Sales and Service Representative
Customer Service Agent Job In Davenport, IA
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Claims Customer Contact Representative
Customer Service Agent Job In Des Moines, IA
Dexian is seeking a Claims Customer Contact Representative for an opportunity with a client located in Des Moines, IA.
Responsibilities:
Handling incoming phone calls from agents and beneficiaries regarding death and living benefit claims, reviewing and navigating image systems to check claim statuses, and completing intake notifications to initiate claims
The ideal candidate will demonstrate strong organizational skills to independently prioritize and manage workloads
The role also emphasizes process improvement by monitoring and assessing operations to identify inefficiencies
A basic understanding of data concepts is required, and the individual will actively contribute to team deliverables and provide regular status updates
Requirements:
High school diploma or equivalent, though some employers may prefer a college degree or certification in insurance or related fields
Excellent communication and interpersonal skills to interact with different people and handle sensitive and complex situations
Analytical and problem-solving skills to evaluate and verify the claims and find the best solutions
Attention to detail and accuracy when handling and processing large amounts of data and documents
Organizational and time-management skills are essential for prioritizing tasks within deadlines and following up
Computer and technical skills are necessary for using various software and tools to access and update the system as well as communicate with claimants
Desired Skills and Experience
Responsibilities include handling incoming phone calls from agents and beneficiaries regarding death and living benefit claims, reviewing and navigating image systems to check claim statuses, and completing intake notifications to initiate claims. The ideal candidate will demonstrate strong organizational skills to independently prioritize and manage workloads. The role also emphasizes process improvement by monitoring and assessing operations to identify inefficiencies. A basic understanding of data concepts is required, and the individual will actively contribute to team deliverables and provide regular status updates.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Agent Partner
Customer Service Agent Job In West Des Moines, IA
What We Offer:
Unlimited Growth: No cap on your potential.
Proven Systems: Marketing tools, CRM (KW Command), and operating processes to streamline your business.
Support: Transaction coordination, marketing assistance, and one-on-one coaching.
Training: Regular team huddles, coaching sessions, and access to Agent Rise coaching.
Culture: A collaborative, goal-focused environment.
Role Expectations:
Full-Time: 40+ hours a week, with office time at our West Des Moines location.
Client Outreach: Minimum of 60 meaningful conversations per week to build your client base.
Lead Management: Use our CRM to manage leads and track progress.
Team Participation: Attend team meetings, coaching sessions, and follow team processes.
Income Potential:
Year 1: $51,000+
Year 2: $102,000+
Year 3: $153,000+
Who We're Looking For:
Coachable: Open to learning and applying feedback.
Proactive: Takes initiative to drive results.
Hardworking: Committed to consistent, focused effort.
Detail-Oriented: Manages tasks and client interactions carefully.
Why Join Us?
No Admin Burdens: We handle non-income-producing tasks so you can focus on clients.
Work-Life Balance: Systems to manage your business even when you're away.
Supportive Team: A community that helps you grow and celebrates your wins.
Interested? Book a discovery call with Darson Grantham ***********************************
Retail Sales Associate/Customer Service
Customer Service Agent Job In North Liberty, IA
As a Sales Associate, you represent Von Maur and impact our reputation as America's Leading Department Store. You have the opportunity to make a lasting impression on the customer's shopping experience. WHAT YOU'LL DO:
Own the customer experience - greet people sincerely, be friendly and thank every customer
Develop relationships to grow your business
Highlight product knowledge and store services to create the best customer experience
Ring POS transactions and key account information
Maintain a visually appealing and clean department
Achieve individual sales and account goals
Be available to work day, evening, and weekend shifts
WHAT YOU CAN EXPECT:
We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.
Competitive wages
Commission incentive - the more you sell the more you make!
Generous merchandise discount
Comprehensive benefits
401(k) retirement plan
No extended holiday hours
Promote from within philosophy - creates endless career opportunities!
ABOUT US:
Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.
Customer Service Representative
Customer Service Agent Job In Urbandale, IA
Russell Tobin and Associates is seeking experienced Customer Service Representatives for our global insurance and risk management firm.
Candidates
MUST reside within a 1-hour
commute from the following locations for consideration:
Urbandale, IA
Franklin, MA
Houston, TX
Tampa, FL
Miami, FL
Job Title: Customer Service Representative
Contract Duration: 11-month contract, possible extension
Location: Remote to specific are listed above
Pay Rate: $16.59/hour to $18.50/hour (Based on location)
Hours: Set schedule Monday-Friday between 7:45am CST to 6:00pm CST- 40 hours per week
Responsibilities:
Policy administration: Executing policy changes, issuing certificates of insurance, and managing policy renewals.
Client communication: Answering client inquiries, providing updates on policy status, and addressing concerns.
Claims support: Assisting clients with the claims process, including filing claims and following up on status.
Data management: Maintaining accurate client information within the company system.
Compliance checks: Ensuring that policies adhere to regulatory requirements.
Collaboration with teams: Working closely with account managers, producers, and other internal teams to provide comprehensive client service.
Minimum Qualifications:
2+ years of call center, customer service experience
Strong verbal communication and problem-solving abilities
Quiet, professional work space without distractions
Ability to adhere to set schedules and breaks
High school diploma or GED
Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Customer Support Representative
Customer Service Agent Job In Iowa
Job Description Are you looking to get your foot in the door with a local and established manufacturing company? Palmer Group has partnered with this well-renowned client to fill the Customer Support Representative position. If you're interested in this opportunity and meet the qualifications listed below, please apply now!
Work model:
On-Site
8:00 AM - 5:00 PM
Monday - Friday
What you will do:
Answer customer inquiries by telephone and email regarding product details, pricing, order status, shipping
Prepare and process orders utilizing SAP
Coordinate communications between customers and operations
Run and/or process department reports
Perform other miscellaneous duties as assigned
What you will need to be successful:
Associate degree or equivalent work experience will be considered
Ability to provide a high level of customer support and build relationships with returning customers
Strong communication and interpersonal skills
Ability to be adaptable and highly motivated
Benefits overview:
Dental, vision, and health insurance
401k
PTO
Interested and qualified candidates can contact Molly McMahon at ************** or email her at ***************************.
Customer Success Consultant
Customer Service Agent Job In Des Moines, IA
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$70,287.00 - $93,713.00 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$73,805.00 - $98,406.00 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$77,322.00 - $103,089.00 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (***************************************************
+ Bonus Structure
**What to Expect Next**
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336832
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
02/15/2025
Customer Success Associate, Value Based Care - Iowa
Customer Service Agent Job In Iowa
Clover is reinventing health insurance by working to keep people healthier.
Clover Health's Value-Based Care (VBC) team is transforming healthcare by moving from fee-for-service to a value-based model. Partnering with Counterpart Health, we aim to expand beyond New Jersey to all 50 states. This approach focuses on high-quality, coordinated care to improve patient outcomes and manage costs while fulfilling our mission to enhance lives.
As an Associate in Customer Success on the Value-Based Care Team, you will play a pivotal role in ensuring client satisfaction and effective utilization of our product. You will be the primary liaison between clients and internal teams, coordinating workflows, training, and ongoing support to foster strong, consultative relationships with practices and clinicians. This role is remote but candidates should be based in Iowa and able to regularly travel to customers.
In this role, you will:
Work with implementation teams to coordinate client workflows and training needs
Provide initial and ongoing product training to clients
Build strong, consultative relationships with practices, conducting regular reviews with clinicians to address product updates and ensure customer delight
Schedule, prep and lead client engagement meetings and promptly respond to ongoing needs.
Identify areas of focus for clients to drive results
Maintain thorough notes of client communications and requests, ensuring timely follow-up.
Maintain up-to-date knowledge of Clover/CPH Assistant features and best practice workflows to drive adoption.
Monitor client performance and report both internally & to client
Provide customer feedback to the internal Clover teams ( Product, Operations, other)
Demonstrate a solid understanding of product features and how providers are expected to interact with the product - in essence, be an expert user of the product.
Success in this role looks like:
Successfully maintaining strong, consultative relationships with practices and clinicians, demonstrated by user engagement and effective issue problem solving.
Effectively training clients on product features and workflows, resulting in high levels of product adoption and utilization. Monitoring client performance and reporting should indicate consistent, efficient use of the product.
Demonstrating the ability to identify areas of focus and proactively address client issues using data and influence. Feedback provided to product teams resulting in product or operational improvements that benefit the client experience.
You should get in touch if:
You possess 2-3 years of value-based care knowledge and experience
You have experience implementing operational or technological projects in a healthcare setting
You have 5+ years of project management experience
You are able to build and maintain rapport & good relationship
You are both detail and process oriented
You are open to frequent travel (up to 40-50% initially)
Background working in healthcare industry, ideally 3-5 years on the provider side
Ability to utilize data & reports to identify trends and proactively intervene.
Demonstrate provider empathy to foster trusting relationships between Clover and the practices using Clover Assistant.
You are a strong communicator and able to influence behaviors to help drive desired outcomes.
You have experience establishing strong relationships with healthcare providers and office staff, and/or you have worked in a primary care practice.
#LI-Remote
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Customer Service- Finra Series 6 License
Customer Service Agent Job In Iowa
Job Profile: Customer Care Representative
Responsibilities
· Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
· Communicates with customers regarding service request or problems; documents, evaluates and resolves customer's inquiries.
· Thoroughly documents all contacts and conversations; follows up as required.
· Works with other departments to complete customer requests as needed, and minimize escalations.
· Gains proficiency in various administration and automated workflow systems.
· Processes complex and varied service requests.
· Represents our customer with professional pride to internal and external customers.
· Consistently meets/exceeds set quality and productivity metrics.
· Functions w/in a team based environment, and actively participates in achieving team goals. Meets/exceeds performance metrics as determined by department.
Qualifications
· Current FINRA Series 6 license at time of application.
· High School diploma or equivalent.
· Up to 1 year experience with call center or customer service experience/training.
· Fundamental computer knowledge and maneuverability within window applications.
· Basic understanding of Microsoft office suite, specifically Word and Excel.
Customer Care Expert
Customer Service Agent Job In Cedar Rapids, IA
As a Customer Care Expert, you will: * Build strong relationships with Wix users, figure out their true needs, and help guide them to reach their business goals and enhance their online presence. * Work on resolving Wix user questions, and offering support and solutions professionally, timely, consistently, and accurately.
* Effectively utilize internal resources and determine when to escalate as appropriate.
* Represent Wix as a primary contact for Wix users and aim to exceed user expectations by responding promptly to inquiries via email, phone, chat, and/or other communication channels. Introduce Wix users to our different tools, services, and products they can benefit from, and help onboard them where appropriate.
* Develop expertise in Wix products and stay up to date with new features and improvements.
* Work in a dynamic team environment, collaborating with other departments and product teams, to advocate our users' needs and strengthen product roadmaps.
* Analyze user behavior and relevance to determine their effect on user satisfaction.
* Adhere to a predetermined daily schedule with the flexibility to pivot as needed to meet customer care demands.
* Please note, our employees work in a hybrid model and are required to be physically present in the office located in Cedar Rapids, Iowa at least 3 days per week.
Qualifications
* You are a customer service professional with at least 1 year of experience working in a client-facing role.
* You enjoy collaborating with colleagues in an office setting, you excel in an open-floor work environment and the camaraderie of working alongside peers motivates you.
* You have strong communication skills and are comfortable engaging in real-time exchanges with users.
* You have excellent communication skills and can manage discussions and effectively navigate user interactions to elicit key information.
* You find meaning and pleasure in helping others succeed and are curious to know what drives our users.
* You have strong critical thinking skills and are confident about taking responsibility and ownership and applying these skills in novel or challenging situations.
* You hold yourself to high-performance standards and work to improve constantly.
* You're passionate about new technologies and always eager to learn more.
* You thrive in a fast-paced, dynamic environment and look at change as an opportunity to grow.
* You realize there is more than one career ladder, and you have the drive to find your career path recognizing your strengths and interests.
* Bonus points if you have experience working for a tech or at an internet company!
Additional Information
We are Wix's Customer Care Guild. We're not your typical customer support. We're spread across the globe and we represent the Wix user's voice and work closely with our product teams to deeply understand Wix technologies and services. As part of our global organization of Customer Care, we're responsible for building solid relationships with Wix users, uncovering their business needs, and guiding them to success. Working with us, you'll find a friendly atmosphere, fantastic coworkers, and diverse growth opportunities in a dynamic environment.
* Training Shift: Monday-Friday 8AM - 5PM
We are currently hiring for the following shifts:
* 10am-7pm Tues-Sat
* 1pm-10pm Tues-Sat
* These shifts will commence at the end of the training period. Please note that we have a limited number of open positions per shift.
* In addition to a competitive compensation package and opportunities for professional growth, Wix offers comprehensive benefits to support the well-being and financial security of our employees.
You can read more about our comprehensive benefits package here
Customer Service Advisor Trainee- InsuraMatch
Customer Service Agent Job In Des Moines, IA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Customer Service
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$36,300.00 - $60,000.00
**Target Openings**
1
**What Is the Opportunity?**
Our preferred candidate will reside in Pacific Standard Time or Mountain Standard Time.
Classroom Training Schedule:
9AM - 5:30PM EST. Monday - Friday for first 4 weeks of employment
Post Training Schedule:
11:30AM - 8:00PM EST with rotating remote Saturdays 9AM - 5:30PM EST (every 4th Saturday)
Our Customer Care Advisor trainees will work in a dynamic service center where professionalism and commitment to our team environment is highly valued. Advisors handle a large volume of inbound calls from our customers, agents, and third parties.
Within established timeframes, the Customer Service Advisor will:
-Assists customers, agents, and third parties with policy inquiries and changes, billing questions and technical support.
-Responds to agent requests for quotes or changes to policies or product lines, as well as customer support on policy options such as additional deductible, basic coverages and discounts.
-Handles a high volume of inbound calls.
-Processes policy change requests, work independently on project assignments and other work handled in the Customer Solutions Center.
-Exercises good judgment, flexibility and friendliness in their interactions.
As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others.
**What Will You Do?**
+ Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts.
+ Learns how to deliver first call resolution to make it easy for the customer.
+ Learns how to respond to customer/agent requests for quotes or changes to existing policies.
+ Learns how to review cancellations and reinstatements and makes appropriate decisions to resolve with guidance.
+ Learn how to ensure current and complete documentation of all account notes.
+ Upon completion of training, this role will:
+ Assist customers with simple intent calls.
+ Accurately enter and update policy information into the various processing systems and handle phone inquiries.
+ Develop and foster Agent/Company Relationships.
+ Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment.
+ Meet and/or exceed the expectations of customers and agents, providing professional and efficient service at all times through positive interactions and extensive product knowledge.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Our preferred candidate will reside in Pacific Standard Time or Mountain Standard Time.
+ Resident Property and Casualty or Personal Lines Insurance License preferred.
+ A Bachelor's degree from an accredited four-year college or university is a plus.
+ Prior insurance and/or call center experience preferred.
+ Previous customer service experience preferred.
+ High energy and motivation to follow up and take ownership.
+ Flexibility and ability to work under pressure.
+ Excellent communication, organization, and interpersonal skills.
+ Willingness and ability to learn new functions within the Customer Solutions Center.
**What is a Must Have?**
+ High school diploma or GED required.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
Customer Service & Sales Representative -Weekly Pay!
Customer Service Agent Job In Iowa
As a Customer Service & Sales Representative, you will receive extensive classroom training, virtual support, and one-on-one mentorship to become fully equipped as an expert in the industry and our organization. You will provide exceptional customer service and support to prospective consumers by utilizing your high emotional intelligence, problem-solving skills, and charismatic and caring personality. You will become exceptionally well-versed in this program leading to potential advancement opportunities.
What you'll be doing As a Customer Service & Sales Representative:
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
Keep records of customer interactions and process customer accounts
Follow communication procedures, guidelines, and policies
Take the extra mile to engage the customer
What you bring to the table:
Six months of previous work experience in customer service, sales, marketing, management, or hospitality
Excellent verbal and written communication skills
Always maintain a positive and professional demeanor.
High School Diploma
What we'll bring?
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
Flexible and virtual work options (if applicable)
A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career
Ability to learn quickly
A positive, professional attitude
Excellent communication/presentation skills and ability to build relationships
Organizational and time-management skills
Enthusiastic, passionate, and friendly personality
We look for driven, hard-working, and goal-oriented professionals. Furthermore, we want individuals who have the ability to work in a competitive team environment. We provide full training for our new employees, including training in sales, customer service, public speaking, management, and coaching. Moreover, we work to help you develop your personal leadership skills. When you succeed, we succeed! Sound like the place you want to be?
Apply to join our team today!
Retail Customer Service Specialist
Customer Service Agent Job In Iowa
The individual selected for this role will be expected to work at Store #3232, located at: 210 N. Main Street, Charles City, IA 50616. This is a Part-Time job. Starting Pay: $16.26/hr or based on relevant experience. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Licensed Life and Health Call Center Representative
Customer Service Agent Job In Iowa
Job Title: Licensed Life and Health Call Center Representative
Job Type: Full-Time
We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and guiding customers to select the insurance policies that best meet their needs.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
POSITION RESPONSIBILITIES
Key responsibilities:
Provide information to customers about various healthcare options and insurance policies.
Help customers choose the appropriate insurance policy that fits their needs.
Engage with customers to understand their requirements and provide relevant solutions.
Ensure that all activities and advice comply with insurance regulations and company policies.
Deliver high-quality service to ensure customer satisfaction and retention.
Respond to customer inquiries regarding coverage, benefits, claims, and other insurance-related questions.
Maintain accurate and up-to-date customer information and documentation.
Keep abreast of changes in insurance regulations, healthcare policies, and market trends to provide accurate and current information to customers.
Promote various insurance products and services to meet sales targets and business objectives.
Resolve any concerns that customers may have with their insurance policies.
Work closely with other team members and departments to ensure a cohesive approach to customer service and policy management.
Participate in ongoing training and professional development to maintain licensure and improve skills.
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
High school diploma or GED
Must hold a valid Healthcare Insurance License
Previous call center experience is preferred.
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
Excellent oral and written communication skills.
Strong organizational abilities and interpersonal skills.
Flexible schedule, strong analytical and problem-solving skills, and the ability to multitask effectively.
Capable of functioning efficiently in a fast-paced environment.
Dependable in completing assignments and maintaining attendance.
Requirements:
A wired Ethernet connection with at least 20 Mbps download and 10 Mbps upload speeds (wireless connections are not allowed).
Two 21” monitors are needed.
A hard-wired broadband Internet connection via DSL, Cable, or Fiber Optic is required.
Wireless connections, including encrypted ones, are not allowed for accessing the clients Work at Home systems.
You must provide your own headset. Specific models will be recommended during the interview process.
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Iowa
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
** Remote - Bilingual Spanish Call Center Customer Service Representative **
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $17.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** **
\#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Customer Service Representative
Customer Service Agent Job In Iowa
Prinsco has an opportunity for a motivated Customer Service Representative. We offer a competitive compensation and benefits package that includes dental, vision, 100% paid life insurance and short term disability, HSA or FSA, and two medical plan options. In addition, we offer a 401k that is matched up to 5% deferred and 100% vested immediately upon participation. This position pays between $19-$24/hr DOE.
This is a great opportunity to learn and grow in a safe manufacturing environment, including:
Provide exceptional customer service in the accurate fulfillment of orders, including supporting the dispatch function.
Establish working relationships with sales to better understand customer needs, their unique product terminology and pricing.
Handle all customer concerns and questions, providing resolutions and follow-up as needed.
Cultural Expectations:
Demonstrate commitment to high personal & professional ethical standards
Live out Prinsco values through hard work, relationships and integrity
Be consistent with our mission; To care. To contribute. To solve
We require the following qualifications:
High school diploma or GED required with a minimum of six months customer service or dispatch experience.
Highly organized and detail-oriented individual with the ability to solve practical problems in situations where only limited standardization exists.
Exceptional influencing skills with the ability to communicate well verbally and in writing.
Proficient with MS Office products and IQMS preferred.
Maintain confidentiality, exercising discretion when conveying and communicating with customers, employees, manager and corporate HR.
DISCLAIMER: This job description reflects management s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Customer Service/Ramp Agents - DSM
Customer Service Agent Job In Iowa
QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States.
Job Description
ALWAYS WANTED TO WORK AT AN AIRPORT?
QuickFlight has immediate openings at the Des Moines, IA ( DSM) airport for
Part time
Customer Service Agents
at $9.25 per hour, once satisfy the training requirements. Wage paid is $8.00 per hour during training (plus per diem if training is held in Denver).
Duties:loading/unloading luggage, ticket counter,gate, assisting passengers, cleaning planes, learn all functions/cross train; lifting requirement 50lbs. Must be able to travel to attend training for period of 2 weeks with additional training at a later date either in Denver or locally. Must be available to work inside/outside, any shift AM or PM,weekends and holidays.
Must have a valid driver's license with a good driving record, pass a criminal background check & drug screen; have basic computer skills.
Only committed applicants with a positive attitude and a professional image need apply.
Please send your resume to: [email protected]
Visit our website to learn more about us and also may apply: *********************
Qualifications
Must be available to work variety of shifts including evenings, weekends and holidays
Must have a valid driver's license with a good driving record/provide a 3 yr record
Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI.
Must pass a DOT pre-placement drug screen
Must be able to lift 50 LBS repetitively up to 75 with assistance
Must be able to work out doors in all types of weather as well as indoors
Must be able to bend, twist and stoop to service aircraft, extremely physical position
Must have basic computer and typing skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Iowa
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote - Bilingual Spanish Call Center Customer Service Representative
$17.00/ Hourly
Paid Training
Equipment Provided
Full-time with Full Benefits
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.00 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided.
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
PerkSpot- Employee discount program
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role
Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Requirements
Basic understanding of a call center environment in a customer service role and quality monitoring processes.
Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
High School diploma or GED
Background and drug screening required.
States that are Not Applicable for this position:
AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour.
#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Stagehand - Civic Center IASTE Referrals
Customer Service Agent Job In Des Moines, IA
This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67.
Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld.
At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Essential Job Duties and Responsibilities
Following instructions
Loading in and loading out of stage scenery and soft goods
Support of other department as requested
Experience Needed/Certification:
Follow instructions
Know stage directions
Proper lifting and pushing technique
Additional Job Requirements / Pertinent Information
Position requires event work during evening/weekends
Regular lifting of up to 50lbs
Occasional lifting between 50-75lbs
Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus
Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception
Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock
Noise level is moderate
Sales and Service Representative
Customer Service Agent Job In Blue Grass, IA
Join the Crystal Clean Team as a Route Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.