee Services Thank you for your interest in the Service Advisor role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Fireside Guest Service Expert
Customer Service Agent Job In Avon, CO
Additional InformationPay: $11.79/hour plus tips. Benefit rate: $14.81/hour. Shift meal and parking. Full-time seasonal. Job Number25017728 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Bachelor Gulch, 0130 Daybreak Ridge, Avon, Colorado, United States, 81620VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay rate for this position is $11.79 per hour and is eligible for tips. Other tasks, such as training time and paid time off, will be paid hourly at a rate of $14.81 per hour. The position offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The application deadline for this position is 7 days after the date of this posting, 01/31/2025.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Service Dispatcher
Customer Service Agent Job In Thornton, CO
Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions.
We Are Looking for Someone Like You
As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed.
The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs.
Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization.
Your Day-to-Day at Murphy Company
Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients.
Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions.
Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support.
Bring Your A-Game!
Our ideal candidate should possess the following traits:
Excellent professionalism and attention to detail.
At least 1 year of work experience in a high-volume environment.
Self-starter: Must have the ability to work well as part of a team and independently.
Technology skills: General comfort using technology and able to learn new tools quickly.
Critical thinking: Must have the ability to problem solve creatively and independently.
Strong interpersonal skills.
At least 1 year of experience using MS Outlook.
What We Will Bring to the Table
A collaborative, family-friendly work environment
Knowledge and expertise that has helped us grow and thrive for the last 112 years
Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.
A personal time off plan that rivals our competitors
Service Specialist
Customer Service Agent Job In Colorado
Adecco is seeking for a Service Specialist to support one of our clients in Denver, CO. This is an onsite position, Mon-Fri $19/h. We have excellent benefits and an awesome work environment!
This position will serve as the face of or client by managing the front reception desk, providing support on various projects, and assisting with daily business tasks. You'll be an integral part of the team, providing superior customer service and maintaining a well-organized work environment.
Work location: 1700 Lincoln St. Denver, CO 80203
Work Schedule: 8:30am-5:30pm Monday-Friday.
Pay rate: $19/h.
Weekends always off!
Responsibilities:
Manage front desk operations and serve as the first point of contact for visitors.
Answer incoming calls and direct them to the appropriate person.
Greet and announce visitors professionally.
Maintain reception area and assist with various administrative tasks as outlined by the Site Manager
Qualifications:
College degree preferred.
At least 1 year of professional work experience
Previous experience in client service is a plus.
Strong organizational and communication skills
Requirements:
This is a hospitality position and will require reception, hospitality and mailroom duties.
Excellent interpersonal and professional demeanor.
Ability to multitask and work on simultaneous projects.
Attention to detail and the ability to handle sensitive situations with tact and diplomacy.
Physical ability to lift 40 lbs. or more.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.)
Pay Details: $19.00 per week
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Client Service Specialist
Customer Service Agent Job In Denver, CO
Denver, CO
Full Time
M-F
9:30 AM - 5:30 PM
We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication and be organized and detail-oriented.
Our NO LAYOFF strategy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.
Essential Duties and Responsibilities:
· You will be in direct contact with clients- processing orders, resolving any issues, request for assistance
· Ability to respond promptly to client questions and concerns
· Helping clients to use COGENCY GLOBAL's proprietary applications (training provided)
· Guiding clients through the process of working with state and local public offices
· Working with public offices and commercial agents on the client's behalf
· Reviewing legal documentation -attention to detail is a must.
· Multi-tasking effectively
· Excellent customer service skills
· Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
· Team player
· Great written and verbal communication
· Bachelor's degree
· Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)
Together, we live our Core Values
Integrity: Doing the Right thing even when no one will know and walking the talk
Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.
Fun: We believe in a fun work environment & have many team events that support the ‘fun' culture
No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy
...and to further support our staff, we offer:
· 35-hour work week
· Relaxed and Casual dress code for Summer months & Fridays
· Educational assistance program for all of our eligible staff members
· Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
· An Organization that gives back to Society - We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
· A commitment to diversity & inclusion
· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit
· 80% covered Medical Insurance & 80% covered Dental & Vision insurance
Associate Customer Service Representative
Customer Service Agent Job In Loveland, CO
Hach is a leader in water analysis solutions. We are looking for a Customer Service Representative to join our team in Loveland, Colorado. This position entails taking care of customers via phone and email, order entry, order status, upselling and cross-selling. We are seeking candidates who have the utmost passion for helping customers. Ideal applicants should be able to work well in challenging situations, have a positive and friendly disposition, be very detail oriented, be capable of learning complex software, and be willing to engage in upselling and cross-selling.
Hach's mission is to help ensure water quality across the globe. Our company is dedicated to developing the talent of associates and committed to fostering an environment that encourages associates of all cultures and backgrounds to come together and achieve one goal - to serve our customers around the world.
Job Description
Water quality is something we take very seriously at Hach. We know that water analysis must be right, which is why we're dedicated to providing our customers with the complete solutions they need to feel confident. Delivering high-quality service is critical to ensure that the customer's journey during the sale process is exceptional, as well as the customer's experience after the sale is complete.
As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of. The essential job functions are:
Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
Sets up new customer accounts and enters customer transactions
Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
Assists customers in determining product needs and provides basic assistance on products
Acts as liaison and customer advocate interfacing with other Hach departments
Ensures long term customer relationships by utilizing professional customer service skills
Identify sales opportunities and offer suggestions for complementary items to the customer
Identifies and submits sales leads
Completes training modules
Additional tasks and projects as assigned
Skills & Abilities
Demonstrates competency to perform basic activities in own job
Uses existing procedures to solve straightforward problems
Achieves high accuracy of assigned tasks and duties
Uses courteous verbal and written communication skills
Utilizes resources and display strong ownership skills
Ability to accomplish multiple goals by delivering expected results
Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance.
Is committed to excellence and understands how daily work impacts the customer
Dedicated to exceeding the expectations of both internal and external customers
Requirements
One to two years' experience in customer service.
Expressed aptitude for working in Environmental Science, Biology, Chemistry, or related field
Ability to adapt to a fast-paced contact center environment, with strong emphasis on multi-tasking while actively listening to customers
Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
Must have the ability to make sound customer related decisions and respond quickly to customer needs
Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
High School diploma required. Associate's or Bachelor's degree preferred.
Preferred
Associate's or Bachelor's degree in a science-related field
Proficient in Spanish or French
Prior experience in contact center environment
The salary range for this role is $20.00/hr - $22.00/hr. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Workday “Find Jobs” function if you are a current employee)
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $22.00 - $22.50 USD per hour. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Job Advertising Template
Are you…
Interested in developing your career in the water industry?
Looking for a friendly and supporting team?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
Join us at Hach where you will play an important part in
Safeguarding the World's Most Vital Resources
!
We offer:
17+ days of paid time off per year
Onsite roles with flexibility to work remotely 1-2 days per week
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Competitive pay and benefits
401(k) savings and matching
The
Associate
Customer Service Representative
As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of.
This position is part of the
North American Sales' Customer Service team
located in
Loveland, Colorado
and will work on-site.
In this role, a typical day will look like:
Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
Sets up new customer accounts and enters customer transactions
Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
Acts as liaison and customer advocate interfacing with other Hach departments
Identify sales opportunities and offer suggestions for complementary items to the customer
Completes training modules
The essential requirements of the job include:
High School diploma or equivalent.
1-2 years of customer service experience
Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
At Hach (************** we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: *****************************
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Registered Financial Customer Service Professional
Customer Service Agent Job In Colorado
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to:
Provide excellent service within our call center for our customers' retirement savings accounts
Educate and empower our customers without having to make cold calls or sales
Communicate critical plan updates and changes
Process contribution changes, loans, and withdrawals
Process general account changes upon direction from the customer
What you will bring
Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday
Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience
FINRA series 6 and 63 or higher equivalent licensure
Capability to work overtime as required based on business need
What will set you apart
Financial Services or call center experience
A passion for providing quality customer service
Desire to engage with customers over the phone
Capability to adapt communication style while servicing our diverse customer base
Attention to detail and ability to learn and apply financial industry policies, processes, and procedures
Required Minimum Internet Specifications:To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided.
Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality
Associates are
required
to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality.
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.
Base Salary Range
$42,800.00 - $58,850.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
02-14-2025
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(DEN) Part-Time Airline Customer Service Agent (Bilingual Spanish) (8732)
Customer Service Agent Job In Colorado
Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business-to-customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?
We are seeking Bi-lingual individuals who speak Spanish and English fluently.
Job Summary
A Bilingual Customer Service Agent performs all aspects of airport and passenger service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excess baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management.
Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.
Compensation: $20.50 an hour
Responsibilities
Ability to judge distance.
Ability to count money.
Hear and respond to customers.
Reports to work on a regular and timely basis.
Must be willing to wear uniform and insignia as prescribed by the Company.
Personal appearance and grooming that will present a favorable corporate image.
Ability to speak and be understood in giving directions/information to passengers.
Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
Minimum Requirements
HS Diploma, GED, or Equivalent
Must be fluent in Spanish and English. Ability to read, write, fluently speak, and understand English and Spanish.
Computer experience is necessary.
Must have the ability to work under pressure.
Excellent interpersonal and communication skills are required.
Preferred Skills
Demonstrates qualities of leadership, initiative, and judgment.
Ability to read, write, fluently speak and understand the English language.
May be necessary to speak other language(s), in addition to English, depending on customer contract.
Physical Requirements/Working Conditions
Ability to lift up to 70 lbs. (31.9 Kg).
Ability to stand and walk for an eight-hour shift.
Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift.
Perks & Benefits
Want your pay in advance?
Access your pay when you need it through DailyPay app!
Are you a top performer who thrives on recognition?
On the spot awards offered through the Awardco Platform including gift cards and more!
Need quality medical care?
Multiple options for both full and part-time employees!
Want WFS Employee Extras?
Travel Discounts, Pet insurance, Discount Shopping & More!
Looking to stay healthy and improve your life?
Wellness Programs offered to all employees!
Want to invest in your future?
401k program offered with company match!
Looking to grow and have a career with us?
Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
Associate Customer Service Representative
Customer Service Agent Job In Loveland, CO
Hach is a leader in water analysis solutions. We are looking for a Customer Service Representative to join our team in Loveland, Colorado. This position entails taking care of customers via phone and email, order entry, order status, upselling and cross-selling. We are seeking candidates who have the utmost passion for helping customers. Ideal applicants should be able to work well in challenging situations, have a positive and friendly disposition, be very detail oriented, be capable of learning complex software, and be willing to engage in upselling and cross-selling.
Hach's mission is to help ensure water quality across the globe. Our company is dedicated to developing the talent of associates and committed to fostering an environment that encourages associates of all cultures and backgrounds to come together and achieve one goal - to serve our customers around the world.
**Job Description**
Water quality is something we take very seriously at Hach. We know that water analysis must be right, which is why we're dedicated to providing our customers with the complete solutions they need to feel confident. Delivering high-quality service is critical to ensure that the customer's journey during the sale process is exceptional, as well as the customer's experience after the sale is complete.
As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of. The essential job functions are:
+ Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
+ Sets up new customer accounts and enters customer transactions
+ Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
+ Assists customers in determining product needs and provides basic assistance on products
+ Acts as liaison and customer advocate interfacing with other Hach departments
+ Ensures long term customer relationships by utilizing professional customer service skills
+ Identify sales opportunities and offer suggestions for complementary items to the customer
+ Identifies and submits sales leads
+ Completes training modules
+ Additional tasks and projects as assigned
**Skills & Abilities**
+ Demonstrates competency to perform basic activities in own job
+ Uses existing procedures to solve straightforward problems
+ Achieves high accuracy of assigned tasks and duties
+ Uses courteous verbal and written communication skills
+ Utilizes resources and display strong ownership skills
+ Ability to accomplish multiple goals by delivering expected results
+ Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance.
+ Is committed to excellence and understands how daily work impacts the customer
+ Dedicated to exceeding the expectations of both internal and external customers
**Requirements**
+ One to two years' experience in customer service.
