Customer service agent jobs in Greece, NY - 495 jobs

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Imagine your future with us! At ALS, we encourage you to dream big.When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world. About the role: The HSE Coordinator will be responsible for implementing the local HSE program/s and assist with data entry work. Ensure that all tasks are performed on time, as required by the HSE Accountability Matrix and the HSE Monthly/Annual Assignments List. Deliver Induction training to new employee/new function employee on their first day at ALS or as per Training Matrix requirements. Deliver monthly HSE training to all employees as per Training Matrix requirements and pre-made training materials. Deliver one TBT per week, and no more than two per week. Maintain Training Matrix 100% accurate at all times. Provide requested documentation of HSE Flash Audits within 24 hours or within the requested time frame, and assist with ALS corporate audits. Lead and maintain record keeping of JHSEC Meetings. Maintain Safety Data Sheets (SDS) current. Conduct weekly inspections of hazardous wastes, and monthly inspections of fire extinguishers, emergency lighting, exit signs, spill response kits, and First Aid kits. Conduct and/or assist Lab Manager with Quarterly Inspections, including safety showers and eyewash stations. Develop and submit U.S. EPCRA Report 311/312. Assist the HSE Manager to develop and maintain tools to implement the HSE Foundation Standards. Tools may include: Emergency Response Plan (ERP), Disaster Management Plan (DMP), Chemical Hygiene Plan (CHP), Risk Assessments (RAs), Job Hazard Safety Assessment (JHSAs), Chemical Inventory, Site Hazardous Waste Management Plan, and Site LOTO Management Plan. Upload and maintain current records of internal and external inspections, fire drills, RAs, JHSAs, licenses, First Aiders, pre-qualified contractors, incident reports, investigations, and root cause analyses. Assist the HSE Manager to develop, implement and maintain site specific Risk Assessments for manual handling at individual workstations (e.g. safety cans, lift assist devices, connections to equipment, and integration into SOPs and additional training). Conduct incident investigations, root cause analyses and work with Lab Manager and Regional HSE Manager to find and implement corrective actions within the prescribed amount of time included in the Incident Report database. Process employees' Hazard Concerns, work with Lab Manager and Regional Manager to find and implement corrective actions within the prescribed amount of time included in the Incident Report database. Maintain the HSE Board. Be fully familiar with all HSE policies applicable to the site. Attend HSE meetings, train the trainer, and internal and external training sessions. Collect, store, and label any hazardous waste generated in compliance with the ALS policy. Assist the HSE Manager as requested. Answer phones and assist customers as needed Receive, open and tray up all samples received each day. Compile, sort and verify the accuracy of data before it is entered. Assist other departments including Customer Service and Sample Receipt Enter data received from customers accurately into company database. Other duties as assigned. About you: Follow all company operating procedures, standards, policies, and training to ensure the safe and efficient operation of the site. Play an active role in the ALS safety program by correcting or reporting unsafe acts and conditions that are observed during day to day operations to create a zero-injury work environment. Participate in and support HSE initiatives, as required by ALS leadership. Understand and use HSE precautions (such as but not limited to fume hoods and PPE) while working with chemicals and samples of unknown hazard. Ensure the health and safety of staff, contractors, and/or visitors by providing appropriate leadership, due diligence, resources, training, and enforcement for all individuals onsite. Perform/teach annual ALS Hazardous Waste Management training course. Ensure that resources are available for proper handling, storage, and disposal of hazardous waste. Ensure that hazardous waste generated by the laboratory in accordance with applicable Federal, State, and local regulations is properly handled. May be required to take external training courses in order to sign hazardous waste manifests to ship hazardous waste. Proficient verbal and written communication skills. Excellent organizational skills and attention to detail. Computer skills, specifically Microsoft Office. Proficient computer skills, specifically Microsoft Office. Must be able to initiate corrective action without prompting and assist co-workers whenever necessary in order to meet deadlines. Must be able to effectively perform duties under pressures arising from large sample volumes and short turn-around times. Must be able to work independently with minimal supervision. Ability to multi-task. Ability to use (or learn to use) Laboratory Information Management System. Required Qualifications: High school diploma/GED is required. 0-1 years of HSE experience is preferred. Health & Safety Program Certifications is preferred. Other Requirements: Routinely lift and/or move up to 50 pounds and occasionally lift and/or move heavier loads with assistance. Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position. Must be able to work on computer while sitting for up to 8 hours per day. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.