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Customer service agent jobs in Gulfport, MS - 244 jobs

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  • Customer Support Specialist

    Blue Cross & Blue Shield of Mississippi 4.3company rating

    Customer service agent job in Gulfport, MS

    **This role is 100% onsite in Flowood, MS. There is no remote capacity.** The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $31k-42k yearly est. 4d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service agent job in Gulfport, MS

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    $24k-27k yearly est. 5d ago
  • Customer Service Representative

    Edelbrock Group 3.9company rating

    Customer service agent job in Gulfport, MS

    A Customer Service Representative role is to be the first point of contact for our customers, providing exceptional service and support to address their inquiries, resolve issues, and ensure overall satisfaction. Responsibilities: Communicate with customers via phone and email. Investigate and resolve customer issues, escalating complex cases to appropriate team members when necessary. Build and maintain strong relationships with customers to foster loyalty and retention. Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer service experience. Work with sales department/tech department to provide information to customers. Provide product ETA's, and pricing. Work with internal departments to facilitate customer's needs. Data entry in various platforms. Qualifications: At least 1 - 3 years of work experience in customer service. High school diploma or equivalent. Excellent phone etiquette and verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work. Strong problem-solving abilities and attention to detail. Proficient in Excel, Word, Oracle, and Adobe.
    $25k-30k yearly est. 2d ago
  • WORKERS' COMP CALL CENTER REPRESENTATIVE

    Bienville Orthopaedic Specialist LLC

    Customer service agent job in Biloxi, MS

    Job Description Essential Job Responsibilities: • Answers inbound calls in a high volume call center. • Assists patients, caregivers, and workman's Comp representatives with various inquiries and provides general assistance in a timely manner. • Communicate with Pre-Cert, adjusters and NCM to make sure the patients are scheduled in a timely manner • Receives and forwards patient requests to appropriate clinical staff in a timely manner. • Enters patient information into the electronic health records (EHR) system. • Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. • Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. • Performs other duties as assigned. Education: • High School Diploma or equivalent. • 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: • Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. • Must demonstrate ability to analyze data and resolve complex problems. • Must have the ability to work independently while managing time and workload appropriately. • Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. • Experience with medical scheduling/billing systems preferred. • Exceptional customer service, interpersonal skills, and communication skills. • Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm.
    $20k-27k yearly est. 30d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service agent job in DIberville, MS

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $23k-30k yearly est. 9d ago
  • Insurance Customer Service/Sales Rep

    Wes Parks Agency

    Customer service agent job in Gulfport, MS

    Job Description ** Candidate Must Obtain a Property and Casualty License To Be Considered - License Assistant Available ** The Wes Parks Agency has been proudly serving the Mississippi Gulf Coast since 1969. As a family-owned and operated business, we strive to deliver an exceptional experience for every client, every time. We offer a wide range of insurance and financial solutions tailored to meet individual needs. Our positive work environment, strong team culture, and reputation for outstanding service make us a trusted agency and a great place to build a lasting career. Were seeking a Licensed Insurance Customer Service & Sales Representative to join our close-knit team. In this role, you'll be the voice and face of our agency, supporting customers with their insurance needs while maintaining strong, long-term relationships. Base pay: $13$17 per hour, based on experience Paid holidays, sick leave, and PTO Career advancement opportunities Consistent Monday-Friday schedule If youre looking to build a career in insurance with a trusted local agency that values people and performance, apply today! Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Evenings Off Weekends Off Paid Holidays Paid Sick Leave Responsibilities Provide professional, friendly, and efficient customer service Manage policy updates, coverage changes, and general account maintenance Handle inquiries by phone, email, and in person Develop insurance quotes, present tailored solutions, and close sales Collaborate with the team to ensure client satisfaction Requirements Candidate must obtain an active Property and Casualty License to be considered. Licensing Assistance Available! Candidate must have previous experience in an office-like setting. Preferably in the insurance field. Current insurance license preferred Comfort using computer systems and working in a digital environment Ability to adapt to different customer personalities and upsell policies in those situations Strong communication skills, both verbal and written Positive, personable, and solution-oriented attitude Ability to adapt to different customer personalities and situations
    $13-17 hourly 12d ago
  • Customer Care Technician - Warranty - Gulfport/Biloxi, MS

