Customer Service Agent Jobs in Green Bay, WI

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose: Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. Responsibilities: Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC Global database; Maximize gross margin sales through careful analysis during the quote process; Identify and act on opportunities to increase market share by growing sales; Provide product prices, delivery specifications and payment terms and by offering substitute products where appropriate; Assist outside sales and/or branch management in processing priority transactions; Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales; Enter and maintain purchase orders, customer orders, procurement match and trade discounts as needed; Work with internal MRC Global departments to set up and maintain accurate customer files (profiles); Maintain and approve quality standards; Establish and maintains customer relationships, communicates with customers and co-workers to provide technical information; Participate in meetings, and training opportunities to enhance and maintain personal and product knowledge; Monitor expected ship dates to ensure timely delivery and expedite as needed; Provide prompt responses to internal and external customer, vendor and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material); Perform other duties as required; Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately; Qualifications: Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. High School Diploma or General Education Degree (GED) and additional post-secondary training or education; Any combination of two or more years in customer service, inside sales and/or warehouse services in a position with increasing; responsibility, to include demonstrated leadership/supervisory experience; Demonstrated competence in the use of computers and software applications; Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others; Ability to effectively present information in one-on-one and small group situations; Willingness and ability to be on call as needed to provide 24-hour service to customers; Willingness and ability to travel within and outside branch service area, with occasional overnight stays; Valid Driver's license with the ability to meet the MRC Global vehicle policy. Additional Qualifications: Must have the ability to provide documentation verifying legal work status; Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries; Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. Working Conditions: For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice

Employee Type: Full time Job Type: Customer Service Job Posting Title: Customer Service Representative About Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of more than two dozen production facilities and several corporate offices across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a performance-based culture where employees can do their best work and develop their careers, directly impacting our mission to make high quality, affordable food for our customers, communities, and families. We hope you will consider joining the team and being part of our future. What You Gain: * Leaders who are invested in supporting your accelerated career growth, plus paid training, tuition reimbursement and a robust educational platform - DevelopU - with more than 10,000 free courses to support you along the way. * An inclusive working environment where you can build meaningful work relationships with a diverse group of professionals. Take advantage of opportunities to build on our team-oriented culture, such as joining one of our Employee Resource Groups. * Competitive compensation and benefits program with no waiting period - you're eligible from your first day! * 401(k) program with 5% employer match and 100% vesting as soon as you enroll. * Comprehensive paid time off opportunities, including immediate access to two weeks of vacation (increasing to three weeks after just three years of service), five sick days, two emergency days, parental leave and 11 company holidays (including two floating holidays). * Enrollment in our wellness and employee assistance programs. Job Description: About the Role: The role acts as a liaison between the customers and is responsible for coordinating with internal functions, including but not limited to supply chain, brand, sales, transportation, warehousing, credit and IT. * Support customers across multiple channels as needed within the department which could include international, bulk, retail, contract, industrial, or food away from home. * Effectively use integrated enterprise systems both internal and customer based to maximize profitability. * Understand and execute in the end to end sales process from order through shipment. * Develop detailed understanding of end to end supply chain (transportation, warehouse, planning, etc.). * Demonstrate ability to identify and resolve issues effecting overall service to the customer and positively influence key performance indicators. * Perform order-entry functions manually or via EDI, ensuring all orders received are processed timely and accurately. * Utilize SAP and Business Intelligence (BI) reporting to view inventory and order history respectively for exception-based recommendations on order management. * Develop and maintain relationships with key internal / external partners. * Develop understanding of customer strategies, business model and requirements. * Additional tasks and projects as assigned. Important Details: This is a full-time, permanent, hybrid role, located in our Green Bay, WI corporate office. About You: You'll fit right in if you have: * Minimum of two years' experience in customer service preferred. * Strong written and verbal communication skills required. * Ability to use sound judgment when making service-oriented decisions that have financial implications required. * Flexibility, adaptability, highly analytical and ability to work in high change environment are required. * Knowledge of Microsoft Office is required; knowledge of SAP system is preferred. * Ability to manage multiple tasks while paying close attention to details is required. * Can maintain a high degree of accuracy / interaction with multiple departments while coordinating shipments / customer requests. * Possessing leadership skills is preferred. * Ability to perform repetitive motions 90% of the time required: PC Keyboard * Ability to work occasional overtime is required. * Bachelor's Degree preferred: Supply Chain, Business, or related field. * Will consider equivalent work experience in lieu of a degree. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to ****************************** to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight - One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@treehousefoods.com TreeHouse Use Only: #IND1

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $13 per hour Salary Range: 7.25 - 13 We are an equal opportunity employer and participate in E-Verify in states where required.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Customer Service Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is an in-person position with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour** What You'll Do: Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service. Act as the final decision-maker for escalated live support issues Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat Research and compile reports to determine fraudulent activity and other requests in the system Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to customers A great executor: you are detail-oriented and get the job done Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Hourly Range: $18-20/hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting. Ready to join the ride? Via is an equal opportunity employer.

