Customer service agent jobs in Louisville, KY - 628 jobs
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Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Customer service agent job in Clarksville, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
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Customer Service Representative
Firstsource 4.0
Customer service agent job in Louisville, KY
Job Title: CustomerService Representative
Job Type: Full Time FLSA Status: Non-Exempt/Hourly
Grade: H Function/Department: Health Plan and Healthcare Services
Reporting to: Team Lead/Supervisor -Operations
Pay rate: $14/hr
The responsibilities for this position include but are not limited to the following duties:
* Handling a high volume of inbound calls for Healthcare Member and Provider inquiries
* Be able to answer Healthcare Member and Provider inquiries and type information into the computer system simultaneously* Web camera visibility
Roles & Responsibilities
* Manages calls related to Healthcare Member and Provider inquiries.
* Ensures a positive experience for members.* Utilizes web cameras for enhanced visibility during interactions.* Perform other duties as assigned.
Expected/Key Results
* Inquiry accuracy and completeness
* Productivity* Call resolution* Overall customer satisfaction* Call handle time
QualificationsThe qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Must have Internet to include a router with Ethernet jack for connectivity to PC* Internet speed minimal; 50 download/20-25 upload
Must have a private work station to perform your work
Call center experience preferred. Health insurance experience preferred.
High School diploma or equivalent is required.
2 years customerservice experience preferred
Minimum typing speed = 30-35 wpm preferred
Substantial understanding of the job, apply knowledge and skills to complete a wide range of tasks.
Excellent written and verbal skills.
Problem-solving skills.
Basic knowledge of personal computers required
Strong reading comprehension and writing skills
Follow established procedures to meet customer needs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position may work onsite or remotely from home.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.Our clientele includes Fortune 500 and FTSE 100 companies.
Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.
Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.
$14 hourly 1d ago
Customer Service Representative - John Rowan - Bardstown, KY
Wesbanco Bank Inc. 4.3
Customer service agent job in Bardstown, KY
Back CustomerService Representative - John Rowan #41-8673 Bardstown, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be John Rowan, Bardstown KY.
Market Louisville Work Hours per Week 37.5 Requirements
High school diploma or GED required.
Cash handling and customerservice experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The CustomerService Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customerservice while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customerservices issues.
Essential Functions:
Excellent CustomerService
Perform Customer Transactions
Operational and Security Proficiency
Identify referral opportunities
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Meets established individual referral goals as assigned.
Determines appropriate individual/line of business to handle sales opportunities and more complex customerservice issues; follow up to ensure customer need was met.
Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.
Develops and maintains working knowledge of the Bank's products and services.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
Ability to write simple correspondence.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Bardstown, Kentucky, United States
$29k-33k yearly est. 1d ago
Customer Service - Parent Liaison at Awesome Martial Arts Schedule
Awesome S&C Clarksville 3.8
Customer service agent job in Clarksville, IN
Our team is growing again, and we are looking for a person who can help welcome our customers to our business and assist us with customerservice related goals!
We are Southern Indiana's best martial arts academy, dance school and camp programs, and we provide classes to children, teens, and adults! Our programs are a blast and we have a high-energy environment!
If you love to be around happy people who love achieving goals, then our academy is going to be a perfect fit!
Please read below for our requirements:
Must have a clean criminal background
Must have reliable transportation
Must have computer skills including: Microsoft word, (Basic) Microsoft excel, and general Internet search skills.
Must have knowledge of social media platforms including: Facebook, Twitter, and Instagram.
Must currently own a smart phone and lap top computer.
Must have great phone and texting skills.
Must be coachable and willing to learn our systems of conducting business.
The weekly schedule that this position will include is:
Monday - late afternoon to evening
Tuesday - late afternoon to evening
Thursday - late afternoon to evening
Saturday - some morning to early afternoon
Visit our websites for more details *****************************
If you feel that you will be the perfect fit for our incredible team, please apply today!
We look forward to speaking with you soon!
Awesome Sports and Camps
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
Awesome Sports and Camps provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Employee discount
Schedule:
Evening shift
Tuesday evening, Thursday evening, Saturday morning/afternoon
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
CustomerService: 1 year (Preferred)
Work Location:
One location
Work Remotely:
No
$12-13 hourly 2d ago
Customer Relations Sales Specialist
ePac Us 4.4
Customer service agent job in Louisville, KY
This role offers a competitive salary up to $23 per hour, depending on skills and experience, with a generous leave and benefits package. Benefits package includes:
3 Medical Options
Dental
Vision
Employer paid Short and Long term disability
401K with employer match
120 hours Paid Time off
10 paid holidays
Potential for company bonus
and more!
