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  • Service Dispatcher

    Murphy Company 4.6company rating

    Customer service agent job in Thornton, CO

    Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: Excellent professionalism and attention to detail. At least 1 year of work experience in a high-volume environment. Self-starter: Must have the ability to work well as part of a team and independently. Technology skills: General comfort using technology and able to learn new tools quickly. Critical thinking: Must have the ability to problem solve creatively and independently. Strong interpersonal skills. At least 1 year of experience using MS Outlook. What We Will Bring to the Table A collaborative, family-friendly work environment Knowledge and expertise that has helped us grow and thrive for the last 112 years Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. A personal time off plan that rivals our competitors
    $33k-40k yearly est. 1d ago
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  • Customer Service Representative

    Patient's Choice Medical

    Customer service agent job in Denver, CO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $29k-37k yearly est. 3d ago
  • Oil & Gas New Engine Sales & Service Representative

    Smith Power Products, Inc. 3.7company rating

    Customer service agent job in Frederick, CO

    About the Role Smith Power Products is hiring an Oil & Gas New Engine Sales & Service Representative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth. What You'll Do Grow market share by developing new customers and expanding existing accounts Be the face of Smith Power Products in the field with consistent on-site customer engagement Identify, develop, and close new engine sales opportunities Support engine installations, commissioning, and startup activities Coordinate service support, warranty claims, and maintenance programs Act as the technical liaison between customers, service teams, and OEMs Gather market and competitor intelligence to support territory growth What We're Looking For Experience in oil & gas engine sales or service Strong knowledge of diesel and/or natural gas engines Proven ability to build trust and relationships in the field Comfortable working independently across a large territory Willingness to travel extensively within NM, UT, WY, and CO Preferred Experience Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines Mechanical or technical background Exposure to drilling, compression, or production operations Why Smith Power Products High-impact role focused on territory growth and market share expansion Autonomy to manage your territory and customer relationships Strong internal service and technical support team Competitive compensation with performance-based incentives
    $28k-38k yearly est. 3d ago
  • Financial Customer Service Professional - April 2026

    Empower Retirement 4.3company rating

    Customer service agent job in Denver, CO

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. ** While this is a remote position, candidates must within a commutable distance and be willing to come into the office 4 to 6 times per year in Greenwood Village, CO** What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: Provide excellent service within our call center for our customers' retirement savings accounts Educate and empower our customers without having to make cold calls or sales Communicate critical plan updates and changes Process contribution changes, loans, and withdrawals Process general account changes upon direction from the customer What you will bring Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as required based on business need What will set you apart Financial Services or call center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $39,700.00 - $54,550.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-17-2026 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
    $39.7k-54.6k yearly Auto-Apply 15d ago
  • Business Services Principal Professional

    University of Colorado 4.2company rating

    Customer service agent job in Aurora, CO

    Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy. This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team. This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research. This position is the Center's lead resource for financial, personnel and IT matters. Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center. The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities. Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead. Ensure the Ludeman Center financial activity adheres to University and Foundation policies. Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps. Regularly monitor revenue and expenditure activity for each source of funds. Generate journal entries, payroll expense transfers, funding distributions within accepted university policy. Direct Ludeman Center expenditures by the staff. Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations. Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center. Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues. Administer and coordinate scope-of-work, contract execution and monitoring. Provide analysis of Ludeman Center funding model(s) and sources and uses. Provide timely financial updates to the Ludeman Center Director and Deputy Director. Coordinate with School of Medicine on physical space inventory. Oversee Center computer inventory and updates to software and hardware. Act as Approving Official for purchasing and travel card holders. Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes. Some agreement details are highly confidential and discretion is needed to ensure privacy. Prepare program revenue reports, track program sponsors and prepare sponsor invoices. Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation. Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board. Board presentations require knowledge of variances between budgets and actual spending. Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement. Provide support for community education, research and outreach programs as well as special events as needed by other Center leads. Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors. Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award. Provide strategic planning analysis and manage programs as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings. Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health. Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research. In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities. A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution. Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations. Two years of relevant related program and grant management (research, foundation, private, event, etc. ) experience Two years of experience utilizing and managing databases using electronic software. Two years of experience with University systems and procedures. Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration. Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action. Strong analytical and financial skills, including budgeting, forecasting, and financial analysis. Excellent interpersonal and organizational skills, and ability to problem solve and multi-task. Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff. Excellent communication skills, both oral and written. Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement. Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability. Ability to meet multiple concurrent deadlines with continuous changing of priorities. Due to the confidential nature of the duties, discretion is required. Strong computer and technology skills; proficient in all Microsoft Office applications. How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison. meyerkord@cuanschutz. edu. Screening of Applications Begins:Immediately and continues until position is filled. For best consideration, apply by February 5, 2026. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr. adacoordinator@cuanschutz. edu . Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program. Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison. meyerkord@cuanschutz. edu. Position Number: 00844199
    $23k-34k yearly est. Auto-Apply 4d ago
  • Customer Executive Food Service

    Bimbo Canada

    Customer service agent job in Commerce City, CO

    Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $102,000- $142,800 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match We are considering applicants that are located in the West Coast within the current Region coverage. Position Summary: As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets. Key Job Responsibilities: * Achieving sales budget by selling foodservice bakery products into broadline distributors and operators. * Develop in-depth knowledge of key customers, competitors, and brokers in the Region. o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI. * Daily Management and Development of the broker network. o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales. * Manage and lead new bread line project for the West for new segment and market. o Will require heavy travel throughout the region as project is deployed. * Exceed sales targets and meet expectations of key accounts while maintaining strong relationships. * Attend food shows, conduct broker training, product cuttings and business reviews. * Manages and negotiates pricing and trade expenditure with customers. * CRM and Trade Management Platforms use. * Additional duties as assigned. Key Job Responsibilities: * Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans. * Must possess strong driven self-motivation skills. * Strong presentation skills, excellent verbal and written skills. * Excellent follow-up skills. * Proven track record with growth. Leadership Competencies: * Adapts approach and attitude in real time, according to the changing demands of different situations. * Creates a climate where people are motivated to do their best to help the organization achieve its objectives. * Holds self and others accountable to meet commitments. * Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: * Bachelor's degree in business management and/or Marketing or Sales required. * Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus. * Strong sales budget management and financial awareness * Travel required up to 75%. * Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $32k-57k yearly est. 35d ago
  • Call Center Representative

    360 It Professionals 3.6company rating

    Customer service agent job in Denver, CO

    360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgement. Qualifications Minimum of 1 year of experience in a call center Strong phone and verbal communication skills along with active listening skills Familiarity with CRM Systems Experience using IVR/ACD (Five9, Cisco, etc) Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-37k yearly est. 60d+ ago
  • Previous Customer Service Wanted

    Serenity Mental Health Centers 3.7company rating

    Customer service agent job in Superior, CO

    🌟 Previous Servers and Customer Service Wanted - Patient Care 💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. 🎓 Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued 👩 ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey 💡 About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. 📝 Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $25-26.50 hourly. Requirements 🌱 What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job Benefits 💼 Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: 🏥 90% employer-paid medical, dental & vision 🏖 10 PTO days (15 after 1 year) + 10 paid holidays 💰 401(k) retirement plan 🚀 Rapid internal promotion opportunities
    $25-26.5 hourly Auto-Apply 60d+ ago
  • PT - Customer Service Agent- $18.81

    Europcar

    Customer service agent job in Denver, CO

    We're seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit. You will: Support the Ready Line: Keep the ready line clean, organized, and presentable. Inspect vehicles for quality standards and immediately report any that need servicing. Ensure each vehicle includes a correct and complete checkout slip. Help customers locate their reserved vehicle and assist with luggage when required. Process Vehicle Returns: Welcome customers back with a friendly, professional attitude. Inspect returned vehicles, document mileage/fuel levels, and identify any damage. Secure keys, remove personal items, and complete paperwork to report issues. Review final rental charges with customers and answer questions clearly. Monitor the Exit Booth: Verify rental agreements and ensure all information is complete and accurate. Scan and organize documents for smooth processing. Obtain customer signatures and maintain a clean, professional booth environment. Offer helpful information, wish customers a safe trip, and close out the interaction with excellence. What makes you a Great Fit: Current Driver's License - required Providing consistent, friendly service at every touchpoint. Performing additional duties as assigned to support overall operations. A positive, approachable demeanor with strong customer-service instincts Attention to detail and comfort with paperwork and accuracy Ability to stay organized in a high-traffic environment Strong communication skills and a team-oriented mindset Eligibility for benefits, paid time off, and other state-regulated provisions for part-time employees varies by state and employment status. Any benefits that apply will be provided in accordance with the laws and regulations of the state in which the employee works. Applications for this position will be accepted on an ongoing basis until the role is filled. There is no predetermined closing date, and candidates may be considered as applications are received. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************
    $26k-34k yearly est. Auto-Apply 2d ago
  • Junior Customer Service Agent

    Price Solutions 4.0company rating

    Customer service agent job in Boulder, CO

    At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director. RESPONSIBILITIES: • TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly. • CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors. • PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively. • CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties. • DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers. QUALIFICATIONS: Bachelor's degree or 2 years of related experience Proven ability to lead, train, and develop others Strong communication and interpersonal skills Demonstrated success in achieving sales targets and driving revenue growth Ability to travel to retail sites as needed Those with interest in the following categories tend to do well in this role: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Succes Representative

    Yield Solutions Group Inc.

    Customer service agent job in Centennial, CO

    Customer Support and Sales Representative We are seeking experienced Customer Support and Sales Representatives. You will be responsible for working with customers, taking applications from qualified leads before handing them off to Financial Services Representatives. This is an opportunity to work with a fast-moving vibrant company in a true team environment, that is fast paced, energetic truly collaborative, highly ethical and fun. You will receive full training. Key Responsibilities You will be making outbound and receiving inbound calls from consumers across the United States, that will benefit from being able to refinance their auto loans and lower their monthly payments. You will be trained to walk the borrowers through the application process by phone. Making or receiving 150 calls per day Meet monthly call and sales targets. Assist other team members when necessary. Skills and Knowledge Great work ethic Understanding of financial terminology and financial instruments Tenacity Ability to multi-task Friendly personality Computer proficiency Must be able to type 40 wpm. Ability to quickly absorb product knowledge and sales processes. Experience: Financial Services or Insurance experience Outgoing customer services/sales experience Outbound Call Center Sales experience What we offer: Full training in the sales process and products Great Benefit package including: Full-Time Base plus Commission Role Health, Dental and Vision Insurance Life Insurance Paid Time Off 401(k) True potential for advancement, we always endeavour to promote from within. Company Based in the Denver Tech Center, Yield Solutions Group/RefiJet is dedicated to providing exceptional finance solutions through transparency, security, and education. Our vision is to deliver the most innovative experience through focus on service, technology, our corporate culture, and core values. These core values drive our every decision: Integrity Respect Accountability Compliance Collaboration Passion Appreciation Compensation details: 20-21 Hourly Wage PIb612cdd2fbfc-31181-39430206
    $35k-54k yearly est. 7d ago
  • Rental Field Service Dispatcher- Wagner Rents

    Earn Up To $3, 000 Sign-On Bonus

    Customer service agent job in Commerce City, CO

    Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner's reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner. Benefits include: Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays Medical, dental, and vision insurance Life and AD&D Insurance Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7% Tuition Reimbursement Employee Assistance Program (EAP) CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more. Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans. The Rental Field Service Dispatcher is responsible for job control, changes, and scheduling for field-related repairs as required by customers and providing daily direction to technicians in determining, assigning and coordinating their work in a manner that reflects the company's vision of working as “One Professional Team.” Pay Rate: $70,588.37- $88,238.84 AnnuallyPay is dependent on education and experience.Location: 5455 Holly St, Commerce City, CO Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Maintains written record of communication to insure the customers are aware of scope of work to be performed Preorders parts and tooling as necessary Reviews problem work orders Invoicing & Closing work orders Initiates work order opening and assigns estimates value Updates work orders as the scope of the job changes Follows up with technicians on status of the assigned work order Provides communication to customer on schedules, warranty, etc. Provides communication to other cost centers for the purpose of scheduling component repairs and machine scheduling Communicates the new estimate to the customer via fax or e mail when the scope of work changes Prior to rework being completed, communicates with service manager the nature of the rework required Handles all incoming customer calls and inquiries pertaining to field service work Provides input to the Field Service Manager for truck and tool purchases Assists in identification and development of new market opportunities as they relate to Wagner Equipment Co. Serves as secondary contact for resident field servicemen Serves as initial contact for customers requiring field service repairs Adds segments to jobs as scope of job changes and changes job estimates at that time Establishes internal priority system for field manager to pick up workflow Communicates to the service clerk, information on problem jobs for resolution prior to invoicing (via the computer system or phone mail as a flagging system) Other duties as assigned by manager Required Education and Experience: High School Diploma or GED 3+ years in a position requiring strong communication skills 3+ years administrative/clerical experience 3+ years customer service experience Some industry knowledge preferred Supervisory Responsibilities: Assigns work orders to technicians as appropriate Provides input to the field service manager on employee performance and provides recommendations on employee appraisal and training needs Reports to the field manager any rework or non-productive activity on the part of technicians that occurs in the field operation Physical Demands & Competencies: Standing, walking, talking, sitting, use of hands & hearing Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills Safety & Product Knowledge Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds Basic knowledge of Microsoft Word, Excel, and Outlook Intermediate knowledge of DBS Work Environment: Noise: Quiet Ability to work in a fast-paced environment Indoors Other Duties: Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer
    $70.6k-88.2k yearly 7d ago
  • Customer Service Agent

    Freedomroads

    Customer service agent job in Englewood, CO

    Camping World is seeking a NC CS Agent for our growing team. Our Greenville, NC Contact Center has a fantastic opportunity to become a true partner in helping us grow our company. We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about an order they placed with us and/or provide assistance to customers who are looking for product information through phone, email or chat. What You'll Do: Answer interactions (phone calls, emails and live chats) and responds to customer requests Assist customers with order entry and order status calls Recognize and alert supervisors of trends in customer calls Recommend new ideas for process improvements Build rapport with customers by using a courteous, friendly and professional manner Various special projects, as assigned Completes other duties as assigned What You'll Need to Have for the Role: High school diploma or equivalent; college degree or some college preferred 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred Strong oral and written communication skills with the ability to communicate at all levels of the organization Strong decision-making abilities Basic computer knowledge and ability to learn in-house computer programs essential Ability and desire to learn about marine, watersports, hunting, camping and fishing product lines Ability to work a 12pm-9pm schedule, including weekends and holidays Pay Range: In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $26k-34k yearly est. Auto-Apply 12d ago
  • Customer Service (Broomfield CO)

    Alltex Staffing & Personnel

    Customer service agent job in Broomfield, CO

    Job Title: Customer Service Representative Location: Rate: $17.00 per hour Job Type: Full-time Shift: Morning shift Alltex is seeking a dedicated and enthusiastic Customer Service Representative to join our team in Broomfield, MO. This role plays a vital part in delivering exceptional support to our customers across multiple communication channels. If you're a strong communicator with a customer-first mindset, we'd love to hear from you! Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat Provide accurate information about products and services Troubleshoot customer issues and escalate when necessary Maintain professional phone etiquette at all times Conduct outbound calls for follow-ups and feedback Handle cash transactions with accuracy and integrity Document customer interactions and maintain detailed records Collaborate with team members to enhance service quality Qualifications & Experience Prior experience in a call center or office setting preferred Proficient in Microsoft Office and customer support software Strong verbal and written communication skills Efficient typing skills while multitasking on calls Experience in cash handling is a plus Positive attitude and commitment to excellent customer service Join Alltex and help us create memorable experiences for every customer. Apply today and become part of a team that values professionalism, collaboration, and service excellence. Package Details
    $17 hourly 60d+ ago
  • Call Center Talent Pool Req (Colorado)

    Freedomcare

    Customer service agent job in Denver, CO

    Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center. **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $20-24 hourly Auto-Apply 54d ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service agent job in Westminster, CO

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $14.42 - $16 per hour Salary Range: 14.42 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.
    $14.4-16 hourly Auto-Apply 60d+ ago
  • Parts Expert - Call Center

    All Open Positions

    Customer service agent job in Brighton, CO

    Job DescriptionDescription: Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. Listen, exhibit energy and project a genuine willingness to assist. Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide prompt, courteous and accurate service to customers. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Being processed focused on recording departmental data; i.e. lost sales. Answer telephones professionally and pleasantly. Follow-up on customer orders and resolve problems with the customer's satisfaction. Communicate often and timely with customers and associates. Resolve problems, handle conflict and make effective decisions. Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Understand dealership credit policies. Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. Other duties as assigned by the manager. Requirements: WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. The position may require standing, balancing, bending or stooping for prolonged periods of time. The position requires vision and hearing within normal range. Requires the ability to work under stressful conditions or irregular hours. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. Knowledge of computers is a must. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent verbal and communication skills. Provide outstanding customer service. Detail oriented. Ability to understand vague and implicit instructions and react favorably in all work situations. They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. They must be able to understand people and be able to communicate effectively with them. Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: Type: Hourly Compensation Range: $26.00 - $34.00 Bonus Eligibility: Yes Reports To: Parts Call Center Supervisor Closing Date: Open until filled
    $26-34 hourly 13d ago
  • Parts Expert - Call Center

    Mammoth Graphics

    Customer service agent job in Brighton, CO

    Full-time Description Transwest has an opportunity for a Call Center Parts Expert who will be responsible for the retail, commercial and industrial sales of transportation products and services to retail customers via phone, email and other company approved methods of communication. This is an ideal opportunity for a candidate with heavy duty, medium duty, and trailer parts experience who has excellent customer service skills to join our Parts Expert team. The Parts Expert must be a good steward for Transwest, cross-sell departments, utilize and manage all company resources, meet departmental objectives and be above all reproach. Position is classified as an in-office role for collaboration, connectivity, innovation, mentorship, and skill development when supported by Transwest assigned office space within 50 miles of the employee's primary residence. Opportunities for a hybrid or remote work outside the defined area are under management discretion and are not based on any one factor. Schedule shifts will be determined by your direct supervisor and are subject to change at any time with or without prior notice in support of servicing customer expectations at the sole discretion of Transwest. WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA and/or FSA, as applicable Paid Time Off, Sick Time, and Company Paid Holidays Employee Car Discount Program ESSENTIAL DUTIES & RESPONSIBILITIES: Respond to customer inquiries for parts sales via phone, email and other company approved methods of customer communication. Listen, exhibit energy and project a genuine willingness to assist. Effectively communicate with clientele to ensure objective, ask pertinent open-ended questions and provide information to assist customers and ensure that we provide the highest level of customer satisfaction. Drive sales growth by cross-selling, add on sales and exceptional customer service. Provide prompt, courteous and accurate service to customers. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. Being processed focused on recording departmental data; i.e. lost sales. Answer telephones professionally and pleasantly. Follow-up on customer orders and resolve problems with the customer's satisfaction. Communicate often and timely with customers and associates. Resolve problems, handle conflict and make effective decisions. Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc. Maintain familiarity with all inventory products and merchandising programs and ordering systems. Provide troubleshooting support and service to customers experiencing problems in the field and selling repair parts as needed. Document customer quality issues as they arise and work with the team to resolve issues in a cost-effective and expeditious manner. Utilize company information systems to process orders timely and accurately. Understand dealership credit policies. Set an example of professionalism and positive attitude including a neat, orderly, safe work environment. Other duties as assigned by the manager. Requirements WORK ENVIRONMENT & PHYSICAL ABILITIES: Activities require a full range of body motion including handling and lifting, manual and finger dexterity and eye-hand coordination. The position may require standing, balancing, bending or stooping for prolonged periods of time. The position requires vision and hearing within normal range. Requires the ability to work under stressful conditions or irregular hours. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Ability to communicate by providing verbal feedback in a professional manner. Ability to receive and analyze data and input into the computer. Normal range of hearing and vision. REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS: High school diploma or equivalent. Valid Driver's License and MVR in good standing. Direct industry experiences selling medium and heavy-duty truck parts through distribution and/or directly to the end user. Knowledge of computers is a must. Knowledge of diesel engines, gas engines, drive train, and suspensions. Excellent verbal and communication skills. Provide outstanding customer service. Detail oriented. Ability to understand vague and implicit instructions and react favorably in all work situations. They must be mentally adaptable and flexible in dealing with a variety of people and may be frequently called upon to handle difficult situations. Able to resolve problems, handle conflict and make effective decisions under pressure. They must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Have the ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. They must be able to understand people and be able to communicate effectively with them. Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening. JOB DETAILS: Type: Hourly Compensation Range: $26.00 - $34.00 Bonus Eligibility: Yes Reports To: Parts Call Center Supervisor Closing Date: Open until filled
    $26-34 hourly 12d ago
  • Customer Experience Representative

    City of Englewood, Co 3.6company rating

    Customer service agent job in Englewood, CO

    The City of Englewood strives to provide excellent customer service to members of the community and the public. The Customer Experience Assistant (CEA) serves as a critical part of the City of Englewood's Customer Experience Program. They are often the first point of contact, providing direct customer service to community members and the public in person, over the phone, email, and other communication methods. The position provides directional assistance, answers phone calls, and enters information into the city's Citizen Response platform on the customer's behalf as necessary. The CEA will search the Citizen Response platform knowledgebase, city website and other sources to provide fast, effective, and accurate information, as well as mail processing/distribution, filing and other office-related tasks. This position also performs specialized clerical work offering passport services by processing and validating passport applications on behalf of the United States Department of State, while collaborating with other certified staff. The position assists staff with administrative tasks within the City Clerk's Office. REPORTING RELATIONSHIPS Reports to: Deputy City Clerk Direct Reports: None DUTIES AND RESPONSIBILITIES The CEA provides direct customer service; performs data collection and entry related to customer service; suggests customer service program improvements; and provides general office support. The listed examples of work are not intended to be all-inclusive. They may be modified with additions, deletions, or changes as necessary. Essential Duties & Responsibilities Customer Service * Greet community members and the public with professionalism in person, over the phone, and through a variety of online methods. * Provide directional assistance, answer general questions, and connects or provides contact information for appropriate city personnel. * Search the Citizen Response (My Englewood) platform for answers to common questions/concerns, the city website, and other resources. Passport Acceptance Agent * Receives and processes applications for United States passports. * Processes passport applications, including reviewing forms, proof of citizenship, and other controlled records. * Reviews information on applications to determine eligibility according to federal laws and the U.S. Department of State's policies. * Queries applicants to obtain additional or clarifying data. * Answers questions of individuals concerning passport applications and related services. * Provides digital passport photos which meet the requirements of the U.S. Department of State. * Ensures sufficient cross training of staff to meet the needs of the City Clerk's Office. * Responsible for accepting cash and other forms of payment, and for reconciling daily receipts. * Provides quality service and information, both internally and externally. * Maintains permanent records according to legal retention policies. * Provides input for improving existing data entry processes or procedures. * Collects, posts, and balances monetary transactions daily. * Performs all work duties and activities in accordance with City policies and procedures. * Establishes and maintains positive working relationships with the public, coworkers and other City employees using principles of exceptional customer service. Data Entry and Collection * Tracks the number of visitors to the Civic Center daily. * Coordinates room reservations. * Collects, organizes, and reviews customer comment cards. * Collects data on common concerns and questions expressed by community members. * Accepts payments for common city services. * Performs data collection and entry related to customer requests. * Enters information into the city's Citizen Response platform on the customer's behalf as necessary. Program Improvements * Work with the City Clerk to update Frequently Asked Questions (FAQs) on a regular basis. * Periodically provide suggested improvements to the Customer Experience Program to the City Clerk. General Office Support * Processes and distributes mail and packages, tracks postage and run reports for departments. * Assists with the agenda, minutes, and scheduling of meetings for Boards and Commissions as needed. * Assist the City Clerk's office with general office duties, tasks, and projects. * Completes common office tasks such as filing, data entry, and producing reports. * Performs other duties as assigned and required. * Other administrative duties as assigned by the City Clerk, including updates to the city website, document integration, and data entry. PREPARATION AND TRAINING Education: High School diploma or similar, Bachelors preferred. Work Experience: Customer service experience. Preference given to candidates with a solid track record of providing top-notch customer service in a variety of settings. Certifications and/or Licensures: None Required Driver's License: None An equivalent combination of education, training and relevant job experience may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge * Knowledge of customer service standards * Microsoft Office suite of products * Standard office equipment including copiers, computers, telephones and printers Skills and Abilities * Must be able to multitask and work under pressure with minimal supervision. * Intermediate to advanced computer skills in order to search for and find relevant information quickly and effectively, build and update spreadsheets, conduct data entry, compose documents and emails, and troubleshoot common computer issues independently. * Superior written and verbal communication skills. * Ability to be empathetic to all customer concerns and questions. * Ability to work with staff from various departments, skills and abilities. * Advanced active listening skills WORKING CONDITIONS AND PHYSICAL REQUIREMENTS Work is performed in a standard office environment, requiring sitting or standing for extended periods of time, as well as extended computer use and time on a phone. May involve occasional lifting of boxes and other materials weighing over 20 lbs. Shifts will be 4 hours per day Monday - Friday, with flexibility and opportunity to work additional shifts. HOURLY RATE $17.47 - $26.21/Hourly Rate This is a part-time position. APPLICATION DEADLINE Open Until Filled
    $17.5-26.2 hourly 28d ago
  • Service Dispatch