+ Expressed aptitude for working in Environmental Science, Biology, Chemistry, or related field
+ Ability to adapt to a fast-paced contact center environment, with strong emphasis on multi-tasking while actively listening to customers
+ Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
+ Must have the ability to make sound customer related decisions and respond quickly to customer needs
+ Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
+ High School diploma required. Associate's or Bachelor's degree preferred.
**Preferred**
+ Associate's or Bachelor's degree in a science-related field
+ Proficient in Spanish or French
+ Prior experience in contact center environment
_The salary range for this role is $20.00/hr - $22.00/hr. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future._
_This job is also eligible for bonus pay._
_We offer a comprehensive package of benefits including paid time off,_ _medical/dental/vision_ _insurance, and 401(k) to eligible employees._
_You can apply for this role through the Workday "Find Jobs" function if you are a current employee)_
_Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law._
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $22.00 - $22.50 USD per hour. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
**Job Advertising Template**
Are you...
Interested in developing your career in the water industry?
Looking for a friendly and supporting team?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
**_Join us at Hach where you will play an important part in_** Safeguarding the World's Most Vital Resources (*********************************** JUnVINUpPIwKyB) **_!_**
We offer:
+ 17+ days of paid time off per year
+ Onsite roles with flexibility to work remotely 1-2 days per week
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
+ Competitive pay and benefits
+ 401(k) savings and matching
The _Associate_ _Customer Service Representative_ As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of.
This position is part of the _North American Sales' Customer Service team_ located in _Loveland, Colorado_ and will work on-site.
**In this role, a typical day will look like:**
+ Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
+ Sets up new customer accounts and enters customer transactions
+ Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
+ Acts as liaison and customer advocate interfacing with other Hach departments
+ Identify sales opportunities and offer suggestions for complementary items to the customer
+ Completes training modules
**The essential requirements of the job include:**
+ High School diploma or equivalent.
+ 1-2 years of customer service experience
+ Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
+ Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
At **Hach** ( ************ ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://************/about-us
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here (********************************************* .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (*************************************** , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Associate Customer Service Representative
Customer Service Agent Job In Loveland, CO
Hach is a leader in water analysis solutions. We are looking for a Customer Service Representative to join our team in Loveland, Colorado. This position entails taking care of customers via phone and email, order entry, order status, upselling and cross-selling. We are seeking candidates who have the utmost passion for helping customers. Ideal applicants should be able to work well in challenging situations, have a positive and friendly disposition, be very detail oriented, be capable of learning complex software, and be willing to engage in upselling and cross-selling.
Hach's mission is to help ensure water quality across the globe. Our company is dedicated to developing the talent of associates and committed to fostering an environment that encourages associates of all cultures and backgrounds to come together and achieve one goal - to serve our customers around the world.
Job Description
Water quality is something we take very seriously at Hach. We know that water analysis must be right, which is why we're dedicated to providing our customers with the complete solutions they need to feel confident. Delivering high-quality service is critical to ensure that the customer's journey during the sale process is exceptional, as well as the customer's experience after the sale is complete.
As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of. The essential job functions are:
* Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
* Sets up new customer accounts and enters customer transactions
* Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
* Assists customers in determining product needs and provides basic assistance on products
* Acts as liaison and customer advocate interfacing with other Hach departments
* Ensures long term customer relationships by utilizing professional customer service skills
* Identify sales opportunities and offer suggestions for complementary items to the customer
* Identifies and submits sales leads
* Completes training modules
* Additional tasks and projects as assigned
Skills & Abilities
* Demonstrates competency to perform basic activities in own job
* Uses existing procedures to solve straightforward problems
* Achieves high accuracy of assigned tasks and duties
* Uses courteous verbal and written communication skills
* Utilizes resources and display strong ownership skills
* Ability to accomplish multiple goals by delivering expected results
* Engaged in daily work and takes initiative to practice and apply new skills to continuously improve performance.
* Is committed to excellence and understands how daily work impacts the customer
* Dedicated to exceeding the expectations of both internal and external customers
Requirements
* One to two years' experience in customer service.
* Expressed aptitude for working in Environmental Science, Biology, Chemistry, or related field
* Ability to adapt to a fast-paced contact center environment, with strong emphasis on multi-tasking while actively listening to customers
* Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
* Must have the ability to make sound customer related decisions and respond quickly to customer needs
* Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
* High School diploma required. Associate's or Bachelor's degree preferred.
Preferred
* Associate's or Bachelor's degree in a science-related field
* Proficient in Spanish or French
* Prior experience in contact center environment
The salary range for this role is $20.00/hr - $22.00/hr. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.
This job is also eligible for bonus pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.
You can apply for this role through the Workday "Find Jobs" function if you are a current employee)
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US ONLY:
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $22.00 - $22.50 USD per hour. This job is also eligible for Bonus Pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Job Advertising Template
Are you…
Interested in developing your career in the water industry?
Looking for a friendly and supporting team?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
Join us at Hach where you will play an important part in Safeguarding the World's Most Vital Resources!
We offer:
* 17+ days of paid time off per year
* Onsite roles with flexibility to work remotely 1-2 days per week
* Professional onboarding and training options
* Powerful team looking forward to working with you
* Career coaching and development opportunities
* Competitive pay and benefits
* 401(k) savings and matching
The Associate Customer Service Representative As a key member of our Customer Service Team you will be handling customer phones calls and emails. It is our mission to delight customers with every interaction. Every contact must make the customer feel special and taken care of.
This position is part of the North American Sales' Customer Service team located in Loveland, Colorado and will work on-site.
In this role, a typical day will look like:
* Provides prompt, accurate answers to internal and external customers through telephone, email, and chat.
* Sets up new customer accounts and enters customer transactions
* Assists with requests on pricing, shipping, product availability, terms and conditions, and item information
* Acts as liaison and customer advocate interfacing with other Hach departments
* Identify sales opportunities and offer suggestions for complementary items to the customer
* Completes training modules
The essential requirements of the job include:
* High School diploma or equivalent.
* 1-2 years of customer service experience
* Ability to resolve customer complaints, as well as provide follow-up to customers and supervisor
* Demonstrated computer proficiency. Experience with Microsoft Office required, Salesforce and Oracle preferred
At Hach (************** we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs. You'll also belong to a respectful and collaborative community that fosters career growth and professional development. You'll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: *****************************
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World's Most Vital Resources.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Passenger Service Ramp Agent
Customer Service Agent Job In Montrose, CO
Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitorsticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.
QUALIFICATIONS:
EDUCATION AND EXPERIENCE
High School diploma or equivalent.
Computer experience necessary.
Previous Customer Service experience preferred
Must be 18 years of age or older.
Must have a working telephone number for contact.
Must have reliable telephone and transportation.
PERSONAL AND PHYSICAL REQUIREMENTS:
Treat all information as confidential.
Possess the tact to deal with all levels of situations, client representatives, employees and the public.
Ability to communicate clearly and concisely in verbal and written communication.
Must be able to read, write, understand and carry out instructions in English.
Must be able to stand/walk in terminal area throughout the scheduled shift.
Must be able to consistently push, pull and lift 50 to 70 lbs.
Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards.
Must pass pre-employment and random drug tests.
Must complete a criminal background check.
Must meet necessary requirements to obtain a security sensitive identification badge.
Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
Greet passengers, clients and airline personnel in a courteous and professional manner.
Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents.
Provide general information to passengers, give directions and flight information.
Actively particpate in the company's safety management system (SMS)
Provide special services (courtesy chairs/bag carts) as required.
Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.
Summon the security supervisor and refer difficult or uncooperative passengers to security.
Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
Attend meetings and inservices as required.
Utilize appropriate communications channels and maintain records, reports and files as required.
Must be in proper uniform or business attire as directed by company officials.
Identification badges must always be visible.
Adhere to company policies and procedures and participate in achievement of company objectives.
Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
Perform other duties as requested.
Call Center Representative
Customer Service Agent Job In Colorado Springs, CO
Cellular Sales
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality
Compensation
The highest in the wireless industry