> Sales & Customer Service Representative - Full-Time (4 Day Work Week) Sales & Customer Service Representative - Full-Time (4 Day Work Week) • Customer Service & Sales Job Type Full-time Description Join our dynamic team as we seek enthusiastic individuals with exceptional customer service skills for exciting opportunities in the car rental industry! Become an integral part of a welcoming team committed to delivering outstanding customer experiences. As a Sales & Customer Service Representative, your main focus will be catering to the diverse needs of our customers seeking rental services at our Green Bay location. You will be responsible for renting our cars and promoting our products and services. This includes processing contracts, listening to and identifying customer need and effectively up selling our offerings and services to enhance their travel experience while providing excellent customer service. **This full-time position would be working 4 days a week (Sunday-Wednesday) with a minimum of one weekend shift.** **Responsibilities:** * Assist customers in understanding our rental offerings, providing detailed information, and facilitating the rental process. * Build and maintain strong customer relationships to ensure satisfaction and encourage repeat business. * Clearly communicate and offer vehicle upgrades and additional products and services to enhance the customer's travel experience. * Deliver accurate and comprehensive information, aiding customers in making well-informed rental decisions. * Assist customers with vehicle exchanges, returns, future reservations, and any concerns they may have. **Benefits:** * Competitive compensation between $45,000-$60,000+ annually (base +commission) for full time employee. * Uncapped earning & growth potential. * Pay differential for nights and weekends. * Paid time off (PTO) for eligible full- and part-time employees. * Holiday Pay. * Access to medical, dental, vision, life, and disability insurance and other voluntary benefits for full-time employees. * 401(k) retirement plan with generous company match. * Paid training for professional development. * Employee discounts, including discounted prices on car rentals and on the purchase of Avis/Budget vehicles. * Access to employee assistance program. * Free parking. Midwestern Wheels, Inc. is a licensee of Avis Budget Group who is a prominent player in the car rental industry encompassing Avis, Budget and Budget Truck brands. With over 60 years of expertise and locations throughout Wisconsin, we prioritize exceeding customer's expectations to deliver exceptional experiences. Our customer-focused approach has gained us a loyal following because we genuinely care about our customers. Our organizational culture is unparalleled, treating employees as valuable members of the Midwestern Wheels family. Join a collaborative work environment that values respect, offers training and professional growth, and recognized and rewards outstanding contributions. Requirements * Previous sales experience is beneficial but not required * Utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting * Demonstrate professionalism, enthusiasm, and outstanding communication skills with customers, colleagues, and management * Basic computer proficiency, including the ability to use email and reservation software * Strong problem-solving and conflict resolution skills * Minimum age of 18 and a valid driver's license with a good driving record * Flexibility to work various shifts, including nights and a minimum of one shift on the weekends per week. Salary Description $45,000 - $60,000 Annually

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. You belong here. See why you will love working at NWTC. Department: Enrollment Services Reports To: Manager, Customer Contact Salary Grade: PC Workday Job Profile # JC100444 LOCATION: Green Bay STANDARD HOURS: 24 hours per week; Availability to work afternoon and evening hours until 6:00 p.m. Monday-Thursday, and until 4:00 p.m. on Fridays. Position requires flexibility to work other Pay range: $16.36 - $18.67 per hour *Salaries/Wages for all finalists (internal and external) will be placed within the range based upon education, experiences, current wages, and internal equity. POSITION SUMMARY This position is responsible for providing clear communication and support to customers, while ensuring the customer has a high-quality experience. Employee will possess knowledge of and educate students and customers on all aspects of Enrollment Services and the College specifically admissions, enrollment, student finance, and financial aid. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the . Essential Functions Statement(s) Serve as the first point of contact to greet internal and external customers in an appropriate manner using various modalities. Create student accounts and update student information in applicable information systems. Assist students in accessing and navigating their self-service portal, applying to a program, understanding admission program requirements, scheduling appointments, enrolling for courses, etc. Assist students in understanding the financial aid process and completing required documentation as well as analyzing accounts to determine charges for services, collect payment, arrange for billing, etc. Utilize resources and internal systems to resolve customer inquiries. Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of action plan or referrals to other departments as deemed necessary. Provide additional support to Enrollment Services department deemed necessary for student success. POSITION QUALIFICATIONS Competency Statements (s) Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics. Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type. Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Communication, Oral - Ability to communicate effectively with others using the spoken word. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Flexibility - Ability to adjust to changes as necessary. Friendly - Ability to exhibit a cheerful demeanor toward others. Interpersonal - Ability to get along well with a variety of personalities and individuals. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Problem Solving - Ability to find a solution for or to deal proactively with work related-related problems. Tactful - Ability to show consideration for and maintain good relations with others. Working Under Pressure - Ability to complete assigned tasks under stressful situations. SKILLS & ABILITIES Education: Associates Degree Experience: Two years related experience **An equivalent combination of education and work experience may be considered Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. Computer Skills: Microsoft Office Suite, OneNote, Instant Messaging, electronic calendar system and data management system (PeopleSoft preferred) PHYSICAL DEMANDS Physical Demands Lift/Carry Stand O (Occasionally) Walk O (Occasionally) Sit C (Consistently) Handling / Fingering C (Consistently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less O (Occasionally) 11-20 lbs O (Occasionally) 21-50 lbs N (Not Applicable) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) Push/Pull 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day) The College has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at ************************* or ************. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable legislated categories, (“each a protected class”). Inquiries regarding the College's nondiscrimination policies may be directed to the Vice President for Diversity, Equity, and Inclusion at ************** or ***************.

Job Details Entry Warehouse 3 - Green Bay, WI Full Time 2 Year Degree DayDescription The Customer Service Specialist will be responsible for ensuring our customers have an excellent experience when communicating with Eillien's. This position will be the first line of communication with our customers and handle day-to-day transactions such as new order entry, order status tracking and communication, pricing, credits, and invoicing. They will also be involved in providing support to the sales team, such as monitoring and coordinating special projects, sample requests and communicating with cross-functional teams regarding unique or critical orders. Essential Functions Responsible for processing orders accurately, timely, and communicating both internally and externally throughout the process to resolve any potential issues or discrepancies. Provide support and guidance for customer related issues by answering customer questions and escalate more complex questions to respective Account Manager if needed. Research and understand credits, deductions, and chargebacks from customers and provide guidance to internal teams to minimize future issues. Complete and communicate necessary customer forms or portals for new items, price changes, and other item maintenance. Qualifications Competencies Possess the ability to communicate effectively and with outstanding professionalism with both internal and external teams, primarily via email and phone. Must be self-motivated with the continued desire to learn and find ways for improvement. Must have strong organizational skills with the ability to prioritize multiple tasks throughout the day and week. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment The work environment varies between the office, production plant, and warehouses. At times while in the plant you may be exposed to allergens, powered equipment, and loud noises. Physical Demands While performing the duties of this job, the employee is regularly required to talk, and hear. The employee must be able to sit for the duration of the shift, lift up to 25 pounds daily, bend, twist, stand and work on a computer daily. Position Type/Expected Hours of Work This is a full-time position. Occasional Friday or weekend work may be required as job duties demand. Travel Travel may be necessary at times during key customer meetings, but would be minimal. Education, Skills, and Experience Minimum of an Associate's Degree in Business, Customer Service, or related field is desired, however, will consider relevant years of experience in lieu of education Minimum of 5 years of recent customer service, management, and/or sales experience is required Intermediate knowledge of Microsoft Excel, Word, Power Point is required Previous experience in the food industry is strongly desired, but not required EEO Statement Eillien's Candies, Inc. is committed to a policy of equal opportunity for all employees. It is the Company's policy to seek and employ the best qualified personnel in all positions, to provide equal opportunity for advancement to all employees, including upgrading, promoting and training, and to administer these activities in a manner which will not discriminate against or give preference to any person because of race, color, religion, age, sex, national origin, disability, ancestry, sexual orientation, military status, marital status, arrest or conviction record or any other discriminatory basis prohibited by state or federal law. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Qualifications Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish

We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps. **You belong here. See why you will love working at** . **Department:** Enrollment Services **Reports To:** Manager, Customer Contact **Salary Grade:** PC **Workday Job Profile** # JC100444 **LOCATION:** Green Bay **STANDARD HOURS:** 24 hours per week; Availability to work afternoon and evening hours until 6:00 p.m. Monday-Thursday, and until 4:00 p.m. on Fridays. Position requires flexibility to work other **Pay range:** $16.36 - $18.67 per hour **Salaries/Wages for all finalists (internal and external) will be placed* ***within the range*** *based upon education, experiences, current wages, and internal equity.* **POSITION SUMMARY** This position is responsible for providing clear communication and support to customers, while ensuring the customer has a high-quality experience. Employee will possess knowledge of and educate students and customers on all aspects of Enrollment Services and the College specifically admissions, enrollment, student finance, and financial aid. **ESSENTIAL FUNCTIONS** **Reasonable Accommodations Statement** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the . **Essential Functions Statement(s)** * Serve as the first point of contact to greet internal and external customers in an appropriate manner using various modalities. * Create student accounts and update student information in applicable information systems. * Assist students in accessing and navigating their self-service portal, applying to a program, understanding admission program requirements, scheduling appointments, enrolling for courses, etc. * Assist students in understanding the financial aid process and completing required documentation as well as analyzing accounts to determine charges for services, collect payment, arrange for billing, etc. * Utilize resources and internal systems to resolve customer inquiries. * Use coaching framework to assess student and customer needs, offer clear communication of resources and processes, and engage in dialogue to ensure customer understanding of action plan or referrals to other departments as deemed necessary. * Provide additional support to Enrollment Services department deemed necessary for student success. **POSITION QUALIFICATIONS** **Competency Statements (s)** * Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics. * Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives. * Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type. * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Communication, Oral - Ability to communicate effectively with others using the spoken word. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Flexibility - Ability to adjust to changes as necessary. * Friendly - Ability to exhibit a cheerful demeanor toward others. * Interpersonal - Ability to get along well with a variety of personalities and individuals. * Organized - Possessing the trait of being organized or following a systematic method of performing a task. * Problem Solving - Ability to find a solution for or to deal proactively with work related-related problems. * Tactful - Ability to show consideration for and maintain good relations with others. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. **SKILLS & ABILITIES** **Education:** Associates Degree **Experience:** Two years related experience ***An equivalent combination of education and work experience may be considered* **Cultural Competence:** Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff. *NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing. **Computer Skills:** Microsoft Office Suite, OneNote, Instant Messaging, electronic calendar system and data management system (PeopleSoft preferred) **PHYSICAL DEMANDS** **Physical Demands** **Lift/Carry** Stand O (Occasionally) Walk O (Occasionally) Sit C (Consistently) Handling / Fingering C (Consistently) Reach Outward O (Occasionally) Reach Above Shoulder O (Occasionally) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) 10 lbs or less O (Occasionally) 11-20 lbs O (Occasionally) 21-50 lbs N (Not Applicable) 51-100 lbs N (Not Applicable) Over 100 lbs N (Not Applicable) **Push/Pull** 12 lbs or less O (Occasionally) 13-25 lbs O (Occasionally) 26-40 lbs O (Occasionally) 41-100 lbs N (Not Applicable) **N (Not Applicable)** Activity is not applicable to this occupation. **O (Occasionally)** Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day) **F (Frequently)** Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) **C (Constantly)** Occupation requires this activity more than 66% of the time (5.5+ hrs/day) The College has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate. We strive to accommodate any individual who requires adjustments to ensure a fair and equal employment process. If you require specific accommodations during the application and/or screening process due to a disability or other reasons, please contact Talent and Culture at ************************* or ************. Northeast Wisconsin Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Talent and Culture. NWTC does not discriminate on the basis of political affiliation, age, race, creed, marital status, color, religion, sex (including sexual orientation, gender identity, and gender expression), national origin, disability, veteran status, genetic testing or other applicable

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals. As a Customer Service Representative, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions, and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs. **This is an in-person position with evening and weekend hours. You will be working from our office in Green Bay, WI, 4-5 days each week. The hourly range for this role is $18-20/hour** What You'll Do: Proactively manage daily operating plans based on real-time inputs from drivers, riders, and colleagues Collaborate with field operations teams to lead our response to live operational complications, and ensure our riders receive consistently excellent service. Act as the final decision-maker for escalated live support issues Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone, email and/or chat Research and compile reports to determine fraudulent activity and other requests in the system Effectively prioritize live operational issues and take action based on the information received Leverage knowledge of Via products and services to make ad hoc decisions with little guidance Who You Are: Thrive in fast-paced environments: able to make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively Ownership mentality: take full responsibility for delivering great service to customers A great executor: you are detail-oriented and get the job done Proactive: able to think ahead and anticipate to prevent problems before they start An empathetic and effective communicator: you excel at active listening and collaboration Comfortable with ambiguity: make thoughtful choices between imperfect options Maintain a solution-oriented mindset: persistent, creative, and cool under pressure Observant and keen to improve: if something's not working, you come up with a better way An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams Compensation and Benefits Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable Hourly Range: $18-20/hour We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching. Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems - optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe. Building the world's most efficient, equitable, and sustainable transportation network for all passengers - including those with limited mobility, those without smartphones, and unbanked populations - Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting. Ready to join the ride? Via is an equal opportunity employer.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

We are a community bank that has been established since 1887, bringing us to 137 years of serving our customers. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values. Customer Service Representatives (CSRs) are responsible for handling customer financial transactions and must maintain a thorough knowledge of the bank's policies, and deposit products and procedures. They are the frontline of the bank and play a fundamental role in achieving customer satisfaction. This position is Monday-Friday 8:30am - 4:30pm, no weekends. If you have prior cash handling experience and are looking for team environment, then Range Bank is the place for you! With being among our smaller branches you will experience a strong team environment that is big on community involvement through events and volunteering! Primary Responsibilities Provides excellent customer service in a friendly and professional manner Performs routine office and customer service duties; greets customers, accepts deposits, disburses funds, and other transactions as requested. Ensures all transactions are processed accurately and efficiently, managing risk in every transaction. Performs all transactions in compliance with regulatory and bank policies and procedures and adheres to bank security policies and confidentiality of bank records and customer information. Performs account maintenance on existing deposit accounts, as well as opening new accounts upon customer request Maintains product knowledge in order to cross-sell bank products by answering inquiries, informing customers of new services and product promotions, determining customer needs, and referring customers to other departments as necessary Perform other projects and initiatives, as required, contributing to the continued improvement of overall company performance Has the authority and discretion to resolve complex customer issues Adheres to Range Bank policies and procedures Upholds the highest level of confidentiality and cyber security awareness Minimum Requirements High School Diploma One year customer service or cash-handling experience Proficient computer skills Ability to identify and resolve/escalate issues Exceptional customer service and communication skills Strong attention to detail Preferred Qualifications Prior financial services industry experience Some college education or a degree in a related field Full Time Benefits include Paid time off (2 weeks to start) Volunteer time off (1 day per year) Paid holidays (10.5 days per year) Health insurance through Blue Cross Blue Shield of Michigan HSA plan options Vision Dental 401(k) retirement plan with up to 6% match (after 1 year) Short term disability insurances (paid 100% by company) Long term disability insurance (paid 100% by company) Life insurance (paid 100% by company) Voluntary life insurance is available Employee Assistance Program Employee Stock Purchase Plan This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Customer Service Associate: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow? Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Customer Service Associate is the first point of contact for our customers. Our Customer Service Associates learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer. Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week - Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional support to our customers, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills and a passion for delivering outstanding customer service. Responsibilities Assist customers with product information. Maintain accurate records of customer interactions and transactions. Process sales transactions and handle cash with precision. Collaborate with team members to resolve complex customer issues. Uphold company policies and procedures while providing excellent service. Skills Proven experience in customer support or a related field. Strong and excellent verbal communication skills. Ability to type efficiently while communicating with customers. Familiarity with sales process procedures. Strong problem-solving skills with the ability to think critically under pressure. A positive attitude and a commitment to providing exceptional customer service. Join our team as a Customer Service Representative, where you can make a difference by helping customers navigate their experiences with our products and services!

Customer Service Associate: Are you just starting your career and unsure if your limited experience will allow you a solid professional career where you can grow? Let me ask you a question. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” If the answer is yes, we have a career for you. The role of Customer Service Associate is the first point of contact for our customers. Our Customer Service Associates learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer. Why should you work with us? Start your career with an industry leader where you will receive best-in-class training. Be on a fast track to success. We consistently promote from within. The only thing holding you back is that “You are not here yet” Work with a team of professionals who will ensure your success. Competitive wages with real advancement opportunities Majority company paid Health, Dental and Vision 401k Program Life and Disability Insurance 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days 40hr Work Week - Monday thru Saturday Every Sunday Off Preferred Qualities and Experience: 1+ years Customer Service, Sales or Collections experience Teamwork mentality developed through team sports Some college or military experience Passion for Customer Service Passion for Winning General understanding of basic math and capability to learn Pleasant and inviting phone voice Ability to approach a stranger like a friend Minimum Required Education and Qualifications: High School Diploma or equivalent Must be able to work 40 hours per week including Saturdays Satisfactory completion of pre-employment screenings Reliable form of personal transportation and valid Driver's License The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

Customer Service Representative/Pizza Maker- Domino's Pizza Our business is growing as our fan base increases! Domino's Pizza is looking for customer service representatives/pizza makers for our growing team. JOB REQUIREMENTS -At least 16 years of age -A winning smile, great attitude and customer focused personality -Excellent attendance & punctuality -Basic math & money skills -Ability to work in a fast-paced environment BENNEFTS -Flexible schedule -Growth opportunities -Pizza discounts -Team members 18 years of age and older earn up to 50% of their earned wages the next day when signed up for branch. JOIN THE #1 PIZZA COMPANY TODAY! DOMINO'S PIZZA TEAM HONEY BADGER! Additional Information All your information will be kept confidential according to EEO guidelines.

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

**Your web browser (Chrome 125) has a serious security vulnerability!** **Introduction** Put your great customer service and communication skills to use by providing high quality, important services to the citizens of Wisconsin as a **DMV Customer Service Representative** with the Wisconsin Division of Motor Vehicles (DMV)! The is seeking to fill a **DMV Customer Service Representative** position in Green Bay, WI located at the Green Bay Customer Service Center at 942 Vanderperren Way, Green Bay, WI 54304. WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive package featuring: * including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year. * (health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment) * An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan * Wellness Program * A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being * Use this to see the total value of our competitive benefits package! In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking**.** The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in **Integrity, Diversity, Excellence, and Accountability**. Click to learn more about how we apply these values in our work. **Position Summary** This **DMV Customer Service Representative** position is located at the Green Bay Customer Service Center and provides face-to-face customer support on driver licensing and vehicle registration. This includes issuing driver's licenses, ID cards, instruction permits, motor vehicle registrations, vehicle titles, and license plates. This position determines and collects appropriate fees from customers. This position also works with customers who need to obtain an ID for voting purposes. In addition to in-person work, this position does some online processing of other types of work and may field questions from the public over the phone. **Salary Information** This position is in schedule-range 02-11. Starting pay is $21.66/hour, with $1.40/hr. increase after one-year of satisfactory performance. Reclass to the Advanced level is typically after 18 months of service, and receives at least $25.32/hr. Saturday hours may be required. An additional $0.80/hr will be awarded for all Saturday hours. A 12-month probationary period is required. Pay for current state employees will be determined in accordance with the current State Compensation Plan. **Job Details** WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer. Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting. Possession of a valid driver license or obtaining one within 6 months of hire will be required for positions that train on or perform driver license examining. Positions performing these functions eventually have the potential to make no less than $27.37/hr after a period of time. This position may be assigned to a team which requires the ability to travel regularly on an independent basis from a headquarters office to other cities during the work week, providing motor vehicle services to the public; or may be assigned to an office requiring only occasional travel on an independent basis, to local public or technical schools for example, to provide the services described. This recruitment may be used to fill similar vacancies for the next 3 to 6 months. **Qualifications** Qualified applicants will have experience with all the following: * Identifying and resolving problems for one or more customer(s) in a face-to-face customer service role. * Reading and interpreting laws, regulations, policies, procedures, or other complex documents. * Using computers and one or more software program(s) to complete customer transactions. In addition to having all the above, well qualified applicants will have experience with one or more of the following: * Multi-tasking while ensuring accuracy within their work. * Working in a role in which the primary duties of a job are customer service. * Performing cash handling transactions. **How To Apply** Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application. Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click . For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click . The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies. Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline. Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at ********************* or ************. For general wisc.jobs user information and technical assistance, please see the wisc.jobs page. **Deadline to Apply** The deadline to apply is 11:59 PM on Sunday, August 18, 2024.