Customer Support Specialist
Customer Service Agent Job In Shreveport, LA
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
This position will be based on-site at our Shreveport, Louisana location.
Your Responsibilities
As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
Connect with customers via phone/email/chat/and or social media to address their questions and/or concerns.
Calmly attempt to resolve and de-escalate any issues.
Escalate interactions when necessary and appropriate.
Respond to requests for assistance and/or possible processing payments.
Track all call related information for auditing and reporting purposes.
Provide feedback on call issues.
Upsell if required.
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
High School Diploma or equivalent
IT/Network certifications/degrees preferred
18 years of age or older
Proven call center experience
Typing 25 WPM
Proficient in PC operation and navigation
Entry-level network troubleshooting
Ability to set up home Wi-Fi network
Ability to set up and configure a router or switch
Core proficiency with a laptop or desktop computer
Able to work independently
Have excellent communications skills, both oral and written
Ability to work in a constantly changing and fast paced environment
Ability to stay composed and objective
Active listening skills
Be Part of Our TP Family
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity Employer
Licensed Insurance Customer Service
Customer Service Agent Job In Baton Rouge, LA
Salary: $40000.0 - $60000.0/year Experience: 1 Year(s) State Farm Agency, located in Baton Rouge, LA is currently looking for a talented, caring, professional to join our team as a Licensed Insurance Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
Please read the requirements below before applying as only candidate that meet the following criteria will be considered:
1. Must have an active Property and Casualty Insurance license and/or Life and Health Insurance license.
2. Must have some insurance agency experience.
2. Must have the ability to commute to our Baton Rouge, LA office location, this is an in-office position.
If you must the above criteria and have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Answer phones and greet clients
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Holidays
Paid Time Off
Health Insurance
Retirement Plan
Valuable experience
Requirements
Property & Casualty and/or Life and Health insurance license
Insurance office experience
Must be able to work in office 8:30 - 5:00 a.m. Monday through Friday
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PM24
PI90b055c97264-26***********2
Licensed Insurance Customer Service
Customer Service Agent Job In Many, LA
Salary: $30000.0 - $45000.0/year Experience: 0 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus (based on experience and performance)
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (must be able to obtain)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
PM24
PI7e75a4c27340-26***********7
Retail Customer Service Representative M-F 10AM-7PM
Customer Service Agent Job In Moss Bluff, LA
are Monday - Friday, 10AM - 7PM. /Summary
The Retail Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the latest in technological advances allowing them to keep pace with the growing demands of a global economy
.
Primary Duties & Responsibilities
Maximize customer revenue opportunities through explanation of products and services available to meet customer needs.
Sell products and services. Ensure individual, team and company goals and objectives are met
Provide information to customers relating to the application for, installation of, and policies and procedures relating to local and long-distance telephone, cable television and internet services.
Administrative duties relating to local and long-distance telephone, cable television, and internet services.
Verify customer-provided information prior to the processing of service orders. Enter service orders into the database, process service orders for installation, disconnection, and feature changes by computer.
Assist customers by answering billing questions, determining deposits, and approving credit memos by adhering to American Broadband policies and procedures and Tariff requirements; log credit deposit information, and determine payment options for customers that have overdue accounts.
Assist with or coordinate special projects, as assigned.
Performing all other duties and responsibilities as assigned.
Knowledge, Abilities, & Skills for Success
Effectively communicate in a positive and professional manner through written and verbal communications in all interfaces with customers/public, fellow employees, and vendors.
Ability to use appropriate computer programs (including, but not limited to, Microsoft Office Suite) which includes having proficient computer skills and the ability to adapt and learn as programs and processes change.
Ability to work as a team member and exert initiative to work independently to reach a goal.
Ability to embrace change in the workplace while encouraging others to seek innovative approaches.
Ability to function effectively as a team player.
Knowledge of and the ability to comply with Company's Customer Proprietary Network Information (CPNI) regulations and procedures.
Ability to work a flexible work schedule, as needed, to best serve our customers.
Qualifications
At a minimum, the Retail Customer Service Representative must have a high school diploma or equivalent plus 1+ years customer service/sales experience. Basic telephony and cable television experience, inside and out, preferred.
Physical Demands
Select one the following for the each of the items listed below:
N (Not Applicable) - Activity is not applicable to this occupation.
O (Occasionally) - Occupation requires this activity up to 33% of the time or 0 - 2.5+ hours/day.
F (Frequently) - Occupation requires this activity from 33%-66% of the time or 2.5-5.5+ hours/day.
C (Constantly) - Occupation requires this activity more than 66% of the time or 5.5+ hours/day.
Standing N? O? F? C?
Walking N? O? F? C?
Sitting N? O? F? C?
Reach Outward N? O? F? C?
Reach Above Shoulder N? O? F? C?
Climbing N? O? F? C?
Crawling N? O? F? C?
Squatting/Kneeling N? O? F? C?
Bending N? O? F? C?
Keyboarding N? O? F? C?
Driving N? O? F? C?
Hearing N? O? F? C?
Communicating N? O? F? C?
Perceiving N? O? F? C?
Outdoor Climate N? O? F? C?
Various Terrain N? O? F? C?
Cramped Workspace N? O? F? C?
Lift/Carry:
Up to 10 lbs N? O? F? C?
Up to 20 lbs N? O? F? C?
Up to 50 lbs N? O? F? C?
Up to 75 lbs N? O? F? C?
Up to 100 lbs N? O? F? C?
100+ lbs N? O? F? C?
Push/Pull:
Up to 10 lbs N? O? F? C?
Up to 20 lbs N? O? F? C?
Up to 50 lbs N? O? F? C?
Up to 75 lbs N? O? F? C?
Up to 100 lbs N? O? F? C?
100+ lbs N? O? F? C?
American Broadband, and all subsidiaries, are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation details: 14-16 Yearly Salary
PI0993f3c6586a-26***********0
Communications Representative
Customer Service Agent Job In New Orleans, LA
Launch Your Communications Career
Are you a wordsmith with a passion for building connections?
We're looking for a talented and enthusiastic Entry-Level Communications Representative to join our growing team! You'll play a key role in crafting impactful communications that elevate our brand and engage our audience.
In this role, you'll:
Assist with developing and implementing strategic communication plans
Monitor and analyze the effectiveness of communication efforts
Respond to internal and external inquiries in a timely and professional manner
Support with internal and external sales event
Maintain and update communication databases and contact lists
You're a great fit if you:
Possess excellent written and verbal communication skills with a keen eye for detail
Are proficient in Microsoft Office Suite and other communication tools (think CRM platforms)
Can work independently and collaboratively within a fast-paced environment
Have strong organizational and time management skills
Bonus points for experience with social media platforms and content management systems
Why Choose Us?
Opportunity to learn from experienced professionals and develop your communication skills.
Be a part of a dynamic and growing team in a fast-paced environment.
Gain valuable experience across various communication disciplines.
Ready to Launch Your Communications Career?
We encourage recent graduates and aspiring communication professionals to apply!
We look forward to meeting you!
Customer Service Representative
Customer Service Agent Job In Broussard, LA
Would you like to be a big fish in a small pond? You are not just a number at Swagelok Louisiana! We know and appreciate all our associates! We are looking for a Customer Service Representative to join our cohesive Customer Service team in a pleasant, positive office environment! This is an onsite position in our Lafayette/Broussard office.
About Swagelok Louisiana
Swagelok Louisiana provides critical fluid system products, assemblies, training, and services to customers in a variety of markets including oil & gas, refining, chemical, midstream, power and transportation industries. We are the independently owned and the authorized sales and service center for Swagelok in Louisiana and portions of Mississippi. Swagelok Company is a $2 billion, privately held company, headquartered in Solon, OH. Swagelok designs, manufactures, and delivers an expanding range of the highest quality fluid system products and solutions.
Position Summary
The CSR will provide quality service to our customers by assisting them with the selection and procurement of Swagelok product solutions that will best meet their needs. We are seeking a professional with a passion for customer service, excellent written and verbal communication skills and a positive attitude.
Mechanical/technical ability and/or experience providing technical customer support in an industrial environment is highly desirable. The successful candidate gets along well with others, remains calm when faced with challenges and has a desire to help others.
Customer Service Responsibilities:
Provide knowledgeable responses to customer inquiries and quote requests in a consistent and timely manner.
Process customer orders from purchase order to fulfillment while striving to exceed customer expectations.
Communicate effectively with internal and external customers, suppliers, quality control and other team members.
Understand and perform all daily duties according to the established processes and procedures of Swagelok Louisiana.
Grow with the business and help develop new processes, procedures, and support tools to improve efficiency, protect the brand and ensure quality.
Attend and participate in meetings and audits regarding the Swagelok Quality System.
Continuously improve general knowledge of basic distributor business practices, Swagelok product lines and customer applications.
Effectively utilize internal resources such as enterprise resource planning software (ERP), company websites, product literature and the internal quality management system.
Address customer complaints with concern and process non-conformances.
Assist with cross training initiatives and assigned special projects.
APPLY ONLINE ONLY/NO PHONE CALLS OR WALK-INS
NO AGENCIES/RECRUITERS
Position Requirements or Qualifications
To perform this job successfully, an individual should have the following education and/or experience:
Education:
High school diploma or GED
Experience:
2 years customer service experience
SAP experience preferred
Experience in or related to the gas/petrochemical industry is desirable
Skills:
Ability to learn the features and benefits of multiple product families and related
manufacturing processes
Ability to effectively manage multiple priorities, work in a dynamic team environment and use a variety of systems and processes to manage complex and changing requirements
Excellent written and verbal communication skills and strong problem-solving abilities
Proficient with basic office software including MS Office (Word, Excel, Outlook, PowerPoint)
Critical Competencies:
Service oriented
Works well with others
Emotionally stable when faced with challenging tasks or situations
Organizational awareness
Customer and team focused
Good collaboration skills
We offer competitive pay and benefits including: Insurance (medical, dental, vision, life, etc), Generous PTO; 401K, Quarterly bonus program; Paid holidays; Associate appreciation events
Sales and Service Representative
Customer Service Agent Job In Denham Springs, LA
Join the Crystal Clean Team as a Sales & Service Representative!
Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement.
Why Crystal Clean?
At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future.
What You'll Do:
Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers.
Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment.
Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time.
Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities.
Achieve Goals: Meet sales quotas and contribute to overall revenue growth.
What We're Looking For:
Strong Communicator: Excellent communication skills with a keen attention to detail.
Customer-Focused: Ability to engage effectively with customers and colleagues.
Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear.
Experienced: Route sales experience is a plus, but not required.
Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications.
Physical Requirements:
Lift materials weighing up to 80lbs regularly.
Handle and maneuver drums of waste/product, sometimes exceeding 400lbs.
Complete a pre-employment physical and drug screening.
Work Environment:
Diverse work settings with varying noise levels.
Frequent physical activity including bending, lifting, and climbing.
Why You'll Love Working Here:
Competitive Salary: Attractive compensation package with performance incentives.
Comprehensive Benefits: Health, dental, vision, and more.
Career Growth: Opportunities for professional development and career advancement.
Inclusive Culture: We value diversity and strive to reflect the communities we serve.
Apply Today!
If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world.
Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pharmaceutical Sales Customer Engagement - Shreveport, LA
Customer Service Agent Job In Louisiana
Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on patient, caregiver and HCP expectations in an evolving healthcare environment. The new model is built around where patients get their care-locally, with the intent to better serve patients, caregivers, and healthcare providers, delivering a higher quality experience that ultimately is focused on improving patient care.
The "ecosystem approach" creates a unified focus among account management, medical, patient access and market access to engage local healthcare systems and identify opportunities to improve the patient experience. Through this matrix model, customers will now experience more coordinated and seamless care with digital-enabled support to bridge care gaps.
In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat. Otsuka's Clinical and Scientific Specialists (CSS) will provide deep clinical expertise on-demand and will engage healthcare providers to offer personalized education on disease state, thought leadership and real-world evidence.
These ecosystems are led by Ecosystem Leads and are grouped into regional areas. Regional Leads have significant autonomy to assess unique market priorities and customize decisions that reflect local customer needs. In the future, Otsuka will also shift to drive customer engagement quality, accountability, and cohesion between patients and healthcare providers. Ultimately, it is all about putting customers at the center of everything they do.
The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails. This individual will serve as the main point of contact/connection to healthcare provider (HCP) customers and should have a wide breadth of expertise, (e.g. able to address complex on-label information based on approved content).
**Conducts proactive outreach to HCPs on topics such as:**
+ Product access: local market payor coverage and co-pay, prior authorization, formulary placement, and availability expectations
+ On-Label/Consistent-with-label Info: proactively share information that is on or consistent with the label, including confidently and skillfully handling complex on-label information consistent with approved materials
+ Established guidance on patient care: example system protocols, standard of care guidelines, discharge protocols, and published expert opinions (or share menu of options and direct accordingly)
+ Ability to appropriately connect providers in real time to on-demand CSSs as questions arise
Customer engagement: Personally engage customers through a variety of virtual or digital tools and can direct customers to other colleagues (e.g., CSS) on demand; closes the loop on customer requests, ensuring that they have been met and asking for feedback on quality of engagement
Thought leadership: Facilitate speaker programs; organize local provider groups for discussions on experiences and outcomes with local/regional leaders
Business planning: Elevate opportunities and feedback to ecosystem lead, including local market insights to inform setting of local strategy and business goals; compliantly collaborate with ecosystem team to adjust targeting and call point plans and action on insights collected from customer-facing roles
**Minimum Qualifications**
+ A minimum of 2 years pharmaceutical or medical device sales experience
+ Must reside within commutable distance of 50 miles of the primary city in the sales territory
**Preferred Knowledge, Skills, and Abilities:**
+ Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems)
+ 4 or more years' experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
+ Clinical nurse or Advanced Practice Nurse (APN) experience highly valued
+ The ability to work in an ambiguous environment undergoing transformation
+ Proven track record in coaching, training and/or mentoring peers or others as assigned; helping such others to better meet or exceed their goals, targets and other responsibilities
+ Proven track record for consistently meeting or exceeding financial and/or other quantitative targets, as well as qualitative goals
+ Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem
+ Ability to assimilate and communicate complex clinical and product information
+ Knowledge of and ability to successfully addressing operational issues in the delivery of healthcare products to patients, such as reimbursement and supply
\#LI-Remote
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $102,101.00 - Maximum $145,970.00, plus incentive opportunity: The range shown represents a typical pay range or starting salary for candidates hired to perform the work. Other elements may be used to determine actual salary such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. This information is provided to applicants in accordance with states and local laws.
**Company benefits** : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Transcription Services Expert
Customer Service Agent Job In New Orleans, LA
We are looking for a Transcription Services Expert to
conceptualize and create engaging content for our community.
If you love following trends and understand the type of content that drives engagement, you may be just the person we're looking for. The ideal candidate will be a creative thinker with a passion for entrepreneurship and independent working. The goal is to share your know-how inside the community and teach them how to do it as a side hustle.
Requirements
You are aware of the trends in future of work, personal finance, and entrepreneurship
Ability to follow trends and understand the type of content that drives engagement
Have a passion for:
E-Commerce - including Amazon, Shopify, and your own online store
Gig Economy - like DoorDash, Uber, or Lyft
Creator Economy - YouTube, TikTok, or Instagram
Online Business - including blogging, podcasting, and online courses
Freelancing and Consulting - social media marketing, graphic design, and more
Reselling and Thrifting - including eBay, Etsy, Mercari, Poshmark, and others
Self-Publishing - including Kindle Direct Publishing and Canva
Local Services - including cleaning, knife sharpening, notary services, pet waste removal, and more
A willingness to share know-how through video, livestreaming, and text content
An abundance mindset
An entrepreneurial spirit
High level of initiative and positive approach
We are a community that values diversity.
Benefits
Why should you join Fud?
Find a community of like-minded hard-working solopreneurs and entrepreneurs
Monetize your know-how by creating mini-courses, short videos, and live streams.
Proxy Call Center Representative
Customer Service Agent Job In Louisiana
Management Level I * This is a temporary, full-time hours, 100% remote position Other Remote Locations: AL, CT, FL, GA, MA, MD, NC, NJ, NY, PA, SC, TX Shift Information Shift Time: 9:00 am to 4:00 pm [AM Shift] Hours: Monday - Friday, full time
Some Saturdays required from 10:00 am to 6:00 pm
Compensation: $18.00/hour
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc., Astrella Private Company Solutions, Inc., and Donlin, Recano & Company, Inc. Learn more at: *******************
EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
Role Summary
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven environment, while maintaining expected performance levels.
Role Responsibilities
* Work on an automated dialer handling large call volumes daily.
* Manually research contact information for shareholders.
* Solicit shareholder votes and accurately record voting instructions.
* Respond to shareholder inquiries using fact sheets and materials provided.
* Maintain updated call center database by entering information.
* Ability to quickly react to questions and refer to support guides.
* Ability to effectively follow scripts and department procedures.
Role Requirements
* Must be at least 18 years old
* Experience with Microsoft Office Applications (i.e., Word, Excel, Outlook, etc.)
* Previous virtual Call Center experience preferred.
* Must be able to work remotely from a safe, private and quiet work location.
* Note: All Employees Day 1 will log in with managers to determine appropriate working environment and that each employee has the capability of following IT Security Protocols which includes IP checks.
* Must have excellent phone etiquette with clear communication skills.
Must possess your own computer equipment with the following specifications:
* Windows PC (no iPads, MacBooks, or Chromebooks)
* Windows Operating System (preferably Windows 10)
* Google Chrome needs to be installed as the default browser.
* Unmetered private high-speed internet access essential (no standalone hotspots or cell phone hotspots accepted)
* Unmetered mobile phone access for the purposes of contact between you and our team
* USB connected headset with noise cancelling features (not Wireless)
Equal Opportunity Statement
We are an equal opportunity employer and make employment decisions without regard to race, creed, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), parental status, marital status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, status with regard to public assistance, or any other characteristic protected under federal, state, or applicable local law.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Louisiana
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
** Remote - Bilingual Spanish Call Center Customer Service Representative **
**$17.00/ Hourly**
**Paid Training**
**Equipment Provided**
**Full-time with Full Benefits**
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
**Shifts:** Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
**Join the Conduent Customer Service Team**
Come join us and grow with a team of people who will challenge and inspire you to be the best!
**Working for you**
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
+ $17.00 per hour pay rate (bi-weekly pay)
+ Paid Training with Equipment provided.
+ Full-time schedule (40 hrs. a week)
+ Career Growth Opportunities
+ PerkSpot- Employee discount program
+ Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
**About the Role**
+ Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
+ Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
+ Accurately document enrollment requests, status changes, complaints, and grievances
+ Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
+ Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
+ Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
**Requirements**
+ Basic understanding of a call center environment in a customer service role and quality monitoring processes.
+ Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
+ Ability to problem solve through analysis and ongoing feedback.
+ Achieve results through knowledge, empathy, and commitment.
+ Ability to work with people of diverse backgrounds.
+ High School diploma or GED
+ Background and drug screening required.
**States that are Not Applicable for this position:**
+ AK, CA, HI, MA, IL, MT, NY
+ Metro Areas: MN- Minneapolis, IL, NY - NYC
+ OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
+ Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour. ** **
\#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._
Call Center Office Representative
Customer Service Agent Job In Louisiana
Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.
Our ideal candidate will possess:
Reliable & dependable work habits
Excellent time management & interpersonal skills
Energy & enthusiasm with a positive attitude
Ability to multitask and prioritize daily workload
High level verbal & written communication skills
Friendly, conversational, engaging phone presence
Basic knowledge & experience with CRM systems is preferred
General knowledge of construction is a plus
Self-motivator with an efficient work ethic
Experience with bookkeeping preferred
Willingness to learn Job duties to include, but not limited to: Data entry Scheduling and confirming appointments
Answering inbound calls & making outbound calls
Responsible for coordinating and completion of administrative tasks
Ordering of materials
Assist with aspects of client interaction: answering phones & emails, showroom visits, product knowledge & integration, etc.
Handles the scheduling of leads, service calls, installations, and client appointments
Ensures lead and client information is monitored and up to date in the Company's CRM system
Daily support of on site Management
Processing and follow up phone calls for collecting balances upon completion of projects
Processing payments and finance applications
Occasionally participate with local shows and events
Schedule: Monday to Friday, 11am to 8pm.
Bilingual Spanish Call Center Customer Service Representative
Customer Service Agent Job In Louisiana
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Remote - Bilingual Spanish Call Center Customer Service Representative
$17.00/ Hourly
Paid Training
Equipment Provided
Full-time with Full Benefits
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?
Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks
Shifts: Availability between the hours of 8:00 AM - 8:00 PM on Monday and Thursday and 8:00 AM - 5:00 PM on Tuesday, Wednesday, and Friday.
Join the Conduent Customer Service Team
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
$17.00 per hour pay rate (bi-weekly pay)
Paid Training with Equipment provided.
Full-time schedule (40 hrs. a week)
Career Growth Opportunities
PerkSpot- Employee discount program
Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you'll be able to thrive both personally and professionally.
About the Role
Act as initial point of contact for inquiries from potential and existing NJ Family Care beneficiaries and community-based organizations related to the NJ Family Care Program
Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.
Accurately document enrollment requests, status changes, complaints, and grievances
Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone.
Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.
Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.
Requirements
Basic understanding of a call center environment in a customer service role and quality monitoring processes.
Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers.
Ability to problem solve through analysis and ongoing feedback.
Achieve results through knowledge, empathy, and commitment.
Ability to work with people of diverse backgrounds.
High School diploma or GED
Background and drug screening required.
States that are Not Applicable for this position:
AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Met
Puerto Rico
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The pay for this role is $17.00 per hour.
#Remote44
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Service Representative
Customer Service Agent Job In Louisiana
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
+ Offer a consultative approach to meeting customer demands.
+ Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
+ Coordinate internally and externally to place orders for each customer to meet customer needs
+ Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
+ Develops and maintains a functional knowledge of Company products and services
+ Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
+ Direct interaction and first point of contact with customers
+ Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
+ Answer incoming phone calls
+ Address customer needs and process Quotes and Orders promptly
+ Expedite all Distribution open Sales Orders
+ Assist in covering breaks, lunches, and vacations for the receptionist as needed
+ Keep updated client information
+ Build relationships with customers and meet their needs in a timely manner
+ Practice courtesy in all dealings with co-workers and managers
+ Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
+ Sincere and Committed to Customer Service & Safety
+ Accurate and Productive to Support Quality
+ Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
+ Empowered to support engaged growth by ensuring team collaboration, development and motivation
+ Ready & Urgent Subject Matter Leader
Qualifications
+ Minimum High School Diploma required. Associates degree or higher preferred
+ Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
+ 2+years in industrial outside sales preferred.
+ Proficient in the use of Microsoft Office (Word, Excel and Outlook)
+ Two plus years ERP experience required. Knowledge of NAVISION a plus
+ Inside Sales/Customer Service experience within the safety industry highly preferred
+ Experience selling mill supply/metal tools preferred.
+ Strong computer skills and understanding of spreadsheets
+ Self-motivated and comfortable working with little to no direction
+ Excellent interpersonal communication skills
+ Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
+ This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
Powered by JazzHR
WAH Mortgage Customer Service Representative
Customer Service Agent Job In Louisiana
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
This position supports customer service for mortgage customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- ...POSITION RESPONSIBILITIES
Key Responsibilities:
Handle inbound customer calls in a courteous, timely, and professional manner
Listen to customers, understand their needs, and resolve customer issues
Escalate customer issues to the appropriate staff and managerial for resolution as needed
Ensure first call resolution through problems solving and effective call handling
Follow the processes of the Client program and perform all tasks in a courteous and professional manner
Utilize knowledge base and training to accurately answer customer questions
Create and maintain customer CRM records with accurate call details
Accurately document call resolution in appropriate systems
Strictly follow client process for handling financial issues and inquiries
Comply with requirements surrounding confidential information and personal information
Follow all required scripts, policies, and procedures
Adhere to all attendance and work schedule requirements including all scheduled training
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT?
It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Must be 18 years of age
High School Diploma or Equivalent
The ability to multi-task using multiple screens and systems while talking on the phone with customers.
The ability to type swiftly and accurately 30-45 Words per minute
The ability to read and speak English fluently
Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
Excellent organizational, written, and oral communication skills
The ability to multi-task across multiple systems and screens while speak to customers.
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Strong team orientation and customer focus with a positive attitude
Highly reliable with the ability to maintain regular attendance and punctuality
Aptitude for issue identification and problem solving
The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
An aptitude for conflict resolution and problem solving
The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred
Relevant experience in banking or financial services is a plus
Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations-and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such
Customer Service Representative
Customer Service Agent Job In Louisiana
Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions:
Offer a consultative approach to meeting customer demands.
Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date.
Coordinate internally and externally to place orders for each customer to meet customer needs
Follow-up to ensure the customers' requests and overall safety needs are satisfied
Essential Responsibilities, includes but are not limited to
Develops and maintains a functional knowledge of Company products and services
Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner.
Direct interaction and first point of contact with customers
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers
Answer incoming phone calls
Address customer needs and process Quotes and Orders promptly
Expedite all Distribution open Sales Orders
Assist in covering breaks, lunches, and vacations for the receptionist as needed
Keep updated client information
Build relationships with customers and meet their needs in a timely manner
Practice courtesy in all dealings with co-workers and managers
Perform all other duties as assigned by the Customer Service Supervisor
SAFER Competencies
Sincere and Committed to Customer Service & Safety
Accurate and Productive to Support Quality
Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance
Empowered to support engaged growth by ensuring team collaboration, development and motivation
Ready & Urgent Subject Matter Leader
Qualifications
Minimum High School Diploma required. Associates degree or higher preferred
Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry.
2+years in industrial outside sales preferred.
Proficient in the use of Microsoft Office (Word, Excel and Outlook)
Two plus years ERP experience required. Knowledge of NAVISION a plus
Inside Sales/Customer Service experience within the safety industry highly preferred
Experience selling mill supply/metal tools preferred.
Strong computer skills and understanding of spreadsheets
Self-motivated and comfortable working with little to no direction
Excellent interpersonal communication skills
Willingness to travel a must.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Position Type/Expected Hours of Work
This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed.
Equal Opportunity Employment
We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability.
E-Verify
This Employer participates in E-Verify.
Work Froom Home Customer Service Representative
Customer Service Agent Job In Louisiana
Remote Customer Service Representative - Help Travelers Plan Their Dream Stays!
Are you passionate about travel and dedicated to providing excellent customer service? Join our team as a Remote Customer Service Representative, where you'll assist clients with hotel bookings and travel arrangements, all from the comfort of your home-or from anywhere in the world.
Your Responsibilities:
Respond to Inquiries: Offer personalized assistance to clients seeking hotel bookings and travel accommodations.
Confirm Reservations: Ensure all bookings are accurate and up-to-date.
Manage Changes & Special Requests: Handle reservation modifications, cancellations, and special guest needs with ease.
Offer Expert Recommendations: Help clients find the perfect accommodations based on their preferences and budgets.
Process Payments: Manage invoices, handle secure transactions, and maintain accurate booking records.
Why Work With Us?
Remote Flexibility: Work from anywhere with a reliable internet connection.
Competitive Commissions: Earn attractive rewards for successful bookings.
Comprehensive Training: Get access to free tools and resources to excel in travel booking and customer service.
Travel Perks: Enjoy exclusive discounts and opportunities for FAM (familiarization) trips.
Supportive Team: Be part of a vibrant community of travel enthusiasts.
What We're Looking For:
Strong communication and problem-solving skills.
Exceptional attention to detail with the ability to multitask.
A positive, customer-first attitude and a commitment to excellence.
Fluency in English (bilingual candidates are encouraged to apply).
A genuine passion for travel and creating unforgettable experiences.
Must be 18 years or older.
Perks and Benefits:
Work-Life Balance: Set your own schedule and enjoy flexibility.
Professional Growth: Gain valuable industry experience and advance your career in travel.
Exclusive Discounts: Access discounts for personal and professional travel.
Ongoing Support: Receive mentorship, guidance, and access to resources to help you succeed.
Important Note:
If you don't hear from us within a few days, please check your spam or junk folder. Make sure to mark our emails as “Not Spam” to receive all future communications.
Ready to Start Your Journey?
Combine your love for travel with outstanding customer service. Apply now to join our team and help travelers book their dream accommodations. Start your remote career today and create memorable vacations every day!
Apply Now - Your Adventure Awaits!
Customer Service Rep(03043) - 36508 Event Rd
Customer Service Agent Job In Louisiana
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
ABOUT THE JOB
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours.
Qualifications
Smiling face and a great attitude
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep
Customer Service Agent Job In Louisiana
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR
Customer Service Rep
Customer Service Agent Job In Louisiana
work directly with medical professionals and physicians to facilitate patient care
advocate for and work in lockstep with chronic patients
work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
provide outcome-based solutions for our physician referral sources and existing patient population
Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
Prepare and analyze the billing and setup paperwork for patient services
Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
Recommend potential products or services to management by collecting patient information and analyzing customer needs
Actively participate in the training of new customer service and sales personnel
#CSR