SUMMARY OF POSITION
The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customerservice for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customerservice department.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Assists in estimating for customers
Creates and approves job tickets for the shop floor
Manages trouble-shooting of emergency orders for customers
Enters Customer Orders in ERP system (Microsoft PrintVis)
Utilizes Salesforce to manage communications with sales team, customers and management
Follows up on all customer transactions and timelines
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to internal team members regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customerservice expectations.
WORK ENVIRONMENT
Most of the time in a professional office setting with some regular time on the production floor.
While performing the duties of this job, the employee could be around, moving mechanical parts and vibration
ePac believes in a collaborative and cross-trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements
This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management.
ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster
$23 hourly 13d ago
Customer Service Representative
Fastsigns 4.1
Customer service agent job in Louisville, KY
Benefits:
Bonus based on performance
Paid time off
Profit sharing
Training & development
FASTSIGNS #330701 is hiring for a CustomerService Representative to join our team! Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Performance Bonus
Ongoing Training Opportunities
A Successful FASTSIGNS CustomerService Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Ideal Qualifications for FASTSIGNS CustomerService Representative:
2-3 years of retail or counter sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Ability to work under pressure to output high volume, high-quality work
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $17.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$17 hourly Auto-Apply 60d+ ago
Customer Service Rep
Dana Corporation 4.8
Customer service agent job in Louisville, KY
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Job Description Content for Job Profiles is a work in progress. If you need content to finalize this requisition for posting, please send a message to *************************.
Job Duties and Responsibilities
* Receives processes and verifies the accuracy of orders from customers and customer purchase orders.
* Initiates required action for response to customerservice requests for order changes including the maintenance of order information files, and communicate changes to the appropriate personnel.
* Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues.
* Loads and maintains bills of material (BOM's) for the plant.
* Maintains and updates routing instructions per customer.
* Operates a computer workstation to obtain and extract order information, and provides CustomerService management with the data for inclusion in reports.
* Performs assigned system maintenance to various electronic order files.
* Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc.
* Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the CustomerService Department.
* Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.
* Prepares invoices and tests certificates for shipments of finished goods and customer samples.
* Assists in APQP process with Quality Department.
* Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.
* Performs other duties as required.
Qualifications & Skills:
* High school diploma or GED.
* 2+ years of previous customerservice experience in an automotive manufacturing environment preferred.
* Must demonstrate good oral and written communication skills.
* Detail oriented and ability to work in a team environment.
* Must be able to communicate with Production to meet customer demands
* Strong communication skills
* Excellent computer skills (MS Office products).
* Must have the ability to work overtime and weekends as required.
* Ability to work with little or no supervision and to plan, organize and set priorities.
* Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Join our team of 40,000 problem solvers who are fostering a culture of innovation by leveraging the diverse perspectives of our global team. We believe in facing challenges head-on by finding opportunity and uncovering possibility, where roadblocks and barriers become targets instead of obstacles. We are One Dana with limitless opportunity.
Our Values
* Value Others
* Inspire Innovation
* Grow Responsibly
* Win Together
$30k-37k yearly est. Easy Apply 60d+ ago
Customer Service Agent, Entry Level Position, various locations (Motor Vehicles Division)
Jefferson County Clerk's Office 4.0
Customer service agent job in Louisville, KY
Job Skills / Requirements
In addition to the $34,965 yearly salary, the following benefits are offered:
- Over $13,000 paid Individual Employee Health Insurance premium yearly
-10 paid Holidays per year
- Excellent schedule that provides work life balance with nights and weekends off
- 26.95% of salary contributed by Employer to Employee Retirement
- Employer paid Life Insurance policy
- Short and Long term disability offered
- Accrual of Vacation, sick and personal paid time off
- Up to $1200 per year tuition assistance for qualifying classes
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Assist customers in processing various transactions
2. Reviews and verifies documents for accuracy and completeness
3. Operates a computer to retrieve and record data
4. Handles customer inquiries (in person and over the phone)
5. Prepares forms
6. Collects payments made by cash, check, credit card and ACH accounts
7. Balances cash drawer and follows cash handling procedures
8. Assist with inventory and ordering of supplies
9. Required to work the late afternoon shift
10. Answers the phone and directs calls accordingly
11. Receives and processes mail
12. Corresponds with other agencies and organizations
13. Performs other duties as assigned by the manager
MINIMUM QUALIFICATIONS
1. Kentucky resident
2. Able to be bonded
3. Effective written and verbal communications skills
4. Able to operate office equipment including computer (PC & KAVIS), printer,
fax
machine, copier, scanner and multi-line phone
5. Able to learn the laws, regulations, policies and procedures necessary to
process motor vehicle transactions
6. Ability to record and transfer data accurately in a timely manner
7. Ability to process monetary transactions accurately
8. High school education or equivalent
9. Six months experience in customerservice, data entry, and/or processing
monetary transactions
10. An equivalent combination of education and experience can be substituted.
PHYSICAL DEMANDS
The work is customerservice in nature with clerical and data entry responsibilities. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations. The work at times requires bending, squatting and reaching, with the ability to lift, carry, push or pull weights up to 25 pounds.Education Requirements (All)
High School Diploma/GED
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance
This job reports to the Manager
This is a Full-Time position 1st Shift.
$35k yearly 4d ago
Call Center Rep - In Office
The Mutters Agency
Customer service agent job in Jeffersonville, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service agent job in Louisville, KY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-31k yearly est. 2d ago
Customer Service
Hand Picked By Vern
Customer service agent job in Radcliff, KY
Join Our Team as a CustomerService Representative!
Are you passionate about helping people and creating positive experiences? At HAND PICKED BY VERN, located in Radcliff, KY, we're dedicated to providing exceptional customer care and high-quality service. If you're ready to be part of a welcoming, customer-focused team, we'd love to hear from you!
About the Role
As a CustomerService Representative, you'll be the friendly face and voice of HAND PICKED BY VERN, ensuring every customer feels valued and supported. Whether it's answering questions, resolving concerns, or assisting with purchases, your role will be pivotal in creating a seamless and enjoyable experience for our customers.
What You'll Do
Your day-to-day responsibilities will include:
- Greeting and assisting customers with a warm, professional attitude.
- Answering inquiries and providing accurate information about our products and services.
- Resolving customer concerns promptly and effectively.
- Maintaining a clean, organized, and welcoming environment.
- Supporting other team members as needed to ensure smooth operations.
What We're Looking For
We're seeking someone who is:
- Friendly, approachable, and customer-oriented.
- A strong communicator with excellent interpersonal skills.
- Reliable, organized, and able to multitask in a fast-paced environment.
- Comfortable working with a team to achieve shared goals.
- No prior experience? No problem! We're happy to welcome individuals who are eager to learn and grow with us.
Why Join HAND PICKED BY VERN?
At HAND PICKED BY VERN, we pride ourselves on fostering a supportive and inclusive environment where every team member feels valued. We believe in treating our customers and employees like family, and we're committed to creating a workplace that's as enjoyable as it is rewarding.
Ready to Apply?
If you're excited about the opportunity to deliver exceptional customerservice and be part of a close-knit team, we'd love to hear from you! Apply today and take the first step toward a fulfilling role with HAND PICKED BY VERN.
We can't wait to meet you!
$25k-51k yearly est. 7d ago
Customer Service Advisor - Jeffersonville IN
Stonebriar Auto Services
Customer service agent job in Jeffersonville, IN
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 13d ago
Customer Service Representative - State Farm Agent Team Member
State Farm Agent 4.4
Customer service agent job in Bardstown, KY
Responsive recruiter Benefits:
401(k) matching
Competitive salary
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:As a CustomerService Representative with Travis Easterling - State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
We're Hiring!
We are a growing agency with big dreams and lots of potential.
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
$28k-34k yearly est. Auto-Apply 13d ago
Virtual Customer Service Professional
Re-Krut Services
Customer service agent job in Louisville, KY
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. • Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a
1099 contractor
from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
Resumes sent to angela@virtualhrmasters,net
Additional Information
$9-14 hourly 1d ago
Field Service Dispatcher
Industrial Physics
Customer service agent job in New Albany, IN
A Field Service Dispatcher coordinates service requests and manages the schedules of field technicians to ensure timely and efficient service delivery. This role is a key point of contact for technicians, customers, and other departments, requiring strong communication, organizational, and problem-solving skills.
Job summary
The Field Service Dispatcher is responsible for organizing, scheduling, and deploying field service technicians to customer locations for installation, maintenance, and repair jobs. This individual acts as the central communication point, ensuring smooth operations, resolving customer issues, and maximizing technician productivity.
Essential duties and responsibilities:
• Customer communication: Receive inbound service requests via Salesforce and, dispatch or enterprise resource planning (ERP) system. Proactively provide customers with updates on technician arrival times and service status.
• Technician dispatch: Coordinate and dispatch field technicians for service calls, optimizing schedules based on technician skill sets, availability, and geographical proximity to the job site. Manage scheduling for both routine and emergency service work via Salesforce.
• Work order management: Open, track, and close work orders and service appointments in the system, ensuring that all job details, materials, and labor hours are accurately recorded for invoicing. Monitor job progress and re-route technicians as needed to meet service-level agreements.
• Logistics coordination: Coordinate with other departments, such as sales and parts, to ensure technicians have the necessary tools, parts, and information to complete their jobs.
• Reporting: Generate reports on service metrics, such as work order statuses, technician utilization rates, and scheduling efficiency.
• Problem-solving: Handle unexpected issues, such as emergency calls, traffic delays, or equipment problems, and find prompt solutions to minimize service disruptions.
• Database maintenance: Keep customer files and scheduling information accurate and up to date in the database.
Requirements
Skills and qualifications
• Experience: Previous experience in a dispatching, logistics, customerservice, or call center role is required.
• Education: A high school diploma or equivalent.
• Technical skills:
o Proficiency with Salesforce, computer software, including dispatching software, GPS, and Microsoft Office.
o Ability to schedule up to 20 field service technicians.
o Accurate and fast typing and data entry skills.
• Soft skills:
o Excellent communication (verbal and written) and interpersonal skills.
o Exceptional organizational skills and meticulous attention to detail.
o Strong multitasking and time-management abilities in a fast-paced environment.
o Effective problem-solving and decision-making skills.
o Adaptability and emotional resilience, especially when handling stressful situations.
o A customer-oriented and professional attitude.
$28k-37k yearly est. 60d+ ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service agent job in Frankfort, KY
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$24k-32k yearly est. 22d ago
Customer Service Representative - Franklin Square - Frankfort, KY
Wesbanco Bank Inc. 4.3
Customer service agent job in Frankfort, KY
Back CustomerService Representative - Franklin Square #42-8700 Frankfort, Kentucky, United States Apply X Facebook LinkedIn Email Copy Location
This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Franklin Square Branch, Frankfort KY.
Market Lexington Work Hours per Week 37.5 Requirements
High school diploma or GED required.
Cash handling and customerservice experience preferred.
Job Description
Summary:
Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The CustomerService Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customerservice while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customerservices issues.
Essential Functions:
Excellent CustomerService
Perform Customer Transactions
Operational and Security Proficiency
Identify referral opportunities
Essential Duties and Responsibilities:
Personally models the standards of the Bank's Mission, Vision, and Pledge.
Accepts and accurately processes all financial service transactions.
Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.
Complies and operates within security and audit procedures.
Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
Contribute in a team environment to servicecustomer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Meets established individual referral goals as assigned.
Determines appropriate individual/line of business to handle sales opportunities and more complex customerservice issues; follow up to ensure customer need was met.
Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.
Develops and maintains working knowledge of the Bank's products and services.
Other Skills and Requirements:
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Must have strong product knowledge for the level of selling and successfully promoting products expected with position.
Ability to write simple correspondence.
Sound mathematical and analytical skills preferred.
Must have excellent organizational skills and the ability to multi-task and to be flexible.
Ability to lift and carry up to 25 lbs.
Must be available to work all hours of operations.
Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Frankfort, Kentucky, United States
$29k-33k yearly est. 3d ago
Call Center Rep - In Office
The Mutters Agency
Customer service agent job in Madison, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 15d ago
Virtual Customer Service Professional
Re-Krut Services
Customer service agent job in Louisville, KY
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
• Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
Resumes sent to angela@virtualhrmasters,net
Additional Information
$9-14 hourly 60d+ ago
Customer Service Advisor - New Albany IN
Stonebriar Auto Services
Customer service agent job in New Albany, IN
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
How much does a customer service agent earn in Louisville, KY?
The average customer service agent in Louisville, KY earns between $20,000 and $33,000 annually. This compares to the national average customer service agent range of $23,000 to $37,000.
Average customer service agent salary in Louisville, KY
$26,000
What are the biggest employers of Customer Service Agents in Louisville, KY?
The biggest employers of Customer Service Agents in Louisville, KY are: