Oil Sales and Service Representative
Customer Service Agent Job 21 miles from Islip
Ignite Your Career with Crystal Clean as an Oil Sales & Service Representative!
Are you an ambitious, customer-oriented professional looking to make a significant impact in a booming industry? Crystal Clean (CC), a leading name in environmental services, is on the hunt for dynamic individuals to join our expanding team as Oil Sales & Service Representatives (OSSR). If you have a strong work ethic and are eager to grow in a fast-paced, rewarding environment, we want to hear from you!
Why Crystal Clean?
At Crystal Clean, we are more than just a company-we are pioneers in environmental innovation. As a publicly traded leader in our field, we offer an exciting career path with competitive compensation, outstanding benefits, and ample opportunities for advancement. Plus, we provide comprehensive training to help you succeed!
Your Role:
Drive Sales & Service: Engage with customers to provide top-notch service and boost our oil business through new and existing accounts.
Operate with Precision: Use hoses and equipment to efficiently load and offload oil from various containers.
Ensure Safety: Follow all safety guidelines, inspect your vehicle and equipment, and minimize travel time with efficient route planning.
Build Relationships: Develop strong customer connections, pursue additional service opportunities, and identify new business prospects.
Meet Goals: Achieve sales targets and maintain compliance with DOT requirements and company standards.
What We're Looking For:
Excellent Communicator: Strong communication skills with attention to detail.
Customer-Focused: Ability to interact effectively with customers and team members.
Tech-Savvy: Proficient with electronic devices, computers, and truck equipment.
Experienced: Route sales experience preferred, but not required.
Certified: High School diploma or equivalent, with or ability to obtain a Class B CDL, Med Card, Airbrake, and Tanker Endorsement.
Physical Requirements:
Lift and handle hoses weighing up to 40lbs.
Climb ladders and handle physical tasks related to oil service.
Pass a pre-employment physical and drug screening.
Work Environment:
Varied settings with fluctuating noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation with performance-based incentives.
Excellent Benefits: Comprehensive health, dental, vision, and more.
Career Growth: Opportunities for professional development and advancement.
Inclusive Culture: We value diversity and encourage individuals from all backgrounds to apply.
Ready to Fuel Your Career?
If you're ready to embark on a rewarding career with Crystal Clean and make a real difference in the environmental services industry, apply now to become an Oil Sales & Service Representative. Join us in driving innovation and excellence!
Crystal Clean LLC is an Equal Opportunity Employer. We strongly encourage women, minorities, individuals with disabilities, and veterans to apply.
Customer Service Representative For A Spa
Customer Service Agent Job 29 miles from Islip
Key Responsibilities 1. Answering Inquiries: Responding to customer questions about products, services, policies, or procedures. 2. Resolving Issues: Handling complaints or technical issues to ensure a positive experience. 3. Processing Transactions: Managing orders, returns, refunds, or account changes. 4. Documenting Interactions: Keeping records of customer interactions and resolutions for future reference. 5. Providing Solutions: Offering alternative products, services, or discounts as needed. 6. Upselling or Cross-Selling: Informing customers about new products or promotions (if applicable). Essential Skills • Communication: Clear, professional, and empathetic communication skills. • Problem-Solving: Ability to quickly identify issues and provide effective solutions. • Patience and Empathy: Handling difficult situations with a calm and understanding approach. • Technical Proficiency: Familiarity with CRM (Customer Relationship Management) systems and tools. • Multitasking: Managing multiple customer inquiries simultaneously. • Adaptability: Adjusting to various customer personalities and scenarios.
Customer Service Coordinator
Customer Service Agent Job 38 miles from Islip
The Customer Service Associate will provide professional, timely, and accurate responses to donors' queries via email or phone, ensuring that donors are treated respectfully and with due diligence related to Grassroots, Annual Giving, and Major Gifts. In addition, the Customer Service Associate will be pro-active regarding donors' automatic credit card payments, voicemails, emails, database updates and any correspondences incoming during non-business hours.
This is an ongoing assignment
It will be in office Tues/Thurs and remote Mon/Wed/Fri.
Hours are 9-5:30pm and Fridays are 9-2pm
Pay Rate: $22 per hour
Responsibilities:
Meeting service performance and transaction standards for Customer Service and striving to improve efficiency and effectiveness.
Answer telephones; provide positive initial contact and follow-through to meet requests or solve donor concerns, as well as “upsell” when opportunity arises.
Handle donor correspondences (i.e., voicemails and emails).
Record phone donations and deliver the appropriate forms to the Data Processing Center for processing.
Provide instruction to callers on how to donate by mail or online.
Research and solve donor(s) issues.
Provide information to units, members, donors and prospective members/donors on current programs.
Follow up on rejected credit card transactions and credit cards that are about to expire.
Outreach to donors on fundraising matters and demographic information as required. Complete short-term assignments.
Maintain and update Salesforce database as necessary.
Other duties as required
Required Qualifications:
BA or 1-3 years equivalent experience.
Ability to work with both professional staff and volunteer leadership
Excellent problem-solving skills, positive attitude with professional communication skills.
Ability to transition easily from one activity to another.
Ability to multi-task, managing multiple concurrent projects, while meeting deadlines under pressure.
Excellent organizational skills and the ability to pay close attention to detail.
Ability to work independently, as well as in a team environment.
If you meet the required qualifications and are interested in this role, please apply today.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.
Opportunity Awaits.
Patient Care Consultant - Aesthetic Sales
Customer Service Agent Job 38 miles from Islip
Sono Bello is America's leading cosmetic surgery specialist*, with over 100 locations, 185+ board-certified surgeons, and more than 300,000 laser liposuction and body contouring procedures performed. A career at Sono Bello means being part of a dynamic and high-energy work environment where every team member can make a difference. We love what we do, and it shows—we are the national leader in providing cutting-edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.
Sono Bello is seeking a dynamic Patient Care Consultant (PCC) with a passion for aesthetics to join our team. The PCC will conduct in-person consultations, guide patients through the Sono Bello process, and help them choose procedures that align with their goals. The ideal candidate should have a demonstrated history of sales success, experience thriving in a fast-paced setting, possess confidence, emotional intelligence, and credibility, exhibit high integrity, and maintain an excellent work ethic. This position demands a highly motivated individual with robust negotiation and closing abilities, capable of addressing objections effectively within a face-to-face consultative setting.
Primary Responsibilities of a Patient Care Consultant (PCC):
Meet with new and existing patients to determine their goals and coordinate their treatment plans with the appropriate surgical team member (Doctor) as the next step in their transformational journey.
Educate patients on our approach, procedures, processes, and financing/payment options available.
Manage the appropriate follow up with both the in-center clinical team and the patient to ensure a great experience leading up to and through the procedure.
Develop and maintain a patient pipeline, including follow-ups with prospective patients.
Demonstrate leadership within your center location to keep the entire team informed, positive, and energized to support the best possible patient experience.
Required Skills / Qualifications:
Proven track record of sales excellence (at least 3 years) within a high-energy, fast-paced environment. Previous sales experience or direct involvement in one-on-one consultative selling in aesthetic sectors such as plastic or cosmetic surgery, cosmetics, hair replacement, laser hair removal, or related fields is highly valued.
Is a quick study: Has the ability to quickly build rapport, assess the patient's needs, and create a sense of urgency to drive action.
Must have excellent interpersonal skills that build effective working relationships with patients, physicians, and other team members.
Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
Maintains professionalism and poise constantly, even when working under pressure.
Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
Positive outlook and a passion for what we do!
Compensation:
At Sono Bello, we believe that our team members are the keys to our success. We offer competitive pay, generous monthly bonuses, and excellent training.
Compensation package includes: $50,000.00 - $60,000.00 base salary, overtime and overtime premium, and uncapped bonus (based on KPI and goal achievement). Total compensation ranges between $160,000.00 - $250,000.00.
Benefits:
Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
Preset consultations (warm leads provided)
Extensive training program
Presentation Graphic Design Rep.
Customer Service Agent Job 38 miles from Islip
US-NY-New York Type: Full-Time # of Openings: 1 NY - NY-Stifel-MS About the Role
Serves both as a graphic arts design resource and Production Center Site Representative, providing a variety of internal material using client approved brand templates as well as original concepts following client brand guidelines.
Your Impact
- Produces multiple design projects of varying complexities simultaneously ensuring all client directions are followed.
- Works directly for the Production Site Supervisor and assists in managing design queue - Expected to design all assigned orders within a specified turnaround time.
- Accountable for quality of work and timeliness of delivery across all creative projects. Understands all aspects of design, approval and production process.
- Troubleshoots customer issues over the phone, email, and in person.
- Maintains company standard of quality and customer service.
- Provides an outstanding customer service experience completing jobs in alignment with client expectations.
- Adheres to client brand guidelines.
- Receives and inspects finished materials, distributes finished material to customer as needed.
- Operates in-house large and small format printers to produce rush projects and client proofs.
About You: The Skills & Expertise You Bring
- HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
- Working knowledge of Adobe Creative Suite, such as Illustrator, InDesign, Photoshop
- Working knowledge of mapping software such as MapInfo.
- Basic understanding of Microsoft Office programs - Word, Excel, Power Point.
- Must be able to lift up to 50lbs.
- Strong sense of customer service.
- Excellent written and verbal communication skills.
- Ability to follow strict brand and industry guidelines.
- Ability to work independently as well as collaboratively within team environment.
- Ability to handle multiple projects with changing priorities.
- Self-motivated, organized, and accountable.
- Resourceful problem solver.
- Thrives under pressure with the ability to meet quick deadlines.
- Understanding of the print industry and production process.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
In accordance with applicable law, we are providing the anticipated base salary for this role: $20.54 to 30.75
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its
Kyosei
philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All applicants must reside in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#PM20 #LI-JZ1 #LI-ONSITE
PI9a1ee285b3c8-26***********1
Investor Services Associate
Customer Service Agent Job 30 miles from Islip
High Profile mid-sized Fund seeks individual with buy-side Client Relations/Investor Relations experience to own several reporting functions within the Investor Services team.
You will be responsible for delivering a variety of data driven reports for Client Partnerships and Investor Services.
This is a direct hire full time position with a very high end mid-sized firm that offers a very professional work environment, extensive professional development and training, competitive compensation and an amazing benefits package. Roles like this with a small, stable, premier fund are hard to find, this is a firm you will want to work for...
In summary, you will:
• Primarily responsible for monthly, quarterly, annual and ad-hoc prospect, consultant, and investor reporting materials
• Responsibilities include investor reporting, preparing presentation books, DDQ responses, marketing materials, data entry, and providing support for various strategic initiatives
• Extensive interaction with client partners
Requirements include:
• 3+ years of financial industry experience focused on preparing reports and presentations, and working directly with clients
• Must be proactive, have a strong work ethic, and excellent communication skills (you are working in Investor Services!)
• Strong Microsoft Office Suite (Outlook, Word, PowerPoint, Excel); Salesforce expertise preferred
• Completed Bachelor's degree preferably with a quantitative course of study (math, computer science, economics,...)
• Some exposure to sustainable investing and Responsible Investing initiatives reporting would be a plus
Head of Client Experience
Customer Service Agent Job 14 miles from Islip
As the VP of Client Experience, you excel at the below core competencies
Relationship Building: Can build immediate rapport, even when facing difficult or tense situations.
Adaptability: Skilled in adapting their approach and demeanor in real time to match the shifting demands of different situations.
Manages Complexity: Can make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results.
The impact you'll make
Build and maintain strong strategic relationships with key decision makers and become a trusted advisor to clients by effectively understanding their business needs and advocating for them across our organization.
Develop and execute comprehensive strategies to achieve proactive positive client relationships and drive growth.
Lead, motivate, and mentor the client success team, fostering a high-performance culture and ensuring individuals exceed client expectations and experience.
Drive customer adoption of the company's offerings by providing training, resources, and support to maximize product/service utilization.
Conduct regular, timely check-ins with clients to ensure they are satisfied, and their needs are being met.
Provide reports and updates to the executive and leadership team, offering insights, recommendations, and opportunities to proactively make changes to improve our client relationships.
Ensure alignment between customer success and the broader organizational strategy, driving a customer - centric culture.
Collaborate with cross-functional teams, including Product, Project and Development to ensure seamless service delivery, client onboarding, and problem resolution.
Collaborate with Sales, Product, Development, etc. on strategic initiatives and client requests, including influencing roadmap for product enhancements.
Set clear expectations and objectives for help desk and support managers, aligned with company goals and customer satisfaction.
Facilitate collaboration between help desk and support teams, ensuring consistent and cohesive service delivery across all customer touchpoints.
What you will bring
Bachelor's Degree in Business or a related field preferred
8+ years of relevant leadership experience in customer success or related function
5+ years' experience building relationships with executives with company level decision making authority
5+ years' experience with B2B Software companies
Experience working within the retail industry highly preferred
Proven problem-solving and decision-making skills, with the ability to think strategically and find innovative solutions.
Bias towards action and comfortable with ambiguity; motivated to solve complex problems with a creative, can-do mindset
Custom Sales Specialist
Customer Service Agent Job 38 miles from Islip
We are a custom menswear brand rooted in heritage, built for sustainability, and propelled by technology and human ingenuity. In 2010, we took the menswear industry by storm with our revolutionary 3D fitting system. Today, we are a leading force in menswear and are about to take the fashion industry to new levels with our most precise fit ever.
Headquartered in Richmond, VA, we have 9 showroom locations across the US and a growing presence in top menswear department stores, including Nordstrom, Saks Fifth Avenue, Dillard's, and many more. We are quickly expanding and building our brand, and while we take what WE do seriously, we do not take OURSELVES too seriously. Here at Alton Lane, we regard work as an essential part of life that should be fun.
When all is said and done, we make and sell fabulous clothes, but our customers truthfully make a difference. Our customers love that our garments are designed in 2 minutes and delivered in as little as 2 weeks. We pride ourselves on taking the guesswork out of getting dressed, so our customers can tackle whatever life throws at them and focus more on what counts.
A career at Alton Lane can provide you with an abundance of opportunities. You'll learn, develop and grow by serving others, building long-term relationships-with customers and colleagues-and achieving inspiring results. We're excited to meet you!
Check out our Instagram and company websites to learn more about who we are.
***************************************
**************************
About the Role
This is not your typical retail position, if you're looking for that “NEXT STEP” in your career, consider applying today. The Stylist is a key member of the Alton Lane sales team. They are passionate about service and connecting with people, tenacious when it comes to driving sales while providing a memorable shopping experience, and also contribute to our vibrant and collaborative team culture.
Creates an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service; fully understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
Assists customers with an Alton Lane one-on-one appointment based experience
Implements and models customer service standards by ensuring unbeatable excellence in Alton Lane standards; exemplifying an in-depth knowledge of the Alton Lane product and brand; understanding unique needs of customers; creating an environment to set excellent customer service expectations that are aligned with customer needs and expectations and company goals.
Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Drive results by consistently striving to meet and exceed sales goals through various sales channels.
Build, manage and grow a book of business through referrals, various external prospecting initiatives, and personal network development.
Provide the best customer experience tailored to the needs of our clients.
Continuously foster and enhance customer engagement (both current and new) through genuine connections and thoughtful, proactive outreach.
Be a strong communicator internally and externally with a positive and solution-oriented point of view.
Manage exceptional customer experience through overseeing front and back-end production processes.
Have Fun and Make Money!
Who you are:
• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including nights, weekends, and holidays
• Possesses 1-3 years of sales experience in Direct-to-Consumer or Business to Business. Previous menswear sales experience is preferred but not required.
• Have a business development mindset.
• Is personable and an effective communicator with astute attention to detail.
• A proactive self-starter, comfortable in a fast-paced environment.
• Driven individual with a one-team mentality.
• Nimble with technology.
• Strong sense of self-awareness, humility, and personal responsibility.
• Adaptable to change with an eagerness to try new things.
• Passion for clothes, wardrobing, and styling.
Why you will want to work here
• High income earning potential is yours for the taking - We're offering a competitive Base plus UNCAPPED COMMISSION starting at 10% of your monthly sales.
• Opportunity for rapid career growth within an innovative and expanding company.
• Generous benefits package: Healthcare, Vision, Dental, LTD/STD, Life Insurance, 3 weeks of Paid Time Off, 401k Retirement plan.
• Access to our luxury clothing and accessories through our generous employee discount program
• Get in on the ground floor of the Made-To-Measure revolution.
• You'll get to work with some of the most Innovative, Hardworking, and Fun team members in the industry.
You could be the next Alton Lane team member. Apply today to schedule your interview.
Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
Customer Service Specialist
Customer Service Agent Job 38 miles from Islip
Elevate Customer Satisfaction: Customer Service Specialist Wanted!
Are you an experienced customer service professional seeking a new challenge?
We are looking for a Customer Service Specialist to join our team and provide exceptional service to our clients. This role offers the opportunity to make a significant impact and grow your career.
Responsibilities
Provide expert assistance to customers with complex inquiries
Troubleshoot and resolve customer issues efficiently
Maintain detailed records of customer interactions
Develop and update customer service and sales protocols
Train and mentor junior customer service staff
Coordinate with teams across the US to ensure consistent service
Participate in workshops and career development initiatives
Qualifications
Proven experience in customer service roles
Excellent communication and problem-solving skills
Proficiency with customer service software and CRM systems
Ability to handle challenging situations with professionalism
High school diploma; bachelor's degree preferred
Leadership skills and experience training others are a plus
Benefits
Opportunities to work with clients nationwide
Career advancement and leadership development programs
Collaborative team environment focused on excellence
Access to professional workshops and continuous learning
Ready to take your customer service career to the next level? Apply today!
Customer Experience Lead
Customer Service Agent Job 38 miles from Islip
Band is a modern incentive intelligence platform, designed to help businesses grow and save. Starting with rebate management, Band combines flexible, AI-driven contract and program structuring, data management, and integrations to give distributors, manufacturers, and buying groups or GPOs the tools needed to track and optimize rebate, SPAs, or coop dollars across customers or partners.
Founded and led by experienced operators who previously founded Blue Apron and built products at Stripe, Meta, and Bread Payments, Band is supported by venture and angel investors who are founders and executives at leading fintech, supply chain, and enterprise SaaS companies.
About the role
Band is looking for a full-time Customer Experience Lead to work closely with our founders and to play a leadership role on our GTM team. This role is perfect for someone with high customer empathy, strong product sense, impeccable project management skills, and who loves working with data. The Customer Experience Lead will be responsible for managing customer onboarding and training, cultivating the customer relationship, and feeding customer needs into our product roadmap. The right person will also have the opportunity to grow and lead our Customer Experience function.
This is a remote role.
What you need
Minimum 3 years in a customer-facing role
Excel proficiency and experience working with data
Organization superpowers, ability to keep stakeholders (internal and external) on track
Scrappiness and willingness to go above and beyond to make customers successful
Excellent written and verbal communication skills
Strong attention to detail
Nice-to-have
Experience in an startup environment
Experience working with an analytics product
Experience hiring and managing customer experience managers
Please fill out this application to be considered for the role: *************************************************************
Customer Service Representative
Customer Service Agent Job 38 miles from Islip
About Us:
At TraxNYC, we redefine what it means to wear luxury jewelry. Located in the heart of New York City's Diamond District, we've built a global reputation as trendsetters in custom jewelry design, offering one-of-a-kind pieces that showcase exceptional craftsmanship and creativity.
With a legacy built on trust, transparency, and unmatched expertise, we're proud to be more than a jewelry brand-we're a community. Whether you're shopping for a timeless investment or a statement piece that turns heads, TraxNYC is here to make your vision a reality.
Join our team, and be part of a fast-paced, creative environment where your talents will shine as bright as the diamonds we design.
Role Summary:
We are seeking a friendly, professional, and detail-oriented Customer Service Representative to be the voice of our brand. This role involves engaging with customers via phone, email, and social media to answer inquiries, resolve issues, and ensure a seamless shopping experience. The ideal candidate is a strong communicator with a passion for customer satisfaction and a keen eye for detail and organization.
Responsibilities:
Provide prompt, accurate, and courteous responses to customer inquiries via phone, email, live chat, and social media.
Assist customers with product questions, order updates, returns, and exchanges.
Resolve customer complaints efficiently and empathetically, ensuring customer satisfaction and brand loyalty.
Maintain a thorough understanding of our product offerings, brand story, and policies to provide accurate information.
Process orders and collaborate with the sales and fulfillment teams to ensure timely delivery.
Gather customer feedback and provide insights to the team for improving our products and services.
Manage and update customer records in our CRM system.
Qualifications:
1-3 years of experience in a customer service role, preferably in the luxury retail or jewelry industry.
Excellent verbal and written communication skills.
Strong problem-solving skills with a customer-first mindset.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in using CRM systems and other customer service tools.
A genuine passion for providing excellent customer service and a keen interest in jewelry or luxury goods is a plus!
What We Offer:
Compensation: $20-$30 based on experience.
Opportunities for growth within the company.
A positive, supportive, and collaborative work environment.
Employee discounts on our products.
How to Apply:
If you're passionate about creating memorable customer experiences and want to work with a quickly growing brand, we'd love to hear from you! Please send your resume and if you'd like, a brief cover letter to ****************
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 35 - 50 per week
Benefits:
PTO & sick days after 1 year of tenure
Flexible schedule
Shift:
8 hour shift
Work Location: In person
Customer Service Representative
Customer Service Agent Job 38 miles from Islip
Join Our Team as a Customer Service Representative and Make a Difference!
urgently. Can you start immediately?
Are you a problem-solver who enjoys interacting with people?
We're looking for a Customer Service Representative to provide outstanding service to our customers. You'll play a key role in ensuring customer satisfaction and building lasting relationships.
Responsibilities
Handle customer inquiries and complaints via phone, email, or in-person
Provide product and service information to customers
Process orders, forms, applications, and requests
Keep records of customer interactions and transactions
Follow up to ensure resolution of customer issues
Participate in team-building activities and career development workshops
Collaborate with team members to improve service delivery
Qualifications
Strong communication and interpersonal skills
Customer-oriented mindset and ability to adapt/respond to different types of customers
Proficiency in MS Office and customer service software
Excellent problem-solving skills and attention to detail
High school diploma; college degree preferred
Experience in customer service or related field is advantageous
Benefits
Professional growth and advancement opportunities
Supportive and collaborative work environment
Participation in workshops and professional development programs
Be the voice of our company. Apply now to become a Customer Service Representative!
Customer Service Specialist
Customer Service Agent Job 38 miles from Islip
Job Functions:
Customer Service: follows up with customers on a timely basis, requests additional parts from factories as necessary and sends out replacement parts
Acts as liaison with the warehouses to ensure customer parts/ replacements go out
Maintains and files test reports, inspection reports, audits and other certificates
Maintains testing logs. Follows up with production and overseas on a weekly basis to ensure all is updated
Maintains and files lab dip and shade band approvals.
Maintains factory compliance matrix and works with overseas to ensure all audits are up to date
Submits audits and CAPs to licensors and retailers as necessary
Prepares TRFs for testing and inspection as necessary
Reviews testing / inspection quotations from BV/ ITS/ SGS with QC Manager
Follows up with factories on audit renewals and samples for testing
Follows up with third party labs for testing status
Maintains Testing/Inspection and chargeback logs
Learn to review packaging, manuals, care labels and law labels for all retailers and confirms with Production team
Uploads bedding and toy registrations to GRS to ensure all active URNs are compliant
Review testing samples for quality
Prepare GCCs and CPCs as needed
Needs to be proficient in Microsoft excel/word/PowerPoint
Customer Service Representative
Customer Service Agent Job 12 miles from Islip
Hours: Monday - Friday, 9 AM - 6 PM
Compensation: Up to $18/hour
Job Responsibilities (including but not limited to):
Support delivery and installation teams on the road.
Manage a high volume of phone inquiries related to home deliveries, services, and installations.
Assist showroom staff with processing delivery tickets and troubleshooting.
Check in delivery drivers upon their return from routes.
Prepare and organize next-day delivery documentation.
Reconcile invoices with run sheets to ensure proper merchandise loading.
Customer Service Representative
Customer Service Agent Job 20 miles from Islip
Our client, an auto and home insurance company, is looking to hire a Customer Service Representative to join their growing team. In this role, you will be responsible for handling and overseeing all aspects of rental reservations, ensuring compliance with state regulations. The ideal candidate will thrive in providing outstanding customer service and ensuring a positive experience for every client. Training is provided as well as growth opportunities to support your development and help you build a long-term career with the company. No prior insurance experience is required.
Hybrid schedule, 4 days onsite.
Responsibilities:
• Listen attentively to customers and engage with them in a positive, empathetic manner, ensuring a clear understanding of their needs.
• Maintain professionalism and courtesy in all interactions with customers, claimants, repair vendors, agents, and other stakeholders.
• Review and interpret insurance policies, state regulations, and damage appraisal estimates to assess rental coverage and establish timelines.
• Update and manage relevant rental systems.
• Comply with privacy regulations, laws, and guidelines related to claims processing.
• Perform additional duties as required.
Qualifications:
• Bachelor's degree preferred
• Strong computer skills and technical proficiency.
• High energy and self-motivation to take initiative and follow through.
• Excellent reading comprehension, with the ability to adhere to scripts while thinking critically and independently.
• Ability to collaborate effectively in a team setting.
• Outstanding written and verbal communication skills.
• Proven ability to manage stressful situations with patience and professionalism.
• Capable of handling a high call volume while meeting time standards and maintaining a professional attitude.
• Dedicated to ongoing improvement and learning in customer service techniques.
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Customer Service Representative
Customer Service Agent Job 40 miles from Islip
MedXwaste.com, based in West Haven, CT, specializes in healthcare waste management, compliance services, paper shredding, hard drive destruction, and product destruction. With a focus on environmental responsibility and safety, we provide a comprehensive range of waste management solutions.
Role Description
We are seeking a detail-oriented Bookkeeper/Customer Service Representative to join our team. This dual role will involve managing financial records and providing exceptional customer service to our clients. The ideal candidate will be organized, proactive, and possess strong communication skills.
Key Responsibilities:
Bookkeeping:
Maintain accurate financial records, including accounts payable and receivable.
Prepare and process invoices, receipts, and payments.
Assist with reconciliation
Assist with budget preparation and financial forecasting.
Customer Service:
Serve as the first point of contact for customer inquiries via phone & email
Provide information about services, resolving issues in a timely manner.
Work with dispatcher to create customer schedules
Maintain customer records and update information in our software
Collaborate with other departments to address customer needs and concerns.
Follow up with customers to ensure satisfaction and retention.
Qualifications:
Proven experience in bookkeeping or accounting, preferably in a similar role.
Strong customer service skills with a friendly and professional demeanor.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
High school diploma required; associate degree in accounting or related field preferred.
Medical Supply Customer Service Representative
Customer Service Agent Job 38 miles from Islip
Position: Full-Time / Part-Time Customer Service Representative
Join our dedicated team at a prominent Medical Supply store in the heart of Brooklyn, NY. We're currently seeking a meticulous and detail-oriented individual for a Full-Time / Part-Time Customer Service Position.
Responsibilities
Greet and welcome visitors in a professional and friendly manner in Russian and/or English.
Perform administrative tasks including filing, data entry, and maintaining office supplies.
Assist with patient records management and other medical receptionist duties if applicable.
Answer phone calls and direct them to the appropriate department or individual
Provide accurate information about our products, services, and company policies
Assist with project coordination and office management tasks as needed
Perform data entry and maintain accurate records
Handle incoming and outgoing mail and packages
Maintain a clean and organized reception area.
Skills
Must be bilingual in Russian and English
Strong computer literacy, including proficiency in Microsoft Office Suite
Excellent customer service skills with a friendly and approachable demeanor
Experience working in a medical office or similar environment is a plus
Ability to multitask and prioritize tasks effectively
Strong organizational skills with attention to detail
Proficient in phone etiquette and handling phone systems
Strong typing skills with attention to detail for accurate data entry.
Exceptional interpersonal and communication skills for effective client interaction.
Compensation is dependent on experience.
Dispatcher- Residential Home Services
Customer Service Agent Job 18 miles from Islip
Are you looking for a dynamic career within an established premier home services company that's been in business for over 53 years?
NH Ross is Long Island's fastest growing residential HVAC, Plumbing and Electric Service and Install company, and we're seeking an energetic, passionate, and driven individual to step into the role of Dispatcher/Customer Experience Expert.
As a Dispatcher/Customer Experience Expert, you'll find yourself in an exciting and fast-paced environment where your work will have a real impact on your community!
Top-tier candidates should already possess or be willing to learn the following skills:
· Answer and manage incoming calls, outbound calls, emails and chats in a dynamic environment.
· Work closely with customers to determine needs and generate a 5-star customer service experience.
· Manage technician routing and location in the field.
· A big personality that shines through the phone!
· Prioritize top sales and service opportunities to meet daily revenue goals.
· Technologically savvy, with the ability to manage multiple computer programs and applications simultaneously.
· Expert communication skills through both spoken and written channels.
· Ability to thoroughly record the result of service calls and create reports for senior management.
· Participate in and build training to boost performance.
· Embrace new and exciting technologies to improve skills and efficiency.
· Be a competitive contributor who also loves to win as a team.
· Ability to build trust, diffuse conflict, and hold others accountable.
· Driven to improve and earn robust performance-based commissions!
· Flexible schedule.
· Trades experience, including knowledge of plumbing, HVAC and electrical work.
· Ability to think fast, find answers, and respond quickly to customer issues while maintaining a polite, empathetic, and professional manner.
· Nexstar and Service Titan experience a big plus!
We offer outstanding benefits:
40 Hour work week
Excellent commission structure with a strong hourly base salary
Paid time off/Holidays
401K Retirement plan
Medical reimbursement & Employer paid life Insurance
Pay: $18 - $22 per hour
Schedule:
8.5-hour shift
Monday to Friday
Weekends as needed
Experience:
Call Center: 3 years (Preferred)
License/Certification:
Driver's License (Required)
Shift availability:
Available during business hours: 7am - 7pm
Ability to Commute:
Middle Island, NY (Required)
· Salary based on experience
Please send us your resume if interested.
Job Type: Full-time
Insurance Customer Service Representative
Customer Service Agent Job 38 miles from Islip
Island Insurance Agency is a boutique insurance agency focusing on specialized commercial industries and mid to high end personal insurance.
Role Description
This is a full-time on-site role for a Personal Lines Insurance Customer Service Representative at Island Insurance Agency located in Bronx, NY. The Customer Service Representative will be responsible for assisting customers with insurance inquiries, quotes, policy changes, claims processing, and ensuring customer satisfaction.
Qualifications
NY State Property & Casualty Insurance License is a requirement
3 - 5 years of personal lines service or account management experience
Strong Customer Service and Customer Support skills
Excellent communication and interpersonal skills
Attention to detail and problem-solving abilities
Knowledge of insurance policies and procedures is a plus
Proficiency in agency management and insurance company systems
Ability to work independently and collaboratively
High school diploma or equivalent required, Associate's or Bachelor's degree preferred
Online Customer Service Representative
Customer Service Agent Job 22 miles from Islip
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manager customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Provide product and service information and guidance
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Maintain a positive and empathetic attitude toward customers
Stay updated on product knowledge and company policies
Follow daily task check list
Participate in testing and quality control of changes on the website
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.