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  • Customer Service Associate

    Gainor Staffing 4.0company rating

    Customer service agent job in Dallas, TX

    Our client is a well-known consumer product manufacturer. They are seeking a detail-oriented individual to join the team as a Customer Service Associate. This position is based in Dallas, TX with a hybrid schedule that rotates 2 weeks fully on site and 1 week remote. Who You Are Bring at least 6 months of customer service experience Demonstrate exceptional communication skills and ability to engage with a diverse range of customers Exhibit warmth, empathy, and professionalism in every interaction Possess strong attention to detail and the ability to learn and retain information quickly Are comfortable using basic computer systems and following standard operating procedures Must have schedule flexibility to work three different shifts: 7 AM - 3 PM, 8 AM - 4 PM, and 10 AM - 6 PM What You'll Do Answer incoming calls from customers and retailers regarding after-sales servicing of products Provide accurate updates on service status and resolve inquiries with care Enter data into computer system and manage workflow steps efficiently Review service estimates with customers and process payment authorizations Perform administrative tasks such as scanning, filing paperwork, and documenting quality issues Prepare products for return to customers, including inspection and packing Greet customers and visitors to ensure a positive experience Escalate incomplete warranty issues and allocate service jobs to appropriate departments What Success Looks Like Every customer receives a service experience that exceeds expectations Quality and productivity standards are consistently met Records are accurate and procedures are followed diligently You contribute to a positive, collaborative team environment Reliability and professionalism are demonstrated in all interactions Salary Range: $50,000 - 52,000 annually, based on experience Location: Dallas, TX - Hybrid (2 weeks on site, 1 week remote, rotating schedule) Gainor is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Gainor are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, creed, sex, sexual orientation, gender (including gender identity and expression), age, national origin, immigration status, marital or familial status, citizenship status, ancestry, physical or mental disability, genetic information, reproductive health decision making, veteran or military status, or any other characteristic or status protected under applicable federal, state, or local law.
    $50k-52k yearly 1d ago
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  • Customer Success Specialist

    Net2Source (N2S

    Customer service agent job in Plano, TX

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Onsite from Plano,TX Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with O&G or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $30k-55k yearly est. 2d ago
  • Customer Care Representative

    Aptino, Inc.

    Customer service agent job in Plano, TX

    🚀 Job Opportunity: B2B Customer Support Specialist 🕒 Job Type: Full-Time | Direct Hire 🎓 Fresh Graduates Welcome ✨ Hybrid work opportunity available after 3-4 months of in-office training Our client, a leading AI-driven retail brand known for high-quality branded T-shirts, is expanding their support team and is looking for a B2B Customer Support Specialist. This role is ideal for candidates who enjoy problem-solving, working with data, and learning how AI is transforming customer support. 🧠 About the Role Handle B2B customer support through email and chat only (no phone calls). Work in an AI-focused, automation-driven environment-this is not a high-volume call center role. Research, analyze, and resolve customer issues efficiently and accurately. Identify root causes of issues and suggest improvements to processes and workflows. Use customer data and metrics such as CSAT, NPS, and performance reports to drive service improvements. Collaborate with cross-functional teams to improve automation, self-service tools, and operational efficiency. Play an active role in enhancing the overall customer experience and journey. ✅ Must-Have Qualifications Bachelor's degree (required). Positive, high-energy attitude with excellent written and verbal communication skills. Strong analytical and problem-solving mindset. Comfortable conducting online research to find accurate solutions. Eagerness to learn and work with AI tools and new technologies. Flexibility to work morning or afternoon shifts (🚫 no night shifts). Experience with Zendesk is a plus but not mandatory. 🌟 If you're excited about working in an AI-powered company, solving problems creatively, and growing your career in customer support, we'd love to hear from you!
    $28k-35k yearly est. 2d ago
  • Customer Support Representative

    Seneca Resources 4.6company rating

    Customer service agent job in Richardson, TX

    Customer Support Representative Schedule: 9-6 onsite Mon-Fri Customer Service Representative is responsible for answering customer inquiries or complaints, processing orders, researching and resolving requests to improve sales and maintain customer satisfaction. Maintains an ongoing relationship with customers, field sales, distribution, purchasing, manufacturing and marketing. Provides day-to-day training support for new staff. Responsibilities: · Uses professional written and verbal communications to provide pricing, availability, and schedule information within established guidelines. Suggest additional and/or alternative products or services to meet customer needs. Researches and obtains resolution of a variety of customer inquiries. Serves as a communication link between customers and sales staff to assure responsiveness. · Processes orders received by e-mail, telephone, Fax, EDI, and/or through personal customer contact. Expedites the delivery of selected orders. Tracks order activity and alerts appropriate staff of any potential delivery problems. Performs backend order maintenance to ensure efficient order processing. · Tracks order activity and alerts appropriate staff of any potential delivery problems. Expedites the delivery of selected orders as needed. · Fosters open communication internally and externally and champions creative change to improve processing and service levels. Takes on special projects. Delivers assignments within specified time allowance. · Completes specific training modules and department training to develop and enhance product knowledge and understanding of processes, procedures and protocols. Provides guidance and assistance to new or less experienced staff. Documents procedures as required. · Supports committed accounts and/or sister-companies to ensure delivery of exceptional service and to build commitment and satisfaction while providing complete solutions/resolutions to issues. This includes monthly responsibilities assigned such as EDI. · Performs other similar and related duties as required. Qualifications: · Customer service experience · Retail background is a plus · Strong written and verbal communication skills About Seneca Resources: Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, North Carolina and New York that service clients throughout the United States. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.
    $29k-35k yearly est. 5d ago
  • Customer Service Representative

    Tata Consultancy Services 4.3company rating

    Customer service agent job in Plano, TX

    The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year
    $40k-55k yearly 4d ago
  • Call Center Agent

    Pyramid Consulting Group, LLC 4.0company rating

    Customer service agent job in Dallas, TX

    Our client, a luxury brand, is seeking a Call Center Agent to join the team onsite in Dallas, TX. Job Duties Include: Answer incoming telephone calls regarding after-sales servicing of watches Call customers and jewelers regarding the status of watches for after-sales servicing Manage watches properly when receiving or returning Greet customers and visitors properly as they arrive Perform admin tasks as needed, including scanning, filing, etc. Escalate warranty issues as they arise Enter data into ERP system Review estimates with customers Assist with invoicing Prepare inspection and packing of watches after invoicing Take pictures of incoming watches Maintain switchboard related documents Ad hoc duties as needed and assigned Job Qualifications Include: High school diploma 1+ years of related experience Strong computer skills and attention to detail Excellent customer service and communication skills Ability to type Ability to follow directions and Standard Operating Procedures Salary: $52,000 annually The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.
    $52k yearly 4d ago
  • Customer Care Representative

    Prokatchers LLC

    Customer service agent job in Dallas, TX

    Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information
    $28k-35k yearly est. 1d ago
  • Customer Success Specialist

    J.Hilburn 4.2company rating

    Customer service agent job in Lewisville, TX

    The Stylist Success Specialist position will help J.Hilburn Stylists feel confident and equipped to provide 5 star concierge service to their Clients and grow their business while also ensuring that the Stylist feels valued by the company. Core Accountabilities and Responsibilities 5-star Concierge Service Concierge service mentality: Demonstrate a relentless commitment to supporting Stylist business success with a proactive, solutions-first approach. Multi-channel responsiveness: Deliver timely, white-glove service via phone, email, live chat, and text channels to support Stylist and Client inquiries. Fit and product support: Provide guidance and advice on product fit, design, and ordering to support Stylist expertise and Client satisfaction. Problem resolution: Troubleshoot complex issues with persistence and professionalism, ensuring complete and satisfying resolution for the Stylist. Stylist Partnership Development Business partnership mindset: Build authentic relationships with Stylists and act as a trusted partner in their business growth. Proactive outreach: Identify opportunities to check in with Stylists, support onboarding or transitions, and proactively offer help without being asked. Insight sharing: Surface useful trends or recurring challenges to company leadership to improve systems and drive service enhancements. Advocacy and follow-through: Ensure the Stylists will feel seen, heard, and supported by owning their issue from start to finish. Knowledge and Process Execution Policy and procedure fluency: Continously learn knowledge of J.Hilburn processes, programs, and systems accurately in daily support. Knowledge base utilization: Reference and contribute to the internal knowledge base to support continuous service quality improvement. Process adherence: Follow standard operating procedures to ensure consistency and professionalism in every interaction. Documentation and ticketing: Accurately record service requests, updates, and resolutions in the appropriate systems. Cross-functional Collaboration Stylist Success Team Collaboration: Communicate openly and respectfully with peers, sharing knowledge and supporting group success. Cross-functional Team Collaboration: Collaborate respectfully and effectively with other departments to align on solutions, share insights, and support Stylist-facing initiatives. Required Knowledge, Skills, and Abilities Delivering support across multiple channels (phone, email, chat, sms) in a fast-paced Strong problem-solving, communication, and relationship management skills. Strong proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with CRM systems (e.g., Zendesk, Salesforce, Freshdesk). Ability to resolve complex service issues with a high level of professionalism, persistence, and empathy. Providing fit and product advice, ideally within apparel, tailoring, or styling environment. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Working with independent contractors, business owners, or Stylists, offering tools, guidance, and support to help grow their business. Required Education and Experience Bachelor's degree in Fashion Merchandising, Business, Communication, or a related field preferred. 5+ years of customer service or sales experience, preferably in high-end retail client-facing, apparel/fashion, e-commerce, or concierge services. Familiarity with interpreting and navigating backend order systems, customer profiles, and inventory tools. Familiarity with building successful rapport and loyalty with clients. Proven record of adaptability and resilience while thriving in a fast-paced environment by staying composed, flexible, and ready to take initiative. Familiarity with CRM systems, ticketing platforms, or customer support software (e.g., Zendesk, Salesforce, Freshdesk, etc.). Travel There is minimal anticipated travel required for this position. Annual and Semi-Annual Company Conferences, usually in the DFW area This is an ONSITE position 4 days/week, Monday through Thursday, Fridays are remote and occasionally on the weekend.
    $30k-48k yearly est. 3d ago
  • Customer Service Representative

    Catapult Solutions Group

    Customer service agent job in Grapevine, TX

    **Spanish is a Requirement** Compensation: $55k-$65k Plus Bonus (Up to $1000/Month) The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency. Core Competencies Customer-Centric Mindset Analytical Problem-Solving Attention to Detail and Accuracy Composure and Patience Exceptional Communication Skills Adaptability and Flexibility Professionalism and Positive Demeanor Dependability and Accountability Multitasking and Organizational Efficiency Essential Duties And Responsibilities Customer Service and Communication Answer the phone with a positive, energetic voice; listen attentively to the customer. Answer all emails in a timely and professional manner. Contact customers via phone or email with follow-up information. Provide customers with order confirmation and shipping information. Assist customers in problem resolution and escalate to the Customer Service Manager when needed. Resist telling a customer “no” until all resources have been exhausted. Always offer a solution if the exact material requested is unavailable. Work directly with the Customer Service Manager on any difficult situations. Order Management and Processing Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy. Monitor open orders and proactively manage any delays or updates. Obtain necessary information from customers to ensure prompt and efficient order processing. Provide accurate pricing and inventory information. Sales and Technical Support Provide support to the sales team with any administrative or customer-related needs. Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team. Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team. Documentation and System Management Keep up-to-date customer notes and records in the NetSuite system. Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates. Administrative and Organizational Duties Maintain accurate and complete documentation of customer interactions in NetSuite. Assist with invoicing support and shipping documents as needed. Support warehouse and fulfillment activities with clear communication and paperwork. Proactively identify potential issues in order flow and escalate accordantly. Routine Duties And Responsibilities Ensure customer complaints are addressed and resolved in a timely manner Prepare order entry and ensure data is accurate Maintain clear communication with your team; it is essential Have a solid grasp of our products and services we offer Ensure that management personnel are kept informed of all pertinent customer issues Other duties as assigned and directed Supervisory Responsibilities This position has no supervisory responsibilities. Supervision Received This position reports to the Customer Service Manager. People Contact Ability to work with other employees, customers and vendors. Qualifications Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite) Capable of operating standard office equipment Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively. Able to perform work with a high degree of precision Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity. Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers. Education And/Or Experience Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience. Preferred experience: 5 years' experience working in an office environment with business-to-business customer service duties. Certificates, Licenses, Registrations Required: Valid Driver's License Language Skills Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees. Ability to write and read reports. Mathematical Skills Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required. Work Environment This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives. May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty. The noise level in the work environment is usually moderate.
    $55k-65k yearly 1d ago
  • Customer Service Rep

    Beacon Hill 3.9company rating

    Customer service agent job in Mansfield, TX

    Pay: $17-$18 per hour Schedule: Monday-Friday, 8:00 AM - 5:00 PM (1-hour lunch) Temp-HIRE We are seeking a reliable and customer-focused Customer Service Representative (CSR) to join our team. This role involves assisting customers with rental car pick-up and drop-off, performing vehicle inspections, and ensuring a smooth and positive experience. Key Responsibilities Greet and assist customers during vehicle pick-up and drop-off. Complete paperwork and checklists following vehicle inspections. Perform light cleaning of vehicles when necessary. Work primarily outdoors with some duties inside the warehouse. Qualifications Strong customer service and communication skills. Ability to work in outdoor conditions. Detail-oriented and organized. Previous experience in customer service or automotive industry is a plus. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
    $17-18 hourly 4d ago
  • Bilingual Customer Service Representative

    Staffing Now 4.2company rating

    Customer service agent job in Irving, TX

    SNI Companies has partnered with a reputable financial services company in Irving, TX that is seeking a Bilingual Customer Service Advisor to join their team. This opportunity is ideal for someone interested in a role that combines both sales and customer service skills. This is a hybrid opportunity, 80% remote, 20% in office. Candidates will be required to complete training on-site. Responsibilities: Following established procedures and guidelines answering a wide variety of inbound calls from new and existing customers with the highest degree of courtesy and professionalism Listens attentively to customer needs and concerns; demonstrates empathy while maximizing opportunity to build rapport with the customer. Recognizes and creates potential sales opportunities that support the sales team Consistently meets established call handling and lead generation metrics. Builds and maintains effective internal working relationships and supports team in meeting company goals. Job Qualifications: 5 years plus previous sales experience in a warranty or insurance company environment Must be able to demonstrate proper skill handling of customers, claims and payable processes, and the generation of sales opportunities. Superior communication skills and phone presence. Bi-lingual skills required. Strong negotiation and conflict resolution Able to meet Key Performance Goals on a daily, weekly and monthly basis Results oriented, and ability to multi-task and successfully work in a fast-paced, self-directed environment. Ability to work independently and as part of a team.
    $28k-33k yearly est. 5d ago
  • Customer Service Representative

    Joon Loloi

    Customer service agent job in Dallas, TX

    About Us: Born from Loloi Rugs - an industry leader that has been trusted by thousands of the world's top designers and retail stores - Joon Loloi is an e-commerce retail destination delivering an insider's perspective on home furnishings. Our online selection of furniture, rugs, lighting, and décor is a combination of exclusive in-house design, signature trademarks, and expertly curated pieces for every room and everyone. Security Advisory: Beware of Frauds Protect yourself from potential fraud and verify the authenticity of any job offer you receive from Loloi. Rest assured that we never request payment or demand any sensitive personal information, such as bank details or social security numbers, at any stage of the recruiting process. To ensure genuine communication, our recruiters will solely reach out to applicants using an @loloirugs.com email address. Your security is of paramount importance to us at Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. Joon Loloi is looking for a talented Customer Service Representative. Here at Loloi we craft products to create beautify spaces and we are seeking to develop a unique customer experience that embodies eCommerce, inspiration, value add services, design tools, and community for design enthusiasts and trade professionals alike. Our Customer Service Representative will most often be the first point of contact for our customers, handling inbound and outbound calls with professionalism, courtesy, and efficiency. The primary responsibility will be to provide exceptional customer service and support, resolving inquiries, and ensuring overall customer satisfaction. This position requires excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. As an integral part of the Joon Loloi Customer Experience Team, this role will work closely with Training, Branding, and Merchandising to ensure they have a deep understanding of the product, the brand and provide exceptional service through every customer contact. This position is based on-site Monday-Friday at our Dallas, TX headquarters. Responsibilities Handle Inbound Calls: Receive incoming calls from customers, addressing their queries, concerns, and requests promptly and accurately. Offer personalized solutions to meet their specific needs Outbound Calls: Make outbound calls to follow up on customer inquiries, conduct surveys, confirm appointments, or inform customers about new products and services Customer Support: Provide excellent customer support via phone, email, or chat. Assist customers with troubleshooting issues, navigating through products/services, and resolving complaints to ensure a positive experience Product Knowledge: Acquire in-depth knowledge of the company's products, services, and processes to effectively assist customers and address their inquiries Data Entry: Accurately document customer interactions, inquiries, and feedback in the company's database or CRM system. Maintain detailed records for future reference and follow-up Problem Resolution: Proactively identify and resolve customer issues, ensuring their concerns are addressed in a timely and satisfactory manner Upselling and Cross-Selling: Identify opportunities for upselling or cross-selling products and services to customers, enhancing their overall experience and contributing to revenue growth Team Collaboration: Work collaboratively with other team members and departments to ensure smooth operations, escalate complex issues when necessary, and participate in ongoing training and skill development Adherence to Policies: Comply with company guidelines, call center protocols, and established processes to maintain high-quality service delivery and uphold the organization's reputation Performance Metrics: Achieve individual and team performance goals, including call handling metrics, customer satisfaction scores, and sales targets, as applicable Experience, Skills, & Ability Requirements High school diploma or equivalent; additional education or certifications are a plus Previous experience in a call center or customer service role is preferred but not mandatory Previous experience in design or keen interest in interior design Excellent communication skills, both verbal and written, with a strong command of the English language Active listening skills and the ability to empathize with customers' needs and concerns Strong problem-solving skills and the capacity to think quickly on your feet Basic computer proficiency and familiarity with CRM software and call center systems Patience, resilience, and a positive attitude even during challenging interactions Ability to multitask and manage time effectively in a fast-paced environment Willingness to work flexible hours, including evenings, weekends, and holidays, if required Highly organized and skilled at time management Possess personal qualities of integrity, credibility, and commitment to corporate mission What We Offer Comprehensive health, dental, and vision benefits 401(k) with employer match Paid parental leave A culture that fosters ongoing growth opportunities A stable, growing family-owned company that looks after its employees Loloi Rugs/Joon Loloi does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
    $26k-34k yearly est. 4d ago
  • At Home BCBA

