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Best states for a Customer Service Agent
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Do you want to become a customer service agent at Sykes Enterprises, and you wonder what that means or entails? We have the full list of best states for customer service agents that you can check out, before you begin your journey. Pay, benefits, and opportunities vary greatly by state, and it's no different for customer service agents. We found that Maine is the best state in the nation for customer service agents, and people in Anchorage earn the most in the field.
To that end, we dove into our dataset of job and salary numbers to figure out which states have the best opportunities for customer service agents. Maine is the best state for customer service agents, where the median salary is $31,736.If you are currently seeking employment as a customer service agent, you can find open job positions using Zippia's search tools.
10 best states for customer service agents in 2025
1. Maine
Total Customer Service Agent Jobs: 1,048 Average Annual Salary: $31,736 Lowest 10 Percent Earn: $26,000 Highest 10 Percent Earn: $37,000 Location Quotient: 1.742. Wisconsin
Total Customer Service Agent Jobs: 3,135 Average Annual Salary: $30,592 Lowest 10 Percent Earn: $24,000 Highest 10 Percent Earn: $38,000 Location Quotient: 1.253. North Dakota
Total Customer Service Agent Jobs: 543 Average Annual Salary: $29,573 Lowest 10 Percent Earn: $23,000 Highest 10 Percent Earn: $37,000 Location Quotient: 1.284. Minnesota
Total Customer Service Agent Jobs: 2,985 Average Annual Salary: $32,570 Lowest 10 Percent Earn: $25,000 Highest 10 Percent Earn: $41,000 Location Quotient: 0.995. Alaska
Total Customer Service Agent Jobs: 246 Average Annual Salary: $35,949 Lowest 10 Percent Earn: $30,000 Highest 10 Percent Earn: $42,000 Location Quotient: 0.656. Wyoming
Total Customer Service Agent Jobs: 426 Average Annual Salary: $28,713 Lowest 10 Percent Earn: $22,000 Highest 10 Percent Earn: $36,000 Location Quotient: 1.567. Connecticut
Total Customer Service Agent Jobs: 1,451 Average Annual Salary: $33,025 Lowest 10 Percent Earn: $26,000 Highest 10 Percent Earn: $41,000 Location Quotient: 0.968. New Hampshire
Total Customer Service Agent Jobs: 785 Average Annual Salary: $31,513 Lowest 10 Percent Earn: $26,000 Highest 10 Percent Earn: $38,000 Location Quotient: 0.999. Massachusetts
Total Customer Service Agent Jobs: 3,271 Average Annual Salary: $34,055 Lowest 10 Percent Earn: $28,000 Highest 10 Percent Earn: $41,000 Location Quotient: 0.7810. Vermont
Total Customer Service Agent Jobs: 356 Average Annual Salary: $31,393 Lowest 10 Percent Earn: $26,000 Highest 10 Percent Earn: $37,000 Location Quotient: 1.02
Customer Service Agent JobsNear Ashburn, VA
How Zippia determines the best states to be a customer service agent
You can read about how the best state rankings are calculated here.
Detailed list of the best states for a customer service agent
| Rank | State | Average Salary | Lowest 10% Earn | Population | Job Count |
|---|---|---|---|---|---|
| 1 | Maine | $31,736 | $26,000 | 1,335,907 | 1,048 |
| 2 | Wisconsin | $30,592 | $24,000 | 5,795,483 | 3,135 |
| 3 | North Dakota | $29,573 | $23,000 | 755,393 | 543 |
| 4 | Minnesota | $32,570 | $25,000 | 5,576,606 | 2,985 |
| 5 | Alaska | $35,949 | $30,000 | 739,795 | 246 |
| 6 | Wyoming | $28,713 | $22,000 | 579,315 | 426 |
| 7 | Connecticut | $33,025 | $26,000 | 3,588,184 | 1,451 |
| 8 | New Hampshire | $31,513 | $26,000 | 1,342,795 | 785 |
| 9 | Massachusetts | $34,055 | $28,000 | 6,859,819 | 3,271 |
| 10 | Vermont | $31,393 | $26,000 | 623,657 | 356 |
| 11 | Delaware | $30,634 | $24,000 | 961,939 | 617 |
| 12 | New Jersey | $32,798 | $26,000 | 9,005,644 | 2,828 |
| 13 | Washington | $32,995 | $26,000 | 7,405,743 | 2,446 |
| 14 | Illinois | $29,792 | $23,000 | 12,802,023 | 6,275 |
| 15 | Arizona | $28,464 | $22,000 | 7,016,270 | 3,777 |
| 16 | Iowa | $27,743 | $21,000 | 3,145,711 | 2,245 |
| 17 | Michigan | $29,133 | $23,000 | 9,962,311 | 3,718 |
| 18 | Rhode Island | $30,216 | $24,000 | 1,059,639 | 477 |
| 19 | Hawaii | $34,707 | $29,000 | 1,427,538 | 321 |
| 20 | Ohio | $27,647 | $21,000 | 11,658,609 | 5,165 |
| 21 | Colorado | $30,012 | $23,000 | 5,607,154 | 2,803 |
| 22 | New York | $32,198 | $25,000 | 19,849,399 | 4,408 |
| 23 | Montana | $26,953 | $21,000 | 1,050,493 | 716 |
| 24 | California | $32,420 | $25,000 | 39,536,653 | 10,439 |
| 25 | Idaho | $26,838 | $21,000 | 1,716,943 | 899 |
| 26 | Kentucky | $26,175 | $20,000 | 4,454,189 | 1,979 |
| 27 | Indiana | $26,641 | $20,000 | 6,666,818 | 3,407 |
| 28 | Missouri | $27,344 | $21,000 | 6,113,532 | 2,910 |
| 29 | Oregon | $29,850 | $23,000 | 4,142,776 | 1,460 |
| 30 | South Dakota | $26,403 | $20,000 | 869,666 | 531 |
| 31 | District of Columbia | $31,969 | $25,000 | 693,972 | 306 |
| 32 | Utah | $27,039 | $21,000 | 3,101,833 | 1,449 |
| 33 | Nebraska | $26,513 | $20,000 | 1,920,076 | 1,099 |
| 34 | Texas | $26,964 | $20,000 | 28,304,596 | 9,520 |
| 35 | Nevada | $26,791 | $21,000 | 2,998,039 | 929 |
| 36 | Tennessee | $25,230 | $19,000 | 6,715,984 | 2,827 |
| 37 | West Virginia | $24,063 | $18,000 | 1,815,857 | 942 |
| 38 | Pennsylvania | $26,461 | $20,000 | 12,805,537 | 4,956 |
| 39 | Florida | $24,377 | $18,000 | 20,984,400 | 9,068 |
| 40 | Maryland | $29,055 | $22,000 | 6,052,177 | 2,142 |
| 41 | Alabama | $23,829 | $18,000 | 4,874,747 | 2,339 |
| 42 | Kansas | $24,278 | $18,000 | 2,913,123 | 1,551 |
| 43 | Oklahoma | $23,536 | $18,000 | 3,930,864 | 1,552 |
| 44 | Arkansas | $23,986 | $18,000 | 3,004,279 | 1,222 |
| 45 | North Carolina | $25,262 | $19,000 | 10,273,419 | 3,895 |
| 46 | South Carolina | $24,153 | $18,000 | 5,024,369 | 2,080 |
| 47 | Louisiana | $22,291 | $17,000 | 4,684,333 | 1,812 |
| 48 | Mississippi | $21,196 | $16,000 | 2,984,100 | 1,276 |
| 49 | Georgia | $23,518 | $18,000 | 10,429,379 | 4,769 |
| 50 | Virginia | $24,573 | $19,000 | 8,470,020 | 3,646 |
| 51 | New Mexico | $22,514 | $17,000 | 2,088,070 | 931 |
Highest paying states for customer service agents
| Rank | State | Avg. Customer Service Agent Salary |
|---|---|---|
| 1 | Maine | $31,736 |
| 2 | Wisconsin | $30,592 |
| 3 | North Dakota | $29,573 |
| 4 | Minnesota | $32,570 |
| 5 | Alaska | $35,949 |
| 6 | Wyoming | $28,713 |
| 7 | Connecticut | $33,025 |
| 8 | New Hampshire | $31,513 |
| 9 | Massachusetts | $34,055 |
| 10 | Vermont | $31,393 |
| 11 | Delaware | $30,634 |
| 12 | New Jersey | $32,798 |
| 13 | Washington | $32,995 |
| 14 | Illinois | $29,792 |
| 15 | Arizona | $28,464 |
| 16 | Iowa | $27,743 |
| 17 | Michigan | $29,133 |
| 18 | Rhode Island | $30,216 |
| 19 | Hawaii | $34,707 |
| 20 | Ohio | $27,647 |
| 21 | Colorado | $30,012 |
| 22 | New York | $32,198 |
| 23 | Montana | $26,953 |
| 24 | California | $32,420 |
| 25 | Idaho | $26,838 |
| 26 | Kentucky | $26,175 |
| 27 | Indiana | $26,641 |
| 28 | Missouri | $27,344 |
| 29 | Oregon | $29,850 |
| 30 | South Dakota | $26,403 |
| 31 | District of Columbia | $31,969 |
| 32 | Utah | $27,039 |
| 33 | Nebraska | $26,513 |
| 34 | Texas | $26,964 |
| 35 | Nevada | $26,791 |
| 36 | Tennessee | $25,230 |
| 37 | West Virginia | $24,063 |
| 38 | Pennsylvania | $26,461 |
| 39 | Florida | $24,377 |
| 40 | Maryland | $29,055 |
| 41 | Alabama | $23,829 |
| 42 | Kansas | $24,278 |
| 43 | Oklahoma | $23,536 |
| 44 | Arkansas | $23,986 |
| 45 | North Carolina | $25,262 |
| 46 | South Carolina | $24,153 |
| 47 | Louisiana | $22,291 |
| 48 | Mississippi | $21,196 |
| 49 | Georgia | $23,518 |
| 50 | Virginia | $24,573 |
| 51 | New Mexico | $22,514 |
Customer Service Agent best states FAQs
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Updated January 8, 2025