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Customer Service Agent jobs in East Los Angeles, CA

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  • Customer Service Representative

    SGS Consulting 4.1company rating

    Customer Service Agent job in Azusa, CA

    Provides courteous and efficient customer service and answers customer inquiries, schedules customer support services, works within various computer systems, & provides routine administrative support to assigned group. 1. Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle. 2. Coordinate communications (both internal and external) for all aspects of customer and technical service. 3. Analyze, plan and facilitate resolutions for customer service and technical issues. 4. Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with RCRA & DOT regulations. 5. Manage the waste approval process both with internal and 3rd party TSDFs, determining the most cost-effective methods that comply with customer approved facilities and technologies. 6. Manage the creation of jobs and tickets for customer service requests. Create detailed work orders to ensure accurate job understanding of operations teams. 7. Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing. 8. Collaborate and coordinate with team members to manage all other incoming customer requests, including support for quoting new service categories and working will billing team on customer invoicing process. 9. Other duties and responsibilities as assigned by Customer Excellence Manager.
    $32k-41k yearly est. 6d ago
  • Customer Experience Associate

    Beach Riot LLC

    Customer Service Agent job in Newport Beach, CA

    · Handle all customer service emails, phone calls, text and chat · Ensure the customer experience is a positive and memorable journey from the time the order is placed through the time the order is received · Follow up on any issues and make sure problems are fully resolved in a timely manor · Check web order maintenance daily to make sure all web orders are processed · Run an open order report to ensure all web orders have been placed on pick at the warehouse · Check shipping status daily and follow up with the warehouse on any delays · Run reports in Full Circle and Shopify to make sure systems are speaking to each other properly · Come up with creative ways to enhance the customer experience · Implement a “client book” for VIP customers and offer those customers “white glove” service · Share relevant customer feedback with ecommerce team · Share any repetitive issues with Customer Experience manager and suggest implementing changes to resolve the issue · Process Returns QC, re-tag, re-package inventory Qualifications: · Full time · Excellent communication (written and verbal) and problem-solving skills · A passion for retail and helping customers · Strong sales skills · Detail oriented · Outgoing with the ability to build rapport with the customer · Flexibility in scheduling during peak times *Hourly rate range $22-$24 / hour *This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described and may be amended at a time at the sole discretion of the Employer
    $22-24 hourly 10d ago
  • Bilingual Japanese/English Customer Service Associates (Travel) (CA/YM)

    Activ8 Recruitment & Solutions

    Customer Service Agent job in Torrance, CA

    A travel company is seeking multiple Bilingual Japanese/English Customer Service Associates to join their team in Torrance, CA. This position is responsible for performing customer service functions by handling all travel arrangements and responding to all travel-related inquiries in order to meet customers' needs. An AA degree or higher, basic PC skills, and the ability to speak fluent Japanese is required. This is a full-time, in-person at the office work, non-exempt position, with excellent benefits and 401k. [Work Schedule: Mon-Fri (Including Weekends and Holidays - 2 days off), 5am-3pm, and 6am-4pm] Bilingual Japanese/English Customer Service Associate Duties: - Identify and assess customers' needs to achieve satisfaction. - Build sustainable relationships and trust with customer accounts through open and interactive communication - Work with Japanese local governments, tourism associations, accommodation facilities, transportation companies, etc. to discover and develop attractive travel products and information. - Research and stay up to date on Japanese market, culture, and events to provide customers with current information. - Handle administrative tasks necessary for sales activities, such as contract terms, quotations, and invoice creation. - Regularly analyze the results of activities and prepare and submit reports. Bilingual Japanese/English Customer Service Associate Skills: -Must have an AA degree or higher -Must be able to speak, read, and write Japanese -Must have basic PC skills -Interest in Japanese culture is a big plus -Excellent ability to foster great customer and client relationships ****If interested, please apply with your most updated resume including your minimum salary requirement and why you left/or are looking to leave your current company. **** ----------------------------------------------------------------------------------- Activ8 West- Los Angeles (Japanese Recruiting Company) Recruitment & Solutions / Renaissance Resources Inc., has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success. We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates. All offers of employment may be contingent upon successful completion of a background check in compliance with applicable laws. We prioritize direct applicants; third-party resumes may not be reviewed.
    $33k-45k yearly est. 6d ago
  • Customer Service Representative

    Partners In Diversity, Inc. 3.3company rating

    Customer Service Agent job in Orange, CA

    We are currently seeking a highly motivated an experienced Customer Service Representative to join our team. The Customer Service Representative (CSR) will be the first line of contact for CalOptima Health's members and providers. The incumbent will assist members and providers with questions and/or complaints related to the Medi-Cal programs for Orange County. The incumbent will provide information regarding eligibility, enrollment, benefits and services to CalOptima Health's eligible members and providers. Position Information: - Department: Customer Service - Salary Grade: 301 - $23.00 - $31.0500 - Work Arrangement: Full Office in Orange, CA Duties & Responsibilities: - 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Maintains departmental productivity and quality standards. Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. Serves as a resource for other team members. - Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. - Maintains departmental productivity and quality standards. - Follows through on and completes all member and provider inquiries or requests during the original member and provider interaction. - Serves as a resource for other team members. - 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals/priorities for the department. - Addresses member and provider inquiries, questions and concerns in all areas including eligibility, enrollment, claims or authorization status, benefit interpretation and referrals/authorizations for medical care in-person or telephonically. - Enters accurate and complete documentation into internal application systems regarding all concerns and/or inquiries from the member and provider interaction. - Communicates, builds and maintains internal and external relationships by prompt and accurate service delivery. - Identifies and communicates challenges that might arise with the use of professional judgment while adhering to departmental policies and procedures. - 5% - Completes other projects and duties as assigned. Minimum Qualifications: - High School diploma or equivalent PLUS 6 months of experience in a call center capacity required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. - Typing speed of 35 words per minute (WPM) required.
    $23-31.1 hourly 6d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer Service Agent job in Los Angeles, CA

    LHH is seeking a Customer Service Representative for a client located in Los Angeles, CA. This role is work from home with the exception of approximately 2 days a month (expected). All candidates must be located in the LA area. Pay for this role is up to $30/hour depending on experience. This person must be sharp, have attention to detail, be strong with numbers and mathmatical skills, and good with heavy communication and a busy desk. Experience within the auto industry (customer service) is a plus. Primary Responsibilities: Manage the end-to-end claims process, including receiving, reviewing, and approving claims submitted by claimants and/or distributors for payment, using discretion and judgment within authorized settlement limits. Coordinate directly with claimants and distributors via phone. Arrange third-party inspections as needed. Submit claims to responsible parties for resolution and recovery, including negotiation and fund collection within authorized recovery limits. Finalize claims independently within assigned authority. Maintain accurate and organized claim files. Ensure compliance with internal controls and company procedures in all administrative and operational tasks. Additional Responsibilities: Perform other duties as assigned. Maintain regular and reliable attendance. Collaborate and support fellow team members. Contribute actively as a team player. Qualifications: College degree preferred. Experience in the automotive industry is a plus. Proficiency in Microsoft Word and Excel. Strong written and verbal communication skills. Ability to work effectively in a team environment.
    $30 hourly 9d ago
  • Wholesale Customer Service Representative

    24 Seven Talent 4.5company rating

    Customer Service Agent job in Cypress, CA

    A dynamic apparel company is seeking a motivated and energetic Wholesale Customer Service Representative with at least 5 years of experience in the wholesale apparel industry. This full-time role is vital to the organization, requiring close collaboration with all departments and management levels. The ideal candidate will excel in order management, logistics, and possess a deep understanding of the unique requirements within the apparel sector. Responsibilities: Oversee order processing and reporting through the ERP system. Demonstrate expertise in production purchase orders, sales purchase orders, EDI, inventory management, invoicing, and key industry deadlines to ensure timely fulfillment. Proactively identify and resolve any order fulfillment issues or documentation discrepancies. Troubleshoot packing challenges and generate labels as needed. Maintain clear communication between internal teams including merchants, managers, overseas affiliates, quality control, sales, and warehouse staff. Partnering with major retailers such as Walmart, JC Penney, TJ Maxx, Marshalls, Torrid, or Belk. Requirements: Minimum of 5 years' customer service experience in the apparel industry. Proven experience in order entry/management and reporting. Background in logistics with a solid understanding of warehouse operations. Ability to multi-task and prioritize workload effectively. Excellent team player who can adapt to various responsibilities as required. Strong follow-up skills paired with exceptional organizational abilities. Outstanding written and verbal communication skills. Familiarity with wholesale apparel industry processes and ERP systems specific to apparel. Proficiency in Microsoft Office products. Must possess EDI knowledge. If you are passionate about the apparel industry and thrive in a fast-paced environment where teamwork and attention to detail are paramount, we encourage you to apply for this exciting opportunity!
    $32k-40k yearly est. 11d ago
  • Customer Service Representative

    Tcwglobal

    Customer Service Agent job in Anaheim, CA

    Onsite in Anaheim, CA 92806 W2 Contract 6+ months M-F 8am-5pm Start ASAP $21/hr -Weekly Pay and Benefits! Our leading Electrical and Electronics Manufacturing client is growing and hiring a Customer Service Rep to join their smart, diligent and collaborative team. As a Customer Service Representative, you will play a key role in interacting with both new and existing customers. You will leverage your in-depth knowledge of the product lines to deliver accurate, timely information and solutions. With a customer-first mindset, you'll provide support across up to three communication channels-voice, chat, and email- while maintaining an empathetic approach. Your keen attention to detail will ensure customer concerns and inquiries are thoroughly documented and shared with management, helping to represent the voice of the customer and drive improvements within the organization. Job Duties: · Handle inbound customer inquiries via live chat and email, addressing product education, troubleshooting, and warranty or return-related questions. · Assess customer needs by asking insightful questions, ensuring satisfaction through active listening and tailored solutions. · Build strong rapport with customers, fostering positive experiences and brand loyalty. · Collaborate with peers and consult knowledge articles to resolve inquiries accurately when answers are unclear · Develop in-depth knowledge of the product line to provide informed and effective support. · Ensure clarity by thoroughly understanding company policies and communicating them clearly to customers. Requirements: · Interfaced directly with customers, effectively deescalating challenging situations. · Demonstrated strong leadership through empathetic communication and support. · Skilled in managing and prioritizing multiple customer cases simultaneously. · Proficient in using various platforms to resolve customer inquiries efficiently. · Excellent written and verbal communication skills. · Proven experience troubleshooting complex issues and guiding customers to resolution. · Accurately documented customer interactions within case records for future reference. · Fluent in English with proficiency in email and chat communication. · Strong proficiency in Microsoft Office Suite. · Capable of typing at approximately 40 words per minute.
    $21 hourly 9d ago
  • Customer Service Representative

    Christy Dawn

    Customer Service Agent job in Los Angeles, CA

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate members of the Christy Dawn community. Key job responsibilities Act as a Brand Ambassador for Christy Dawn, providing world-class service to all customers and potential new customers Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email and social media Provide customers with critical service and product information, ensuring customer satisfaction Demonstrate sound understanding and comprehensive knowledge of the Christy Dawn's full range of products and services Handle customer inquiries and/or cases through different channels in a timely and professional manner Utilize a variety of software programs to resolve customer inquiries Work closely with various internal team to assist customers with both domestic and international issues Basic Qualifications Ideally 1+ years of experience within a customer service-focused environment Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service Proficient with desktop applications such as MS Office
    $32k-41k yearly est. 9d ago
  • Customer Service Representative

    Babygold

    Customer Service Agent job in Los Angeles, CA

    BABYGOLD is a jewelry brand based in Los Angeles, California, known for creating personalized and high-quality fine jewelry pieces. They offer 14K gold jewelry, diamonds, and exceptional quality without traditional markups. Each piece comes with free shipping and a lifetime guarantee, catering to the everyday woman and her tribe. Role Description This is a Fulltime position for a Customer Service Representative at BABYGOLD. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. This role is based in our offices in Downtown Los Angeles, CA Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Previous experience in a customer-facing role Communication Via Chat Phone and Email Excellent communication and interpersonal skills Ability to handle customer inquiries and resolve issues efficiently Experience in the jewelry or fashion industry is a plus High school diploma or equivalent required
    $32k-41k yearly est. 10d ago
  • Customer Service Representative

    Ultimate Staffing 3.6company rating

    Customer Service Agent job in Irvine, CA

    Ultimate Staffing is actively seeking several Customer Service Representatives to join their client's team in California. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. This position is a fantastic opportunity for someone looking to grow their career in a supportive and dynamic environment. Responsibilities Respond promptly and professionally to customer inquiries via phone, chat, and email. Assist customers by addressing their questions and concerns to ensure their satisfaction. Maintain accurate and updated customer records in the system. Collaborate with team members to ensure smooth operations within the customer service department. Adapt to various customer situations and provide effective solutions. Ensure all customer interactions align with the company's standards and policies. Provide feedback on customer interactions to improve overall customer service processes. Maintain a professional and polite demeanor when interacting with customers. Qualifications Previous experience in a customer service role is preferred. High School diploma or GED required. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to work collaboratively in a team environment. Strong problem-solving skills and attention to detail. Required Work Hours Monday to Friday, 8:00AM or 9:00AM shift. Onsite in Irvine, CA. Benefits Competitive pay with opportunities for growth within the company. Additional benefits may be discussed during the interview process. Additional Details The pay range for this position is $22.00 to $23.00 per hour. Several positions available! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $22-23 hourly 7d ago
  • Customer Service Representative

    Taxrise

    Customer Service Agent job in Irvine, CA

    *WHY JOIN TAXRISE?* At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions. *ABOUT THE ROLE* The Customer Service Representative plays a critical role in delivering exceptional service to our clients and ensuring that their needs are met with precision and professionalism. You will be the primary point of contact for clients, managing relationships and providing expert guidance to resolve their tax inquiries effectively. In this fast-paced role, your ability to understand client challenges and deliver solutions will be essential to their success and satisfaction. _We're all about that in-person vibe—this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!_ *HOW YOU'LL BE REWARDED* At Tax Rise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals. * *Base pay*: $22.00 - $24.00 per hour (full-time, 40 hours per week) * *Monthly Bonus: *Average bonus potential of $500 - $900 _The compensation range reflects our good faith estimate of total earning potential, including base hourly pay and monthly bonuses. The hourly rate shown in the job preview pane may appear higher, as it blends both components. For full transparency, a detailed breakdown is provided in this job description._ *WHAT YOU'LL DO* *_Client Communication:_* * Handle a high volume of incoming calls, ensuring that every client is greeted professionally and promptly. * Contact clients via phone and email to gather required documents and clarify documentation needs. * Respond to client emails and text messages—and assist in live chat when needed—ensuring all interactions are addressed within company service level agreements. * Utilize our ticketing system within the CRM to track open and unanswered emails and text messages. Accurately close or disposition each ticket for reporting purposes, ensuring every client inquiry is answered in a timely manner and to their satisfaction. * Handle all client interactions with professionalism, courtesy, and empathy—knowing when to escalate issues to the appropriate department. * Provide clear instructions and guidance to clients on required documentation. * Problem-solving skills to address client concerns regarding documentation requirements. *_Document Collection & Review:_* * Request and gather required tax-related documents from clients via email, phone, or online portals. * Review submitted documents for accuracy and completeness, ensuring compliance with internal standards. * Identify missing or incomplete information and follow up with clients promptly. *_CRM Management & Administrative Support:_* * Assist case managers requesting and processing required documents (e.g., tax documents, income documents, expenses documents, etc.) documents collected are accurate and uploaded properly in the Customer Relationship Management (CRM). * Accurately update the CRM system with detailed notes on client interactions, document submissions, and case progress. * Collaborate with colleagues, support staff, and managers to deliver a seamless client experience. * Help other departments with projects and/or communication campaigns, providing support and insights to enhance company initiatives. *WHAT YOU'LL NEED TO HAVE* * Previous experience in a client care or customer service role—experience in the tax resolution industry is a plus. * Previous experience in document coordination, loan processing, or a similar administrative role (tax-related experience is a plus). * Excellent written and verbal communication skills with professional phone etiquette. * Proficiency in using CRM systems or document management tools * A willingness to learn, adapt, and consistently uphold our high standards of professionalism and client care. * Knowledge of tax relief processes is a plus, though training will be provided. *WHAT WE OFFER* We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family: * Medical, Dental, and Vision Insurance (starting after 60 days) * Paid Time Off (Vacation, Sick Days, Company Holidays) * Wellness Days to recharge when you need it most * 401(k) retirement plan with company match * Professional Development Program to support your growth * Access to our on-site gym and gaming lounge * Catered team lunches every Friday * Fun and energizing quarterly company outings *ABOUT US* At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do. When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives. We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation. If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution. *OUR COMMITMENT* At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law. TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know. Pay: $25.00 - $29.00 per hour Expected hours: No less than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * Day shift Work Location: In person
    $22-24 hourly 15d ago
  • URGENT Hire - Customer Service Representative - $23-$28/hr

    Red Label Enterprises 3.6company rating

    Customer Service Agent job in Los Angeles, CA

    Are you a people person who thrives on face-to-face interactions? Do you enjoy working in a dynamic, team-oriented environment? Look no further! Red Label Enterprises, a leading marketing firm for the past 22 years , is seeking vibrant and energetic individuals to join our team. If you're enthusiastic about connecting with others and eager to create meaningful change, this is the opportunity for you! Qualifications Exceptional communication skills Positive attitude and strong work ethic Eagerness to learn new skills Ability to work independently with moderate to minimal supervision Capable in setting and achieving goals Ability to stand and walk for extended periods of time Passion for serving and helping people Responsibilities Participates in service, brand, and product knowledge training Assists customers with applications process Responsible for inventory tracking Stays informed of company and client policies, procedures, and promotions Maintains confidentiality of all client and customer information collected Executes taught systems to achieve individual and company goals Gains knowledge of systems implemented during each customized client promotion/field campaign Benefits Pay: Hourly 401(k) Health insurance Mileage reimbursement Opportunities for professional development and growth Guaranteed hours Continuous training and development Open communication with Management Weekly paycheck
    $32k-40k yearly est. 2d ago
  • Customer Service Representative

    Bon Pergola 4.3company rating

    Customer Service Agent job in Lake Forest, CA

    BON PERGOLA, a brand of BON Windows Treatment LLC, specializes in manufacturing top quality outdoor aluminum pergolas. With over four decades of manufacturing experience, we provide premium pergola to customers. Role Description This is a full-time on-site role for a Customer Service Representative at our location in Lake Forest, CA. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Qualifications Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to effectively resolve customer issues Experience in a customer-facing role is a plus Proficiency in Microsoft Office and CRM software High school diploma or equivalent
    $32k-42k yearly est. 10d ago
  • Technical Customer Advisor

    Motion Recruitment 4.5company rating

    Customer Service Agent job in Azusa, CA

    Technical Customer Advisor / Customer Support / Onsite / Azusa, California Our client is an environmental services company that aims to be the benchmark company for ecological transformation. Based out of Azusa California, they are looking to hire a Technical Customer Advisor on a contractual basis. The client designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, they help to develop access to resources, preserve available resources, and replenish them. Contract Duration: 3-months Required Skills & Experience Experience in Customer Service Experience adhering to industry specific, compliance frameworks Experience managing tickets for customer service requests Desired Skills & Experience Prior experience supporting an environmental services company Knowledge of Waste Information profiles (WIPs) What You Will Be Doing Daily Responsibilities Own the customer service experience. Be the primary point of contact for customers within assigned branch territories. Engage multiple internal teams across branches to provide an excellent customer experience by coordinating and leading the customer service cycle. Analyze, plan and facilitate resolutions for customer service and technical issues. Create new Waste Information Profiles (WIPs) ensuring compliance in accordance with RCRA & DOT regulations. Manage the waste approval process both with internal and 3rd party Treatment, Storage, and Disposal Facility (TSDFs), determining the most cost-effective methods that comply with customer approved facilities and technologies. Oversee post-shipment processes including review of job information. Verify WIPs and approvals and resolve any issues and discrepancies to ensure TSDF acceptance and impact to invoicing. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
    $38k-49k yearly est. 2d ago
  • Guest Experience Associate | Los Angeles

    Formula Fig

    Customer Service Agent job in Los Angeles, CA

    Job DescriptionSalary: WORK WITH US Service-Meets-Retail, Experiential Skincare Company Founded in 2019 by Jessica Walsh and Anita Chan, Formula Fig is an innovative service meets retail skincare brand dedicated to providing exceptional skincare experiences and innovative products. With a unique blend of in-store and online retail, we are committed to elevating our guests' skincare journeys. This is an excellent opportunity for someone who wants to be part of a growth company. This position is paid hourly. Role description The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact for our guests, ensuring every visit is seamless. You are people-centered, love to communicate, and are confident in discussing our memberships, treatments and products. Your ability to build connections translates into daily sales, contributing directly to the success of the Fig Bar. The Guest Experience Associate will report to the Fig Bar Manager and work cross-functionally with the other business units. We are looking for someone who has: A passion for skin health Confidence and a natural ability to build connections that lead to sales A believer in Fig and our vision Role responsibilities Deliver exceptional guest experiences: Greet guests warmly, manage check-in and check-out processes efficiently, and make every interaction feel personal and inclusive. Anticipate guest needs, resolve questions and create a welcoming environment. Drive sales: Proactively educate guests on memberships, treatments, promotions, and skincare products. Convert interest into product and membership sales to meet and exceed established sales targets. Support skin goals: Collaborate with Skin Educators to encourage follow-up treatments and recommend at-home skincare solutions aligned with guest needs and goals. Maintain the Fig Bar environment: Assist with daily Fig Bar tasks and projects, including restocking products, handling returns, sanitizing tools, cleaning, and ensuring the Fig Bar remains organized and inviting. Collaborate and train: Contribute to a high-performing team by fostering collaboration and assisting with training and coaching new GEAs. Engage the community: Participate in community-building efforts by supporting events hosted at your Fig Bar location, which may include event preparation, guest engagement, and showcasing products and services. Time and attendance:Be present and punctual for scheduled shifts, as attendance is critical for our operations and ensuring a high level of service for our guests. Additional duties and responsibilities may be added or modified throughout your employment. This role requires a strong focus on achieving sales targets for both products and memberships, as these are critical drivers of Fig Bar success. What we offer: Competitive hourly wage Sales incentive program Continuing education - learn about industry leading skin care brands and innovations in beauty Formula Fig perks, treatment benefits, and product discounts Eligibility for benefits coverage, dependent on FTE Total rewards Base wage range: $18 - $22 Total reward decisions are performance based and reviewed throughout the calendar year. At Formula Fig, we believe that our people are at the forefront of our brand - every team member will make a meaningful contribution to our growing community. Formula Fig provides equal employment opportunity (EEO) to all employees and applicants for employment. We believe in providing an inclusive workplace where all individuals have the chance to succeed. #giveafig
    $18-22 hourly 22d ago
  • Swim Instructor/Customer Service Representative

    Premier Swim Academy Diamond Bar

    Customer Service Agent job in Diamond Bar, CA

    NO EXPERIENCE NEEDED! COMPENSATION $18.00-$20.00/hr Seasonal/part-time, hourly WHAT SETS PREMIER AQUATICS APART? ✨ Exciting Opportunities: Immerse yourself in a career that's not just about swim instructing – it's about creating memorable experiences by the water. ✨ Professional Development: Elevate your skills with our exclusive leadership training and safety credentials, designed to boost your career and set you apart. ✨ Build Your Resume: We're not just offering a job; we're offering a pathway to enhancing your resume and college applications. Make a splash with the right experience! ✨ Team Spirit: Join a community of like-minded individuals who share your passion for water safety and having a great time while doing it. JOB DESCRIPTION Are you passionate about swimming and eager to share your expertise with others? Join our team as a Swim Instructor and make a splash in the lives of learners of all ages! In this role, you'll provide high-quality swim instruction to individuals or groups, focusing on water safety, stroke development, and overall aquatic skills in Diamond Bar. As a Swim Instructor, you'll teach essential swimming skills, instill confidence, promote a love for swimming, and ensure a safe and supportive learning environment. Whether you're coaching young children, adults, or specialized groups, this rewarding position offers the opportunity to make a positive impact while doing what you love. Join us and dive into a fulfilling career as a Swim Instructor with Premier Swim Academy! ESSENTIAL DUTIES Facilitate swim lesson curriculum as provided by Premier Management Staff Responsible for the safety of all program participants in group lessons, private lessons, and patrons on deck Set up and break down lesson stations Effectively communicate information promptly to the supervisor Ensures that all rules and appropriate safety measures are stated, communicated, and carried out by all swim instructors Foster positive and supportive relationships with the team and students Maintains a high level of cleanliness and order for the aquatic facility Attend quarterly in-service training programs Perform other duties as assigned QUALIFICATIONS Minimum Must be at least 15 years of age Be able to work a minimum of 1-3 days a week (3.1 to 5-hour shifts) and weekend availability Willing to also work as a customer service representative as needed Candidate must be enthusiastic, outgoing, and have a willingness to learn Must have the ability to lift 50 lbs. and stand for 8 hours Ability to obtain and maintain a Basic Life Support certification Pass a Live Scan fingerprint background check Preferred Have prior swim instructor/coaching experience Lifeguard Certification Morning, weekday, and/or weekend availability Previous experience working with children Previous experience working with people with disabilities and/or special needs COMPENSATION $18.00-$20.00/hour Seasonal, hourly Our company is an at-will employer. This means that regardless of any provision, either you or the company may terminate the employment relationship at any time, for any reason, with or without cause for notice. Our company is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
    $18-20 hourly 20d ago
  • Guest Service Associate (GSA)

    Rubio's Restaurant Group LLC 4.1company rating

    Customer Service Agent job in Riverside, CA

    Job DescriptionDescription: Job Summary: As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. Key Responsibilities: Greet guests with a friendly attitude and assist with food orders Maintain knowledge of the menu and answer guest questions Keep the dining area, patio, and restrooms clean and well-stocked Follow proper food safety, hygiene, and cash handling procedures Assist with restocking and cleaning tasks as needed Support new team member training and follow company policies Qualifications: Restaurant or retail experience preferred Strong communication and basic math skills Must be able to lift up to 30 lbs and stand for extended periods Flexible availability, including nights, weekends, and holidays Reliable transportation required Work Environment: Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently. Requirements:
    $29k-40k yearly est. 13d ago
  • Customer Service Representative - Irvine, CA

    Ultimate Staffing 3.6company rating

    Customer Service Agent job in Irvine, CA

    A leading property development company in Irvine, CA is looking for a Customer Service Representative to join their team due to amazing growth on a temporary to hire basis. As a Customer Service Representative, you will be responsible for helping customers by providing product and service information and resolving technical issues in a fast paced, team oriented setting. Pay: $20- $23 Schedule: ONSITE M-F 8:00 AM- 5:00 PM RESPONSIBILITIES Manage a high volume of customer service calls, emails, texts, & voicemails Take incoming calls from new and existing customers in a professional manner Provide information to customers including verifying requests, answering questions, and offering assistance Identify and implement customer experience process improvements Enter and process amazon orders and return authorizations Additional projects as needed. Requirements Looking for a candidate with 2-5 years of related customer or client service experience. Degree preferred, but not required Comfortable interacting with people at all levels on the phone and in-person All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20-23 hourly 9d ago
  • Guest Service Associate

    Rubio's Restaurant Group LLC 4.1company rating

    Customer Service Agent job in Rancho Cucamonga, CA

    Job DescriptionDescription: Guest Service Associate Job Summary- As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. Key Responsibilities: Greet guests with a friendly attitude and assist with food orders Maintain knowledge of the menu and answer guest questions Keep the dining area, patio, and restrooms clean and well-stocked Follow proper food safety, hygiene, and cash handling procedures Assist with restocking and cleaning tasks as needed Support new team member training and follow company policies Qualifications: Restaurant or retail experience preferred Strong communication and basic math skills Must be able to lift up to 30 lbs and stand for extended periods Flexible availability, including nights, weekends, and holidays Reliable transportation required Work Environment: Fast-paced restaurant setting with indoor and outdoor duties. Exposure to kitchen equipment, cleaning supplies, and varying temperatures. Must be able to work closely with a team and handle multiple tasks efficiently. Requirements:
    $29k-40k yearly est. 26d ago
  • Customer Service Representative (Temp)

    Ultimate Staffing 3.6company rating

    Customer Service Agent job in Irvine, CA

    Job Title: Customer Service Representative (Temp) Hourly Rate: $20/hr Looking for a reliable and friendly Customer Service Representative to join our team. This is a temp-to-hire opportunity with the potential for permanent placement, offering growth and development within a collaborative and fast-paced environment. Key Responsibilities: Provide exceptional customer service by responding to inquiries via phone, email, and chat. Address customer concerns, troubleshoot issues, and resolve complaints in a timely and professional manner. Process orders, returns, and exchanges while ensuring customer satisfaction. Maintain customer records and ensure accurate data entry into the system. Collaborate with other departments to ensure seamless service and problem resolution. Offer product or service recommendations based on customer needs. Follow up with customers to ensure their issues have been resolved and they are satisfied with the outcome. Qualifications: High school diploma or equivalent required; additional education or certifications in customer service a plus. 1-2 years of experience in customer service, retail, or call center environment preferred. Excellent verbal and written communication skills. Strong problem-solving skills and a customer-focused attitude. Ability to stay calm and professional under pressure. Proficiency in Microsoft Office and CRM software (preferred). Flexible, dependable, and able to work well in a team environment. Perks: Competitive hourly pay of $20/hr. Temp-to-hire opportunity with potential for long-term employment. Opportunity to grow professionally within the company. Supportive team culture and dynamic work environment. If you're passionate about providing excellent customer service and are looking for an opportunity to build a long-term career, we'd love to hear from you! All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $20 hourly 9d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in East Los Angeles, CA?

The average customer service agent in East Los Angeles, CA earns between $25,000 and $40,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in East Los Angeles, CA

$32,000

What are the biggest employers of Customer Service Agents in East Los Angeles, CA?

The biggest employers of Customer Service Agents in East Los Angeles, CA are:
  1. KFC
  2. AtWork Group
  3. Ozzie Carranza Insurance Agency-Farmers Insurance
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