Customer service agent jobs in Joplin, MO - 214 jobs
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The Nuckolls Agency
Customer service agent job in Neosho, MO
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
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CUSTOMER SERVICE
Opal Foods Cooperative Inc.
Customer service agent job in Neosho, MO
Job Description
Role Description/Summary
The purpose of this role is to accurately receive, process, and maintain customer orders while working with the logistics manager to ensure the alignment of orders, plant supplies, and carrier capabilities. This position also partners with accounting to identify and correct order discrepancies.
Essential Job Functions - Must be able to perform these tasks with or without reasonable accommodations.
1. Ensure all customer orders, PO's, BOL's, and POD's are in alignment and sent through for invoicing daily
2. Receiving customer orders, and ensuring accuracy within the ordering and accounting software
3. Help maintain alignment between customers, their orders, the carriers, and the complex shipping out the eggs
4. Helping with customer pricing and future business
Other Responsibilities
1. Being available for the designated weekend/evening rotation.
Required Qualifications - Education/Experience/Knowledge/Skills/Abilities
1. High school diploma or equivalent
2. Working knowledge of Microsoft Office products including Excel, Word, and Outlook
3. Detail-oriented and able to accurately and efficiently enter customer information
4. Demonstrated ability to manage multiple demands and communicate effectively via email
5. Demonstrated ability to effectively speak, read, and write in English.
6. Demonstrated ability to effectively work with other team members
7. Demonstrated ability to effectively communicate with others including leaders, other team members, and customers
Rotating weekends
Designated CSR will be tasked with handling weekend customer support issues, including BOL corrections, carrier delays, shortages and product rejections.
**Pay starts at $20 per hour.
$20 hourly 14d ago
Customer Sales Representative
Mike Carpino Ford
Customer service agent job in Pittsburg, KS
Over 20 years ago, the Mike Carpino Auto Group purchased its first dealership. Four dealerships later, Mike Carpino continues to be committed to delivering an exceptional experience built on trust, integrity, and strong relationships. We believe our team is the foundation of success, and we take pride in creating a supportive, fast-paced environment where motivated individuals can thrive.
Are you someone who enjoys helping people, building relationships, and working towards goals? Have you considered a career in the automotive industry but weren't sure how to break in? Whether you're experienced in sales or coming from a customer-facing background, we provide the training and support you need to succeed.
We are currently seeking driven, customer-focused individuals to join our growing sales team! Experience in customerservice, hotels & restaurant industries, retail sales, and beyond are encouraged to apply.
Responsibilities
Greet and assist customers in a friendly and professional manner, helping them select the right vehicle that suits them best based on needs and budget
Provide information about vehicles, including features, specifications, and pricing
Conduct test drives and perform high-quality demonstrations of new/used vehicles
Negotiate sales pricing, trade-in value, financing and any promotional offers
Use CRM platform to communicate with potential customers, following sales processes for both new and existing customers
Complete all necessary paperwork accurately and in a timely member
Follow-up with customers to ensure satisfaction and build lasting relationships
Stay updated on industry trends, product knowledge and features, and new vehicle models
Learn to overcome objections and thrive in sales situations
Work collaboratively with sales and service team members
Qualifications
Prior sales experience is encouraged, but not required
High School diploma or equivalent (required)
Available to work Saturdays from 8 AM - 3 PM
Excellent communication and customerservice skills
Professional appearance and positive attitude
Self-motivated with the ability to work proactively and independently on lead procurement and follow-ups
Comfortable initiating contact with customers via phone call, email, text, and other communication
Valid driver's license
Benefits
Competitive pay structure (base + commission)
Health insurance
Paid time off
401(k) matching
Tuition reimbursement
Paid training and ongoing development
Employee Discount
Mike Carpino Ford Lincoln is an Equal Opportunity Employer. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
$34k-47k yearly est. Auto-Apply 36d ago
Customer Relations Representative - State Farm Agent Team Member
Brian Tatum-State Farm Agent
Customer service agent job in Pittsburg, KS
Job DescriptionBenefits:
401(k)
401(k) matching
Paid time off
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-36k yearly est. 13d ago
Customer Service Advisor - Joplin, MO
Stonebriar Auto Services
Customer service agent job in Joplin, MO
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$26k-34k yearly est. 9d ago
Customer Service Rep(01532) 908 W Harmony St
Domino's Franchise
Customer service agent job in Neosho, MO
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservice representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$27k-35k yearly est. 8d ago
Customer Service Representative - State Farm Agent Team Member
Jay Temaat-State Farm Agent
Customer service agent job in Pittsburg, KS
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Wellness resources
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Group Life Insurance Benefits
401K
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$27k-35k yearly est. 5d ago
Customer Care Specialist-I
Sparklight
Customer service agent job in Joplin, MO
Join Our Team as a Customer Care Specialist!
