Q: How much does a customer agent make?

A customer agent makes $31,097 a year ($14.95 an hour). However, what a customer agent can make varies; it can range anywhere from as low as $28,000 a year to as high as $48,000 a year. Factors such as the number of years of experience and location impact how much a customer agent can make.

Q: Is customer service agent a good job?

Yes, customer service agent is a good job. Working as a customer service agent can be a great job for someone who enjoys working with people and is just starting in the workforce. In fact, working in customer service can be extremely rewarding, and the professional skills (e.g., sales, communication) developed in this field can be applied to any career you pursue.

Question 1

How long does it take to become a Customer Service Agent?

Accepted Answer

It takes 4 years of professional experience to become a customer service agent. That is the time it takes to learn specific customer service agent skills, but does not account for time spent in formal education.

Question 2

What are 3 important qualities of customer service?

Accepted Answer

The 3 important qualities of customer service are professionalism, patience, and a "people-first" attitude.

To get an idea of why the "three P's" matter, first, let's break down what they are. The first "P," professionalism, refers to the attitude you take towards your customers. Even when a customer is upset or behaving immaturely, it's up to you to diffuse the situation, if possible, and do what you can to represent your brand in a positive light.

Question 3

What is the role of customer service agent?

Accepted Answer

The role of a customer service agent is to resolve issues in a quick and friendly manner. Customers are important because they drive revenues; without them, businesses cannot continue to exist.

Question 4

What qualifications do you need for customer service?

Accepted Answer

The only qualification to become a customer service representative is a high school diploma. However, having an associate degree or even a bachelor's can open up new doors to better positions at more notable companies with more competitive salaries. An associate's degree in business or arts is highly desirable.

Question 5

What is a good starting salary for a Customer Service Agent?

Accepted Answer

A good starting salary for a customer service agent is $21,000 in the United States. That puts you in the 10th percentile of annual income for a customer service agent in the U.S., which is about what you would expect if you were new to the field. The average salary for customer service agents is $27,662, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer service agent can vary by state.

Question 6

How much does a customer agent make?

Accepted Answer

A customer agent makes $31,097 a year ($14.95 an hour). However, what a customer agent can make varies; it can range anywhere from as low as $28,000 a year to as high as $48,000 a year. Factors such as the number of years of experience and location impact how much a customer agent can make.

Question 7

Can a customer service agent make 100k?

Accepted Answer

No, you cannot make $100,000 per year as a customer service agent. It is highly unlikely to earn over $100k because the average annual salary for a customer service agent is $27,662. Even customer service agents in higher-paid positions do not typically earn more than $35,000 per year.

Question 8

Is customer service agent a good job?

Accepted Answer

Yes, customer service agent is a good job. Working as a customer service agent can be a great job for someone who enjoys working with people and is just starting in the workforce.

In fact, working in customer service can be extremely rewarding, and the professional skills (e.g., sales, communication) developed in this field can be applied to any career you pursue.

Question 9

What jobs are good for customer service?

Accepted Answer

There are many good jobs for a customer service representative. A customer service representative (CSR) can work in many different jobs, including manufacturing, corporations, rental industries, beverage, food industries, and many others.

Question 10

What percentage of Customer Service Agents are female?

Accepted Answer

65.6% of customer service agents are female in the United States. This is 0.4 percentage points higher than last year. Additionally, the percentage of female customer service agents has decreased by -1.5 percentage points since 2010. That means there are a total of 353,075 female customer service agents in the U.S. and 185,150 male customer service agents in the United States. Note that Zippia's estimate accounts only for the 538,225 people with the specific job title of customer service agent and doesn't include grouping similar job titles, or people with potentially similar credentialing.

Frequently asked questions about customer service agents

Questions about becoming a customer service agent