Job Title: Customer Support Representative II
Duration: 9 months contract on W2 (possible extension)
Fully Onsite
These positions will be on the Customer Support Team in a Technical Support Center.
Please note: Currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment and can monitor for positions through the careers page.
This position will not be extended beyond the current end date. To help with recruitment, the managers have agreed to offer a retention bonus at 3 months of employment and an additional bonus after successful completion of assignment. These will be $1,000 each.*
REQUIRED SKILLS REQUIRED SKILLS, KNOWLEDGE,&RELEVANT WORK EXPERIENCE:
· Skills in interpersonal communications, negotiation, and conflict resolution.
· Excellent written and verbal communication skills
· 6+ months experience with customerservice/support experience.
· Proficiency with Microsoft Office products
· High comfort level and experience with consumer software applications.
· Strong computer, research and troubleshooting skills.
· Ability to work support hours and occasional holidays to support the business.
DESIRED SKILLS, KNOWLEDGE, & RELEVANT WORK EXPERIENCE:
* Knowledge of agriculture customers
* Agriculture operations experience, including Precision Farming experience
* Prior work experience in Agriculture or Technology dealer channels
* Bachelor's degree in Agriculture, Business, Engineering related field, IT or a similar discipline
**Manager highly prefers candidates with a degree, in any field such as Business, Math, Ag, etc.. If they are a high school graduate with no additional education, he would like to see them have a technical certification that shows that they understand how IT database management works**
Support hours fall between 7am - 6pm CST, Monday - Friday and 8 am - 12 pm CST, Saturday.
· Schedule may include occasional holidays and overtime based on the needs of the business.
· Candidate must be available to work any 8-hour shift within the 7am-6pm support window.
· Shifts are subject to change based on volumes.
SPECIAL CONSIDERATIONS:
· Training and mentoring will be on the 8-4:30am shift and last approximately 6 weeks.
· Takes approximately 3-4 months from start date to reach full productivity.
· Limited travel to nearby Des Moines Works for a factory tour and to nearby Jensen Farms approximately twice a year. Will ride along with a Deere full-time employee.
Interviews will include behavioral based questioning
· Candidate will be asked to share specific examples
Visa sponsorship is not available, now or in the near future, for this position.
$33k-40k yearly est. 5d ago
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Route Service Representative (Spencer)
Advance Services 4.3
Customer service agent job in Spencer, IA
Immediately Seeking! Route Service Representative (Spencer) Monday-Friday | Full Time | Shifts: 6:00 AM - 4:00 PM | 7:00 AM - 5:00 PM Pay $800 per week Duties include but are not limited to:
Conduct laundry deliveries and pickups from customer locations
Verify all systems are in order before deliveries, including pre-trip and post-trip vehicle inspections
Check paperwork to ensure all deliveries are accurate
Drive truck along established routes and service existing customer base
Deliver cleaned uniforms, industrial items, and other rental products; pick up soiled items
Load and secure laundry carts onto trucks or trailer beds, including operating lift gates
Help grow customer base by upselling and cross-selling products and services
Report customer feedback or vehicle issues to supervisor
Maintain a clean and safe work environment
Perform other duties as assigned
Qualifications:
Clean Motor Vehicle Record (3 years)
Able to pass pre-employment requirements (drug/alcohol test, fit-for-duty test, DOT physical)
Basic reading, writing, and counting skills
Able to use an electronic handheld device or cell phone
Strong teamwork, communication, and customerservice skills
Ability to manage multiple tasks in a fast-paced environment
Self-motivated and able to work with limited direction
Physical Skills and Abilities:
Lift up to 50 lbs. unassisted and move rolling carts up to ~250 lbs.
Stand, bend, stoop, squat, kneel, twist, lift, push, and walk throughout shifts
Drive a delivery truck or step van safely for extended periods
Work outdoors in all seasons with exposure to the elements
Why work for Advance Services, Inc.:
Advance Services is for and about people; we are your employment specialists
Easy application process-no fees!
Weekly pay
Fun safety and attendance incentives
Health benefits for you and your family
PTO so you have time for yourself
Great referral incentives
Partnering with top companies in the area
Apply today:
Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.Click the apply button to visit our website. Please select the Spencer, IA branch, or call our office at **************.
Stop in and see our friendly staff at:
2512 HWY BLVD, Spencer, IA 51301
Advance Services is an equal opportunity employer.
$800 weekly 8d ago
RPS Client Service Specialist
Old National Bank 4.4
Customer service agent job in Davenport, IA
Category/Function Trust/Wealth Management Type Regular Full-Time Requisition ID 2025-18578 Workplace Type On Site
Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
We are seeking a RPS Service Specialist that will be responsible for providing support to RPS team members and clients as a member of the Retirement Plan Services Product & Operations team. This role will have client-facing responsibilities in addition to being a key member of the product team to create scalability within the operational aspects of managing our advisory clients. This role is an integral part of the department's success in delivering a best in case experience to our clients.
Salary Range
The salary range for this position is $18.25/hr. - $29.75/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Accountabilities:
Assist the RPS team with day-to-day servicing of our advisory clients
Assist in preparation of fee benchmarking & investment reports
Assist in the preparation of client materials
Liaison between Sales, Relationship Managers, and the client during new client onboarding
Assist with preparing education materials to use for group and participant meetings
RPS Account Maintenance:
Ensure client information is set up on systems (Salesforce, RPAG) and reviewed periodically for accuracy and updates
Track and provide reports to RPS team members to ensure components of our Fiduciary Lifecycle Program are delivered in the expected timeframe.
Coordinate with recordkeepers if there are changes to the account or agreements (for example, investment lineup changes, fee changes, etc)
Product Management
Coordinate components on identified project initiatives, including documentation of decisions, timelines, implementation, and training.
Partner with team members and other business areas to deliver on company objectives to grow the retirement plan services business.
Perform other job-related duties and special projects as the need arises.
Provide administrative support to RPS key personnel.
Key Competencies for Position:
Detail Oriented
Self-starter with ability to prioritize work
Accountability
Strong administrative/organizational skills
Relationship building and collaboration - interpersonal skills
Qualifications and Education Requirements
Years of Experience: 3+ years retirement industry experience
Adept at utilizing Microsoft Office products, including Excel, Word, and PowerPoint.
Proficient communication skills used for both internal and external clients
Strong analysis and decision-making skills
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank. Join our team!
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If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)
$18.3 hourly 2d ago
Service Advisor-Supervisor
Altorfer Inc.
Customer service agent job in Davenport, IA
Req No. 2025-5494 Category Management Type Regular Full-Time Union or Non-Union Non-Union Division Heavy Company Altorfer Inc Working Hours/Days Working Hours: 7:30am-5:00pm Monday - Friday, Saturday rotations and other hours as needed.
Overview: Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians.
Basic Duties
Basic Duties:
Communication with customers when scheduling repairs in the shop. Communication via email, phone, and business systems.
Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
Responsible for managing the yard facilitator(s) and daily yard operations.
Demonstrate strong customer communication & developmental skills as well as the ability to assist, manage and motivate a large, diverse workforce.
Assist the service department with answering phone calls, payroll review and entry, and service office organization & appearance.
Perform other duties as assigned.
Qualifications
Qualifications:
2 years' experience in service supervisory setting.
Military and veterans encouraged to apply.
Previous engine, power train, hydraulic, service repair and maintenance knowledge is a plus.
Excellent communication skills (verbal and written) and customerservice skills are needed.
Ability to write professional business communication by email or letter is required.
Experience in DBS,SIS Vision Link, Service & Equipment Link networks experience a plus.
Knowledge of safety requirements and protocols, following company General Safe Work Practices as well as enforcing those practices.
Computer literate, PC experience with programs such as Microsoft, Excel, Word, and Outlook is required.
Must be able to work in a fast-paced environment.
Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Physical Requirements/Working Conditions
Working Conditions:
This position mainly works in an office environment but there may be times you'll go out in the service shop environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May occasionally go out on the shop floor supporting service operations, when doing this appropriate safety equipment is required to be worn (IE- safety glasses or side shields and steel toe shoes/boots). Noise level in the shop environment is usually moderate, and the noise level in the office environment is usually low. Must be flexible to work varying schedules and hours as needed. Occasional local travel may be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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$33k-57k yearly est. 2d ago
Part Time Airport Agent - Customer Service
Envoy Air Inc. 4.0
Customer service agent job in Des Moines, IA
Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $16.29 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerServiceAgent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
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$16.3 hourly Auto-Apply 1d ago
Customer Support Representative
Mahaska 4.0
Customer service agent job in Urbandale, IA
Job Description
Join the Mahaska Team as our CustomerService Representative.
Mahaska is proud to be an Equal Opportunity Employer and encourages people of all walks of life to apply today!
As a CustomerService Representative, you will be a key point of contact in our Des Moines, Iowa facility, ensuring exceptional service and support to customers and employees. You will handle customer interactions, process orders, address inquiries, and provide comprehensive support in a professional and timely manner.
Essential Duties and Responsibilities
Support the office environment by assisting the team and keeping general supplies well-stocked and organized
Collaborate with a diverse team to ensure administrative tasks are handled accurately and in an efficient manner
Contribute to local Accounts Receivable tasks
Provide excellent customerservice by assisting customers and employees
Embrace a variety of other exciting duties as assigned or instructed
Create digital production art including illustrations, photo treatments, and other visual assets as needed.
Take ownership of assigned design projects, take direction from brand and team leaders, and follow established processes to ensure smooth delivery of creative assets.
Effectively conduct in-depth data analysis, to communicate goals and objectives to other team leaders.
Develop and recommend data-driven solutions to improve operational efficiency, reduce costs, and enhance customer experience.
Effectively communicate data analysis findings with the team
Required Knowledge, Skills and Abilities
Fantastic phone etiquette and customerservice skills
Skill in organizational abilities, multitask management, and eager to be a part of and support a team
Willingness to take direction and follow through with the completion of an assigned task
Refined proofreading, grammar and spelling skills
Proficient in Microsoft Word, Excel, Google Workspace and other relevant software applications. with a minimum of three (3) years of progressive experience in office assistance, clerical, records processing, or related office work, office software, and internet usage or
Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.
Ability to communicate effectively verbally and in writing, including composing emails.
Ability to establish and maintain effective working relationships with other employees, brand representatives, and the general public, fostering a collaborative and professional work environment.
High School Degree and six (6) years of experience; a combination of education and experience can be used
Positive attitude with a willingness to be adaptable
Expertise in database maintenance, ensuring data integrity, and managing large sets of information with attention to detail.
Demonstrated ability to effectively utilize design software like Adobe, Canva, and AI to generate creative projects.
Excellent benefits and company perks!!
Our benefit packet includes
: Health, RX, Dental, Company paid Life Insurance policy for full-time employees, Additional, spouse and child life insurance, 401 (k), paid personal days, and paid vacation. All are eligible on the 1
st
of the month following 60 days of employment!
At 1 year of service, you will get a chance to meet with our 3
rd
party financial advisors to help you with your financial planning needs.
Company Perks include
: We also offer employee product discounts, and college scholarships for our employees & dependents.
Mahaska is an Equal Opportunity Employer
All job offers are contingent upon passing the pre-employment background check and drug screening process. Mahaska encourages qualified candidates to submit their applications if they think they would be a good fit for the position, even if they have a concern that their background check or drug screen results may not meet the company's expectations. A positive result on these screens does not automatically mean employment will be denied. Please submit your application and answer the screening questions honestly as each report is reviewed individually to determine if a candidate will proceed with employment and any information provided during the application process will be considered as part of the decision-making process. Upon hire, all new employees are required to provide documentation of their eligibility to work in the United States. Applicants must currently be authorized to work for ANY employer in the United States. Mahaska is unable to accept applications that would require sponsorship of an employment Visa at this time. Mahaska is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
.
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$30k-36k yearly est. 4d ago
Customer Support Representative I
Shorr Packaging Corporation 3.3
Customer service agent job in Des Moines, IA
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Customer Support Associate is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers.
Responsibilities
Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels.
Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered.
Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems.
Release customer sales orders from Shorr's Order Manager portal to Sxe.
Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience.
Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment.
Administrative Tasks:
Setting up new customer accounts and ship to's in Shorr's ERP system.
Add customer contacts and other account updates in Shorr's CRM.
Manage customer requests for packing lists, BOL's, and POD's
Create manual invoices for customers and/or process invoices in customer portals as required.
Problem Resolution:
Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers.
Resolve sales order and invoice rejections in customer portals.
Other duties may be assigned.
Requirements
Associates Degree or equivalent experience required
Experience with MS Word, Excel and Outlook.
Knowledge of ERP, CRM and ecommerce platforms is a plus.
Prior data entry experience in an ERP and/or ecommerce platform.
Demonstrated ability to work with detailed information.
Excellent communication skills and ability to work in a fast-paced team environment.
Demonstration of excellent organization skills while managing time sensitive processes.
Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands.
Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Competitive hourly rate plus targeted annual bonus plan
401K plan plus matching
Team based Employee Owner company culture
Shorr Packaging Corporation is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is the policy of the Shorr Packaging Corporate to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, protected veteran status, disability status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.
$33k-41k yearly est. Auto-Apply 60d+ ago
FWS Rec Center Customer Representative- Spring 2026
Maharishi International University 4.2
Customer service agent job in Fairfield, IA
Join the MIU Rec Center team to create a welcoming and positive experience for students, staff, faculty, and community guests. As a Rec Center Assistant, you will oversee front desk operations, assist guests with memberships and equipment rentals, maintain facility cleanliness, and ensure a safe and enjoyable environment for all visitors.
Student This Position Appeals To:
This position is ideal for students who enjoy working in a dynamic, customer-service-oriented environment. It is especially suited for those interested in fitness, recreation management, hospitality, or gaining experience in customerservice and facility operations.
Experience Gained / Advantages for Students:
* Develops strong communication and interpersonal skills by assisting guests and addressing their needs.
* Gain hands-on experience in facility management, customerservice, and handling transactions.
* Learn problem-solving and conflict-resolution skills by enforcing policies and ensuring a safe environment.
* Opportunity to work in a team setting, build leadership skills, and contribute to a positive campus community.
Job Responsibilities:
* Provide friendly and attentive customerservice at the front desk by greeting guests, checking them in, and answering questions.
* Process memberships, schedule court reservations, and handle cash and credit card transactions for rentals and other services.
* Maintain accurate records of transactions and assist with administrative tasks.
* Ensure the cleanliness and organization of the Rec Center by wiping down equipment, picking up litter, and monitoring for hazards.
* Regularly walk through the facility to ensure a positive guest experience, enforce rules, and check equipment.
* Secure the facility at closing by properly storing equipment, turning off lights, and locking the building.
* Perform other duties as assigned to support Rec Center operations.
Job Qualifications:
* Reliable and punctual, with a commitment to showing up on time for scheduled shifts.
* Strong customerservice skills, with a courteous and friendly approach to interactions.
* Excellent communication skills to assist guests, answer questions, and enforce rules professionally.
* Basic computer skills to operate the front desk system and maintain accurate records.
* Adaptability to changes in the work environment and willingness to take on additional responsibilities as needed.
* Ability to enforce rules with professionalism and tact to ensure safety and satisfaction.
Location: MIU's Recreation Center
Supervisor: Snjezana Petrovski , Recreation Center Manager
About the Rec Center: Rec Center | Maharishi University
ONLY STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY (FWS) MAY APPLY
$50k-59k yearly est. 12d ago
Customer Service/Ramp Agents - DSM
Quickflight Services
Customer service agent job in Iowa
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.
Job Description
ALWAYS WANTED TO WORK AT AN AIRPORT?
QuickFlight has immediate openings at the Des Moines, IA ( DSM) airport for
Part time
CustomerServiceAgents
at $9.25 per hour, once satisfy the training requirements. Wage paid is $8.00 per hour during training (plus per diem if training is held in Denver).
Duties:loading/unloading luggage, ticket counter,gate, assisting passengers, cleaning planes, learn all functions/cross train; lifting requirement 50lbs. Must be able to travel to attend training for period of 2 weeks with additional training at a later date either in Denver or locally. Must be available to work inside/outside, any shift AM or PM,weekends and holidays.
Must have a valid driver's license with a good driving record, pass a criminal background check & drug screen; have basic computer skills.
Only committed applicants with a positive attitude and a professional image need apply.
Please send your resume to: [email protected]
Visit our website to learn more about us and also may apply: *********************
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
$8-9.3 hourly 60d+ ago
Customer Relations Professional
Radiant Health 3.9
Customer service agent job in Marion, IA
Are you someone who lights up a room with your warmth and professionalism? Do you thrive in an environment where every interaction is an opportunity to make someone's day brighter? If so, Radiant Health is calling your name!
We're seeking a Customer Relations Professional to be the welcoming face and voice of our organization. In this pivotal role, you'll set the tone for our clients' experience, ensuring each person feels valued and supported from the moment they walk through our doors-or pick up the phone.
What You'll Do:
Be the Heart of Radiant Health: Manage our reception area with poise and positivity, creating an environment that reflects our commitment to exceptional care.
Make Every Connection Count: Answer a multi-line phone system with efficiency and empathy, ensuring each caller feels heard and supported.
Keep the Flow Radiant: Schedule appointments seamlessly and direct visitors to the right team members with ease.
Be a Trusted Financial Liaison: Process client payments, research account statuses, and assist with payment arrangements-because clarity and support make a world of difference.
Apply today and become the radiant spark that keeps our team-and our clients-glowing!
Qualifications
High school diploma or equivalent
Previous experience in customerservice or a related field preferred.
Exceptional multitasking skills to manage a variety of responsibilities
A passion for creating meaningful connections with clients and colleagues.
NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY YOU BY.
Now is the time to take THE NEXT STEP and come to CBE for a career.
You could start as a
CustomerService/Collections Agent
as soon as Monday, February 23rd, 2026.
Job Description:
FLEXIBLE SCHEDULES AVAILABLE: Full-time
Full-time (40hr) flexible weekday schedule with 1 required night until 8pm
In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!
CBE provides 3 weeks paid training and supports you every step of the way!
Strong Belief in Promote from Within (Your New Career is up to you)
Apply TODAY!
Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customerservice and deadline-oriented environment.
At least 18 years of age
High School Diploma or GED
9+ months of work history (customerservice experience preferred)
Computer and typing skills required
Excellent attendance
Self-starter with great attention to detail
Customerservice mindset
Strong communication, persuasion, and negotiation skills
Ability to handle multiple tasks simultaneously
Strong work ethic
A competitive spirit, an unrelenting drive to be the best
Ability to learn new information and integrate processes
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Additional Information:
Training: CBE provides 3 weeks of paid training, no call center experience necessary!
Compensation: $14.00 - $15.00 + per hour plus commissions.
Location: Positions will be located in our Cedar Falls office.
This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.
#CF1
CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.
$14-15 hourly Auto-Apply 2d ago
Service and Screening Expert
Biolife 4.0
Customer service agent job in Waterloo, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
+++Join BioLife, where long-term careers thrive! Enjoy growth opportunities, rewarding work, and a supportive environment dedicated to your success.+++
Afternoon, Evening and Saturday Availability Required
We offer advancement opportunities within your center, across other centers in the state, and even nationwide....empowering you to grow and succeed wherever your journey takes you!
Paid Training, Quick Advancement Opportunities, Day One Benefits, Flexible Schedule and More!!
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Phlebotomist
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will greet donors as they enter and exit the donor floor.
* You will perform venipuncture of donors and programming of plasmapheresis machine.
* You will monitor donors during the donation process and manage donor reactions.
* You will perform all tasks required for the setup, verification, operation, and troubleshooting of plasmapheresis equipment within scope of training.
* You will install, prime, and disconnect disposable sets on the plasmapheresis machines
* You will stock supplies, break down empty cartons and assist with proper disposal.
* You will take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system.
* You will perform finger sticks, test sample, and record other donor measures to include hematocrit, total protein, and weight.
* You will enter donor information into the Donor Information System (DIS).
* You will coordinate donors to donor floor and compensate donors using the Debit Card system.
* You will support the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures including 5S, Value Stream Mapping and Kaizen.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Waterloo
U.S. Starting Hourly Wage:
$17.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Waterloo
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No
$17 hourly 34d ago
Customer Experience Representative
Matt Rainey Allstate Agency
Customer service agent job in Urbandale, IA
Job Description
Our growing agency is looking to add the perfect fit to our team. We are looking to add a high energy, customer focused individual to help create the ideal customer experience for our clients. We take great pride in our proactive approach to protecting customers from every day mayhem. The right person possesses the ability to interact with customers in person, over the phone, and digitally. Our team is looking for someone who wants to grow with the agency. You will be joining a highly successful team thanks in large part to our approach to taking care of customers. This is a primarily phone based position in a challenging field that offers lots of variety in the daily tasks. Our agency team is looking for the perfect fit to help us continue to achieve the level of service our customers expect while our agency continues to grow.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Responsibilities
-Assist customers navigating coverages options to help with the changing needs
-Perform tasks associated with customer billing
-Be the frontline face to customers for the agency
-Identify potential opportunities for sales within existing customer base
Requirements
-Positive attitude
-Ability to professionally interact with a wide variety of customers
-Patience with an ever changing marketplace
-Team and customer first mentality
-the ability to obtain a Property and Casualty license
$35k-54k yearly est. 13d ago
Commissioning Agent - Data Center
Olsson Associates 4.7
Customer service agent job in Cedar Rapids, IA
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one.
In this role, you'll:
* Oversee daily commissioning activities with precision and accountability
* Conduct thorough pre-functional and functional testing to validate system integrity
* Collaborate with clients and internal teams to drive successful project outcomes
* Champion quality and reliability to help secure repeat business from satisfied partners
We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence
Qualifications
You are passionate about:
* Working collaboratively with others.
* Having ownership in the work you do.
* Using your talents to positively affect communities.
You bring to the team:
* Strong communication skills
* Ability to contribute and work well on a team
* 3+ years of experience in commissioning
* Strong Knowledge base of Pre Functional and Functional Commissioning
* Experience in Mechanical and Electrical systems
* Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work
* Ability to work with marketing and business development to gain new clients
* Investigation and troubleshooting of problems to find solutions
* Construction experience preferred
#LI-DD1
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
* Receive a competitive 401(k) match
* Be empowered to build your career with tailored development paths
* Have the possibility for flexible work arrangements
* Engage in work that has a positive impact on communities
* Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
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$28k-38k yearly est. 60d+ ago
Automotive Customer Service Advisor - 3709
Tupeloms
Customer service agent job in Davenport, IA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerService Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerService Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. 1d ago
Passenger Service Agent
G2 Secure Staff 4.6
Customer service agent job in Des Moines, IA
Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Computer experience necessary.
3. Previous CustomerService experience preferred
4. Must be 18 years of age or older.
5. Must have a working telephone number for contact.
6. Must have reliable telephone and transportation.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to communicate clearly and concisely in verbal and written communication.
4. Must be able to read, write, understand and carry out instructions in English.
5. Must be able to stand/walk in terminal area throughout the scheduled shift.
6. Must be able to consistently push, pull and lift 50 to 70 lbs.
7. Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards.
8. Must pass pre-employment and random drug tests.
9. Must complete a criminal background check.
10. Must meet necessary requirements to obtain a security sensitive identification badge.
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Greet passengers, clients and airline personnel in a courteous and professional manner.
2. Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents.
3. Provide general information to passengers, give directions and flight information.
4. Provide special services (courtesy chairs/bag carts) as required.
5. Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize.
6. Summon the security supervisor and refer difficult or uncooperative passengers to security.
7. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
8. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
9. Attend meetings and inservices as required.
10. Utilize appropriate communications channels and maintain records, reports and files as required.
11. Must be in proper uniform or business attire as directed by company officials.
12. Identification badges must always be visible.
13. Adhere to company policies and procedures and participate in achievement of company objectives.
14. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
15. Perform other duties as requested.
$24k-30k yearly est. 1d ago
Service Writer - 2nd Shift
GTG Peterbilt
Customer service agent job in Cedar Rapids, IA
GTG Peterbilt Cedar Rapids is a family-owned full service Peterbilt truck dealership serving eastern Iowa since 1973. We have worked hard to provide the trucking industry with the highest quality products, sold and serviced by dedicated people to provide the highest return for our customers.
We are looking for an experienced Service Writer/Advisor or Shop Foreman to join our dynamic team on the 2nd shift in our Cedar Rapids, IA location. The potential candidate will greet and consult servicecustomers about their problems. This person will assist in the coordination and communications of the service department as well as perform a variety of other service-related tasks.
Ideal candidates will have a minimum of 2 years of experience as a Foreman, Lead Mechanic, or Service Writer. A polished professional appearance and excellent communication skills are essential. Must have a valid CDL (or willing to obtain CDL upon hire) with clean, insurable, driving record and be willing to work rotating Saturdays as scheduled.
Greet customers in a professional and courteous manner in person or over the phone.
Schedule appointments and work assignments for technicians.
Open and close work orders providing as much information as possible.
Record, adjust and report mechanics time for work orders and payroll.
Work to resolve customer complaints.
Continually follow-up with customers on status of repairs.
Assist with warranty repair paper flow.
Consult with the parts department on special order parts and sublet repairs.
Instruct the following shifts service writer on progress, any special instructions, and appointments.
Effective use of problem solving and customerservice skills.
Keep Service Manager informed of all customer complaints and technician problems.
Perform other duties as assigned.
Qualifications:
Must possess strong customerservice skills.
Must have general computer knowledge.
Must demonstrate attention to detail.
Must pass pre-employment background check and drug screen.
Education:
High school diploma or equivalent, preferred.
A college degree or a certificate/degree from a trade school is preferred but not required.
Combination of education, training, or experience providing the required knowledge, skills, and abilities.
Benefits:
Competitive salary and benefits package.
Boot allowance
Medical, Dental & Vision insurance
PTO accrual begins at time of hire.
Eligibility for paid holidays at time of hire.
401(k)
401 (k) match
Compensation based on education, skills, and experience.
GTG Peterbilt is an equal opportunity employer.
PIc3eee93814e2-31181-39460935
$29k-45k yearly est. 8d ago
Passenger Service Agent
Choice Aviation Service Inc.
Customer service agent job in Des Moines, IA
Job Description
The Passenger ServiceAgent provides all passenger/customerservices as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
Core Competencies
Able to work efficiently as a part of a team as well as independently.
Attention to detail in all areas of work.
Effective communication skills with individuals at all levels of the organization
Job Duties
Greet and process passengers for outbound flights at the check-in counter and gate.
Actively participates in the Safety Management System (SMS)
Inspect and verify passenger documentation.
Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination
Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated.
Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights)
Makes announcements regarding flight activity at gate or over airport's general PA system.
Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise.
Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
Assist Ramp ServiceAgents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
Always maintain the level of service expectations for the passenger and the airline customer.
Comply with all company, local, state, federal, and carrier SOP and security requirements.
Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.
All employees are responsible for ensuring quality control in their own activities.
Cooperate fully with Inspectors to achieve quality inspection commitments.
Performs other duties as requested.
Requirements
Must be 18 years of age.
High School diploma.
Enthusiastic about CustomerService
Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis.
Ability to work nights, weekends, holidays, and varying schedules.
Proficient Computer Skills
Must be able to stand, lift, bend for an extended period.
Must successfully complete airline specific training programs and recertification
The ability to read, write and fluently speak and understand the English language.
May include weeknights, weeknights and holidays.
$23k-29k yearly est. 13d ago
Part Time Airport Agent - Customer Service
Envoy Air 4.0
Customer service agent job in Des Moines, IA
Come and work for Envoy Air, an American Airlines Group Company, at DSM and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $16.29 / HR
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerServiceAgent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
$16.3 hourly Auto-Apply 5d ago
Plasma Center Representative
Biolife 4.0
Customer service agent job in Dubuque, IA
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customerservice and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - IA - Dubuque
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - IA - Dubuque
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Part time
Job Exempt
No