Customer service agent jobs in Columbia, MO - 214 jobs
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Customer Service Technician
Brightspeed
Customer service agent job in Jefferson City, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important roleyou may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 footextension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belongingare at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Videos To Watch***************************
$30k-41k yearly est. 2d ago
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Treasury Management Services Representative I
First Mid Bank & Trust 4.0
Customer service agent job in Jefferson City, MO
Treasury Management Services Representative I Location: Jefferson City, MO Job Id: 4344 # of Openings: 0 Treasury Management Services Representative I The Treasury Management Services Representative I in our Treasury Management department is responsible for independently assisting customers by providing them with solutions to any questions they may have, training them on products/services they utilize and overall support with any of the digital channels. The CustomerService Representative will provide exceptional, accurate and timely assistance involving daily processing of financial transactions in a fast-paced, time sensitive operations environment. Responsibilities include, but are not limited to:
Handle direct calls from our commercial business customers as well as from our support centers and branches and inquiries/complaints concerning supported programs.
Accurately & efficiently assists customers with questions and in-depth product & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with customerservice standards.
Accurately & efficiently assists customers with requests such as account maintenance, service orders and general product inquiries. Work with the Digital Solutions team to ensure timely and accurate onboarding of products and services.
Process temporary limit changes for ACH, RDC and mobile deposit while ensuring compliance with internal policies.
Complete the training and onboarding process for new products and services to new or existing clients.
Accurately & efficiently assists customers with complex questions and issues concerning internet banking, mobile banking, online bill pay, remote deposit capture, positive pay, online ACH and wire origination etc.
Facilitate new account opening and service addition documentation when necessary.
Acts as a liaison between the customer, and the operational team, as well as the relationship manager.
Assists with customer outreach when systems are unavailable or decisioning deadlines are approaching.
Identify and escalate system problems/errors when necessary.
Processes work in a timely and efficient manner within the time frames set forth in the department service standards and service level agreements.
Ensures customer interactions & documentation is compliant with bank policy & federal regulations, and all mandated timing requirements are met.
Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience, both internally and externally.
Completes various validation and maintenance when call volumes are low.
Completed required training associated with job function.
Performs duties according to established bank policies and procedures and provides general back-up in areas not assigned as primary functions.
Qualifications Education/Experience:
Associates Degree or equivalent customerservice, call center or banking experience.
1+ years Call center and/or banking experience desired.
Previous experience with treasury management a plus but not required
Skills:
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner
Excels at computer and Internet skills
Excellent verbal and written communication skills
Use critical/analytical thinking and problem-solving skills to troubleshoot client issues and inquiries
High level of interpersonal skills to interact with the banks most profitable customers and potential customers in a professional manner
Pay Range: $17.74 - $22.18 per hour Apply for this Position
$17.7-22.2 hourly 5d ago
Airport Customer Service Agent
GAT 3.8
Customer service agent job in Columbia, MO
GAT Airline Ground Support is seeking dynamic, capable, and dependable individuals to join our team of aviation professionals. You are just one step away from beginning your new career. Don't miss this great opportunity.
Compensation & Benefits:
Competitive pay starting at 16.00 per hour
Flight Benefits
Company-provided uniforms
Daily pay options
Paid training
Paid Time Off (PTO)
401(k) matching
Opportunities for career advancement into leadership roles and other positions within the company
Position Overview:
As a CustomerServiceAgent, you will serve as the first point of contact for passengers, playing a vital role in creating a positive airport experience. This position requires a professional demeanor, excellent communication skills, and the ability to work efficiently in a fast-paced environment with strict time constraints. You will be responsible for ticketing, checking in passengers, escorting them to and from the aircraft, and addressing any customer concerns or complaints. Proficiency in using computer systems and providing outstanding customerservice is essential. This position may require you to work with multiple carriers and perform additional duties as assigned.
Key Responsibilities:
Greet and assist customers promptly, courteously, and professionally both in person and over the phone.
Announce incoming and outbound flights clearly and accurately.
Accurately process credit card and personal check transactions, ensuring all collections are properly accounted for and airline close-out procedures are followed.
Accept and process checked baggage weighing up to 100 lbs. and place it on the appropriate conveyor belts for further handling.
Operate jetways to ensure they are in the proper position prior to aircraft arrival, and assist with the safe opening, closing, and securing of aircraft doors.
Utilize airline computer systems to provide accurate flight information, process ticketing and boarding documents, record lost or damaged baggage, and manage cargo tracking.
Escort unaccompanied minors and disabled passengers throughout the airport as needed, ensuring their safety and comfort.
Work independently, manage tasks without direct supervision, and consistently meet service standards.
Display a professional and positive image, adhering to company grooming and uniform standards at all times.
Perform other duties as assigned, which may include assisting with other carriers or tasks in response to operational needs.
Requirements:
Must be at least 18 years of age.
Must have a high school diploma or equivalent (GED)
Strong attention to detail and accuracy in handling transactions, baggage, and flight information.
Must be able to read, speak, and understand the English language fluently.
Ability to stand for extended periods (up to 4 hours at a time) and work in a physically demanding environment.
Must possess excellent communication skills, with the ability to engage with passengers in a professional, friendly, and courteous manner in person and over the phone.
Proficiency with entry-level computer systems and technology to manage flight information and process transactions.
Ability to lift and move items weighing between 50-70 lbs. occasionally.
Flexibility to work nights, weekends, and holidays as required by operational needs.
Must pass an extensive post-offer, pre-employment background check, including fingerprinting and a criminal history record check as mandated by federal law.
Must successfully complete and pass a pre-employment drug test.
Equal Opportunity Employer Statement:
GAT Airline Ground Support is an equal opportunity employer that makes hiring decisions based on business needs and the best-qualified candidates available. We do not discriminate in our hiring practices based on any protected category. Employment with GAT Airline Ground Support is contingent upon the successful completion of a drug screen, a clean driving record, a 10-year criminal history check, and proof of high school or GED completion.
$25k-32k yearly est. 8d ago
Customer Service
Langley Management 4.5
Customer service agent job in Columbia, MO
Full-time Description
Courtesy Loans is looking for top talent for a role in our installment finance company. We offer excellent pay with great bonus opportunities and benefits. Courtesy Loans is a regional finance company looking for a positive, energetic, team player to join our company. Duties include customerservice, collections, and loan underwriting. Candidate must have attention to detail and have the drive to succeed in all aspects of the business. No prior finance experience required.
Benefits Include:
* Holiday Pay
* PTO
* Paid Vacation
* Monthly Bonus (based on office performance)
* Friendly Hours (no nights or weekends)
Requirements
Attention to Detail
Great CustomerService
Ability to Multitask
Salary Description 16.00-20.00
$34k-41k yearly est. 60d+ ago
Bilingual Representative II, Customer Service Operations
Cardinal Health 4.4
Customer service agent job in Jefferson City, MO
**_What CustomerService Operations contributes to Cardinal Health_** CustomerService is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. CustomerService Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Job Summary_**
This Bilingual Representative II, CustomerService Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention.
**_Responsibilities_**
+ Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns.
+ Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training.
+ Provide professional and courteous service to resolve member issues on the first call whenever possible.
+ Escalate complex issues via email to leadership or other departments when necessary.
+ Maintain accurate member records by updating information in company systems promptly.
+ Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs.
+ Adhere to HIPAA guidelines and safeguard all confidential member information.
+ Participate in ongoing training to learn new products and improve service quality.
+ Collaborate with team members and other departments to ensure seamless member support.
+ Attend required meetings and contribute feedback to improve processes and policies.
+ Perform additional responsibilities or special projects as assigned.
**_Qualifications_**
+ High School Diploma, GED, or equivalent work experience, preferred
+ 1-3 years of customerservice experience in a call center environment, preferred
+ Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing)
+ Strong customerservice skills with a proven ability to resolve issues and meet performance goals
+ Basic knowledge of, or ability to learn, customerservice processes and best practices
+ Demonstrated success in achieving KPIs and objectives
+ Proficiency in basic math and business calculations
+ Working knowledge of computer systems and data entry; ability to learn new platforms quickly
+ Basic proficiency in Microsoft Office applications (Word, Excel, Outlook)
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisors or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.70 per hour - $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 03/02/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$15.7-22.5 hourly 12d ago
Customer Service Hiring
Software Hiring Website
Customer service agent job in Columbia, MO
aka Bagel slinger Slinging the best bagels in Missouri to our customers with a smile. We have an incredible team. We not only have one of the busiest restaurants in town, but we continue to grow. No nights, no grease!
$27k-34k yearly est. 60d+ ago
*HIRING IMMEDIATELY* - Entry Level Customer Service & Marketing
Elevated Integrated Consultants
Customer service agent job in Columbia, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job Description
ARE YOU LOOKING FOR AN EXCITING CAREER WITH
UNLIMITED GROWTH POTENTIAL?
We are one of the LEADING marketing firms providing exceptional
service to large corporations in the Jefferson City area. We recently
opened up a NEW OFFICE and are looking to fill positions in multiple
departments. These positions are ENTRY LEVEL to begin
with RAPID advancement OPPORTUNITY:
Account Management
Marketing Representative
Campaign Development
Junior Advertising Executive
Sales Associate
Whether you are looking to get your foot in the door or already have
experience, we are interested in hearing more about how your unique
skill set can benefit our company. We have team members from all
walks of life and believe that degrees and experience in marketing, as
well as other industries, can benefit our company.
QUALIFICATIONS:
Our clients are all industry leaders thus we are selective about who
we bring into our company to represent them. If you have the
following qualifications we are interested in meeting with you
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to work effectively in a team environment
Detail-oriented and the ability to follow up on tasks.
Work effectively under pressure and maintain a positive attitude
Capable of multi-tasking, prioritizing, and managing time efficiently
To be the best in our industry, we have to have the best people
working for us. Providing the right work environment is important to
us. We offer a high-energy, supportive team environment where
personal achievements are recognized and rewarded.
Promotional Marketing & Public Relations
Elevated IC is a privately held marketing firm in the
Jefferson City area. We are planning to expand into more locations within the next
year. We work with clients from leading industries across the country with a
strong focus in the promotional retail event industry! We have an internal training
program where we are looking to create our next generation of branch managers
from within. On a daily basis we represent our clients in some of the nation's
largest retailers.
Candidates will be trained in:
- Entry Level Management
- Promotional Sales
- CustomerService
- Event Marketing
- Public Relations
- In Person Sales W/Customers
Qualifications
Applicants Must:
- You must be in the Jefferson City area
- You must be able to START WITHIN 2 weeks
- You must be excited & motivated for challenge, growth, and training
- You must have a professional image
- You must have a great attitude, work ethic, and student mentality
We DO NOT participate in any of the following:
No Door to Door Sales
No Business to Business Sales
No Telemarketing
**Only those candidates selected by management for an interview will be
contacted.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 60d+ ago
PT Automotive Customer Service Advisor - 1113
Tupeloms
Customer service agent job in Columbia, MO
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 2d ago
Customer Experience Specialist I
Solomonedwards 4.5
Customer service agent job in Jefferson City, MO
About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards
Position Summary:
SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.
Position Locations:
Phoenix, AZ
Tampa, FL
St. Louis, MO
Plano, TX
Essential Duties:
- Operate in a call center environment as a customer success advocate.
- Answer high-volume, inbound calls or texts from current customers promptly.
- Perform routine data entry and validation tasks.
- Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties.
- Interact with multiple departments to expedite processing and/or issue resolution.
- Perform other related duties as required and assigned.
- Demonstrate behaviors that are aligned with the organization's desired culture and values.
Qualifications:
- Mortgage and/or financial services call center experience is a plus.
- Bilingual Spanish is a plus.
- General understanding of applicable Federal, State, and Local Mortgage Regulations a plus.
Skills and Job-Specific Competencies:
- Capable communicator (written and oral).
- Strong negotiation skills with the ability to effectively resolve problems.
- Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.).
Travel Requirements: No travel will be required, unless at the client's discretion.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices.
Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24.
Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k).
Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated.
We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves.
Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy.
Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise.
Job Ref: 141855
### Place of Work
On-site
### Requisition ID
141855
### Application Email
****************************
$20-24 hourly Easy Apply 60d+ ago
Clinical Care Oversight Professional (LPN/PTA/OTA)
Centerwell
Customer service agent job in Jefferson City, MO
**Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity.
As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
**Use your skills to make an impact**
**Required qualifications:**
+ Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered.
+ Ability to work independently under general instructions and with a team
+ Ability to clinically assess, plan, and advocate for patient's health needs
+ Ability to speak clearly and concisely
+ Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone
+ Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare.
**Preferred qualifications:**
+ A minimum of 1-2 years related work experience in Home Health
+ Experience with HomeCare HomeBase (HCHB) and/or PointClickCare
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$41,900 - $56,600 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 01-22-2026
**About us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$41.9k-56.6k yearly 5d ago
Customer Service Representative - March 2026 Start - Inbound Only
Principle Choice Solutions
Customer service agent job in Columbia, MO
Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!
What You'll Do
Answer incoming calls and assist customers with their questions.
Provide excellent service with a positive approach.
Document call details in our systems.
Solve problems and help customers find solutions.
Work with a variety of people and build positive relationships.
Stay up-to-date on our processes and procedures.
What We Offer
Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
Comprehensive health, dental, and vision.
Paid time off, paid sick time and paid holidays (11)
401(k) with employer matching
Tuition assistance and employee support programs
Paid training and all equipment provided
Opportunities for advancement
Friendly, business casual work environment
What You'll Need
High school diploma or GED
Great communication skills and a desire to help others
Attention to detail and reliability
Ability to adapt and work well in a team
Preferred 1 year of call center experience
General office skills and knowledge of standard office computer equipment
Ability to obtain and pass a VA government background check
Two forms of valid ID (one must be a REAL ID or U.S. passport)
U.S. citizenship (work sponsorship not available)
Machines and Equipment:
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements.
Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
$17.2-22 hourly Auto-Apply 2d ago
Customer Service Representative
Central Bancompany
Customer service agent job in Columbia, MO
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customerservice functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned College degree or high school education with relevant work experience preferred
Previous banking experience not required, but strongly recommended
One year sales experience and two years service experience preferred
Ability to learn a great deal of information in a short time
Great deal of initiative to sell and cross-sell products
Possess the flexibility to accept and help promote changes
Excellent problem solving and analytical skills
Strong commitment to customerservice
Self starter requiring minimal supervision
Professional phone skills
$27k-35k yearly est. 5d ago
Customer Service Representative
MFA Oil
Customer service agent job in Eldon, MO
The CustomerService Representative I position is responsible for providing a high level of customerservice for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits.
MFA Oil Company is an Equal Opportunity/Drug-Free Employer.
Responsibilities
In an accurate and timely manner, complete daily sales and deposit reporting
Make sure daily sales and receipts are listed accurately on monthly stock sheets
Ensure that customer payments are completed accurately and applied to the correct account
Ensure that petty cash reimbursements are completed accurately, and that proper supporting documentation is attached
Assist manager in securing all tax exemption forms (FE7, MO1, etc.)
Make sure they are complete and maintain a file on all forms
Answer phones, greet customers, and satisfy routine requests courteously
Be sure that all “out of gas” calls are notified of MFA Oil's “Out of Gas” procedures
Process daily correspondence from customers and home office in a timely manner
Make sure that proper new customer documentation is completed, including required safety documentation and forms, credit application, loaned equipment agreements, propane tank leases
Maintain up-to-date filing systems
Assist with sales and collection of accounts receivable as directed by manager
Obtain propane certification and fill propane tanks as required by location
Maintain good working relationship with all employees
Maintain a clean and organized work area
Know and adhere to company policies and procedures
Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked
Maintain timely and professional communication with management, employees, vendors and customers
Keep supervisor informed of any problems and/or any issues that need attention
Perform other duties as assigned
Job Requirements
High school diploma or equivalent
Legal authorization to work in the United States
At least 18 years of age
Some travel required for training
Ability to exchange accurate information verbally and in written form with the customers of MFA Oil in English
Ability to meet company requirements including successful pre-employment drug screening and criminal background check
Basic understanding of accounting principles
Ability to consistently operate a computer and other office productivity machinery including Microsoft Office products
Capability to learn new concepts and use technical materials
Ability to perform mathematical calculations in order to make change, complete reports, and account for products
Ability to visually observe and inspect items and work environment for regular job responsibilities and safety concerns
Physical ability to remain in a stationary position (standing and/or sitting) for up to nine hours per shift
Physical ability to move and position self to move and retrieve products and supplies from shelves under counters or stacks of inventory weighing up to 50 pounds
Willingness to work with hazardous materials
Preferred Skills
1-3 years of customerservice or other applicable work experience
Ability to meet deadlines with a high degree of time management
Ability to perform detail work with accuracy
Ability to grasp new concepts quickly
Ability to work both independently and in a team environment
Ability to work at a fast pace
Ability to set priorities and goals and develop plans for achieving them
$27k-35k yearly est. 5d ago
Customer Service Representative
Cleek's Home Furnishings
Customer service agent job in Marshall, MO
CUSTOMERSERVICE REPRESENTATIVE RESPONSIBILITIES
Process order forms, references, and input customer information into the computer system on new lease agreements
Maintain the image of the showroom floor, counter area, and bathrooms
Ensure all merchandise is priced correctly and properly displayed
Answer phones in a friendly and professional manner and provide
excellent customerservice
Take proper payments from customers and update
information in the computer
Assist the Sales Manager with marketing efforts and to sell at a high level to ensure that monthly sales goals and growth objectives are achieved; including managing web leads and Facebook account for store
Delivery, setup, and pickup of merchandise
Other tasks as assigned by management; including, but not limited to filling in for other positions as needed
QUALIFICATIONS
Neat, professional appearance
Well organized, ability to multi-task, good computer skills
Patience and empathy
Effective communication and problem solving skills
Willingness to learn, take direction, and listen
Must be a people person and have a warm, friendly attitude; excellent customerservice
Class E license within 30 days of hire
Must be at least 18 years old, good driving record, able to pass a background check and drug test (marijuana excluded)
Minimum high school diploma or equivalency preferred, but not required
Able to lift, load, and dolly merchandise
We're a family owned business and have been since 1956! We're always looking for hard-working individuals to join our team and become a part of the family. We show our appreciation to our employees with benefits such as:
Excellent 401(k) Plan
Vacation & Holiday Pay
Competitive Salary
Opportunity for Advancement
NEVER Work on Sundays
Health, Dental and Vision Insurance
$27k-35k yearly est. 60d+ ago
Customer Service Coordinator
Stimulus Technologies
Customer service agent job in Jefferson City, MO
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customerservice. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Service Coordinator
You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.
Success Profile
Find accomplishment by helping clients
Ensures that all assigned customer requests are completed by priority
Understand and follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Motivation to learn new systems and experience career growth
Sense of urgency to make clients happy
Have the knack!
Necessary Skills
Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills.
Adaptability to day-to-day work schedule priority changes.
Accountable and punctual work attendance
Work independently on projects
Have fun in a casual work environment
Requirements
Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.
Pay and Benefits
Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy. As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.
$16-18 hourly 60d+ ago
Customer Service Representative
GFI Digital
Customer service agent job in Jefferson City, MO
The CustomerService Representative's primary responsibility is to ensure that we are giving excellent customerservice and accurately billing our customers. This individual also supports the Sales and Service Departments to build our customer base.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Answer and return any customer phone calls
Gather information about current customers (average monthly volumes, service histories, equipment information and billing information) for the Sales Representatives
Assist customer inquiries regarding invoices, contract rates, and leasing questions.
Check policy on each new contract received
Process sales discounts to make service whole on any contract that is not written at policy
Enter sales discounts into Sales Scorekeeper so commissions can be correctly figured for sales reps.
Set up new maintenance contracts to bill the customer or the leasing company
Create and load meter contact information for each contract set up
Collect and enter meter reads by phone, fax, email, or FM Audit
If no meter is provided by the customer, then we need to contact them by phone
Responsible for making sure all contract records are billed in a timely manner whether it be monthly, quarterly, annually or any other billing frequency
Maintain manual spreadsheets for large customer accounts (each customerservice employee has accounts that require special handling that they monitor)
Work with leasing companies (Wells Fargo, CIT, US Bank, Great America, Gibbs Leasing) to correct customer billing issues and setup and maintain maintenance contracts
Check the contract billing queue for low and high dollar invoices to avoid billing errors
Sort and distribute invoices daily for GFI, Gibbs Technology, and DigitalNet
Correct billing errors on invoices due to incorrect meter reads or any contract errors
Process final billings for returned machines and terminate contracts
Cancel contracts upon request by customers
Run and review reports monthly for cleanup
Audit customer accounts upon request
Gather information for auditors
Respond to inquiries from the call center
Update customer addresses and create new customer numbers when needed
Actively participate in monthly one on ones with management, coming prepared with updated MAC MAP
Establish and review procedures and processes for the team as needed
Participate and assist with training when needed in the department
Perform other assigned tasks and duties necessary to support the company
Assist other departments when needed
Other duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge:
This position requires 2+ years of experience in a customerservice position.
Skills:
Must have excellent customerservice skills. Attention to detail and accuracy is extremely important. Excellent organizational skills are also necessary. Must also possess excellent written and oral communication skills.
Abilities:
Intermediate proficiency with Microsoft Office programs: Excel, Word and Outlook is required. Must have ability to multitask and meet assigned deadlines.
$27k-35k yearly est. Auto-Apply 38d ago
PT Automotive Customer Service Advisor - 1114
Tupeloms
Customer service agent job in Jefferson City, MO
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$27k-34k yearly est. 2d ago
HIRING IMMEDIATELY* - Customer Service & Entry Level Marketing *
Elevated Integrated Consultants
Customer service agent job in Jefferson City, MO
We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets. Our clients have specific fields of expertise ranging from consumer electronics to the biggest name in satellite TV services. We feel we can complement their niche with a superior marketing and sales team to keep them busy doing what they do best. With representatives nationally, our one-on-one approach allows us to get personal with our clients' customers through direct marketing.
Job DescriptionElevated IC is a privately held marketing firm in the Missouri area. We are planning to expand into more locations within the next year. We work with clients from leading industries across the country with a strong focus in the promotional retail event industry! We have an internal training program where we are looking to create our next generation of branch managers from within. On a daily basis we represent our clients in some of the nation's largest retailers.
Candidates will be trained in:
- Entry Level Management
- Promotional Sales
- CustomerService
- Event Marketing
- Public Relations
- In Person Sales W/Customers
Applicants Must:
- You must be able to START WITHIN 2 weeks
- You must be excited & motivated for challenge, growth, and training
- You must have a professional image
- You must have a great attitude, work ethic, and student mentality
We DO NOT participate in any of the following:
No Door to Door Sales
No Business to Business Sales
No Telemarketing
**Only those candidates selected by management for an interview will be contacted.
QualificationsQUALIFICATIONS:
Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you:
Outstanding communication skills both verbal & written.
Able to prioritize and work independently with minimal supervision.
Able to work effectively in a team environment
Detail-oriented and the ability to follow up on tasks.
Work effectively under pressure and maintain a positive attitude
Capable of multi-tasking, prioritizing, and managing time efficiently
To be the best in our industry, we have to have the best people working for us. Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-34k yearly est. 60d+ ago
Customer Service Coordinator
Stimulus Technologies
Customer service agent job in Jefferson City, MO
Job DescriptionSalary: $16 - $18 DOE
Stimulus Technologies is a turn-key technology company offering a range of services including Managed IT services and wireless Internet services through Stimulus Broadband. You will be working for Stimulus Broadband in Jefferson City, MO as a Service Coordinator. A Stimulus Broadband Service Coordinator will work with direction to ensure the high quality of customerservice. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner.
Service Coordinator
You will be working for Stimulus Technologies in Jefferson City, MO as a Full-Time Service Coordinator. Stimulus Technologies is a turn-key technology company offering a range of services including high speed wireless internet services.
Success Profile
Find accomplishment by helping clients
Ensures that all assigned customer requests are completed by priority
Understand and follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Motivation to learn new systems and experience career growth
Sense of urgency to make clients happy
Have the knack!
Necessary Skills
Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills.
Adaptability to day-to-day work schedule priority changes.
Accountable and punctual work attendance
Work independently on projects
Have fun in a casual work environment
Requirements
Stimulus Technologies performs a pre-employment and random background checks, and illicit drug, alcohol, and cannabis tests. Due to the nature of this position, you will be required to submit to and pass the required testing.
Education
Although not required, any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus.
Pay and Benefits
Stimulus Broadband offers competitive pay and benefits. The pay scale for this position is $16-$18 hourly. Stimulus Broadband offers training and reimbursement for certifications and training in IT related fields.
COVID-19 Notice
Stimulus Broadband provides the necessary PPE to keep its employees safe and healthy.As a government contractor, employees of Stimulus Technologies will be required to be vaccinated with limited exceptions.
$16-18 hourly 25d ago
Customer Service Technician
Brightspeed LLC
Customer service agent job in Jefferson City, MO
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a CustomerService Technician to join our team! As a CustomerService Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a CustomerService Technician your responsibilities will include:
* Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
* Performing maintenance and repair on outside plant facilities
* Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
* Observing all safety rules and regulations
* Assisting other technical personnel in the performance of their duties when requested
* Actively supporting sales and marketing related activities
* Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
* High School diploma or equivalent experience
* Ability to distinguish colors on facilities
* Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
* Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
* Basic computer skills including MS Office applications
* Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
* Ability to work aloft (e.g. ladder)
* Ability to work outside in all weather conditions and at various hours of the day/night
* A valid driver's license and satisfactory driving record
* Positive and professional appearance and demeanor when communicating the company's products and services to our customers
* Accountability/dependability (on time and on load when scheduled and serve on call as needed)
* Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
* Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
* Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
* Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
Additional Information
BONUS POINTS FOR:
* Prior experience as a customer facing telecom operations technician
* Basic electricity training/certification or documented equivalent work experience
* ADSL installation/repair experience (self/full installs)
* A+/Net + Certified Required Soft Skills
#LI-MH1
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
* Brightspeed's Privacy Notice for California Residents
* Brightspeed's Privacy Notice
How much does a customer service agent earn in Columbia, MO?
The average customer service agent in Columbia, MO earns between $21,000 and $35,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Columbia, MO
$27,000
What are the biggest employers of Customer Service Agents in Columbia, MO?
The biggest employers of Customer Service Agents in Columbia, MO are: