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The Whittingham Agencies
Customer service agent job in Hamilton, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 14d ago
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Call Center Representative
Insight Global
Customer service agent job in Cincinnati, OH
Call Center Representative
Duration: 6 Month Contract
Onsite: 5 days/week
Interview Process: 1 round, on-site
Required Skills & Experience
1+ years of experience working in a professional office setting
2+ years in customerservice (Not Food)
Extremely reliable and clear communication skills
Ability to learn quickly/ teachable
Committed to the role and longevity
Nice to Have Skills & Experience
Call center experience
Banking experience
Job Description
An employer in the Cincinnati, OH area is seeking Call Center Representatives to join their team. These employees will be joining their Client First Center team and are responsible for engaging with customers through a variety of service channels, which may include incoming phone calls, email, and/or online chat. These employees are to represent a local bank well by presenting a positive, professional image while meeting or exceeding customer expectations. The ideal candidate is comfortable being seated the majority of the day taking calls and looking for growth and longevity!
Essential Functions/Responsibilities:
- Answer customer inquiries relating to bank products and services. Inquires may be received via telephone calls delivered through call routing technology or through digital channels such as email, and online chat
- Recognize sales opportunities and refer clients to sales associates
- Remain current on products, services, policies, and procedures
- Resolve customer inquiries or issues with respect to any loan product offered by the banking company
- Resolve customer issues through account research and utilization of support materials and resources
- Perform customer account transaction and maintenance activities accurately
- Strive for first contact resolution of customer inquiries, transactions, and problem resolution
- Escalate customer requests requiring additional knowledge or expertise as defined by department leadership
$26k-34k yearly est. 2d ago
Customer Service Representative
Vernovis 4.0
Customer service agent job in Cincinnati, OH
Job Title: Business Service Center Advocate
Who We Are:
Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest.
Come join us:
Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customerservice. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment.
What You'll Do:Respond to inquiries relating to bank products and services.
Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners.
Remain current on products, services, policies and procedures for the department.
Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources.
Escalate requests requiring additional knowledge or expertise as defined by department leadership.
Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customerservice.
Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike.
Performs a variety of additional support functions as assigned by leadership.
What You'll Have:1-3 years of CustomerService experience
Basic knowledge of Word & Excel Basic Computer Skills
1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree
Prior banking experience preferred but not required
Prior clerical/data entry experience preferred
Must be self-motivated and ability to work independently.
The Vernovis Difference:
Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws.
Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$27k-35k yearly est. 2d ago
ATI HEAVY MX REP
Air Transport International 4.2
Customer service agent job in Wilmington, OH
Duties include negotiation with contract maintenance vendors, which supply maintenance and related services, contract installation service providers, and engineering firms as well as the aircraft manufacturer. Scheduling subordinates "time on sight" as well as designating work assignments. Coordinate with other departments for tooling, personnel, and material to keep the aircraft on schedule and on proposed budget. Be thoroughly familiar with the FAA Approved Maintenance Inspection Program so as to coordinate with the Quality Control department to provide suggestions and/or recommendations for various program improvements.
Job Functions:
Planning, negotiating, meeting, authorizing payments, ensuring the effective/efficient utilization of manpower is placed on aircraft. Including consultation with vendor when needed on manpower issues and scheduling of other vendors utilized in the facility.
Ensure vendors perform maintenance on company aircraft using appropriate processes and procedures utilizing approved acceptable data. Ensure accomplishment of proper return to service paperwork is complete.
Interface with other departments for proper timing and composition of company documentation, i.e. Company Engineering Orders. Oversight and observation of both contractors and vendor in performance of their assigned duties. General regulatory compliance of maintenance performed on aircraft.
Administration - signing, review, and process of company documents related to vendor, employee or material.
Perform other duties as assigned
Position Requirements:
High school diploma required. Associates degree desired.
Minimum of four (4) years Heavy Maintenance experience
Extensive knowledge of aircraft, associated systems and structures. (767 or 757 experience/training required)
A&P License, with a minimum of 10 years' experience
Ability to lift up to 50lbs
Able to work at heights up to 80 feet
Work from ladders up to 10 feet
Climb up to 3 flights of stairs.
Comply with ATI attendance requirements
Preferred Job Skills:
* Associates degree desired. Bachelor Degree preferred
Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws.
For more information about ATI employment opportunities visit ***************************
$29k-37k yearly est. 8d ago
Events Customer Service
Launch 513
Customer service agent job in Cincinnati, OH
We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations.
Position duties:
Handle customer inquiries and complaints
Help with the subscribing of customers for long term services
Upgrade existing customers/subscribers
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Position Requirements:
Previous experience in customerservice, sales, or other related fields
Speak English fluently
18 years of age or older
No felonies pithing the last 7 years
Must be able to legally work in the U.S.A (CPT/OPT acceptable)
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves.
We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development.
Weekly team outings for networking purposes
High energy - leadership development
Financial literacy training
Fast upward mobility and progression
$48k-107k yearly est. Auto-Apply 60d+ ago
Customer Relations Specialist
Cincinnati Opera 3.3
Customer service agent job in Cincinnati, OH
Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati!
Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customerservice to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customerservice, and keeping our Business Profiles timely and relevant.
QUALIFICATIONS AND SKILLS:
To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Other qualifications include:
Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customerservice to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Learn more about the BBB at *********************************************
Apply online today to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
#ZR
$62k-73k yearly est. Auto-Apply 8d ago
CUSTOMER RELATION SPECIALIST
Big Sandy Superstore 4.0
Customer service agent job in Hamilton, OH
Job DescriptionBenefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#bssales
$25k-35k yearly est. 17d ago
Call Center Representative
Collabera 4.5
Customer service agent job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
GENERAL FUNCTION:
Provide exceptional customerservice and support to EyeMed Members, Providers (DONL's and panel participants) and Store Divisions (Lenscrafters; Pearle; etc.)
MAJOR DUTIES AND RESPONSIBILITIES:
• Provide member service support, over the phone, in a timely, consistent and courteous manner to EyeMed members and providers
• Assist EyeMed members by answering benefit questions, eligibility, web registration, authorizations, provider location inquiries, and claims details
• Interface with providers to verify member eligibility and authorize services
• Review claims details, research payment issues, investigate provider network details
• Use system tools as appropriate to escalate issues between the various functional areas within EyeMed
• Must meet Customer Care Center productivity and quality goals
COMMUNICATIONS WITH OTHERS:
• INTERNAL - Call Center associates and other EyeMed functional areas
• EXTERNAL - Members/Providers
Qualifications
SKILLS & QUALIFICATIONS:
• Excellent verbal and written communication skills
• Excellent telephone skills
• Excellent active listening and comprehension skills
• Ability to demonstrate empathy to the caller's situation
• Ability to provide exceptional customerservice
• Exhibit resourcefulness in resolving problem situations
• Manage time and multiple tasks effectively
EXPERIENCE:
• Call Center experience preferred
• 1 - 2 years of experience in a professional business environment preferred
• Knowledge of vision benefits and/or insurance industry a plus
EDUCATION:
• High School diploma required
• College or University degree (preferred )
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-33k yearly est. 60d+ ago
On-Site Call Center Associate
Kings Island 3.9
Customer service agent job in Mason, OH
$15.50 / hour
.
Age Requirements
.
Joining our Call Center Team means providing the excellent guest experience to every guest, every day, every time.
With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. New in 2023, Adventure Port will feature two new family rides, enhanced theming for Adventure Express, and a new quick service restaurant.
Some of our amazing perks and benefits:
FREE Admission to Kings Island and other Six Flags Parks and Waterparks!
FREE tickets for friends and family!
Exclusive employee RIDE nights, GAME nights, and FREE FOOD events!
Training and development programs with opportunities for advancement!
Programs in Food Certification, Diversity & Inclusion, and more!
Discounts on park food and merchandise!
Discounted on-site dormitory housing for associates living 30+ miles away (18+ only).
Responsibilities:
Answer inbound calls and respond to emails from guests regarding park information, ticketing, events, and amenities.
Provide accurate, friendly, and timely assistance to guests with questions or concerns.
Resolve guest issues with professionalism and empathy, ensuring a positive experience.
Communicate park programs, policies, and accessibility services clearly and effectively.
Document guest interactions and resolutions in our systems to maintain accurate records.
Collaborate with team members to ensure consistent and high-quality service.
Qualifications:
Strong phone and email communication skills, including clear, professional etiquette.
Ability to master multiple computer systems and navigate between applications efficiently.
Excellent written communication for email correspondence.
Ability to multitask in a fast-paced call center environment.
Strong problem-solving skills, remaining patient and poised during challenging situations.
Positive attitude and strong listening and interpersonal skills.
Proficiency in data entry and typing; prior call center or office experience is a plus.
Effective time management and organizational skills.
Flexibility to work evenings, weekends, and holidays as needed.
$15.5 hourly 5d ago
Customer Relation Specialist
Brandsource
Customer service agent job in Hamilton, OH
Benefits:
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Stock options plan
Vision insurance
Wellness resources
Customer Relation Specialist
Retail CustomerService Office Duties
Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!
Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customerservice jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.
We have a great benefits package consisting of:
Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.
As a Customer Relations Specialist you will:
Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customerservice support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.
Qualities and skills we are looking for:
Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customerservice skills
Physical Demands:
Ability to sit, stand, bend, stoop, and reach regularly
Education and Experience:
High school diploma or equivalent combination of education and experience
Previous clerical experience preferred
Position Type
Full-Time/Regular
#bssales
Compensation: $14.00 - $15.00 per hour
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customerservice - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
$14-15 hourly Auto-Apply 60d+ ago
Customer Service Agent
Hatoway Insurance Partners
Customer service agent job in Lawrenceburg, IN
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Paid time off
Training & development
The Account Manager at Hatoway Insurance Partners, Inc. is responsible for assisting Producers and Account Managers in helping fulfill client requests and organization of client files.
Benefits/Perks:
Competitive Pay (Salary)
Professional Development
Job Stability in a growing industry
401K Matching
Short-Term/Long-Term Disability
Bonuses
Responsibilities
Actively manage service requests and conduct follow-up as needed for client accounts.
Assist Producer/Account Manager in client file management in Partner. Adding Notes, filing paperwork, and managing follow-ups for new and existing clients.
Answer phone calls and emails to process any policy change requests, cancellations or other needed service.
Gather information and set up potential appointments for new sales.
Take and manage client payments through the deposit process.
Facilitate claims requests as needed and proactively follow up to ensure client happiness.
Ensure that Agency Management System files are up to date and accurate with all activities and documents.
Collaborate with other employees to ensure the clients are receiving the highest level of care.
Provide important information to the group on issues or coverages during staff meeting times.
Qualifications
Bachelor's Degree or comparable work experience preferred.
Possess a valid driver's license and a source of reliable transportation.
Be people-oriented, customer-focused, and professionally assertive in servicing existing clients.
Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.
Requirements
Must attain an Indiana Property and Casualty Insurance License. Employer will set up and pay for instruction and the first attempt to pass the test for certification.
Compensation: $35,000.00 - $45,000.00 per year
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability and strong compensation you've come to the right place! Working with an independent agency is a great career choice. Baby Boomers in insurance are retiring at rapid speeds and leaving a high demand for insurance professionals!
Trusted Choice Independent Insurance Agents protect customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price.
Each agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of that agency. All inquiries about employment at an agency should be made directly to the location, and not to Big I Indiana.
$35k-45k yearly Auto-Apply 60d+ ago
Customer Relations Specialist
Strategic Hr
Customer service agent job in Cincinnati, OH
Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati!
Better Business Bureau | Cincinnati is seeking a
Customer Relations Specialist
for our Marketplace Resource team to provide excellent customerservice to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customerservice, and keeping our Business Profiles timely and relevant.
Learn more about the BBB at *********************************************
Job Description
Other qualifications include:
Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customerservice to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Qualifications
QUALIFICATIONS AND SKILLS:
To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Additional Information
Apply online at *************************** to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
$26k-38k yearly est. 20h ago
Customer Relations Specialist
Strategic HR Client Job Openings
Customer service agent job in Cincinnati, OH
Job DescriptionCareer Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OHAre you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati!
Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customerservice to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customerservice, and keeping our Business Profiles timely and relevant.
QUALIFICATIONS AND SKILLS:
To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Other qualifications include:
Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customerservice to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Learn more about the BBB at *********************************************
Apply online today to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
#ZR
$26k-38k yearly est. 11d ago
Customer Relations Specialist
Strategic HR, Inc.
Customer service agent job in Cincinnati, OH
Career Opportunity: Customer Relations Specialist with Better Business Bureau in Cincinnati, OH
Are you ready to join an organization that sets the standard for ethics and excellence in business? Are you an excellent listener? Do you thrive in answering questions and providing effective solutions to customers? If so, join BBB Cincinnati!
Better Business Bureau | Cincinnati is seeking a Customer Relations Specialist for our Marketplace Resource team to provide excellent customerservice to those who contact BBB for assistance with disputes and purchasing decisions. You will also assist in the development and maintenance of BBB's Business Profiles. You will be the primary person responsible for taking incoming calls. Your mission is to assist in resolving complaints, providing excellent customerservice, and keeping our Business Profiles timely and relevant.
Learn more about the BBB at *********************************************
Job Description
Other qualifications include:
Associate Degree or equivalent work experience
2 plus years of relevant experience in a customer supporting role, preferred
Strong computer skills including G Suite and knowledgeable about Internet research tools
Commitment to providing outstanding customerservice to our customers
Ability to communicate professionally and persuasively over the phone, in writing and in person with businesses of all sizes and in all industries
Strong active listening skills, ability to investigate problems and to develop solutions
Ability to manage conflict in a positive and constructive fashion
Ability to understand internal policies and procedures and to communicate them to internal and external customers
Ability to draft professional business correspondence and other communications including email communications with attention to proper grammar, spelling, and punctuation
Professional speaking voice & excellent telephone etiquette
Qualifications
QUALIFICATIONS AND SKILLS:
To be successful in this role, you must be organized and thorough with keen attention to detail, yet efficient and able to meet deadlines. You must also be a skilled communicator who approaches issues with curiosity and uses a collaborative problem-solving approach. Sound decision making, active and effective listening, time management, and practical AI familiarity are a must to effectively perform this role.
Additional Information
Apply online at *************************** to join a GREAT team with great work benefits!
Employer is EEO/M/F/V/D. BBB is an equal opportunity employer and does not discriminate against employees or applicants on the basis of any legally protected activity or status, including but not limited to, race, color, sex (including pregnancy, sexual orientation, gender identity or expression), religion, national origin or ethnicity, age, disability, genetic history, military/veteran status, or salary history.
$26k-38k yearly est. 7d ago
Call Center Representative
American Health Associates, Inc. 4.0
Customer service agent job in Cincinnati, OH
AMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation, currently offering services in CO, DE, FL, GA, IL, IN, KY, MD, MI, MO, MS, NC, NJ, OH, PA, SC, TN, VA, WA, and WDC. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry.
THE ROLE: CALL CENTER REPRESENTATIVE
RESPONSIBILITIES:
· Provide exceptional customerservice to nursing home staff, physician office staff, and patients always via phone;
· Enter data into a specialized computer system;
· Dispatch AHA's Mobile Phlebotomists and Couriers;
· Track specimen collection and reporting;
· Trouble shoot missing, incomplete, and incorrect orders;
· Must have the ability to interact effectively and professionally with clients and coworkers always;
· Exceptional CustomerService skills, a must.
Requirements
QUALIFICATIONS:
High School diploma
1-year of customerservice experience in healthcare, preferred.
Detail oriented with ability to multi-task daily.
Knowledge of lab test orders; solid understanding of the importance of critical results.
Excellent customerservice and telephone etiquette skills required.
Effective verbal and written communications, especially listening skills.
10-Key & Alpha Numeric Data Entry, 40 WPM speed and accuracy.
Advanced computer skills.
Ability to work independently, set priorities, and manage time effectively in a fast-paced work environment.
Ensure patient privacy, confidentiality, and HIPAA are upheld always.
"Team Player" mindset a must!
AHA's Client Services department is open 24/7/365; we look for candidates who are available to work the established schedules and rotating holidays.
AHA IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER!
$24k-31k yearly est. 21d ago
Customer Service Agent
Laquinta Inn & Suites Florence Cincinnati Airport
Customer service agent job in Florence, KY
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customerservice representative position at our company! You'll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience.
If this posting sounds like a job you'll love, we highly encourage you to apply.
$23k-30k yearly est. 12d ago
Customer Experience Representatives - Kenwood Dealer Group Headquarters
Kenwood Dealer Group
Customer service agent job in Mason, OH
Jumpstart Your Career with Kenwood Dealer Group!
Now Hiring: Full-Time Customer Experience Representatives
4780 Socialville-Foster Rd., Mason, OH 45040
(Conveniently located near Mason-Montgomery Rd.)
Looking for a job that fits your schedule
and
helps build your future? Join a team that values your voice, supports your growth, and makes every day a little more exciting.
What You ll Do
Answer and route incoming calls for our 16 dealership locations
Deliver friendly, professional customerservice
Stay calm, cool, and helpful even during challenging calls
Work in a casual, supportive, team-focused call center environment
No experience? No problem we train you!
Whether you re starting out or ready for a change, this role is an excellent opportunity to gain real-world experience and build strong customerservice skills.
Work Schedule
Monday Thursday: 10:30 AM 7:00 PM
Saturday: 10:00 AM 6:00 PM
What You Bring
Clear, confident communication
A positive, team-oriented attitude
Basic computer skills
The ability to multitask and maintain professionalism
Must be 18+ and able to pass a background check
Perks & Benefits
Medical, dental, and vision insurance (full-time)
Paid time off and holidays
401(k) plan
Employee discounts on vehicles, services, and more
A supportive team invested in your growth and success
Ready to Apply?
Submit your application online or contact Carleesha Davis at ************.
Join Kenwood Dealer Group and take your first step toward a rewarding, long-term career. We can t wait to meet you!
Equal Opportunity Employer
$31k-49k yearly est. 55d ago
Customer Service
Lee's Famous Recipe Chicken
Customer service agent job in Connersville, IN
Lee's Famous Recipe Chicken - Immediate Hiring for Cashier
Are you enthusiastic about providing fast and friendly service in a fun and loving environment? Do you enjoy building relationships with customers while ensuring their orders are correct and timely?
Lee's Famous Recipe, an individually owned and operated establishment, is seeking highly skilled Cashiers to join their dynamic team. As a Cashier, you will play a crucial role in greeting customers with a smile, accurately taking orders, handling cash transactions, and maintaining a clean and welcoming atmosphere for all.
What Does It Mean To Be A Famous Team Member?
Greet customers with an upbeat attitude and smile
Listen attentively to customers for accurate order taking
Handle cash transactions and maintain cash drawer balance
Ensure customers receive the correct food orders consistently
Keep workstations and restaurant clean to enhance customer experience
Maintain composure during busy periods
Stand, move, and carry lightweight items
Work in a fast-paced environment
Minimum age requirement: 16 years old
Famous Benefits:
401K
Health Insurance
Paid Vacation
Flexible hours
Competitive pay
Meal discounts
Enjoy a fun and friendly work environment
$23k-30k yearly est. 60d+ ago
Experienced Call Center Agent (1st shift; M-F)
Healthsource of Ohio 3.7
Customer service agent job in Cincinnati, OH
HSO Valuable Perks:
Competitive pay with eligible incentive bonuses & yearly merit increases
Structured schedules for work-life balance with Paid Time off & Long-Term Sick Bank hours
Full Health Benefits Package, Courtesy Care Benefits & HSA funds
Student Loan Forgiveness program & tuition reimbursement
Employer contribution driven retirement plan
Complimentary scrubs
Do you have what it takes to be a Medical Call Center Agent:
High School Diploma or Equivalent required
Strong computer skills that include a combination of experience in a Windows Operating System, e-mail, and EHR data entry required
1-2 years Call Center experience preferred
A day in the life of a HSO Medical Call Center Agent:
Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality
Facilitate optimal patient access and maximize accuracy of data entry for scheduling and clinical messaging
Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions
Responsible for professionally responding to all inquiries from callers as they relate to health services HSO provides
Who We Are:
HealthSource of Ohio is a not-for-profit community health center in Southwestern Ohio that provides quality, patient-centered primary and preventative care for all. Our employees are dedicated to the belief that every patient deserves to be treated with respect, dignity, and equality, irrespective of their race, religion, economic status, or ability to pay.
Check out what HSO employees have to say about working for HealthSource of Ohio:
I am thankful to work for a great company that treats their employees as one of their own!!!
Medical Assistant/Receptionist, Mt. Orab
HSO has been a breath of fresh air since the moment I arrived. I have never worked for an organization that values their employees so much! Instead of feeling replaceable, and like you are never "doing enough", I am thanked for my work often. Staff is very familiar with "upper management" and they usually know us all by name! I never dread coming to work and am proud to work for an organization that values their staff as much as their patients!
Care Coordinator, Loveland
Visit our social media to learn more about HSO.
Physical Activity: 25-75% lift/carry, push/pull, reach overhead, climb, squat/bend/kneel, sit/stand, walk/move about HealthSource of Ohio is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran
$35k-41k yearly est. Auto-Apply 5d ago
Customer Services Advisor
Halfords
Customer service agent job in Bromley, KY
Apply now Job no: 562722 Work type: Part time, 16 hours per week Site: Bromley Salary: £11.30 - £13.51 per hour Business Area: Retail * Age 21+ £13.51 per hour * Under 21 £11.30 per hour Love all things motoring and cycling? Great with customers?
Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
To be successful in this role you will need:
* Experience of delivering great customerservice, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Life Assurance
* Uniform
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
How much does a customer service agent earn in Hamilton, OH?
The average customer service agent in Hamilton, OH earns between $21,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Hamilton, OH