Customer Service Agent Jobs in Indiana

About Us The DeHayes Group was founded in 1982 as a commercial property and casualty insurance agency with three employees. Organic growth, acquisitions and development of new product lines enabled The DeHayes Group to become the largest locally owned insurance agency in Northeast Indiana. We are pleased to offer commercial property and casualty, group benefits, personal lines, senior benefits, wellness and financial services. The DeHayes Group represents more than 40 insurance carriers, insures over 1,300 business and 1,800 households and is responsible for the health insurance needs of more than 19,000 lives. Our mission is exceeding expectations beyond insurance. The DeHayes Group proactively delivers the outstanding service and expertise that our clients have come to expect and appreciate for over 30 years. We do this by developing a deep relationship with our clients. This is what guides us to provide you with a tailored solution for your business and personal needs, whether it be property and casualty insurance, employee benefits, personal insurance or financial services. Commercial Lines Customer Service Agent (CSA) Primary Role: Day-to-day maintenance and servicing of assigned Commercial Lines accounts, including but not limited to: Marketing & placement of CL new business and renewal accounts Maintaining a high level of client service and satisfaction Duties: Update applications, assemble loss runs, and other underwriting information to submit to insurance companies. Prepare proposals, binders, auto ID cards, and renewal certificates. Receive phone calls, faxes or e-mails from customers for policy endorsements and process per agency procedures. Qualifications: Active Indiana Property & Casualty License Minimum 5 years' insurance brokerage or equivalent experience Extensive knowledge of all lines of commercial insurance, including sophisticated and less common coverages, especially those products represented through agency Real Estate & Contracting experience highly preferred Thorough knowledge of brokerage operations including claims handling, procedures, commercial lines rating, agency management system, and applicable insurance laws/codes Experience and expertise in operating in an electronic environment; Applied Epic knowledge is preferred but not required. Excellent automation skills, Outlook, Word, Excel, document management software, carrier proprietary systems, and phone systems; Intermediate Excel skills required Excellent time management, organizational and verbal and written communication skills High degree of self-motivation and self-direction Attention to detail Strong mathematic abilities preferred Hours: Monday - Friday, 8:00am to 4:30pm Office Location: 11118 Coldwater Road, Fort Wayne, IN 46845 Benefits: Competitive Compensation Health Insurance Plans (PPO, HSA, Copay Options) Dental Insurance Vision Insurance Company Paid Disability Insurance Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance 401(k) with Safe Harbor Match Paid Time Off Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

If you are outgoing, enjoy talking to people, and strive to succeed this opportunity may be for you. As a Customer Service Specialist you will provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. Adaption of skills necessary to operate a business.

A new role has opened with a chance for growth and development! Are you ready to take the next step on your career path? Confident you can hit your sales goals and grow market share? Are you an ace at implementing a sales strategy? Known for being collaborative, self-directed, empathetic, and with an outstanding work ethic? If this sounds like your idea of a great job, you could be the next Customer Service Representative in Shelbyville, IN, for Kirby Risk. What will I be doing as a Customer Service Representative? Supporting the sales budget process and hitting your sales goals Taking part in joint sales calls with targeted customers Assisting with customer quotes and entering and managing opportunities in the CRM Processing customer orders and requests for product services Monitoring backorders and ensuring on-time delivery Analyzing customer needs for opportunities to train on product application Travel Required. 10%- 20% in the Central, IN Territory 50%+ of time will be spent in the office/on the computer Want to know if you are a good fit? If so, you will meet the following criteria: Demonstrated communication abilities, written, verbal, and interpersonal, with individuals at all levels of an organization Ability to handle multiple tasks/priorities and successfully meet several deadlines at once while maintaining attention to detail and organization Computer skills and aptitude: Microsoft Excel and PowerPoint are a priority High School degree or GED, some college preferred Sales Experience is A Must! What's the company culture like at Kirby Risk? A leader in Electrical Supply and Manufacturing, the roots of this continuously successful (since 1926) organization are reflected in its enduring Values and Principles: hard-working, engaged, caring people who treat one another and our customers with the utmost respect and approach their work with a sense of urgency. What are the benefits? Kirby Risk provides a complete benefits package, including Medical RX Dental Vision Life Employee Assistance Programs Tuition Reimbursement On-the-job training 401K Plan Profit Sharing PTO

P4 Automotive Group is a reputable automotive dealership group, consisting of Chevy of Columbus, Ford of Columbus, Jeep of Columbus, Nissan of Columbus, and Stoops GMC of Muncie. We pride ourselves on providing exceptional service and a wide selection of vehicles to our valued customers. As we continue to expand, we are seeking enthusiastic and motivated individuals to join our service team. Service Advisor As a Service Advisor you will play a critical role in delivering exceptional customer service and coordinating vehicle maintenance and repair services at the P4 Automotive. This position acts as a liaison between customers and the service department, ensuring a seamless service experience. The Service Advisor provides expert advice, schedules appointments, communicates service recommendations, and ensures customer satisfaction. Duties and Responsibilities: Customer Interaction: Greet customers warmly and professionally, establishing a positive rapport. Listen attentively to customer concerns, document their vehicle issues, and gather necessary information for service evaluation. Provide exceptional customer service, addressing questions, explaining services, and setting realistic expectations. Service Recommendation and Explanation: Inspect vehicles, conduct preliminary diagnostics, and consult with technicians to identify necessary repairs or maintenance. Communicate service recommendations to customers, explaining the benefits, urgency, and estimated costs. Answer customer inquiries regarding parts, warranties, and service options. Service Appointment Scheduling and Coordination: Schedule service appointments based on customer availability and the service department's capacity. Coordinate service timelines with technicians and inform customers of any delays or changes. Ensure efficient use of service resources to maximize productivity and customer satisfaction. Cost Estimation and Invoicing: Prepare accurate and detailed cost estimates for services, parts, and labor. Review invoices with customers, explaining itemized charges, warranty coverage, and payment options. Collect payment, process transactions, and maintain financial records. Customer Communication and Follow-Up: Keep customers informed about the status of their vehicle repairs, estimated completion times, and any unforeseen issues. Provide regular updates through phone calls, emails, or other preferred communication methods. Follow up with customers after service completion to ensure satisfaction and address any additional concerns. Documentation and Administrative Tasks: Maintain organized and up-to-date records of customer information, vehicle history, service recommendations, and completed repairs. Utilize computerized systems or software for accurate data entry and generating reports as needed. Collaborate with other team members and assist in administrative tasks as required. Requirements: Previous experience as an automobile service advisor or in a customer service role within the automotive industry is preferred. Strong interpersonal and communication skills to establish rapport and effectively communicate with customers and service department staff. Excellent problem-solving abilities and the capacity to explain technical information in a clear and understandable manner. Strong organizational skills to manage multiple tasks, prioritize work, and meet deadlines. Proficiency in computerized systems, including service management software, diagnostic tools, and basic office applications. Knowledge of automotive systems, parts, and repairs is advantageous. Ability to work in a fast-paced, customer-focused environment. PI39b63c0d4926-26***********2

McKinley Packaging, a national Corrugated Packaging company is seeking candidates for Customer Service Representative opportunities at our fast-paced Corrugated Container manufacturing facility in Lebanon, IN. This position is an extension of the Sales Team and has responsibility for supporting an assigned Customer account base as we add to our talent in Customer Service. The CSR will assist sales by maintaining accounts while developing strong Customer relationships to support and promote current and future business opportunities. Responsibilities, include but are not limited to the following: Be the primary point of contact for the Customer and the Outside Sales Rep for order placement and coordination with the facility production group on a daily basis by various means of communication Develop strong, internal working relationships with production team, design and shipping to support and promote efficient, timely, and accurate response to Customer expectations Process orders and new items received from Customers and Sales Reps using various applications. Enter information into estimating system or request product quotes, as applicable, to provide job costing to management for analysis and pricing. Track orders, initiate changes and expediting orders per the Customer or Sales Rep requests and communicating appropriately. Initiate outside manufacturing orders, as appropriate, communicating all necessary details and handling follow-up as required. Address Customer complaints and questions seeking aid from sales and management as necessary. Follow established processes and procedures to ensure accuracy of work including product pricing for invoicing Requirements: Minimum of 2+ years of Customer Service experience in a corrugated paper manufacturing environment is required. Superb customer service, including excellent verbal and written communication skills. Computer and administrative skills; preferably experience using SAP. Knowledge of corrugated manufacturing process is preferred. Some college and/or Sales or Customer Service coursework and/or equivalent experience, Four-year degree is preferred. "McKinley Packaging provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training."

RPS Imaging Job Title: Customer Service Operations Specialist RPS Imaging is seeking an addition to our operations staff, based in our Michigan City, IN office. We represent a wide variety of imaging products and accessories, as well as providing best-in-class service to hospitals, imaging centers, and more throughout the Great Lakes Region (IL, IN, MI, MN, WI). This position will see you working in our office daily (Monday to Friday) utilizing software programs to help dispatch our service engineers, order parts, bill clients, solve complex customer service issues as well as providing operations sales support. This position requires a strong candidate that is not afraid of “NO”, has great customer service skills, is highly creative, while also being extremely persistent and consistent in their efforts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: ** Working in SERVICE PRO Software System to arrange service calls and parts*** Answering incoming calls and follow up with professional customer service skills Assist with daily engineer schedule of maintenance and dispatch service by priority Provide administrative support, quotes, & customer education Assist existing & new customers with orders and complex problem solving Ensure compliance with company policies, procedures and work processes Maintain a positive attitude and exhibit patience with customer concerns or requests Work through complex and escalated customer service issues calmly QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exceptional ability to interact with customers at many different levels Strong written and oral communication skills Innovation and problem-solving skills that include the ability to develop and propose equipment-based solutions for clients. Must be a results oriented, team player, and people person Must be self-driven to optimize performance without the need for extensive supervision In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Ability to overcome consistent obstacles and customer objections Ability to work in different software operating platforms efficiently Attendance and punctuality is essential EDUCATION & EXPERIENCE: Previous Medical Imaging experience is a plus Strong market knowledge and a “winning” competitive attitude COMPUTER & ANALYTIC SKILLS: Must be competent with Excel, Word, PowerPoint, Outlook, Internet Explorer, and Google Chrome Medical Insurance. 401k plan with a matching benefit program. Vacation and Holiday pay. Pay is commensurate with experience

Lencore Acoustics LLC, a subsidiary of Emmis Corporation is a leading manufacturer of Sound Masking, Paging and Audio Systems. We are looking for a well-organized, personable, energetic Rep Success Specialist with a positive “can do” attitude to join the team. The primary responsibilities of the Rep Success Specialist are communication with customers and Independent Sales Reps to follow up on small projects, coordination of lead management activities, program management implementation and large project bid management. The Rep Success Specialist will coordinate and help to mine customer and prospect data and other lead sources to actively foster new project opportunities with the sales team. Other responsibilities include helping to facilitate and input leads through the Salesforce CRM. Candidates should have a passion for producing great work, great communication skills, and a strong understanding of technology. Responsibilities include: Outbound communication with customers via phone and email to follow up on projects. Update and maintain accurate records in Salesforce CRM including but not limited to contact information, project timeline, opportunity stages, project updates. Act as a liaison between sales and internal departments Assist with Quote and Project follow up, Independent Rep questions and requests Coordinating leads with the Sales Team and Rep Firms and through Salesforce Assist with Quick Estimate leads follow up with the goal of converting to a project quote Following-up on active project quotes with the goal of converting to a sales order Engages departments to provide market data and intelligence for sales development Advise customers about products and services Network and cold call on prospective leads Create reports as needed Other duties as assigned Qualifications: Ability to organize and input data Ability to engage people over the phone Knowledge of project management, construction estimating and industry practices a plus Coachable, focused, and adaptable Ability to manage time, leads and produce results Familiar with and/or ability to learn Database Software Familiarity with Salesforce CRM a plus Works well with others Solid verbal and written communication skills Position Location: Location: Indianapolis (Hybrid) Hours of Employment: Weekdays 8:30am - 5:30pm, flexibility as demands permit 401(k), medical, dental, vision, and life insurance benefits EMMIS Corporation (OTC: EMMS) is a diversified corporation with assets in media and technology. EMMIS is as well known for its creative culture as for its operations. Our people are passionate, knowledgeable, and deeply committed to each of the communities in which we operate. Because employees are the key to our success, EMMIS offers strong benefits and incentives, including health, dental and life insurance and a 401(k) contribution plan. For more information about EMMIS, visit our website at ************** EMMIS CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER

Pinnacle Partners is assisting with a search for an Operations Specialist/Investment Assistant. This is a high level, Client Services/Customer support based position with administrative duties specific to the financial services industry. This is a full time, direct hire opportunity that works fully in office on the NE side of Indianapolis. After training there will be the opportunity to work from home on occasion. Responsibilities Provide support to the Portfolio Manager in the form of maintaining detailed documentation on client correspondence in Salesforce Gather and verify accuracy and completion of documents Follow up with clients on missing documents via email, letters and phone calls Assist clients with questions, inquiries and problem solving Work heavily with detailed documentation where accuracy is crucial. Documentation will work with numbers, so an aptitude for accounting/numbers is ideal Qualifications 5+ years of professional level customer service within a corporate setting Excellent written and verbal communication skills and a polished presentation Proficient in MS Office, and prior experience working with a CRM, Salesforce preferred Strong administrative skills, with a history of working with detailed documentation where accuracy is crucial Preference for experience out of the financial services industry Full benefits package available. Target salary range is 50 to 55k, plus bonus opportunity.

What You'll Do: As an entry-level lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers, perform an 18-point safety check, and more. You'll work as a team to provide quick, easy, trusted services to our guests, and have fun doing it! At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $15.50/Hourly Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care Company provided uniforms and tools 50% discount on Valvoline Instant Oil Change automotive services What you'll need to succeed: Flexibility to work weekends An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our 'Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email *****************to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission. Job Description THIS IS WHERE you build trust to achieve results! As a Care Communications Executive, you will have the opportunity to partner with the country's top healthcare providers and leverage our clinical IT and clinical communications portfolio to enhance outcomes for patients and their caregivers. Baxter's portfolio includes high-value clinical applications that can help our customers drive improvements in patient and caregiver communication, clinical outcomes, and clinical workflow. You will partner with cross-portfolio sales executives to target key accounts and close system-wide, software solution sales that aim to protect patients and improve caregiver and patient satisfaction. What you'll be doing: Use health economics data to develop territory business plans to meet/exceed assigned sales goals Gain trust and enhance credibility with customers and partners Proactively source and drive new business by capturing previously untapped customers as well as growing existing installed base for Baxter Care Communications solutions, including clinical communication applications, nurse call/communication, real time locating, patient safety applications, connectivity, and other new products and solutions as they are introduced Deliver effective presentations that promote the value of Baxter solutions as drivers for clinical outcomes. Communicate valuable technical insight that provides customers with confidence and assurance that Baxter solutions complement their IT environment Interact effectively with all roles within the customer C-Suite via strong executive presence, tenacity and health economics' savvy to gain access to this audience for meetings that drive the business forward Effectively review and run a territory with the ability to independently identify the hospital- or system-wide opportunities Coordinate quoting and deliver proposals to customers that align with their needs, budget, and processes while managing discounts to protect margins for the business Understand customer's buying processes well and effectively navigate the customers' contracting process in partnership with Baxter legal and business resources Effectively forecast and manage sales opportunities in Salesforce, inclusive of capturing next steps in the process, sales stages, probabilities, close dates and deal sizes. Maintain and grow industry and product knowledge by staying up-to-date on healthcare trends, technology and economics Apply expertise to articulate specific economic and clinical benefits to customers including linking products to outcomes and providing solutions to customer needs. Fully understand Baxter's operational and service processes and be able to articulate processes to customers through sales process Effectively negotiate and close deals, working with key buying influencers, such as clinical users, medical users, and IT, as well as department heads and the C-suite (CMIO, CNIO, CNO, CIO, Chief Digital Officer) What you'll bring: 4+ years' experience as top performer in healthcare software direct sales at a hospital or system level, with C-level relationships Bachelor's degree or equivalent experience from an accredited university Strong successful solutions selling experience with a history of new account development with early-to-market digital and software solutions Experience in learning and growing revenue for sophisticated portfolio including new additions to portfolio Technical understanding of IT environments and working knowledge of clinical and medical processes and workflows Strong background of high-dollar, innovative sales and lifecycle selling Experience with Salesforce or similar CRM tool and track record of effective funnel management and forecasting Strong work ethic, demonstrating a commitment to details, organization, and time management skills Strong oral and written communication skills with ability to interact effectively with all levels of customers and staff externally as well as internal team members Effective negotiation and closing skills Up to 50-75% travel, including overnight We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $60,000 to $102,000 plus a commission target. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. EEO is the Law EEO is the law - Poster Supplement Pay Transparency Policy Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI. $77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (*************************************************** + Bonus Structure **What to Expect Next** Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date. Requisition #: 336832 **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name. **Application Deadline** 02/15/2025

Raisin enables savers and financial institutions to connect to our award-winning marketplaces across Europe and the U.S. As one company, we give customers access to more than 400 partner banks across 30+ countries. Our team is composed of passionate individuals striving to break down barriers to savings and investments for our customers and bank partners. Raisin US, belonging to this family is a "start up within a startup"! It provides a unique opportunity to those looking for a dynamic environment where you can roll up your sleeves, play to your strengths, and access unrivaled development opportunities. We offer industry leading benefits, making Raisin US an even great place to work! Why Join Raisin? * Impact: Your work directly contributes to our customers' financial well-being. * Growth: We're in an exciting phase of rapid growth and scaling, offering you opportunities to grow with us. * Culture: A supportive and innovative team that values collaboration and new ideas. * Benefits: Hybrid work, 28 Vacation Days and 13 Holidays, Parental leave, up to 5% 401K match, generous Employee Development Budget, Comprehensive Health and Wellness Benefits, among many other great benefits. Our international hybrid team of highly skilled professionals wants to welcome you to an exciting and rewarding work environment. The talented members of this team will be expected to grow into taking on new challenges as the U.S. business grows and more opportunities become available. * Becoming an expert: Dive into our platform, business model, and systems to provide best-in-class support. * Engaging with customers: Answer customer questions across voice and digital channels with professionalism and care. * Supporting banking functions: Assist with tasks related to our platform's deposit and payment services. * Collaborating for success: Work with teams across the company to solve challenges creatively and contribute to meaningful projects, this is a hybrid role requiring coming to our Lehi office 3 days per week. * Interest in Financial Services or FinTech: You're curious about the industry and excited to build your knowledge. * Customer-first mentality: A genuine passion for helping others and providing outstanding service. * Strong communication skills: You can explain solutions clearly and calmly to a wide range of customers. * Problem-solving mindset: You're resourceful, think on your feet, and enjoy finding creative solutions. * Attention to detail: You can manage multiple tasks and ensure accuracy in every interaction. * Tech-savvy: Comfortable using digital tools and willing to learn new systems. * Team player: You thrive in a collaborative environment and enjoy working with others to achieve goals. * No prior experience in financial services is required-we'll provide training to help you succeed. However, familiarity with deposit products, payments, or banking is a plus. At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, who are at the heart of our success. As part of our US team, you will benefit from: * Flexible working hours and 28 days of paid time off plus 13 holidays. * Personal development budget of $2,200 and 4 full training days per year. * Parental Leave: Up to 14 weeks of paid parental leave at 100% of your salary * Access to Babbel for continuous learning. * Company 401k contribution of 5%. * Healthcare coverage contribution, including up to 100% of dental and vision insurance. * Regular team events and yearly Summer and Winter Party.

** The delivery of fast, friendly, profitable customer service in a safe and clean site that consistently provides superior customer satisfaction and serves the long term interest of Triumph Energy through established principles, proper procedures, and sound business judgement. **Primary Duties:** It is expected that the Customer Service Representative will demonstrate a high degree of proficiency and consistency in each of the following performance areas: Customer Responsiveness, Technical Skills, Team Player, and Personal Effectiveness. The Customer Service Representative must be highly adaptive and must be able to manage change. The Customer Service Representative must also be supportive of company programs and policies and projects that support to co-workers and direct reports. Greater emphasis will be placed on their performance in developing personnel. Successfully achieving the objectives of the position requires the effective execution of the following responsibilities. **Customer Service** + Provide quick service (efficient) + Courteous to the customer + Demonstrate enthusiasm and energy + Neat and in uniform + Able to handle stress even during peak periods + Flexible behavior + Practice the "GUEST" approach **Technical Skills** + Basic arithmetic + Reading and writing + Counting money and credit tickets (If Needed) + Operating register and other P.O.S equipment- lottery, credit cards + Collecting data + Stocking and Cleaning + Building displays + Suggestive selling + Ordering, Checking Merchandise (Shift Ldr) + Basic use of computer **Team Player** + Positive attitude + Viewed as trustworthy and dependable by peers + Accepts responsibility and follows through + Motivated + Recruiting employees + Role model for new employees + Assist in training + Able to relate well with all levels of management + Value oriented with good work ethic **Personal Effectiveness** + Flexible to change + Demonstrate self-confidence + Detail oriented + Prioritize duties according to business needs + Good communication skills verbal and written + Able to tolerate fast pace environment **Education and Experience Requirements:** + 8th grade or equivalent retail experience; strong interpersonal skills + Satisfactory achievement of company training requirements **Performance Measurements:** Your progress will be measured through regular performance appraisals. Part of the appraisal process is shared objectives that consist of the performance measures and other objectives agreed upon with your supervisor. **Physical Requirements:** + Ability to lift and carry cases of merchandise such as motor oil, soft drinks, beer, bags of ice, and groceries, etc. (Up to an approximate weight of 25 pounds). + Have the ability to frequently bend, stoop and reach in order to reach safe drops, under and over counter supplies and goods, Make changes to outside reader board, etc. Must be able to use arms above head/shoulder level. + Climb a ladder or step up to reach supplies in overhead area. Use arms above head/shoulder level. + Stand for periods up to eight hours. + Perform maintenance duties as necessary, i.e. cleaning windows, mopping floors, painting, cleaning the lot, cleaning restroom facilities, etc. + Aid and assist customers at fuel island- Including performing full service duties for disabled customers at the fuel island. + Operate all safety equipment, i.e. emergency cut off switch, fire extinguisher, etc. + Operate all store equipment including cash register, adding machine, telephone, coffee dispenser, fountain machine, etc. + Read and write English. + Must have the ability to communicate effectively with customers and co-workers. + Ability to work alone and capable of summoning personal assistance during all medical emergencies. **Other Requirements** + No felony convictions

North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities

Fishers Indiana As a Customer Service Representative, you support our business by corresponding with customers concerning sales and service inquiries. This position also maintains accurately records information and data critical to facilitate effective service delivery and exceed customer expectations. Bilingual- written and verbal fluency in English and Spanish welcome. Main Responsibilities o Respond to inbound customer calls concerning sales or service inquiries. o Obtain information from the customer and enter data in real time into the appropriate database to facilitate effective service and appropriate follow-up. o Determine type of service request, geography, warranty, and equipment information based on customer request. o Track and code customer inquiries and complaints and follow-up as necessary o Work with other departments including dispatch, billing, credit, parts and field management to respond to customer inquiries and ensure resolution. o Make outbound calls as needed to obtain information and provide responses to customer inquiries. Basic Qualifications o High school diploma or equivalent o 2+ years' customer service experience in a fast-paced environment Preferred Qualifications o Ability to work independently. o Excellent verbal communication and customer service skills o Ability to multi-task and prioritize with organizational and time management skills o Previous customer service experience in a call center, service business and/or restaurant o Strong computer skills in a Windows based environment, with the ability to learn unique and proprietary software. o Bilingual- written and verbal fluency and Spanish About the Company Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care Equipment Solutions is an Equal Employment Opportunity/Affirmative Action Employer. Women, minorities, veterans and individuals with disabilities, as well as all other qualified individuals, are encouraged to apply. Smart Care Equipment Solutions is an Equal Employment Opportunity/Affirmative Action Employer. Women, minorities, veterans and individuals with disabilities, as well as all other qualified individuals, are encouraged to apply. About Smart Care Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at *************************.

Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customer service. Responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies. Assists patients with check-in and check-out process and prepares medical records for physician visit. Directs telephone calls and messages to appropriate persons, provides customer service as needed. Initiates scheduling process for diagnostic tests and referrals. Verifies financial information and insurance coverages. Verifies scheduled appointments and follows up on missed appointments per protocol. Qualifications JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES * Certification as a Physician Office Business Administrator is desirable. * Ability to apply medical terminology as it relates to patient visit and future appointments. * Good computer skills and the ability to operate basic office equipment. * Demonstrated good analytical skills. * Demonstrated positive attitude, professional courtesy and compassionate customer service to patience. * Excellent communication and interpersonal skills. * Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation. * Ability to work independently and in a team environment, and to multi-task. EDUCATION * High School Diploma/GED Equivalent Required * Customer service, reception, filling or billing experience in a physician's office or hospital. * 2 Healthcare/Medical - Physician's Office Preferred STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Our clients, leaders in freight and distribution, are looking for looking for a motivated and dedicated Customer Service Agent, and have asked for our help to recruit in the area of Indianapolis, Indiana! EXPERIENCE: - 2-years basic Customer Service experience and or 2-years of industry experience. ESSENTIAL FUNCTIONS: - Answering of phones professionally and timely. - Answering and responding to e-mail requests timely. - Turn quotes around within 30 minutes. - Distribute customer/agent/station requests for follow up when needed. - Accurately complete entry of pickup/quote information. - Ensure routing/dispatch is aware of any special instructions/cut-offs. - Tracking and tracing of shipments. - Communicating to customers and sales regarding issues. - Research of shipments for Corporate requests/reports. - Research of shipments for Accounting requests/reports. - Understanding TSA regulations. - Support other departments when needed (routing, dispatch, inbound). - Understand and accurately know how to use OAG, KSMS and other resources or tools provided. - Completion of specific assigned duties/accounts. - Able to work overtime and weekend on call rotations. - Other requests needing attention but not limited to; customer returns, alternate phone numbers, address changes, dock check requests, hard copy POD requests, third party pickup requests, trace note requests. - Other duties assigned deemed necessary by the Customer Service Supervisor. Requirements - Must be able to type accurately at least 35 WPM. - Intermediate level Excel and Word. - Excellent written and verbal skills. - Ability to manage deadlines. EDUCATION: - High School Diploma or equivalent. - Certifications, if applicable.

We are looking for an experienced and motivated Customer Service Representative to join our marketing team. The customer service representative position is open for individuals who love helping others and providing information to make lives easier and better. Our ideal candidate is customer-oriented and has exceptional communication skills. A Customer Service Representative in our team will be responsible for all the verbal and written communication with our customers. Therefore, we would love to have someone who knows how to listen and remain patient and cheerful throughout the day. If this sounds like you, don't hesitate to apply for the position. Customer Service Representative Duties & Responsibilities: Answer and manage all incoming calls and emails Generate sales leads Provide accurate and valid information for the customers Handle questions, complaints, and returns and find appropriate solutions quickly Keep records of customer interaction and process received files. Follow communication procedures and policies. Think, answer, and respond quickly to resolve customer issues and questions about products and services Retain a polite and professional voice and manner at all times Customer Service Representative Requirements: Customer-oriented and passionate about helping others Ability to respond quickly to different requests and characters Excellent multi-tasking and organizational skills

Currently hiring customer service representatives for tax season. These are seasonal positions from January through April. - Flexible hours between 9am and 7pm. - Paid training - Potential for bonuses - Customer service experience in an office setting is preferred - Computer fluency is a must Interested candidates should submit their resume to *******************