Customer Service Agent - Technology

Mvix
Customer Service Agent Job in Sterling, VA
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Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Customer Service Agent, with a specialization in Linux.
Full Time
Part Time
Entry Level
Junior Level
Offers Benefits
30d ago
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4.6

Customer Service Agent

EMP Trust Solutions
Customer Service Agent Job in Gaithersburg, MD
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Work Location: Gaithersburg, MD
Mid Level
Doctorate Preferred
Bachelors Required
8d ago
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4.4

Sumter-Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Sumter, SC
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Must reside within driving distance of our Sumter, SC. You will be working onsite at 1057 Broad St, Sumter, SC.
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
10d ago
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Customer Service Agent

The Working Connection
Customer Service Agent Job, Remote or Houston, TX
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We are looking for 30 Customer Service Representatives to join our busy team! REQUIREMENTS: A minimum of 6 months of customer service experience, preferably in a call center environment
Full Time
Junior Level
High School Diploma Required
24d ago
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4.8

Customer Service Agent

Lifevantage
Customer Service Agent Job, Remote or Sandy, UT
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We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. Must be computer literate with the ability to learn customer service software applications One to three years related customer service experience and/or training, or equivalent combination of education and experience
Full Time
Part Time
Junior Level
Offers Benefits
High School Diploma Preferred
20d ago
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4.1

Customer Service Agent

Unicity International Inc.
Customer Service Agent Job, Remote or Provo, UT
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Customer Service Agent Qualifications / Skills:
Entry Level
Offers Benefits
15d ago
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Customer Service Insurance Agent

Local Insurance Agency
Customer Service Agent Job, Remote or Carlisle, PA
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Maintain a professional presence and deliver strong customer service.
Full Time
Entry Level
Offers Benefits
12d ago
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3.4

Customer Service Agent - Remote

Greenpath, Inc.
Customer Service Agent Job, Remote or Fullerton, CA
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Remote Customer Service Agent

*Work from home position expected to start June 6, 2022

* All interview efforts have been transitioned to a virtual environment (Phone Call, Video Interview) and do not require in person meetings for consideration

*Due to contracts in place, U.S. Citizenship is required for the Client Advocate position.

Schedule Requirements:

  • Full Time; 40 Hours a week with 8 Hour shifts
  • Typically Monday - Friday shifts with a Saturday rotation every 6 weeks
  • Typical shifts available range between the hours of 10 AM - 9 PM
  • Pay: Starts at $15 + / hour (For regions with high cost of living a pay adjustment may be made of up to $18.00 / hour)



Our Client Advocates have a pivotal role in helping people who contact GreenPath connect with a trusted resource who can help them. This entails receiving initial incoming calls from prospective clients inquiring about GreenPath financial products and services, explaining these products and services to prospective clients and scheduling appointments at the most convenient time and location, or immediately transferring clients to Financial Wellness Experts for further assistance.

Client Advocates answer a wide range of financial and credit related questions and informs the client about any/all products and services related to his/her situation. While not every person who contacts GreenPath ends up taking advantage of one of our services, our Client Advocates help ensure that everyone who reaches out to us is better off because they did.

SKILL REQUIREMENTS

  • Ability to type 40 words per minute
  • Provide world-class customer service and support to GreenPath’s potential and current clients in accordance with GreenPath standards and expectations.
  • Address prospective clients’ questions regarding GreenPath services and prospective clients of GreenPath appointment process.
  • Data entry of client information
  • Initiate the first financial assessment
  • Schedule appointments for prospective clients with a Financial Wellness Expert
  • Gather all information and pull credit reports for individuals who request one, ensuring compliance with the FCRA standards.
  • Triage calls from existing clients and creditors and route appropriately.
  • Intake and review customer complaints cordially and professionally and, if appropriate, route the customer to appropriate manager.
  • Perform miscellaneous office duties such as copying, data entry, word processing, filing and faxing.
  • Maintain a high level of discretion and confidentiality regarding client financial information.
  • Ability to work evenings and Saturdays to meet the business demands.
  • This position requires the ability to sit for long periods of time, operate standard office equipment such as a phone and computer.

What will you get out of working at GreenPath? In addition to having the opportunity to help people from all over the country, we also have a competitive compensation and benefits package. Here are some of the additional perks our employees enjoy:

  • We all need some “me time” every once in a while. All full-time employees receive 19 paid days off during their first year of employment, in addition to 10 company-paid holidays per year. Use it for a fabulous vacation, to play nurse (or patient) at home, or sit on your couch watching DIY marathons on HGTV all day. We don’t care – it’s your time. Enjoy.
  • Continuous learners can get their classroom fix in a couple of different ways. GP team members are eligible for up to $2,500 in tuition reimbursement per year. In addition, GP team members can attend courses through Invest in Yourself , an in-house educational program offering training classes on a variety of topics ranging from Cash Flow Planning to Microsoft Excel to Stress Management.
  • Need to reduce your student loan debt ? GreenPath is a qualified employer under the federal Public Service Loan Forgiveness (PSLF) program, which means that you may be able to have a portion of your federal student loans forgiven after meeting certain eligibility requirements of the PSLF program.
  • Planning on growing your family? GreenPath offers paid Maternity and Paternity benefits.
  • Saving for Retirement ? GreenPath employees can start contributing to a 403b right away! After one year of employment we make a monthly contribution to eligible employee’s 403b Account equivalent to 5% of their monthly gross compensation.

GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

Full Time
Entry Level
13d ago
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4.3

Customer Service Agent - Inbound

Epiphany Management Group
Customer Service Agent Job, Remote or Akron, OH
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A Customer Service Agent is an outgoing people person that had a desire to help and go the extra mile. The Customer Service Agent will provide positive support and create an outstanding experience to the healthcare customer. The Customer Service Agent s main role is to provide first call resolution and support.
Entry Level
Offers Benefits
27d ago
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Customer Service Agent - Nights

Attenti
Customer Service Agent Job, Remote or Odessa, FL
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Minimum one (1) year experience working directly with customers in a customer service and/or problem-solving capacity.
Junior Level
Offers Benefits
High School Diploma Required
22d ago
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4.3

FT Customer Service Agent

H&M Group
Customer Service Agent Job, Remote or Chicago, IL
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At H&M, we believe it s possible to find what you love, space to create and room to grow. At H&M, we believe you can be yourself & more.As one of the world s largest fashion retailers, we have a myriad of career paths that can mean almost anything to anyone. Add to that an unparalleled eye for fashion and you ve got a unique workplace to say the least.With over 5,043 stores in more than 74 markets worldwide, we are continuing to grow and need the best people to keep our quality high.Our values the H&M spirit Our values reflect the heart and soul of H&M. Every H&M employee in the world receives fair employment, even in countries whose laws and regulations fall short of our own standards.We see diversity and inclusion as central to our organization.
Entry Level
12d ago
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Customer Service / Telephone Agent

Answerpro LLC
Customer Service Agent Job, Remote or Omaha, NE
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We need your smile and customer service attitude! Chat and Email support in a customer service environment preferred Our team of experts provide inbound order entry, customer service, telephone answering services, medical answering services and other customized call center services to companies both big and small around the country.
Part Time
Junior Level
9d ago
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4.3

Customer Service Agent (FT)

H&M
Customer Service Agent Job, Remote or Chicago, IL
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Title: FT Spanish Bilingual Customer Service Agent
Entry Level
10d ago
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4.0

Customer Service Agent-In-Training

Foley Carrier Services
Customer Service Agent Job, Remote or Hartford, CT
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A Customer Service Agent provides front-line support to our Compliance Program clients. What are the essential functions of a Customer Service Agent?
Full Time
Junior Level
Offers Benefits
High School Diploma Preferred
29d ago
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Remote Sales / Customer Service Agent

Ryze Agency
Customer Service Agent Job, Remote or Fort Lauderdale, FL
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Our commitment is to provide a fun and fulfilling experience for hard-working, ethical individuals who understand the need for genuine, quality customer service and sales support. Our sales specialists will work with existing (and build a new) customer base to build rapport, provide the high level of customer service and close the sale!
Full Time
Part Time
Entry Level
22d ago
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3.3

Customer Service Agent - Banking Training

Adastaff
Customer Service Agent Job, Remote or Addison, TX
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Requirements- 1 year of customer service
Junior Level
New
7d ago
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Remote Commercial Customer Service Agent

Perunhr
Customer Service Agent Job, Remote or Philadelphia, PA
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Requirements:

  • MUST be able to work Remote from Home – equipment will be provided.
  • Requires HS Diploma or GED with a minimum of 2 years of customer service experience, call center experience is preferred
  • Healthcare industry experience is preferred
  • Strong Customer Focused competencies, seeking service-oriented individuals.
  • Must have strong verbal and written communication skills,
  • phone based position which requires excellent verbal communication; ability to clearly communicate complex messages over the phone.
  • Strong problem-solving skills.
  • 1 year of Call Center Customer Service experience (Inbound calls)
  • Ability to navigate through multiple systems
  • Medical background helpful
Junior Level
High School Diploma Required
New
6d ago
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4.4

Sumter-Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Dalzell, SC
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are Sitel Group has more than 20 years of experience hiring for our customer support roles - our modernized application technology benefits our customers and you! *With your job application, you may see some communications come from Sitel Group as well as SYKES. SYKES is now a part of Sitel Group ! As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build strong customer relationships by creating meaningful connections that boost brand value.
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
10d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or DeLand, FL
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Orange City, FL
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Lake Helen, FL
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Florida
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Florida
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or Deltona, FL
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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4.4

Customer Service Agent

Sitel Group
Customer Service Agent Job, Remote or De Leon Springs, FL
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At Sitel Group , one of the largest global providers of customer experience (CX) products and solutions, we are hiring multiple Financial Customer Support Representatives to support high-volume inbound customer service projects for our industry-leading financial services clients. Understand and strive to meet or exceed metrics while providing excellent customer service
Full Time
Senior Level
Offers Benefits
High School Diploma Required
Easy Apply
16d ago
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3.4

Customer Service Agent - Remote

Greenpath, Inc.
Customer Service Agent Job, Remote or McKinney, TX
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Remote Customer Service Agent

*Work from home position expected to start June 6, 2022

* All interview efforts have been transitioned to a virtual environment (Phone Call, Video Interview) and do not require in person meetings for consideration

*Due to contracts in place, U.S. Citizenship is required for the Client Advocate position.

Schedule Requirements:

  • Full Time; 40 Hours a week with 8 Hour shifts
  • Typically Monday - Friday shifts with a Saturday rotation every 6 weeks
  • Typical shifts available range between the hours of 10 AM - 9 PM
  • Pay: Starts at $15 + / hour (For regions with high cost of living a pay adjustment may be made of up to $18.00 / hour)



Our Client Advocates have a pivotal role in helping people who contact GreenPath connect with a trusted resource who can help them. This entails receiving initial incoming calls from prospective clients inquiring about GreenPath financial products and services, explaining these products and services to prospective clients and scheduling appointments at the most convenient time and location, or immediately transferring clients to Financial Wellness Experts for further assistance.

Client Advocates answer a wide range of financial and credit related questions and informs the client about any/all products and services related to his/her situation. While not every person who contacts GreenPath ends up taking advantage of one of our services, our Client Advocates help ensure that everyone who reaches out to us is better off because they did.

SKILL REQUIREMENTS

  • Ability to type 40 words per minute
  • Provide world-class customer service and support to GreenPath’s potential and current clients in accordance with GreenPath standards and expectations.
  • Address prospective clients’ questions regarding GreenPath services and prospective clients of GreenPath appointment process.
  • Data entry of client information
  • Initiate the first financial assessment
  • Schedule appointments for prospective clients with a Financial Wellness Expert
  • Gather all information and pull credit reports for individuals who request one, ensuring compliance with the FCRA standards.
  • Triage calls from existing clients and creditors and route appropriately.
  • Intake and review customer complaints cordially and professionally and, if appropriate, route the customer to appropriate manager.
  • Perform miscellaneous office duties such as copying, data entry, word processing, filing and faxing.
  • Maintain a high level of discretion and confidentiality regarding client financial information.
  • Ability to work evenings and Saturdays to meet the business demands.
  • This position requires the ability to sit for long periods of time, operate standard office equipment such as a phone and computer.

What will you get out of working at GreenPath? In addition to having the opportunity to help people from all over the country, we also have a competitive compensation and benefits package. Here are some of the additional perks our employees enjoy:

  • We all need some “me time” every once in a while. All full-time employees receive 19 paid days off during their first year of employment, in addition to 10 company-paid holidays per year. Use it for a fabulous vacation, to play nurse (or patient) at home, or sit on your couch watching DIY marathons on HGTV all day. We don’t care – it’s your time. Enjoy.
  • Continuous learners can get their classroom fix in a couple of different ways. GP team members are eligible for up to $2,500 in tuition reimbursement per year. In addition, GP team members can attend courses through Invest in Yourself , an in-house educational program offering training classes on a variety of topics ranging from Cash Flow Planning to Microsoft Excel to Stress Management.
  • Need to reduce your student loan debt ? GreenPath is a qualified employer under the federal Public Service Loan Forgiveness (PSLF) program, which means that you may be able to have a portion of your federal student loans forgiven after meeting certain eligibility requirements of the PSLF program.
  • Planning on growing your family? GreenPath offers paid Maternity and Paternity benefits.
  • Saving for Retirement ? GreenPath employees can start contributing to a 403b right away! After one year of employment we make a monthly contribution to eligible employee’s 403b Account equivalent to 5% of their monthly gross compensation.

GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.

Full Time
Entry Level
13d ago
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3.4

Customer Service Agent - Remote

Greenpath, Inc.
Customer Service Agent Job, Remote or Denver, CO
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Our Client Advocates have a pivotal role in helping people who contact GreenPath connect with a trusted resource who can help them. This entails receiving initial incoming calls from prospective clients inquiring about GreenPath financial products and services, explaining these products and services to prospective clients and scheduling appointments at the most convenient time and location, or immediately transferring clients to Financial Wellness Experts for further assistance. While not every person who contacts GreenPath ends up taking advantage of one of our services, our Client Advocates help ensure that everyone who reaches out to us is better off because they did. Provide world-class customer service and support to GreenPath s potential and current clients in accordance with GreenPath standards and expectations. Address prospective clients questions regarding GreenPath services and prospective clients of GreenPath appointment process.
Full Time
Entry Level
13d ago
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3.4

Customer Service Agent - Remote

Greenpath, Inc.
Customer Service Agent Job, Remote or Southfield, MI
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Our Client Advocates have a pivotal role in helping people who contact GreenPath connect with a trusted resource who can help them. This entails receiving initial incoming calls from prospective clients inquiring about GreenPath financial products and services, explaining these products and services to prospective clients and scheduling appointments at the most convenient time and location, or immediately transferring clients to Financial Wellness Experts for further assistance. While not every person who contacts GreenPath ends up taking advantage of one of our services, our Client Advocates help ensure that everyone who reaches out to us is better off because they did. Provide world-class customer service and support to GreenPath s potential and current clients in accordance with GreenPath standards and expectations. Address prospective clients questions regarding GreenPath services and prospective clients of GreenPath appointment process.
Full Time
Entry Level
13d ago
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3.4

Customer Service Agent - Remote

Greenpath, Inc.
Customer Service Agent Job, Remote or Detroit, MI
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Our Client Advocates have a pivotal role in helping people who contact GreenPath connect with a trusted resource who can help them. This entails receiving initial incoming calls from prospective clients inquiring about GreenPath financial products and services, explaining these products and services to prospective clients and scheduling appointments at the most convenient time and location, or immediately transferring clients to Financial Wellness Experts for further assistance. While not every person who contacts GreenPath ends up taking advantage of one of our services, our Client Advocates help ensure that everyone who reaches out to us is better off because they did. Provide world-class customer service and support to GreenPath s potential and current clients in accordance with GreenPath standards and expectations. Address prospective clients questions regarding GreenPath services and prospective clients of GreenPath appointment process.
Full Time
Entry Level
13d ago
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Average Salary For a Customer Service Agent

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Customer Service Agent is $27,662 per year or $13 per hour. The highest paying Customer Service Agent jobs have a salary over $35,000 per year while the lowest paying Customer Service Agent jobs pay $21,000 per year

Average Customer Service Agent Salary
$27,000 yearly
$13 hourly
Updated May 21, 2022
$21,000
10 %
$27,000
Median
$35,000
90 %

5 Common Career Paths For a Customer Service Agent

Agent

Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

Office Assistant

Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

Security Officer

A security officer is responsible for maintaining the peace and safety of everyone by regularly patrolling and monitoring surveillance equipment within the assigned premises. Security officers' duties also include reporting suspicious behaviors, restricting trespassers and unauthorized personnel from entering the establishment, providing incident reports for policy violations, and adhering to the standard protocols and legal requirements set by the management. Security offers must also have excellent decision-making and critical-thinking skills and extensive knowledge of emergency drills in case any unfortunate circumstances arise.

Certified Nursing Assistant

A certified nursing assistant generally assists patients in their healthcare needs and medical procedures. They support patients in their daily activities by monitoring patients' temperature and food intake, ensuring the cleanliness of the patient's room, and keeping documentation of patients' conditions for reference of nurses and doctors. A certified nursing assistant should also communicate with patients' families and provide updates as often as needed. It is also important that a nursing assistant is patient and compassionate enough to attend to direct patient needs, which could get demanding or challenging at times.

Specialist

Specialists are employees who are responsible for specific tasks or activities in the department they are assigned to. The actions or tasks they work on are related to their educational background or work experiences. They are usually highly skilled in specializations related to the work they are assigned to. Specialists are also highly trained on the competencies that are required of their specialty. As such, they are focused on the skills and competencies that are needed to enhance their experience in their specific field further.

Illustrated Career Paths For a Customer Service Agent

Customer Service Agent Jobs FAQs

Can a customer service agent make 100k?

No, you cannot make $100,000 per year as a customer service agent. It is highly unlikely to earn over $100k because the average annual salary for a customer service agent is $27,662. Even customer service agents in higher-paid positions do not typically earn more than $35,000 per year.

Is customer service agent a good job?

Yes, customer service agent is a good job. Working as a customer service agent can be a great job for someone who enjoys working with people and is just starting in the workforce.

In fact, working in customer service can be extremely rewarding, and the professional skills (e.g., sales, communication) developed in this field can be applied to any career you pursue.

While being a customer service agent doesn't pay well, it does not take much effort to become one. In fact, you only need a high school diploma or GED equivalent. It's not a difficult job to get and one with relatively low stress. However, thanks to the internet, there are fewer customer service agents overall as more people buy products online thanks to the internet.

In support of this, the Bureau of Labor Statistics projects an estimated 59,000 jobs will be lost between 2019 and 2029. With that said, there are still many job opportunities across various industries for customer service agents.

Working as a customer service agent usually means that you will have a good life-work balance. In addition, many customer service agents report that their job is relatively low stress.

Overall, working as a customer service agent can be a great stepping stone to other positions such as working in a call center, a concierge, a client relations associate, and social media customer care associate.

What jobs are good for customer service?

There are many good jobs for a customer service representative. A customer service representative (CSR) can work in many different jobs, including manufacturing, corporations, rental industries, beverage, food industries, and many others.

The top ten best customer service jobs are:

  • Call Center Agent CSR - spend their time answering the phone or email inquiries from customers. You may also be handling customer complaints or placing orders or appointments. You can work from home or at an office. It's a fast-paced job for people that requires strong communication and problem-solving skills.

  • Concierge CSR - facilitate and enhance customer service, usually either at a hotel or restaurant.

  • Client Relations Associate - build and maintain relationships with clients. It's a hands-on position working with assigned clients to make sure that they are satisfied with the company's products and services.

    A client relations associate is there to ensure excellent client satisfaction and work with other team members to meet customer needs.

  • Client Services Coordinator CSR - responsible for ensuring tasks are completed (e.g., processing, tracking, coordinating services, installations).

  • Customer Service Representative - it's a catch-all job title for many different roles in customer service. Overall, they interact with customers to process orders, provide information about products and services, and resolve issues.

  • Front Desk Associate CSR - requires strong interpersonal skills to handle in-person and phone communications -- A front desk position is a good job option.

  • Member Service Specialist CSR - provides a high level of customer care to members. Entails answering questions, providing services, and explaining benefits to members.

  • Patient Care Coordinator CSR - usually works in doctor's offices, hospitals, medical centers, rehabilitation centers, and health care agencies and involves understanding medical terminology and appointment setting.

  • Social Media Customer CSR - typically handles social media accounts for the company such as Facebook, Twitter, or Instagram.

  • Technical Support CSF - knowledgeable on product-specific software, applications, or hardware skills. Need to have the ability to troubleshoot, solve problems creatively, and deal with customers. Very close to the tech support position.

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