Customer service agent jobs in Costa Mesa, CA - 3,090 jobs

The Customer Care Representative's 1 primary objective is to ensure all customers receive the best level of customer service throughout the entire customer experience when dealing with an Agendia representative. An RAR1 serves as an internal and external resource for all customer needs related to product information, patient related inquiries, client supplies, billing inquiries and as an internal support agent to the commercial team for prospective and existing client needs. The RAR1 shall treat all client interactions with the highest-level of professionalism, energetic and have excellent verbal and written communication skills. The RAR1 shall follow all regulatory guidelines according to Agendia's Quality Assurance program and HIPAA compliance since dealing with Patient Health Information (PHI). POSITION WITHIN THE ORGANIZATION 1. Reports to Regional Account Manager 2. Cooperates with all departments across the organization 3. Participates in: - Department meetings - Project meetings - Working groups - Project groups Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES Ensure all Customer Care Policies and Procedures are followed as it relates to the Regional Account Representative I position. Ensure that all Agendia's health, HIPAA and safety Policies and Procedures are followed. Ensure that all customer interactions are handled with the best level of customer service at all times. Handle all external and internal client inquiries, requests and concerns timely and with the highest level of professionalism and ensure client needs are met. Accurately enter and maintain all required patient and customer data into the various systems utilized in the Customer Care department. Coordinate relationship with Customer Service department in Amsterdam Assist with Billing and Reimbursement inquiries. Responsible for in-bound and out-bound telephone calls and ensure all calls are handled within the Customer Care established performance metrics. Responsible for monitoring and resolving deficiencies within 2 working days. Ensure that all block requests are complete on a daily basis and escalate any delayed requests to lead and/or department Manager. Review Therapak (THP) orders on a daily basis and ensure all client supply orders are processed and shipped out timely. Participate in the "Meet and greet" and "Ride Along" program with Oncology Sales Specialists (OSS) when applicable. Tracking and monitoring of samples from pick-up to report delivery within the assigned territory. Responsible for timely retrieval of patient sample block requests from clients and OSS. Establish and maintain excellent communication with OSS's in your assigned territory and ensure OSSs' are informed of any potential client issues that may be encountered in a timely fashion. Coordinate with the OSS in your assigned territory a formal introduction to a new client within one week of first sample reported and establish relations with client. Submit block requests to path labs same working day as request are received. All block requests not completed same day, complete next working day. Direct contact with top Clients bi-monthly to follow up on issues or questions. Assist Commercial team with New Account set up in Sales Force. Assist Commercial team with Portal set up in Sales Force. Performs other related duties as required or assigned. The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. KEY CONTACTS Internal * This position may interface with all departments within the company. External: * N/A EDUCATION AND EXPERIENCE REQUIREMENTS EDUCATION High School Diploma or equivalent 2 + years related experience Experience with Microsoft Office (especially Outlook, Word, and Excel) Experience with Windows Operating System environment and web applications KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) Specific Knowledge Required: Understanding of general laboratory techniques. Knowledge: Comprehension of a body of information acquired by experience or study. Skill: A present, observable competence to perform a learned activity. Ability: Competence to perform an observable behavior. Punctual, able to be flexible with schedule. Professional phone demeanor. High level of accuracy and attention to detail. Ability to work with multiple systems (software). Ability to adapt to changing procedures, policies and work environment. Ability to work in a fast paced team environment. Effective written and verbal communication. Desired Skills: Bachelor's Degree (preferred). Knowledge of Customer Care principles within the healthcare/lab industry. Insurance and Billing principles within the medical industry. Supervisor Responsibilities: This position requires no supervisory responsibilities. PRIVACY NOTICE: To review the California privacy notice, click here: *********************************** Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program. WORKING ENVIRONMENT Establishes ADA (Americans with Disabilities Act) requirements. ENVIRONMENT/SAFETY/WORK CONDITIONS General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a clean, neat, and orderly work area. Adheres to Department Specific Safety Guidelines. TRAVEL No travel is required. OTHER DUTIES Other duties as required.

Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer, Customer Service, Representative, Retail, Marketing, Financial, Sales

The Lifetime Support Agent at Canyon Bicycles USA is responsible for delivering high-quality post-purchase customer service and support. As the first point of contact for Canyon customers, Agents assist with bike functionality, spare parts, technical troubleshooting, and the initiation and resolution of warranty claims. This role focuses on providing clear, empathetic, and solution-oriented support to ensure a consistently positive customer experience. The work of the Lifetime Support Agent directly contributes to customer confidence, brand loyalty, and Canyon's reputation for premium service. Essential Job Functions Deliver best-in-class customer service Provide professional, empathetic, and solution-focused support across all customer interactions. Demonstrate a solid understanding of Canyon's products, policies, and service standards to resolve customer inquiries effectively. Develop and maintain Canyon product expertise Build and sustain strong product knowledge through structured training provided by Canyon and ongoing self-guided learning. Regularly reference internal resources such as product documentation, technical bulletins, bike launch materials, and the Canyon website. Develop OEM technical knowledge Participate in Canyon-curated OEM training programs to understand service procedures, troubleshooting protocols, and warranty processes specific to partner components. Manage customer cases effectively Handle multiple customer cases simultaneously while navigating complex product issues and external dependencies. Accurately document case details, follow escalation protocols, and collaborate with internal teams or external partners as needed to drive resolution. Utilize internal systems efficiently Use Canyon's core business systems to manage daily tasks and customer cases. Develop working proficiency in tools such as SAP, Salesforce, and SharePoint through training and hands-on experience. Meet individual performance targets Achieve assigned KPIs including Customer Satisfaction Scores (CSAT), case volume, contact rate, schedule adherence, and compliance with case-handling standards. Actively participate in coaching and feedback sessions to continuously improve performance and customer outcomes. Minimum Education & Work Experience Requirements High school diploma or equivalent required. 2-3 years of experience in customer service, retail, technical support, or a similar customer-facing role. Preferred Knowledge, Skills, and Abilities Experience using help desk or CRM software and remote support tools. Familiarity with SAP, Salesforce, Outlook, and Microsoft Office applications. Ability to manage multiple communication channels simultaneously (phone, email, chat). Strong verbal and written communication skills, including the ability to de-escalate challenging customer situations. Comfortable working in a fast-paced, performance-driven environment. Self-motivated problem solver who takes ownership of customer issues. Ability to work a flexible hybrid schedule, including some weekend coverage. Work Environment Canyon Bicycles USA offers a professional, upbeat, and team-oriented work environment at our headquarters in Carlsbad, California. Our office features a world-class workspace and Canyon showroom highlighting our professional team and athlete bikes. This full-time role provides the opportunity to work in the cycling and sports industry alongside passionate teammates while contributing to a growing global brand. Physical Factors The physical demands described here are representative of those required to successfully perform the essential functions of this role. Employees are regularly required to sit for extended periods, use hands to operate a computer, reach with hands and arms, and communicate verbally. The employee may occasionally be required to lift and/or move up to 25 pounds. Disclaimer The statements above describe the general nature and level of work performed by individuals assigned to this role and are not intended to be an exhaustive list of all responsibilities, duties, or skills. Canyon Bicycles USA reserves the right to modify duties or assign additional responsibilities as business needs evolve.

Are you looking for the opportunity to get involved with a dynamic and growing business? Our company is currently seeking a skilled Customer Service Representative to join our team! In this role, you will be responsible for handling customer inquiries, taking orders, assisting with trouble shooting, invoicing clients, and supporting the CS Manager with various clerical tasks. Qualified applicants must be tech savvy, highly detail oriented, and extremely organized. Candidates with a background in manufacturing are encouraged to apply. If you are someone who enjoys collaboration and thrives in a team oriented environment, then apply with us today! Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: *********************************************************************************** The pay transparency policy is available here: ******************************************************************************************** For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

APPLICANT SERVICE REPRESENTATIVE (2 POSITIONS AVAILABLE) Administrative Support Assistant IIAdmissions and Recruitment Salary Range: $3,680 - $5,417/Monthly (Budgeted Hiring Salary $3,680) Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m. Occasional evening, or weekend, work may be required; non-exempt classification. Essential Functions : Reporting to the Associate Director of Admissions, the incumbent will become a central figure in our admissions team, to make the college journey smoother and more accessible for our prospective students. The incumbent is responsible for the processing of undergraduate and graduate application documents and responding to admissions related inquiries. The incumbent will conduct applicant follow-up for the online Cal State Apply admission applications and assist with the manual review and entry of paper applications. The incumbent will determine appropriate coding for transcripts and supporting documents and enter (scan and verify) application data into CMS (Content Management System) Student System. The incumbent will update necessary screens/items as appropriate into CMS and follow established entry and imaging procedures for documents, to prepare admission files for the evaluation teams. The incumbent will assist with data resolution and maintenance, student biographical/directory data updates and corrections. The incumbent will review admission appeal and application fee waiver requests. Additionally, the incumbent will respond to inquiries from applicants, current students, staff and campus community, and assist in the training of others. Required Qualifications & Experience : Equivalent to two years of general office experience, which included providing work direction or acting as a lead to lower level staff. The incumbent must have data entry experience. The incumbent must have fundamental writing and presentation skills to effectively communicate standard information. The incumbent must possess the ability to understand standard office procedures; operate office equipment and computer applications; perform basic arithmetic calculations; respond to routine inquiries and explain standard policies and procedures to others; and follow established procedures, maintain a high level of accuracy and maintain cooperative working relationships. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Experience working within a student services-oriented environment. Must be able to work independently and in a high pressure/high volume work environment, with public contact. Be a quick learner, multi-task oriented, and consistently demonstrate a positive attitude, professionalism, student centered philosophy, and teamwork. Closing Date : Review of applications will begin on September 12, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line ************** 24-hour Dial-A-Job Line ************** Advertised: Aug 29 2024 Pacific Daylight Time Applications close:

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff • Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

In this role you will deliver outstanding service to customers contacting Columbia via phone, digital, or contact channels. You will assist customer with reporting fraud, filing disputes, resolving issues, providing information, and looking for oppor Customer Care, Agent, Customer Service, Retail, Banking, Fraud

We are seeking a detail-oriented and organized Customer Service Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers. Responsibilities + Manage and respond to customer emails in a timely and organized manner. + Focus on different customer needs and prioritize accordingly. + Maintain accurate alphanumeric data entry. + Utilize ERP systems for efficient data management. + Collaborate with the team to handle difficult scheduling and customer interactions. + Retain information about numerous part numbers and products. Essential Skills + Proficiency in data entry and customer service. + Strong organizational skills with attention to detail. + Experience with Microsoft Word, Excel, and ERP systems. + Ability to quickly learn and retain processes. + Excellent written and verbal communication skills. Additional Skills & Qualifications + Outgoing personality with the ability to work well with others. + Administrative support experience is a plus. + No degree needed; relevant experience is more important. + Ability to stay focused and work hard in a quiet, analytical team environment. Job Type & Location This is a Contract to Hire position based out of Carlsbad, CA. Pay and Benefits The pay range for this position is $22.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Carlsbad,CA. Application Deadline This position is anticipated to close on Jan 26, 2026. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative

Job Title: Sales Associate: Custom Specialist Compensation Range: Competitive Packages Reports to: Sales Director We are seeking a driven and results-oriented Sales Associate to join our team at LABEL. This role focuses on direct sales, client acquisition, and building a robust pipeline through cold calling, outreach, and consistent follow-up. If you're a self-motivated "hunter" who thrives on hitting sales targets, taking ownership of your results, and delivering an exceptional client experience, this is an exciting opportunity to grow your career in the custom clothing industry. What You Will Do Lead Generation and Sales Proactively self-source and prospect new clients through cold calling, email outreach, and social media engagement. Consistently meet or exceed weekly and monthly sales targets, including appointment-setting and revenue generation goals. Conduct sales appointments with professionals, including business executives and entrepreneurs, in our LABEL showroom or at other convenient locations. Client Relationship Management Build and maintain strong client relationships through consistent and personalized follow-ups. Regularly communicate with clients regarding orders, promotions, and new services to drive repeat business. Maintain accurate records of all sales activity, client interactions, and performance metrics using our CRM system. Operations and Business Management Ensure timely and accurate order submissions, proactively resolving any issues to maintain client satisfaction. Collaborate with the team to optimize sales workflows and share insights to improve processes. Training and Certification Period This role includes a comprehensive two-month training period designed to set you up for success. During this time, you will: Complete a structured training program to develop the knowledge and skills needed to excel. Learn and apply LABEL's sales processes, product knowledge, and client engagement strategies. Meet key benchmarks to track your progress and ensure you are on the right path. Certification testing will be provided at the end of the training to confirm readiness. Successful completion of the training and certification process is required to begin selling independently. Attributes We Value You have a Hunter Mentality. You are motivated by pursuing leads, closing deals, and surpassing sales targets. You are accountable, taking ownership of your responsibilities, consistently delivering on commitments, and owning both successes and areas for improvement. You are ambitious and goal-oriented. You have an entrepreneurial spirit that thrives on hitting measurable objectives and finding new ways to succeed. Self-Motivated and Entrepreneurial: You are proactive in identifying opportunities and taking initiative. You are Charismatic and Personable. You have a natural ability to connect with clients and foster trust. Professionalism: You consistently demonstrate reliability, integrity, and a polished demeanor in all client and team interactions. You are detail-oriented. You ensure accuracy in every aspect of your work. Coachable and Open to Feedback: You value personal growth and continuous improvement. What We Are Looking For 1-2 years of experience in sales, cold calling, or customer service preferred. Bachelor's degree or equivalent work experience. Proven ability to meet or exceed sales goals is a strong advantage. Why Label? At LABEL, you'll be a key player in building one of the most exciting custom clothing brands in the U.S. While we are a company with over a decade of experience, we are in a dynamic growth phase, operating with the energy and innovation of a startup environment. As a Custom Specialist, you'll have the tools, training, and support to thrive in a fast-paced, results-driven culture where your success drives the company's growth. This is more than just a sales role; it's an opportunity to create a welcoming and professional atmosphere that leaves a lasting impact on clients, particularly during some of the most significant moments in their lives. You'll help expand our brand while building long-term relationships with clients and partners, all while honing your sales skills and becoming an expert custom clothier. You'll participate in a comprehensive training program designed to provide exceptional service, technical expertise, and an elevated client experience. As part of a tight-knit operations and sales team, you'll enjoy the excitement and challenges of being part of a growing organization disrupting the custom clothing industry, with unlimited opportunities for career growth. LABEL is committed to rewarding top talent with competitive compensation, full benefits, and a focus on professional development. If you're looking for a role where you can grow as fast as the brand, be part of something transformational, and help shape the future of custom clothing, LABEL is the place for you! Compensation We offer a competitive compensation package with uncapped commission potential-your earning power is limited only by your ambition. After your first year, your income is entirely performance-driven, with no ceiling on what you can achieve. To support your success from the start, we provide one year of training assistance pay, including a minimum income of $42,000 in your first year. With the right drive and determination, the sky's the limit-your success is in your hands.

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate information to incoming customer service orders, status, and product knowledge request Processes customer orders, changes, and returns Resolves customer complaints by investigating problems, developing solutions, and making recommendations Works closely with the Operations Supervisor as directed Reviews and maintains customer database to track information on account information, statuses, orders, and lead times Provides timely feedback regarding service failures or customer concerns Works closely with Sales Representatives on quotes, status of orders etc. Promotes a safe workplace Performs other duties as directed What You Will Bring Required Skills, Competencies and Qualifications Strong communication and interpersonal skills Outstanding customer service skills Excellent time management ability Ability to handle adversity and conflict with successful outcomes Outstanding attention to detail and accuracy Possesses strong commitment to team environment while working well with others Works systematically and logically to resolve problems Understanding of common business practices relating to pricing, terms, shipment, taxes and payment for products and services Knowledge of technical details of the company product Proficient in computer data entry Proficient in Microsoft Office, Microsoft CRM Dynamics, and ERP Software 2+ years of Customer Service experience in the manufacturing or construction industry Job Benefits Medical, Dental, Vision, and FSA are available 30 days following your start date 401k with company match is available after 90 days of employment Company-provided Life Insurance and AD&D are provided after 90 days of employment at no cost to you 3 PTO days after 60 days of employment (hourly and non-exempt positions only) 2 weeks of vacation after 6 months of employment 10 paid holidays - including your birthday!

The Customer Service Representative provides effective customer service for all internal and external customers. Duties and Responsibilities Responsible for communicating with customers via phone, email, fax, etc. Provides timely and accurate inform Customer Service, Service, Microsoft, Operations Supervisor, Sales Representative, Manufacturing, Retail, Customer

Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an effici Passenger, Agent, Service, Security, Reservations, Retail, Airline, Health

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emails. You are responsible for answering their queries efficiently and in a timely manner. You will provide all the necessary information to the clients while adhering to our company policy and procedures. To be successful in this role, you should have extraordinary communication skills to handle all types of customers. In addition to this, you should have proficient knowledge of our company's policy and services. This will help you to troubleshoot any issue faced by the clients faster. If you feel you can carry out the duties and responsibilities of this role diligently then send in your applications to us right away! Requirements Make and attend necessary phone calls - inbound and outbound calls. Provide the required information to the customers Resolve any queries regarding the services of the company Provide excellent services and ensure customer satisfaction by solving customer queries as soon as possible Search for the sales opportunities as they arise and make full use of it Identify potential customers and make the necessary sales pitch Maintain cordial relationships with customers Maintain database by updating customer information on daily basis Explain new features to the customers and answer their questions Write communication scripts for inbound calls Keep the team informed about customer calls and demos on a regular basis Bachelor degree in Business Administration or relevant field 2 years of experience of working as a Customer Services Representative or Call Center Representative Proficient in English with extraordinary communication and interpersonal skills Familiar with CRM like Zoho, Hubspot or Salesforce Knowledge of MS Office Efficient in achieving targets Should be a team player Excellent organizational skills Good decision making abilities

Department: Ops - DME Employment Type: Full Time Reporting To: Peter Wong Compensation: $20.00 - $26.00 / hour Description Job Title: DME Operations Agent*Cantonese or Mandarin Speaking* Department: Operations - DME About the Role: We are currently seeking an Operations Agent to join our growing DME Operations team. The Operations Agent is responsible for drop shipping DME supplies to members via DME software, to ensure order accuracy, coordinating customer support including setting in-person appointments, arranging deliveries, and maintaining compliance documentation for dispensed DME supplies. This position is primarily office-based and administrative in nature, focusing on customer communication, order processing, and data entry to ensure smooth operational workflow. Reporting to the Director of DME Operations, the Operations Agent will collaborate with DME Operations Supervisors and the DME Operations team. The Operations Agent will be responsible for managing inbound calls, confirming, and processing (Drop shipping) DME supply orders, setting in-person appointments, maintaining documentation accuracy and ensuring compliance standards are met. What You'll Do Respond to incoming telephone calls and assist members with empathy and professionalism Confirm new orders via telephone, schedule in-person appointments or gather information for shipping Process and track supply orders through DME software (e.g. Brightree) Scan, upload, and maintain digital documentation (e.g. delivery documents, forms, compliance documents, etc.) into DME database Prepare invoices and support accounting functions as needed Update and maintain claims (EOB) log Complete compliance surveys for dispensed supplies Support Director of DME Operations, DME Operations Supervisors, and DME department with clerical and order management tasks (ex. supplies inventory tracking) Maintain a clean and organized workspace Perform other administrative tasks as assigned to balance departmental workload Other duties as assigned Qualifications High School Diploma or equivalent (associate's degree preferred) Bilingual in Cantonese or Mandarin Experience in administrative, customer service, or operations roles Proficient in Microsoft Outlook, Excel, and other software applications (e.g. Brightree) Ability to type at least 60 wpm Strong attention to detail, time management, and communications skills Highly motivated and able to work with multiple tasks simultaneously Demonstrated empathy and professionalism when interacting with patients, customers, and other team members Ability to follow company policies, compliance standards, and HIPAA guidelines May be required to work overtime to meet departmental objectives/goals You are great for this role if: Highly organized and detail oriented with an ability to multi-task in a fast-paced setting Prior experience with durable medical equipment (DME) preferred Understanding of Incontinence, Wound Care, Ostomy, and Urology supplies Knowledge of Brightree software Excellent oral, writing, and typing skills Understanding of Health Plan compliance and Federal regulations and standards. Environmental Job Requirements and Working Conditions This position is full-time in office. The office is located at 568 Garvey Ave., Monterey Park, CA 91754. The national target pay range for this role is: $20.00 - $26.00 per hour. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at ************************************ to request an accommodation. Additional Information: The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Compensation Range: $19.00 - $20.00 per hour About Us: One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy) Culture: We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely. Accountability: Assist with office duties, including answering phones and emails. Assisting customers' with using pay stations or automated ticketing equipment, including obtaining receipts, and credit card payment. Assisting customers with locating vehicles. Directing customers to parking areas or parking spaces, using hand signals or flashlights as necessary. Resolving customer requests, questions, and complaints. Patrolling parking areas on a golfcart in order to prevent vehicle damage and vehicle or property thefts. Actively look for ways to assist customers. What we are looking for: A valid CA Driver's License Must be able to stand and walk up to 8 hours per shift. Must be able to speak clearly, distinctly, and effectively using tact and diplomacy. Experience dealing with irate customers and resolving customer issues and/or complaints. An outgoing and enthusiastic personality. Willingness to do whatever it takes to earn a "Thank You." What We Can Offer You for All Your Hard Work: $19 - $20 Per Hour Medical, dental, vision, life insurance coverage for full-time, eligible employees. Flexible Spending Accounts for full-time, eligible employees 401k Vacation/Sick for full-time and part-time employees Holiday for full-time and part-time employees Discount programs Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. Accountability The Customer Service Center Associate is proficient in the use and application of the tools, equipment, software, processes, and procedures required in the performance of the position's essential duties and responsibilities. Duties and responsibilities are prioritized according to the work unit assigned and performance measures are based on competencies to include accountability, customer focus, teamwork, problem solving, and productivity. Essential Duties and Responsibilities • Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas • Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve customer complaints and account discrepancies • Assists customers with online customer self-service and electronic payment portal system access, navigation, and resolving technical issues • On a daily basis, assigns, tracks, and monitors on-cloud meter reading route downloads/uploads, provides assistance and support to users of the FCS Itron on Cloud software and smart devices • Analyzes and edits meter read data; with appropriate follow-up action • Processes customer payments accurately and prepares cashiers reports and deposits • Processes new customer applications and renewals for a variety of programs that may include but is not limited to Customer Assistance Program (CAP), hydrant meters, new services, backflow compliance, and fire flow tests, etc. • Dispatches service and trouble calls accurately and timely to field service personnel • Accesses and researches field service orders, monitors Key Performance Indicators (KPI), and navigates efficiently through Mobile Workforce Management (MWM) system • Notifies GSWC management team and other departments of emergencies such as water outages, main breaks, etc. • Performs higher level customer service center duties that include but are not limited to: o Sharing knowledge and mentoring newly hired staff o Responding to calls in the quality assurance and/or escalation phone skill sets o Completing quality audit checklists as assigned by supervisor(s) o Communicating complex regulations, billing and rate information to customers o May provide MWM and CC&B user support to Water Operations staff o Performs other duties as assigned The above job description is not intended to be, nor should it be construed as, exhaustive of all responsibilities, skills or competencies associated with this job. Minimum Qualifications • High school diploma or equivalent • Two (2) years relevant work experience at GSWC or five years of customer service experience in a professional environment • Familiarity with utility or comparable service industry, contact center systems and customer information system terminology • Must be proficient in computer skills including Microsoft Office • Must be able to read and interpret documents such as regulations, procedure manuals, and rate schedules, etc. • Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity • Proficiency in PC applications such as Windows, Word Processing, Spreadsheets and Internet • Good written and verbal communication skills • Ability to communicate effectively with their supervisor, co-workers and the public • Ability to perform basic mathematic functions, calculate figures, and reconcile account information • Bilingual skills may be required May require varied shift assignments based on business needs, including working in all weather conditions, during all hours of the day. Physical demands include but are not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. Qualities of a Successful Customer Service Center Associate • Trustworthy; strong personal integrity • Strong level of accountability and ownership • High quality communication skills, both verbal and written (including email) • Analytical and critical thinker • Ability to maintain strong relationships with field service personnel. • Collaborative and team oriented • Professional with internal and external customers • Customer service-oriented • Excellent multi-tasking, time management and organizational skills • High degree of initiative; a self-starter BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative