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  • Customs Specialist

    ALS Recruiting Ltd.

    Customer service agent job in Houston, TX

    Job Title: Customs Specialist About the Role We are seeking a detail-oriented and experienced Customs Specialist to join our growing team. In this role, you will be responsible for preparing and filing customs entries, ensuring compliance with U.S. Customs and Border Protection (CBP) regulations, and supporting our clients with accurate, timely documentation for import shipments. The ideal candidate is proactive, knowledgeable in customs regulations, and thrives in a fast-paced logistics environment. Key Responsibilities Prepare and submit accurate customs entries (including ISF, ABI, FDA, USDA, etc.) Review commercial documents for compliance with U.S. customs laws Classify products using the Harmonized Tariff Schedule (HTS) Communicate with CBP, carriers, freight forwarders, and clients as needed Track and monitor the clearance process to ensure timely release of cargo Maintain up-to-date knowledge on customs regulations, duty rates, and trade compliance Resolve customs holds, exams, and discrepancies Provide exceptional customer service to internal teams and external clients Qualifications 1-3+ years of experience as a Customs Entry Writer (or similar customs compliance role) Strong understanding of U.S. import regulations and customs documentation Experience with ACE/ABI systems Knowledge of HTS classification and PGA requirements Excellent communication and problem-solving skills High attention to detail and ability to multitask Customs Broker License is a plus, but not required Benefits Competitive salary based on experience 401(k) retirement plan with company match Health, dental, and vision insurance Paid time off (PTO) and paid holidays Opportunities for professional development and certification support Flexible work schedule / hybrid options (depending on experience) Friendly, supportive team culture
    $31k-58k yearly est. 1d ago
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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service agent job in Houston, TX

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    $32k-36k yearly est. 9d ago
  • Bilingual Spanish Customer Service Agent

    Teksystems 4.4company rating

    Customer service agent job in Houston, TX

    As a Customer Experience Agent, you are the first point of contact and the voice of the Client for our members. Your primary responsibility is to deliver exceptional, empathetic, and efficient service - turning moments of concern into moments of reassurance. This role is fundamental to building trust with our members and delivering on our promise to improve every life. As a Customer Experience Agent, you will: -Respond to inbound inquiries from our Medicare Advantage members, providing accurate, timely, and warm support. -Navigate complex issues related to benefits, claims, enrollment, and clinical services, advocating for members' needs while collaborating with internal teams to ensure full resolution. -Embody a customer-first mindset by actively listening to needs, de-escalating concerns, and providing personalized, compassionate support. -Use our internal systems and tools confidently to access member information while keeping your focus on the human connection behind every interaction. -Contribute to a culture of continuous improvement by documenting interactions and sharing feedback trends to improve both processes and experiences. -Adhere to all operational procedures and regulatory requirements to ensure compliance and protect member information. *Skills* Bilingual, Spanish, Empathy, Customer support, Customer service, Help desk support, Outbound, Support, Technical support, Call center, Help desk, Customer service oriented, Customer service skills, Inbound Memory Care, Hospice, Oncology *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Houston, TX. *Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Houston,TX. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-24 hourly 2d ago
  • Customer Service Representative

    Murray Resources-Best Staffing Agency

    Customer service agent job in Houston, TX

    A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities. Location: Houston, TX Salary: $70,000-$80,000 Position Type: Direct Hire Responsibilities: Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness. Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution. Track and follow up on pending information or documentation to keep projects and orders moving forward. Prioritize workload and respond quickly to changing demands or urgent requests. Provide excellent customer service and maintain strong relationships with clients. Maintain detailed records and ensure all systems are updated accurately. Collaborate cross-functionally within the warehouse and office to resolve issues efficiently. Requirements: Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment. Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting. Strong communication and problem-solving skills; able to think quickly and adapt. Experience with project management or coordinating multiple moving parts preferred. Industry experience in chemicals or chemical sales support is a plus but not required. Proficient in Microsoft Office and ERP/order management systems. Must be able to work fully on site and collaborate closely with team members across departments.
    $25k-33k yearly est. 1d ago
  • Customer Service Representative

    Hamilton Barnes 🌳

    Customer service agent job in Houston, TX

    We are looking for a dynamic and motivated Customer Service Representative who is passionate about delivering outstanding customer experiences. The Customer Service Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions. Responsibilities Provide timely and effective customer service through phone, email, and online chat channels. Resolve customer inquiries related to products, billing, services, and technical support. Accurately log and track customer interactions using the internal system. Troubleshoot and resolve customer issues, escalating complex cases as necessary. Offer product and service information, helping customers make informed decisions. Assist with onboarding new customers and explaining company policies and procedures. Collaborate with team members to improve customer experience and operational processes. Follow up with customers to ensure issues have been resolved to their satisfaction. Stay updated on company products, services, promotions, and any changes in procedures. Qualifications High school diploma or equivalent (Bachelor's degree preferred). Proven experience in a customer service role, preferably in the telecommunications or technology industry. Strong communication skills, both verbal and written. Ability to multitask and manage time effectively in a fast-paced environment. Proficiency in customer service software, CRM systems, and Microsoft Office Suite. Problem-solving skills and attention to detail. Positive attitude and a passion for helping people. Ability to work independently and as part of a team. If you're interested in this position, please apply with your updated resume.
    $25k-33k yearly est. 5d ago
  • Customer Service Representative - Energy Sector

    Primary Services 4.4company rating

    Customer service agent job in Houston, TX

    Support customers at critical moments while building a career with long-term potential. Contribute to a positive, people-focused culture within a globally scaled energy organization. This role offers meaningful work, professional development, and clear pathways for growth. Primary Services is looking for a Customer Service Representative to support a large, well-established organization in the energy sector. This role sits within a high-volume customer operations environment where service quality and accuracy directly impact customer experience and business performance. As a Customer Service Representative, you will serve as a key point of contact for customers, supporting both inbound and outbound interactions while partnering with internal teams to resolve issues efficiently. Responsibilities Answer inbound customer calls related to billing, account updates, and online portal access. Make outbound calls to follow up on customer requests and assist with issue resolution. Process payments, refunds, and service-related tickets accurately and in a timely manner. Route new and renewal sales inquiries to the appropriate internal teams. Provide professional, accurate, and customer-focused support across all interactions. Collaborate with Care, Billing, and Sales teams to resolve customer issues efficiently. Meet defined performance metrics, including quality standards, average handle time, and service levels. Share customer feedback and insights to support process improvement and retention initiatives. Manage customer communications through email and chat channels in addition to phone support. Qualifications 1-3 years of call center or customer service experience required. Experience within the retail energy industry or regulated utility markets preferred. Ability to type at least 40 words per minute while navigating multiple systems. Proficiency with Microsoft Outlook, Word, Excel, and CRM platforms. Experience handling billing inquiries, payments, or account servicing preferred. Ability to manage a high-volume workload with consistent accuracy. Availability for occasional overtime based on business needs. Authorization to work in the United States without sponsorship.
    $25k-33k yearly est. 2d ago
  • Specialist 1, FMO Customer Support Agent