    DSLD Homes

    Customer service agent job in Gulfport, MS

    Customer Care Technician - Warranty (Full Time) - Gulfport/Biloxi, MS Days and hours of work are Monday - Friday 8:00 a.m. to 5:00 p.m. This job is a field position. There will be minimal work in an office environment. Job requires physical labor and meeting with customers in their homes. Please read the sections below for more details. JOB DUTIES & RESPONSIBILITIES Maintain quality assurance and provide warranty service to homeowners after closing. Conduct scheduled periodic home warranty inspections at 30 days, 6 months and 12 months after closing, or as needed by the home owner. Document items needing repair during scheduled warranty inspections. Work with Customer Care Coordinators with scheduling appointments with home owners and requesting work orders for repairs. Educate home owners to use and operate their homes' mechanical and electrical equipment, as needed, during scheduled inspections. Light sheetrock, paint, plumbing, electrical, etc. may be needed during the home warranty inspection. Ensure all warranty service requests are complete within a certain time period. JOB REQUIREMENTS & SKILLS Proficient in Microsoft Office Suite of products; job requires use of an iPad and other programs to complete documents. Customer service background and a positive attitude are a must. Must have a strong work ethic and communication skills; the ability to handle confrontation in a professional manner is essential. Knowledge of residential construction; 2-5 years' experience preferred. Reliable transportation, a valid driver's license, and valid motor vehicle liability insurance are required; Physical stamina is required because this position requires prolonged standing, bending, stooping, some climbing or balancing and carrying. The team member must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds or more. Position is often exposed to various weather conditions (especially heat), loud noise, and vibrations. COMPENSATION Salary is based on experience BENEFITS DSLD Homes offers a benefits package for full-time employees that includes, but is not limited to, medical, dental and vision coverages, 401(k) with employer match, long term disability, life insurance, paid vacation, and holidays. Please visit ***************** for more information. DSLD is an Equal Opportunity Employer
    $24k-32k yearly est. 9d ago
  • Customer Service Representative

    Ej's Innovations 4.2company rating

    Customer service agent job in Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 1d ago
  • Representative, Customer Service

    LCI Brand 4.8company rating

    Customer service agent job in Biloxi, MS

    ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military. SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone. LOCATION AND SCHEDULE Keesler AFB - On-Site Schedule: Part-time (20-30 hours/week) KEY RESPONSIBILITIES Responsible for all customer service functions with customer recognition and interface the most critical element. Accurate computerized checkout Requires excellent communication skills Requesting and identifying material from the warehouse and shelf stocking. Store cleanliness both in and outside. Other duties as requested by Manager and/or Assistant Manager QUALIFICATIONS High school graduate with one year relevant work experience. Basic retail knowledge. Accuracy with computerized checkout systems. Requires excellent communication skills. Must have interpersonal skills dealing with and communicating with customers, vendors, co-workers and management. Team player. PHYSICAL DEMANDS While performing the duties of this job, the employee is in a store and warehouse environment. The employee is regularly required to sit; stand; walk and use hands. This could require frequent manual labor similar to stocking of product, receiving freight, or other lifting and/or moving of product. WORK ENVIRONMENT The noise level in the work environment is usually moderate. When in the Manufacturing area, hearing protection may be required depending on the department. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Why LCI? Purpose-driven company driven by principles, not profit Reach your highest potential: upward mobility, rewarded through hard work Competitive salary and compensation Basic Life Insurance at no cost to the employee 401(k) with match and Surplus-Sharing Plans Health, Dental, and Vision Insurance Ten paid holidays annually Paid Time Off (PTO) On-site Health and Wellness program Employee Assistance Program (EAP)
    $22k-29k yearly est. 60d+ ago
  • Customer Service Representative - Gulfport, MS

    Kedia Corporation

    Customer service agent job in Gulfport, MS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $22k-30k yearly est. 1d ago
  • CSR Palm Beach Tan

    Sunray Tanning, LLC, A Palm Beach Tan Franchisee

    Customer service agent job in Gulfport, MS

    Job DescriptionAt Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities: Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications: Must be at least 16 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts.
    $22k-30k yearly est. 26d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bryan Jacobs-State Farm Agent

    Customer service agent job in Gulfport, MS

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a customer service representative with The Bryan Jacobs Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $22k-30k yearly est. 4d ago
  • Pearl River | 2nd Shift CSR

    Agile Cold Storage

    Customer service agent job in Pearl River, LA

    Customer Service Representative - Agile Cold Storage Department: Customer Service Schedule: Full-Time | 2nd Shift (6:30 PM - 3:00 AM, Monday-Friday) Reports To: Customer Service Manager The Customer Service Representative (CSR) serves as the primary point of contact between Agile Cold Storage and its customers. This role manages inquiries, resolves issues, and coordinates logistics to ensure accurate, timely, and professional service delivery. Essential Duties and Responsibilities Respond promptly to all customer inquiries, requests, and complaints related to work orders, shipments, and inventory. Schedule inbound and outbound appointments within the Dock Management System (DMS). Communicate effectively with customers, brokers, freight forwarders, and warehouse operations regarding accounts, inventory, invoicing, and credit changes. Process and verify computer-generated invoices to ensure accurate billing. Generate and manage all required documentation for customer work orders, including special requests and expedited orders. Review and confirm that orders comply with company policies and procedures. Research issues, obtain supporting documents, secure approvals, and process credits or debits. Provide general clerical support, including maintaining order files, answering phones, operating office equipment, and greeting visitors. Support and provide coverage for other team members as needed. Perform other duties as assigned to support Agile's operational goals. Additional Responsibilities Accurately enter orders into the Warehouse Management System (WMS). Follow all company safety rules and maintain a clean, organized workspace. Adapt to changing work hours and shifts based on business needs, including occasional overtime, weekends, or holidays. Required Qualifications Minimum 2 years of customer service experience, preferably in logistics, warehousing, or distribution. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) and general internet navigation. Strong clerical and organizational skills with attention to detail. Excellent verbal and written communication skills in English. Demonstrated ability to remain professional and cooperative under pressure. Team-oriented with strong interpersonal and problem-solving skills. Must successfully complete a basic math skills test, background check, and drug screening prior to employment. Preferred Qualifications High School Diploma or GED. Experience in export coordination or warehouse logistics is a plus. Knowledge, Skills, and Abilities High attention to detail, accuracy, and organization. Ability to follow written and verbal instructions. Strong time management and multitasking capabilities. Dependable, self-motivated, and customer-focused mindset. Work Environment Primarily office-based with occasional movement throughout warehouse areas. Frequent use of standard office equipment (computer, phone, copier, fax, calculator). Moderate noise level typical of a warehouse setting. Physical and Mental Demands Ability to sit for extended periods and perform repetitive office tasks. Regular standing, walking, bending, and light lifting (up to 20 lbs). Must adhere to company grooming, hygiene, dress code, and PPE policies for safety compliance. Supervisory Responsibilities May occasionally lead or assist with special projects under supervision. Join the Agile Cold Storage team and be part of a fast-paced, customer-driven environment where precision and teamwork make a difference.
    $24k-32k yearly est. Auto-Apply 3d ago
  • Customer Service Rep(05917) - 917 Memorial Blvd

    Domino's Franchise

    Customer service agent job in Picayune, MS

    Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-30k yearly est. 6d ago
  • Accepting Resumes for Future Openings: P&C Insurance Customer Service Representative - Experience Required

    All Saints Insurance Agency

    Customer service agent job in Slidell, LA

    Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Location: Slidell, LA Work Arrangement: In-Office Salary: Competitive Base + Sales Commission + Performance Bonuses For licensed insurance service agents who want to make high income serving the needs of our customers, this is the career for you. PREFERRED on-site work location in Slidell, Louisiana. Open to remote candidates. Top Industry Compensation & Benefits Plan: Above Average Salary paid semi monthly + Bonuses + Monthly Commissions + Health Insurance Options + Paid Time Off with more days off than most agencies provide including 9 paid holidays AND Your Birthday off + Training & Coaching to develop your service & sales skills = The best insurance service team member opportunity in the country. This is ONLY for top performers who have had success in their current role but are seeking an opportunity to learn from the best, the opportunity to grow within the company, and make high levels of income to celebrate your success. P&C Insurance service or sales experience is required. Are you our next customer service rockstar? Let's talk! Randee Heer Agency Owner All Saints insurance Insurance Agency
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Crunch Fitness D Iberville

    Customer service agent job in DIberville, MS

    Job Description Club Role - Overnight Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Overnight Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members' accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● ______ per hour ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely
    $22k-30k yearly est. 19d ago
  • CALL CENTER AGENT (On-site position)

    Bienville Orthopaedic Specialist LLC

    Customer service agent job in Biloxi, MS

    Job Description Position Overview: Under the direction of the Call Center Manager and Team Lead, the Call Center Representatives work in our call center answering incoming calls and assisting patients or caregivers with various inquiries. Essential Job Responsibilities: · Answers and triages inbound calls in a high volume call center. · Assists patients and caregivers with various inquiries and provides general assistance to other callers in a timely manner. · Receives and forwards patient requests to appropriate clinical staff in a timely manner. · Enters patient information into the electronic health records (EHR) system. · Recognizes and escalates complex issues to the Call Center Team Lead or Manager for guidance. · Maintains up-to-date knowledge of physician and provider schedules, clinic updates, business office protocols, etc. · Performs other duties as assigned. Education: · High School Diploma or equivalent. · 1 - 2 years' experience in medical office administration highly preferred. Other Requirements: · Must be able to complete tasks with a high-degree of efficiency and accuracy while working in a fast-paced environment with frequent disruptions. · Must demonstrate ability to analyze data and resolve complex problems. · Must have the ability to work independently while managing time and workload appropriately. · Knowledge of medical terminology and procedures, knowledge of health insurance industry practices and/or medical billing procedures preferred. · Experience with medical scheduling/billing systems preferred. · Exceptional customer service, interpersonal skills, and communication skills. · Proficiency of electronic records systems preferred. Must have strong data entry skills and demonstrated typing speed of 45 wpm. · High School Diploma or equivalent. · 1 - 2 years' experience in medical office administration highly preferred. Job Type: Full Time Reminder: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click ***************************************************** to start the assessment.
    $20k-29k yearly est. 10d ago
  • Customer Service Advisor - D'Iberville

    Stonebriar Auto Services

    Customer service agent job in DIberville, MS

    We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $23k-30k yearly est. 9d ago
  • Customer Service Representative

    EJ's Innovations 4.2company rating

    Customer service agent job in Gulfport, MS

    EJ's Innovations is a marketing firm that specializes in in-store marketing to deliver consistent results for our clients. We treat our employees as future business partners from the beginning, with personalized, hands-on training and mentorship throughout their career. Job Description FULL TIME CUSTOMER SERVICE POSITIONS AVAILABLE! PAID TRAINING ARE YOU LOOKING FOR SOMETHING NEW? We are continuing to expand and currently looking for new applicants to add to our customer service and junior marketing department. We are looking for experienced customer service or retail representatives that we can additionally train to mold to our clients needs. We are looking for motivated individuals who have a competitive edge and are willing to learn. EXPERIENCE IS NOT MANDATORY BUT IS A HUGE PLUS! FULL PAID TRAINING WILL BE PROVIDED. EJ's Innovations specializes in promotional campaigns while continually providing the top notch customer service experience that we have become known for in the Gulfport/Biloxi area. We are now looking to fill 5-6 positions and the interview process has begun! Qualifications THE PROPER CANDIDATE WOULD HAVE: - Excellent verbal & written communication skills and the willingness to learn - Must be a team player and work well with others - Great customer service skills - Effective listening skills - Enthusiastic personality! EXPERIENCE IN THE FOLLOWING IS A PLUS BUT NOT REQUIRED: - Customer Service - Work in the restaurant industry - Retail/Sales - Marketing/Advertising - Promotions - Management/Leadership Skills Additional Information At EJ's Innovations, we believe in rewarding hard work. We only promote from within our own company, and we only promote those with the work ethic and motivation to get the job done! Our training program is hands-on, and covers every aspect of our company, helping prepare for long-term careers. Our team nights and leadership conferences are designed to build relationships, and provide a great foundation as you build your career.
    $22k-29k yearly est. 60d+ ago
  • Customer Service Rep(05218) - 550 Old Spanish Trl

    Domino's Franchise

    Customer service agent job in Slidell, LA

    Leaves Are Falling, Opportunities Are Calling-Join Our Team Today! RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun! Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's. WHAT DO CSRs DO? · Provide a fun, happy, and exciting environment for our Customers while taking orders. · Uphold and represent a rock-solid brand image. · Ensure our stores are kept clean and sanitized for our Team and Customers. · Get into the action and make perfect product all the time. · Learn organizational and inventory skills. · Provide amazing Customer service. · Execute time management skills and the ability to multi-task in a competitive work environment. · Help be part of the pizza industry that is leading in technology by using the most advanced equipment. · Demonstrate your own style while working in a diverse work environment. · The ability to take ownership in resolving problems. · Operate all equipment inside the store. WHAT'S IN IT FOR YOU? · Join a winning Team who is the best pizza company in the world & in every neighborhood! · Complete all RPM world class training programs to ensure you are set up for success in your role. · Work flexible fun hours and enjoy great product discounts. · Opportunity to continue your development through RPM Pizza College. · This is the first step for many to owning your own Dominos store. · Learn team building and problem-solving and develop your skills for the future. · Opportunity to give back to the community through partnerships and donations. · Variable hourly (meaning hours vary by week) position with competitive pay. · Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period. · 401K program available. Qualifications HOW CAN YOU QUALIFY? · You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn. · Strong communication and basic math skills to count change. · Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills. · Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds. · Apply on jobs.dominos.com Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 6d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Gulfport, MS?

The average customer service agent in Gulfport, MS earns between $16,000 and $26,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Gulfport, MS

$20,000

What are the biggest employers of Customer Service Agents in Gulfport, MS?

The biggest employers of Customer Service Agents in Gulfport, MS are:
  1. ACD Direct
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