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Customer service agent jobs in Logan, UT

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  • B2C Customer Experience Associate

    Revelyst

    Customer service agent job in Hyde Park, UT

    **Would you like to talk about hunting and fishing and outdoor products all day with consumers with the same passions?** That is what makes Revelyst consumer experience top notch. Revelyst Brands include Bushnell, Camp Chef, Primos, Champion, Simms Fishing, Stone Glacier, Blackhawk and more. In this role the you are the primary contact with consumers wanting information or asking questions about our products. You will, with training, be quickly able to offer technical expertise as part of providing excellent service through email, chats and phone interactions. The Consumer Experience Representative is responsible for all aspects of order processing from initial purchase until the consumer is satisfied with the delivery of their order. **Major Responsibilities:** - Primary responder to incoming consumer calls. - Return all telephone calls and emails from consumer within 24 hours. - Enter and manage customer orders with 100% accuracy. - Coordinate consumer returns and create return shipping documentation. - Communicate sales orders changes to all appropriate departments. - Develop and maintain positive relations with consumers and staff. - Effectively present information and respond to questions from management and team members. - Maintain excellent service to all consumers and sales reps. - Demonstrate initiative and problem solving skills. **Job Requirements:** - 2 years of experience in customer service - Must be able to type 35-40 WPM - Must be technically inclined - Energetic phone skills - must trouble shoot consumer product problems - Able to disassemble and reassemble top selling products by end of the 3 month probationary period **Skills and Abilities:** + Strong service focus + Self-starter with a "Can do" attitude + Consistent attendance and reliability + Excellent verbal, written and interpersonal communication skills. Strong telephone and communication skills essential. Solid comprehension, listening and negotiating skills. + Ability to maintain a high level of energy with a sense of urgency + Excellent intuitive, analytical and problem-solving skills and follow up skills. + Strong collaborative team player the ability to establish and maintain positive and effective working relationships + Able to multi-task + Strong time management skills are essential + Ability to execute tasks with a high degree of accuracy and attention to detail Working Conditions: - Ability to handle multitasking in a fast pace environment - Computer terminal use 8 hours per day. - Moving boxes of products for shipping. - Ability to lift 25 pounds unassisted. - Standard Office w/Warehouse **Pay Range:** Hourly Rate: $15.90 - $19.50 The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer. We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission! Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory. Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled **Revelyst is a collective of makers that design and manufacture performance gear and precision technologies. Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue new innovations that redefine what is humanly possible in the outdoors. Portfolio brands include Foresight Sports, Bushnell Golf, Fox, Bell, Giro, CamelBak, Bushnell, Simms Fishing and more.** Revelyst is an equal opportunity employer. All applicants are considered for employment without regard race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, and any other characteristics protected by law. The EEO Law poster is available here: **************************************************************** If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ******************** . Please note that this email address is for accommodation purposes only. Revelyst will not respond to inquiries for other purposes.
    $15.9-19.5 hourly 5d ago
  • Customer Loyalty Specialist (Logan, UT)

    It Works 3.7company rating

    Customer service agent job in Logan, UT

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Customer Loyalty Professionals act as advocates, building confidence in our business to ensure our customers feel safe and protected. We are looking for individuals that excel in using problem-solving skills to find a solution that will benefit both our customers and our business. Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist, you will have the support of a Supervisor and Performance Specialist, both of whom will coach you regularly to ensure success. Throughout your employment, you will receive continual education on policies, procedures, and soft skills. Who We are Looking For: We are looking for individuals with a desire to deliver world-class customer service, a love for problem-solving, and a passion for proactively building a career. Training: Paid, Mandatory In-person Training Monday - Friday Starting Rate: $16.75/hr + Commissions We want you to grow with us! Potential to make up to $18.25/hr within your first year. *Promotions and compensation are dependent on performance and are not guaranteed* Job responsibilities: Deescalate customers and find resolutions for complex issues Build genuine rapport with people and effectively assist customers with confidence, professionalism, and empathy. Must be willing and able to offer customer savings incentives for our Partner Insurance Agency, Solar and NRG, and customer referral programs. (Disclaimer: You will not be required to sell insurance) Actively answer incoming phone calls to support customers in addressing their product or service inquiries. Retain new and end-of-term customers through resolving customer issues and renewal offers by utilizing active listening and effective sales and communication techniques. What will make you successful: Sales and communication skills (or a desire to learn these skills) Strategic minded, Self-Motivated, and consistently excellent De-escalation skills Passion for providing quality customer service Verbal and written communication skills Computer Savvy (Ex. 40+ WPM, ability to navigate different/new software). Well-versed in smart home technology and the products that we offer Minimum Requirements: Must be able to reliably commute to our Logan, UT office Must be at least 18 years old NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.
    $16.8-18.3 hourly 60d+ ago
  • Customer Loyalty Specialist (Logan, UT)

    Vivint 4.6company rating

    Customer service agent job in Logan, UT

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. Customer Loyalty Professionals act as advocates, building confidence in our business to ensure our customers feel safe and protected. We are looking for individuals that excel in using problem-solving skills to find a solution that will benefit both our customers and our business. Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist, you will have the support of a Supervisor and Performance Specialist, both of whom will coach you regularly to ensure success. Throughout your employment, you will receive continual education on policies, procedures, and soft skills. Who We are Looking For: We are looking for individuals with a desire to deliver world-class customer service, a love for problem-solving, and a passion for proactively building a career. Training: Paid, Mandatory In-person Training Monday - Friday Starting Rate: $16.75/hr + Commissions We want you to grow with us! Potential to make up to $18.25/hr within your first year. *Promotions and compensation are dependent on performance and are not guaranteed* Job responsibilities: + Deescalate customers and find resolutions for complex issues + Build genuine rapport with people and effectively assist customers with confidence, professionalism, and empathy. + Must be willing and able to offer customer savings incentives for our Partner Insurance Agency, Solar and NRG, and customer referral programs. (Disclaimer: You will not be required to sell insurance) + Actively answer incoming phone calls to support customers in addressing their product or service inquiries. + Retain new and end-of-term customers through resolving customer issues and renewal offers by utilizing active listening and effective sales and communication techniques. What will make you successful: + Sales and communication skills (or a desire to learn these skills) + Strategic minded, Self-Motivated, and consistently excellent + De-escalation skills + Passion for providing quality customer service + Verbal and written communication skills + Computer Savvy (Ex. 40+ WPM, ability to navigate different/new software). + Well-versed in smart home technology and the products that we offer Minimum Requirements: + Must be able to reliably commute to our Logan, UT office + Must be at least 18 years old NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
    $16.8-18.3 hourly 60d+ ago
  • Customer Service Rep - Seasonal FT

    Rollins 4.7company rating

    Customer service agent job in Logan, UT

    Do you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for full-time Customer Service Reps to join our team and be the foundation of our success as an organization. Who is Fox? Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service. We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS. What We Offer Starting from $16.00 hourly Empowering and positive workplace culture Strong potential and room for growth with an Individualized Leadership Plan for every team member Paid hands-on training opportunities Referral bonuses If moved to a permanent employee, we offer the following benefits: Competitive Health Insurance including Medical, Dental, and Vision for full-time employees 401k with a generous company match PTO after just 30 days for Full-time individuals Paid Holidays Bereavement leave Employee Stock Purchase Plan Responsibilities A Day in the life of a Customer Service Representative As a Customer Service Representative (CSR) at Fox, you will have the opportunity to communicate with Fox's awesome customer service base! You will answer inbound phone calls, emails and texts, and make outbound calls as needed. You will ensure our customers receive excellent service and communication as you help schedule and reschedule appointments, manage billing information and resolve conflicts or complaints that may arise with our customers. Daily you will optimize and ensure our technician's routes and schedules are successful. As you are engaged and participate in meetings and training, you will be continually empowered to develop leadership skills and abilities to foster growth and unlock potential. Qualifications What We Are Looking For High School Diploma or equivalent required One to two years of customer service experience preferred Must be comfortable speaking on the phone Experience with computer database systems/software Positive and professional dress, communication and demeanor Excellent communication skills, including excellent reading and writing skills Genuine personality, confident in self, and in office and customer service skills Ability to speak Spanish is a huge plus Must be open to working Saturdays at least once per month Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer
    $16 hourly Auto-Apply 7d ago
  • Customer Service Associate

    Clearfield Velocity Car Wash 4.3company rating

    Customer service agent job in Clearfield, UT

    Are you an energetic team-player that loves the outdoors?! If so, we want you! Velocity Car Wash is looking to add members to the team! We are looking for energetic people who want to contribute to a fun atmosphere. Our mission is to be fast, clean, dry and shiny in minutes. We value our team members as Family and realize if we love them our customers will love us. Our team members help hundreds of customers a day and enjoy the beautiful scenery while working outdoors! Your responsibilities will include Greeting Customers and helping them through the line Explain different Wash options and show them the savings of our Monthly Fast Passes Collect payment and Contact information Help clients change plans and payment information Keep the checkout area and Wash Areas clean and orderly Job Requirements: 16 years old with a Valid Driver's License Professional Appearance Standards Must be a dependable, friendly, and responsible team member Excellent communication and customer service skills Are able to work various hours, weekends, and holidays At this time, we are looking for FT employees with at least one weekend availabity At Velocity Car Wash we have our Base pay starting at $13.00 with the opportunity to earn commission and tips! We offer Cross Training, Advancement & Promotion Opportunities for you to grow with our company. We do offer Health benefits including Vision, Dental and Life to our full-time employees! Come join our Family and Apply today!
    $13 hourly 60d+ ago
  • Customer Service Representative - Part Time Patient Registration

    R1 Revenue Cycle Management

    Customer service agent job in Tremonton, UT

    Shift Hours: Tuesday 5pm - 5am, Thursday 5am - 5pm, and rotating Saturday and Sunday 5am - 5pm R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Customer Service Representative, you'll work to help our patients check into the Emergency Department. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions. To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire. Here's what you can expect working in Patient Registration (Customer Service): * Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care. * Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time. * Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job. * A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc. Requirements: * High School Diploma or GED * Excellent customer service experience For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $15-20.3 hourly Auto-Apply 4d ago
  • Customer Service Rep(07588) - 1 W. Main St.

    Domino's Franchise

    Customer service agent job in Tremonton, UT

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 4. Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Additional Information Additional Job Details Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 2d ago
  • Customer Care Specialist

    Serenity Mental Health Centers 3.7company rating

    Customer service agent job in Layton, UT

    Customer Care Specialist - No Healthcare Experience Needed Make a Meaningful Impact - Bring Compassion, We'll Provide the Training At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step. 💡 No medical experience required. We provide full paid training and national certification. About the Role As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience. Key Responsibilities: Deliver one-on-one support during patient treatment sessions Operate and monitor TMS equipment (training provided) Encourage patients using positive tools like journaling, goal-setting, and mindfulness Maintain accurate session records and communicate with medical staff Create a warm, supportive environment for every patient About Serenity Healthcare Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more. Ready to Make a Difference? Apply now and be the reason someone finds hope again. Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply. Requirements Who We're Looking For We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in: Customer service, hospitality, education, retail, or similar people-facing roles A passion for supporting others through tough times Strong emotional intelligence and a calm, kind demeanor Minimum Requirements: 2+ years of full-time professional experience (any industry) Clear, professional verbal and written communication skills High level of empathy, patience, and emotional resilience Punctual, dependable, and open to feedback Must be authorized to work in the U.S. Background check and drug screening required Benefits Why Join Serenity Healthcare? At Serenity, you'll do more than work - you'll help people take back their lives. Benefits Include: 90% employer-paid medical, dental & vision 10 PTO days (15 after 1 year) + 10 paid holidays 401(k) Rapid promotion opportunities as we grow Positive, mission-driven culture where your contribution matters
    $30k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative

    Ace Handyman Services Northwest Utah

    Customer service agent job in Tremonton, UT

    Responsive recruiter Benefits: Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Paid time off Training & development About Us: Ace Handyman Services is a nationally recognized, locally-owned franchise and a division of the trusted Ace Hardware brand. We are dedicated to providing homeowners and businesses with professional, reliable, and high-quality repair, maintenance, and remodeling services. Our mission is to be the most helpful and trusted home improvement partner in our community. Position Summary: We are seeking a friendly, organized, and professional Customer Service Representative (CSR) to be the first point of contact for our customers. As the voice of our company, the CSR plays a crucial role in shaping the customer experience, from the initial phone call to the successful completion of a project. This position handles all front-end office duties, including customer communication, job scheduling, and administrative support for our team of skilled craftsmen. The ideal candidate is an excellent communicator with a passion for helping people and a talent for managing details in a dynamic environment. Key Responsibilities: Answer incoming phone calls and respond to online inquiries in a prompt, professional, and friendly manner. Engage with prospective customers to understand their project needs, answer questions, and explain our services and value. Schedule and coordinate job appointments and estimates, efficiently managing the craftsmen's calendars to optimize routes and time. Make outbound calls to follow up on customer leads and confirm upcoming appointments. Communicate effectively with craftsmen regarding job details, scheduling changes, and customer needs. Provide general administrative support, including data entry, managing customer records in our CRM system, and processing paperwork. Prepare and manage work orders, invoices, and payment processing. Proactively resolve customer concerns or escalate issues to management when necessary to ensure customer satisfaction. Maintain a clean and organized office environment. Qualifications and Skills: High school diploma or equivalent required. Proven experience in a customer service, dispatch, or office administration role is highly preferred. Experience in the home services, construction, or trade industry is a plus. Exceptional verbal and written communication skills with a professional and courteous phone manner. Strong organizational and time-management skills with the ability to multitask effectively in a fast-paced setting. Proficiency in using computers, including Microsoft Office Suite (Word, Excel, Outlook), and the ability to quickly learn new software systems (CRM). A positive attitude and strong problem-solving skills. Ability to work independently and as a vital part of a team. Must be reliable, punctual, and detail-oriented. What We Offer: A positive and supportive team environment. Opportunity for growth within the company. The chance to be part of a nationally recognized and trusted brand. Monthly performance bonus eligible Ace Handyman Services is an Equal Opportunity Employer. Compensation: $9.00 - $12.00 per hour The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry. Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above. Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
    $9-12 hourly Auto-Apply 60d+ ago
  • Customer Support Specialist

    Kimberell Kids

    Customer service agent job in North Logan, UT

    Job Details Kimberbell Kids llc - North Logan, UTDescription About Us: At Kimberbell, our passion is helping people “Experience the joy of creativity”™ by providing superior machine embroidery experiences. Kimberbell was established in 2009 in beautiful Logan, Utah, located in the Cache Valley of Northern Utah. We produce machine embroidery designs, project materials, project books, subscription boxes, and events. Job Title: Customer Support Specialist Department: Relationship Management Job Summary: As a Customer Support Specialist at Kimberbell, you will play a pivotal role in ensuring our customers have a seamless and delightful experience with our products and services. You will serve as the primary point of contact for customers, providing timely assistance, resolving inquiries, and offering expert guidance on our crafting materials and techniques. Your commitment to exceptional customer service will contribute to the overall success and growth of our company. Position Type: Part-time (20-25 hours per week) Essential Duties/Responsibilities: Interacts with customers via email, support desk tickets, phone, and in-person to provide support and information on products or services. Respond to customer queries in a timely and accurate way, via help desk tickets, email or phone. Identify customer needs and help customers resolve issues. Collects and enters orders for new or additional products or services. Identifies customer needs, clarifies information, conducts appropriate research to provide solutions. Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the appropriate supervisor. Gain basic understanding of company products and services. Ensures that appropriate actions are taken to resolve customers problems and concerns. Performs other related duties as assigned ‘Day in the life': A day in the life of a Kimberbell Customer Support Specialist involves promptly addressing customer inquiries via various channels like email, phone, or live chat, ensuring accuracy in order processing, troubleshooting technical issues, and providing product guidance. They maintain a deep understanding of Kimberbell's product catalog, collaborate with other departments, and document customer interactions for continuous improvement. Their goal is to deliver exceptional service, foster positive customer relationships, and contribute to the company's commitment to quality and satisfaction. Benefits: Competitive wage 401K Match Comprehensive training and ongoing professional development opportunities Employee discounts on our products Qualifications Education and/or Work Experience Requirements: Excellent communication skills including active listening. Ability to respond to customer inquiries in writing with professionalism, clarity, and correct spelling and grammar. Good time management skills. Service-oriented and able to resolve customer grievances. Proficient computer skills with the ability to learn new software. A collaborative and cooperative mindset, with the ability to work harmoniously with collaborative teams. High school diploma or equivalent. Experience with HubSpot or similar CRM programs a plus Customer service experience preferred. Comfortable talking on the phone and proactively making phone calls Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state, and local standards.
    $27k-37k yearly est. 58d ago
  • Automotive Service Advisor

    Charlie's Service 3.9company rating

    Customer service agent job in Clearfield, UT

    Job Description Charlie's Service Center in Sunset, UT is hiring an outgoing team player to join our automotive shop as a full-time Auto Repair Service Advisor and play a critical part in our day-to-day. If you're highly communicative and detail-oriented, you could be a great fit for the job. WHAT YOU GET: PAY & BENEFITS When you join us as an Automotive Service Advisor, you earn $55,000 - $78,000/year. We offer labor and parts discounts for your personal vehicle and tools at cost from dealers and vendors. Plus, we provide excellent benefits and perks like: Bonus structure PTO and holiday pay Education assistance Flexible schedule Life insurance (at no cost) Mentor/apprentice program Short- and long-term disability Uniforms and laundering IRA with company match Holiday gift cards at Thanksgiving and Christmas YOUR ROLE You're responsible for keeping our daily operations smooth and efficient, communicating with customers and technicians to ensure high-quality service. As customers contact our automotive shop, you ask questions about their vehicle, learn about their needs, and schedule a service appointment. You speak with the techs about each vehicle's progress and let customers know when the job is done. A friendly attitude, organizational skills, and a team spirit are your keys to success. QUALIFICATIONS Service advisor experience Customer service skills Organizational skills and time management abilities Our ideal candidate has 5+ years of experience. YOUR HOURS Our Automotive Service Advisor works from 7:30 am to 5:00 pm, Monday through Friday with an hour for lunch. LEARN A LITTLE ABOUT US With a history dating back to 1985, Charlie's Service Center can handle all of our customers' automotive needs. What started as a humble auto repair business with a two-bay garage has evolved into a bustling six-bay shop where a talented team works together to meet goals and provide excellent customer service. We can skillfully tackle whatever comes our way, servicing domestic, import, commercial, and fleet vehicles as well as RVs and trailers. Our family-owned and -operated business maintains a supportive, team-driven environment where staff are encouraged to grow and expand their potential. Join us to complete quality work you can be proud of! Ready to become the newest member of our bright auto repair team? Fill out our initial, mobile-friendly application to get started! Must have the ability to pass a background check and drug screening test. Job Posted by ApplicantPro
    $55k-78k yearly 16d ago
  • Virtual Customer Service Representative- NO COLD CALLS / Work from Home

    Meron Financial Agency

    Customer service agent job in Trenton, UT

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $27k-35k yearly est. 60d+ ago
  • Customer Experience Associate Powerzone

    The Exchange 4.2company rating

    Customer service agent job in Clearfield, UT

    Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Major Duties Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned. Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed. Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.
    $19k-28k yearly est. 60d+ ago
  • Customer Relations Representative - State Farm Agent Team Member

    Ken Graham-State Farm Agent

    Customer service agent job in Kaysville, UT

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Ken Graham - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Customer Deescalation
    $32k-42k yearly est. 9d ago
  • Network Operations Center Agent

    Smartaira 4.1company rating

    Customer service agent job in Providence, UT

    Job DescriptionDescription: Smartaira is a leading national independent internet service provider specializing in smarter internet and entertainment solutions for property owners and managers. Our mission is to deliver smarter internet solutions, simplify the customer experience, and increase property valuations. At Smartaira we work diligently to create a culture of service where we believe everyone is a customer and deserves respect, courtesy, and urgent responses. Our philosophy is to treat all our associates, clients, and communities with the same sense of customer service that we live by every day. Role Summary The NOC Agent position plays a vital role in ensuring that network operations run smoothly, requiring strong collaboration, technical expertise, and attention to detail to fulfill these duties successfully. Key responsibilities include network monitoring and issue resolution, ticket management, collaboration with other teams, and technical support for the Smart Desk. We rely on our agents for flexibility and foresight, such as responding to critical incidents or addressing high-priority tickets, while maintaining confidentiality related to high-level systems and operations. Duties & Responsibilities • Monitor the Smartaira network, identifying network problems and initiating prompt action. • Configure and troubleshoot switching fabric, including identifying and resolving issues with specific devices. • Document network sites and verify monitoring tools are active and accurate. • Review Network KPIs for performance trends and optimization opportunities. • Assist with escalated tickets and contribute to the coordination of special projects. • Support Construction/Field Services teams during new property installations and maintenance activities. • Provide mentorship to interns, supporting them in fulfilling their internship requirements. • Support the NOC Manager with additional tasks as needed. • Work weekends as scheduled, and holiday rotation as part of the team. • Perform other directives as required. Requirements: Skills & Abilities · Knowledge of CLI commands and configurations for network devices. · Proficiency in managing diverse equipment brands and technologies. · Excellent interpersonal and customer service skills. · Professional and pleasant telephone manners. · Organized and detail-oriented with excellent follow-through skills. · Strong communication skills, both oral and written. · Proficient with Microsoft Office Suite or related software. · Strong analytical and problem-solving skills. · Flexibility to work outside of normal business hours when required. Education & Experience · Associate's degree in a related field or 2 years of experience. · CompTIA A+, Network+ and CWNA certifications are preferred. Physical Requirements · Prolonged periods sitting at a desk and working on a computer. · Must be able to lift to 15 pounds at times. Benefits · 401K · PTO & Holidays · Medical, Dental, Vision, Medical FSA · Voluntary Benefits: Life, AD&D, Disability, Commuter Benefits
    $28k-39k yearly est. 3d ago
  • Customer Service Representative - English/Spanish

    Security Finance 4.0company rating

    Customer service agent job in Logan, UT

    Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Savers/Value Village

    Customer service agent job in Layton, UT

    at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: Bundled health plans such as medical, Rx, dental and vision Company-paid life insurance for extra protection and peace of mind Programs to stop smoking, diabetes management coaching, and on demand care options. A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Paid time off from work for leisure or other hobbies. A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 957 A N Main St, Layton, UT 84041
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate

    Savers | Value Village

    Customer service agent job in Ogden, UT

    Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: + Bundled health plans such as medical, Rx, dental and vision + Company-paid life insurance for extra protection and peace of mind + Programs to stop smoking, diabetes management coaching, and on demand care options. + A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. + Paid time off from work for leisure or other hobbies. + A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 3833 Washington Blvd, Ogden, UT 84403
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service agent job in Ogden, UT

    Share: share to e-mail Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Benefits offerings including: * Bundled health plans such as medical, Rx, dental and vision * Company-paid life insurance for extra protection and peace of mind * Programs to stop smoking, diabetes management coaching, and on demand care options. * A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. * Paid time off from work for leisure or other hobbies. * A range of mental health services to assist you in managing daily life. Savers is an E-Verify employer 3833 Washington Blvd, Ogden, UT 84403 Share: share to e-mail
    $24k-32k yearly est. 37d ago
  • Customer Service Expert

    Palm Beach Tan-LST Utah, LLC 3.6company rating

    Customer service agent job in Ogden, UT

    Job DescriptionBenefits: Employee discounts Flexible schedule Training & development At Palm Beach Tan "clean" is our middle name. In order to live up to that name, we are looking for outgoing, energetic individuals who LOVE to clean. This person will be responsible for various cleaning duties throughout the salon. Responsibilities Maintains salon cleanliness Sanitizing equipment after each use Mopping, dusting, laundry, sanitizing tanning beds, floors, bathrooms Setting up tanning rooms for next customer according to Palm Beach Tan standards Assisting customers as needed Qualifications Must be at least 18 years of age Reliable transportation, and flexibility including nights and weekends Attention to detail Ability to stand, bed, walk for up to 7 hours per day We offer a flexible work environment, free tanning and product discounts. LST Utah, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.
    $32k-40k yearly est. 11d ago

Learn more about customer service agent jobs

How much does a customer service agent earn in Logan, UT?

The average customer service agent in Logan, UT earns between $21,000 and $34,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.

Average customer service agent salary in Logan, UT

$26,000
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