    Houston Independent School District 4.2company rating

    Customer service agent job in Houston, TX

    Department: Maintenance - Central Contract Months:12 Salary Range: $45,000.00 - $55,000.00 Academic Year: [[fiscal Year]] This position is part of the FMO Administrative Services team that supports Facilities, Maintenance & Operations (FMO) as essential personnel. The Call Center and Data Support agents work in a contact center environment performing call center operations as the initial point-of-contact for all schools and auxiliary facilities' maintenance concerns. The department provides a range of specialized support services that consist of maintenance service requests, work order confirmations, payroll processing, purchase requisitions, and special project data entry. Coordinates with other departments, vendors, schools, and community stakeholders providing information in response to general inquiries ensuring delivery of excellent customer service. MAJOR DUTIES & RESPONSIBILITIES 1. Receives and evaluates FMO calls and concerns to create maintenance notification service requests according to priority level. Track and document maintenance work order requests. 2. Conducts and provides in-office and remote support for emergency response communication during business hours and after hours for inclement weather and unforeseen emergent events. 3. Assists leadership team with follow-up and settlement of customer inquiries/concerns. 4. Process payroll for FMO departments and assists with all payroll-related concerns. 5. Creates purchase requisitions/ shopping carts for FMO including emergency requests and all monthly and miscellaneous orders for Custodial Operations. MAJOR DUTIES & RESPONSIBILITIES CONTINUED N/A EDUCATION High School Diploma or GED WORK EXPERIENCE 1 to 3 years SKILL AND/OR REQUIRED LICENSING/CERTIFICATION SAP, Time Clock Plus, Microsoft Office, CISCO Finesse, Office equipment (computer, copier, etc.), SharePoint LEADERSHIP RESPONSIBILITIES No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice, and training to staff. WORK COMPLEXITY/INDEPENDENT JUDGMENT Work involves the application of moderately complex procedures and tasks that are quite varied. Independent judgment is often required to select and apply the most appropriate of available resources. Ongoing supervision is provided on an "as needed" basis. BUDGET AUTHORITY No budget development activity is required. PROBLEM SOLVING Decisions are made on routine matters affecting few individuals and usually within the confines of the job's own department. Specific job activities and results are typically reviewed closely. There are limited requirements for developing new ideas or changes in methods, procedures, or services. IMPACT OF DECISIONS Follows rules and procedures. Decisions can have major impact to HISD operations. COMMUNICATION/INTERACTIONS Information sharing - gives and receives information such as options, technical direction, instructions, and reporting results. Interactions are mostly with customers, direct supervisors, colleagues within Call Center and Data Support department, and other district-wide personnel CUSTOMER RELATIONSHIPS Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, requests for information, and coordinates appropriate follow-up. May handle escalated issues. WORKING/ENVIRONMENTAL CONDITIONS Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 15 pounds. Houston Independent School District is an equal opportunity employer.
    $45k-55k yearly 9d ago
  • Customer Service

    Baskin-Robbins-Spring 4.0company rating

    Customer service agent job in Spring, TX

    Baskin Robbins Spring in Spring, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Follow Brand standards, recipes and systems Follow safety, food safety and sanitation guidelines; comply with all applicable laws Maintain clean and neat work environment Team Environment Work well and interacts with others respectfully Respond positively to coaching and feedback Communicate with team members Able to learn and execute multiple tasks Qualifications Execute restaurant standards and marketing initiatives Handle POS transactions and payments with accuracy Prepare and deliver all products according to Brand standards Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Basic computer skills Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) We are looking forward to reading your application.
    $23k-29k yearly est. 60d+ ago
  • Call Center Agent (Humble)

    Avenue360 Health and Wellness 4.3company rating

    Customer service agent job in Houston, TX

    About Us Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs. What we have to offer Our Compensation Package Includes: Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days) Medical, Dental, and Vision 401K match up to 4%. Company paid Life Insurance Company paid Short Term and Long-Term Disability Employee Assistance Program Overview: Call Center Agent interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. Duties and Responsibilities: · Self-motivated learner, with positive attitude, sense of optimism, ownership and commitment. · Properly greet callers, collect and or provide information based on purpose of call and script requirements. · Conduct outreach calls, and general outbound calling. · Assist callers/patients as needed, find solutions to questions, and provide amazing contract experience. · Willingness to come in and help people every day, and get up and do it again tomorrow. · Handle all aspects of patient appointment scheduling and referrals. · Ability to use proper language, grammar and style, in verbal and written communications. · Ability to understand basic health care industry terms (e.g. primary care, provider, benefits, HIPAA). · Ability to research information using available resources, reference FAQ's, and other information resources. · Quick and accurate keyboard typing and navigation with mouse. · Respond to customer emails and other non-phone inquiries/communications. · Complete any required data entry, call logging and or reporting. · Working knowledge in a MS Windows environment, Email, Online/Electronic Forms, Websites. Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements: · High school graduate or equivalent required. · Bilingual - English/Spanish strongly preferred, with the ability to read, write, interpret and disseminate information. · Medical Assistant experience or clinical office support experience highly preferred. · Customer service oriented · Pleasant, professional, and articulate phone voice. · Ability to handle multiple incoming callers/patients, tasks and responsibilities. · Strong verbal and written grammar skills. · Accurate keyboard typing, data-entry and mouse navigation skills. · Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites. · Basic knowledge such as math, alphabetical or numerical filing may also be required. · Patient scheduling experience. · Strong knowledge in Medical Terminology. · Arrives at workstation on time, ready to work, and demonstrates minimal absenteeism. Continuing Education and Training Requirements: Participates in training required by the funding source and/or required by licensing board. JOB CODE: Req 1717
    $23k-31k yearly est. 40d ago
  • Customer Service Agent

    Remote Career 4.1company rating

    Customer service agent job in Texas City, TX

    Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
    $25k-32k yearly est. 60d+ ago
  • Customer Service Agent / Order Entry Specialist

    Peakopia LLC

    Customer service agent job in Houston, TX

    Job DescriptionBenefits: Competitive salary Employee discounts Paid time off Training & development The Customer Service Agent is responsible for accurately taking customer orders, entering them into the system, and serving as a primary point of contact between customers, sales, and operations. This role is critical to execution qualityerrors directly impact margins, inventory, and customer satisfaction. The ideal candidate is detail-oriented, calm under pressure, and understands the pace and urgency of wholesale produce distribution. Key Responsibilities Order Entry & Customer Support Receive customer orders via phone, email, text, or WhatsApp Accurately enter orders into the ERP system with correct items, pack sizes, quantities, pricing, and delivery dates Confirm order details with customers when needed to avoid errors Handle same-day changes, add-ons, substitutions, and cancellations Customer Communication Serve as a professional, responsive contact for assigned customers Communicate product availability, substitutions, shortages, and delivery updates Escalate pricing, credit, or exception issues to sales or management promptly Maintain a service-first mindset while enforcing company processes Coordination with Internal Teams Work closely with sales to ensure orders align with customer pricing and agreements Coordinate with warehouse and logistics teams on pickup and delivery timing Communicate discrepancies, backorders, or system issues immediately Accuracy, Documentation & Process Maintain high order accuracy standards Follow SOPs for order cut-off times, confirmations, and changes Document customer communications and special instructions Support traceability, food safety, and compliance requirements Required Qualifications 13 years of customer service, order entry, or administrative experience Strong attention to detail and organizational skills Ability to multitask in a fast-paced, time-sensitive environment Clear and professional communication skills Basic computer proficiency (ERP, email, spreadsheets) Ability to work early hours and handle daily order deadlines Preferred Qualifications Experience in wholesale produce, food distribution, or logistics Bilingual (English/Spanish) strongly preferred Familiarity with pack sizes, counts, and produce terminology Experience with ERP or order management systems Core Competencies Accuracy under pressure Customer-first communication Reliability and accountability Team collaboration Process discipline
    $23k-30k yearly est. 15d ago
  • Customer Service Agent

    Jobsultant Solutions

    Customer service agent job in Houston, TX

    Travel has reopened worldwide. Our company is in need of Remote Travel Consultants across the US to book travel for leisure, business, wedding, and sports travel. If you have customer service or sales experience along with a charming and creative personality this is the perfect opportunity for you. Join our team of agents and create awesome vacation packages. All high spirited and positive individuals welcome to apply. Full -Time or Part- Time Flexible Schedule-Work From Anywhere NO Experience needed Full Training provided Earn Your Travel Certification Must be willing to learn and coachable Must have Computer/Laptop with internet access.
    $23k-30k yearly est. 60d+ ago
  • Customer Service

    THV Insurance Agency

    Customer service agent job in Houston, TX

    Thv Insurance Agency Llc in Houston, TX is looking for 3 customer service representatives to join our strong team. We are located on 14405 Walters Rd Ste 144 Houston TX 77014. Our ideal candidate is attentive, punctual, and hard-working. Benefits Base Salary Bonus PTO Paid Holidays Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Support Sales Team with services customers may have Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers Bilingual in English and Vietnamese We are looking forward to receiving your application. Thank you.
    $23k-30k yearly est. 60d+ ago
  • Call Center Representative

    Spring Branch Community Health Center 4.3company rating

    Customer service agent job in Houston, TX

    The Call Center Representative is responsible for providing timely and professional customer service to incoming phone calls specifically for appointment scheduling. The Call Center Rep will answer incoming calls for lab results, refill requests and schedule patient appointments, manage the provider's schedules in all medical departments according to set protocol of each department and direct all incoming calls of the call system in a manner that will enhance corporate image and increase customer satisfaction. In occasion to serve as back up for Front Desk staff shortage by performing any front office duties under the direction of the Site Supervisor. QUALIFICATIONS: * High School Diploma or GED. * Bilingual- English/Spanish is required. * Able to work a flexible schedule. * Previous experience in a Medical Setting preferred. * Ability to manage multiple phone lines and incoming calls in timely manner. * Ability to read and interpret documents, such as policies, procedure manuals, and reports. * Data entry proficient. * Experience with Electronic Medical Records Systems Preferred * Minimum of 2 years Healthcare Call Center experience or 2 years of Customer Service Call Center experience. * Professional and Positive attitude and able to communicate with all levels of management and more importantly with our patients. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Responsible for answering incoming calls in a courteous and professional manner, address questions and route calls accordingly. * Takes all incoming calls, facilitates patient needs, and documents all communication into the chart. * Always ensure patient confidentiality. * Schedule all appointments for all departments and clinics based on approved protocol for each department's registration area into the Practice Management System. * Responsible in assisting and maintaining the patients' demographic information and insert new/updated clinical and administrative documentation in charts. * Ensures that all patients inquiries are advised on the sliding fee scale and makes adjustments accordingly. * Gathers third party payment information, records charges, and bills patients for services provided as indicated on the encounter form. * Processes the charge entry into the Electronic Medical Records system. * Schedule all incoming phone appointments using specific protocols for each department/ provider with a high degree of accuracy. * Verify via the telephone all patient information including demographic, insurance and payment balance according to policy and instruct patients accordingly in preparation of their appointment such as the need to come in early if they need to be put on the sliding fee scale, what payment method are accepted and reminders of co-payment need to be paid at the time of service for privately insured patients. * Receives requests from pharmacy or other providers and contacts patients with messages, to include scheduling of appointments, lab orders, or other needs, and complete documentation. * Assists with lab callbacks or other clerical/phone tasks. * Addresses incoming calls for lab results and schedules follow up appointments according to directions of provider. * Alerts Site Supervisor of any pending patient requests for refills, lab results, or any other requests that have not been addressed by clinical staff or providers in a timely manner outlined by the "Telephone Triage Guide". * Provides excellent internal/external customer service. * Performs other duties as assigned. * All Health Center staff members have emergency and disaster response responsibilities. Participates in all safety programs which may include assignment to an emergency response team.
    $33k-39k yearly est. 60d+ ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Customer service agent job in Pasadena, TX

    Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials * Positive attitude * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality Compensation * The highest in the wireless industry
    $26k-31k yearly est. Auto-Apply 60d+ ago
  • Bilingual Call Center Representative I

    Southwest Water Texas 4.1company rating

    Customer service agent job in Sugar Land, TX

    This position is intended to perform Customer Care Functions at an entry level. This position requires significant direction from more experienced department personnel. This position will solicit approaches for performing Customer Care Functions from the more experienced members of the Customer Care team, and seek approval before making changes. What We Offer * Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays * Health and Wellness Benefits: The first day of the month after your start, you'll have access to your health, dental, prescription and vision benefits to help you stay well. * 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution. * Grow With Us: Professional development opportunities through training, professional certifications, and education allowance. * Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few. * Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization. What You'll Do ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position will be willing and able to perform the following duties and others as assigned: * Receives, evaluates, and answers customer inquiries (phone or correspondence) in a courteous, professional, and timely manner. * Processes service orders to the field, taking ownership of the customer inquiry to provide complete customer satisfaction. * Estimate adjustments to consumption and escalate to the manager to provide credit adjustments. * Make outbound calls to customers as necessary. * Works within established guidelines and policies. What You'll Bring Education * High School Diploma or GED Work Experience * 1 year of directly related experience in customer care. * Must be biligual Work Environment Office Based Role
    $32k-39k yearly est. 14d ago
  • Passenger Service Ramp Agent

    G2 Secure Staff 4.6company rating

    Customer service agent job in Houston, TX

    Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitorsticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and baggage service. Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS: EDUCATION AND EXPERIENCE * High School diploma or equivalent. * Computer experience necessary. * Previous Customer Service experience preferred * Must be 18 years of age or older. * Must have a working telephone number for contact. * Must have reliable telephone and transportation. PERSONAL AND PHYSICAL REQUIREMENTS: * Treat all information as confidential. * Possess the tact to deal with all levels of situations, client representatives, employees and the public. * Ability to communicate clearly and concisely in verbal and written communication. * Must be able to read, write, understand and carry out instructions in English. * Must be able to stand/walk in terminal area throughout the scheduled shift. * Must be able to consistently push, pull and lift 50 to 70 lbs. * Must be able to carry oversized bags (ski bags, snow board bags, boot bags, etc.) 100 to 125 yards. * Must pass pre-employment and random drug tests. * Must complete a criminal background check. * Must meet necessary requirements to obtain a security sensitive identification badge. * Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: * Greet passengers, clients and airline personnel in a courteous and professional manner. * Reads and understands letters and numbers in order to accurately pre-screen passenger tickets and determine city destination/gate locations (International & Domestic destinations) from reference documents. * Provide general information to passengers, give directions and flight information. * Actively particpate in the company's safety management system (SMS) * Provide special services (courtesy chairs/bag carts) as required. * Direct large pieces of luggage, pets and other checked articles too large to be dispatched in the baggage handling system to oversize. * Summon the security supervisor and refer difficult or uncooperative passengers to security. * Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. * Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. * Attend meetings and inservices as required. * Utilize appropriate communications channels and maintain records, reports and files as required. * Must be in proper uniform or business attire as directed by company officials. * Identification badges must always be visible. * Adhere to company policies and procedures and participate in achievement of company objectives. * Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. * Perform other duties as requested.
    $23k-30k yearly est. 60d+ ago
  • Part-Time Command Center Operator

    Asmglobal

    Customer service agent job in Houston, TX

    Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Part-Time Command Center Operator at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one-of-a-kind premier facility with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome (“The” Astrodome), and NRG Arena. We are seeking a unique Part-Time Command Center Operator to join our Security team. Under general supervision, the Command Center Operator is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds, monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and Responsibilities Include the following: Monitor all surveillance and access control equipment contained by the facility. Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. Establish and maintain effective working relationships with all entities who maintain business offices on facility. Maintain records and compile reports for management on an as needed basis. Work irregular schedule to ensure command center camera operator coverage for all events and day-to-day activities scheduled in the facility, as required. May perform other duties as assigned. Supervisory Responsibilities Not Applicable. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engage in decisions related to camera (CCTV) operation and investigation in a prompt and decisive manner during crisis situations. Work independently, exercising judgment and initiative. Maintain an effective working relationship with clients, employees, contract security, public safety officials, patrons, and others encountered in the course of employment. Follow oral and written instructions and communicate effectively with others in both oral and written form. Maintain and handle confidential information. Education and/or Experience At least one (1) year related experience and/or training required. Skills and Abilities Good written, verbal and computer skills. Ability to organize, prioritize, and direct contract security according to tenant requests and deadlines. Ability to work effectively under pressure during major/on-going events. The ability to remain focused and produce accurate results with first responders and/or investigators standing by. Remain flexible and adjust to situations as they occur. Work in a fast-paced environment. Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays. Computer Skills Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV and Security Systems. Other Qualifications Be licensed to operate a motor vehicle in the United States. Possess any appropriate licenses as required by the State. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to move around NRG Park to include NRG Stadium, NRG Center, NRG Arena, NRG Astrodome, and NRG Park property. To talk to and interact with tenants, contractors, guests, and staff. This position may be required to work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application. How To Apply Only the first 150 resumes received will be considered. Applicants that need reasonable accommodations to complete the application process may contact the Human Resourced Department *************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor
    $23k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Teksystems 4.4company rating

    Customer service agent job in Houston, TX

    Stays current with title/salvage laws in multiple states Act as cashier to those coming in to pick up vehicle/title Responds to customer questions, complaints and requests. Resolves problems encountered in the effort to transfer title ownership. File, Process incoming mail Organize files and documents in alphabetical order Pay: $17hr Shift: Monday to Friday from 8am to 5pm Location: Houston, TX *Top Skills Details* Customer service Help desk support Customer support Help desk Support *Additional Skills & Qualifications* customer service role in Houston Texas *Experience Level* Entry Level *Job Type & Location*This is a Contract to Hire position based out of Houston, TX 77038. *Pay and Benefits*The pay range for this position is $15.50 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Houston,TX 77038. *Application Deadline*This position is anticipated to close on Jan 19, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $15.5-15.5 hourly 2d ago
  • Call Center Agent

    Houston Area Community Services, Inc. 4.3company rating

    Customer service agent job in Humble, TX

    Call Center Representative interacts with callers/patients by phone and other means of communication, to schedule appts, provide information, and provide an amazing contact experience. Essential Functions Essential functions are those tasks, duties, and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Self-motivated learner, with positive attitude, sense of optimism, ownership and commitment. Properly greet callers, collect and or provide information based on purpose of call and script requirements. Conduct outreach calls, and general outbound calling. Assist callers/patients as needed, find solutions to questions, and provide amazing contract experience. Willingness to come in and help people every day, and get up and do it again tomorrow. Handle all aspects of patient appointment scheduling and referrals. Ability to use proper language, grammar and style, in verbal and written communications. Ability to understand basic health care industry terms (e.g. primary care, provider, benefits, HIPAA). Ability to research information using available resources, reference FAQ's, and other information resources. Quick and accurate keyboard typing and navigation with mouse. Respond to customer emails and other non-phone inquiries/communications. Complete any required data entry, call logging and or reporting. Working knowledge in a MS Windows environment, Email, Online/Electronic Forms, Websites. Education & Training Requirements High school graduate or equivalent required. Bilingual - English/Spanish strongly preferred, with the ability to read, write, interpret and disseminate information. Medical Assistant experience or clinical office support experience highly preferred. Customer service oriented. Work Experience Requirements Pleasant, professional, and articulate phone voice. Ability to handle multiple incoming callers/patients, tasks and responsibilities. Strong verbal and written grammar skills. Accurate keyboard typing, data-entry and mouse navigation skills. Working computer knowledge of MS Windows, Email, Online/Electronic forms, and websites. Basic knowledge such as math, alphabetical or numerical filing may also be required. Patient scheduling experience. Strong knowledge in Medical Terminology.
    $23k-31k yearly est. Auto-Apply 60d+ ago

Learn more about customer service agent jobs

How much does a customer service agent earn in League City, TX?

The average customer service agent in League City, TX earns between $20,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in League City, TX

$26,000

What are the biggest employers of Customer Service Agents in League City, TX?

The biggest employers of Customer Service Agents in League City, TX are:
  1. Customer Service Solutions, Inc.
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