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Customer service agent jobs in Gainesville, FL - 686 jobs

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  • Customer Service and Sales Professional (Real Estate)

    Berkshire Hathaway Homeservices Florida Network Realty-Fl 4.7company rating

    Customer service agent job in Lakeside, FL

    A Customer Service and Sales Professional (Real Estate) is a real estate agent who takes their clients through the purchase and sale of a property. Real estate transactions can be confusing and complicated, so clients rely on Customer Service and Sales Professionals to help them get the best value out of their purchase or sale. As a Customer Service and Sales Professional, you have fantastic customer service skills and are able to work with a large portfolio of clients and make each of them feel cared for and important. Job Responsibilities * Reach out to customers to find out what their real estate needs are and answer any questions * When ready to sell their home, help clients price their property well and give them advice on making it marketable * Communicate with other Customer Service and Sales Professionals so they are aware of the properties in your portfolio * Understand your real estate environment and the trends of home values in your area * Network within your local community to increase your client portfolio About Berkshire Hathaway HomeServices Florida Network Realty Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs. Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
    $24k-50k yearly est. 60d+ ago
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  • Associate Customer Account Specialist

    Advita Ortho

    Customer service agent job in Gainesville, FL

    Department Customer Service Employment Type Full Time Location Gainesville, FL Workplace type Onsite Reporting To Marla Reddish Key Responsibilities Skills, Knowledge & Expertise About Advita Ortho At Advita Ortho, everything we do is focused on innovation. Whether creating revolutionary ways to optimize the surgical experience, developing the latest in orthopedic implants and instruments, or using cutting-edge technology to improve efficacy and outcomes. These advancements transform the very experience of mobility and allow you to lead your patients to greater freedom. It's innovation in every step, every moment, every move.
    $27k-37k yearly est. 9d ago
  • Call Center Representative

    Lap of Love 4.0company rating

    Customer service agent job in Gainesville, FL

    Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care. Essential Functions & Responsibilities: Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents. Provide customer service by engaging in positive interactions with pet families Answer a high volume of customer service calls in a work from home/ remote environment Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules Gather and accurately document the pet's medical information and schedule appointments in an effective manner Meet all productivity, quality, and performance standards Go above and beyond to provide stellar customer service to pet families and our veterinarians Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines Other duties may be assigned to the employee to ensure the highest standard of customer service Requirements Experience working in high call volume, customer service, or call center environments A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported. Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom Previous experience in a work-from-home environment or working with minimal peer interactions High attention to detail and ability to adapt to new processes Expected to be present for work, on time, every day for the entire duration of their shift Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period. Physical Job Requirements: Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard. Ability to lift up to 15 pounds Schedule Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year Schedule includes nights/weekends/holidays Must attend mandatory 4-week intensive training program at the beginning of employment Benefits Medical Insurance Plans with 100% employee funded HSA option available Dental and Vision Insurance Plans Company Funded Wellness Resources (Mental, Financial, and Physical) Life Insurance (Basic, Voluntary, and AD&D) Long Term and Short Term Disability Insurance Retirement Plan (Traditional 401k with 3% match & Roth 401k) Generous Paid Time Off Generous Paid Parental Leave Bereavement Leave Training & Development Pet Insurance Remote Work From Home Compensation This position is hourly non-exempt and is eligible for overtime Hourly pay starts at $16.00 per hour
    $16 hourly Auto-Apply 13d ago
  • Customer Care Specialist

    Gleim 3.6company rating

    Customer service agent job in Gainesville, FL

    The Gleim sales team is enthusiastic, knowledgeable, service-oriented, responsive, and hard-working. As the first impression, as well as the "face" of the company to our clients, the Sales Team provides solutions to the training needs of those preparing for the accounting and aviation exams. Responsibilities: Recommend and select products for clients based on their needs and objectives Effectively present products and explain their benefits to potential and existing clients, both in-person and virtually Establish and maintain lasting relationships with clients through proactive outreach and follow-up Collaborate with team members to brainstorm strategies for client engagement and outreach initiatives Identify and pursue potential new clients in relevant markets Travel as needed to attend trade shows and represent the company Stay informed and demonstrate a solid understanding of various products and services Requirements: Must be able to work on-site in Gainesville, Florida Two-year degree or equivalent experience Excellent interpersonal and customer service skills, with the ability to work effectively in a team environment Strong initiative for outreach and the ability to present confidently to groups and individuals Comfortable with technology and possess a willingness to learn new tools and platforms Reliable, dependable, and motivated to achieve team goals References required. Drug testing and background check will be conducted upon a job offer. Gleim is a drug and smoke free workplace.
    $31k-36k yearly est. 60d+ ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service agent job in Palatka, FL

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 15d ago
  • Customer Account

    Global Channel Management

    Customer service agent job in Gainesville, FL

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Customer Account Specialist must have sales and customer service experience. Customer Account Specialist requires: Flexible with work hours Experience working in a goal oriented sales environment Microsoft Word, Outlook, Excel, Power Point Customer Account Specialist duties include: Consult with customers about their financial and personal objectives and offer loan solutions to help them achieve their goals Effectively identify customer credit needs and provide appropriate loan solutions • Build strong, trusting relationships with new and existing customers Additional Information $14/HR 5 months
    $14 hourly 60d+ ago
  • PARK SERVICES SPECIALIST - 37002128

    State of Florida 4.3company rating

    Customer service agent job in Alachua, FL

    Working Title: PARK SERVICES SPECIALIST - 37002128 Pay Plan: Career Service 37002128 Salary: $3,176.43/monthly $38,117.16/annually Total Compensation Estimator Tool Park Services Specialist (37002128) State of Florida Department of Environmental Protection ANTICIPATED VACANCY This position is located in Live Oak, FL Position Overview and Responsibilities: "Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply." This is moderately independent specialized work providing Visitor Services, Resource Management, Maintenance, Administration and Protection of Wes Skiles Peacock Springs State Park. Visitor Services: Explains facilities and services provided for public use, enjoyment, and education; meets visitors, answers questions, provides information and directions and enforces FPS dive policies. Attempts to resolve visitor complaints while maintaining good public relations. Provides natural and cultural history interpretive programs and services via tours, walks, and other means. Administration: Conducts revenue collection and reporting. Prepares forms and reports on a wide range of subjects including visitor use, visitor contacts, patrols, wildlife sighting and population counts, accidents, incidents, vehicle and equipment operations, property records, p-cards, purchase orders and requisitions, etc. Answers telephone, operates radio equipment, personal computer and maintains logs. Answers correspondence and maintains park files. Assists with volunteer and citizen support organization coordination. Acts as liaison between park and District Park Programs Development Specialist. Maintenance: Construct, maintain and repair small buildings, fences, trails, service roads, fire lanes, boardwalks, picnic sites, tools and equipment and all other necessary facilities. Maintain cleanliness of grounds and facilities. Performs routine inspections to ensure proper maintenance standards are met. Resource Management: Participates in the execution of all facets of prescribed fire. Understands issues with non-native species and implements vegetation and wildfire management plans; recognizes communities and maintains optimum species control via natural, mechanical, and chemical means. Implements site restoration projects such as reforestation and erosion control. Implements water resource management plans. Collects and records resource management data. Protection: Performs routine patrols and ensures visitors safety and enjoyment by enforcing park rules pertaining to all natural, historical, and archaeological facilities and resources. Opens and/or secures park facilities as appropriate. The duties of this position require the incumbent to reside on the property. Perform other related duties as required. Required Knowledge, Skills, and Abilities: KNOWLEDGE OF: Methods and techniques used in repair and/or maintenance of park maintenance of park facilities, equipment, and grounds maintenance Administrative practices to include but not limited to daily and monthly reports, collection of park fees and purchasing policies and understanding of the principles of natural resource management and its application FPS diving policies SKILL IN: Using a variety of hand and power tools/equipment Maintenance of facilities and grounds The operation and use of various kinds of equipment including tractors, zero radius mower, etc. Using a state computer and associated software programs, e-mail, internet, cash register and calculator ABILITY TO: Successfully meet position-specific DRP Burn Standards Work independently while balancing a wide variety of responsibilities Perform a variety of skilled trade functions Communicate effectively verbally and in writing Establish and maintain effective working relationships with others Perform physical labor using assorted power/gas tools and equipment Participate in resource management tasks, including but not limited to, prescribed fire activities, non-native plant removal which may include application of herbicide Train and coordinate volunteer & staff projects Accurately prepare reports Collect fees Understand and apply rules and regulations Identify and investigate problems Successfully complete ranger academy Minimum Qualifications: Valid Driver's License Reside on park property Work rotating shifts including evenings, weekends and holidays Successful completion of annual moderate pack test Position of Special Trust Requirement: This position is designated as a Position of Special Trust in accordance with DEP Directive 422, Positions of Special Trust or Responsibility. Successful completion of background screening will be required for this position. Pay: $3,176.43/monthly $38,117.16/annually 3 bed/2 bath mobile home available Our Organization and Mission: The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. Where You Will Work: Wes Skiles Peacock Springs State Park 18532 180th St Live Oak, FL 32060 Renamed to honor the late world-class explorer, diver, cinematographer and photographer Wes Skiles, Peacock Springs has two major springs, a spring run and six sinkholes, all in near pristine condition. Cave divers travel from all over the world to explore nearly 33,000 feet of surveyed underwater passages. The park features one of the longest underwater cave systems in the continental United States. Around the springs, four major plant communities are represented in the mature forest stands. An award-winning nature trail leads visitors on a path tracing the twisting tunnels of the caves far below their feet, educating hikers along the way. The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions (For more information, please click *************** * Tuition waivers; * Total Compensation Estimator Tool * And more! For a complete list of benefits, visit **************************** Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses: HR_********************************** HR_************************** An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $38.1k yearly Easy Apply 8d ago
  • Customer Service Associate

    Segrocers

    Customer service agent job in Gainesville, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD
    $23k-31k yearly est. Auto-Apply 6d ago
  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer service agent job in Chiefland, FL

    Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionMin Pay Rate $12.75 Max Pay Rate $13.5 We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. The salary range for this role is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's
    $12.8-13.5 hourly 60d+ ago
  • In-Store Sales and Customer Service Administrator

    On Top of The World Communities 3.9company rating

    Customer service agent job in Ocala, FL

    Bridgenet Communications is a leading provider of Internet and phone services, serving customers in On Top of The World Communities, Stone Creek, and Calesa Township. Some of our great benefits include: Paid Holidays & Vacations Weekly Pay Health Benefits & matching 401K Employee Assistance Program Employee Referral Program Discount on fitness membership Job Summary/Overview The In-Store Sales Customer Service Administrator plays a vital role in delivering an exceptional guest experience within the DCM office. This position blends administrative precision with a hospitality mindset-creating a welcoming atmosphere, anticipating needs, and ensuring every customer interaction reflects care, courtesy, and professionalism. Responsibilities include processing customer contracts and warranties, managing inventory systems, coordinating appointments, fielding calls, and supporting sales and service operations. With an emphasis on hospitality, this role strives to make each guest feel valued and well cared for from the moment they connect with us. Essential Duties and Responsibilities The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in different areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Greets every guest warmly, creating a welcoming first impression, whether in person or over the phone. Treats all customers with grace, patience, and attentiveness, ensuring they feel heard, respected, and supported. Offers personalized assistance, anticipating needs and guiding guests through services and solutions with clarity and care. Maintains a clean, organized, and professional front-office environment that reflects hospitality and pride. Demonstrates discretion and confidentiality, instilling trust and comfort in all guest interactions. Provides troubleshooting for customer orders, account status, and service concerns with empathy and professionalism. Interacts with customers to provide information, resolve issues, and follow up on requests promptly. Manages incoming calls on a multi-line phone system with polished phone etiquette and professional courtesy. Welcomes prospective buyers, introducing them to appropriate team members and ensuring a seamless transition. Offers accurate information on products, programs, promotions, and company offerings in a friendly, guest-focused manner. Closes sales by building rapport, understanding guest needs, and presenting solutions confidently. Completes all required paperwork, contracts, and documentation with accuracy and timeliness. Supports the store team with organized data, reports, and administrative guides. Creates and maintains daily, weekly, and monthly reports to support operational excellence. Assists with scheduling appointments, coordinating calendars, and facilitating efficient customer flow. Manages inventory controls, both in-store and in the field, with attention to detail and accountability. Handles billing and accounts payable processes with accuracy and confidentiality. Participates in opening and closing procedures in accordance with company standards. Works cross-functionally with related departments to ensure smooth operations and guest satisfaction. Communicates clearly and respectfully with colleagues, contributing to a positive and cooperative team environment. Assists with special events and hospitality initiatives that enhance the customer experience. Maintains in-depth knowledge of products, pricing plans, accessories, and service features, including competitor offerings. Remains current on evolving technology such as Wi-Fi, data devices, and entertainment platforms. Upholds OTOW standards, company values, and hospitality protocols at all times. Maintains a positive and professional demeanor with residents, visitors, and coworkers. Promotes a safe and orderly workplace through proactive attention to safety and equipment maintenance. Performs other duties as assigned Qualifications (Education, Experience, Technical Skills) Education and Experience: High School Diploma or equivalent required 2+ years of sales or technical support experience required CRM system experience preferred Skills and Knowledge: Must be able to read, write, and understand English and have strong verbal and written communication skills Bilingual (Spanish) preferred but not required PC proficiency is essential Microsoft Office skills required Customer service and service recovery skills are required Must have a strong attention to detail, be well organized, and be able to multitask, prioritize, and plan to accomplish tasks Ability to work effectively in a team setting and be able to meet deadlines efficiently Personal Attributes: Strong emotional intelligence Honesty and integrity Proactive mindset, inquisitive, detail-oriented Qualifications Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. * Drug-free workplace *
    $28k-35k yearly est. 10d ago
  • Customer Service Rep(05091) - 143 West Noble Ave Williston Fl

    Domino's Franchise

    Customer service agent job in Williston, FL

    It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists Additional Information Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $24k-32k yearly est. 10d ago
  • Customer Service Representative - State Farm Agent Team Member

    Gabe Oleksy-State Farm Agent

    Customer service agent job in Palatka, FL

    Job DescriptionBenefits: Bonus based on performance Competitive salary Free food & snacks Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Gabe Oleksy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Uncovering customer needs through a discovery conversation. Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 16d ago
  • Call Center Customer Service Representative

    CDS Family & Behavioral Health Services 3.4company rating

    Customer service agent job in Gainesville, FL

    CDS Family & Behavioral Health Services, Inc we are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management. You should be able to make outbound calls to the customers informing them about promotional offers. In addition to this, you should be able to gather feedback from customers and maintain a record of the same. Furthermore, you should process customer refunds and handle any special requests professionally. To perform at this job role, you should be aware of the customer service practices and maintain a calm composure at all times. Also, you should be able to maintain an accurate record of all customer details and update the same in a timely manner. Get in touch with us if you have the experience and skills, we are looking for. We would love to have you onboard. Responsibilities Making daily inbound and outbound calls Listening and addressing customer queries Building a long-lasting business relationship with clients Maintaining and updating the record of all customer communications Providing clients with the necessary product information Processing customer applications and refund requests Escalating urgent queries to the senior management Making follow-up calls Informing clients about promotional offers Maintaining and updating call logs Responding to customer emails Calling clients to obtain and verify relevant information Managing customer database Requirements Bachelor's degree in Business Management, Business Administration, or a related field Proven work experience as a Call Center Customer Service Representative, Call Center Representative, or a related field Knowledge of customer service practices and guidelines Highly detail-oriented and organized individual Excellent communication and interpersonal skills Ability to handle stressful situations and maintain a calm composure Good computer skills Strong time management and multitasking skills Ability to work independently and collaboratively with the team Having an eye for detail and good listening skills Ability to offer excellent customer service
    $22k-27k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Ric Hansen-State Farm Agent

    Customer service agent job in Gainesville, FL

    Job DescriptionROLE DESCRIPTION: As a Customer Service Representative for Ric Hansen State Farm, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency
    $24k-32k yearly est. 5d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tish Oleksy-State Farm Agent

    Customer service agent job in Gainesville, FL

    Job DescriptionABOUT OUR AGENCY: With over 30 years as a State Farm agent, our office is a fast-paced, goal-driven environment where motivated individuals can thrive. Were a high-achieving agency, consistently ranking among the top in production, and we provide real opportunities for career growthour Agent Aspirant Program has helped launch multiple successful agency owners. Our team is structured for success, with dedicated outbound specialists focused on bringing in new business and in-book specialists building lasting relationships with existing clients. If you enjoy a challenge, love hitting goals, and want to be part of a team that works hard and wins together, this is the place for you. We offer competitive commissions, individual and team bonuses, health insurance, a SIMPLE retirement plan with a 3% match, and paid vacation & sick days. Our culture is energetic and rewardingwe dont watch the clock; we chase success. Outside the office, we stay active in the community, supporting charities like PACE Center for Girls, Habitat for Humanity, and Bread of the Mighty. If you're looking for more than just a job and want to build a meaningful career in a supportive environment, wed love to meet you! Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $24k-32k yearly est. 4d ago
  • CSR

    CFL Pizza, LLC

    Customer service agent job in Gainesville, FL

    Job Description Hiring Immediately! As a team member at Pizza Hut, it's your job to help make hungry people happy as a cook, CSR, or production person. We offer flexible schedules to meet your needs in a great environment! Pizza Hut could be the right next step for you! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be part of a large restaurant franchise! If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed! May be eligible for benefits and vacation based on hours worked. Must be at least 16 years of age. Hourly compensation depends on experience Ability to work nights and weekends preferred Benefits Medical/Dental/Vision Insurance after one year averaging 30 hours or more One week paid vacation after one year averaging 30 hours or more Company-paid GED Program Employee Assistance Program 401(K) available after 6 months, must be 20.5 years old. Enrollment in January Career Advancement Opportunities
    $24k-32k yearly est. 5d ago
  • Veterinary Client Service Representative I/II (CARE)

    Care 4.3company rating

    Customer service agent job in Gainesville, FL

    Classification Title: Client Service Representative I/II (CARE) Classification Minimum Requirements Veterinary CSR I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Veterinary CSR II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Job Description: The UF Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our specialty services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital. This position is responsible for facilitating client's visits, directing communications with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relation skills, the initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills, strong interpersonal skills, and project a professional image. Must be outgoing, full of enthusiasm and a team player. This position operates Monday through Friday during normal business hours (varying shifts between 7 a.m. and 6 p.m.). As essential personnel, some weekends and holidays will be required. Expected Salary: $17-$20 hourly Preferred Experience in veterinary medicine or in a clinic environment Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
    $17-20 hourly 60d+ ago
  • Emergency Client Service Representative (Part-Time)

    Part-Time

    Customer service agent job in Gainesville, FL

    Classification Title: Emergency Client Service Representative (Part-Time) Classification Minimum Requirements: High school diploma or equivalent and one-year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience. Job Description: The UF Small Animal Hospital Client Services is recruiting for Client Service Representatives supporting our emergency services. We are looking for excellent communicators who thrive in a busy environment with many opportunities to problem solve, communicate, and support efficiency on a daily basis. These positions are integral members of the patient care team and act as a point person for communication with clients, referring veterinarians, and other areas of the hospital. This position is responsible for facilitating client's visits, directing communications with clients during their visit, and acting as a liaison between the client and the staff to ensure the visit goes smoothly. Individual must possess the ability to empathize with clients that are distressed by long waits, scheduling glitches, and other problems. Individual should genuinely care about people and animals, possess excellent communication skills, be highly organized, have strong public relation skills, the initiative to problem solve, active listening skills, confidence in handling customer interactions, relationship building skills, strong interpersonal skills, and project a professional image. Must be outgoing, full of enthusiasm and a team player. The available shifts: Saturday and Sunday from 12 p.m. to 10:30 p.m. for a total of 20 hours per week Thurs & Fri 8:30pm to 7am Expected Salary: $17-$20 /hr Special Instructions to Applicants: In order to be considered, you must upload your cover letter and resume. Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.
    $17-20 hourly 50d ago
  • BDC Representative