At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission?
As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth.
What You'll Be Doing:
Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone.
Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems.
Drive Revenue: Secure new and incremental revenue by promoting our products and services.
Educate & Assist: Guide customers on using our products and help them navigate our services.
Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service.
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
What We're Looking For:
Education & Experience: High school diploma or GED, and a few months in customerservice. We value your willingness to learn!
Skills: Outstanding communication, solid data entry, and computer skills.
Knowledge: Eager to learn about our products and stay up to date with what we offer.
Pay Rate:
Hourly rate of $13.75-$15.50. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans - start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We're an Award-Winning Organization!
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
$13.8-15.5 hourly Auto-Apply 60d+ ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service agent job in Pittsburg, KS
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$25k-31k yearly est. 20d ago
Customer Service Rep
TCH Group, LLC 2.9
Customer service agent job in Webb City, MO
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$27k-35k yearly est. 1d ago
Customer Service Rep
Carsonvalleyhealth
Customer service agent job in Webb City, MO
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$27k-35k yearly est. 1d ago
Customer Relations Representative - State Farm Agent Team Member
Allan Davis-State Farm Agent
Customer service agent job in Bella Vista, AR
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Allan Davis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
Bilingual Spanish preferred.
$26k-34k yearly est. 26d ago
Customer Sales Representative
Mike Carpino Ford Parsons, Inc.
Customer service agent job in Parsons, KS
Job Description
Over 20 years ago, the Mike Carpino Auto Group purchased its first dealership. Four dealerships later, Mike Carpino continues to be committed to delivering an exceptional experience built on trust, integrity, and strong relationships. We believe our team is the foundation of success, and we take pride in creating a supportive, fast-paced environment where motivated individuals can thrive.
Are you someone who enjoys helping people, building relationships, and working towards goals? Have you considered a career in the automotive industry but weren't sure how to break in? Whether you're experienced in sales or coming from a customer-facing background, we provide the training and support you need to succeed.
We are currently seeking driven, customer-focused individuals to join our growing sales team! Experience in customerservice, hotels & restaurant industries, retail sales, and beyond are encouraged to apply.
Responsibilities
Greet and assist customers in a friendly and professional manner, helping them select the right vehicle that suits them best based on needs and budget
Provide information about vehicles, including features, specifications, and pricing
Conduct test drives and perform high-quality demonstrations of new/used vehicles
Negotiate sales pricing, trade-in value, financing and any promotional offers
Use CRM platform to communicate with potential customers, following sales processes for both new and existing customers
Complete all necessary paperwork accurately and in a timely member
Follow-up with customers to ensure satisfaction and build lasting relationships
Stay updated on industry trends, product knowledge and features, and new vehicle models
Learn to overcome objections and thrive in sales situations
Work collaboratively with sales and service team members
Qualifications
Prior sales experience is encouraged, but not required
High School diploma or equivalent (required)
Available to work Saturdays from 8 AM - 3 PM
Excellent communication and customerservice skills
Professional appearance and positive attitude
Self-motivated with the ability to work proactively and independently on lead procurement and follow-ups
Comfortable initiating contact with customers via phone call, email, text, and other communication
Valid driver's license
Benefits
Competitive pay structure (base + commission)
Health insurance
Paid time off
401(k) matching
Tuition reimbursement
Paid training and ongoing development
Employee Discount
Mike Carpino Ford Lincoln is an Equal Opportunity Employer. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
$34k-47k yearly est. 11d ago
Customer Service Representative
Missouri Insurance Advisors
Customer service agent job in Joplin, MO
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus based on performance
Company parties
Opportunity for advancement
Training & development
CustomerService Representative
Start Date: ASAP
Location: Joplin, MO
Compensation: $17.25 Starting Hourly Pay, $18.00 at 90 Days, PLUS Annual Increase
50% Paid Health Insurance after 90 days with the company!
Monday - Friday, 8:15 AM - 5:00 PM
Our innovative and growing company is on the hunt for experienced customerservice reps that are interested in being a part of something special. One of our mottos here at Mueller Insurance is work hard so you can play harder and we do just that. We have a fun loving culture that promises to grow you as a professional and take the time to invest in your future. We challenge our employees to meet both personal and professional goals so you may thrive in your everyday life. Candidates that are hired will be on the ground floor of an expanding organization, so you have the opportunity to contribute your unique skill sets and ideas. This is your chance to find not just a job, but a career. Take some time to review the information below for a better understanding about this position!
WHAT YOU CAN EXPECT IN THE CUSTOMER SUCCESS POSITION:
Youll be in a position that is vital to our company's success, where you have the opportunity to ensure our customers have a positive experience with our products and services.
Your day to day will consist of communicating with our current clients through phone, email and SMS communication, to ensure that they are getting the most out of their experience.
In this role you will need to learn the basics about Medicare and Ancillary products so that you can answer customer questions and explain policy coverage.
You will maintain accurate records of client interactions and policy details.
This position requires a person with excellent communication skills, specifically phone call etiquette.
Our clients depend on us as professionals to be knowledgeable and well organized, therefore to excel you must have strong organizational and time management skills.
Our organization thrives on its culture so being a team player is imperative to our mission.
We are professionals and we expect all of our candidates to be professionals as well, so a high degree of professionalism and ethical standards is expected.
WHAT TO EXPECT AS NEW EMPLOYEE AT MUELLER INSURANCE:
Serves customers by providing product and service information and resolving product and service problems.
Attracts potential customers by answering product and service questions and suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
$17.3 hourly 12d ago
Inbound Customer Service Representative
Perunhr
Customer service agent job in Joplin, MO
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
KEY JOB RESPONSIBILITIES
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Provides feedback reports on call issues related to downtime and/or training issues
Upsells to customers as necessary
JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required; college degree preferred
Customerservice experience a plus
Phone-related customerservice a
major
plus
Familiarity with Microsoft Windows, Word, and Excel applications
Bilingual language skills a plus
JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required; college degree preferred
Customerservice experience a plus
Phone-related customerservice a
major
plus
Familiarity with Microsoft Windows, Word, and Excel applications
Bilingual language skills a plus
Knowledge, Skills and Abilities:
Stellar customerservice skills - and an overwhelming desire to make lives better, one interaction at a time
Ability to use phone and computer systems
Excellent oral and written communication skills
Strong listening/comprehension skills
Ability to stay composed and objective
Conversational, patient and confident, with a positive attitude
$27k-35k yearly est. 60d+ ago
Customer Service Representative (Multi Branch Support)
Security Finance 4.0
Customer service agent job in Joplin, MO
* Do you thrive on making a positive, lasting impact on people? * Do you have customerservice experience? * Are you looking for an opportunity to learn a new industry, with paid on the job training? * Would you enjoy working in multiple locations in your area?
* Do you want multiple opportunities to advance you career?
* Do you want to work in an open, office environment?
You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest!
In this role, you can expect to:
* Provide outstanding customerservice both on the phone and in-person.
* Market for new and continued customer business.
* Prepare and process loans and income tax returns.
We offer:
* TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities.
* An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
* Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals!
* Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more.
* Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story.
We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Come Begin Your Story!
$27k-35k yearly est. 6d ago
Parts & Service Solutions Representative
Lift Truck Center, Inc.
Customer service agent job in Joplin, MO
Position Type: Full Time
Shift: M-F 8:00-5:00
Status: Exempt
Department: Service/Sales
Reports To: Operations Manager
Lift Truck Center, Inc., the authorized dealer for Toyota, a leading brand of lift trucks, is searching for a Parts and Service Solutions Representative for the Joplin and surrounding area. Prior experience in a related field, mechanical knowledge of industrial equipment, outside sale experience and computer skills are essential. Responsive sense of urgency, strong communication skills, positive attitude and support of our company core values are required.
Summary: Manage and develop professional relationships with existing and prospective industrial customers within your assigned accounts. Our diverse customer base comprised largely of warehousing and manufacturing relies heavily on the lift trucks that move materials within their operation. As a service provider, it is our responsibility to consultatively understand the needs of our customers and help them tailor the levels and frequency of service that results in the lowest cost of operation and maximum equipment utilization.
Essential Functions: Manage customer satisfaction and identify new opportunities for providing parts, service and tires for lift trucks and industrial equipment.
Lift Truck Center Offers: competitive pay consisting of a base salary, commission, car allowance, professional growth opportunities, excellent benefits, and a safe & respectful team work environment.
Qualifications
Knowledge, Skills, Abilities:
Ability to diplomatically handle issues and resolve problems through the collaboration with all company departments (utilizing a team approach and presenting a unified front to our customers).
Good communication, interpersonal, organizational, and computer skills.
Ensure that personal conduct and professionalism reflects favorably upon Lift Truck Center at all times. Abiding by company policy, Honest and Ethical business practices are required.
Capable of multi-tasking and managing details.
Input information in CRM software and ability to learn facets of our business operating system.
Qualified applicants must be able to pass a drug, and criminal background check, take a Predictive Index assessment, and have a clean driving record.
Lift Truck Center, Inc. is an equal opportunity employer. Finding the right employee is vitally important to our team. If hired, we recognize that you retain the option, as does the Company, of ending your employment with the Company at any time, with or without notice and with or without cause. As such, your employment with the Company is at-will and neither this letter nor any other oral or written representations may be considered a contract for any specific period.
$26k-36k yearly est. 10d ago
Claims Support/Customer Service Representative
Point C
Customer service agent job in Joplin, MO
Point C is a National third-party administrator (TPA) with local market presence that delivers customized self-funded benefit programs. Our commitment and partnership means thinking beyond the typical solutions in the market - to do more for clients - and take them beyond the standard “Point A to Point B.” We have researched the most effective cost containment strategies and are driving down the cost of plans with innovative solutions such as, network and payment integrity, pharmacy benefits and care management. There are many companies with a mission. We are a mission with a company.
The Claims Support / CustomerService Representative plays a key role in supporting Point C's claims operations by providing exceptional customerservice and administrative support. This position is responsible for assisting members, clients, and internal teams with claims-related inquiries, maintaining accurate records, and ensuring timely processing and distribution of documentation. The ideal candidate is detail-oriented, organized, and committed to delivering a high level of service in a fast-paced, collaborative environment.
Primary Responsibilities
Serve as a first point of contact by answering incoming calls, assisting callers with claims-related inquiries, and routing calls as needed.
Provide high-quality customerservice to members, clients, and internal stakeholders via phone, email, and written correspondence.
Support claims operations by repricing health claims, creating and distributing documentation, and maintaining accurate databases and records.
Manage incoming and outgoing correspondence, including mail, faxes, and electronic communications.
Collect, file, organize, and maintain confidential office and claims-related documents in both physical and digital formats.
Ensure proper handling of sensitive and encrypted documents in compliance with company policies and privacy requirements.
Assist with general administrative tasks to support efficient day-to-day office and claims operations.
Qualifications
Strong written and verbal communication skills, including the ability to actively listen and clearly explain information.
Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities.
Demonstrated customerservice skills with a professional, positive, and empathetic approach.
Proficiency with basic computer applications, including word processing, spreadsheets, email, and database systems.
High attention to detail and accuracy when handling data and documentation.
Ability to work independently with minimal supervision while also collaborating effectively as part of a team.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$30,000-$33,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
$30k-33k yearly Auto-Apply 12d ago
Customer Representative
Courtesy Loans
Customer service agent job in Miami, OK
Full-time Description
Regional finance company looking for positive, energetic, team player to join our company.
Duties include---customerservice, collections, and loan underwriting.
Candidate must have attention to detail and have the drive to succeed in all aspects of the business.
Our company offers excellent salary with great bonus opportunities and benefits.
COURTESY LOANS
1510 N Main St
Miami, Ok
74354
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Requirements
Excellent customerservice
Collection experience
Underwriting Loans
Pass a background check
Valid driver license
$14-16 hourly 60d+ ago
Customer Relations Representative - State Farm Agent Team Member
Serena Smith-State Farm Agent
Customer service agent job in Gravette, AR
Job DescriptionBenefits:
License Reimbursement
Salary plus Commission/Bonus
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Serena Smith - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customerservice
Able to anticipate customer needs
Able to effectively relate to a customer
How much does a customer service agent earn in Joplin, MO?
The average customer service agent in Joplin, MO earns between $21,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Joplin, MO
$27,000
What are the biggest employers of Customer Service Agents in Joplin, MO?
The biggest employers of Customer Service Agents in Joplin, MO are: