Service Planning Agent
Customer service agent job in Columbia, SC
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Automotive Service Advisor
Customer service agent job in Columbia, SC
Job DetailsJob Location Rock Hill Nissan - Rock Hill, SCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Internal Advancement Opportunities
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Rock Hill Nissan, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
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Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
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Why choose Rock Hill Nissan and Hudson Automotive Group?
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Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
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Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
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Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
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Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
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Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Automotive Service Advisor
Customer service agent job in Columbia, SC
Job DetailsJob Location Midlands Honda - Columbia, SCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Internal Advancement Opportunities
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Midlands Honda, a Hudson Automotive Company, is actively seeking Experienced Automotive Service Advisors to join our award-winning, high-volume service team.
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Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
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Why choose Midlands Honda and Hudson Automotive Group?
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Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
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Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
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Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Balanced work schedule
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Customer Accounts Advisor
Customer service agent job in Columbia, SC
Hiring Range Minimum to Maximum: $12.75 - $13.50
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Customer Service Representative
Customer service agent job in Sumter, SC
SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment.
The positions are located in our Sumter, SC location.
Description:
Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities:
Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems
Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources
Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary
Receive/send all customer drawings, maintain due dates current in system
High level product and process knowledge to answer internal/external customer queries
Other responsibilities as assigned or required.
Skills and Requirments:
A results-oriented individual who thrives working in a fast-paced environment
3+ years of Customer Service experience working in a Manufacturing environment
Experience with Microsoft Office - Outlook, Word, Excel
A results-oriented individual who thrives working in a fast-paced environment
Works well in a team environment to honor SafeRack's Customer 1st Philosophy
Strong written and verbal communication skills
Ability to problem-solve while following process guidelines
Benefits include:
Health, Dental and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Accident Insurance Plan
Critical Illness Insurance
Short-Term & Long-Term Disability
Life Insurance
Employee Assistance Program (EAP)
LegalShield Plan
IDShield Plan
Pet Insurance
401(k) Plan with company match
Tuition Reimbursement
Paid Time Off
Weekly pay
Equal Opportunity Employer Veterans/Disabled
Customer Service Representative
Customer service agent job in Sumter, SC
Banking Customer Service Representative Join our dynamic team at Foundever in Sumter, SC where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1057 Broad Street, Suite B, Sumter, SC 29150. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Location: Must reside in Sumter, SC, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Entry Level - Customer Success Rep
Customer service agent job in Lexington, SC
Benefits Representative/Management
Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900.
Compensation and Benefits:
Competitive income and with weekly bonuses
Ongoing training and leadership development
Company paid trips (international and domestic)
Room for continued advancement
Flexible schedule available
Key Responsibilities:
Service existing client base.
Supervision of team activity and results
Train and develop incoming team members on existing systems.
Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and delegate them when appropriate.
Ability to work independently and within a team aspect
Passion for helping people and developing relationships.
Self-motivated and goal-oriented mindset.
The desire to be active in the community.
Must have a clean background and have reliable transportation.
Customer Relations Specialist
Customer service agent job in Columbia, SC
Job Description
Customer Relations Specialist - Columbia
Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.
What You'll Do:
Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.
What Makes You a Great Fit:
Experience in customer service or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach - you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver's license and reliable transportation.
What We Offer:
A fun, energetic, team-first culture
Ability to earn $1000 - $2500 per week
You are
paid on a weekly basis
Promotion from within and clear growth paths
Ongoing training and development
Team events, company outings, and a culture that celebrates wins
Fruit Expert Customer service
Customer service agent job in Sumter, SC
Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica
View all jobs at this company
Call center Representative
Customer service agent job in Columbia, SC
+ Must be available for in-person interview on Sep 9th. + Training schedule - Monday-Friday, 8am-4:30pm. After training schedule will be Monday-Friday, must have availability between 8am-6pm as hours will be assigned based on business need. + Must not have any Planned Time Off during training time (Oct 13th to Dec 13th).
+ All candidates will be scheduled to start on Oct 13th with no alternate start date.
**Responsibilities:**
+ Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries.
+ Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries. Handles situations which may require adaptation of response or extensive research. Accurately documents inquiries.
+ Initiates or processes adjustments or performs other research as needed to resolve inquiries. Coordinates with other departments to resolve problems. Responds to, researches and/or assists with priority inquiries and special projects as required by management.
+ Provides feedback to management regarding customer problems, questions and needs. Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management. Follows through on complaints until resolved or reports to management as needed.
+ Maintains basic knowledge of quality work instructions and company policies. Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations. Maintains all departmental productivity, quality, and timeliness standards.
+ Assist with the training of new employees and cross training of coworkers.
**Experience:**
+ 1 year of claims processing or customer service experience OR Bachelor's Degree in lieu of work experience.
**Skills:**
+ Excellent verbal and written communication skills. Proficient spelling, punctuation, and grammar. Strong human relations and organizational skills.
+ Ability to handle high stress situations. Good judgment. Ability to handle confidential or sensitive information with discretion.
+ Ability to learn and operate multiple computer systems effectively and efficiently.
+ Required Software and Tools: Basic computer operating skills. Standard office equipment.
+ Preferred Software and Other Tools: Knowledge of word processing, spreadsheet, and database software
**Education:**
+ High School Diploma or equivalent
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Customer Support (Healthcare)
Customer service agent job in Columbia, SC
Job Description
At Broadway Ventures, we transform challenges into opportunities with expert program management, cutting-edge technology, and innovative consulting solutions. As an 8(a), HUBZone, and Service-Disabled Veteran-Owned Small Business (SDVOSB), we empower government and private sector clients by delivering tailored solutions that drive operational success, sustainability, and growth. Built on integrity, collaboration, and excellence, we're more than a service provider-we're your trusted partner in innovation.
Are you someone who enjoys helping others, staying organized, and making a difference behind the scenes? If you've worked in customer service, a call center, retail, banking, or administrative roles-this could be the perfect next step in your career.
We're looking for Customer Support Specialists who are great with people, detail-oriented, and comfortable learning new tools.
What You'll Be Doing
Provide friendly, helpful phone and email support to customers using our system
Track and manage customer service requests using our internal tools
Help users enroll in our services through an app and guide them through simple steps
Support the setup of basic electronic transactions (we'll train you)
Assist with documentation and audits
Collaborate with team members and contribute to smooth daily operations
What You'll Need
A high school diploma or equivalent
At least 2 years of experience in a customer service or administrative role (retail, banking, office, call center, etc.)
Strong communication skills-both spoken and written
A professional and friendly demeanor
Basic computer skills (such as email, browsing, and Microsoft Office, File Explorer)
Nice-to-Haves (Not Required)
Associates Degree
Familiarity with Electronic Data Interchange, Medicare or the Healthcare field
Schedule
Monday to Friday, standard 8-hour shifts, M-F
2 - 3 times a month you would be required to work 10:30am - 7:00pm
Typical office environment, hybrid schedule
If you're looking for a meaningful role with a company that values your contribution, apply now to join our team. We look forward to connecting with you.
Benefits:
401(k) & matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Flexible Paid Time Off
Paid Holidays
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with a recruiter to verify resume specifics and discuss salary requirements. Management will be conducting interviews with the most qualified candidates. We perform a background and drug test prior to the start of every new hires' employment. In addition, some positions may also require fingerprinting.
Broadway Ventures is an equal-opportunity employer and a VEVRAA Federal Contractor committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity, innovation, and the success of our business. We do not discriminate based on military status, race, religion, color, national origin, gender, age, marital status, veteran status, disability, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Customer Service Advisor
Customer service agent job in Columbia, SC
Customer Service Advisors are responsible for delivering the customer service experience to maintain and increase market share. Responsible for performing automotive services and activities associated with the store in an accurate and timely manner according to company policies and procedures.
Jiffy Lube is in the customer service industry and having a 'positive attitude' at the service center is essential. Attitude is a state of mind or feeling and is displayed or translated by actions. A 'positive attitude' represents the people skills required at Jiffy Lube. Individuals with 'positive attitudes' are:
Friendly Courteous Enthusiastic Positive Helpful Concerned Sincere
ESSENTIAL FUNCTIONS: The position of Customer Service Advisor is an essential part of the Jiffy Lube Team. You will be required to do the following: Participate in an intense training program to understand the importance of the customer experience and the customer cycle. You will also be trained in all Jiffy Lube services and products and to follow all safety procedures as outlined in the training. This training will be provided after you if you are hired. You will need to demonstrate excellent communication skills and basic computer skills.
Additionally, you will greet customers (when not occupied with a customer) within 10 seconds of drive up on lot, make the appropriate decision to escort customer straight to podium or to lounge, master the Jiffy Lube computer system (Navigate through screens effectively, Proper customer positioning, Demonstrates superior customer service skills, etc.), escort customers to lounge per standards, perform proper ring-out procedures, make appropriate decisions to assist vehicle team utilizing Jiffy Lube standards or move onto another customer, clean/maintain cleanliness in the service center as per standards, wear required personal protective equipment (PPE) setting an example for others to follow, support professional image and trust by showing respect for customer's vehicle (e.g., always uses seat covers, floor mats, wheel covers), complete required Computer Based Training (CBT) for the CSA position per policy in designated time frames.
MARGINAL FUNCTIONS: Answers telephones, ring out customers.
This position description in no way states or implies that these are the only duties/functions to be performed by the employee. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor.
Call Center Representative - Medicaid Member Support
Customer service agent job in Columbia, SC
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Call Center Representative - Medicaid Member Support**
**ON-SITE Only in Columbia, SC**
**$16.00 Hourly**
**Join the Conduent Customer Service Team**
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you:**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
+ Equipment provided.
+ Paid training
+ Training is 4 weeks ( **8:30 am-5:00 pm EST** ) After training the working hours will be an 8-hour shift in the hours of operation.
+ Full-time schedule (40 hrs. per week)
+ Career Growth Opportunities
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
+ No Weekends
+ PerkSpot - Employee discount program
**Requirements:**
+ Must be at least 18 years of age with a high school diploma or GED.
+ Background screening required.
+ Must pass the Call Center - Service Skills Assessment Test.
+ A minimum of 1-year call center experience in telephone customer service or related experience
+ Computer literacy and ability to use multiple programs.
**Summary:**
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
**What you will be doing:**
+ Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
+ Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
+ Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
+ Follows documented policies and procedures including call handling and escalations.
+ Overall acts as an advocate for Medicaid members to ensure their needs are met.
**Preferred Skills/Experience:**
+ Positive and energetic attitude.
+ Ability to communicate clearly and confidently.
+ Ability to multi-task and manage time effectively.
+ Attention to detail, grammar, and spelling accuracy.
+ One year of medical insurance or medical office experience, preferred.
+ Call center or professional office experience, preferred.
+ Computer system experience with data entry and database documentation knowledge.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Customer Loyalty Representative - On-site
Customer service agent job in Eastover, SC
Job Description
Competitive Compensation - Impressive Benefits - Potential for Growth - Work/Life Balance
Now hiring in Columbia, Cayce, Irmo, and Blythewood areas!
Clark's Termite & Pest Control is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Customer Loyalty Team Member to join our growing team.
Job Summary:
As a Customer Loyalty Team Member, your job is to be the contact and face of the company for our customers. Your job is to provide awesome customer service in a timely, upbeat, and friendly manner. For many people, you are their first experience with Clark's Termite & Pest Control, so making a great first impression is important in this role. You will help customers schedule appointments, assist with general billing questions, and provide an overall great experience in helping the customer with their needs. After each interaction, we want to make the customer feel valued and appreciated. If you love customer service in a fast-paced environment, then this is the job for you!
What you bring to the table:
A knack for outside-the-box thinking and a love of problem-solving & creativity
First in line to handle a customer's call. Answering questions, schedule services, address concerns
Assist technicians with customer accounts. Make outbound calls regarding billing and setting up appointments
Monitor emails and respond to customers via email in a timely fashion
Delivery of a great customer experience every time
Deescalate calls or direct them to the proper department for assistance
Communicate closely with the field team, managers, sales team, and other departments
Educate customers on service plans, minor pest knowledge, and general information on Killingsworth Environmental.
Assist your teammates and managers whenever needed
Job Responsibilities:
Practice honesty, integrity, and passion every day
Assist customers with a friendly, upbeat, and helpful attitude each time
Resolve a customer's call or email in a timely and accurate fashion
Communicate and share information professionally and kindly among other teammates while following the manager's instructions
Take the initiative to research, investigate, and come up with solutions to solve our customer's problems
Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Front, Pest Pac, and many other programs that are crucial to our Customer Care Center.
Job Requirements:
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
The ability to multi-task and thrive in a fast-paced environment
The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused.
Strong verbal and written communication skills
Education and Experience:
High school diploma or GED
Two or more years of administrative/office experience (call center experience preferred)
What do we offer:
Medical, dental, and vision insurance plan options to fit your individual needs
Health Savings Plans (HSA) available with qualified plans for medical expenses
Competitive compensation
100% company-paid life insurance policy
Paid time off including eight paid holidays
A peer-to-peer employee recognition program
Job Posted by ApplicantPro
Call Center Representative - Medicaid Member Support
Customer service agent job in Columbia, SC
ON-SITE Only in Columbia, SC
$16.00 Hourly
Join the Conduent Customer Service Team
Interested in supporting Medicaid members in South Carolina? Conduent has immediate openings for Onsite Call Center Representatives Position located in Columbia, SC. This is a great opportunity to learn about Medicaid member support!
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you:
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
Pay is $16.00/hour which may be below your state's minimum wage. Please take this into consideration when applying.
Equipment provided.
Paid training
Training is 4 weeks (8:30 am-5:00 pm EST) After training the working hours will be an 8-hour shift in the hours of operation.
Full-time schedule (40 hrs. per week)
Career Growth Opportunities
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
No Weekends
PerkSpot - Employee discount program
Requirements:
Must be at least 18 years of age with a high school diploma or GED.
Background screening required.
Must pass the Call Center - Service Skills Assessment Test.
A minimum of 1-year call center experience in telephone customer service or related experience
Computer literacy and ability to use multiple programs.
Summary:
As a call center representative, you will be supporting our client's customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
What you will be doing:
Using a computerized system, responds to South Carolina Medicaid member inquiries in a call center environment using standard scripts and procedures.
Gathers information, assesses caller needs, researches, and resolves inquiries, and documents calls.
Provides clear and concise information regarding member eligibility, along with assisting callers with completing their Medicaid applications and providing updates on their application status.
Follows documented policies and procedures including call handling and escalations.
Overall acts as an advocate for Medicaid members to ensure their needs are met.
Preferred Skills/Experience:
Positive and energetic attitude.
Ability to communicate clearly and confidently.
Ability to multi-task and manage time effectively.
Attention to detail, grammar, and spelling accuracy.
One year of medical insurance or medical office experience, preferred.
Call center or professional office experience, preferred.
Computer system experience with data entry and database documentation knowledge.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00.
Auto-ApplyAutomotive Dealership Service Dispatcher
Customer service agent job in Columbia, SC
Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success.
We offer:
$60,000-$80,000.00 per year
Relocation assistance possible for the right candidate
Medical, Dental and Vision Insurance
$25K employer paid life insurance
Disability Insurance
401(k) retirement plan with employer match
Employee Assistance Program
Employee Assistance Fund
Flexible Scheduling
Corporate Chaplain
Paid Vacation and Personal Leave
Paid Holidays
Christmas Bonus
Career advancement opportunities
A positive and professional work environment
Responsibilities - Production Manager:
Implements and maintains an effective dispatch system.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Requirements
Requirements - Production Manager:
Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Resume must be uploaded for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass background test and drug screening prior to employment!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Experienced Service Dispatcher
Customer service agent job in Columbia, SC
Job Description
Job Title: Service Dispatcher - Ford
Job Type: Full-time
Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations.
Key Responsibilities:
Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals.
Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process.
Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards.
Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians.
Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently.
Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality.
Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop.
Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department.
Qualifications:
Minimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role.
Proven ability to lead a team and manage day-to-day operations in a fast-paced environment.
Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
Exceptional people skills with the ability to motivate and communicate with a diverse team.
Ability to train and mentor technicians, helping them grow and stay current with industry advancements.
A proactive, self-motivated individual with a hands-on approach to problem-solving.
Experience working in an automotive service environment, preferably with Ford vehicles.
Strong attention to detail and commitment to delivering high-quality service.
What We Offer:
Competitive Salary with excellent income earning potential.
Production Bonuses to reward your hard work and success.
Comprehensive Benefits package, including 401K, Dental, and Medical insurance.
Paid Vacation and Paid Training opportunities.
A Positive Work Environment with an experienced, motivated team.
Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores.
About Us:
Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency.
How to Apply:
If you're an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website.
This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!
Call Center Sales Digital Representative
Customer service agent job in West Columbia, SC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.
Are you passionate about turning potential into performance? As a Call Center Sales Digital Representative, you'll leverage your skills to handle inbound sales contacts via calls, chats and emails. You'll acquire new customers and upsell additional products and services to our existing clients. Your expertise will drive sales growth, contribute to our success and enhance customer satisfaction.
What Our Call Center Sales Digital Representatives Enjoy Most About the Role
* Achieving and surpassing weekly and monthly sales goals, utilizing effective selling techniques.
* Mastering order processing and understanding all products and services, while staying informed about competitors to effectively promote and compare offerings.
* Supporting and enhancing customer satisfaction with professionalism and courtesy, keeping people connected to what matters most.
* Promptly and efficiently managing inbound sales contacts, ensuring all call handling metrics are met.
* Driving sales potential by consistently applying effective selling strategies and techniques.
Working Conditions
* Work in an office environment with variable hours that may include weekends, holidays, and split days off.
Required Qualifications
Education
* High school diploma or equivalent
Skills & Abilities
* Ability to read, write, speak and understand English
* Proven sales techniques with consistent achievement of sales goals
* Knowledge of cable communication products and services (TV, internet, telephone)
* Proficiency with computers and billing software
* Strong prioritization and organizational skills
Preferred Qualifications
* 2+ years call center sales experience.
#ZRSM2
#LI-CB2
SIB126 2025-65884 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Automotive Service Advisor
Customer service agent job in Stateburg, SC
Job DetailsJob Location Rock Hill Nissan - Rock Hill, SCSalary Range $80000.00 - $100000.00 Commission/year Job Shift Open to ClosingDescription
$80k-$100k+ Yearly Earning Potential for Top Performers
Yearly Accrued PTO
Internal Advancement Opportunities
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Rock Hill Nissan, a Hudson Automotive Company, is actively seeking Service Advisors to join our award-winning, high-volume service team.
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Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 50 dealerships and more than 4,000 employees throughout 8 States concentrated in the Southeast.
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Why choose Rock Hill Nissan and Hudson Automotive Group?
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Competitive Compensation ($80k-$100k+ Yearly Potential for Top Performers)
Additional Manufacture Incentives/Bonuses
Company Provided Training and Career Development
Internal Advancement Opportunities
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Flexible Work Schedule (5-day Work Week, Alternating Saturdays)
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Previous Customer Service Experience Required
Previous Service/Sales Experience Preferred
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Other Benefits we offer:
Medical, Dental, Vision Insurance
Life Insurance
401k with match
Paid Vacation/Holidays
Accrued PTO
Employee development through training and advancement opportunities
Employee discounts on products & services
Qualifications:
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Customer Relationship Management (CRM) Software Experience.
Excellent communication skills.
Strong amount of emotional intelligence.
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Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#T1
Customer Service Rep - Flexible Hours
Customer service agent job in Columbia, SC
Benefits Representative/Management
Are you looking for a career path that gives you the freedom and flexibility to control your schedule/compensation, but also has the security and stability of a Fortune 500 company? The Sperry Agency is seeking an ambitious applicant that wishes to combine a strong work ethic, integrity and dedication to servicing their communities into a rewarding career. As we continue to grow into new markets and territory expansion we are looking for candidates seeking growth both professionally and financially. We are a leader in the life and supplemental health insurance industry, and we have been servicing working-class American families since 1900.
Compensation and Benefits:
Competitive income and with weekly bonuses
Ongoing training and leadership development
Company paid trips (international and domestic)
Room for continued advancement
Flexible schedule available
Key Responsibilities:
Service existing client base.
Supervision of team activity and results
Train and develop incoming team members on existing systems.
Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to prioritize tasks and delegate them when appropriate.
Ability to work independently and within a team aspect
Passion for helping people and developing relationships.
Self-motivated and goal-oriented mindset.
The desire to be active in the community.
Must have a clean background and have reliable transportation.