Customer Service Agent Salary

Average Yearly Salary
Updated May 19, 2020
$25,000
$21,000
Min 10%
$25,000
Median 50%
$31,000
Max 90%
Best Paying Company
Kforce
Highest Paying City
SeaTac, WA
Highest Paying State
Maine
Average Experience Level
2.3 years
How much does a customer service agent make?
The national average salary for a Customer Service Agent in the U.S. is $25,553 annually or $12.29 hourly. The top 10 percent of earners make over $31,000 annually, whereas the bottom 10 percent of earners make under $21,000 per year. Technology companies and Retail companies tend to have the highest concentration of employment in this field. Maine, Washington, North Dakota, Minnesota, and Vermont are some of the states with the best Customer Service Agent salaries in the US. The typical employment in the position spans 2.3 years.

Average Customer Service Agent Salary By Location

Across America, Customer Service Agents make on average $25,553 annually or $12.29 hourly. The top city when it comes to Customer Service Agent salaries is SeaTac, WA at $32,321 per year. The SeaTac, WA average entry-level salary for Customer Service Agents is $23,000. Maine, Washington, North Dakota, Minnesota, and Vermont are the highest paying states. The lowest earning states are Alabama, Virginia, Tennessee, Louisiana, and Mississippi.

Map of Customer Service Agent Salaries

The darker areas on the map show where Customer Service Agents earn the highest salaries across all 50 states.

Average Salary:

Average Customer Service Agent Salary By Company

Customer Service Agent jobs offer good job security, but the wages reported in some industries are higher than others. Technology companies and Retail companies have the most job opportunities for Customer Service Agents. Customer Service Agents at Kforce and Barclays Capital report the highest salaries. Companies like John L. Scott and Aerotek also report very competitive wages for Customer Service Agents.

Average Customer Service Agent Pay By Industry

Customer Service Agent salaries can vary depending on the industry. Our analysis shows that Finance companies, Transportation companies, and Technology companies pay higher-than-average wages for Customer Service Agents. Finance companies pay Customer Service Agents an average salary of $25,975, Transportation companies pay $25,749, and Technology companys come in at $25,209. The types of companies that pay Customer Service Agents the least are in the Professional industry, where the average annual salary is $25,069.
Industry
Average Salary
Finance
Finance
$25,975
$26k
Transportation
Transportation
$25,749
$26k
Technology
Technology
$25,209
$25k
Retail
Retail
$25,093
$25k
Professional
Professional
$25,069
$25k

Customer Service Agent Salary History

Compare salaries for individual cities or states with the national average.

National Average
Ashburn, VA

Customer Service Agent Salary By Experience Level

The salary for a Customer Service Agent can range from $15,516 to $40,203 depending on the amount of work experience that the person has. Data on how experience level affects salary is provided by the Bureau of Labor Statistics (BLS) as part of their National Compensation Survey, which is based on factors such as knowledge, complexity, contacts, and environment.

Recently Added Customer Service Agent Salaries

CompanyJobLocationDate AddedSalary
Customer Service Agent
Customer Service Agent
04/29/2020
04/29/2020
$25,044
$25,044
Williams-Sonoma
Williams-Sonoma
Customer Service Agent
Customer Service Agent
Phoenix, AZ
Phoenix, AZ
04/29/2020
04/29/2020
$25,044
$25,044
Customer Service/Sales Agent/Technical Support
Customer Service/Sales Agent/Technical Support
04/28/2020
04/28/2020
$22,957
$22,957
Netfor, Inc.
Netfor, Inc.
Customer Service Agent
Customer Service Agent
04/27/2020
04/27/2020
$29,218
$29,218
Netfor
Netfor
Customer Service Agent
Customer Service Agent
04/26/2020
04/26/2020
$29,218
$29,218
Discover Financial Services
Discover Financial Services
Customer Service Agent
Customer Service Agent
Phoenix, AZ
Phoenix, AZ
04/25/2020
04/25/2020
$33,392
$33,392
Caine & Weiner
Caine & Weiner
TX-Customer Service/Phone Agent-Needed Asap
TX-Customer Service/Phone Agent-Needed Asap
04/23/2020
04/23/2020
$24,001
$24,001
Conduent
Conduent
Seasonal Home-Based Customer Service Agent
Seasonal Home-Based Customer Service Agent
Omaha, NE
Omaha, NE
04/21/2020
04/21/2020
$28,175
$28,175
Conduent
Conduent
Seasonal Home-Based Customer Service Agent
Seasonal Home-Based Customer Service Agent
Detroit, MI
Detroit, MI
04/21/2020
04/21/2020
$28,175
$28,175
Teleperformance
Teleperformance
Customer Service Agent
Customer Service Agent
Louisville, KY
Louisville, KY
04/11/2020
04/11/2020
$30,262
$30,262