Customer Service Specialist
Customer Service Agent Job 40 miles from Las Vegas
Rollin' Paws Mobile Vet is a privately owned General Practice located in beautiful Santa Fe, NM, servicing all of Santa Fe and some surrounding areas. The practice operates as a mixed mobile and brick-and-mortar practice, providing comprehensive veterinary care to pets.
Role Description
This is a full-time on-site role for a Customer Service Specialist at Rollin' Paws Mobile Vet in Santa Fe, NM. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering top-notch customer service on a daily basis.
Qualifications
Customer Support, Customer Satisfaction, Phone Etiquette, and Customer Service skills
Appointment Scheduling
Experience in enhancing Customer Experience
Strong interpersonal and communication skills
Ability to handle stressful situations with professionalism
Detail-oriented and organized
Previous experience in a veterinary setting is a plus
High school diploma or equivalent
Residential Services Associate
Customer Service Agent Job 40 miles from Las Vegas
Santa Fe Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time Residential Service Associate to join our team at our Santa Fe offices. We offer a competitive salary range from $37,440 - $41,600 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and/or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community.
Residential Service Associate Benefits:
A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)
Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)
ST and LT disability
Pet insurance
Opt-in 401k with 4% match
Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families
Role Description:
The Residential Services Associate, reporting to the Residential Services Supervisor, is responsible for working in our medically managed detoxification and residential treatment settings along with a team of experienced Counselors, Case Managers, Medical Associates, Peer Support Workers, RNs, Nurse Practitioners, and Physicians. The Residential Services Associate position assists the multi-disciplinary team as they collect objective and subjective data from observations, examinations, interviews, and written records in an accurate and timely manner. The Residential Services Associate assists clients as they navigate the treatment environment, documents care provided in the electronic health record, collaborates with the team to carry out the plan of care, engages with patients/clients with empathy, kindness, and respect, follows orders of the Residential Director, and carries out tasks as assigned by program management. The Residential Services Associate ensures a safe and healthy environment conducive to world-class, person-centered care.
Schedule:
Full Time (32-40 hours) Night Shift (7 pm-7 am) or Day Shift (7 AM - 7 PM) weekend availability
Requested schedules will be taken into consideration. However permanent schedules will be decided based on the operational needs of SFRC
Duties and Responsibilities
Assist with admission and orientation of new clients to the facility, including Rules of Residency and Health and Safety requirements
Ensure a safe, quiet, and supportive environment
Observe client behavioral and emotional patterns and report/document observations
Provide Clients with emotional and/or behavioral support when necessary and assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activities
Anticipate and respond to client needs, including crisis intervention, and provide instruction in the milieu setting
Assist in emergency situations, following established protocols and procedures, including administering basic first aid and/or performing CPR if necessary
Ensure clients are following the program schedule, including group activities, telehealth appointments, and individual check-ins
Facilitate groups for clients to discuss issues that may arise in the milieu of CCSS.
Document group notes for non-clinical client groups in the E.H.R.
Transport clients to appointments when required
Conduct BAC and urine Drug Screenings, conduct daily charting on all clients, perform bedroom checks, etc.
Actively participate in the shift change protocol to ensure pertinent client information is shared with the team
Monitor client chores and laundry according to the daily schedule
Other duties as assigned
Requirements:
Skills/Knowledge/Abilities:
Strong observation skills
Cultural awareness and sensitivity
Ability to remain calm under stress
Ability to maintain focus on the client's wellbeing
Ethical and professional behavior toward clients and staff
Strong written and verbal reporting skills
Demonstrate good judgement and ethics
Skill in preparing, maintaining, and overseeing client records
Ability to maintain health and safety, and infection control standards
Computer experience, knowledge of, or demonstrated ability to learn MS Office and electronic health record
Ability to respond effectively to unexpected problems, crisis, or other such events that may arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organization
Education and Experience:
High School Diploma or GED equivalent
(2) years of experience in customer service or patient/client care facing
Certified Peer Support Worker (CPSW) within one year of employment with SFRC
CPR Certified
Valid and insurable Driver's License based on SFRC Insurance standards
PM21
PI2f4782159aff-26***********1
Customer Service Representative
Customer Service Agent Job 40 miles from Las Vegas
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.
LoanMax Title Loans offers their employees:
Competitive Salaries
Paid Holiday
Vacations
Paid on the Job Training
Full Time Positions- Monday to Friday
with a rotating Saturday schedule
Best of all Never Work on Sundays!
Job Requirements
General:
Must be Able to Work Full Time
Great attitude
Excellent Communication Skill
Detail Oriented
Education:
Must have a High School Diploma
Work Experience:
Previous Customer Service Experience
Computer and Data Entry Experience
Personal:
We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity
.
About Us:
LoanMax Title Loans is one of America's most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.
Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company's mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.
Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.
Must be able to pass a company background screening, including a credit, criminal and background check.
Customer Service Specialist, Inventory Planner
Customer Service Agent Job 40 miles from Las Vegas
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.
Read more at ***********
Location: Santa Fe or Albuquerque, NM
Division: Solutions
Job Posting Title: Customer Service Specialist, Inventory Planner
Time Type: Full Time
SUMMARY
Perform inventory planning activities including material stocking level and consumption analysis and generation of purchase requisitions to ensure all required materials are available to support operations. Communicate regularly with engineers, buyers, commodity managers, MRP controllers, warehouse shipping/receiving staff, and suppliers. Ensure adequate supply of material to service customer needs while minimizing inventory investment. Provide a high level of customer service to both internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Analyzes Replenishment Data
* Generates reports in ERP system and exports to Excel, reviews and analyzes data and responds accordingly
* Initiates, reviews and processes Purchase Demand/Requisitions
* Manages inventory levels and planning, matching forecast demand with on hand, on order, or in transit quantities
* Effectively communicates with clients both verbally and in writing
* Acts as the primary customer contact regarding forecast, new part adds, Min/Max levels, reorder points, backorders, obsolescence, etc.
* Communicates with engineers, tool owners, buyers, and commodity managers to review forecast, consumption history, material changes, new part adds, etc.
* Collaborates with warehouse, shipping/receiving staff to process material returns/repairs, which may include packing, preparing material for shipment and communication with supplier
* Informs the appropriate individuals (buyers, site leads, managers) of any issues related to material shortages that may cause an out of stock or machine down situation
* Coordinates and performs cycle counts and physical inventories to ensure the accuracy of inventory assets
* Researches inventory inaccuracies and reconciles accordingly
* Maintains accurate and timely data in the ERP system including master records, BOM's, etc.
* Manages material quality issues, providing strategic analysis and recommendations for continuous improvement initiatives
* Identifies & develops material savings projects to generate cost savings and efficiency improvements
* Performs other job-related duties as required.
SUPERVISORY RESPONSIBILITIES (IF ANY)
N/A
MINIMUM REQUIRED QUALIFICATIONS
Education and/or Experience
* Bachelor's degree from an accredited college in a related discipline with 2 years of professional experience; or equivalent combination of education and work experience.
* Three (3) years of industry experience in a direct or cross-functional capacity.
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Intermediate level in Microsoft Office Suite with demonstrated proficiency in Excel (pivot tables, lookup formulas, etc.)
* ERP system experience
Language Skills
English (reading, writing, verbal)
Mathematical Skills
Intermediate mathematical problem solving
Other Skills
* Knowledge of Purchasing, Inventory Control and Materials Management methods, principles and practices
* Ability to work as a team member and foster a cooperative work environment while also being an individual contributor
* Effective professional written and verbal communication skills
* Excellent problem-solving skills
* Strong analytical skills with a focus on critical thinking and business process management
* Self-motivated, energetic and able to perform with little supervision
* Exceptional customer service and interpersonal skills (external & internal customers)
* Ability to organize and prioritize a variety of tasks and projects
* Accuracy and attention to detail
* Ability to work in a dynamic team environment
PREFERRED QUALIFICATIONS
Education and/or Experience
* 2 years Planning Experience in a Manufacturing setting
* Experience in a semiconductor manufacturing environment
PHYSICAL DEMANDS
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. The employee also regularly lifts and/or moves objects up to 10 pounds. Specific vision requirements of this job include close vision and distance vision.
WORK ENVIRONMENT
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $42,500 - $58,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.
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Customer Service Consultant
Customer Service Agent Job 40 miles from Las Vegas
**Where Purpose and Opportunity Align** Customer Service Consultant page is loaded **Customer Service Consultant** **Customer Service Consultant** locations Santa Fe, NM time type Full time posted on Posted 24 Days Ago job requisition id R0192552 **Service Center**
Santa Fe - Siler Rd**JOB SUMMARY**
**Caliber Collision** has an immediate job opening for a **Customer Service Consultant** to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
**BENEFITS OF JOINING CALIBER**
* **Benefits from day one:** Immediately eligible for medical, dental and vision
* **Industry Comparable Pay** - Paid weekly and eligible for overtime
* **Paid Vacation & Holidays** - Can begin accruing day 1
* **Career growth opportunities** - we promote from within!
* **A career for life:** You'll gain hands-on experience within a production shop.
**REQUIREMENTS:**
* 2+ years of customer facing experience; sales experience a plus
* Must have a valid driver's license and be eligible for coverage under our company insurance policy
**ABILITIES/SKILLS/KNOWLEDGE**
* Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
* Passion for learning the collision industry
* Be able to understand instructions - written and verbal
* Can prioritize competing tasks and adapt easily to a fast-paced environment
* Must be able to provide personable, friendly “World Class” customer service to internal and external customers
**About Caliber**
Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including , one of the nation's largest auto collision repair providers across more than 40 states and for glass repair and replacement.
Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of , Caliber's more than 25,000 teammates are committed to getting customers back on the road safely-and back to the rhythm of their lives-every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at
At Caliber, our purpose is Restoring the Rhythm of Your Life . It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.
Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact ************************** .
Customer Service Representative
Customer Service Agent Job In Las Vegas, NM
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.
Providing exceptional customer service
Maintaining office cash with accuracy and security
Achieving account gain through proven loan judgment and effective customer solicitation
Ensuring compliance with state and federal lending regulations and Company policies
Ensuring prompt completion of loan applications
Ensuring compliance with company record keeping procedures
Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.
Company paid Health insurance (employee only)
Competitive 401(k) with match
Life and Dental benefits
Paid holidays and vacation
Profit Sharing
Closed on Sundays
Job Requirements
Great customer service skills
18 years of age or older
Valid driver's license, acceptable driving record and reliable transportation
Ability to pass a criminal background check
Stable work history
Collections experience (direct first party collections/skip tracing) preferred
Sales experience, preferred
Ability to be working on the phone for the majority of the day
Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
Customer Access Representative
Customer Service Agent Job 40 miles from Las Vegas
JOB CATEGORY: COMMUNITY HEALTH CENTER / ADMINISTRATION
This position provides receptionist duties for the center and performs a variety of clerical duties including patient appointments and registration, management of patient flow, billing, and payment collections.
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
High school diploma or general education degree (GED) required.
Six months experience in healthcare setting OR one year administrative and/or customer service background.
Computer experience required; ability to work with Windows-based programs strongly preferred.
Experience or training in customer service industry preferred.
Experience in medical billing preferred.
Bilingual Spanish / English or Navajo / English preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
If required to assist with state Centennial Care / Medicaid enrollment and/or NM Health Insurance Exchange (NMHIX) enrollment, must successfully complete required state and federal health insurance enrollment assistance training programs and obtain related certifications before providing enrollment services and maintain current while required to provide these services.
SCREENING REQUIREMENTS:
This position requires successful completion of an initial post-offer of employment:
According to PMS Human Resources Policy 205.006, “Healthcare Personnel Testing & Immunization Requirements,” this position must comply with required testing and immunizations. Testing and immunizations including TB, Hepatitis B (consent or waiver), Tdap, MMR, and Varicella, will be available at the employee's PMS health center. Influenza vaccines will be required according to dates set by the CDC and NMDOH.
If required to assist with NM Health Insurance Exchange (NMHIX) enrollment, this position requires successful completion of a Criminal Records Check conducted by the NM Insurance Exchange as a part of their assistor's application process, prior to providing these services.
$100 EMPLOYEE REFERRAL BONUS
BONUSES
All bonuses subject to tax withholding and eligibility requirements.
ABOUT PMS
Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations in New Mexico.
Our diverse services include primary care, dental, behavioral health, early childhood education, supportive living, and senior programs.
We concentrate our resources on meeting the needs of underserved areas of New Mexico.
We operate the largest network of federally qualified health centers in the state.
PMS is not affiliated with Presbyterian Healthcare Services, Presbyterian Hospitals or Presbyterian Health Plan.
WHY PMS?
Mission-driven organization
Competitive salaries
Nine paid holidays and generous PTO
Medical, dental & vision insurance
Free Life & LTD coverage
Free discretionary pension plan contribution
Employee recognition and engagement activities
Robust training program
Tuition Reimbursement
EOE/AA/M/F/SO/Vet/Disability
Customer Service Associate
Customer Service Agent Job 40 miles from Las Vegas
Are you a champion in customer service with strong interpersonal aptitudes? Our client, a premier insurance establishment in New Mexico, is scouting for a Commercial Lines Customer Service Representative with a flair for excellence. Dive into a pivotal role supporting Producers, ensuring top-notch service to our commercial clientele. If you're keen to carve a niche in the insurance sector, this is your portal. While licensing is essential, they've got your back - funding your exam, materials, and granting you study time.
Compensation & Benefits
$20/hour + Comprehensive Benefits
Medical & Dental (Company shoulders 70% of premium for employee and 50% for dependents
100% Company-paid Basic Life Insurance & Long-term Disability
Profit-sharing
10 sick days, 10 vacation days (escalating to 3 weeks after 5-year mark)
Ongoing Professional Development
Core Responsibilities
Administer diverse tasks from policy renewals to new client acquisition.
Be the direct bridge to clients, addressing inquiries, fulfilling requisitions, and dispatching certificates.
Build and uphold robust ties with underwriters and clients to ensure unwavering business loyalty.
Seamlessly process endorsements and dynamic changes.
Stay au fait with insurance specifics, risks, and customer requirements.
Collaborate with producers on client financials and adjustments.
Efficiently craft and dispatch invoices.
Ensure meticulous file maintenance and archive older ones.
Be the support beacon for fellow Commercial Account Assistants and C/L Service Agents.
Desired Profile
Prior customer service experience in a formal setting.
Proficiency in Microsoft Suite (Word, Excel) and adeptness in learning new software
Solid foundation in basic math, including calculations of rates, ratios, and percentages.
Energetic, service-centric attitude.
Openness to attend initial training in Albuquerque.
Commitment to successfully complete the insurance exam. All costs and study durations are company-sponsored.
Location
Santa Fe, NM
Schedule
Monday to Friday, 8 AM - 5 PM
Type of Employment
Temp-to-Hire
#IND1
907 Customer Service Representatives (CSR)
Customer Service Agent Job 25 miles from Las Vegas
Job Details LPT 907 - PECOS, NMDescription
Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
Complete all shift duties as assigned.
All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
Follow company policies with regard to cash control, proper safe operation.
Follow correct vendor check-in procedures.
Complete all end of shift paperwork.
Pay immediate attention to any spill or other hazardous condition.
Other duties may be assigned from time to time by the Store Manager.
Qualifications
Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
Sufficient visual acuity to check identification and process money orders.
Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
Customer Service Representative - State Farm Agent Team Member
Customer Service Agent Job 40 miles from Las Vegas
Customer Service Representative - State Farm Agent Team Member Santa Fe, NM **Position Overview:** **Responsibilities:** * Establish customer relationships and follow up with customers, as needed. * Use a customer-focused, needs-based review process to educate customers about insurance options.
* Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
**As an Agent Team Member, you will receive...**
* Hourly pay plus commission/bonus
* Paid time off (vacation and personal/sick days)
* Flexible hours
* Growth potential/Opportunity for advancement within my agency
* Hiring Bonus
**Requirements:**
* Interest in marketing products and services based on customer needs
* Excellent communication skills - written, verbal and listening
* People-oriented
* Detail oriented
* Proactive in problem solving
* Able to learn computer functions
* Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Responsive recruiter Replies within 24 hours Compensation: $45,000.00 - $55,000.00 per year
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Garrett Seawright - State Farm Agent may be the right fit for you!
**About Our Agency**
* Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
* Our office is located in Santa Fe, NM..
* I have been a State Farm agent since 2002.
* I am a second generation State Farm agent.
* Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet
****If you want a career, not a job, then we encourage you to apply.****
*State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.*
Earn benefits and rewards that are second to none
Customer Service Associate
Customer Service Agent Job 40 miles from Las Vegas
**Job Title: Customer Service Associate** **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
_Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._
**Summary & Positions:**
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
**What you can expect:**
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
**What you get:**
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3294 Cerrillos Road, Santa Fe, NM 87507
Customer Service Associate
Customer Service Agent Job 40 miles from Las Vegas
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
Bundled health plans such as medical, Rx, dental and vision
Company-paid life insurance for extra protection and peace of mind
Programs to stop smoking, diabetes management coaching, and on demand care options.
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Paid time off from work for leisure or other hobbies.
A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
3294 Cerrillos Road, Santa Fe, NM 87507
eServices Specialist I - Santa Fe, NM
Customer Service Agent Job 40 miles from Las Vegas
> eServices Specialist I - Santa Fe, NM eServices Specialist I - Santa Fe, NM Job Type Full-time Description The eServices Specialist I is responsible to assist with all aspects of Digital Banking Management, by maintaining Digital platform functionality, provide prompt and courteous support to external and internal members and stay abreast of current trends for continued future growth.
As with all positions, the eServices Specialist I will assist Del Norte Credit Union in living out its mission of improving lives as a financial cooperative by possessing a passionate devotion to providing outstanding and empathetic service to Del Norte Credit Union members and fellow teammates. Exemplify Del Norteno Pride to live with character, feel with empathy and act with passion.
**Salary**
The pay range for this position is $20.98 to $26.22. New hires typically brought into the organization at a rate between the range minimum and the range maximum, depending on the qualifications, internal equity and the budgeted amount for the role.
Requirements **Essential Functions & Responsibilities:**
* Provide expert support for services such as Online Banking, Mobile App, Bill Payer and Zelle.
* Report monthly KPIs to the AVP eServices that show member usage or offered services Provide data entry and other tasks required for the administration and process of online banking.
* Work independently without close supervision
* Assist with ongoing education and updates to training material.
* Develop, maintain and follow procedures for eServices to ensure compliance with established standards and regulations.
* Assist with implementation, monitoring, analysis and reporting of analytics platform.
* Ensure effective communication with respect to incident reports, status of outstanding issues, enhancement rollouts, and system downtime.
* Communicate regularly with management and applicable areas of the organization regarding updates and new offerings.
* Perform job related duties as assigned.
**Knowledge and Skills:**
**Experience:**
One year to three years of similar or related experience.
**Education:**
(1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.
**Interpersonal Skills:**
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
**Other Skills:**
* Strong technical background with a comfort level in mobile and web technology
* Excellent communication and problem resolution skills
* Professional appearance & demeanor
* Excellent verbal & written communication skills
* Critical thinker / Effective problem solver
* Collaborative service skills
* Willing and eager to exceed expectations
* Demonstrated proficiency Windows and other MS Office applications
**Physical Requirements:**
May require sitting for extended periods.
**Work Environment:**
* Work performed is primarily in a professional office setting.
* May work non-traditional work hours in support of workflow and projects, as needed.
* Required to be onsite three days per week. Hybrid work arrangement is subject to change based on the needs of the organization or department.
Customer Service Representative - Santa Fe, NM
Customer Service Agent Job 40 miles from Las Vegas
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep
Customer Service Agent Job 40 miles from Las Vegas
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR
Customer Service Rep
Customer Service Agent Job 40 miles from Las Vegas
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR
Customer Service Rep(06531) - 1014 S St Francis Dr
Customer Service Agent Job 40 miles from Las Vegas
Job DescriptionABOUT THE JOB
Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with people in a fast-paced work environment.
Part-Time Customer Service Representative
Customer Service Agent Job 40 miles from Las Vegas
We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.
Responsibilities
Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
Provide high levels of customer account management by properly setting up and maintaining account information and data
Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities
Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing
Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay
For eligibility and a full list of our benefit offerings please visit: ****************************************** .
Qualifications
Minimum of 3 years of experience in a customer service role
Minimum of a High School diploma or GED preferred
Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment
As part of our pre-employment hiring process, background checks and drug screens are performed.
Applications will be accepted until the position is filled.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3
rd
largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
It's an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
For more information about our hiring process, please visit: ****************************************************
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Customer Service Representative
Customer Service Agent Job 40 miles from Las Vegas
Min USD $35,360.00/Yr. Max USD $42,500.00/Yr. Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over... WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is: Love What You Do...Make A Difference!
Consider joining our team if you want:
* An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
* To start a professional career with Monday through Friday work hours and weekends off
* A career that provides opportunity for growth; promoting from within is our top priority
* A comprehensive benefits package.
As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed:
* A smile and great attitude
* Highly developed sense of integrity and strong work ethic
* Personable and outgoing; able to talk with clients and build rapport and relationships
* Great attention to detail and providing accurate service
* Technically savvy; able to use multiple computer systems and ability to adapt to change
* Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.
* Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind.
Qualifications
Education/Skills/Training:
* High school diploma or approved equivalent.
* Basic math skills, 10-key and keyboarding.
* Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
* Well-developed smart phone and digital channel skills.
* Must be organized and display excellent communication skills and a personable attitude.
Experience:
* Previous work in retail, consumer service delivery, or client relations.
Benefits
At WaFd Bank you get all of these great benefits!
* Paid time off for vacation, sick days and holidays
* Health insurance
* Stock options
* Generous 7% 401(k) employer matching*
* Paid Parental Leave
* Life and AD&D insurance
* Long-term disability
* Tuition Reimbursement
* Employee assistance programs
* Pre-tax health and dependent-care spending plans
WaFd Bank Benefits Summary - Click here for more information
EEO Statement
We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************
EEO is The Law - click here for more information
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
EEO Policy Statement - WaFd Bank
Know Your Rights: Workplace Discrimination is Illegal - click here for more information
Pay Transparency Nondiscrimination Provision - click here for more information
CCPA Notice at Collection for CA Employees and Applicants
Requisition Post Information* : Posted Date
12/18/2024
Customer Service Technician
Customer Service Agent Job In Las Vegas, NM
Under the direction of the Technology Support Services Manager, the Customer Service Technician receives and relays telephone calls for the university telephone system, providing directory information or transferring calls as appropriate. In addition, the Customer Service Technician provides customer support as part of the IT Services Help Desk team, documenting and fielding technology requests, and ensuring completion of technology support requests while providing a high level of customer service. The Customer Service Technician is expected to provide excellent customer service to the campus community and external callers/guests.
Duties And Responsibilities
Receives and relay telephone calls for the university telephone system, providing directory information or transferring calls as appropriate; Become familiar with the resources and departments within the university, and main methods of contact or sources of information; Provide feedback based on received calls that identify areas of improvement to internal processes and available resources; Field incoming IT help requests from end users in person, or via telephone or e-mail, in a prompt, courteous, and professional manner; Document user requests and problems, including all pertinent end user identification information, including name, department, contact information, and nature of the request/problem, in ITS ticketing system; Prioritize and escalate problems to the appropriate area within the ITS department; Test resolutions to ensure technology problems have been adequately resolved, and perform post-resolution follow-ups to help requests; Document user requests and problems, including all pertinent end user identification information including name, department, contact information, and nature of the request or problem; Handle confidential information with discretion; Collaborate with team members to make recommendations for improved internal processes, and improved customer service experience; Receive cross-training in other areas of the department, and provide support in covering those areas as needed; Assist with training of new hires within the department; Maintain regular attendance; Perform miscellaneous job-related duties as assigned.