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Customer Service and Sales Specialist
Natural Auto Products 3.8
Customer service agent job in Landrum, SC
CustomerService & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com)
Company: Natural Auto Products (CocoMats.com)
Are you passionate about delivering exceptional customerservice and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced CustomerService & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach.
Key Responsibilities:
Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts.
Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail.
Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams.
Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met.
Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue.
Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction.
Local Support: Occasionally assist walk-in customers at our facility.
Requirements:
Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customerservice.
Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC.
Communication Skills: Strong written and verbal communication skills.
Sales Experience: Prior sales experience is preferred.
Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook).
Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Organization: Strong attention to detail and excellent organizational skills.
Teamwork: Ability to collaborate effectively with team members while also working independently.
Physical Capability: Ability to lift 25 pounds when needed (occasionally required).
Commitment to Learning: Enthusiasm for professional growth and opportunities within the company.
Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required).
Hours:
Full Time (On-Site)
Monday - Friday, 9 AM - 5 PM
Compensation:
Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour).
Additional Benefits:
2 weeks of paid vacation.
All UPS holidays off.
Why Join Us?
By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued.
If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!
$23-25 hourly 5d ago
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Call Center Sales
Dev 4.2
Customer service agent job in Simpsonville, SC
Spectrum
Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).
At A Glance:
Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses
Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment
Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more
Are you ready for your next big opportunity?
Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience.
What does Inside Sales do?
Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that.
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement.
With a deliberate path to success
We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go.
The benefits are clear
On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system.
What's required to get started?
The minimum requirements for the Call Center Sales Representative are:
Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner
Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals
Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)
Strong computer and consumer electronics skills
Ability to use personal computer and appropriate software applications to include billing system and other role-related tools
Excellent verbal and written communication skills
Excellent organizational skills
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Ability to perform job at workstation for prolonged periods of time
Education
High school diploma or equivalent
Related Work Experience
Call center sales experience, 2 years preferred
Strong sales experience, 2 years preferred
$56.7k-81k yearly 60d+ ago
Customer Service Representative
Customer Service 4.4
Customer service agent job in Greenville, SC
Assist sales and customers with post sales issues, including RMA related issues.
Extensive direct phone contact with customers, sales representatives, warehouse, return center, and product managers.
Receive requests over the intranet, internet, fax, and telephone.
Provide Tracking, Bill of Lading, and Proof of Delivery
Provide Serial Numbers on product shipped from Vendor and ScanSource Inc. Warehouse
Take hunt group calls.
Work with transit carriers on freight credits and ship damage claims.
Works closely with warehouse personnel to resolve shipping discrepancies.
Other duties as assigned (ISO support, other operational assignments, etc...)
Regular attendance is an essential function of the CustomerService Representative position
Hours for this particular position will be from 8:30 am to 5:30 pm
Reporting Relationships:
Receives general supervision from the Manager of CustomerService
Direct contact with customers, internal departments, the Manager of CustomerService, as well as close interaction with other customerservice representatives.
Requirements:
Above average computer skills
Able to function as part of a team in a multi-task environment
Strong organizational and follow up skills
High School diploma.
Preferred:
Some college course work
Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience
Physical Requirements:
Ability to sit a computer terminal for long periods of time
Ability to be physically in attendance at workstation during normal business hours designated for the position.
Ability to travel 0% to 10% of the time.
Includes long period of time on telephone and at a computer terminal.
Ability to lift 20 to 30 lbs.
Compensation:
Compensation Range: $35,000 - $40,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
$35k-40k yearly 4d ago
Customer Support Agent
Circuit Board Medics
Customer service agent job in Greenville, SC
Job Type: Full-Time, Hourly Minimum Starting Pay: $20/hour Working Hours: Monday - Friday, 8 AM - 5 PM Experience: Early Career, some office experience required Work Environment:
Office Environment
Moderate to High Call Volume
Diverse Customer Needs
Team Collaboration, escalations are rare
Emphasis on Empathy
~ 100 Employees, one location
Who We Are and What We Do
Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customerservice. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts-all while contributing to a more sustainable future through remanufacturing.
