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Customer service agent jobs in Las Vegas, NV - 527 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Bree Buckles-State Farm Agent

    Customer service agent job in Las Vegas, NV

    Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Signing bonus Training & development Vision insurance Company Overview: Bree Buckles - State Farm Agent an innovative and dynamic force in the insurance industry, is on the lookout for passionate and ambitious individuals to join our team as Customer Relations Representative - State Farm Agent Team Member. If you're a go-getter with a knack for building relationships, this is an exciting opportunity to kickstart your career in insurance sales with a forward-thinking company. Job Description: As a Customer Relations Representative - State Farm Agent Team Member, you will be part of a collaborative team focused on reshaping the way insurance is approached. We're seeking individuals who are tech-savvy, socially connected, and eager to make a meaningful impact. Your responsibilities will include: Engaging with potential clients through various channels, including social media and digital platforms. Educating younger demographics on the importance of insurance and tailoring solutions to their unique needs. Leveraging modern sales techniques and technology to reach and exceed sales targets. Participating in ongoing training programs to stay updated on industry trends and product knowledge. Building a personal brand within the community through networking and events. Qualifications: Enthusiastic and self-motivated with a passion for sales. Excellent communication skills, especially in the digital space. Tech-savvy and comfortable using social media platforms for networking and lead generation. Ability to adapt to a fast-paced and evolving work environment. Eagerness to learn and grow within the insurance industry. Requirements: High school diploma or equivalent; college degree is a plus. Previous sales experience or a strong desire to pursue a career in sales. Familiarity with social media platforms and digital communication tools. A positive and proactive attitude towards challenges. Willingness to obtain relevant insurance licenses (training will be provided). How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************* Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $32k-43k yearly est. 2d ago
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  • Front Desk/ Customer Service/ Weekly Pay

    Ascend Staffing

    Customer service agent job in Las Vegas, NV

    Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Customer Service Specialist in Las Vegas, NV - What we offer. Weekly pay of $19.00 per hour. Direct deposit & debit card payment options. Health, visio Customer Service, Customer Service Specialist, Front Desk, Customer Experience, Staffing, Retail
    $19 hourly 8d ago
  • Member Experience Associate - P&C License Preferred

    AAA Northern California, Nevada & Utah 4.1company rating

    Customer service agent job in Las Vegas, NV

    The Member Experience Associate (MEA) is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to del Associate, Member Services, Customer Service, Experience, Product Sales, Operations, Automotive, Business Services
    $29k-45k yearly est. 2d ago
  • SERVICES SPECIALIST

    Accessible Space, Inc. 3.5company rating

    Customer service agent job in Las Vegas, NV

    Accessible Space, a national nonprofit provider of housing and personal care services to adults with disabilities, seeks a Full time Services Specialist in Las Vegas. The Services Specialist provides support to the Services Manager by providing direct and administrative support and mentoring staff. Duties include assisting in staff development by: meeting with staff; modeling appropriate work behaviors, directing work flow as needed; assisting staff with problem-solving. Qualifications: Minimum of three years of experience working with individuals with traumatic brain injury, developmental disabilities, or behavioral health issues. Excellent communication, problem-solving, interpersonal, and organizational skills We offer a generous compensation package - health and dental insurance, daily pay, paid time off, paid holidays, education reimbursement and much more!! We want you to join our team! You will work with the best and brightest team members.
    $29k-34k yearly est. 2d ago
  • Customer Service Specialist

    Boxabl 3.2company rating

    Customer service agent job in Las Vegas, NV

    Boxabl is an innovative construction manufacturing company based in Las Vegas, NV. Our mission is to significantly lower the cost of home ownership for everyone by designing high-quality auxiliary dwelling units that meet the highest standards of quality, strength, and sustainability. At Boxabl, we value hard-working individuals who thrive in fast-paced, ever-changing environments. If you want to live a life with real purpose, work alongside a wildly talented group of professionals to make a real difference, join us as we work to solve the national housing crisis! Job Summary In the role of Customer Service Specialist, you are the voice of Boxabl-the first point of contact for our customers. Your mission is to provide friendly, knowledgeable, and solution-focused service that builds loyalty and keeps our clients informed and excited about our groundbreaking products. Job Duties and Responsibilities Provide introductory and product info to new customers Respond to customer calls, emails, and inquiries promptly Ensure ongoing satisfaction by following up after purchases Troubleshoot product-related concerns Handle inbound leads via text, email, or phone call Qualify leads to send to our internal and external sales team Escalate complex issues when needed Collaborate with the customer service team on communication strategies Assist with other tasks as assigned Experience and Education Excellent interpersonal and communication abilities Analytical and problem-solving skills Ability to multitask and manage a high volume of interactions Strong time management and organizational habits Positive attitude with patience and professionalism Team-oriented with a collaborative mindset Work Environment/Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an open office environment that allows for collaboration inside and outside of your department. You must be able to operate standard office equipment (desktop, laptop, printer, scanner, etc.). Must be able to walk short distances and within the factory occasionally to perform job duties when necessary. You may be stationary at a laptop or desktop computer for most of your day creating and compiling, preparing, and analyzing data that may include extensive reading and/or research. May have to express or exchange ideas verbally to clients or the public and to convey detailed spoken instructions to other employees accurately, loudly, or quickly. Equal Opportunity Statement for Employment: Boxabl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Boxabl expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status
    $28k-36k yearly est. 2d ago
  • CS - Customer Service Representative (LAS)

    Atlantic Aviation FBO, Inc.

    Customer service agent job in Las Vegas, NV

    We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Representative (CSR) at LAS. Corporate aviation continues to be a viable means of travel for many who do not like the Customer Service, Customer, Representative, Retail, Airline, Aviation
    $27k-35k yearly est. 2d ago
  • Customer Service Representative

    Alphabe Insight Inc.

    Customer service agent job in Las Vegas, NV

    About Us At StyleSignPlan, we believe that every environment has a story to tell. Our journey began with a simple yet profound idea: to merge form and function in a way that leaves a lasting impression. Since then, we've embarked on a creative expedition, partnering with businesses, organizations, and individuals to craft custom signage solutions that bridge aesthetics and purpose seamlessly. Job Description Job Title: Customer Service Representative Job Summary: We are seeking a motivated and personable Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing exceptional service, resolving inquiries, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a commitment to delivering excellence. Key Responsibilities: Respond promptly to customer inquiries via phone, email, live chat, or in person. Provide accurate information about products, services, and company policies. Resolve customer complaints and issues efficiently, escalating to the appropriate department when necessary. Process orders, returns, and exchanges according to company procedures. Identify customer needs and provide tailored recommendations or solutions. Collaborate with other departments to resolve customer issues and improve overall service. Follow up with customers to ensure satisfaction and address any outstanding concerns. Stay updated on company products, promotions, and policies to provide accurate information. Maintain a professional and positive demeanor in all customer interactions. Qualifications Additional Information Benefits Opportunities for career growth and professional development. Health, dental, and vision insurance. Paid time off and holidays. Collaborative and inclusive company culture.
    $27k-35k yearly est. 2d ago
  • Stadium Representative

    AEG 4.6company rating

    Customer service agent job in Las Vegas, NV

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ASM Global ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences. Allegiant Stadium Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community though numerous diversity, inclusion, and community outreach initiatives. Essential Functions Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc. Handle complaints, disturbances, or related problems with guests and staff when applicable. Respond to guest concerns in a respectful and calm manner. Greet and guide all guests in a welcoming, friendly manner & thank all guests for coming upon ingress and egress. Answer guest questions with regard to location of a particular section, concession stands, restrooms. Help assist guests with mobile ticketing. Ensure the public safety concerns for both internally and externally. Understand the Stadium layout and policies and procedures. Respond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed. Document any challenges or issues that arise during the event. Communicate guest and management issues/concerns into the incident management system. Assist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc. Assist management in executing emergency procedures if necessary, work closely with the Guest Experience Management as needed. Manage lost & found program on event day, including logging found items in our electronic system and assisting with recovery of items. Other duties may be assigned to this position during certain events. Required Qualifications A minimum education level of: High School Diploma or its equivalency 1-2 years of in person customer service experience. Excellent interpersonal and communication skills. Strong in-person customer services experience. Ability to make quick, complex, proactive decisions under pressure with little or no supervision. Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary. Ability to work in a fast-paced environment. Motivated self-starter with a proactive attitude. Must be able to work outdoors in various weather conditions. Must be able to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet and concrete. Ability to stand for long periods of time. Ability to operate a tablet or a laptop efficiently. Must be able to work in a team environment interacting with multiple departments. Available to work non-traditional hours (nights, weekends, and holidays). Preferred Qualifications (if applicable): Experience in a supervisory role preferred. Prior facility event experience preferred. ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
    $28k-37k yearly est. 2d ago
  • Customer Service Representative

    Bedrosians Tile & Stone 4.1company rating

    Customer service agent job in Las Vegas, NV

    . Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale. You are responsible for providing information about our products including availability, price, applicati Customer Service, Customer Service Representative, Representative, Processing, Sales Representative, Retail
    $27k-34k yearly est. 2d ago
  • Service Specialist

    Aptask 4.4company rating

    Customer service agent job in Las Vegas, NV

    Job Title: Office Service Specialist Tax Work Location: Las Vegas, NV 89135 (Onsite) Pay Rate: $17-19/hr. on w2 (non- benefited) Work Schedule: M-F 8AM-5PM Client: Epiq Global: 8826-1 Job Description: Top Required Skills: Outlook 365 Suite, exposure to meeting room reservations of any type, reliability, adept at learning quickly, presents well. Additional details: Dress Code: Business Casual. NO Hoodies, logo wear, crop tops, legging-Earbuds can't be worn while in office Parking Details: Parking is FREE - Client pays Summary A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities, and receptionist services. Essential Job Responsibilities " Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule " Copy Services includes accurately producing copy, print and scan projects per written instructions " Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner " Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed. " Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance " Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns. Qualifications & Requirements " High School Diploma or GED " Minimum of 1 year work experience in a customer services field " Ability to multitask with attention to detail " Ability to resolve issues with professionalism and tact " Ability to lift or move 40 lbs. or greater " Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs. " Ability to walk, bend, kneel, stand or sit for an extended period of time About ApTask: ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-owned company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Candidate Data Collection Disclaimer: At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment. If you have any concerns or queries about your personal information, please feel free to contact our compliance team at . Applicant Consent: By submitting your application, you agree to ApTask's (*************** and , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at ************ or ***************. Message frequency may vary. Msg & data rates may apply.
    $17-19 hourly 2d ago
  • Client Services Representative II Bilingual Spanish

    Bank of America Corporation 4.7company rating

    Customer service agent job in Las Vegas, NV

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Required Qualifications: Proficient in English & Spanish 1+ years of customer/client service experience, including experience handling difficult client situations Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections Comfortable receiving ongoing performance feedback and coaching Ability to learn and adapt to new information and technology platforms Minimum of an intermediate level of proficiency with computers and current technology Desired Qualifications: * 1+ years of experience in the banking/financial industry * 1+ years of experience working in a client service capacity Skills: Attention to Detail Customer Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking Client Experience Branding Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40
    $36k-46k yearly est. 4d ago
  • Director of Guest Services-Tahiti Village-

    Yesandco

    Customer service agent job in Las Vegas, NV

    Discover Tahiti Village Resort & Spa, an island-inspired oasis. Our all-suite resort is a family friendly destination providing guests all the comforts of home with top-level amenities and beautiful landscapes. Voted "Best of Las Vegas - Family Friendly Resort" three years in a row in part due to our amazing offerings including our sandy beach pool and tropical 1/8 mile lazy river. Our summer activities are fun and engaging, our magical mermaids swim through property multiple times a week and on the weekends we feature traditional Hawaiian Luaus parties bringing island vibes and live entertainment to our Ohana. Guests can also pamper themselves at the Mahana Spa or grab a bite and drinks at 17° South Booze & Bites featuring limited gaming. Create magic with us … At Tahiti Village Resort & Spa we are looking for energetic, professional team player with excellent communications skills. Positive attitude to deliver great customer experience and support our mission to create memorable experiences for ours guests. ROLE As the Director of Guest services, your day will be centered around ensuring that all owners, guests and visitors experience service that is far beyond their expectations. Responsibility for ensuring that technical and business matters are also important pieces the Guest Services Manager position along with accuracy of guest information, however SERVICE from the team is the primary focus. RESPONSIBILITIES Be efficient, courteous and professional to achieve maximum customer satisfaction while complying with all Standard Operating Procedures and Standard of Service. Create, reinforce and streamline processes: to register guests into room, data entry accuracy, accommodating special requests whenever possible, handling guest check-in and check-out in accordance to hotel credit and cash handling policies in an efficient and friendly manner, resolving customer complaints and answering guest inquiries in connection with hotel services, in-house events, directions, local attractions, etc. Effectively handle and fulfill all guest requests and guest issues. Model the Guest Service Standards developed for the resort. Meet or exceed RCI's ratings for Gold Crown. If rating is Silver Crown or lower, strive for 5 to reach the Gold Crown level. Recruit, interview, hire and monitor training of new employees. Ensure that recruiting processes are managed to bring the best of candidates to the team Conduct coaching, counseling, and disciplinary action. Maintain a flexible work schedule. Maintain proper scheduling of employees to include auditing of employee work time. Appropriately document accidents and incidents. Ensure safety compliance at the front desk and in all office areas. Give final approval for all invoices generated by the resort for payment. Process in a timely manner all invoices generated by and for the department for payment. Monitor all training processes. Promote positive inter-departmental relationships. Ensure that front office and bell department operating costs are within budgetary guidelines. Perform all other job requests as assigned by management. Effectively lead the team to provide the highest level of service Effectively lead the team to be problem solvers and empower the team Monitor and change processes to effectively manage occupancy Lead a strong service level team. Ensure that the Guest Service Manager and Asst, Guest Service Managers are supporting the service levels required for the team. Ensure the bell team daily operation run smooth and efficient. Requirements Job Specifications: Proficient in MS Office: Outlook, Word and Excel. Excellent oral and written English communication skills. Excellent customer service skills. Minimum of five years of management experience Must have professional appearance. Basic math and budgetary skills. EEO/Drug Free Workplace Employer
    $22k-30k yearly est. 22h ago
  • Cox Communications Now Hiring Customer Retention Representative (142434)

    Cox Enterprises 4.4company rating

    Customer service agent job in Las Vegas, NV

    As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
    $64k-78k yearly est. 1d ago
  • Service Dispatcher

    The Unlimited 4.3company rating

    Customer service agent job in Las Vegas, NV

    at Hi Tech Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-25 hourly Auto-Apply 1h ago
  • P/T Customer Service Agent

    Europcar

    Customer service agent job in Las Vegas, NV

    We're seeking customer-focused team members who enjoy being helpful, staying organized, and contributing to a smooth operation. This role involves supporting customers, managing details with accuracy, and working as part of a team to keep things running efficiently. If you enjoy a fast-moving environment and take pride in delivering friendly, reliable service, this could be a great fit. You will: Support the Ready Line: Keep the ready line clean, organized, and presentable. Inspect vehicles for quality standards and immediately report any that need servicing. Ensure each vehicle includes a correct and complete checkout slip. Help customers locate their reserved vehicle and assist with luggage when required. Process Vehicle Returns: Welcome customers back with a friendly, professional attitude. Inspect returned vehicles, document mileage/fuel levels, and identify any damage. Secure keys, remove personal items, and complete paperwork to report issues. Review final rental charges with customers and answer questions clearly. What makes you a Great Fit: Current Driver's License - required Providing consistent, friendly service at every touchpoint. Performing additional duties as assigned to support overall operations. A positive, approachable demeanor with strong customer-service instincts Attention to detail and comfort with paperwork and accuracy Ability to stay organized in a high-traffic environment Strong communication skills and a team-oriented mindset Applications for this position will be accepted on an ongoing basis until the role is filled. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car , one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: *******************************
    $23k-30k yearly est. Auto-Apply 4d ago
  • Service Dispatcher

    Hi-Tech Rentals 4.1company rating

    Customer service agent job in Las Vegas, NV

    Description Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers. Demonstrate the ability to dispatch calls in an organized customer centered approach. Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift. Maintain up-to-date records of parts and job status on dispatch boards. Follows all company credit procedures for billing and COD calls. Follows all manufacturer authorization procedures prior to work being done To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business. Qualifications 1-2 years of customer service experience in a related field Knowledge of dispatch systems or logistics Demonstrates the ability to work as a team Outstanding organizational and multitasking skills Fast data entry Experience working with Microsoft Office programs Strong active listening and communication skills Completion of a satisfactory background check and drug screen is required. Must be at least 18 years of age. Benefits of Joining Our Team Medical, dental, and vision insurance coverage Optional short term disability coverage Company paid, long-term disability and life insurance coverage. Paid time off for vacations and holidays 401(k) Retirement plan with company match Competitive starting hourly rate Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $18-25 hourly Auto-Apply 1h ago
  • Call Center Talent Pool Req (Nevada)

    Freedomcare

    Customer service agent job in Las Vegas, NV

    Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Nevada office 3 days per week. Our Nevada office is in Las Vegas right off of Flamingo! **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD
    $18-22 hourly Auto-Apply 10d ago
  • Clerical/ Data Entry/ Customer Service

    Ascend Staffing

    Customer service agent job in Las Vegas, NV

    Apply today, work tomorrow, and get paid weekly! Looking for work experience? We're hiring now for Data Entry Associate in Las Vegas, NV - What we offer. Weekly pay of $13.00 per hour. Direct deposit & debit card payment options. Health, vision, dent Data Entry, Customer Service, Clerical, Staffing, Office Clerk, Data, Retail
    $13 hourly 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Bree Buckles-State Farm Agent

    Customer service agent job in Las Vegas, NV

    Benefits: 401(k) Bonus based on performance Company parties Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Company Overview: Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team as Customer Service Representative - State Farm Agent Team Member. If you are fluent in both Spanish & English, and passionate about providing exceptional service, we invite you to contribute your skills to a company that values diversity and inclusivity. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you will be a crucial link between our company and our diverse client base. Your primary responsibilities will include: Assisting bilingual clients with inquiries related to insurance policies, coverage details, and claims processes. Providing exceptional customer service through phone, email, and other communication channels. Translating documents and correspondence between English and Spanish. Collaborating with team members to ensure accurate and timely resolution of customer issues. Educating clients on insurance products and helping them make informed decisions. Qualifications: Fluent in both Spanish & English, with excellent written and verbal communication skills in both languages. Previous customer service experience in the insurance industry is a plus. Strong organizational and multitasking abilities. Empathetic and patient, with a commitment to resolving customer concerns. Familiarity with insurance terminology and policies. Requirements: High school diploma or equivalent; college degree is a plus. Relevant state insurance license preferred. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. Ability to work flexible hours to accommodate client needs. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! ******************* Bree Buckles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $27k-35k yearly est. 2d ago
  • Client Services Representative II Bilingual Spanish

    Bank of America 4.7company rating

    Customer service agent job in Las Vegas, NV

    Las Vegas, Nevada **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************************* **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified + Records data captured during client interactions accurately + Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis + Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy + Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls **Required Qualifications:** + Proficient in English & Spanish + 1+ years of customer/client service experience, including experience handling difficult client situations + Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives + Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions + Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule + Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays + Communicates effectively and confidently with all clients to make their financial lives better + Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections + Comfortable receiving ongoing performance feedback and coaching + Ability to learn and adapt to new information and technology platforms + Minimum of an intermediate level of proficiency with computers and current technology **Desired Qualifications:** + 1+ years of experience in the banking/financial industry + 1+ years of experience working in a client service capacity **Skills:** + Attention to Detail + Customer Service Management + Customer and Client Focus + Issue Management + Active Listening + Adaptability + Client Solutions Advisory + Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client Experience Branding + Fraud Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $36k-46k yearly est. 4d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Las Vegas, NV?

The average customer service agent in Las Vegas, NV earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Las Vegas, NV

$26,000

What are the biggest employers of Customer Service Agents in Las Vegas, NV?

The biggest employers of Customer Service Agents in Las Vegas, NV are:
  1. Europcar
  2. ACD Direct
  3. Maximus
  4. Employnv Youth Hub
  5. Ten Group
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