Best cities for a customer service agent
The best cities for customer service agents are Anchorage, AK, Gilbert, AZ, and El Paso, TX, based on factors like average salary and job availability per capita. Jobs and pay for customer service agents vary across the country, but we've determined the ten best cities for customer service agents in the U.S.
Whether you're starting your career as a customer service agent or considering a move, this list of the best cities for customer service agents to live in will help you decide. These aren't just the best-paying cities for customer service agents. We also consider how easy it is to find work as a customer service agent. While the absolute best city for customer service agents is Anchorage, AK, there are plenty of other great places to consider.
Keep reading to learn more about the best cities for customer service agents in 2024.
If you're looking for a customer service agent job, here are five companies hiring now:
10 best cities for customer service agents in 2025
1. Anchorage, AK
Customer service agent jobs in AnchorageTotal customer service agent jobs: 23 Average annual salary: $36,276 Lowest 10 percent warn: $30,000 Highest 10 percent earn: $42,000 Location quotient: 7.46 2. Gilbert, AZ
Customer service agent jobs in GilbertTotal customer service agent jobs: 14 Average annual salary: $28,472 Lowest 10 percent warn: $22,000 Highest 10 percent earn: $36,000 Location quotient: 9.51 3. El Paso, TX
Customer service agent jobs in El PasoTotal customer service agent jobs: 15 Average annual salary: $28,100 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $36,000 Location quotient: 4.32 4. Saint Paul, MN
Customer service agent jobs in Saint PaulTotal customer service agent jobs: 21 Average annual salary: $32,608 Lowest 10 percent warn: $25,000 Highest 10 percent earn: $41,000 Location quotient: 1.80 5. Louisville, KY
Customer service agent jobs in LouisvilleTotal customer service agent jobs: 38 Average annual salary: $26,218 Lowest 10 percent warn: $20,000 Highest 10 percent earn: $33,000 Location quotient: 3.55 6. Laredo, TX
Customer service agent jobs in LaredoTotal customer service agent jobs: 6 Average annual salary: $27,178 Lowest 10 percent warn: $20,000 Highest 10 percent earn: $35,000 Location quotient: 6.66 7. Lexington, KY
Customer service agent jobs in LexingtonTotal customer service agent jobs: 13 Average annual salary: $26,216 Lowest 10 percent warn: $20,000 Highest 10 percent earn: $33,000 Location quotient: 3.43 8. Fort Wayne, IN
Customer service agent jobs in Fort WayneTotal customer service agent jobs: 10 Average annual salary: $27,078 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $34,000 Location quotient: 2.82 9. Reno, NV
Customer service agent jobs in RenoTotal customer service agent jobs: 34 Average annual salary: $27,490 Lowest 10 percent warn: $21,000 Highest 10 percent earn: $34,000 Location quotient: 7.42 10. Mesa, AZ
Customer service agent jobs in MesaTotal customer service agent jobs: 11 Average annual salary: $28,459 Lowest 10 percent warn: $22,000 Highest 10 percent earn: $36,000 Location quotient: 3.84
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Best cities for customer service agents
- Anchorage, AK
- Gilbert, AZ
- El Paso, TX
- Saint Paul, MN
- Louisville, KY
- Laredo, TX
- Lexington, KY
- Fort Wayne, IN
- Reno, NV
- Mesa, AZ
- (23 customer service agent jobs)
- (14 customer service agent jobs)
- (15 customer service agent jobs)
- (21 customer service agent jobs)
- (38 customer service agent jobs)
- (6 customer service agent jobs)
- (13 customer service agent jobs)
- (10 customer service agent jobs)
- (34 customer service agent jobs)
- (11 customer service agent jobs)
Detailed list of the best cities for a customer service agent
| Rank | City | Average salary | Lowest 10% Earn | Population | Job count |
|---|---|---|---|---|---|
| 1 | Anchorage, AK | $36,276 | $30,000 | 298,192 | 23 |
| 2 | Gilbert, AZ | $28,472 | $22,000 | 237,133 | 14 |
| 3 | El Paso, TX | $28,100 | $21,000 | 683,080 | 15 |
| 4 | Saint Paul, MN | $32,608 | $25,000 | 302,398 | 21 |
| 5 | Louisville, KY | $26,218 | $20,000 | 597,337 | 38 |
| 6 | Laredo, TX | $27,178 | $20,000 | 257,156 | 6 |
| 7 | Lexington, KY | $26,216 | $20,000 | 318,449 | 13 |
| 8 | Fort Wayne, IN | $27,078 | $21,000 | 264,488 | 10 |
| 9 | Reno, NV | $27,490 | $21,000 | 245,255 | 34 |
| 10 | Mesa, AZ | $28,459 | $22,000 | 484,587 | 11 |
| 11 | Tucson, AZ | $28,311 | $21,000 | 530,706 | 32 |
| 12 | Indianapolis, IN | $26,534 | $20,000 | 855,164 | 42 |
| 13 | Detroit, MI | $29,120 | $22,000 | 672,795 | 21 |
| 14 | Phoenix, AZ | $28,546 | $22,000 | 1,615,017 | 94 |
| 15 | Milwaukee, WI | $30,591 | $24,000 | 595,047 | 18 |
| 16 | Buffalo, NY | $32,154 | $25,000 | 256,902 | 16 |
| 17 | Kansas City, MO | $27,432 | $21,000 | 481,420 | 60 |
| 18 | San Antonio, TX | $27,045 | $20,000 | 1,492,510 | 49 |
| 19 | Omaha, NE | $26,569 | $20,000 | 446,970 | 32 |
| 20 | Seattle, WA | $33,197 | $26,000 | 704,352 | 66 |
| 21 | Madison, WI | $30,434 | $23,000 | 252,551 | 13 |
| 22 | Minneapolis, MN | $32,606 | $25,000 | 413,651 | 20 |
| 23 | Henderson, NV | $26,597 | $20,000 | 292,969 | 8 |
| 24 | Columbus, OH | $27,264 | $21,000 | 860,090 | 32 |
| 25 | Cincinnati, OH | $26,882 | $21,000 | 298,800 | 16 |
| 26 | Fresno, CA | $32,589 | $25,000 | 522,053 | 21 |
| 27 | Memphis, TN | $25,163 | $19,000 | 652,717 | 23 |
| 28 | Aurora, CO | $30,028 | $23,000 | 361,710 | 22 |
| 29 | Chicago, IL | $29,860 | $23,000 | 2,704,958 | 67 |
| 30 | Corpus Christi, TX | $26,774 | $20,000 | 325,733 | 3 |
| 31 | Arlington, TX | $26,945 | $20,000 | 392,772 | 5 |
| 32 | Dallas, TX | $26,921 | $20,000 | 1,317,929 | 67 |
| 33 | Las Vegas, NV | $26,631 | $20,000 | 632,912 | 35 |
| 34 | Nashville, TN | $25,329 | $19,000 | 660,388 | 22 |
| 35 | Newark, NJ | $32,961 | $26,000 | 281,764 | 6 |
| 36 | Chandler, AZ | $28,496 | $22,000 | 247,477 | 6 |
| 37 | Lincoln, NE | $26,459 | $20,000 | 280,364 | 9 |
| 38 | Boston, MA | $34,109 | $28,000 | 673,184 | 29 |
| 39 | Scottsdale, AZ | $28,477 | $22,000 | 246,645 | 6 |
| 40 | Cleveland, OH | $28,250 | $22,000 | 385,809 | 5 |
| 41 | Bakersfield, CA | $32,406 | $25,000 | 376,380 | 7 |
| 42 | Denver, CO | $30,038 | $23,000 | 693,060 | 77 |
| 43 | Lubbock, TX | $27,415 | $21,000 | 252,506 | 2 |
| 44 | Pittsburgh, PA | $25,695 | $20,000 | 303,625 | 28 |
| 45 | Toledo, OH | $28,054 | $22,000 | 278,508 | - |
| 46 | Tulsa, OK | $23,600 | $18,000 | 403,090 | 28 |
| 47 | Oklahoma City, OK | $23,554 | $18,000 | 638,367 | 72 |
| 48 | Jersey City, NJ | $32,975 | $26,000 | 264,152 | 8 |
| 49 | Philadelphia, PA | $26,456 | $20,000 | 1,567,872 | 16 |
| 50 | Greensboro, NC | $25,401 | $19,000 | 287,027 | 13 |
Highest paying cities for customer service agents
| Rank | City | Avg. customer service agent salary |
|---|---|---|
| 1 | Boston, MA | $34,109 |
| 2 | San Francisco, CA | $33,509 |
| 3 | SeaTac, WA | $33,198 |
| 4 | Saint Paul, MN | $32,608 |
| 5 | New York, NY | $32,117 |
| 6 | Portland, ME | $31,782 |
| 7 | Medford, OR | $30,100 |
| 8 | Denver, CO | $30,038 |
| 9 | Chicago, IL | $29,860 |
| 10 | Phoenix, AZ | $28,546 |
| 11 | Des Moines, IA | $27,623 |
| 12 | Reno, NV | $27,490 |
| 13 | Kansas City, MO | $27,432 |
| 14 | Columbus, OH | $27,264 |
| 15 | San Antonio, TX | $27,045 |
| 16 | Salt Lake City, UT | $26,991 |
| 17 | Billings, MT | $26,750 |
| 18 | Omaha, NE | $26,569 |
| 19 | Indianapolis, IN | $26,534 |
| 20 | Pittsburgh, PA | $25,695 |
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Updated January 8, 2025