Guided by the vision "
CARE. SERVE. RESTORE.
", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.
You can learn more about our products and who we are at: **************************
Job Description
Your goal is to serve the customer's best interest by handling all public interactions (phone, email, text, chat) with respect and professionalism. You will strive to see things from perspectives that are different from your own and are able to make decisions that reflect those alternate perspectives. You will take ownership of customer issues and work to resolve them within the framework of our core values and with the support of your team. You will play a key role in supporting our fast-paced environment to ensure our standard one business day turnarounds are met internally, which helps meet our customers' needs externally.
Responsibilities
Responding to customer requests without using scripts
Receiving inbound customer calls including pre-sale, sales, quote requests, and status requests
Handling texts/chats
Responding to support emails
Returning voicemails from customers
Making outbound calls to update customers on order status
Becoming knowledgeable in our repairs and services of appliance and automotive modules
Participating in relevant ongoing training to better understand our markets and product offerings
Skills
Strong and professional interpersonal communication, both oral and written
Ability to make empowered decisions to best serve the customer, escalations are rare
Strong listening comprehension coupled with empathy
Typing at 45 wpm or higher
Ability to navigate multiple browser tabs / computer programs while using 2-3 screens simultaneously
Ability to learn new software quickly
Qualities You Should Exhibit
Strong sense of urgency
Intrinsic motivation
Lifelong learner
Ownership
Humility to ask clarifying questions, but confidence in your skills
Receptive to feedback
Faithful in the details
Strong sense of community
Efficient, but patient
Benefits
Health Insurance - eligible 1st of the month after hire
Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
Paid time off - 2 weeks per year
Paid holidays - 8 days per year
Stable Hours - Monday - Friday, days
401(k) with company matching
Parental time-off
Adoption benefits
Casual dress code
Branded clothing allowance
Free fruit
Social outings
What can you expect during the application process?
Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer.
Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will receive a phone call within 1 week of your completed assessment date.
**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.
Need Help?
If you need any help along the way, you can reach us at [email protected]
**************************
linkedin.com/company/circuit-board-medics
$20 hourly Auto-Apply 60d+ ago
Call Center Representative
Procomm
Customer service agent job in Seneca, SC
Job Description
Full-Time Call Center Representative
ProComm is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.
We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.
In your day-to-day, you will professionally manage a high volume of incoming calls, ensuring every caller is met with a polite and pleasant demeanor. Your primary focus will be to accurately gather and relay essential information while maintaining thorough and precise message details. By meticulously verifying and entering information into our system, you will provide our customers with the confidence that their needs are being effectively documents and communicated.
Qualifications:
A welcoming voice and an upbeat, professional tone.
Strong command of the English language, including excellent spelling and grammar.
Proficiency in a Windows-based computer environment.
Ability to type 35 words per minute or more.
Excellent attendance record.
Availability to work one weekend day
No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.
Compensation and Benefits:
Compensation: $18 / Hour with perfect attendance.
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.
Full-time employees are eligible for a robust benefits package including:
Employee Stock Ownership
Comprehensive Medical, Dental, and Vision Benefits
Paid Vacation
Traditional 401K with company matching
Free Life Insurance Policy
Legal Assistance
Shifts:
Full-Time - 40 hours per week, 10-hour shifts
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
Procomm is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro
$15-18 hourly 7d ago
Customer Care Specialist I - Greenville, South Carolina
Tech-24 A Commercial Food Service Repair Company Inc. 3.4
Customer service agent job in Greenville, SC
The Call Center/Customer Contact Specialist is an important position providing support, and direction to our Customers, Field Managers, and Technicians. This is a customer-focused, and fast-paced position that requires constant attention to detail, and exceptional customerservice during each call. Qualified candidates for this position must be quality focused, and an effective team player. * LOCAL CANDIDATES ONLY*
The Specialist should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator as he or she will frequently deal with both internal and external customers.
Duties:
Answers incoming calls from customers and route to the correct parties
Communicates pending service jobs to dispatchers for field technician assignments
Properly documents all customer information during each call, as well as ensuring information was recorded correctly and completely once each call is completed
Handles multiple calls at one time if needed
Professionally interacts with both internal and external customers
Learns and utilizes Call Center software, Microsoft Suite, and tools appropriately
Understands and strives to meet or exceed Call Center metrics while providing excellent, consistent customerservice
Adheres to all company policies and procedures
Requirements:
High school Diploma or equivalent
Minimum 1-2 years of recent Call Center experience
Excellent verbal, and written communication as well as problem solving skills
Proficient computer skills
Excellent interpersonal skills and the ability to work well in a team setting
Knowledge of customerservice principles and practices
Excellent data entry and typing skills
Strong organizational skills and attention to detail
Benefits Include (but not limited to):
Top pay for experience
Full benefit package including medical, vision, and dental insurance
Paid vacation, sick days and holidays
401(k) retirement savings plan
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit *********************************
$27k-32k yearly est. Auto-Apply 28d ago
Bi-Lingual Customer Service Representative
Toyota of Hollywood 4.3
Customer service agent job in Easley, SC
Toyota of Easley is seeking an energetic, bi-lingual individual to join our unique and fast-paced CustomerService team. This is a great opportunity to start your automotive career and familiarize yourself with the entire dealership experience.
At Toyota of Easley, we are more than just a dealership. We are a family-oriented team dedicated to creating a positive environment. Our culture is important to us. We believe in giving exceptional service to our valued customers. We are committed to providing the best guest experiences and establishing life-long relationships with our customers.
WHAT WE OFFER
Opportunity for internal promotion and career growth with the company
Paid training provided.
5-day work week with no Sundays.
Up to 3 weeks of paid vacation
$25,000 company-paid life insurance policy.
Employee purchase and service discounts.
401K Plan Options with company match.
Full benefits include voluntary short and long-term disability, dental, health, and vision insurance options.
RESPONSIBILITIES:
Responsible for making outbound and follow-up calls to recent service department customers.
Oversee customer relations databases for communication opportunities with customers.
Educate yourself on the latest service & product offerings, including pricing.
Schedule appointments over the phone with new and returning customers.
Be available to respond to email inquiries in a professional, well-spoken manner.
Prepared to interact with customers via phone calls and/or email daily.
Direct customers to product information resources, including those available on the Internet.
Must be able to communicate effectively with all departments.
REQUIREMENTS:
Must be fully bi-lingual in Spanish.
Good verbal and written communication skills.
Able to handle objections over the phone.
Proficient with Microsoft Word, Excel, and Outlook preferred.
Time management, prioritization skills, and the ability to multi-task are required.
Self-motivated and goal-oriented.
Must be willing to submit to a drug screen before employment.
Must have a clean & valid driver's license.
Must have a great attitude and want to work within a team.
Toyota of Easley is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$25k-32k yearly est. Auto-Apply 33d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service agent job in Tigerville, SC
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 1d ago
Recovery Specialist - Call Center Representative
Shepherd Outsourcing
Customer service agent job in Greenville, SC
Collections Recovery Specialist
Shepherd Outsourcing is a financial services company specializing in third party debt collections. Our team is built on reliability, integrity, and drive-we are proud of the high standards that define our success.
We are looking for motivated, dependable, and goal-oriented individuals who take pride in their work and want to grow with a company that recognizes effort and consistency.
If you value consistency, professionalism, and being part of a team that holds itself to high standards, this is the right environment for you.
The start date for this position is February 9, 2026.
Job Summary:
As a Recovery Specialist, you will work with customers to resolve outstanding balances while maintaining professionalism and adhering to company standards. You will be expected to meet performance goals, maintain accurate account documentation, and contribute to the overall success of your team.
This is an in-office, performance-driven role-effort, consistency, and attitude directly impact your success and earning potential.