    Beck Automotive Group

    Customer service agent job in Palatka, FL

    BDC Representative - Automotive Experience Highly Preferred Beck Automotive Group Job Introduction: The Beck Automotive Group owns 5 dealerships; it is growing and looking for career-minded professionals who want to grow with our 400-employee organization. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. At Beck, we are searching for a talented BDC Representative that can assist our growth in our automotive enterprises. About Us: Beck Automotive Group is a dynamic and rapidly expanding automotive dealership group with a strong commitment to excellence and community engagement. Job Description: As a BDC Representative at Beck Automotive, you will act as a liaison between the dealership's service department and our customers, ensuring a smooth and efficient process. This department is responsible for handling customer inquiries, scheduling service appointments, and providing exceptional customer service. The role requires strong communication skills, attention to detail, and a customer focused approach to improve service retention and enhance the overall customer experience. Key Responsibilities: Customer Service Answer a high volume of incoming calls while providing excellent customer service. Maintain and update customer information in the CRM system. Address all customer inquiries and concerns regarding service and parts. Follow up with customers after service visits to ensure satisfaction and gather feedback. Maintain a professional and courteous demeanor in all customer interactions. Appointment Scheduling Schedule service appointments and follow up with customers to confirm or reschedule. Manage appointment calendars and ensure efficient scheduling. Follow up with 'no show' to re-engage and reschedule appointments. Lead Generation and Relationship Building Identify service leads through outbound calls and other communication channels. Build rapport with customers to foster loyalty and repeat business. Implement personalized contact strategies to enhance customer experience. Proactively contact customers to schedule regular and recall maintenance and preventative services. Qualifications: Strong customer service and communication skills. Ability to handle high volume of calls and other communication efficiently. Ability to work independently and/or as part of a team in a fast-paced environment. Strong organizational, relationship-building, and time management skills. Ability to multitask and prioritize customer needs. Knowledge of the automotive industry and vehicle maintenance is preferred. Previous experience in customer service, sales, or telemarketing is highly preferred. Requirements: Ability to provide and exhibit great customer service skills High School Diploma, GED or equivalent Maintain professional business attire and appearance Self-starter and ability to be a great team player Valid in-state driver's license and automobile insurance Resume must be uploaded, and application questionnaire must be completed for immediate consideration. Must be able to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing including background checks, MVR, and drug screening. Company Benefits: Competitive Pay Plan: We recognize and reward your contributions. Low-Cost Health Insurance: Starting as low as $82.07 per pay period. Quality Dental & Vision Insurance: Comprehensive coverage for your well-being. Amazing Scholarship Program: 100% paid college tuition for you, your spouse, or children. Company Paid Life Insurance: $25,000 benefit for your peace of mind. Daycare Assistance: We provide 50% of daycare premium costs at participating locations. Work-Life Balance: We're closed every Sunday, allowing you to recharge. Retirement 401(k) Plan: Plan for your future. Company Provided Training: We invest in your professional development. Paid Vacation: Take time off to relax and rejuvenate. 6 Paid Holidays: Celebrate special moments with your loved ones. Employee Purchase Discounts: Enjoy special pricing on our vehicles, parts, and service. Drug-Free Workplace: We prioritize safety and well-being. Terms We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-41k yearly est. 60d+ ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service agent job in Ocala, FL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 43d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Gainesville, FL?

The average customer service agent in Gainesville, FL earns between $19,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Gainesville, FL

$24,000
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