    Murphy Company 4.6company rating

    Customer service agent job in Denver, CO

    Job Information Job Title Service Dispatcher Reports To Service Operations Manager Hours 7:00 AM - 4 PM Since 1907, Murphy Company has been a leading mechanical contractor in the St. Louis and Denver markets that provides its professionals the environment, opportunities, technology, and tools to experience a rewarding career. Being a company that prides itself on its core values of employee well-being, enduring relationships, and integrity and professionalism, we know it starts with our employees. We strongly believe our people are our most important asset, and we strive every day to make Murphy a great place to work as we build our clients' visions. We Are Looking for Someone Like You As a Service Dispatcher, you will work in a team environment to provide exceptional service to customers in need of service on the commercial and industrial HVAC, piping, plumbing and controls systems. You will create and schedule service work and coordinate any necessary details with service technicians and customers. You'd also assist technicians with scheduling contract work and perform admin functions as needed. The ideal candidate for this position would be a strong, professional communicator both verbally and in the written form. Attention to detail is essential and always challenging in this emergency and reactive service environment. Top performers in this job are flexible, capable of quickly interpreting direction and implementing plans, and willing to play multiple roles depending upon the team's needs. Our Service team works in a fast-paced, high volume, and fun environment, and you'd be an important part of the operations of our organization. Your Day-to-Day at Murphy Company * Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients. * Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions. * Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support. Bring Your A-Game! Our ideal candidate should possess the following traits: * Excellent professionalism and attention to detail. * At least 1 year of work experience in a high-volume environment. * Self-starter: Must have the ability to work well as part of a team and independently. * Technology skills: General comfort using technology and able to learn new tools quickly. * Critical thinking: Must have the ability to problem solve creatively and independently. * Strong interpersonal skills. * At least 1 year of experience using MS Outlook. What We Will Bring to the Table * A collaborative, family-friendly work environment * Knowledge and expertise that has helped us grow and thrive for the last 112 years * Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing. * A personal time off plan that rivals our competitors Pay Range: $45,000 - $60,000 per year
    $45k-60k yearly 32d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Denver, CO?

The average customer service agent in Denver, CO earns between $23,000 and $38,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Denver, CO

$30,000

What are the biggest employers of Customer Service Agents in Denver, CO?

The biggest employers of Customer Service Agents in Denver, CO are:
  1. Europcar
  2. ACD Direct
  3. Fanatics
  4. LAZ Parking
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