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  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Customer service agent job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: * A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. * Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. * A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. * Holiday Breaks: The university is granted 12 holidays a year. * Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: * Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. * Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. * Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. * Works closely with loan area as well as the University Business Office. * Works with local high schools and JMU community with requests for presentation and workshops. * Assists with the Financial Aid email box as needed. Qualifications: Required: * Demonstrated oral and written communication skills * Commitment to professional customer service * Exceptional time-management, problem-resolution, and organizational skills * Ability to work independently * Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 23d ago
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  • Licensed Insurance Customer Service

    Jessica Martin-State Farm Insurance Agency

    Customer service agent job in Orange, VA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Orange, VA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base pay plus Commissions Bonuses Health Insurance (after 30 days) Retirement (after 12 months) Paid Time Off (vacation and personal/sick days) Reimbursement for ExamFX (study guide) and one attempt at each test Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $52k-100k yearly est. 2d ago
  • Customer Service Agent

    Jessica Russo Team

    Customer service agent job in Charlottesville, VA

    Job Description Do you love making the customer experience memorable? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for customer gift packages, maintaining databases, promotional marketing, website management, and running errands. If this posting sounds like a job you'll love, we highly encourage you to apply. Compensation: $22 - $25 hourly Responsibilities: Ensure customer account information is up-to-date Prepare (order, arrange, assemble) and deliver gifts for clients, client parties, pop-by gifts, etc. Marketing to include creating brochures, flyers, and postcards (from templates) in Pages Database management in Excel Updating the company website Picking up and dropping off marketing and essential items to client properties Qualifications: Excellent active listening, interpersonal, and communication skills High school graduate, G.E.D. recipient, or equivalent Experience working in a customer-oriented atmosphere About Company Busy real estate team that cares about their client experience. Come grow with us as we use the latest tools to effectively and graciously show appreciation to those that choose us.
    $22-25 hourly 2d ago
  • Customer Sales & Serv Rep

    DTS Fluid Power 3.6company rating

    Customer service agent job in Harrisonburg, VA

    Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: Assist customers by phone and in person at our facility Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Desire to increase knowledge in industrial distribution products Excellent telephone skills Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: Base salary and bonus opportunities Health, vision, and dental coverage, 401(k) w/ company match Paid vacation, sick time, and company holidays Tuition reimbursement Personalized training and development program Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $39k-53k yearly est. Auto-Apply 60d ago
  • Customer Service Rep(04365) - 712 N Commerce Ave

    Domino's Franchise

    Customer service agent job in Front Royal, VA

    Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra cash, Domino's is the perfect place for you! JOB REQUIREMENTS Must be 16 years of age or older with reliable transportation. Have a positive and helpful attitude Willing to conform to all image and uniform standards of Domino's Pizza Ability to work alone and with others Desire to meet high quality control standards, even in fast-paced circumstances JOB DUTIES INCLUDE: Receive and process customer orders, both in-store and on phone Prepare all products Stock ingredients in storage areas, production area, and walk-in cooler Clean equipment and facility daily Distribute various marketing materials Communicate verbally with a positive attitude with customers and fellow team members Additional tasks as requested by management team ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, muliply, and divide accurately and quickly (may use calculator) Ability to make correct monetary change Ability to enter orders using a computer keyboard and touch screen Strong hand/eye coordination Ability to receive instruction and complete tasks within a specified period of time PHYSICAL REQUIREMENTS Most tasks are performed from a standing position and team members are expected to remain in this position for extended periods of time. Team members will occasionally be required to lift up to 30 pounds and rarely lift up to 50 pounds Team members must infrequently climb ladders to perform cleaning duties, change signs, perform maintenance Crouching, bending, and reaching are performed frequently when preparing products, stocking, and cleaning Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-34k yearly est. 5d ago
  • Bottleless Cooler / Municipal Water Solutions Representative

    Culligan 67Md

    Customer service agent job in Ruckersville, VA

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, we're changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lines-eliminating plastic bottles while delivering crisp, great-tasting purified water through Culligan's exclusive purification process. It's better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and more-helping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If you're competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What You'll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What We're Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true “hunter” mindset Reliable transportation and valid driver's license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If you're ready to sell a solution that makes a difference-and be rewarded for your effort-we'd love to hear from you. Apply today and grow with Culligan. Compensation: $30,000.00 - $70,000.00 per year About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $30k-70k yearly Auto-Apply 10d ago
  • Customer Service Teammate

    Go Car Wash

    Customer service agent job in Harrisonburg, VA

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $13-15 hourly 60d+ ago
  • Technical Support & Customer Service Coordinator

    Game Day Signals

    Customer service agent job in Elkton, VA

    Job Description Employment Type: Part-Time, On-site (up to 28 hours per week, Monday-Friday) Work Schedule: Later-day office hours, typically within 10:00 AM - 6:00 PM (e.g., 10-4, 11-5, or 12-6) Salary: 20-25 USD per hour Growth Opportunity: Potential to move into a full-time role Game Day Signals is seeking a Technical Support & Customer Service Coordinator to provide technical support, device troubleshooting, and customer assistance. This role is responsible for resolving technical issues, supporting customers, and assisting with daily operational needs. Additional responsibilities include providing backup support for order fulfillment and administrative tasks, as well as assisting with social media content creation as needed. Requirements ResponsibilitiesTechnical Support & Device Repair Troubleshoot Game Day Signals units and resolve technical issues via phone and email Perform battery replacements, screen replacements, and basic hardware repairs Program, configure, test, and prepare devices for customer use Diagnose warranty issues and coordinate repairs or replacements Maintain accurate service, repair, and warranty records Customer Support & Outreach Provide technical support to customers via phone and email Assist teams with setup, usage, and troubleshooting Prepare quotes and invoices for customer orders Follow up with customers to ensure successful implementation and satisfaction Communicate clearly and professionally with coaches, staff, and partners Operations & Team Support Assist with order fulfillment, shipping, and inventory as needed Process returns and prepare replacement units Assist with other administrative tasks as needed Social Media & Content Creation Create and post product-related content on Facebook, Instagram, and X Capture photos and short videos of products, setups, and behind-the-scenes activity Assist with announcements, promotions, and product updates Monitor comments and messages and route inquiries appropriately Additional Responsibilities Assist with supply ordering related to technical repairs and support Help with office organization and upkeep as needed Participate in continuous improvement of support processes and documentation Requirements Experience in technical support, customer service, IT support, or hands-on troubleshooting Comfort working with small hardware components, batteries, and screens Strong communication and customer service skills Experience posting content on Facebook, Instagram, and X Organized, dependable, and able to manage multiple priorities Willingness to assist with fulfillment and operational tasks as needed Ability to lift and move packages up to 25 pounds Experience with Shopify or similar order management systems is a plus. Benefits Part-time employees are eligible for: Company-matched 401(k)
    $27k-37k yearly est. 23d ago
  • Customer Service/Ramp Agents - SHD

    Quickflight Services

    Customer service agent job in Shenandoah, VA

    We have upcoming openings at this Airport for Customer Service Agents. Experience is helpful but not necessary. Applicants will be required to attend (1-2) weeks of initial required training program, followed by additional training period later. (1-2) weeks total training period-paid if successful Competitive starting wage of $8.75 once all training is completed Part-Time positions Available Duties include loading/unloading luggage, ticket counter including selling tickets and checking in passengers, gate including boarding flights and assisting passengers with special needs and other duties can be assigned. All positions have lifting requirements and all employees learn all functions/cross train Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $8.8 hourly 1d ago
  • Customer Service Advisor

    Virginia Lube

    Customer service agent job in Charlottesville, VA

    Job Description A Customer Service Advisor (CSA) is a mid-level position that entails identifying problems with automobiles, gathering information, offering the customer recommendations, and communicating orders for repairs to be done. Customer service also plays an important part in this role, since you will be communicating with customers to understand the issues/recommendations with their automobile. Advisor Job Responsibilities and Duties: · Listen to customers' account of issues and symptoms to better understand what the problem is for MultiCare Techs · Calculate and provide customer with an estimate of work to be performed · Explain process to clients so they understand what to expect and when their automotive will be repaired in time · Record information gathered from each visit in our customer system · Work with supervisors, repairmen and the rest of team to provide a positive and expedient resolution for customers · Consistent training on new services and products to offer customers · Computer based training required, followed by one on one role play training and customer interaction training · Professional appearance is always a must for this position
    $25k-32k yearly est. 17d ago
  • Customer Service Representative

    Hoc, Leading Energy Markets Compliance Solutions Provider 3.9company rating

    Customer service agent job in Verona, VA

    Apply Description Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location. Hours for these positions are Monday - Friday from 8 AM - 5 PM. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $27k-35k yearly est. 60d+ ago
  • Customer Service Rep

    Robbins Staffing Solutions

    Customer service agent job in Charlottesville, VA

    Temp Customer Service Ambassador ($20 - $22 per hour plus exceptional bonus plans) Our client, a locally owned property management and development company in Charlottesville, is seeking an experienced Customer Service Ambassador to join their team! The person in this role will be the first point of contact in our leasing office, assisting customers and supporting team members. Work hours are generally 8:30 am - 5 pm, Monday - Friday. Responsibilities: Customer Service & First Impressions Office Visitors & Phones - Welcome and assist customers, vendors, and visitors. Customer Service - Accept rental payments, write receipts, assign parking permits, manage key loans, submit service requests, and assist with move-ins, move-outs, and customer events. Often the first point of contact for customers, vendors, contractors, and community members. Ensure the leasing office is organized and inviting and that exterior signage, parking lots, sidewalks, and patios are tidy and welcoming. Keep the promo shelf well-stocked & eye-catching. Administrative Check after-hours drop box, assist with marketing initiatives, monthly lease renewal calls, move-in and move-out processes, key audits, and other activities as needed. Manage office supplies & purchases, sort mail, and keep beverage stations stocked and clean. Support & assist residential, commercial, marketing, and other teams as needed, including errands (a company vehicle is available). Qualifications & Requirements: An eagerness to serve customers, support teammates, and learn about property management. Highly organized and adept at simultaneously managing multiple tasks. Comfortable with being interrupted regularly while working in a bustling environment. Able to work independently, confidently, and with minimal supervision. Embrace & promote the company's Mission | Purpose | Values 2+ years in similar or relevant positions Proficient in Microsoft Office, including Outlook, Word, and Excel Exceptional written and verbal communication skills A valid driver's license and acceptable background check. (No DUI or reckless convictions within the past 3 years.) Robbins Staffing Solutions, Inc. is an award winning staffing firm serving our local clients and candidates for over 19 years. We are a proud Equal Opportunity Employer.
    $20-22 hourly 16d ago
  • Customer Service Representative

    Bankatcity

    Customer service agent job in Verona, VA

    EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Summary Description Provides excellent customer service while performing efficient and accurate banking transactions in accordance with bank policies and procedures. Assists customers with routine service requests. Identifies and acts on referral opportunities for new products by recognizing customer needs. Essential Functions Accurately processes routine bank transactions including but not limited to check cashing, deposits, withdrawals, account transfers and loan payments Consistently executes customer service standards to provide excellent customer service, resolve problems, and identify customers' financial needs Maintains and balances a working cash supply Displays a positive and professional attitude at all times Maintains current knowledge of bank products and services Works closely with manager and branch team to generate new business Seeks opportunities to refer to other lines of business to include mortgage, cash management, commercial and trust Actively participates in branch campaigns and incentives Completes all training within predetermined time limits Adheres to all bank regulatory, audit, and compliance policies and procedures Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job Position Requirements High school diploma or equivalent 1-2 years of retail/customer service experience, with sales experience preferred Displays professional dress and demeanor Personal computer proficiency Cash handling experience preferred Typically the employee may sit to perform work; however, there may be some standing, walking, bending and lifting 5-10 lbs Work is generally performed indoors in environmentally-controlled conditions Critical Skills / Expertise Excellent customer service and sales skills Excellent oral communication and listening skills Knowledge of (or ability to learn) the bank's operating systems, policies and procedures
    $25k-33k yearly est. Auto-Apply 7d ago
  • Customer Service Representative

    Holtzman Corp

    Customer service agent job in Verona, VA

    Individuals will serve as initial contact to new and existing Propane, Ice, and HVAC customers, inform customers of products and services offered, set up new accounts, and provide quality customer service. Must have outstanding computer and telephone skills, be willing to refill propane cylinders, and attend a 2-week training program at our Mt. Jackson, VA location. Hours for these positions are Monday - Friday from 8 AM - 5 PM. Excellent benefits package to include medical, optical, dental, disability, and life insurance, holiday, vacation, paid personal leave, 401K, and profit sharing. Equal Employment Opportunity
    $25k-33k yearly est. 60d+ ago
  • Customer Service Technician

    Brightspeed

    Customer service agent job in Charlottesville, VA

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-RW1 Additional Information WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $25k-37k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    George Morris-State Farm Agent

    Customer service agent job in Waynesboro, VA

    Job DescriptionBenefits: Paid Holidays Bonus based on performance Competitive salary Health insurance Paid time off 401(k) matching ROLE DESCRIPTION: As a customer service represenative, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 28d ago
  • Customer Service Representative

    Vacle

    Customer service agent job in Charlottesville, VA

    We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers' queries and resolve them as soon as possible. Your aim should be to maintain cordial relations with our customers. As you will be in direct contact with our clients, you should have clear knowledge about products and their functions. In addition to this, you should be well-versed with our company's policies and procedures. Pleasant personality and good communication skills are the key requirements for this role. You should be competent enough to provide the best customer service to our clients. If you have the desired skills and qualifications required for this role, you can send in your applications to us. Responsibilities Update and maintain customer information in the database. Understand the kind of services we offer during the job training. Provide customers with all the information that they require. Keep track of customer accounts by recording their account information and the issues they have reported. Handle customer complaints actively and ensure its resolution on time. Take orders and calculate the charges by processing customers' information. Answer customer questions and maintain healthy relationships with the customers. Review customer accounts for any changes. Resolve customer complaints on time and ensure the quality of services is maintained. Handle change in policies of the company and explain them to the customer. Generate sales leads for our clients. Maintain a record of all the tasks undertaken and submit it to the higher management. Requirements Bachelor's degree in any discipline. High School Diploma with relevant experience will also be considered. 2+ years of experience as a Sales Representative or Front Desk Representative or related role in the Customer Service industry. Excellent knowledge about CRM Softwares like Zoho, Zendesk, etc. Knowledge of social media will be an added benefit. Ability to provide results under pressure. Excellent communication and interpersonal skills. Good problem-solving skills.
    $26k-33k yearly est. 60d+ ago
  • Reservations Sales Agent

    The Inn at Little Washington 4.1company rating

    Customer service agent job in Washington, VA

    Job Description Located in the picturesque town of Washington, Virginia. 30 minutes from Culpeper, Front Royal, and Warrenton, Virginia 40 minutes from Gainesville and Stephen City, Virginia Just a bit over an hour from Reston, Loudoun County, Virginia and Washington, DC. Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits. Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux. Why join our team: We offer: Health, vision and dental insurance (full time employees) Paid time off (Full time employees) 401(k) retirement plan with match On-the-job training Employee education allowance Advancement potential Flexible schedules Employee appreciation events Complimentary uniforms Delicious “family” meals daily prepared by the chefs Referral bonuses Competitive pay ******************************** POSITION SUMMARY: The Guest Relations and Reservations Agent is responsible for assisting guests by serving as a brand ambassador being able to articulate services The Inn provides to offer wealth of knowledge to all guests. The Reservations Agent serves as the guests first interaction with The Inn and sets the tone for the experience to come. The agent assists the guest by helping them select the ideal experience of room and dinner reservation, while maximizing revenue. The Reservation Agent also serves as concierge, assisting the guest by answering questions about additional activities and attractions available in the area. Paramount to this role is providing guest service in accordance with Forbes 5-Star and AAA 5-Diamond standards. ESSENTIAL FUNCTIONS Deliver guest service in accordance with Forbes 5-Star, AAA 5-Diamond, and Michelin 3-Star Standards. Manage incoming phone calls and emails relative to room reservations, dinner reservations, and special requests. Includes the processing of online reservations, gift certificates, and general inquiries. Communicate with fellow Agents to ensure daily tasks are being completed and guest needs are being met. Complete reservation confirmations. Operate several computer-based reservation systems. Requires the ability to guide guests toward completion of a reservation by providing relevant information and answering questions. Consistently meet the Inn's uniform and grooming standards. Requires the capacity for following written and verbal instructions and eagerness to learn. Maintaining cleanliness of the department by regularly dusting and vacuuming the office as directed by the Reservations Manager. Ensuring the sanitization of the workstations by cleaning and disinfecting the desk, computer and phone per standing procedures provided by the Reservations Manager. Consistently serve as an ambassador to The Inn at Little Washington in all interactions Other duties as assigned. QUALIFICATIONS Hospitality experience is preferred, but not essential. Sales background preferred, but not essential. At least 1 year of experience in an office setting. At least 1 year of experience in guest/customer service. Ability to work flexible hours including evenings, weekends, and holidays. Must be well-groomed and well-presented. All visible tattoos must be covered. EXPECTED ATTITUDES & SKILLS Must be able to communicate with guests in a pleasant and professional manner. Must have the ability to multi-task and handle large call volume. Must possess excellent analytical, organizational, and time management skills. Must have the ability to prioritize and quick problem-solving skills. Being a role model, exhibiting curiosity, empathy, agility, and entrepreneurial mindset. Having a passion for the brand by taking responsibility and ownership, Possessing excellent interpersonal skills and a professional demeanor. Refined communication skills; both verbal and written. Preferred ability to speak 2nd language, Spanish or French. Computer proficiency, preferable in Microsoft, Chrome, Tock, ResortSuite Property Management System. **The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**
    $34k-37k yearly est. 8d ago
  • Customer Service Representative (Part-Time)

    James Madison University 4.2company rating

    Customer service agent job in Harrisonburg, VA

    Working Title: Customer Service Representative (Part-Time) State Role Title: Administrative and Office Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Financial Aid and Scholarships Department: 100179 - Financial Aid and Scholarships Pay Rate: Hourly Specify Range or Amount: $15.00 per hour Is this a JMU only position? No Is this a grant-funded position? No Is this a Conflict of Interest designated position? No Beginning Review Date: 1/30/2026 About JMU: At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. JMU offers several perks to all employees including: • A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU. • Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios. • A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits. • Holiday Breaks: The university is granted 12 holidays a year. • Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join. At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way. Discover what makes JMU a great place to work: bit.ly/JMUEmployment General Information: The Customer Service Representative plays a key role in supporting the financial aid process by serving as a primary point of contact for students, parents, and the general public. This position is responsible for providing guidance on application procedures and eligibility requirements for all types of financial assistance, and for administering aid in accordance with federal, state, and institutional regulations, policies, and procedures. Duties and Responsibilities: Counsels JMU student/parents and prospective students/parents, advising them of application processes and criteria, federal regulatory issues, status of application, professional judgment, and financial aid eligibility options. Works closely with other JMU offices (University Business Office, Registrar's Office and Centennial Scholars Program Office) to facilitate the initial and on-going enrollment of students. Assists students and parents with the completion of FAFSAs, FSAIDs, Master Promissory Notes and Entrance Loan Counseling. Works closely with loan area as well as the University Business Office. Works with local high schools and JMU community with requests for presentation and workshops. Assists with the Financial Aid email box as needed. Qualifications: Required: Demonstrated oral and written communication skills Commitment to professional customer service Exceptional time-management, problem-resolution, and organizational skills Ability to work independently Demonstrated accuracy and strong attention to detail Additional Posting Information: Conditions of Employment: Employment is contingent upon the successful completion of a criminal background check. This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits. E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization. EEO Statement: James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************. Reasonable Accommodation: If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
    $15 hourly 23d ago
  • Bottleless Cooler / Municipal Water Solutions Representative

    Culligan 67Md

    Customer service agent job in Ruckersville, VA

    Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Outside B2B Sales At Culligan, were changing how businesses think about water. We provide eco-friendly, bottleless water and ice solutions that connect directly to municipal (city) water lineseliminating plastic bottles while delivering crisp, great-tasting purified water through Culligans exclusive purification process. Its better for workplaces, better for people, and better for the planet. We partner with offices, medical and dental practices, manufacturing facilities, hospitality, warehousing, and morehelping them upgrade from outdated fountains and 5-gallon bottle coolers to modern, premium hydration solutions backed by over 85 years of water expertise. Just as importantly, we invest in our people. We offer a supportive, team-driven culture where growth, success, and fun go hand in hand. If youre competitive, motivated, and enjoy face-to-face sales, this is a great opportunity to build a rewarding career with a product customers genuinely want. What Youll Do Meet face-to-face with local businesses to educate, consult, and recommend bottleless water solutions Prospect daily through cold calling, phone outreach, email/video follow-ups, and social media Build strong rapport and work toward one-visit closes when possible Follow up on company-provided and self-generated leads Manage activity, notes, and paperwork in CRM while traveling within your territory What Were Looking For Outside B2B sales experience preferred (cold calling a plus) Energetic, personable, and commission-driven Strong communication, organization, and time-management skills A self-starter with a true hunter mindset Reliable transportation and valid drivers license High school diploma or GED required (college preferred) Why Culligan? Premium, in-demand product with minimal competition Eco-friendly solution businesses value and trust Strong support, training, and team culture Opportunity to grow while making a real impact If youre ready to sell a solution that makes a differenceand be rewarded for your effortwed love to hear from you. Apply today and grow with Culligan.
    $30k-47k yearly est. 10d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Harrisonburg, VA?

The average customer service agent in Harrisonburg, VA earns between $19,000 and $31,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Harrisonburg, VA

$24,000
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