    Action Behavior Centers

    Customer service agent job in Mansfield, TX

    APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: An intentional focus on small caseloads with a compassionate care approach. 2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package from $84,500 to $120,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. *BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Sign On Bonus: Up to $10,000 based on start date and location. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the expenses of your transition. 401(k) with Company Match: Boost your retirement potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours. Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr.?BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr.?Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence-based ABA practice Research & Innovation: Collaborate with Dr.?Linda?LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Develop Treatment Plans that are clinically sound and engaging Supervise and Mentor RBTs to support consistent, high-quality care Collaborate with Families to set goals, track progress, and celebrate growth Deliver Evidence-Based Therapy in a supportive, play-focused environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025 ?#LI-Onsite
    $20k-29k yearly est. 17d ago
  • QX Service Specialist I

    Shimadzu Scientific Instruments 4.2company rating

    Customer service agent job in Dallas, TX

    DescriptionQX Service Specialist Location: Dallas, TX Salary: $97,000 - $99,000 per year Who are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide? What can Shimadzu offer YOU? Our Culture - A work environment that values diversity, inclusion & belonging Competitive Compensation - Day 1 Benefits & Competitive Salary Retirement Benefits - Matching 401K & Profit-Sharing Program Professional Growth - Clear pathways for Career, Leadership and Personal Development Health Benefits - Flexible Spending/Health Savings Accounts Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan Education - Tuition Assistance Program for both graduate and undergraduate levels Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs Work Flexibility - Business casual Dress Attire & casual (jeans) Friday! Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan. For Employees residing in Connecticut, Massachusetts, New Jersey, and California: Additional compensation is offered through a Cost-of-Living Adjustment (COLA). Position Summary: Shimadzu Scientific Instruments is seeking an QX Service Specialist to join our team! As the regional expert in our LCMS QX multiplexing systems, you'll provide critical field-based service and technical support for key customer accounts across your territory. This role is responsible for installation, repair, maintenance, and customer support for high-performance liquid chromatography and mass spectrometry platforms. If you enjoy working hands-on with advanced instrumentation, thrive in customer-facing roles, and want to support science that makes a difference, this position could be a great fit. JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO: Install, repair, and maintain LCMS and LC instrumentation configured with QX multiplexing. Serve as the regional technical lead for QX systems, supporting Field Service and Technical Support personnel as needed. Provide basic customer training during install and post-install support. Act as a troubleshooting expert for customer and internal escalations Maintain service documentation and CRM updates daily. Collaborate with regional teams, including Sales, Product Specialists, and Technical Support. Travel frequently within your assigned territory (typically day trips; some overnight). EDUCATION AND QUALIFICATIONS: Bachelor's degree in Chemistry or a related scientific discipline (advanced degrees preferred). At least 5 years of field experience servicing LCMS instrumentation. Proficiency in reading chromatograms and interpreting MS data. Strong communication, problem-solving, and customer service skills. Valid driver's license and ability to travel up to 60%. At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications, accompanied by a salary adjustment. COMPENSATION AND BENEFITS: This non-exempt, full-time position comes with a competitive salary range of $97,000 to $99,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Eligible benefits include a 401K matching program and discretionary yearly contributions, with detailed information provided at the final interview stage. In your first year, you will receive 10 paid vacation days, 8 paid personal days (or state sick leave in California/Puerto Rico), 8 scheduled holidays, and 3 floating holidays. After one year, you'll have access to a generous short-term disability program, with premiums fully covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66 2/3% for weeks 7 to 12. Additional variable compensation includes an incentive plan based on performance goals, paid semi-annually in April and October, along with a potential discretionary year-end bonus. The offer also includes a company car (with a $55 deduction for personal use) and a company phone, fully funded by the employer, which remains company property but can be used for personal calls. For more details on benefits, please visit ************************** Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means. EEO Statement: Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here . Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Team Player - Works well as a member of a group Thought Provoking - Capable of making others think deeply on a subject EducationPHD of Analytical Chemistry (preferred) Bachelors of Chemistry (required) Skills Instrument Repair (required) Instrument- LCMS (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $97k-99k yearly 6d ago
  • Service Dispatcher Coordinator

    Malin 3.1company rating

    Customer service agent job in Addison, TX

    Malin is a leading provider of forklift repair and maintenance services. We are dedicated to ensuring our customers' equipment operates efficiently and safely. We are seeking a highly organized and proactive Field Service Coordinator to join our team and organize field service operations. Job Summary:The Field Service Coordinator will be responsible for scheduling and dispatching technicians to various job sites to perform maintenance and repairs on forklifts. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks simultaneously. Key Responsibilities: Schedule and dispatch technicians to job sites based on priority and availability. Communicate with customers to confirm service appointments and provide updates on technician arrival times. Monitor technician progress and provide support as needed to ensure timely completion of work. Maintain accurate records of service calls, technician assignments, and job status. Coordinate with the parts department to ensure technicians have the necessary parts and tools for each job. Handle emergency service requests and adjust schedules as needed to accommodate urgent repairs. Use GPS technology to locate and track technicians in the field. Provide excellent customer service by addressing customer inquiries and resolving issues promptly. Collaborate with the service manager to optimize technician routes and improve efficiency. Qualifications: High school diploma or equivalent; additional education or training in logistics or a related field is a plus. Previous experience in dispatching or coordinating field service operations, preferably in the forklift or heavy equipment industry. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Proficiency in using dispatch software and other computer applications. Ability to work under pressure and handle emergency situations effectively. Knowledge of forklift repair and maintenance is an advantage. Benefits: Competitive hourly rate Health, dental, and vision insurance after 30 days Paid time off after 90 days Paid holidays Eligible to participate in 401k on day 1 Opportunities for professional development and advancement
    $25k-30k yearly est. 5d ago
  • Call Center Representative

    Teksystems 4.4company rating

    Customer service agent job in Irving, TX

    *Job Description* We are hiring for *two key roles*: *Customer Accounts Representative* and *Customer Care Representative*. Candidates must be open to either position and will be cross-trained across departments. *Customer Accounts Representative* * Monday - Friday * 8:00 AM - 5:00 PM * Two late nights per week (11:00 AM - 8:00 PM; never on Friday) * Every other Saturday (8:00 AM - 12:00 PM) * One week per month: 7:00 AM - 4:00 PM with Saturday 7:00 AM - 12:00 PM * Light collections role: calling customers who are 1-29 days past due * Assist customers with: * Adding credit cards * Updating expired payment methods * Enabling auto-pay * Resetting passwords * Heavy collections handled by another department *Customer Care Representative* * Monday - Friday * 8:00 AM - 5:00 PM & 9:00 AM - 6:00 PM * One Saturday per month (8:00 AM - 12:00 PM) * Answer inbound calls from customers regarding: * Account assistance * Payment options * Title requests * Website login issues * Bachelor's degree required * 1-2 years of professional work experience * Strong customer service and problem-solving skills * Excellent communication skills * Attention to detail and ability to learn quickly * Experience in: * Call center or customer service * Data entry * Financial services or account management (preferred) *Experience Level* Entry to Mid-Level *Job Type & Location* Contract-to-Hire Irving, TX Starting pay 21.50 - 23.00 *Job Type & Location* This is a Contract to Hire position based out of IRVING, TX. *Pay and Benefits*The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in IRVING,TX. *Application Deadline*This position is anticipated to close on Jan 26, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18.5-23.5 hourly 4d ago
  • Customer Care Unit Specialist I

    American National Bank of Texas 3.7company rating

    Customer service agent job in Mesquite, TX

    The Customer Care Unit Specialist specializes in daily operations of inbound contact center service efforts, answering customer inquiries, processing transactions, troubleshooting problems, and identifying opportunities to refer or sell additional products or services based on the customer needs. Other duties: Assists customers with paying and receiving transactions as a virtual teller and processes consumer loan applications and new accounts via phone and internet Provides timely and accurate information regarding bank services and resolves problems Performs operational procedures and maintenance required to support the process of providing quality customer service Looks for cross-sell opportunities by uncovering new and existing customer expansion opportunities and refers customers to appropriate bank area Keeps informed about bank services and products in general and bank procedures in order to effectively serve the customer Demonstrates professional, prompt and courteous service and shows respect and confidence when assisting customers Qualifications: High School diploma or equivalent educational/work experience 1 year general banking, customer service or call center experience Bilingual (Spanish) language skills preferred Skills: Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills; must be able to do simple math and carry out written instructions Lifting in an office setting may be required up to 30 lbs. ANBTX strongly encourages candidates that are fluent in English and Spanish to apply. Jobs that specifically require candidates to be bilingual will be posted as a requirement. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $30k-34k yearly est. 2d ago
  • Customer Success & Retention Specialist

    Unlock Your Career Potential

    Customer service agent job in Richardson, TX

    Customer Retention & Relationship Management Develop and execute strategies to enhance satisfaction and minimize cancellations. Build meaningful, ongoing relationships through consistent and personalized communication. Analyze customer feedback to identify trends and drive continuous improvement. Proactive Customer Engagement Conduct check-ins and discovery calls to understand customer needs and ensure a positive experience. Educate customers on warranties, incentives, and available services to help them maximize their investment. Encourage customers to share positive reviews on Google, BBB, and other platforms to enhance our reputation. Project & Case Management Manage customer cases in Salesforce, ensuring thorough documentation, accurate tracking, and on-time follow-up. Support project execution by monitoring timelines, budgets, and customer communications. Process reimbursements, credits, and invoices for escalated cases when needed. Customer Education & Engagement Conduct discovery and retention calls to understand customer needs and ensure satisfaction. Educate homeowners on warranties, incentives, and service offerings to promote confidence and clarity. Request and encourage customers to leave reviews on Google, BBB, and other platforms to enhance Dynamic EcoHome's reputation. Case & Project Coordination Manage customer cases in Salesforce, ensuring timely updates and accurate documentation. Support project progress by monitoring communication milestones and ensuring customer expectations are met. Coordinate with internal teams to ensure seamless service delivery and a smooth handoff between departments. Collaboration & Continuous Improvement Partner with operations, finance, and service teams to develop tools and workflows that improve the customer journey. Share insights and feedback to enhance retention programs and overall service quality. What You Bring 2+ years of experience in customer success, retention, or service (experience in solar, energy, or home improvement preferred). Strong communication and problem-solving skills with a calm, customer-first mindset. Experience managing cases in Salesforce or similar CRM platforms. Ability to balance multiple priorities and collaborate effectively across departments. A passion for helping customers succeed and for building lasting relationships. Compensation & Benefits $70,000 annual base + commission ($5-7 per kW installed on projects) Opportunities for advancement and performance-based incentives Paid time off, holidays, and a comprehensive benefits package A collaborative, mission-driven environment focused on innovation and growth
    $70k yearly 60d+ ago
  • At Home BCBA

    Action Behavior Centers

    Customer service agent job in Euless, TX

    APPLICATIONS ARE REVIEWED DAILY. YOU CAN EXPECT A RESPONSE WITHIN 24 HOURS. Why ABC? 1. Our Patients: An intentional focus on small caseloads with a compassionate care approach. 2. Our Culture: ABC Core Values are more than just words on a wall. It's how we strive to live everyday. 3. Our Community: We ground ourselves in our WHY and the impact we have on the lives of others. Total Compensation Package from $84,500 to $120,000 annually. Opportunity to earn MORE based on center size, mentorship of RBT's and supervision of assigned trainees. Your total compensation consists of a competitive base salary, performance bonuses, mentorship bonuses, and long-term ownership in the company. *BCBA's become eligible for long-term ownership upon promotion to the Sr. BCBA role. All other roles eligible. Monthly Performance Bonuses: Bonuses are uncapped and start at just 26 hours of treatment delivery per week, meaning you'll be rewarded for your impact without waiting months to qualify. Sign On Bonus: Up to $10,000 based on start date and location. Mentorship Bonuses: Provide supervision hours to an RBT pursuing their Master's in ABA and earn bonus pay for your guidance, oversight and impact! Certification Bonuses: Get rewarded for each therapist who becomes certified under your supervision. Relocation Packages available: To ease the expenses of your transition. 401(k) with Company Match: Boost your retirement potential and strengthen your financial future. Remote Work Benefit: Up to 3 work from home days per month, plus up to 16 additional assessment related work from home days per year Schedule: Monday-Friday, daytime hours. Almost 30 days off in Year One: Including holidays, PTO, CEU days, and flex days-no guilt, just rest. Manageable Caseloads: You'll support up to 8 children, so you're set up to succeed without burning out. No Non-Compete Clauses: We believe great talent doesn't need restrictions Transparent and Expedited Career Growth & Leadership Tracks: Center Leadership: BCBA >Sr.?BCBA>Assistant Clinical Director >Clinical Director>Sr. Clinical Director >Group Clinical Director>Regional Clinical Director Training & Development: Join Dr.?Greg Hanley's Compassionate Care Team, mentor and train clinicians in evidence-based ABA practice Research & Innovation: Collaborate with Dr.?Linda?LeBlanc at the Action Institute to advance treatment outcomes, transparency, equity, and clinical quality Clinical Guidance: Our BCBAs are guided by our Clinical Advisory Board and Compassionate Care Team, featuring industry leading clinicians such as: Dr. Charna Mintz, Dr. Greg Hanley, Dr. Linda LeBlanc, Dr. Patricia Wright, Dr. Dorothea Lerman, Dr. Malika Pritchett, Dr. Mahshid Ghaemmaghami, and Dr. Anthony Cammilleri Continuing Education: A minimum of 10+ free CEUs per year in-house, extra funds to attend additional training courses, and 2 paid days off to use for CEU events. Health Benefits: Best-in-class Medical, Dental, Vision, Flexible Savings Account and Health Savings Account options Family Support: Up to $3,000 in maternity/paternity financial assistance plus short-term disability options that can equate to 8 weeks of paid paternity leave. Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off your student loans. Unique Perks: First Stop Virtual Health for you and up to 7 household members, CALM membership for you and your family, Door Dash Pass, MilkStork access to ship home breast milk while traveling, a SNOO smart sleeper for new parents, and more. Your Role Develop Treatment Plans that are clinically sound and engaging Supervise and Mentor RBTs to support consistent, high-quality care Collaborate with Families to set goals, track progress, and celebrate growth Deliver Evidence-Based Therapy in a supportive, play-focused environment ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. @Copyright 2025 ?#LI-Onsite
    $20k-29k yearly est. 17d ago
  • Call Center Rep With Bachelors Degree

    Teksystems 4.4company rating

    Customer service agent job in Irving, TX

    Hablas espanol, este es el perfecto trabajo para ti! Two positions available with an auto finance company that will be starting in January, and you will be interviewing for both roles. You need to be open to both opportunities, as manager will decide which role they would like to offer. Job Description: *Completed 4 year Bachelor's Degree Required* Customer Care Representative Monday - Friday 8 AM - 5 PM with one late night a week 9 AM - 6PM. Will also include one late Friday rotating every four weeks which also includes 1-2 Saturdays a month 8 AM --12 PM. Answering incoming calls throughout the day from customers who need assistance with their account, payment information, title request, payment options, logging into website etc. Customer Accounts Representative Monday - Friday 8 AM - 5 PM with two late nights a week 11 AM - 8 PM (late nights are never on Friday) with 1-2 Saturdays a month 8 AM - 12 PM. This position is a light collections positions, meaning you're calling customers who have only missed one payment (between 1 and 29 days past due). *Compensation: Bachelor's degree holders: + $.50 raise for Spanish speakers* * *$21.50/hr. *less than three years of professional experience * *$23.00/hr. *more than three years of professional experience *Skills:* Financial experience Call center Data entry Auto finance Bachelor's degree *Experience Level* Entry Level #WestPriority25 *Job Type & Location*This is a Contract to Hire position based out of IRVING, TX. *Pay and Benefits*The pay range for this position is $18.50 - $23.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in IRVING,TX. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18.5-23.5 hourly 6d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Garland, TX?

The average customer service agent in Garland, TX earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Garland, TX

$26,000

What are the biggest employers of Customer Service Agents in Garland, TX?

The biggest employers of Customer Service Agents in Garland, TX are:
  1. Heartland Industries
  2. Jobconversion
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