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Customer Service Agent Jobs in Islip, NY

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  • Oil Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Agent Job 21 miles from Islip

    Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative! Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you! Why Crystal Clean? At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed! Your Role: Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts. Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers. Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning. Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects. Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards. What We're Looking For: Excellent Communicator: Strong communication skills with attention to detail. Customer-Focused: Ability to interact effectively with customers and team members. Tech-Savvy: Proficient with electronic devices, computers, and truck equipment. Experienced: Route sales experience preferred, but not required. Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement. Physical Requirements: Lift and handle hoses weighing up to 40lbs. Climb ladders and handle physical tasks related to oil service. Pass a pre-employment physical and drug screening. Work Environment: Varied settings with fluctuating noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation with performance-based incentives. Excellent Benefits: Comprehensive health, dental, vision, and more. Career Growth: Opportunities for professional development and advancement. Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply. Ready to Fuel Your Career? If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence! Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
    $36k-59k yearly est. 8d ago
  • Customer Service Representative For A Spa

    Noelle

    Customer Service Agent Job 29 miles from Islip

    Key Responsibilities 1. Answering Inquiries: Responding to customer questions about products, services, policies, or procedures. 2. Resolving Issues: Handling complaints or technical issues to ensure a positive experience. 3. Processing Transactions: Managing orders, returns, refunds, or account changes. 4. Documenting Interactions: Keeping records of customer interactions and resolutions for future reference. 5. Providing Solutions: Offering alternative products, services, or discounts as needed. 6. Upselling or Cross-Selling: Informing customers about new products or promotions (if applicable). Essential Skills • Communication: Clear, professional, and empathetic communication skills. • Problem-Solving: Ability to quickly identify issues and provide effective solutions. • Patience and Empathy: Handling difficult situations with a calm and understanding approach. • Technical Proficiency: Familiarity with CRM (Customer Relationship Management) systems and tools. • Multitasking: Managing multiple customer inquiries simultaneously. • Adaptability: Adjusting to various customer personalities and scenarios.
    $29k-38k yearly est. 1d ago
  • Customer Service Coordinator

    Solomon Page 4.8company rating

    Customer Service Agent Job 38 miles from Islip

    The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card payments, voicemails, emails, database updates and any correspondences incoming during non-business hours. This is an ongoing assignment It will be in office Tues/Thurs and remote Mon/Wed/Fri. Hours are 9-5:30pm and Fridays are 9-2pm Pay Rate: $22 per hour Responsibilities: Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness. Answer telephones; provide positive initial contact and follow-through to meet requests or solve donor concerns, as well as “upsell” when opportunity arises. Handle donor correspondences (i.e., voicemails and emails). Record phone donations and deliver the appropriate forms to the Data Processing Center for processing. Provide instruction to callers on how to donate by mail or online. Research and solve donor(s) issues. Provide information to units, members, donors and prospective members/donors on current programs. Follow up on rejected credit card transactions and credit cards that are about to expire. Outreach to donors on fundraising matters and demographic information as required. Complete short-term assignments. Maintain and update Salesforce database as necessary. Other duties as required Required Qualifications: BA or 1-3 years equivalent experience. Ability to work with both professional staff and volunteer leadership Excellent problem-solving skills, positive attitude with professional communication skills. Ability to transition easily from one activity to another. Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under pressure. Excellent organizational skills and the ability to pay close attention to detail. Ability to work independently, as well as in a team environment. If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.
    $22 hourly 8d ago
  • Patient Care Consultant - Aesthetic Sales

    Sono Bello 3.9company rating

    Customer Service Agent Job 38 miles from Islip

    Sono Bello is America's leading cosmetic surgery specialist*, with over 100 locations, 185+ board-certified surgeons, and more than 300,000 laser liposuction and body contouring procedures performed. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows—we are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now. Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively within a face-to-face consultative setting. Primary Responsibilities of a Patient Care Consultant (PCC): Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey. Educate patients on our approach, procedures, processes, and financing/payment options available. Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure. Develop and maintain a patient pipeline, including follow-ups with prospective patients. Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience. Required Skills / Qualifications: Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued. Is a quick study: Has the ability to quickly build rapport, assess the patient's needs, and create a sense of urgency to drive action. Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members. Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs). Maintains professionalism and poise constantly, even when working under pressure. Must be highly organized and detail-oriented with the ability to prioritize competing tasks. Positive outlook and a passion for what we do! Compensation: At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training. Compensation package includes: $50,000.00 - $60,000.00 base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $160,000.00 - $250,000.00. Benefits: Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays. Preset consultations (warm leads provided) Extensive training program
    $59k-94k yearly est. 12d ago
  • Presentation Graphic Design Rep.

    Canon U.S.A., Inc. 4.6company rating

    Customer Service Agent Job 38 miles from Islip

    US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role Serves both as a graphic arts design resource and Production Center Site Representative, providing a variety of internal material using client approved brand templates as well as original concepts following client brand guidelines. Your Impact - Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed. - Works directly for the Production Site Supervisor and assists in managing design queue - Expected to design all assigned orders within a specified turnaround time. - Accountable for quality of work and timeliness of delivery across all creative projects. Understands all aspects of design, approval and production process. - Troubleshoots customer issues over the phone, email, and in person. - Maintains company standard of quality and customer service. - Provides an outstanding customer service experience completing jobs in alignment with client expectations. - Adheres to client brand guidelines. - Receives and inspects finished materials, distributes finished material to customer as needed. - Operates in-house large and small format printers to produce rush projects and client proofs. About You: The Skills & Expertise You Bring - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Working knowledge of Adobe Creative Suite, such as Illustrator, InDesign, Photoshop - Working knowledge of mapping software such as MapInfo. - Basic understanding of Microsoft Office programs - Word, Excel, Power Point. - Must be able to lift up to 50lbs. - Strong sense of customer service. - Excellent written and verbal communication skills. - Ability to follow strict brand and industry guidelines. - Ability to work independently as well as collaboratively within team environment. - Ability to handle multiple projects with changing priorities. - Self-motivated, organized, and accountable. - Resourceful problem solver. - Thrives under pressure with the ability to meet quick deadlines. - Understanding of the print industry and production process. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. In accordance with applicable law, we are providing the anticipated base salary for this role: $20.54 to 30.75 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All applicants must reside in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM20 #LI-JZ1 #LI-ONSITE PI9a1ee285b3c8-26***********1
    $20.5-30.8 hourly Easy Apply 6d ago
  • Investor Services Associate

    Pelham Berkeley Search

    Customer Service Agent Job 30 miles from Islip

    High Profile mid-sized Fund seeks individual with buy-side Client Relations/Investor Relations experience to own several reporting functions within the Investor Services team. You will be responsible for delivering a variety of data driven reports for Client Partnerships and Investor Services. This is a direct hire full time position with a very high end mid-sized firm that offers a very professional work environment, extensive professional development and training, competitive compensation and an amazing benefits package. Roles like this with a small, stable, premier fund are hard to find, this is a firm you will want to work for... In summary, you will: • Primarily responsible for monthly, quarterly, annual and ad-hoc prospect, consultant, and investor reporting materials • Responsibilities include investor reporting, preparing presentation books, DDQ responses, marketing materials, data entry, and providing support for various strategic initiatives • Extensive interaction with client partners Requirements include: • 3+ years of financial industry experience focused on preparing reports and presentations, and working directly with clients • Must be proactive, have a strong work ethic, and excellent communication skills (you are working in Investor Services!) • Strong Microsoft Office Suite (Outlook, Word, PowerPoint, Excel); Salesforce expertise preferred • Completed Bachelor's degree preferably with a quantitative course of study (math, computer science, economics,...) • Some exposure to sustainable investing and Responsible Investing initiatives reporting would be a plus
    $37k-72k yearly est. 4d ago
  • Head of Client Experience

    Career Techniques Inc.

    Customer Service Agent Job 14 miles from Islip

    As the VP of Client Experience, you excel at the below core competencies Relationship Building: Can build immediate rapport, even when facing difficult or tense situations. Adaptability: Skilled in adapting their approach and demeanor in real time to match the shifting demands of different situations. Manages Complexity: Can make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results. The impact you'll make Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization. Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth. Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience. Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization. Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met. Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships. Ensure alignment between customer success and the broader organizational strategy, driving a customer - centric culture. Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution. Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements. Set clear expectations and objectives for help desk and support managers, aligned with company goals and customer satisfaction. Facilitate collaboration between help desk and support teams, ensuring consistent and cohesive service delivery across all customer touchpoints. What you will bring Bachelor's Degree in Business or a related field preferred 8+ years of relevant leadership experience in customer success or related function 5+ years' experience building relationships with executives with company level decision making authority 5+ years' experience with B2B Software companies Experience working within the retail industry highly preferred Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions. Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset
    $74k-126k yearly est. 7d ago
  • Custom Sales Specialist

    Alton Lane 3.7company rating

    Customer Service Agent Job 38 miles from Islip

    We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever. Headquartered in Richmond, VA, we have 9 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun. When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. Our customers love that our garments are designed in 2 minutes and delivered in as little as 2 weeks. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts. A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you! Check out our Instagram and company websites to learn more about who we are. *************************************** ************************** About the Role This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture. Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible. Assists customers with an Alton Lane one-on-one appointment based experience Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Drive results by consistently striving to meet and exceed sales goals through various sales channels. Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development. Provide the best customer experience tailored to the needs of our clients. Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach. Be a strong communicator internally and externally with a positive and solution-oriented point of view. Manage exceptional customer experience through overseeing front and back-end production processes. Have Fun and Make Money! Who you are: • Previous experience in sales, hospitality, and/or service • Genuine interest in fashion and styling • Professional verbal and written communication skills • Performs successfully in a team-based culture • Flexible work schedule, including nights, weekends, and holidays • Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required. • Have a business development mindset. • Is personable and an effective communicator with astute attention to detail. • A proactive self-starter, comfortable in a fast-paced environment. • Driven individual with a one-team mentality. • Nimble with technology. • Strong sense of self-awareness, humility, and personal responsibility. • Adaptable to change with an eagerness to try new things. • Passion for clothes, wardrobing, and styling. Why you will want to work here • High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales. • Opportunity for rapid career growth within an innovative and expanding company. • Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan. • Access to our luxury clothing and accessories through our generous employee discount program • Get in on the ground floor of the Made-To-Measure revolution. • You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry. You could be the next Alton Lane team member. Apply today to schedule your interview. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
    $45k-61k yearly est. 14d ago
  • Customer Service Specialist

    Miracom Hive

    Customer Service Agent Job 38 miles from Islip

    Elevate Customer Satisfaction: Customer Service Specialist Wanted! Are you an experienced customer service professional seeking a new challenge? We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career. Responsibilities Provide expert assistance to customers with complex inquiries Troubleshoot and resolve customer issues efficiently Maintain detailed records of customer interactions Develop and update customer service and sales protocols Train and mentor junior customer service staff Coordinate with teams across the US to ensure consistent service Participate in workshops and career development initiatives Qualifications Proven experience in customer service roles Excellent communication and problem-solving skills Proficiency with customer service software and CRM systems Ability to handle challenging situations with professionalism High school diploma; bachelor's degree preferred Leadership skills and experience training others are a plus Benefits Opportunities to work with clients nationwide Career advancement and leadership development programs Collaborative team environment focused on excellence Access to professional workshops and continuous learning Ready to take your customer service career to the next level? Apply today!
    $31k-42k yearly est. 3d ago
  • Customer Experience Lead

    Band 3.3company rating

    Customer Service Agent Job 38 miles from Islip

    Band is a modern incentive intelligence platform, designed to help businesses grow and save. Starting with rebate management, Band combines flexible, AI-driven contract and program structuring, data management, and integrations to give distributors, manufacturers, and buying groups or GPOs the tools needed to track and optimize rebate, SPAs, or coop dollars across customers or partners. Founded and led by experienced operators who previously founded Blue Apron and built products at Stripe, Meta, and Bread Payments, Band is supported by venture and angel investors who are founders and executives at leading fintech, supply chain, and enterprise SaaS companies. About the role Band is looking for a full-time Customer Experience Lead to work closely with our founders and to play a leadership role on our GTM team. This role is perfect for someone with high customer empathy, strong product sense, impeccable project management skills, and who loves working with data. The Customer Experience Lead will be responsible for managing customer onboarding and training, cultivating the customer relationship, and feeding customer needs into our product roadmap. The right person will also have the opportunity to grow and lead our Customer Experience function. This is a remote role. What you need Minimum 3 years in a customer-facing role Excel proficiency and experience working with data Organization superpowers, ability to keep stakeholders (internal and external) on track Scrappiness and willingness to go above and beyond to make customers successful Excellent written and verbal communication skills Strong attention to detail Nice-to-have Experience in an startup environment Experience working with an analytics product Experience hiring and managing customer experience managers Please fill out this application to be considered for the role: *************************************************************
    $102k-150k yearly est. 2d ago
  • Customer Service Representative

    Traxnyc Corp

    Customer Service Agent Job 38 miles from Islip

    About Us: At TraxNYC, we redefine what it means to wear luxury jewelry. Located in the heart of New York City's Diamond District, we've built a global reputation as trendsetters in custom jewelry design, offering one-of-a-kind pieces that showcase exceptional craftsmanship and creativity. With a legacy built on trust, transparency, and unmatched expertise, we're proud to be more than a jewelry brand-we're a community. Whether you're shopping for a timeless investment or a statement piece that turns heads, TraxNYC is here to make your vision a reality. Join our team, and be part of a fast-paced, creative environment where your talents will shine as bright as the diamonds we design. Role Summary: We are seeking a friendly, professional, and detail-oriented Customer Service Representative to be the voice of our brand. This role involves engaging with customers via phone, email, and social media to answer inquiries, resolve issues, and ensure a seamless shopping experience. The ideal candidate is a strong communicator with a passion for customer satisfaction and a keen eye for detail and organization. Responsibilities: Provide prompt, accurate, and courteous responses to customer inquiries via phone, email, live chat, and social media. Assist customers with product questions, order updates, returns, and exchanges. Resolve customer complaints efficiently and empathetically, ensuring customer satisfaction and brand loyalty. Maintain a thorough understanding of our product offerings, brand story, and policies to provide accurate information. Process orders and collaborate with the sales and fulfillment teams to ensure timely delivery. Gather customer feedback and provide insights to the team for improving our products and services. Manage and update customer records in our CRM system. Qualifications: 1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry. Excellent verbal and written communication skills. Strong problem-solving skills with a customer-first mindset. Ability to multitask, prioritize, and manage time effectively. Proficiency in using CRM systems and other customer service tools. A genuine passion for providing excellent customer service and a keen interest in jewelry or luxury goods is a plus! What We Offer: Compensation: $20-$30 based on experience. Opportunities for growth within the company. A positive, supportive, and collaborative work environment. Employee discounts on our products. How to Apply: If you're passionate about creating memorable customer experiences and want to work with a quickly growing brand, we'd love to hear from you! Please send your resume and if you'd like, a brief cover letter to **************** Job Type: Full-time Pay: $20.00 - $28.00 per hour Expected hours: 35 - 50 per week Benefits: PTO & sick days after 1 year of tenure Flexible schedule Shift: 8 hour shift Work Location: In person
    $20-30 hourly 13d ago
  • Customer Service Representative

    Divergents NYC

    Customer Service Agent Job 38 miles from Islip

    Join Our Team as a Customer Service Representative and Make a Difference! urgently. Can you start immediately? Are you a problem-solver who enjoys interacting with people? We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships. Responsibilities Handle customer inquiries and complaints via phone, email, or in-person Provide product and service information to customers Process orders, forms, applications, and requests Keep records of customer interactions and transactions Follow up to ensure resolution of customer issues Participate in team-building activities and career development workshops Collaborate with team members to improve service delivery Qualifications Strong communication and interpersonal skills Customer-oriented mindset and ability to adapt/respond to different types of customers Proficiency in MS Office and customer service software Excellent problem-solving skills and attention to detail High school diploma; college degree preferred Experience in customer service or related field is advantageous Benefits Professional growth and advancement opportunities Supportive and collaborative work environment Participation in workshops and professional development programs Be the voice of our company. Apply now to become a Customer Service Representative!
    $30k-39k yearly est. 1d ago
  • Customer Service Specialist

    Idea Nuova, Inc. 4.2company rating

    Customer Service Agent Job 38 miles from Islip

    Job Functions: Customer Service: follows up with customers on a timely basis, requests additional parts from factories as necessary and sends out replacement parts Acts as liaison with the warehouses to ensure customer parts/ replacements go out Maintains and files test reports, inspection reports, audits and other certificates Maintains testing logs. Follows up with production and overseas on a weekly basis to ensure all is updated Maintains and files lab dip and shade band approvals. Maintains factory compliance matrix and works with overseas to ensure all audits are up to date Submits audits and CAPs to licensors and retailers as necessary Prepares TRFs for testing and inspection as necessary Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager Follows up with factories on audit renewals and samples for testing Follows up with third party labs for testing status Maintains Testing/Inspection and chargeback logs Learn to review packaging, manuals, care labels and law labels for all retailers and confirms with Production team Uploads bedding and toy registrations to GRS to ensure all active URNs are compliant Review testing samples for quality Prepare GCCs and CPCs as needed Needs to be proficient in Microsoft excel/word/PowerPoint
    $32k-41k yearly est. 2d ago
  • Customer Service Representative

    TBG | The Bachrach Group

    Customer Service Agent Job 12 miles from Islip

    Hours: Monday - Friday, 9 AM - 6 PM Compensation: Up to $18/hour Job Responsibilities (including but not limited to): Support delivery and installation teams on the road. Manage a high volume of phone inquiries related to home deliveries, services, and installations. Assist showroom staff with processing delivery tickets and troubleshooting. Check in delivery drivers upon their return from routes. Prepare and organize next-day delivery documentation. Reconcile invoices with run sheets to ensure proper merchandise loading.
    $18 hourly 8d ago
  • Customer Service Representative

    The Hollister Group 3.8company rating

    Customer Service Agent Job 20 miles from Islip

    Our client, an auto and home insurance company, is looking to hire a Customer Service Representative to join their growing team. In this role, you will be responsible for handling and overseeing all aspects of rental reservations, ensuring compliance with state regulations. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development and help you build a long-term career with the company. No prior insurance experience is required. Hybrid schedule, 4 days onsite. Responsibilities: • Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs. • Maintain professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, and other stakeholders. • Review and interpret insurance policies, state regulations, and damage appraisal estimates to assess rental coverage and establish timelines. • Update and manage relevant rental systems. • Comply with privacy regulations, laws, and guidelines related to claims processing. • Perform additional duties as required. Qualifications: • Bachelor's degree preferred • Strong computer skills and technical proficiency. • High energy and self-motivation to take initiative and follow through. • Excellent reading comprehension, with the ability to adhere to scripts while thinking critically and independently. • Ability to collaborate effectively in a team setting. • Outstanding written and verbal communication skills. • Proven ability to manage stressful situations with patience and professionalism. • Capable of handling a high call volume while meeting time standards and maintaining a professional attitude. • Dedicated to ongoing improvement and learning in customer service techniques. Our Commitment to Diversity, Equity & Inclusion The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
    $31k-37k yearly est. 13d ago
  • Customer Service Representative

    Medxwaste.com

    Customer Service Agent Job 40 miles from Islip

    MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions. Role Description We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills. Key Responsibilities: Bookkeeping: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, receipts, and payments. Assist with reconciliation Assist with budget preparation and financial forecasting. Customer Service: Serve as the first point of contact for customer inquiries via phone & email Provide information about services, resolving issues in a timely manner. Work with dispatcher to create customer schedules Maintain customer records and update information in our software Collaborate with other departments to address customer needs and concerns. Follow up with customers to ensure satisfaction and retention. Qualifications: Proven experience in bookkeeping or accounting, preferably in a similar role. Strong customer service skills with a friendly and professional demeanor. Excellent organizational skills and attention to detail. Ability to multitask and prioritize in a fast-paced environment. High school diploma required; associate degree in accounting or related field preferred.
    $30k-38k yearly est. 11d ago
  • Medical Supply Customer Service Representative

    Prolife Medical Supply Inc.

    Customer Service Agent Job 38 miles from Islip

    Position: Full-Time / Part-Time Customer Service Representative Join our dedicated team at a prominent Medical Supply store in the heart of Brooklyn, NY. We're currently seeking a meticulous and detail-oriented individual for a Full-Time / Part-Time Customer Service Position. Responsibilities Greet and welcome visitors in a professional and friendly manner in Russian and/or English. Perform administrative tasks including filing, data entry, and maintaining office supplies. Assist with patient records management and other medical receptionist duties if applicable. Answer phone calls and direct them to the appropriate department or individual Provide accurate information about our products, services, and company policies Assist with project coordination and office management tasks as needed Perform data entry and maintain accurate records Handle incoming and outgoing mail and packages Maintain a clean and organized reception area. Skills Must be bilingual in Russian and English Strong computer literacy, including proficiency in Microsoft Office Suite Excellent customer service skills with a friendly and approachable demeanor Experience working in a medical office or similar environment is a plus Ability to multitask and prioritize tasks effectively Strong organizational skills with attention to detail Proficient in phone etiquette and handling phone systems Strong typing skills with attention to detail for accurate data entry. Exceptional interpersonal and communication skills for effective client interaction. Compensation is dependent on experience.
    $30k-39k yearly est. 4d ago
  • Dispatcher- Residential Home Services

    N H Ross Inc.

    Customer Service Agent Job 18 miles from Islip

    Are you looking for a dynamic career within an established premier home services company that's been in business for over 53 years? NH Ross is Long Island's fastest growing residential HVAC, Plumbing and Electric Service and Install company, and we're seeking an energetic, passionate, and driven individual to step into the role of Dispatcher/Customer Experience Expert. As a Dispatcher/Customer Experience Expert, you'll find yourself in an exciting and fast-paced environment where your work will have a real impact on your community! Top-tier candidates should already possess or be willing to learn the following skills: · Answer and manage incoming calls, outbound calls, emails and chats in a dynamic environment. · Work closely with customers to determine needs and generate a 5-star customer service experience. · Manage technician routing and location in the field. · A big personality that shines through the phone! · Prioritize top sales and service opportunities to meet daily revenue goals. · Technologically savvy, with the ability to manage multiple computer programs and applications simultaneously. · Expert communication skills through both spoken and written channels. · Ability to thoroughly record the result of service calls and create reports for senior management. · Participate in and build training to boost performance. · Embrace new and exciting technologies to improve skills and efficiency. · Be a competitive contributor who also loves to win as a team. · Ability to build trust, diffuse conflict, and hold others accountable. · Driven to improve and earn robust performance-based commissions! · Flexible schedule. · Trades experience, including knowledge of plumbing, HVAC and electrical work. · Ability to think fast, find answers, and respond quickly to customer issues while maintaining a polite, empathetic, and professional manner. · Nexstar and Service Titan experience a big plus! We offer outstanding benefits: 40 Hour work week Excellent commission structure with a strong hourly base salary Paid time off/Holidays 401K Retirement plan Medical reimbursement & Employer paid life Insurance Pay: $18 - $22 per hour Schedule: 8.5-hour shift Monday to Friday Weekends as needed Experience: Call Center: 3 years (Preferred) License/Certification: Driver's License (Required) Shift availability: Available during business hours: 7am - 7pm Ability to Commute: Middle Island, NY (Required) · Salary based on experience Please send us your resume if interested. Job Type: Full-time
    $18-22 hourly 11d ago
  • Insurance Customer Service Representative

    Island Insurance Agency 3.4company rating

    Customer Service Agent Job 38 miles from Islip

    Island Insurance Agency is a boutique insurance agency focusing on specialized commercial industries and mid to high end personal insurance. Role Description This is a full-time on-site role for a Personal Lines Insurance Customer Service Representative at Island Insurance Agency located in Bronx, NY. The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction. Qualifications NY State Property & Casualty Insurance License is a requirement 3 - 5 years of personal lines service or account management experience Strong Customer Service and Customer Support skills Excellent communication and interpersonal skills Attention to detail and problem-solving abilities Knowledge of insurance policies and procedures is a plus Proficiency in agency management and insurance company systems Ability to work independently and collaboratively High school diploma or equivalent required, Associate's or Bachelor's degree preferred
    $32k-40k yearly est. 12d ago
  • Online Customer Service Representative

    London Jewelers 3.5company rating

    Customer Service Agent Job 22 miles from Islip

    London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Resolve customer complaints in a professional manner Process orders, returns, and exchanges Provide product and service information and guidance Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Maintain a positive and empathetic attitude toward customers Stay updated on product knowledge and company policies Follow daily task check list Participate in testing and quality control of changes on the website Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
    $25 hourly 14d ago

Learn More About Customer Service Agent Jobs

How much does a Customer Service Agent earn in Islip, NY?

The average customer service agent in Islip, NY earns between $25,000 and $40,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average Customer Service Agent Salary In Islip, NY

$32,000

What are the biggest employers of Customer Service Agents in Islip, NY?

The biggest employers of Customer Service Agents in Islip, NY are:
  1. Talent Acquisition
  2. GCS
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