Schedule & Location:
Monday-Friday 8:00 am-5:00 pm EST
In-Office, Greenville, SC
Job Responsibilities (including, but not limited to):
· Make outbound and receive inbound calls to help customers resolve past-due accounts
· Meet and exceed monthly performance and compliance goals
· Maintain detailed and accurate account notes
· Communicate clearly, confidently, and respectfully with customers
· Support your team's goals and uphold a strong, professional work ethic
· Follow all company policies and industry regulations
· Perform other duties as assigned
What We're Looking For:
· Dependable: You show up consistently and can be counted on by your team
· Driven: You take initiative and stay focused on achieving goals
· Accountable: You own your performance and follow through on commitments
· Collaborative: You contribute to a supportive, results-focused environment
· Professional: You communicate clearly and handle every situation with respect and integrity
What You Can Expect
· Competitive base pay with monthly performance bonus
· Comprehensive training and ongoing leadership support
· Recognition for reliability, effort, and strong results
· A professional environment that rewards consistency and teamwork
Qualifications
· High school diploma or equivalent- required
· Previous collections or call center experience- preferred
· Strong communication, negotiation, and listening skills
· Ability to multitask and stay organized in a fast-paced environment
· Proficient with computers and comfortable learning new systems
Physical Requirements
· Ability to sit for extended periods and use a computer and phone
· Frequent communication in-person and over the phone
· Ability to maintain focus and accuracy throughout the workday
(Reasonable accommodations may be made for qualified individuals with disabilities)
Equal Opportunity: Shepherd Outsourcing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State, or Local laws..
View all jobs at this company
$24k-31k yearly est. 8d ago
Call Center Representative
Lap of Love 4.0
Customer service agent job in Greer, SC
Job Description
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customerservice skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customerservice to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customerservice by engaging in positive interactions with pet families
Answer a high volume of customerservice calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customerservice to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customerservice
Requirements
Experience working in high call volume, customerservice, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly 1d ago
Member Solutions Center Agent
Spero Financial Federal Credit Union
Customer service agent job in Greenville, SC
Role The Agent role is to assist members with their requests via phone, chat and multiple digital channels while providing timely and efficient service. Agents will support members on our digital platforms, such as online banking, by educating and giving them tools to become digitally independent while providing an excellent member experience. MSC Agent will be champions of the credit union's products and services and will create seamless interactions that support, explain, and teach members how to successfully manage their accounts. Successful MSC Agents are empathetic to members' issues and are valiant in finding a resolution, adding value to the interaction. Successful MSC Agents take opportunities to improve the members' financial life through product offering, issue resolutions, and education on tools and ways to manage and protect their accounts.
Major Duties and Responsibilities
*Maintains a high volume of inbound and outbound interactions via phone, chat, co-browsing and screensharing while efficiently navigating multiple systems and meeting goals set by the MSC Manager. Responds to member questions and requests in a timely and accurate manner via phone or digital correspondence. Provides service in a pleasant, professional, and efficient manner utilizing strong active listening skills to clarify information, research issues and provide solutions.
*Actively educates members on the benefits of our digital platforms. Assists with new and existing enrollments, troubleshoots digital platform issues, and promotes self-service options when appropriate.
*Assures that appropriate records are maintained; accounts are noted accurately, and transactions and orders are processed as requested.
*Inform members of new Credit Union products and services, updated features, and functionalities when appropriate.
*Actively participates in problem solving to assist in making decisions, implementing solutions, and adopting change.
*Perform additional duties as assigned.
Knowledge and Skills
Education: Six months to 2 years of similar or related experience including time spend in preparatory positions
Education: High school or GED required.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
Maintain knowledge with training in BSA Compliance - every staff member is required to uphold the credit union's compliance with the Bank Secrecy Act (BSA), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) policies and procedures. This includes required BSA reporting. Specific functions such as tellers and front-line staff within Spero Financial will take into consideration the awareness of unusual or suspicious activity that is relevant to the department and report such activity. In addition to any other assigned training courses, BSA, CIP, OFAC and AML related courses must be completed at least annually, as made available by the Training and/or Compliance Departments. Required to maintain comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, and Office of Foreign Assets Control requirements. Comply with all Spero policies and procedures to ensure compliance with such regulations.
$23k-33k yearly est. 11d ago
Call Center Agent
Patriot Showers
Customer service agent job in Greer, SC
Job Description
We're searching for an enthusiastic Call Center Agent to join our team and support business growth. You'll need strong persuasion skills to turn customer prospects into qualified leads. Our ideal candidate is an excellent deal-maker who loves talking to people. If you're looking to jump-start your career in sales, please apply today! Your job is to sell the appointment so our sales team can lead homeowners towards a beautiful shower!
Compensation:
$18 - $22 hourly
Responsibilities:
Prospect potential customers via cold calling, email, or other forms of communication to ensure they are added to the sales pipeline and produce more qualified leads
Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround
Update customer database regularly to provide the most up-to-date client information to the sales team
Qualifications:
Current U.S. driver's license and the ability to travel by car
High school diploma or equivalent required, college degree preferred
Superb communication skills, both written and verbal, as well as interpersonal skills and time management skills
About Company
Patriot Showers was built by three industry veterans who believed homeowners deserved better. With decades of combined experience in remodeling, coaching, and interior transformations, our founders saw a broken bath market-cheap systems that fail early or expensive remodels that take too long and disrupt families. We built a better solution.
Patriot Showers delivers durable, beautiful bath systems that are easy to choose, installed in as little as one day, and built to last for decades. We focus on simplicity, safety, and respect for the customer's home, time, and budget.
We are family men, faith-driven, and community-minded. We operate with integrity, transparency, and pride in our craft. Our team lives by the D.E.F.E.N.D. values: Deliver with Honor, Exceed Expectations, Focus on the Mission, Earn Trust Daily, Never Stop Improving, and Defend the Standard.
We build showers the way we care for our homes-built for families like ours.
$18-22 hourly 15d ago
Customer Service Advisor
Precision Tune Auto Care
Customer service agent job in Spartanburg, SC
Full or Part Time
Pay: $15-20/hr
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customerservice. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customerservice background welcomed
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$15-20 hourly Auto-Apply 13d ago
Call Center Sales Representative
Charter Spectrum
Customer service agent job in Simpsonville, SC
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.
Looking for a role where your talent for connecting with people can directly impact your success? As a Call Center Sales Representative at Spectrum, you will engage with customers over the phone, introducing them to our suite of internet, TV, and mobile services. Your persuasive skills help drive new customer acquisitions and expand existing accounts, fueling Spectrum's growth and delivering tangible results for our business.
How You'll Make an Impact
* Engage incoming callers with professionalism and introduce Spectrum's products and services to drive sales
* Utilize proven selling strategies to meet and exceed sales targets through effective telephone communication
* Identify upselling and cross-selling opportunities to maximize revenue with both new and existing customers
* Collaborate with other departments to resolve customer issues and promote current marketing campaigns
* Master Spectrum's order processing systems and become a subject matter expert on our offerings
* Stay informed about competitors to position Spectrum's services effective
Working Conditions
* Normal office environment.
Required Qualifications
Education
* High school diploma or equivalent.
Experience
* Demonstrated achievement in sales goals
Skills
* Communicate clearly and professionally with customers and colleagues
* Demonstrate proficiency in computer and consumer electronics
* Use personal computers and relevant software, including billing systems
* Display strong verbal and written communication skills
* Organize and prioritize tasks effectively
* Show judgment and initiative in performing job duties
* Understand cable communications products and services, including TV, internet and telephone
Preferred Qualifications
Experience
* 2+ years of call center sales experience
*
#LI-DG5
SIB102 2026-68026 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Vozzcom is the premier provider of field retention to the nation's top cable companies.
We seek Customer Sales & Service Representatives
in our Mauldin call center who are results-oriented and enjoy compensation based on an
hourly rate
PLUS
commission
PLUS
bonuses
. We train!
If you're bilingual in English/Spanish, experienced in customer retention, enjoy promoting the advantages of cable and internet, and want your earning potential based on your hard work and enthusiasm, then Vozzcom wants you!
Inbound and outbound qualified leads - no cold calling.
The role of a Customer Sales & Service Representative includes:
Calling the provided leads reselling cable services - (no cold calls ever!)
Values customer feedback.
Communicates
knowledgeably.
Maintains accuracy and consistency.
Has a competitive nature to succeed.
The Perfect Vozzcom bilingual English/Spanish Customer Sales & Service Rep:
Is bilingual in English/Spanish.
Enjoys speaking with people.
Is detail oriented.
Has excellent communication skills.
Listens to customer needs.
Values customer feedback
Responds knowledgeably.
Inspires others with their enthusiasm and optimism.
Has a competitive nature to succeed.
Vozzcom offers:
A base hourly rate, plus commission.
Potential bonus awards.
Available overtime for those meeting performance goals.
Paid training.
Weekly Pay with Direct Deposit is available.
Benefits:
Matching 401(k)
Dental Insurance
Vision Insurance
Life insurance
Long & Short-Term Disability
PTO, Sick, and Holiday Pay
EOE
Pay: Part-time $350 - $550 per week
Experience level:
No experience needed.
Shift:
5 hour shift
Day shift
Expected hours: 20 - 25 per week.
Weekly day range:
Monday to Friday.
Every other weekend.
Work setting:
Call center.
In-person
Office
Language:
English and Spanish Fluently (Required)
If you are interested in joining the Vozzcom team, please call Stacy at ************
$350-550 weekly 60d+ ago
Customer Service
Felker Day-KFC
Customer service agent job in Spartanburg, SC
Job Description
About the job:
As a CustomerService Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell.
We offer the following:
A commitment to promote from within
Paid Training and ongoing continuous development
Tuition reimbursement and scholarship opportunities
A recognition culture that is both FUN and Competitive
Competitive Pay w/ a clear path for raises and development.
Flexible schedules
Free meal each shift
Eligibility to accrue paid vacation time.
Medical benefits for qualifying employees
Health and Wellness supplemental benefits resulting in higher net pay.
401K retirement plan with 100% match up to 3% of salary for qualified individuals
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The Role responsibilities will include:
Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking.
Preparation of food and beverages according to recipe standards
Maintaining quality of product and adhering to all food safety standards
Identify and communicate all safety and equipment concerns.
Handle, store, and rotate all stock including cases up to 50lbs.
Having a positive and helpful attitude towards guests, coworkers, and managers
Requirements
Must be at least 16 years of age.
Accessibility to dependable and reliable transportation
Reliable and On Time in proper uniform for all scheduled shifts
Must have Sunday Availability
Must be able count money quickly and accurately.
Read training materials, listen to your trainer, and ask for what you need.
Enthusiasm and willingness to learn.
Team player
Commitment to guest satisfaction
Strong work ethic
$25k-32k yearly est. 3d ago
Agent, Passenger Service
Trego Dugan Aviation of Grand Island Inc. 4.0
Customer service agent job in Greer, SC
Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules.
Number of weekly hours may increase or decrease due to seasonal flight changes.
Passenger ServiceAgent
General Purpose of Job:
This position is responsible for providing total customerservice to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required.
Essential Duties and Responsibilities:
Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats
Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements
Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate
Ensures FAA, Airline, and airport regulations are followed
Enforces safety/security measures and protects sensitive zones
Assists Customers with special needs, i.e., Customers who need assistance in boarding
Brings Wheelchair passengers from ticket counter to gates and gates to baggage service
Excellent communication skills
Able to read and write English; bilingual skills a plus
Ability to work efficiently under time constraints
Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
Must be well groomed and physically fit
Completely clean and search an aircraft
Other duties as assigned
Must pass a ten (10) year background check and pre-employment drug test
Must have authorization to work in the U.S. as defined in the Immigration Act of 1986
Able to attend required training
Physical Demands:
Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work.
$22k-29k yearly est. Auto-Apply 34d ago
Waldrop Mechanical Services - Dispatcher
Waldrop Inc.
Customer service agent job in Greer, SC
Job DescriptionDescription:
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements:
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$25k-33k yearly est. 17d ago
Waldrop Mechanical Services - Dispatcher
Waldrop 4.2
Customer service agent job in Greer, SC
Full-time Description
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
$24k-30k yearly est. 60d+ ago
Bike Shop Service Writer
Peachtree Bikes 4.7
Customer service agent job in Hendersonville, NC
About Us
Peachtree Bikes, Sycamore Cycles, and Motion Makers are a connected network of passionate cycling retailers, each with its own local roots but united by a shared mission-to provide exceptional service, top-tier products, and a welcoming experience for riders of all levels. With locations across Georgia and North Carolina, we work together to set the standard for cycling retail, offering opportunities for team members to grow, learn, and thrive in a high-energy, supportive environment. If you're ready to turn your passion for cycling into a career, we'd love to have you join our team.
Join Our Team
Sycamore Cycles is hiring a Service Writer to join our passionate team at our Hendersonville location! Whether you're an experienced bike enthusiast or looking to combine your love of cycling with a rewarding retail career, this is your opportunity to grow in a supportive and dynamic environment.
We're a locally owned and operated bike shop that specializes in mountain bikes, road bikes, and electric bikes. With our commitment to exceptional customerservice and a passion for all things cycling, we've become the go-to destination for riders of all levels.
Position Overview
As a Service Writer, you'll be the first point of contact for customers needing bike service and repairs. Your role is to provide outstanding customerservice, assess bike issues, write accurate work orders, and communicate effectively with both customers and service technicians. You'll ensure every customer leaves confident in their bike's care and excited to ride.
Key Responsibilities
Customer Interaction: Greet customers warmly and listen to their service needs, whether it's a simple tune-up, a repair, or a major overhaul.
Work Order Creation: Diagnose and record bike issues accurately while providing detailed work orders for technicians.
Service Recommendations: Offer expert advice on maintenance needs, part replacements, and upgrades to improve the bike's performance.
Scheduling: Manage service appointments, prioritize urgent repairs, and ensure timely delivery of completed jobs.
Technical Knowledge: Maintain a strong understanding of bike mechanics, including drivetrain systems, brakes, wheels, and e-bike components.
Team Collaboration: Work closely with service technicians to ensure clear communication and smooth workflow.
Customer Follow-Up: Provide updates on service progress and contact customers when bikes are ready for pickup.
Merchandising Support: Assist in promoting parts, accessories, and service packages that enhance the customer's cycling experience.
What You'll Bring
Cycling Knowledge: A strong passion for cycling and understanding of bike components and maintenance.
CustomerService Skills: Friendly, approachable, and able to build trust with customers.
Organized & Detail-Oriented: Able to manage multiple work orders and maintain accurate records.
Technical Background (Preferred): Experience in bike repair or knowledge of mechanical systems is a plus but not required.
Team Player: Willing to collaborate with technicians, sales associates, and other team members.
Communication Skills: Strong verbal and written communication to explain complex repairs in simple terms.
Problem-Solving Ability: Able to think quickly and offer practical solutions for customers' concerns.
Why Work With Us?
Competitive hourly pay plus profit sharing bonus
Employee discounts on Specialized bikes, gear, and accessories.
Access to demo bikes for personal use.
Growth opportunities for those passionate about careers in the bike industry.
Be part of a supportive and inclusive team.
Share your love of cycling with customers every day.
How much does a customer service agent earn in Greenville, SC?
The average customer service agent in Greenville, SC earns between $18,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Greenville, SC
$24,000
What are the biggest employers of Customer Service Agents in Greenville, SC?
The biggest employers of Customer Service Agents in Greenville, SC are: