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Customer service agent jobs in Green Bay, WI

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  • Care Coordinator - Forensics

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Customer service agent job in Green Bay, WI

    About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
    $38k-45k yearly est. 7d ago
  • Customer Care Representative

    Martin Systems 4.6company rating

    Customer service agent job in Green Bay, WI

    Martin Systems Since 1974, Martin Systems has helped people be better prepared and protected with the most modern technology in security, fire, and life safety. With over 50 years in the business, Martin Systems has consistently delivered excellence and innovation. Recently, we have added several offices and expanded our installation and service footprint to include Green Bay, Milwaukee, Madison, Door County, Appleton, The Lakeshore, and Central Wisconsin. Martin Systems is a community-based business involved in civic contributions throughout the state. We sponsor McGruff House's, Boys and Girls Clubs, Big Brothers & Big Sisters, and local children's fire and safety programs. Our employees participate in Crime Stoppers, Crime Prevention Associations, and other safety-minded community organizations. Role Overview The primary purpose of this position is doing project setup, billing projects, and providing a high-quality customer service experience to the customers of Martin Systems. Key Responsibilities Answers the phone in a professional manner by greeting the customer, listening to understand, and asking questions to properly serve the customer(s). Greets and directs visitors at our office. Screens customer calls and provides callers with information such as company address, directions to the company location, company website and other related information. Demonstrates the basic understanding of the phone system and how to efficiently use it to provide quick response and transfer time. Assists customers with finding, billing information, notes, documents, setup commercial or residential projects and billing of projects. Support the Data Services department by assisting with special projects. Learn and understand the different forms that are used for Martin Systems customers. Other related duties as assigned. Qualifications Comfortable answering & directing phone calls. Must have strong communication and organizational skills. Strong and accurate keyboarding skills for data entry. Paperwork and electronic forms management. Knowledge in computer technology including Microsoft Office, Microsoft Outlook, and other internal systems for effective communication. Professional appearance and attitude are essential. Ability to learn quickly, multi-task, establish priorities, and maintain organization in a changing environment. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $32k-38k yearly est. Auto-Apply 17d ago
  • Customer Account Representative

    Reynolds Consumer Products 4.5company rating

    Customer service agent job in Appleton, WI

    Join Reynolds Consumer Products…and Drive Your Career across a world of opportunities! We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and high-performance organization. Are looking to build a strong career> Then we have an opportunity for you! We are searching for a Customer Accounts Representative to join our team in Appleton, WI. Responsibilities Your Role: As a Customer Accounts Representative, you will be responsible for providing service to International and Domestic customers with a wide range of responsibility for the Presto Specialty business unit (Fresh-Lock , Slider, Specialty Films, Geo). You will also ensure timely and accurate entry of customer sales orders into SAP, working to meet the requirements of customers while verifying items, pricing, delivery dates, applying miscellaneous charges, and ensuring proper invoicing. You will have the opportunity to Make Great Things Happen! Receive customer orders via EDI, email, and phone. Ensure timely, accurate booking of customer's sales orders into our SAP system to meet the customer's requirements. Work with various internal departments to resolve issues related to pricing, inventory, item changes, order shortages, transportation, and on time delivery. Arrange for set up of new customers and ship to sites with appropriate SAP defaults for bill to, payment terms, shipment terms, pricing, etc. Resolve delivery issues related to late deliveries, damages, shortages, requirements for product returns and carrier freight claims. May participate in other areas of Customer Support such as, Vendor Managed Inventory, capacity and customer priority teams/meetings, export shipments and document preparation. You will love it here if… You put safety first, always. You listen, learn, and evolve. You are passionate about collaboration, teamwork, and achieving shared goals. You treat all people with respect, operating ethically, and embrace inclusivity. You are committed to improving our impact on local communities. Qualifications We need you to have: 2+ years of related professional customer service and/or clerical experience in a manufacturing environment. Ability to process, prioritize, and use critical thinking skills to meet customer requirements efficiently and accurately. Possess excellent communication skills, critical thinking skills, pays attention to detail, is an exceptional multi-tasker, works extremely well under pressure, and has a sense of urgency. Able to deal with ambiguity and drive toward solutions Keen understanding and sense of needs (internal and external customers). Proficiency in MS Office Icing on the Cake: BA/BS Degree Proficiency in SAP Knowledge of international shipping processes Experience in one or more of the following areas is helpful: Packaging, Supply Chain, Export Order Processing If you answer yes to the following…we want to meet you! Intellectual Curiosity: Do you have an inquisitive nature? Problem Solving: Do you have a knack for tackling issues head-on? Entrepreneurship: Do you enjoy taking ownership of your work? Customer Centricity: Do you always act in the best interests of the customer, putting their needs first? Growth Mindset: Do you focus on progress rather than perfection? Continuous Improvement: Are you never satisfied with the status quo? Want to know more? Check out our website or connect with us on LinkedIn! Apply today to join a fast-growing innovative company! Not a good fit but know someone who is? Please refer them! Local candidates only, no relocation assistance available Join Reynolds Consumer Products and Drive Your Career across a world of opportunities! For applicants or employees who are disabled or require a reasonable accommodation for any part of the application or hiring process, you may request assistance by emailing us at ******************************. No recruiter calls or emails please. RCP affords equal employment opportunities to applicants without regard to race, color, religion, age, disability status, sex, marital status, protected veteran status, pregnancy, national origin, genetics, genetic information, parental status, or any other characteristic protected by federal, state or local law. RCP conforms to the spirit as well as to the letter of all applicable laws and regulations. Posted Salary Range USD $55,000.00 - USD $60,000.00 /A
    $55k-60k yearly Auto-Apply 1d ago
  • Customer Service Representative (Part-Time)

    Dayton Freight 4.6company rating

    Customer service agent job in Neenah, WI

    **This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities
    $35k-41k yearly est. Auto-Apply 60d+ ago
  • Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Customer service agent job in Appleton, WI

    Come and work for Envoy Air, an American Airlines Group Company, at ATW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: 15.20/ hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Entry Level Customer Service & Marketing

    Non-Stop Marketing

    Customer service agent job in Oshkosh, WI

    Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************
    $36k-69k yearly est. 3h ago
  • Licensed Insurance Customer Service Representative

    The Insurance Resource 3.9company rating

    Customer service agent job in Kimberly, WI

    Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.
    $33k-40k yearly est. 14d ago
  • PART TIME Customer Experience Coordinator

    Marshalls of Ma

    Customer service agent job in Green Bay, WI

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2280 E Mason St Suite 200 Location: USA Marshalls Store 1375 Green Bay WIThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $14-14.5 hourly 57d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service agent job in Green Bay, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Green Bay area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $35k-47k yearly est. 60d+ ago
  • Customer Service Specialist

    Hoffmaster 4.4company rating

    Customer service agent job in Clintonville, WI

    About the RoleThe Customer Service Specialist plays a critical role in ensuring seamless order management and exceptional customer support. You'll independently manage incoming orders, inventory tracking, and customer communications through internal and external systems to ensure accurate, on-time fulfillment. From monitoring inventory levels to coordinating shipments and maintaining key reports, you'll help deliver a smooth, reliable experience for both customers and internal partners. What You'll Do Maintain order accuracy through precise data entry and proactively address pricing discrepancies Manage daily, weekly, import, and seasonal program orders across U.S. and international manufacturing facilities and suppliers Monitor incoming product containers and inventory levels; send proactive communications regarding delays, production issues, backorders, and shortages Inspect and verify labeling on manufactured product samples, complete testing reports, and submit items for third-party testing Calculate pallet and truck volume requirements for outgoing orders and input shipment data into client portals Track must-arrive-by-date compliance for seasonal programs and collaborate with third-party logistics teams and distribution centers to resolve issues Maintain weekly reporting, including sales and fill-rate performance, and distribute updates to clients, sales, and marketing teams Develop Excel reports using system data to support sales, procurement, planning, marketing, and warehouse teams (Wisconsin and Illinois) Perform all other duties as assigned to support business needs What We're Looking For Ability to work independently while collaborating effectively across departments Strong adaptability with the ability to manage shifting priorities and perform under deadline pressure Highly detail-oriented, organized, and committed to accuracy and follow-through Strong written and verbal communication skills Solid computer proficiency, including the ability to create and analyze reports in Excel and navigate multiple systems Minimum 3 years customer service experience in data driven customer focused environment Organizational Values Safety - Teamwork - Customer Focus - Ownership - Initiative - Creativity At Hoffmaster, our core values guide how we work and support each other every day. This role demonstrates Customer Focus by ensuring accurate orders, timely communication, and reliable service, and Teamwork through close collaboration with logistics, sales, marketing, procurement, and warehouse teams. Ownership is shown through proactive management of orders, reporting, and issue resolution, while Safety ensures compliance in all product-handling and testing activities. Initiative drives continuous improvement in reporting and order flow, and Creativity supports problem-solving and process enhancements that elevate the customer experience.
    $29k-35k yearly est. 12d ago
  • Blood Collections Staff-Customer Service - Green Bay, WI

    Msccn

    Customer service agent job in Green Bay, WI

    ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW (Job Overview): When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist and the impact you can make in this position, watch this short video: rdcrss.org/lifesavingrole WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): Take the time to personally connect with donors - listen to their stories and help them understand how impactful their donation is. Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again. Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. Standard Schedule: To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends, and holidays. Overnight travel may be required in some locations. Schedule is provided two to three weeks in advance Pay Information: $20.72/hr (Entry-Level), $25.06/hr (LPN License), $30.09/hr (RN License) WHAT YOU NEED TO SUCCEED (Minimum Qualifications): High school diploma or equivalent is required Customer service experience and effective verbal communication skills are required A current, valid driver's license with a good driving record is required. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes are required. Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations. All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive. Basic computer skills are required. Must be proficient with Microsoft office applications. WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.) Prior leadership experience BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: Medical, Dental, and Vision plans Health Spending Accounts & Flexible Spending Accounts PTO: Starting 15 days a year; based on type of job and tenure Holidays: 11 paid holidays comprised of six core holidays and five floating holidays 401K with up to 6% company match Paid Family Leave Employee Assistance Disability and Insurance: Short + Long Term Service Awards and recognition
    $20.7-30.1 hourly 11d ago
  • Customer Service Coordinator I

    Therma-Tron-X 3.5company rating

    Customer service agent job in Sturgeon Bay, WI

    Title: Customer Service CoordinatorReport To: Customer Service ManagerDepartment Hours: 7:00 am - 4:30 pm Mission Statement: To be a family that demonstrates extraordinary passion, hard work, and integrity with steadfast loyalty and support for those we serve: our employees, our communities, and our customers. The Customer Service Coordinator will work closely with established customers to resolve issues that arise on installed TTX Systems and fulfill orders for general system maintenance and upkeep. Utilizing resources in Engineering, the CSC will determine parts that need to be ordered or fabricated, set up spare parts list, manage warranty issues, and outstanding credit issues. General Responsibilities Field calls from established customers and assist in resolving equipment problems and fulfilling spare parts orders Prepare quotes and get pricing and delivery dates from vendors Follow-up on quotes to customers Enter customer orders in Encompix and generate pick tickets/shipping paperwork Gather necessary drawings from Engineering of parts that need to be manufactured Create and release shop orders and monitor fabrication of parts Create and maintain customer files Work with vendors to resolve warranty issues and outstanding credits Develop spare parts list for customers by working with Purchasing and Engineering Make determination on warranty's Pull completed orders and route information to Accounting for billing Gather cost information for service work and generate paperwork for accounting to prepare invoice Requirements Strong mechanical aptitude Experience working with blueprints in a manufacturing environment Full understanding of Microsoft Word, Excel and Outlook required Superior verbal and written communication skills Ability to maintain meticulous organization while multi-tasking is a must Previous sales experience is a plus Customer focused attitude is a must High school diploma required
    $31k-40k yearly est. Auto-Apply 60d+ ago
  • Customer Sales & Service Representative

    DTS Fluid Power 3.6company rating

    Customer service agent job in Appleton, WI

    Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative at our Appleton, WI service center. In this role, you'll provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in. Why join AIT? In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A lasting career - career paths are available in sales, operations, or management throughout the country Professional development and training Great work/life balance Team oriented company culture What you'll do: In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships. Solve customer inquiries, prepare quotes, process/expedite orders & returns Source parts from suppliers nationwide Assist in generating sales by upselling, adding on, & educating customers Help in the stockroom & deliver orders to customers as needed Qualifications & Skills: 1+ year customer service, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred High school diploma, GED or equivalent required Must be able to lift up to 50 lbs. Mechanical aptitude & attention to detail Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! #LI-AV1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $40k-54k yearly est. Auto-Apply 14d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service agent job in Appleton, WI

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $29k-36k yearly est. 13d ago
  • PreCollege Services Specialist

    University of Wisconsin Stout 4.0company rating

    Customer service agent job in Oshkosh, WI

    Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:PreCollege Services SpecialistJob Category:Academic StaffEmployment Type:Terminal (Fixed Term) Job Profile:Pre-College Svcs Advising SpecJob Duties: The PreCollege Outreach and Engagement Liaison serves as a key connector between UW Oshkosh, regional schools, community organizations, and families to advance access to higher education for Wisconsin middle and high school students. This position provides direct student advising, coordinates outreach and engagement efforts, and assists with the delivery of DPI-funded PreCollege Programs (including SMARTS, YES, Pulse Medical, Titan Advantage Program, and others). The Liaison plays a critical role in promoting college readiness, ensuring compliance with grant requirements, and supporting recruitment and retention outcomes for participants transitioning to postsecondary education. This position is funded through the Wisconsin Department of Public Instruction (DPI) PreCollege Scholarship Program Grant, supporting UW Oshkosh's PreCollege outreach and engagement initiatives through June 30, 2027, with continuation dependent on future grant renewals. Key Job Responsibilities: Outreach, Recruitment, and Relationship Management Develop and maintain partnerships with K-12 schools, community-based organizations, tribal and faith-based entities, and parents to increase awareness and participation in UW Oshkosh PreCollege Programs. Coordinate outreach presentations, classroom visits, and participation in statewide precollege fairs and DPI events. Serve as a campus liaison for the Wisconsin Educational Opportunity Programs (WEOP), DPI, and other partners supporting student access. Collaborate with UW Oshkosh Admissions and Marketing teams to align PreCollege outreach with institutional recruitment strategies, ensuring consistent branding and messaging. Partner effectively with Academic areas to ensure quality high impact academic/career experiences are includes in the college exposure initiatives. Utilize data-driven approaches to identify and prioritize schools with high percentages of students eligible for free/reduced lunch that are also likely to yield to UWO. Identifies, promotes, and maintains external partnerships to support the pre-college program Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources Program Coordination and Student Support Assist with the implementation of PreCollege initiatives including residential and commuter programs. Support the guided application and registration process, ensuring completion of DPI PreCollege Scholarship forms and eligibility verification. Plan and facilitate workshops on college readiness, financial literacy, and career/academic program exploration. Provide individualized advising and mentorship to assigned cohorts of students throughout the academic year. Coordinate tutoring and mentoring assignments for college student staff and serve as a mentor/supervisor for 2-4 student assistants. Oversee logistics for college tours, residence hall stays, classroom utilization, and field experiences. Administrative and Institutional Collaboration Collaborate with university departments (Admissions, Academic Colleges, Financial Aid, Residence Life, and Student Affairs) to enhance precollege programming and transition pathways. Represent UW Oshkosh at DPI quarterly meetings and UW System PreCollege gatherings. Contribute to the strategic planning and continuous improvement of PreCollege outreach and engagement strategies. Perform other duties as assigned to advance the university's commitment to college access and success. Leads the implementation of program policies and procedures through oversight of day-to-day activities for program staff and student and community volunteers Grant Compliance, Reporting, and Evaluation Maintain student records and documentation in accordance with DPI audit and record retention standards. Track participation, pre/post assessments, and survey outcomes to evaluate program effectiveness. Assist in preparing mid-year and end-of-year DPI reports, enrollment verification forms (PI-1573A), and final grant documentation. Support budget monitoring, including supply orders, travel reimbursements, and participant support costs as outlined in the DPI-approved budget. Ensure full compliance with DPI grant requirements, performance reporting, and documentation as stipulated in the 2025-2027 funding cycle. Department: Admissions Compensation: Starting at $43,888 and commensurate with experience Required Qualifications: Bachelor's degree from an accredited institution. Demonstrated skills in strong communication, presentation, and relationship-building. Must have a valid driver's license and the ability to become a university authorized driver at the time of appointment. Willingness to travel and work evenings/weekends as program needs dictate. Preferred Qualifications: Bilingual proficiency (Spanish or Hmong). Proven experience with DPI PreCollege Scholarship programs or TRIO, GEAR UP, or similar access initiatives. Demonstrated success in outreach, advising, or student development roles. Proven familiarity with grant-funded program administration and reporting. Demonstrated experience collaborating with K-12 educators, counselors, and administrators. How to Apply: Applicants must submit the following documents using the online application: Resume Cover Letter *Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application. All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them. To Ensure Consideration: Applications received by the end of the day on 01/04/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Contact Information: For questions regarding your application and additional options to apply, contact Human Resources at ********************* or ************. Legal Notices: Reasonable Accommodations UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact ****************** or ************. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability. Confidentiality of Applicant Materials UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request. CBC & Reference Check Policy All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. Annual Security and Fire Safety Report (Clery Act) For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see ************************** or call UWO Police Department, at ************** for a paper copy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
    $43.9k yearly Auto-Apply 2d ago
  • Customer Service Representative

    Copart 4.8company rating

    Customer service agent job in Appleton, WI

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $30k-34k yearly est. Auto-Apply 59d ago
  • Medical Customer Service

    Biolife 4.0company rating

    Customer service agent job in Appleton, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. What We Offer: * Comprehensive benefits starting on Day 1 - because your well-being matters * On-demand pay - access a portion of your earned wages before payday * Debt-free education opportunities - earn your degree or certifications with no out-of-pocket costs * Paid training - we'll set you up for success from day one * Career growth and advancement opportunities - build your future here! About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Appleton - Eisenhower Dr U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Appleton - Eisenhower Dr Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 5d ago
  • Customer Service Technician

    Brightspeed

    Customer service agent job in Marinette, WI

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $34k-46k yearly est. 10d ago
  • Care Coordinator - Forensics

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Customer service agent job in Freedom, WI

    About the Role Lutheran Social Services (LSS) is seeking a compassionate and detail-oriented Forensic Care Coordinator to provide comprehensive, person-centered case management for individuals involved in Wisconsin's forensic programs. This role requires ongoing professional development in Motivational Interviewing and other evidence-based practices, with monthly coaching and quarterly fidelity reviews. You will work with clients in one or more of the following programs: Conditional Release (CR): Supporting individuals found not guilty by reason of mental disease or defect. Outpatient Competency Restoration Program (OCRP) & Jail-Based Competency Program (JBCR): Assisting adults adjudicated not competent to stand trial but likely to regain competency. Opening Avenues to Reentry Success (OARS): Voluntary program supporting individuals transitioning from correctional institutions back into the community. Supervised Release (SR): Coordinating services for individuals committed under WI Statute 980 (sexually violent persons) as they transition from secure treatment centers to community living. Forensic Care Coordinators collaborate with treatment teams, community providers, and natural supports to promote independence, recovery, and successful reintegration. Key Responsibilities Conduct assessments of client needs using required tools (e.g., functional screen). Develop and implement individualized service plans with clients, families, and providers. Coordinate and authorize services according to service plans. Provide trauma-informed, evidence-based direct services. Maintain accurate documentation and electronic client records. Testify at legal proceedings and prepare court documents as required. Facilitate person- and family-centered team meetings. Collaborate with community resources, treatment teams, and supervisors to determine interventions. Participate in staff development, supervision, and professional seminars. Meet productivity expectations and agency standards. Travel daily to community locations; occasional overnight travel may be required. Qualifications Education: Bachelor's degree in a human services field (examples include Social Work, Psychology, Criminal Justice, Counseling, Community Mental Health, Rehabilitation Counseling, Vocational Counseling, etc.). Experience: Prior experience in human services preferred. Licenses/Certifications: Valid driver's license and reliable transportation. Satisfactory driving record per LSS Driver Safety Procedure. Ability to meet LSS auto insurance requirements. Skills & Competencies Strong communication and documentation skills. Knowledge of casework principles, human behavior, and social problems. Ability to work collaboratively with diverse teams and clients. Proficiency with electronic health records and computer applications. Crisis response skills and ability to work in varied community environments. Benefits & Perks Medical, Dental, and Vision Insurance Flexible Spending Accounts (Dependent & Health Care) Mileage Reimbursement Paid Time Off + 10 Paid Holidays 403B Retirement Plan with company contribution Employee Assistance Program Service Awards & Recognition Why Join LSS? At LSS, you'll be part of a mission-driven nonprofit organization committed to empowering individuals and strengthening communities. As a Forensic Care Coordinator, you'll make a lasting impact by supporting clients through some of the most critical transitions in their lives. 👉 Apply Today! Lutheran Social Services of WI & Upper MI is an Equal Opportunity/Affirmative Action Employer
    $38k-45k yearly est. 7d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service agent job in Kaukauna, WI

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kaukauna area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $34k-47k yearly est. 60d+ ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Green Bay, WI?

The average customer service agent in Green Bay, WI earns between $24,000 and $39,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Green Bay, WI

$31,000

What are the biggest employers of Customer Service Agents in Green Bay, WI?

The biggest employers of Customer Service Agents in Green Bay, WI are:
  1. ACD Direct
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